Bennett Read POWER UP Pet Multi-Cyclonic Vacuum Cleaner User Guide

POWER UP
PET ADVANCED

**HIGH PERFORMANCE, NO LOSS OF SUCTION*
CLEANING SYSTEM WITH 9 CYCLONES
FOR SUPERIOR AIRFLOW & SUCTION POWER **

USER GUIDE

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Bennett Read°
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Thank you for purchasing a BENNETT READ POWER UP PET ADVANCED vacuum.
Your POWER UP PET ADVANCED vacuum incorporates the latest technological advances in home cleaning systems. It imitates the most powerful forces of nature in a sleek, elegant cleaning system to ensure that your home is easily and properly cleaned. Your new vacuum is manufactured to a high standard of quality and is backed by a one-year guarantee by Tevo. If you register your guarantee online within 14 days of purchase, we will extend the guarantee to 2 years. To activate your extended guarantee visit.tevo.co.za, click the “Register guarantee” tab at the top of the page, then complete the form provided.  Should you need any support from us, please visit.www.to.co.za or call 0861 77 88 88.

PLEASE KEEP THIS USER GUIDE IN A SAFE PLACE AND READ IT CAREFULLY BEFORE USING YOUR BENNETT READ POWER-UP PET ADVANCED VACUUM FOR THE FIRST TIME.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:
WARNING:
To reduce the risk of fire, electric shock, or injury follow these instructions.

• For household use only. Only use indoors
• For dry pick-up only. Do not vacuum up any liquids
• Do not use with a damaged cord or plug
• Return the appliance to a Tevo Service Centre if it is not working as it should, or has been damaged in any way
• Do not disassemble or attempt to repair your vacuum cleaner. Return the unit to a certified Tevo Service Centre for examination and repair
• Do not pull or carry the vacuum by the power cord. Do not use the power cord as a handle, close door on the cord, pull the cord around sharp corners or edges, run the appliance  ver cord, or expose the cord to heated surfaces
• Do not unplug by pulling on the power cord. Unplug by grasping the plug
• If the supply electric cord is damaged, it must be replaced by a Tevo Service Centre in order to avoid danger
• Do not handle the power plug or appliance with wet hands
• Do not expose hair, loose clothing, fingers or body parts to openings or moving parts
• Do not pick up hot or burning objects such as cigarettes, matches or hot ashes
• Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapour
• Do not pick up toxic materials (chlorine, bleach, ammonia, drain cleaner, petrol, etc.)
• Do not use the appliance in an enclosed space filled with vapours given off by oil-based paints, paint thinners, some mothproofing substances, flammable dust, or other  explosive or toxic vapours
• Not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge
• Young children should be supervised to ensure that they do not play with the appliance
• Unplug from outlet when not in use
• Do not put any object into the vacuum openings
• Remove plug from electrical outlet before cleaning or maintaining the appliance
• Do not use for any purpose other than described in this User Guide
• Do not use with any opening blocked. Keep your vacuum and accessories free of dust, lint, hair or anything else which may reduce airflow
• Keep appliance on a level surface
• Turn off all controls before unplugging
• Take care when cleaning stairs
• Keep your work area well lit
• This appliance is provided with double insulation. Use only identical replacement parts
• Clean all filters regularly
• Do not use with wet filters, or without all filters securely in place
• Pay close attention when working around children and animals
• Store your vacuum cleaner in a cool, dry area
• Use only Bennett Read recommended attachments and spare parts

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
NOT FOR COMMERCIAL USE – THIS MODEL IS FOR HOUSEHOLD USE ONLY

IMPORTANT:
For operation on a 220-240 volt A.C. 50/60 Hz Power supply only.

PRODUCT VIEW

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1. Handle
2. Handle Release Button
3. Handheld Pet Turbo Brush Clip
4. Handheld Pet Turbo Brush
5. Dirt Container Release Button
6. Carry Handle
7. Power On/Off Button
8. Floor Turbo Brush On/Off Power Button
9. Multi-cyclonic Filters
10. Dirt Container
11. Post-motor filter cover
12. Rotating Floor Turbo Brush| 13. Integrated Extension Wand
14. Extension Wand Adjustment Button
15. Quick-release power cord holder
16. Power cord
17. Wire Reinforced Flex Hose
18. 2-in-1 Pet Upholstery Tool & Dusting Brush
19. Pre-motor Filter
20. Post-motor Filter
21. Silicone-tipped Crevice Tool
22. Variable Suction Control Slider
23. Flex Hose Attachment Port
24. Large rubber wheels

ASSEMBLY:

Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.
CAUTION:
Before plugging the power cord into the electrical outlet, make sure the power switch on the wall plug is in the ‘off’ position. Hold the vacuum cleaner firmly by the Handle when starting and during use.

Attach handle to vacuum

1. Connect the Handle (1) with the Integrated Extension Wand (13)
2. Stand the vacuum upright and slide the base of the Integrated Extension Wand firmly into the opening at the top of the vacuum body
3.  Press the Extension Wand Adjustment Button (14) to adjust the height of the Integrated Extension Wand

Attach tools and accessories

1. Attach the Silicone-tipped Crevice Tool (21) and the 2-in1 Pet Upholstery Tool/Dusting Brush (18) to their on-board storage areas
2. Attach the Handheld Pet Turbo Brush Clip (3) to the front of the handle
3. Attach the Handheld Pet Turbo Brush (4) by lining it up with the hook on the base of the Clip and then pushing it forward to click into place

CAUTION:
Before using your vacuum, make sure that the dirt container is in a locked position and that all filters are in place. Do not operate your vacuum without all the filters properly secured.

OPERATIONS

POWER SWITCH

1. Press the Power On/Off Button (7) to switch the vacuum suction on. Press again to switch it off
2. Press the Rotating Floor Turbo Brush Button (8) to switch the Rotating Floor Turbo Brush on. Press again to switch it off

NOTE
To use the Flex Hose and accessory attachments, press only the Power On/Off Button to engage the vacuum suction.
CAUTION:
Only press the Rotating Floor Turbo Brush Button when vacuuming floors/ carpets with the Rotating Floor Turbo Brush on the base of the vacuum. To avoid personal injury and to prevent the cleaner from falling when cleaning stairs, always place it at the bottom of the stairs.

HANDLE POSITIONS

To lower the Handle, place your foot on one of the foot icons on either side of the floor head. With your opposite hand, gently pull the Handle backwards to lower it to the desired height and for reaching under low furniture. Avoid dropping the Handle too low. Always ensure the Rotating Floor Turbo Brush stays in contact with the surface you are vacuuming.

TIP
Before cleaning under low furniture, check the area first for objects that might harm the unit or block the vacuum hose.

EASY-STEER

Your vacuum is designed with an Easy-Steer mechanism. With the Handle leaning backwards, simply twist the Handle to the left or to the right to turn the vacuum while moving it backwards and forwards.

VARIABLE SUCTION CONTROL

1. For stronger suction power, close the Variable Suction Control Slider (22)
2. To reduce suction power for vacuuming delicate fabrics, open the Variable Suction Control Slider

TRANSPORTING CLEANER

1. To move your vacuum cleaner from room to room, put the handle in the upright position, tilt the cleaner back on its rear wheels (24) and push forward
2. The cleaner can also be moved by using the carry handle (6)

SPECIAL ON-BOARD TOOLS

Your vacuum is not only a powerful carpet and rug cleaner, it is also a versatile above-floor vacuum cleaner when you select one of the special tools:

• 2-in-1 Pet Upholstery Tool/Dusting Brush: Use the dusting brush to dust furniture, blinds, books, lamps, shelves and baseboards
• Silicone-tipped Crevice Tool: Use in tight, narrow spaces
• Hand-held Pet Turbo Brush: Use rotating brush action for small flat areas such as cushions and beds

1.  Insert the Flex Hose (17) into the Flex Hose Attachment Port (23) and secure the clip

2. Option A: Attach the accessory to the other end of the Flex Hose. After inserting, twist the accessory slightly to tighten

3. Option B: Remove the Integrated Extension Wand (13) from the top of the machine by pressing the Adjustment Button (14). Attach the Flex Hose to the port on the handle (1) (Fig 3.1). Then attach the accessory to the end if the Integrated Extension Wand (Fig. 3.2). You can also attach accessories directly to the Handle (Fig. 3.3) NOTICE:
   Tools designed to remove pet hair from upholstered or carpeted surfaces must not be used directly on pets.
   TIP
   Check the vacuum hose or tools occasionally for obstructions. Hair, string and small objects can block them. When using the Handheld Pet Turbo Brush, press down gently and pull towards you in a raking motion.
   NOTICE:

Too much pressure will cause the brush to stop rotating.

CAUTION:
To reduce the risk of injury from moving parts, always move the cleaner with the carrying handle. Always place vacuum cleaner on the floor with handle in upright position  hen using tools. Never place your fingers under the cleaner when it is running. Never place vacuum foot on furniture or uneven surfaces. Do not place vacuum cleaner close enough to objects to pull them into a rotating brush.

POWER CORD USAGE

1. To use your vacuum, remove the Power Cord (16) and plug it into an electrical outlet. For your convenience, there is a Quick-release Power Cord Holder (15) for easy storage and removal. There is also a cord clip that is located at the back of the Handle to attach the Power Cord while vacuuming
2. When you are finished vacuuming, switch off the wall plug and unplug the Power Cord, then loop the Power Cord around the Cord Holders. Be sure to first return the top quick-release Cord Holder back to its original position before wrapping the Power Cord

MAINTENANCE AND CARE
To maximize your cleaning performance and extend the life of your vacuum, it is very important that you empty your dirt container and check and clean your filters frequently.
Perform the following maintenance steps:
1. Empty the dirt container when the dirt reaches the “Full” line on the container, or more frequently to prevent overfills. For best performance, empty after each use
2. Check the pre-motor filter and post-motor filters at least twice a month, and clean or replace as needed.

NOTE: More frequent filter cleaning may be necessary if you are vacuuming new carpet, fine dust, or have allergy concerns. Follow the instructions on the following pages to perform these simple maintenance steps

WARNING:

To reduce the risk of electric shock, turn the power switch OFF and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting checks.

TIP
To maximize cleaning performance, check and clean or replace all filters as suggested.

EMPTY DIRT CONTAINER
The dirt container should to be emptied before the dirt reaches the “Full” line on the container.

1. Unplug the vacuum from electrical outlet
2. Lift the Dirt Container (10) from the vacuum cleaner by pressing the Dirt Container Release Button (5) and pulling the DirContainer outwards
3. Hold the Dirt Container over a dust bin and press the Dirt Container Release Button to release the bottom lid
4.  Shake the Dirt Container or gently tap its side to ensure all dirt and dust is released into the dust bin
5. Close the bottom lid and return the Dirt Container to the Vacuum cleaner by inserting the bottom part first and then gently clip the top back in place

NOTE:

Emptying the dirt container after every use will help prevent over-filling and ensure that the vacuum is ready to go the next time you clean.

CLEANING THE PRE-MOTOR

AND POST-MOTOR FILTERS

1. Unplug the vacuum from the electrical outlet
2. Pre-motor filter (19): Remove the Dirt Container from the vacuum. Turn the Lid anticlockwise to unlock it. Remove the foam filter and handwash it in cold water
3. Post-motor filter (20): Remove the Dirt Container from the vacuum. The Postmotor filter is located in the main body of the machine under the Dirt Container. Turn the ost-motor Filter Lid anticlockwise to remove it (Fig. 3.1) Then twist the Post-motor Filter anticlockwise to unlock it (Fig. 3.2) and remove it from the machine. Handwash the filter in cold water

NOTE:

The pre-motor and post-motor filters may be hand-washed in cold water. Rinse well and air-dry thoroughly before replacing.
WARNING:
Do not operate cleaner with damp or wet filters or without all filters in place.

CHECK ROTATING FLOOR BRUSH & DRIVE BELT

You should check your vacuum cleaner’s rotating floor brush and drive belt regularly for wear or damage. You should also clean the brush and brush ends of string, hair and carpet fibres. This type of debris can wrap around the brush and hamper its ability to effectively clean your carpet. Also, remove any debris that has accumulated under the brush cover.

WARNING
To reduce the risk of injury from moving parts, first, turn the vacuum cleaner off and disconnect the power plug from the electrical outlet.

1. Remove the 2 small rollers with a flat head screwdriver
2. Remove the 2 screws underneath the rollers with a Phillips screwdriver
3. Gently lift off the plastic base cover
4. Clean any string, hair and other debris from the rotating floor brush, paying particular attention to the brush ends
5. Clean string, hair and other debris from the motor pulley and drive belt areas
6. Check the drive belt carefully for wear, cuts or stressed areas. Replace the drive belt if damaged. See page (15) for spares details
7. Check the air passageway for obstructions. Remove debris from this area
8. When clean, replace the plastic base cover, screws and rollers before using the machine

NOTICE:
This product is intended for household use only and not for commercial or industrial use. Vacuuming of dust from products like plaster, concrete or ashes will damage the motor and void the guarantee.

MAINTAINING HAND-HELD PET TURBO BRUSH

The Hand-held Pet Turbo Brush should be checked regularly for blockages or debris wrapping around the brush.

1.  Remove the Pet Turbo Brush (4) from the hose or from the on-board storage clip

2.  Gently unclip the top transparent cover by releasing the 2 holding tabs on either side of the Turbo Brush. Do not use excessive force which might damage the cover
   

3. Remove the turbine, belt and brush and clean debris. Take note of the assembly so that you can reverse the process to reassemble when clean
   

4. Reposition the transparent top cover and clip it back into place

CLEARING CLOGS

Low suction or poor pick-up may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor, check for clogs.

1. Unplug the vacuum from the electrical outletEmpty the Dirt Container (10)
2. Check the upper tank for build-up or blockages
3.  If you notice blockages in the upper tank, remove the inner cyclone (see page 13 “Cleaning the upper tank”)
4. Check the hose and wand for blockages
5. If the clog persists, follow the instructions for “Checking the rotating floor brush and drive belt” on page 11 and inspect the air passageway for obstructions

CLEANING THE UPPER TANK

1. Remove the lid of the Dirt Container (10) by twisting the lid to the “unlock” position. Remove the Pre-motor Filter (19)

2. Separate the Dirt Container (10) and Multi-cyclonic Filter assembly (9)
   

3. Wipe the inside of the Dirt Container and Multi-cyclonic Filter assembly with a damp cloth moistened with water or a mild cleaning solution

4. To thoroughly clean the Multi-cyclonic Filter assembly, turn the entire assembly upside-down, then turn the locking disk to the “unlock” position to release

5.  Separate the inner cyclone from the sheath

6. The inner cyclone and sheath may be washed with water and a mild detergent. Be sure that they are completely dry before reassembling or you may damage the unit

7. Once cleaning is complete, allow all the parts to air-dry completely before reassembling

STORING THE FLEX HOSE

1. Loop the Flex Hose (17) over the storage hook and insert the end of the Flex Hose with the clip into the on-board storage slot and clip into place
2. Secure the 2 ends togther with the slide-in slot

TROUBLESHOOTING:

USE THIS TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVING ANY
PROBLEMS YOU MAY BE EXPERIENCING.
Any faults not covered in the below table should be resolved by a Tevo Service Centre. See page 16 for contact details.

WARNING:

To reduce the risk of electric shock, turn power OFF and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting.

2. Unplug, and check for damage. If damaged, contact a Tevo Service Centre
The vacuum cleaner and tools won’t pick up dirt| 1. Hose not attached to suction opening (only for  hand tools)
2. Flex Hose not securely attached
3. Crack or hole in hose (only for hand tools)
4. Broken or worn drive belt
5. Rotating floor brush bristles worn
6. Rotating floor brush jammed
7. Blockage in vacuum
8. Dirt container full
9. Dirt container not installed properly
10. Filters are dirty
11. Turbo Brush is stuck or debris is wrapped around the brush roll| 1. Firmly attach flex hose wand into flex hose attachment port
2. Make sure Flex Hose is firmly in position
3. Check hose and replace if needed
4. Replace drive belt, see page 11
5. Replace brush
6. Remove brush and clean debris from brush ends, see page 11
7. Clear clogs, see page 12
8. Empty dirt container
9. Position correctly and lock in place
10. Check pre-motor and post-motor filters
11. See page 12 for maintaining Turbo Brush
Visible dirt escaping from cleaner| 1. Dirt Container full
2. Filters missing or installed incorrectly
3. Dirt Container installed incorrectly| 1. Empty Dirt Container
2. Check pre-motor and post-motor filters for correct installation
3. Remove and re-insert dirt container correctly

Other maintenance or service not included in the manual should be performed by an authorized service representative.
Thank you for selecting a BENNETT READ product.

REPLACEMENT PARTS

The items below are available for purchase as accessories for your BENNETT READ
POWER UP PET ADVANCED Multi-cyclonic vacuum. To purchase, contact TEVO Customer Care in your area.

NOTE:

It is important that you use only genuine Bennett Read replacement parts. Generic parts may not meet the exact specifications required to keep your vacuum operating at its  eak performance. The use of unbranded parts could lead to early product failure and could void your guarantee.

ADDITIONAL ACCESSORIES

CONSUMER GUARANTEE:

Your BENNETT READ POWER UP PET ADVANCED is warranted against manufacture faults for a period of 1 year. If you register your guarantee online at www.tevo.co.za within 14 days of purchase, then your guarantee will be extended to 2 years.
Tevo undertakes to repair or replace this product at no charge if found to be defective due to a manufacturing fault during the guarantee period. This guarantee excludes damage caused by misuse, neglect, shipping accident, commercial use, incorrect installation, or unauthorized repair. This guarantee does not apply to routine maintenance components such as, but not limited to, filters and brushes. Tevo is not liable for incidental or consequential damages of any nature associated with the use of this product. Tevo’s liability will not exceed the purchase price of this product.
PLEASE KEEP YOUR RECEIPT TO VERIFY YOUR GUARANTEE.

Guarantee and service enquiries can be made by contacting:

Tevo (Pty) Ltd

www.tevo.co.za

Brought to you by:
0861 77 88 88
www.tevo.co.za | info@tevo.co.za

References

• Home Page - Tevo

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