DynaScan DS323LT4 32 Inch Clean Back Digital Signage User Manual

June 5, 2024
DynaScan

DynaScan DS323LT4 32 Inch Clean Back Digital Signage User Manual

Material Contents Declaration


Part Name

| Hazardous Substances
---|---
Lead| Mercury| Cadmium| Hexavalent Chromium| Polybrominated Biphenyls| Polybromodiphenyl Ethers
Pb| Hg| Cd| Cr 6+| PBB| PBDE
PCBA| O| O| O| O| O| O
CHASSIS| O| O| O| O| O| O
ACCESSORY| O| O| O| O| O| O
PACKAGE| O| O| O| O| O| O
“O” indicates that the level of the specified chemical substance is less than the threshold level specified in the standards of SJ/T-11363-2006 and EU 2005/618/EC.

“” indicates that the level of the specified chemical substance exceeds the threshold level specified in the standards of SJ/T-11363-2006 and EU 2005/618/EC.

Recycling and Energy Information

DynaScan is firmly committed to its environmental protection efforts and we believe that reducing our products’ impact on the environment is of the utmost importance. We are dedicated to meet the latest environmental protection regulations

Energy usage

Mode Energy Consumption
Normal Max. 145 W
Standby < 1 W

Disposal

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available.  If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new one, the retailer is legally obligated to take back your old appliances for disposal at least for free of charge

Declaration of Conformity

FCC

This device complies with Part 15 of the FCC Rules.   Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.   These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CAUTION:

Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.

RF exposure warning

This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.    End-users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

Manufacturer Name DynaScan Technology Corp.
Manufacturer Address **6F, No. 88 Wenmao Rd., Guishan Dist, Taoyuan

City 333001,Taiwan**

This device complies with Directive 2014/53/EU issued by the Commission of the European Community

Article 3.1(a)

EN 62368-1

IEC 62368-1

Airticle 3.2

EN 300 328

EN 301 893

EN 62311

| Article 3.1

EN 55032, Class A EN 61000-3-2

EN 61000-3-3

EN 55035 :2017

EN 301 489-1

EN 301 489-17

---|---

Frequency bands and Powers

  1. WIFI 2.4G-2412~2462MHz.
  2. Maximum radio-frequency power transmitted in the 2.4GHz is 50mW.

Safety Precautions

CAUTION



| Do not install near flammable material or any heat sources.
Do not defeat the safety purpose of the grounding-type plug.
Do not disassemble the display to avoid electrical shock or burn.
Normal operating condition considers installation at an altitude below 2000m; some abnormalities may be experienced when installed at an altitude above

2000m.

WARNING













| Please power off the LCD and the video source before plugging in the DP or HDMI cable.
Please installed the display in well-ventilated place, do not install in a confined

space.

Suitable for mounting on concrete or other non-combustible surface only.
If it gives off smoke, strange smell, or unusual noise, or when it gets too hot to

touch, immediately unplug the display and contact the dealer.

Clean only with soft, dry cloth but not use chemical liquids, and unplug while

cleaning.

Do not use extreme force or any sharp or pointed objects to touch the display.
Do not drop or allow any object to fall to the display.
Do not operate the display with wet hands to avoid electric shock.
Do not discard this product with general household waste. Please be sure to

comply with the local waste regulations.

This device uses, generates and radiated radio frequency energy. The radio

frequency energy produced by this device is well below the maximum exposure allows by Federal Communications Commission (FCC).

When a stationary or fixed image is displayed on the screen for a long time, the

image may be permanently imprinted on the screen.    This phenomenon is known as image burn-in and is not covered by the manufacturer’s warranty.

In order to avoid burn-in, avoid prolonged display of static or fixed images on the

screen.

Power supply cord must not be attached to the building surface, nor run through

walls, ceilings, floors and similar openings in the building structure.

Power cord shall be connected to a socket-outlet with earthing connection.

Important Safety Information


  • Disassembling the LCD is strictly Opening the cover may expose the user to electric shock or other hazards.Please contact DynaScan certified service professionals for all maintenance requirements.
  • Do not allow any liquid to enter the Also avoid placing the LCD close to water sources.
  • Do not place heavy objects on the power A damaged power cord might cause electric shock or fire.
  • Do not bend, twist, or damage the power
  • The power cord must comply with the local safety
  • Do not damage or modify the prongs/pins and the ground contact on the power cord
  • Do not place the LCD on an unleveled surface or an unstable The LCD could fall over and cause substantial damage.
  • Do not cover the vents and/or the heat
  • Do not install the LCD beside radiators or other heat The installation site should have sufficient ventilation so the heat generated by the LCD can be dissipated.
  • Do not use the Signage in a hot, humid, dusty, or fumy
  • Handle the LCD with Save the packaging materials for transport later.
  • Clean the LCD backside at least once a month for dust and other

Unplug the LCD immediately and contact a DynaScan certified service

professional as soon as possible when any of the following situations occurs:

  • Damaged power cord or power
  • If liquid or foreign object has entered the
  • If the LCD has been exposed to rain or water.
  • If the LCD has been dropped or the casing has become
  • If any structural damage such as cracks or unnatural vibration is
  • If the LCD cannot be operated following the steps outlined in this
  • If the LCD emits smoke or other odors, or generates strange noises.

Operating Suggestions

  • Avoid displaying a stationary image for a long period of time in order to prevent image

Cleaning the Panel

  • Use a soft, lint-free cloth to gently wipe the dust off from the screen
  • Do not use any hard material to wipe the panel.
  • Do not poke the panel with your hand or any sharp object (such as a pen or a nail) or exert excessive pressure on the panel to prevent any
  • Do not use any cleaning solutions on the panel as it might cause discoloration.

Cleaning the Casing

  • Unplug the power
  • Gently wipe the casing with a soft

Attention

  • Do not use any of the following solutions to clean the casing as they may damage the paint and cause it to crack or peel: benzene solution, alkaline solution, alcohol-based cleaning solution, glass cleaner, wax, polisher, or detergent.

Getting Started

Contents

Confirm that the accessories below are shipped along with the display.  If any item is missing, please contact your dealer.
The color and shape of the accessories may vary with the products.

·             DS323LT4 Professional LCD.

·             Remote Control    x 1 pc.

·             Batteries (1.5V / AAA)    x2 pcs.

| ·             Power cable    x1 pc.

·             Quick Start Guide    x1 pc.

·             ESK302    x1 pc.

---|---

Attention: Please use the following table to check whether the included power cord is suitable for your region.
If the power cord does not match your region, please contact your local supplier.   Please use matching AC socket in order to meet your local safety regulations.

Plug Type| North America| European Continental| Japan| Taiwan
---|---|---|---|---

Plug Shape

| |  | |
Region| U.S.A. / Canada| EU

(Except U.K.)

| Japan| Taiwan
Voltage| 120V| 230V| 100V| 110V
NEMA TYPE| NEMA 5-15| CEE 7/7| NEMA 1-15| NEMA 5-15

IEC Display Plug

|
IEC Plug TYPE| IEC320 C13

Installing and Replacing Remote Control Batteries

  1. Open the battery compartment
  2. Insert 2 new AAA
  3. Close the battery compartment

Warning:

  • Incorrect usage of batteries may cause leakage or
  • Pay attention to the polarity when installing the
  • Do not mix different types of batteries or new and used Doing so may shorten the battery life or cause leakage.
  • Remove or replace the batteries when they are empty in order to prevent acid leaking in the battery
  • Do not touch the leaked substance from the batteries in case of a battery Doing so may hurt human skin.

Note: If the remote control is not going to be used for a long time, we recommend removing the batteries from the remote control

Installation

The LCD must be properly installed using a wall mount.     Incorrect installation may cause injury or damage the equipment.     Product warranty does not cover the damage caused by improper installation and DynaScan shall not be held responsible in such incident.     Refer to the mount manufacturer’s instructions for proper installation.

Mounting

  • We recommend for at least four people to handle and mount the
  • Mounting the Professional LCD on the wall is the responsibility of the Not all walls provide enough strength to support the LCD.                                               The LCD may drop and cause serious injury if it is mounted on a slanted wall.                           Product warranty does not cover improper installation, modification, or damage caused by natural disasters. DynaScan recommends having certified professionals to evaluate the installation site and perform the mounting operation.
  • Do not to cover the vent and/or the heat sink in order to ensure proper heat
  • Refer to the installation guide provided by the manufacturer for proper

When mounting on a wall

  • A wall mount is not included in the Please purchase a VESA Standard wall mount to secure the LCD. DynaScan is not responsible for the damage caused by using non-standard wall mounts.
  • Verify that the mounting location can support the weight of the LCD before
  • The installation angle must be within 15 degrees of the vertical
  • Do not install the wall mount while the power is turned on as it may cause serious injury due to electrical

Model Number| VESA (mm)| Screw Specification| Screw Length| Number
---|---|---|---|---

DS323LT4

|

(A * B)

|

200 * 200

|

M6

|

Greater than 10mm Smaller than 12mm (not including wall mount thickness)

|

4

Orientation

  • When used in the portrait orientation, the LCD should be rotated clockwise when looking at the front of the display such that the left edge becomes the top edg
  • The orientation sticker can be found on the rear of display, which is for distinguishing the direction of installation.

Installation Location

  • The wall and mount must have enough strength to support the LCD and its
  • Do not install in a location with strong vibrations or
  • Do not install near the building’s main electric
  • Ensure the LCD is secured in such a manner that it cannot be easily removed by the general
  • Leave clearance around the outer edge of the LCD (or video wall matrix) from other objects to ensure proper

For installations with screens inset into the wall, refer to section: Enclosures for cooling and ventilation considerations

Maintenance

  • Inspect the fasteners regularly for signs of loosening or Please perform appropriate corrective measures when a problem is identified. Neglecting the problem may worsen the situation.
    Increase the inspection frequency on areas where previous maintenance had occurred to ensure the problems do not occur again.

Wall Mounting

  • A wall mount is not included. Please purchase a VESA Standard wall mount to secure the LCD. DynaScan is not responsible for damages caused by using non-standard wall
  • Verify that the mounting location can support the weight of the LCD before
  • The installation angle must be within 15 degrees of the vertical

Do not install the wall mount while the power is turned on as it may cause serious injury from electrical shock.

Connecting to a Power Source

Using the power cable provided, plug it in the power inlet on the back of the display shown in the diagram below.
Connect the power cable to a 100-240 volt, 50 / 60Hz AC power outlet.

Insert the plug completely into the socket.   A loose power connection may cause damage to the display and/or lead to a fire hazard.

Connecting an External Video Source

Turn OFF the power of both LCD and external video device.
Using the HDMI cable provided, insert one end into the HDMI-IN on the back of the display shown the in the diagram below.
Connect the other end of the HDMI cable to the HDMI output of the video source. Refer to your video device’s manual for additional information.

Input / Output Terminals


  1. AC (IN): Connect the supplied power cord to the wall outlet.
  2. Power Switch: Press to switch the main power on/off.
  3. Audio (OUT): Connect the audio signal output from Audio IN jack to an external AV
  4. RJ-45 1 (IN): RJ45 network input
  5. HDMI 1 (IN): Connect the HDMI output of a PC or an AV device via a HDMI
  6. HDMI 2 (IN): Connect the HDMI output of a PC or an AV device via a HDMI
  7. RS-232 (IN): RS232C network input connection for remote control from
  8. USB 0 port 1: Support for USB flash drive storage, mouse and keyboard.
  9. USB 0 port 2: Support for USB flash drive storage, mouse and keyboard.
  10. Extension Connector: Extension Connector for optional IR Extension sensor kit (ESK302).
  11. Thermal: Extension Connector for optional Extension thermal kit (ETK203).

* __** USB 2.0 port: A standardized port to connect a variety of devices like mouse, keyboard, and flash drive. Support USB storage devices formatted with NTFS, FAT32 (32G) file system.

__

Operating Instructions

Powering On/Off the Display

To turn on/off the display, press the power switch on the back of the display as shown in the diagram below..

NOTE: The remote control only works when the power switch is ON.

Using the Remote Control

Connection using an External Sensor Kit (ESK302)

Connect the ESK302 cable to the mini USB port on the side of the display, and aim the remote at the IR receiver as shown below. Meanwhile, the IR receiver on the display will be disabled. The operating range of the remote control is 2.5 meters (8 feet).

NOTE: Ambient light may affect the performance of the remote control. Avoid fluorescent or neon lights in the vicinity

*Color and shape may vary by model.

ITEM DESCRIPTION
POWER
MENU
UP
LEFT
RIGHT
DOWN
OK
BACK

Using the built-in keypad

ITEM DESCRIPTION
MENU OSD On / Off, Power On / Off.
UP Move the cursor up or change the setting of selected item.
DOWN Move the cursor down or change the setting of selected item.
LEFT Exit the current selection.
RIGHT Select the highlighted item.

Press the MENU button on the built-in keypad or remote control to show the OSD.  Use the navigation arrows to select and adjust the menu items.
*The change of each setting can only enable when you press “LEFT” (refer to p.19) to back to the last menu layer.

1. Input Source
ITEM 1 ITEM 2 DEFAULT DESCRIPTION



Input Source

| Main| HDMI 1| Set the Main input to display.
Failover 1| HDMI 2| Set the Failover 1 input to display.
Failover 2| DP| Set the Failover 2 input to display.


Command Detection

| ****

Off

| Only effective in Main input source.

If the display didn’t get both of commend and the input signal, it will change to Failover1 input.

2. Picture
ITEM 1 ITEM 2 DEFAULT DESCRIPTION









Picture

| Color Temperature| USER 2| Select the color temperature. (User2, User1, D93, D65 and D55).


Red

|  | Adjust the red light level. Range 0 – 100.

Note : The feature is only supported on User2 mode.


Green

|  | Adjust the green light level. Range 0 – 100.

Note : The feature is only supported on User2 mode.


Blue

|  | Adjust the blue light level. Range 0 – 100.

Note : The feature is only supported on User2 mode.

Contrast| 50| Adjust the contrast level. Range 0 – 100.
Gamma| Native| Adjusts the Gamma value. (Native, 2.2, 2.4

and sGamma)




Black Level

| ****



Limited

| Selects the black level to adjust the screen gray scale. “Limited” for video source uses 16 to 235 levels for R/G/B, such as HDMI. “RGB Full” for video source uses all levels from 0 to 255 levels.

“Auto” is for detecting the video source to determine its value is applicable for “Limited” or “RGB Full”.

3. Brightness

ITEM 1 ITEM 2 DEFAULT DESCRIPTION



Backlight

| ****



Auto Brightness

| ****



Off

| A.        If the AUTO BRIGHTNESS is “Off”, the screen brightness will remain at HIGH LEVEL brightness value.

B.        If the AUTO BRIGHTNESS is “Auto”, the brightness of display will be adjusted according to the ambient light. When ambient light is bright, the screen will adjust to the High Level brightness

value set; when ambient light is dark,

 |  |  | the screen will adjust to the Low Level brightness value set.

C.        When the Timer (“High Level Time” & “Low Level Time”) mode is set, the display will automatically switch the brightness according to the time set.

D.        When setting “Mix” mode, Timer and Light sensor will work at this mode. For example, setting “High Level Time

= 8:00am” and “Low Level Time = 6:00pm”, the light sensor will detect environment brightness and then display will adjust the value of High Level during 8:00am and 6:00pm.

---|---|---|---
High Level| 100| Adjusts the highest brightness level. Range 0 – 100.
Low Level| 10| Adjusts the lowest brightness level. Range 0 – 100.
High Level Time| 08:00| Set high level time.
Low Level Time| 18:00| Set low level time.

4. Time

ITEM 1 ITEM 2 DEFAULT DESCRIPTION




Time

| Current Date|  | Set the date.


Current Time

|  | Set the clock.

Note : The internal clock will continue to function when the power is turned off.

Day of Week|  | Set the day of week. (Monday to Sunday)
Time Zone|  | Set the Time Zone.
Power Control

Timer

| Off| Automatic power on / off schedule function.
On Time| 08:00| Set turn-on time.
Off Time| 18:00| Set turn-off time.

5. Advance

ITEM 1 ITEM 2 DEFAULT DESCRIPTION
















Advance

| ****

Display Mode

| ****

Auto

| Change the Menu orientation.    The Menu can be displayed in either LANDSCAPE,

or PORTRAIT mode.

Screen Protection| ****

Off

| Turn on / off image burn-in protection. Set image burn-in protection interval.

Range 0 – 100 minutes.



IR Control

| ****


On

| Enable/disable the remote control for Menu.

Note : When disabled, the remote control function can be enabled again from the control panel on the display or

through the DynaScan “Display Manager” application.






Power Off Mode

| ****





Standby

| Standby: Background processes are still

running, and remote control in normal operation.


Sleep: When placed in sleep mode, background processes and remote control are not running. The display is at a minimum power state which helps conserve power when the device is not in use.

IR/ Keypad working normally. Only [Keypad] on the display or [Power Button] on the

remote control can wake up the display.




AC Back Status

| ****



Power On

| Choose to use the AC back status function.

Power On : Display booting up when the power back after an outage.

Standby : Display keeps soft-off status when the power back after an outage.

Memory : Display will back to the last state when the power back after an outage.

Volume| 50| Set volume.

Range 100 – 0.

Reset Default Setting| ****

Off

| Restore all settings to default.

Note : It does not modify CURRENT DATE, CURRENT TIME, DATE OF WEEK,

      TIME ZONE, POWER ON TIME and

POWER OFF TIME.
 |  | Turn On:
OSD Password Protection| ****

Off

| Create Password > Confirm Password >

Password Protection On Turn Off:

 |  | Enter Password > Password Protection Off
Reset OSD|  | Enter Password > Enter New Password >
Password| Confirm New Password > Success

6. Information

ITEM 1 ITEM 2 DEFAULT DESCRIPTION





Information

| Model| DS323LT4| The display’s model.
SN|  | The display’s serial number.
Resolution|  | Input resolution
MCB Version|  | The MCB version.
FW Version|  | The F/W version.
Fan Status|  | Good: Fan under normal working conditions

NG: A malfunction of the fan system.

Thermal Kit Temp.|  | The Extension Thermal Kit (ETK203) is for

ambient temperature monitoring.

Some functions may not be available for all models.

Specifications

MODEL DS323LT4



PANEL

| LCD Panel Size| 31.55 inches
Native Resolution| 1920 x 1080
Brightness| 2,500 cd/m² (Typ.)
Contrast Ratio| 1,300:1
Response Time| 9 ms (Typ.)
Viewing Angle| 178°/ 178°
Life Time| 100,000 hrs (Typ.)
Panel Surface| AG Haze 28%,2H


POWER

| Power Supply| Internal
Rated Voltage| 100 – 240V, 50 / 60Hz
Power On Mode| 145W (Typ.) / 145W (Max.)
Standby Mode| < 1W


MECHANICAL SPECS

| Bezel Width (T/B/L/R)| 8.7 / 8.7 / 8.7 / 8.7 mm
Cabinet Color| Black
Monitor Dimension (LxHxD)| 719.6 x 415.7 x 76.6 mm
Monitor Weight (set / package)| 9.8 kg / 10 kg
VESA Mounting (Dimension)| 4 Holes (400×200 mm)
USER INTERFACE| OSD Language| English


ENVIRONMENT

| Operation Temperature| 0°C ~ 45°C
Storage Temperature| -20°C ~ 60°C
Humidity| 10%~80% RH Non-Condensing




I/O Ports

| HDMI| IN 2
RS-232| IN
1
Audio| OUT 1
USB port| IN
2
RJ-45| IN 1
Extension Connector (Mini USB)| IN
1 (ESK only)
External Temp. sensor| IN *1 (ETK only)
Fuse|  | 5A

Design and specifications are subject to change without notice.

Input Mode

Active Resolution| ****

Refresh Rate

---|---
H Pixels| V Lines
640| 480| 60 Hz
720| 480| 60 Hz
800| 600| 60 Hz
960| 600| 60 Hz
1024| 768| 60 Hz
1280| 720| 60 Hz
1280| 768| 60 Hz
1280| 960| 60 Hz
1280| 1024| 60 Hz
1366| 768| 60 Hz
1400| 1050| 60 Hz
1440| 900| 60 Hz
1600| 1200| 60 Hz
1680| 1050| 60 Hz
1920| 720| 60 Hz
1920| 1080| 60 Hz

Pin Assignments

RS-232 Input

PIN No. NAME
01 Connected to 7&8
02 TXD
03 RXD
04 Connected to 6
05 GND
06 Connected to 4
07 Connected to 1&8
08 Connected to 1&7
09 NC

Troubleshooting

ISSUE RECOMMENDED SOLUTION


No image is displayed.

| l   Check whether the cable is completely plugged in.

l   Check whether the main switch is in the ON position, and the power cord is completely plugged in.

l   Check whether the image source’s resolution is set as the supported format (refer to section “Input Mode”, p.27).

l   Check whether the cable is damaged or bent excessively.

Nothing happens when switching the main switch on.| l   Unplug the power cord from the socket and plug it in again after a few seconds to reset the Signage.

Note: Unplugging the power cord will not change the settings.

Image is unstable.| l   Check whether the cable is completely plugged in.



The remote control does not work.

| l   Check whether there are batteries in the remote control.

l   Check the batteries for freshness, polarity, etc.

l   Check whether the remote is in the operation range.

l   Bright light may interfere with the remote control.   Please

avoid using the remote control near special fluorescent lights or neon lights.

Auto on/off does not work or does not function properly.| l   Check whether the TIMER setting in the menu is set to “OFF”.

l   Check whether the “Power On Time” and “Power Off Time” settings are set correctly.

Cannot control the display remotely via RS-232.| l   Check whether the RS-232 cable is connected properly.

If you are still having trouble with your DynaScan DS² Professional LCD, contact your dealer or DynaScan directly for more assistance.

About DSM365

**** DSM365 is an internal operating system as Android, which can install the applications via USB flash drive storage, SD card or Internet.

How to Switch to DSM365

  • Press the MENU button on either the rear panel control or remote control to show the
  • Use the navigation arrows to select and adjust the Input [Input Source → Main → DSM365]
ITEM DESCRIPTION
APPS

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