Bennett Read TOUCH 12 Wet Dry Vacuum System User Guide

June 13, 2024
Bennett Read

Bennett Read TOUCH 12 Wet Dry Vacuum System

Product Information

  • The BENNETT READ TOUGH 12 wet & dry vacuum is a powerful and compact cleaning system that incorporates the latest technological advances in home cleaning. It is designed to imitate the most powerful forces of nature to ensure efficient and effective cleaning of your home.
  • The vacuum comes with a 1-year guarantee, which can be extended to 2 years if registered online within 14 days of purchase. The product is supported by a knowledgeable and dedicated Customer Care department to provide fast and considerate assistance.
  • The product features a range of accessories, including an ultra-durable Flexi-Hose, hose handle with variable airflow control, 2-piece extension wand, floor nozzle, wet floor nozzle attachment, dry floor nozzle attachment, washable and reusable filter bag, wet vacuum foam filter, foam filter securing lock, and combination crevice/upholstery tool.

Product Usage Instructions

  1. Before using the BENNETT READ TOUGH 12 vacuum for the first time, carefully read the user guide.
  2. Ensure that all attachments listed in the user guide are included. If any attachments are missing, return the unit to the retailer immediately along with the packaging and proof of purchase.
  3. To assemble the vacuum, follow these steps:
  4. Remove the unit from its packaging.
  5. Remove the attachments from their packaging.
  6. Dispose of the packaging responsibly, as some of it may pose a choking risk to small children. Please recycle all plastic packaging.
  7. Insert the caster wheels into the holes provided at the bottom of the dirt/water tank. Ensure that the wheels go in all the way.
  8. Operate the BENNETT READ TOUGH 12 vacuum only in accordance with the instruction manual. Failure to do so may result in decreased cleaning performance and could invalidate the guarantee.
  9. Refer to the product view diagram in the user guide to familiarize yourself with the various parts and components of the vacuum.
  10. When using the vacuum, observe the important safety instructions provided in the user guide.
    For any further support or assistance, visit www.tevo.co.za or call 0861 77 88

INTRODUCTION

  • Thank you for purchasing a BENNETT READ TOUGH 12 wet & dry vacuum.
  • Your BENNETT READ TOUGH 12 vacuum incorporates the latest technological advances in home cleaning systems. It imitates the most powerful forces of nature in a compact, robust cleaning system to ensure that your home is easily and properly cleaned.
  • Your BENNETT READ TOUGH 12 comes with a 1 year guarantee. If you register your guarantee online within 14 days of purchase, we will extend the guarantee to 2 years. To activate your extended guarantee, scan the QR code on the front cover of this user guide, tap on the link and complete the online form. Alternatively, visit www.tevo.co.za, click the “Register guarantee” tab at the top of the page, then complete the form provided.
  • We also stand behind it with a knowledgeable, dedicated Customer Care department, so should you ever have a problem, you’ll receive fast, considerate assistance.
  • Should you need any support from us, please visit www.tevo.co.za or call 0861 77 88 88.
    PLEASE KEEP THIS USER GUIDE IN A SAFE PLACE AND READ IT CAREFULLY BEFORE USING YOUR BENNETT READ TOUGH 12 VACUUM FOR THE FIRST TIME.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM.
When using your Tough 12, basic safety precautions should be observed, including the following:

  • Use the system only for its intended use
  • To protect against a risk of electric shock, do not immerse any part of the system in water or other liquids
  • Do not allow cord to touch hot surfaces
  • Do not run appliance over cord
  • Do not operate the system with a damaged cord or plug, or if the appliance or any other part of the system has been dropped or damaged. To avoid the risk of electric shock, do not disassemble or attempt to repair your Tough 12. Return  the unit for examination and repair.Incorrect reassembly or repair can cause a risk of electrical shock or injury and will not be covered by the guarantee
  • Keep hair, loose clothing, ngers and all parts of body away from openings and moving parts
  • Do not use to pick up ammable or combustible liquids such as gasoline or use in areas where they may be present
  • Do not pick up anything that is burning or smoking such as cigarettes, matches or hot ashes
  • Use extra care when cleaning on stairs
  • Do not use the Tough 12 without the Filter Bag in place, except when vacuuming up liquids (Refer to page 4-7 for operating instructions). When using as a Wet Vacuum take caution not to over-ll the tank with liquid to avoid risk of electrical shock and damage to your Tough 12. Refer to page 7 of this manual for tank capacity and instructions
  • This appliance is intended for household use only. Follow all user instructions in this manual
  • Do not leave the Tough 12 plugged in when unattended
  • Unplug the electrical cord when not in use and before servicing
  • Not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge
  • Do not allow to be used as a toy
  • Close attention is necessary when used near children, pets or plants
  • Children should be supervised to ensure that they do not play with the appliance
  • Use only as described in this manual. Use only manufacturer’s recommended accessories
  • Do not pull cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners
  • Turn off all controls as applicable before unplugging from electrical outlet
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord
  • Do not handle plug or vacuum with wet hands or operate without shoes
  • Do not put any objects into openings
  • Do not use with any opening blocked
  • Keep free of dust, lint, hair and anything else that may reduce airow
  • Store your Tough 12 indoors in a cool, dry area
  • Keep your work area well lit
  • Keep end of hose, wands and other openings away from your face and body
  • Using improper voltage may result in damage to the motor and possible injury to the user. Correct voltage is listed on rating label. For operation on a 220-240V, 50/60Hz power supply only
  •  Use only identical replacement parts
  • See instructions on page 9 for Servicing of Double-Insulated Appliances.

WARNING:

  • To reduce the risk of injury from moving parts – Unplug before servicing
  • To reduce the risk of electric shock – Unplug before cleaning or servicing
  • Do not use outdoors

PRODUCT VIEW

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-3

  1. Power Switch

  2. Motor Unit

  3. Locking Clips

  4. Dirt/Water Tank

  5. Vacuum Function Hose Port

  6. Caster Wheels

  7. Blower Function Hose Port

  8. Wand Storage Hook

  9. Power Cord
    ACCESSORIES:

  10. Ultra-durable Flexi-Hose

  11. Hose Handle With Variable Airflow Control

  12. 2-Piece Extension Wand

  13. Floor Nozzle

  14. Wet Floor Nozzle Attachment

  15. Dry Floor Nozzle Attachment

  16. Washable & Reusable Filter Bag

  17. Wet Vacuum Foam Filter

  18. Foam Filter Securing Lock

  19. Combination Crevice/Upholstery Tool

ASSEMBLY INSTRUCTIONS:

Your Bennett Read Tough 12 comes almost fully assembled and requires very little set up:

  1. Remove unit from packaging
  2. Remove attachments from their packaging
  3. Some of the packaging poses a choking risk to small children. Dispose of the packaging responsibly. Please recycle all plastic packaging
  4. Before using for the rst time check that all attachments listed are included. If the unit is incomplete, return to the retailer immediately. Take entire unit, packaging and proof of purchase to the store where your purchase was made
  5. Insert the Caster Wheels (6) at the bottom of the Dirt/Water Tank (4) into the holes provided. Ensure the wheels go in all the way

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-4

OPERATIONS

Only operate your Bennett Read Tough 12 in accordance with the instruction manual. Failure to follow these instructions will result in decreased cleaning performance and may invalidate your guarantee.

DRY VACUUMING:
Your Bennett Read Tough 12 Vacuum is perfect for vacuuming carpets, tiles, mattresses, upholstery, curtains and car upholstery. Setting up your Bennett Read Tough 12 for dry vacuuming:

  1. Remove the Motor Unit (2) from the Dirt/Water Tank (4) by pushing the Locking Clips (3) outwards

  2. Ensure that the Filter Bag (16) is securely installed in place as shown below:

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-6

  1. Replace Motor Unit and push the Locking Clips inwards to lock closed as shown below:
  2. Insert the Flexi-Hose (10) into the Vacuum Function Hose Port (5) and turn clockwise to lock in place as shown below:

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-7

  1. Join the 2-Piece Extension Wand (12) together as shown below:
  2. Attach the 2-Piece Extension Wand (12) to the Flexi-Hose Handle (11) as shown below:

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-8

  1. Attach the Dry Floor Nozzle Attachment (15) to the Floor Nozzle (13) as shown below:
  2. Attach the Floor Nozzle to the end of the Extension Wand as shown below:

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-9

  1. Alternatively, when dry vacuuming, attach the Combination Crevice/Upholstery Tool (19) to suit your cleaning needs:

TIP:
To rmly attach the Extension Wand and accessories together, give a slight twist once joined.

  1. Plug the Power Cable (9) into a wall socket
  2. Switch your Tough 12 on using the Power Switch (1)
  3. Vacuum in different directions across your surfaces for best results After each cleaning session it is advisable that the Filter Bag (16) be emptied and thoroughly rinsed and dried before storing.

WET VACUUMING:
Your Bennett Read Tough 12 can also suck up liquids* in and around your home.
Please note that the Bennett Read Tough 12 is NOT a carpet deep cleaner. Carpet deep cleaning should be done with a specialised deep cleaner such as the Bennett Read ONE.
Setting up your Bennett Read Tough 12 for wet vacuuming:

  1. Remove the Motor Unit (2) from the Dirt/Water Tank (4) as explained on page 4
  2. Remove the Filter Bag (16) from the Dirt/Water Tank in the reverse order as shown in step 2 on page 5
  3. Install the Wet Vacuum Foam Filter (17) as shown below:
  4. Fit the Foam Filter Securing Lock (18) and turn clockwise until secure as shown below:

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-11
IMPORTANT: The Filter Bag MUST be removed before vacuuming any liquids

  1. Replace the Motor Unit (2) and secure the Locking Clips (3) in place
  2. Insert the Flexi-Hose (10) into the Vacuum Function Hose Port (5) and turn clockwise to lock in place
  3. Attach the Wet Floor Nozzle Attachment (14) to the Floor Nozzle (13) as shown below:
  4. Attach the Floor Nozzle to the Extension Wand (12):

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-12

  1. Plug the Power Cable (9) into a wall socket
  2. Switch your Tough 12 on using the Power Switch (1)
  3. Vacuum the wet spill / liquid* from surface using a pulling action (squeegee blade at front)
  4. When you are done, disconnect the Flexi-Hose (10) from the Motor Unit (2) by grasping the end of the hose nearest the Hose Port (5), turning it anticlockwise and then pulling the hose outward
  5. Take the Dirt/Water Tank (4) to a sink or disposal area
  6. Push the Locking Clips (3) outwards to unlock the Dirt/Water Tank
  7. Lift the Motor Unit (2) from the Dirt/Water Tank and place it carefully on the ground
  8. Carefully pour out the liquid from the Dirt/Water Tank
  9. Rinse the Dirt/Water Tank under running water and dry it completely

WARNING:

  • Do not vacuum up boiling hot, ammable or combustible liquids
  • Your Bennett Read Tough 12 is equipped with a oat valve located at the bottom of the motor unit which will partially shut off the suction as soon as the tank reaches capacity. Immediately switch off the machine and empty the tank before continuing.

BLOWER FUNCTION:
Your Bennett Read Tough 12 has an additional function that allows you to blow away leaves and grass that collect on your covered patio areas, or sawdust in home workshops. Simply plug in and blow the dirt away.
Setting up your Bennett Read Tough 12 to use the blower function:

  1. Remove the Motor Unit (2) from the Dirt/Water Tank (4) by pushing the Locking Clips (3) outwards

  2. Ensure that the Filter Bag (16) is securely installed in place (see page 4 & 5 for Dry Vacuuming)

  3. Replace the Motor Unit and secure the Locking Clips

  4. Insert the small end (opposite end to handle) of the Flexi-Hose (10) into Blower Function Hose Port (7), turn clockwise to lock in place

  5. Attach the 2-Piece Extension Wand (12) to the Flexi-Hose Handle (11) (optional)

  6. Plug the Power Cord (9) into a wall socket

  7. Switch your Tough 12 on using the Power Switch (1)

MAINTENANCE AND CARE

EMPTYING THE FILTER BAG:

  1. Disconnect the Flexi-Hose (10) from the Motor Unit (2) by grasping the end of the hose nearest the Hose Port (5), turning it anticlockwise and then pulling the hose outward
  2. Take the unit to a disposal area
  3. Push the Locking Clips (3) outwards to unlock the Dirt/Water Tank (4)
  4. Lift the Motor Unit from the Dirt/Water Tank and place it carefully on the ground
  5. Remove the Filter Bag (16) by gently pulling upwards and then outwards as shown below:
  6. Slide the Filter Bag open (as shown below) and empty the contents into a disposal area:

Bennett-Read-TOUCH-12-Wet-Dry-Vacuum-System-fig-14

  1. Rinse the Dirt/Water Tank under running water and dry it completely

CLEANING THE FILTER BAG:
The Filter Bag can be washed in warm water with a mild detergent. Allow the Filter Bag to dry completely before returning it to the machine for the next use.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES REMEDIES
Machine not switching on 1. Power cord not firmly plugged in    or not
switched on at wall socket 1 . Check electrical plug

Weak suction

power

| 1. Filter Bag dirty or clogged| 1 . Remove and clean Filter Bag as explained on page 8.  It is important to check and clean the bag regularly
 2. Obstruction in Flexi-Hose, vacuum nozzle or extension pipes| 2 . Remove Flexi-Hose, nozzle and extension pipes.

Clean and check for any obstructions

Visible dust    escaping from the machine while vacuuming

| 1. Filter Bag not installed

| 1. Check Filter Bag, situated inside the

Dirt/Water Tank

2. Filter Bag dirty| 2 . Clean Filter Bag as explained on page 8

Machine switches off during operation (Thermal Cut-off

Switch)

| 1. Filters dirty or clogged, or the

Filter Bag is full

| 1 . Clean or replace Filter Bag as explained on page 8
2. Obstruction in the Flexi-Hose or in    the extension tube| 2 . Check and clean the

Flexi-Hose and the

Extension Wand

The machine will only switch on after it has cooled down sufficiently. Permanent damage will be caused to your machine if you continue to use it without addressing the root cause of the overheating as explained above

Other maintenance or service not included in the manual should be performed by an authorized Tevo service representative.
For any questions or concerns, please contact customer care listed on page 10.

TECHNICAL SPECIFICATIONS:

  • Nominal voltage: 220-240 V AC
  • Nominal frequency: 50/60 Hz
  • Power output : 800 – 1000W
  • Dirt Tank capacity : 12 Litres

CONSUMER GUARANTEE

  • Your BENNETT READ TOUGH 12 is guaranteed against manufacture faults for a period of 1 year. If you register your guarantee online at www.tevo.co.za within 14 days of purchase, then your guarantee will be extended to 2 years. Tevo undertakes to repair or replace this product at no charge if found to be defective due to a manufacturing fault during the guarantee period. This guarantee excludes damage caused by misuse, neglect, shipping accident, commercial use, incorrect installation, or unauthorized repair. Tevo is not liable for incidental or consequential damages of any nature associated with the use of this product. Tevo’s liability will not exceed the purchase price of this product.
  • PLEASE KEEP YOUR RECEIPT TO VERIFY YOUR GUARANTEE.
  • This guarantee applies to product used for personal or domestic use only, and specically excludes any malfunction or defect arising from commercial use.
  • Guarantee and Service enquiries can be made by contacting:
    • Tevo (Pty) Ltd
    • Johannesburg (012) 740 5000
    • Durban (031) 570 5900
    • Cape Town (021) 380 0038/9
    • Customer Service Help Line: 0861 77 88 88
    • www.tevo.co.za

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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