KEURIG K.Latte Serve Coffee and Latte Maker User Guide
- June 13, 2024
- Keurig
Table of Contents
Serve Coffee and Latte Maker
User Guide 
Use & Care Guide
Get the most from your new Keurig® brewer
Before You Brew
-
Plug & Place
Remove packing tape from brewer and frother, and plug into a grounded outlet. Lower the frother base on the side of the brewer. Place a large mug (10oz minimum) on the drip tray. -
Rinse & Fill
Remove the water reservoir lid, then lift the reservoir straight up to remove it.
Rinse reservoir with fresh water and fill to the MAX fill line.
Replace water reservoir, making sure the
lock tabs engage with the brewer. Replace lid.
NOTE: Do not use distilled water. -
Clean the Frother
Remove the lid and whisk from inside the frother. Wash the interior of the frother, lid, and whisk with warm, soapy water. Dry all parts thoroughly using a soft, nonabrasive cloth, then reassemble.
NOTE: Frother is not dishwasher
safe. Do not submerge frother in water. Onlyuse non-abrasive cleaning
materials to prevent damage to the inner surface of the frother. Dry interior
of frother and base with a soft cloth after cleaning. -
Power On
Press power button – the green power light will illuminate.
The brewer will automatically begin
heating the water. This will take about 4 minutes. Once the heating sound
stops, the brewer is ready. -
Cleansing Brew
Lift and lower the handle. Do not insert a K-Cup® pod.
The three brew buttons and SHOT button will blink.
Press the 6oz button to start a cleansing brew. Pour the hot water into the sink.
The one-time setup process is now
complete and you are ready to brew!
NOTE: Between brew cycles, the brewer may take about a minute to reheat.
Make Your First Latte
-
Fill Frother
Remove lid and add chilled milk to the MAX line marked in the frother. Replace the lid and place the frother on the frother base.
Press the power button on the frother.
The button will illuminate while heating – approximately 3 minutes. Frothing is complete when the button flashes and then turns off.
TIP: Having trouble frothing? We’re
here to help.
Give us a call at 1-866-901-BREW (2739).
CAUTION: Frother is not microwave or dishwasher safe.
NOTE: Do not under or overfill frother. Do not operate before adding milk. -
Place Mug & Pod
Place a mug on the drip tray. Lift the handle and place any K-Cup® pod in the K-Cup® pod holder. Lower the handle completely to close the lid.
Do not remove the foil lid on the
K-Cup® pod.
-
Brew a Shot
The three brew buttons and SHOT button will blink.
Press the SHOT button. Brewing is complete when the SHOT button is no longer illuminated. Lift the handle and dispose of the used K-Cup® pod.
NOTE: After 60 seconds, the brew
buttons will be disabled. To re-activate, lift and lower the handle
completely.
CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To avoid injury, do not lift the handle during the brewing process. -
Create Your Latte
Remove the frother from the base. Remove the lid and pour the frothed milk over your shot of coffee.
NOTE: Clean frother immediately
after use. For cleaning instructions, see Caring for your Brewer section in
this guide.
Brew Your First Coffee
-
Place Mug & Pod
Place a mug on the drip tray plate. If using a travel mug, remove the drip tray and place the mug on the drip tray base. Lift the handle and place a K-Cup® pod in the K-Cup® pod holder.
Lower the handle completely to close the lid.
Do not remove the foil lid on the
K-Cup® pod.
High Altitude Brewing: While holding the brewer handle up, push down slowly on the K-Cup® pod in the pod holder until the bottom of the K-Cup® pod is punctured by the exit needle. -
Brew & Enjoy!
Select your brew size. The button will remain illuminated while brewing — about 1 minute.
Brewing is complete when the button is no longer illuminated. Lift the handle and dispose of the used K-Cup® pod.
The brewer will be ready to brew another cup in about a minute.
NOTE: After 60 seconds, the brew
buttons will be disabled. To reactivate, lift and lower the handle completely.
CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To avoid injury, do not lift the handle during the brewing process.
Brewer Features
Frother froths milk to create your favorite latte.
SHOT button brews a shot of coffee to make delicious, creamy lattes.
Auto Off automatically turns your brewer off 2 hours after the last brew for
energy savings.
Smart Start heats then brews in one simple process. No need to wait for
the brewer to heat before selecting brew size.
Power on your brewer, place mug, insert a K-Cup® pod, and lower the handle.
Then, select your brew size. The brewer will heat, then automatically begin
brewing.
Caring For Your Brewer
Regular cleaning keeps your brewer running smoothly. Always be sure to turn
off and unplug your brewer before cleaning.
Frother
Clean immediately after each use and before first use.
To Clean:
- Remove frother from the base, remove silicone ring from lid, and remove the whisk from inside the frother.
- Wash the silicone ring, lid, and whisk with warm, soapy water.
- Clean the interior of the frother with soap and rinse with warm water. Use a soft, nonabrasive cloth or sponge to prevent damaging the inner coating.
- Wipe the exterior with a soft, damp cloth.
- Dry all parts thoroughly and reassemble for next use.
NOTE: Frother is not dishwasher safe. Do not submerge frother in water.
Only use non-abrasive cleaning materials to prevent damage to the inner
surface of the frother.
Brewer Exterior
Keep your Keurig® brewer looking its best by cleaning the exterior from time
to time. Just clean with a damp, soapy, lint-free, non- abrasive cloth. Never
immerse the brewer in water or other liquids. Water Reservoir & Reservoir
Lid
The water reservoir lid and water reservoir should be cleaned periodically.
Clean in a dishwasher (top rack only) or hand wash. To hand wash, use a damp,
soapy, non-abrasive cloth. Rinse the reservoir thoroughly after cleaning. This
will ensure that no cleaning
solutions remain in the area as they may contaminate the water supply. After
rinsing, fill the reservoir with clean water and return it to the brewer. Do
not dry the inside of the water reservoir with a cloth as lint may remain. If
needed, repeat above procedures.
NOTE: If you are using a water
filter inside the water reservoir, remove it before cleaning.
Drip Tray
The drip tray can hold up to 8 ounces of overflow and should be emptied and
cleaned occasionally.
To remove, slide it toward you, keeping it level to avoid spilling. Clean in
dishwasher (top rack only) or rinse and clean with a damp, soapy, lint-free,
non-abrasive cloth.
K-Cup® Pod Holder
To remove the K-Cup® pod holder from the brewer, lift the handle and grasp the
top of the K-Cup® pod holder with one hand while pushing up on the bottom of
the K-Cup® pod holder from underneath with the other until it releases. After
cleaning, align the K-Cup® pod holder with the opening using the two front
ribs as a guide and snap into place from the top. 
CAUTION: There are sharp needles that puncture the K-Cup®
pod above the K-Cup® pod holder and in the bottom of the K-Cup® pod holder. To
avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and dispose of the used K-Cup® pod after brewing.
Funnel
Washing the funnel ensures a fresh beverage experience. The funnel should be
washed regularly and can be removed from the K-Cup® pod holder by pulling on
it until it pops off. To replace it, orient the snaps to the indent and just
snap it back onto the K-Cup® pod holder. Exit Needle
Remove the pod holder assembly and detach the funnel. Locate the exit needle
on the inside bottom of the K-Cup® pod holder. Insert a straightened paper
clip into the exit needle to loosen any coffee grounds.
Entrance Needle
Lift the brewer handle and locate the entrance needle on the underside of the
lid. To clean both holes in the needle, hold the brewer handle in the upward
position and with your other hand, carefully insert a straightened paper clip
into both holes. Gently move it around to loosen any coffee grounds. Lower the
handle completely and run two wateronly brew cycles. Do not insert a K-Cup®
pod.
TIP: Refer to support.keurig.com for video instructions on cleaning the
entrance/exit needles.
Descaling Your Brewer
You should descale your brewer every 3-6 months. Properly follow the descaling
procedure.
Depending on the mineral content of your water, calcium deposits or scale may
build up in your brewer. Scale is nontoxic but if left unattended can hinder
brewer performance. Regularly descaling your brewer every 3-6 months helps
maintain the heating element, and other internal parts that come in contact
with water.
Calcium deposits may build up faster, making it necessary to descale more
often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh water, Keurig®
Descaling Solution, and access to a sink.
Do not use a paper cup. Ensure that there is no beverage pod in the K-Cup® pod
holder. Please allow approximately 45 minutes for the descaling procedure.
Empty the water from the water reservoir. If using a Keurig® Water Filter,
remove and set aside.
STEP 1: Cleansing Rinse
Press the power button to power the brewer off.
Pour the entire bottle of Keurig® Descaling Solution into an emptied water
reservoir. Then fill the empty bottle with water and pour into the water
reservoir. Press the power button to turn the brewer back on.
Place a large mug on the drip tray and run a rinsing brew by lifting and
lowering the handle and selecting the largest brew size.
STEP 2: Internal Tank Soak
Repeat the rinsing brew process until the add water light is illuminated. Do
not use a K-Cup® pod. Let brewer stand for at least 30 minutes while still on.
After 30 minutes, discard any residual solution from the water reservoir and
rinse thoroughly.
STEP 3: Fresh Water Rinse
Fill the water reservoir with fresh water to and not beyond the MAX fill line.
Place a large mug on the drip tray plate and run a rinsing brew using the
largest brew size. Do not use a K-Cup® pod.
Pour the contents of the mug into the sink.
Repeat brew process until you have completed at least 12 rinsing brews using
the largest brew size. You may need to refill the water reservoir at least one
time during this process.
NOTE: The cleaning action of Keurig® Descaling Solution may result in a
“foam” dispensed from the brewer. This is natural, as the solution is reacting
with the scale inside. For a brewer that is heavily scaled, the brewer may not
fill properly after the descaler is added. If this occurs, you may see only a
small or no output dispensed, followed by the sound of air blowing out. If
this occurs:
- Turn off and unplug the brewer.
- If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir thoroughly and refill with water.
- Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should begin to function normally as the solution is rinsed out and the scale is removed. If problem persists, allow brewer to sit unplugged for at least 30 minutes before continuing with the rinse.
Troubleshooting
Frother
-
If the milk you are using isn’t frothing, please call Customer Service.
-
If you are brewing coffee, you may not be able to use the frother at the same time. If you press the button on the frother and the light won’t illuminate, wait 30 seconds after the brewer has finished brewing. Press the button on the frother again and the light will illuminate. If you still cannot use the frother, contact Customer Service.
Grounds in Your Coffee -
Grounds may have gathered in the exit or entrance needles and can be cleaned using a straightened paper clip or similar tool.
-
Clean the exit needle of the K-Cup® pod holder. Refer to the Exit Needle care instructions.
-
Clean the brewer entrance needle. Refer to the Entrance Needle care instructions.
Brewer Will Not Brew -
After placing the K-Cup® pod in the K-Cup® pod holder, make sure that the handle is pushed down securely and the brew buttons are flashing.
-
If the add water light is illuminated, add water to water reservoir. Fill to and not beyond the MAX fill line. Make sure the water reservoir is seated properly in its base. If the add water light continues to be illuminated even after refilling, contact Customer Service.
-
If the small cup, small mug, large mug, and SHOT button lights are all on simultaneously, lift handle and remove K-Cup® pod (if present in the brewer). Close handle and place a large mug on the drip tray. Press the power button once. The brewer may dispense hot water.
-
If the small cup, small mug, large mug, and SHOT button lights all blink simultaneously, contact Customer Service.
-
If frother is in use, you may not be able to brew coffee at the same time. If this happens, wait 30 seconds after the frother has finished frothing then try brewing again. If you still cannot brew, contact Customer Service.
Brewing a Partial Cup
- The exit needle may be clogged. Refer to the Exit Needle care instructions.
- The water reservoir may have been removed during brewing. Replace the water reservoir and perform a rinsing brew without a K-Cup® pod.
- The brewer may need to be descaled. If you have repeated the descale procedure on your brewer two times and it is still only brewing a partial cup, contact Customer Service.
Brewer Does Not Have Power or Shuts Off
- Make sure that the power button has been turned on.
- Plug brewer into its own grounded outlet. If the electric circuit is overloaded with other appliances, your brewer may not function properly. The brewer should be operated on its own circuit, separate from other appliances.
- For energy savings, the brewer automatically turns off 2 hours after the last brew. Press the power button and the green power light will illuminate.
- If the brewer still doesn’t have power, contact Customer Service.
Helpful Hints
Water quality varies greatly. If you notice an undesirable taste in your
beverage (such as chlorine or mineral tastes), we recommend using bottled or
filtered water. Do not use distilled water. You can also install a Keurig®
Water Filter to help remove water impurities and improve beverage taste.
Service
Beyond these recommended cleaning and maintenance procedures, this brewer is
not user serviceable. For service, please refer to the Warranty section of
this guide.
Storage
Empty the water reservoir before storing or transporting and take care to
ensure that you store your brewer in a safe and frost free environment. Please
be sure to store your brewer in its upright position to avoid water leakage
from the inner tank. If you store the brewer in a cold environment, you run
the risk of water freezing inside the brewer and causing damage. When you
prepare to use it after storage, we recommend cleaning the water reservoir
with soap and fresh water and descaling the brewer as detailed in the section
above. If you plan to move your brewer to a different location, turn the
brewer off, unplug it, and empty the water reservoir. If your brewer has been
in an environment below freezing, please be sure to let it warm to room
temperature for at least 2 hours before using.
Click or Call!
Have Questions?
We’re here to help. Visit support.keurig.com for
step-by-step videos on cleaning, descaling, and more.
Still Need Help?
Give us a call at 1-866-901-BREW (2739)
Warranty
LIMITED ONE YEAR WARRANTY
Keurig Green Mountain, Inc. (Keurig) warrants that your brewer will be free of
defects in materials or workmanship under normal home use for one year from
the date of purchase. It is recommended that you register your brewer on
keurig.com/new so that your
purchase information will be stored in our system. Keurig will, at its option,
repair or replace a defective brewer without charge upon its receipt of proof
of the date of purchase. If a replacement brewer is necessary to service this
warranty, the replacement brewer may be new or reconditioned. If a replacement
brewer is sent, a new limited one year warranty will be applied to the
replacement brewer.
This warranty only applies to brewers operated in the United States and
Canada. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state and, in the case of Canada, from
province to province.
Only the use of Keurig® K-Cup® brand pods and accessories will guarantee the
proper functioning and lifetime of your Keurig® brewer. Any damage to or
malfunction of your brewer resulting from the use of non-Keurig® pods and
accessories may not be covered by this warranty or may result in a service fee
if the damage or malfunction is determined to be caused by such use.
NOTE: FROTHER IS NOT INTENDED TO BE CLEANED IN A DISHWASHING MACHINE.
WATER OR OTHER DAMAGE TO FROTHER SUSTAINED IN CLEANING OF FROTHER IS NOT
COVERED BY THIS WARRANTY.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS
PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING
FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or
provinces do not allow the exclusion or limitations of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you depending on the state or province of purchase.
Nor does this warranty cover damages caused by use of non-Keurig® pods or
accessories, services performed by anyone other than Keurig or its authorized
service providers, use of parts other than genuine Keurig® parts, or external
causes such as abuse, misuse, inappropriate power supply, or acts of God.
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY,
WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL
OTHER WARRANTIES WITH RESPECT TO YOUR KEURIG® BREWER, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states
or provinces do not allow disclaimers of such implied warranties or
limitations on how long an implied warranty lasts, so the above limitation may
not apply to you depending on the state or the province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig® brewers are high-quality appliances and, with proper care, are
intended to provide years of satisfying performance. However, should the need
arise for warranty servicing, simply call Keurig Customer Service at our toll
free phone number 1.866.901.BREW (2739). Please do not return your brewer for
servicing without first speaking to Keurig Customer Service to obtain a Return
Materials Authorization (RMA) number. Keurig® brewers returned without a RMA
number will be returned to the sender without servicing. 
A. K-Cup® Pod Holder (A and B are the K-Cup® Pod Holder Assembly)
B. Funnel
C. K-Cup® Pod Assembly Housing
D. Power Cord
E.Drip TrayPlate
F. Drip Tray
G. Drip Tray Base
H. Handle
I. Water Reservoir Lid
J. Water Reservoir
K. Water Reservoir Lock
Tab Slots
L. Frother Lid
M. Frother Whisk
N. Frother
O. Frother Base
For replacement parts, please visit
www.keurig.com
Coffeehouse taste in your own home.
FIND YOUR PERFECT POD
With over 70 brands and hundreds of varieties, find your match at
keurig.com/new