Tenda AC1200 Dual Band Gigabit Wi-Fi Router User Manual
- June 5, 2024
- Tenda
Table of Contents
Tenda AC1200 Dual Band Gigabit Wi-Fi Router
Connect the router
If the connection type of your original router is PPPoE and you want to import the PPPoE user name and password from the original router to the new router, start from Step 1. Otherwise, start from Step 2.
Step 1: Import your PPPoE user name and password into the new router
- Power on your original and new routers.
- Connect the WAN port of the original router to a LAN port (port 1, 2 or 3/IPTV) of the new router using an Ethernet cable. When the WAN and LAN LED indicators turn from blinking fast to solid on, the PPPoE user name and password are imported to your new router successfully.
- Remove the original router.
Step 2: Connect the router to the internet
- Power on the new router.
- Connect the WAN port of the new router to the LAN port of your modem or the Ethernet jack using an Ethernet cable. The WAN LED indicator lights up.
Connect your device to the new router
Option 1: Connect your wireless device, such as a smart phone, to the
wireless network of the router. The default WiFi name (SSID) of the wireless
network is labeled on the bottom of the router. There is no password by
default.
Option 2: Connect your wired device, such as a computer, to a LAN port
{port 1, 2 or 3/IPTV) of the router using an Ethernet cable. The LAN LED
indicator blinks twice.
Set up the new router
Step 1: Log in to the web UI of the router.
Start a web browser on the device that has been connected to the new router, and visit tendawifi.com.
Step 2: Configure the router {PPPoE is used for illustration here).
Option 1: If you import the PPPoE use name and password from the original
router, set the WiFi Name and WiFi Password and click OK to apply the
settings.
Option 2: If you add the first router at home, enter the User Name and Password from your ISP, and set the WiFi Name and WiFi Password. Click OK to apply the settings.
Done. You can connect to the wireless network with the WiFi name and password you set or connect your computer to one of ports 1, 2 and 3/IPTV of the router using an Ethernet cable to access the internet.
Tips
- If the above page does not appear, refer to Q1 In FAQ.
- If you still cannot access the Internet after the configuration, refer to Q2 In FAQ.
LED indicators
LEDindicator
|
Status
|
Description
---|---|---
|
Solid oo
| The system is staning up, oc cloes not w«t properly
!during use).
Blinking| The ro uter is working proper ly.
rn,
| The system is faulty, or therouter isnot powered on
properly
|
Solid oo
| The WAN port;,; connocted property,but oo data
isbeingtransmitted.
Blinking| Data is being transmitted over the WAN port
rn,
| The WAN port is disconnectedor impr® e<ly
coor>ected.
|
Solid oo
| Al least ooe LAN port (port1. 2 or 3/IPTVI is
cooriected properly.
Blinking twice| A r,ew wired device is cwnected to therocner.
rn,
| No wireddevice is cwnected toanylAN Port of the router,or the wired device isnot connecte<I property.
WiFi
|
Solid oo
| Af leastor,eol the 2.4 GH;: and5 GH, w.-eiess networks isenabled.
Fast blinking| Data is being transmittedwireleslsy.
Slow blinking| The router is performing WPS riegotiation.
rn,| Thewireless function is disabled.
Jack, ports and buttons
__
JackjPort,IButtoo
| __
Description
---|---
__
__
POWER
| Power jack.
Please use the ir,cludeect this jack to
a power source for power supply.
__
WIFI
| __
WiFibutton
Press thebutton loenableor disable the wirelessnetworks of therouter
__
__
__
__
__
RST/WPS
| __
__
Used to stan the WPS negotiation process. or toreset therruter.
– WPS, Pr,,ss t hebutton, andthe WiFiLED indicatorblinks slowly. Within 2 minutes,enablethe WPS functioo of the other WPS-supported device10 establish a WPS coor,ection.
– Reset: When lhe SYS LEDindicator blinks,hold thebutton down for about 8 seconds, and thenrelease il when all theLEDindicators light up. The router is restored to factory seltir,gs
| __
10/100/1000Mbps auto-negotiation WANport
Used to coor>ect toamodem or an Etherrietjacl<llslr,g an Etherr>et cable for interriet access.
| __
10/100/7000 Mbps auto-negotiationLANport
Use<! to be coor>ected 10 COrllpulers, switches or APs.
__
__
3/IPTV
| __
10/100/1000Mbps auto-negotiationEtherriet port.
It is a LAN port by default. When the IPTV function is enabled,it canonly serve as an IPTV port to be cwriected toaset top box.
FAQ
Q1: I cannot log in to the web UI of the router after
enteringtendawifi.com, what should I do?
A1: Try the following solutions:- If you are using a wireless device, such as
a smart phone, try the following solutions:
- Ensure that you have connected to the wireless network of the router.
- Ensure that you have disabled the cellular network (mobile data) of the device.
- If you are using a wired device, such as a computer, try the following solutions:
- Ensure that tendawifi.com is entered correctly in the address bar, rather than the search bar of the web browser.
- Ensure that the computer is connected to the port 1, 2 or 3/IPTV of the router properly using an Ethernet cable.
- Ensure that the computer is set to obtain an IP address automatically and obtain DNS server address automatically.
- If the problem persists, try to reset the router.
Q2: I cannot access the internet after the configuration. What should I
do?
A2: Try the following solutions first:
- Check lf the WAN port of the router Is connected a modem or Ethernet jack properly (the WAN LED indicator should light up),
- Log in to the web UI of the router and navigate to Internet Settings. Following the instructions on the page to solve the problem.
If the problem persists, try the following solutions:
- If your wired devices cannot access the internet:
- Check if your computer is connected to port 1, 2 or 3/IPTV properly.
- Check if your computer is set to obtain an IP address automatically and Obtain DNS server address automatically.
- If your WiFi-enabled devices cannot access the internet:
- Check if your wireless device is connected to the wireless network of the router with the WiFi name you set.
- Log in to the web UI and change yourWiFi name and WiFi password on Wireless Settings page. Then try again.
Q3: How to change the WiFi names and passwords?
A3: Follow the steps below:
- Connect your wireless device to t he wireless network of the router, or connect your computer to port 1, 2 or 3/IPTV of the router using an Ethernet cable.
- Start a web browser and visit tendawifi.com or 192.168.0.1 to log in to the web UI of the router.
- Navigate to the Wireless Settings page to change and save the
Q4: How to reset the router?
A4: Try the following methods:
MethOOd 1: When the SYS LED indicator is blinking, hold down the WPS/RST
button for about 8 seconds and release it when all LED indicators light up.
The router is restored to factory settings.
Method 2: Log in to the web UI of the router and navigate to the
Administration page to reset.
Q5: Why cannot I find the WIFI sign al of the router?
A5: Connect your computer to port 1, 2 or 3/IPTV of the router to log in to
the web UI. Navigate to Wireless Settings and try the following methods:
- Ensure that the wireless function is enabled. If not, enabled it and save the setting. Search for the WiFl signal again on your phone.
- Ensure that the Hide WIFI function is disabled. If not, disable it and save the setting. Search for the WiFi signal again on your phone.
- Ensure that your WiFi name does not contain any Chinese characters.
Q6: Why cannot my phone find the 5 GHz WIFI signal?
AG: Try the following solutions:
- If your smart phone can find other 5 GHz wireless network, refer to Q5 to find a solution.
- Only devices supporting 5 GHz network can find and connect to the 5 GHz wireless network.
CE Mark warning
This is a Class B product. In a domestic environment, this product may cause
radio Interference, In whk:h case the user may be required to take adequate
measures. Operations in the 5.15-5.25GHz band are restricted to indoor use
only. This equipment should be installed and operated with minimum distance
20cm between the device and your body. The mains plug is used as disconnect
device, the disconnect device shall remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. (2) To avoid
unnecessary radiation interference, it is recommended to use a shielded RJ45
cable.
Declaratlon of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment
type AC11 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: http://www.tendacn.com/en/service/download-
cata-101.httnl
Operating Frequency:
- GHz: EU/2400-2483.5MHz (CH1-CH13)
- GHz: EU/5150-5250MHz (CH36-CH48) EIRP Power (Max.);
- 2.4 GHz: 19.65 dBm
- 5 GHz: 22.85 dBm
- Software Version: V02.03.01.XX
- For EU/EFTA, this product can be used In the following countries:
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These llmltsare designed to prO\IJde reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful Interference to radio or televJsron reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the followlng measures:
- Reorient or relocate the iving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/T V technician for help.
The device is for indoor usage only. Operation is subject to the following two
conditions: (1) this device may not cause harmful Interference, and (2) this
device must accept any Interference received, lncludlng Interference that may
cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment end It also complies with Part 15 of the FCC RF
Rules.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
This transmitter must net be co-located or operating in conjunction with any
other antenna or transmitter. Operating frBquency: 2412-2462MHz, 5150-5250MHz,
5725-5850MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is mcommended to use a shielded RJ45 cable.
Caution:
- Adapter Model: BN073-A12012E, BN073-A12012B
- Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
- Input: 100-240V AC, 50/60Hz 0.4A
- Output: 12V= 1A
- =: DC Voltage
RECYCLING
This product beers the selective sorting symbol for V’-‘este electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European diraclive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has Iha choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. Operating Temperature: o•c- 40″C Operating Humidity: (10% – 90%) RH non-condensing
Technical Support
Shenzhen Tande Technology Co., Ltd. 6-8 Floor, Tower E3, N0.1001,
Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Hong Kong hotline: 00852-81931998
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail: support@tenda.com.cn
Copyright
© 2020 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a
registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered
trademarks of their respective holders. Specifications are subject to change
without notice.
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