DynaScan DW551DR4-1 55 Inch Dual Side Digital Signage Display User Manual

DW551DR4-1
USER MANUAL
55” Dual Side Digital Signage Display

Please read this manual carefully before operating the product and keep it for future reference. The use of diagrams and illustrations in the manual are for reference only, the actual product may differ.

FOR MORE INFORMATION
For more information about DynaScan, visit our site at www.dynascandisplay.com. Copyright © DynaScan Technology Inc. All rights reserved. AU specifications and descriptions are subject to change without notice. Reproduction without permission is prohibited.

Material Contents Declaration

Part Name|

Hazardous Substances

---|---
Lead| Mercury| Cadmium| Hexavalent Chromium| Polybrominated Biphenyls| Polybromodiphenyl Ethers
Pb| Hg| Cd| Cr 6+| PBB| PBDE
PCBA| O| O| O| O| O| O
CHASSIS| O| O| O| O| O| O
ACCESSORY| O| O| O| O| O| O
PACKAGE| O| O| O| O| O| O
“O” indicates that the level of the specified chemical substance is less than the threshold level specified in the standards of SJ/T-11363-2006 and EU 2011/65/EC. “” indicates that the level of the specified chemical substance exceeds the threshold level specified in the standards of SJ/T-11363-2006 and EU 2011/65/EC.

Recycling and Energy Information
DynaScan is firmly committed to its environmental protection efforts and we believe that reducing our products’ impact on the environment is of the utmost importance. We are dedicated to meet the latest environmental protection regulations.
Energy usage

Disposal
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new one, the retailer is legally obligated to take back your old appliances for disposal at least for free of charge. LICENSES
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.  Declaration of Conformity
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RF exposure warning
To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons.
This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.

333001, Taiwan

This device complies with Directive 2014/53/EU issued by the Commission of the European Community.

Article 3.1 (a)
EN 62368-1 :2014+A11:2017
IEC 62368-1 :2014
IEC 62368-1 :2018
Article 3.2
ETSI EN 300 328 V2.2.2
ETSI EN 301 893 V2.1.1
EN IEC 62311:2020| Article 3.1
EN 55032:2015+A1:2020
EN IEC 61000-3-2 :2019+A1 :2021
EN 61000-3-3 :2013+A1 :2019
EN 55035:2017+A11:2020
ETSI EN 301 489-1 V2.2.3
ETSI EN 301 489-17 V3.2.4
---|---

Safety Precautions

CAUTION

| Do not install near flammable material or any heat sources.
Do not defeat the safety purpose of the grounding-type plug.
Do not disassemble the display to avoid electrical shock or burn.
Normal operating condition considers installation at an altitude below 2000m; some abnormalities may be experienced when installed at an altitude above 2000m.
WARNING

| Please power off the LCD and the video source before plugging in the DP or HDMI cable.
Please install the display in a well-ventilated place, do not install in a confined space.
Suitable for mounting on concrete or another non-combustible surface only.
If it gives off smoke, strange smell, or unusual noise, or when it gets too hot to touch, immediately unplug the display and contact the dealer.
Clean only with soft, dry cloth but not use chemical liquids, and unplug while cleaning.
Do not use extreme force or any sharp or pointed objects to touch the display.
Do not drop or allow any object to fall to the display.
Do not operate the display with wet hands to avoid electric shock.
Do not discard this product with general household waste. Please be sure to comply with the local waste regulations.
This device uses, generates and radiated radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allows by Federal Communications Commission (FCC).
When a stationary or fixed image is displayed on the screen for a long time, the image may be permanently imprinted on the screen.    This phenomenon is known as image burn-in and is not covered by the manufacturer’s warranty.
In order to avoid burn-in, avoid the prolonged display of static or fixed images on the screen.
The power supply cord must not be attached to the building surface, nor run through walls, ceilings, floors, and similar openings in the building structure.
The power cord shall be connected to a socket-outlet with earthing connection.

Important Safety Information

• Disassembling the LCD is strictly prohibited. Opening the cover may expose the user to electric shock or other hazards. Please contact DynaScan certified service professionals for all maintenance requirements.
• Do not allow any liquid to enter the LCD. Also, avoid placing the LCD close to water sources.
• Do not place heavy objects on the power cord. A damaged power cord might cause an electric shock or fire.
• Do not bend, twist, or damage the power cord.
• The power cord must comply with local safety regulations.
• Do not damage or modify the prongs/pins and the ground contact on the power cord plug.
• Do not place the LCD on an unleveled surface or an unstable vehicle. The LCD could fall over and cause substantial damage.
• Do not cover the vents and/or the heat sink.
• Do not install the LCD beside radiators or other heat sources. The installation site should have sufficient ventilation so the heat generated by the LCD can be dissipated.
• Do not use the Signage in a hot, humid, dusty, or fumy environment.
• Handle the LCD with care. Save the packaging materials for transport later.
• Clean the LCD backside at least once a month for dust and other particles.

Unplug the LCD immediately and contact a DynaScan certified service professional as soon as possible when any of the following situations occurs:

• Damaged power cord or power plug.
•  If a liquid or a foreign object has entered the LCD.
• If the LCD has been exposed to rain or water.
• If the LCD has been dropped or the casing has become damaged.
• If any structural damage such as cracks or unnatural vibration is found.
• If the LCD cannot be operated follow the steps outlined in this manual.
• If the LCD emits smoke or other odors or generates strange noises.

Operating Suggestions

• Avoid displaying a stationary image for a long period of time in order to prevent the image from sticking.
  Cleaning the Panel

• Use a soft, lint-free cloth to gently wipe the dust off the screen panel.

• Do not use any hard material to wipe the panel.

• Do not poke the panel with your hand or any sharp object (such as a pen or a nail) or exert excessive pressure on the panel to prevent any damage.

• Do not use any cleaning solutions on the panel as it might cause discoloration.

Cleaning the Casing

•  Unplug the power cord.
• Gently wipe the casing with a soft cloth.

Attention

• Do not use any of the following solutions to clean the casing as they may damage the paint and cause it to crack or peel: benzene solution, alkaline solution, alcohol-based cleaning solution, glass cleaner, wax, polisher, or detergent.

Getting Started

Contents
Confirm that the accessories below are shipped along with the display. If any item is missing, please contact your dealer. The color and shape of the accessories may vary with the products.

• DW551DR4-1 Professional LCD.
• Remote Control x 1 pc.
• Batteries (1.5V / AAA) x2 pcs.
• Power cable x1 pc.
• Quick Start Guide x1 pc.
• ESK302 x2 pcs.

Attention: Please use the following table to check whether the included power cord is suitable for your region. If the power cord does not match your region, please contact your local supplier. Please use a matching AC socket in order to meet your local safety regulations.

Plug Type| North America| European Continental| Japan| Taiwan
---|---|---|---|---
Plug Shape|
Region| U.S.A. / Canada| EU (Except U.K.)| Japan| Taiwan
Voltage| 120V| 230V| 100V| 110V
NAME TYPE| NEMA 5-15| CEE 7/7| NEMA 1-15| NEMA 5-15
IEC Display Plug|
IEC Plug TYPE| IEC320 C13

Installing and Replacing Remote Control Batteries

1. Open the battery compartment cover.
2. Insert 2 new AAA batteries.
3. Close the battery compartment cover.

Warning:

• Incorrect usage of batteries may cause leakage or explosion.
• Pay attention to the polarity when installing the batteries.
• Do not mix different types of batteries or new and used batteries. Doing so may shorten the battery life or cause leakage.
• Remove or replace the batteries when they are empty in order to prevent acid from leaking in the battery compartment.
• Do not touch the leaked substance from the batteries in case of battery leakage. Doing so may hurt human skin.

Note: If the remote control is not going to be used for a long time, we recommend removing the batteries from the remote control.

Installation

The LCD has been designed with two ways of installation, which are suitable for (1) Stand and (2) Ceiling Mount applications. Please note that the display must be properly installed onto the stand (DynaScan optional kit) or well- connected with the hanging kit (DynaScan optional kit), For details please refer to the display installation guide. Incorrect installation may cause injury or damage the equipment. The product warranty does not cover the damage caused by improper installation and DynaScan shall not be held responsible in such incidents. If you attempt to install the LCD on a different way, such as hanging from the ceiling with your customized hanging kit or your own platform/ enclosure; please contact DynaScan directly for more assistance. Please follow the local regulations for safe handling and display installation, this equipment is intended to be installed by qualified service personnel.

Model| Screw Location| Screw Specification| Screw Length| Number
---|---|---|---|---

DW551 DR4-1

|

A

| 31.4 1088.9
31.4 1148.9
31.4 * 1208.9| M6

| 7mm is required

| 12

B

| 31.4 * 63.9

31.4 * 123.9

31.4 * 183.9

1.  Two mounting holes can be found on the top and bottom sides of the display (Portrait mode), which are reserved for wall, ceiling, or stand mounting use.
2. When the connection kit inserts into the mounting hole, each long side of the display has six screw holes that can be used for fastening.

Orientation

• DW551DR4-1 provides 3 different screen orientations for various environmental applications. Portrait Flip, Portrait and Landscape modes can be distinguished by the corresponding position of I/O port in the figures below.

|
---|---

Installation Location

• Do not install in a location with strong vibrations or dust.
• Do not install near the building’s main electric panel.
•  Ensure the LCD is secured in such a manner that it cannot be easily removed by the general public.
• Leave clearance around the outer edge of the LCD from other objects to ensure proper ventilation.

Maintenance

• Inspect the fasteners regularly for signs of loosening or deformation. Please perform appropriate corrective measures when a problem is identified. Neglecting the problem may worsen the situation.
•  Increase the inspection frequency on areas where previous maintenance had occurred to ensure the problems do not occur again.

Connecting to a Power Source
Using the power cable provided, plug it in the power inlet which is shown in the diagram below.
Connect the power cable to a 100-240 volt, 50 / 60Hz AC power outlet.
Insert the plug completely into the socket. A loose power connection may cause damage to the display and/or lead to a fire hazard.

Connecting an External Video Source
Turn OFF the power of both LCD and external video devices. Using the DP cable (or HDMI cable, DVI cable), insert one end into the DP-IN (or HDMI-IN, DVI-IN) which is shown in the diagram below. Connect the other end of the DP cable (or HDMI cable, DVI cable) to the DP output (or HDMI output, DVI output) of the video source. Refer to your video device’s manual for additional information. Input / Output Terminals
A. AC (IN): Connect the supplied power cord to the wall outlet.
B. Power Switch: Press to switch the main power on/off.
C. Audio (OUT): Connect the audio signal output from the Audio IN jack to an external AV device.
D. RJ-45 1 (IN): RJ45 network input connection.
E. HDMI 1 (IN): Connect the HDMI output of a PC or an AV device via an HDMI cable.
F. RS-232 (IN): RS232C network input connection for remote control from PC.
G. USB 2.0 port 1: Support for USB flash drive storage, mouse, and keyboard.
H. Extension Connector: Extension Connector for optional IR Extension sensor kit (ESK302).
I. Thermal: Extension Connector for optional Extension thermal kit (ETK203).
*USB 2.0 port: A standardized port to connect a variety of devices like mouse, keyboard,

Operating Instructions

Powering On/Off the Display
To turn on/off the display. Press the power switch on as shown in the diagram below.![DynaScan DW551DR4-1 55 Inch Dual Side Digital Signage Display

• fig 8](https://manuals.plus/wp-content/uploads/2022/08/DynaScan- DW551DR4-1-55-Inch-Dual-Side-Digital-Signage-Display-fig-8.png)

Using the Remote Control
Connection using an External Sensor Kit (ESK302) Connect the ESK302 cable to the mini USB port, and aim the remote at the IR receiver as shown below.

Sensor Kit
The operating range of the remote control is 2.5 meters (8 feet). NOTE: Ambient light may affect the performance of the remote control. Avoid fluorescent or neon lights in the vicinity.

*Color and shape may vary by model.

ITEM

| DESCRIPTION
---|---
❶| POWER| Power On / Off
❷| MENU| OSD On / Off
❸| UP| Move the cursor up or change the setting of the selected item.
❹| LEFT| Exit the current selection.
❺| RIGHT| Select the highlighted item.
❻| DOWN| Move the cursor down or change the setting of selected item.
❼| OK| Enter (for DSM365 only)
❽| BACK| Return to the last page. (for DSM365 only)

Navigating the On Screen Display (OSD) Menu
Press the MENU button on the remote control to show the OSD. Use the navigation arrows to select and adjust the menu items.
*The change of each setting can only enable when you press “LEFT” (refer to p.18) to back to the last menu layer.

1. Input Source

Input Source

| Main| HDMI| Set the Main input to display.
Failover 1| SDM| Set the Failover 1 input to display.
Failover 2| DSM365| Set the Failover 2 input to display.
Command Detection| Off| Only effective in Main input source. If the display didn’t get both of commend and the input signal, it will change to Failover1 input.

2. Picture

User1, D93, D65 and D55).
| | | 8:00 am” and “Low-Level Time = 6:00 pm”, the light sensor will detect environment brightness, and then the display will adjust the

value of High Level during 8:00 am and 6:00 pm.

---|---|---|---
High Level| 100| Adjusts the highest brightness level. Range 0 – 100.
Low Level| 5| Adjusts the lowest brightness level. Range 0 – 100.
High-Level Time| 08:00| Set high-level time.
Low-Level Time| 18:00| Set low-level time.

3. Brightness

Backlight

| ****

Auto Brightness

| ****

Off

| A.  If the AUTO BRIGHTNESS is “Off”, the screen brightness will remain at the HIGH-LEVEL brightness value.
B.   If the AUTO BRIGHTNESS is “Auto”, the brightness of the display will be adjusted according to the ambient light. When ambient light is bright, the screen will adjust to the High-Level brightness value set; when ambient light is dark, the screen will adjust to the Low-Level brightness value set.C.  When the Timer (“High-Level Time” & “Low-Level Time”) mode is set, the display will automatically switch the brightness according to the time set. D. When setting “Mix” mode, Timer and light sensor will work at this mode. For example, setting “High-Level Time =
| | | 8:00 am” and “Low-Level Time = 6:00 pm”, the light sensor will detect environment brightness and then the display will adjust the value of High Level during 8:00 am and 6:00 pm.
---|---|---|---
High Level| 100| Adjusts the highest brightness level. Range 0 – 100.
Low Level| 5| Adjusts the lowest brightness level. Range 0 – 100.
High-Level Time| 08:00| Set high-level time.
Low-Level Time| 18:00| Set low-level time.

4. Time

continue to function when the power is turned off.
Day of Week| | Set the day of the week. (Monday to Sunday)
Power Control Timer| Off| Automatic power on/off schedule function.
Power On Time| 08:00| Set turn-on time.
Power Off Time| 18:00| Set turn-off time.

**5. Advance![DynaScan DW551DR4-1 55 Inch Dual Side Digital Signage Display

• fig 16](https://manuals.plus/wp-content/uploads/2022/08/DynaScan- DW551DR4-1-55-Inch-Dual-Side-Digital-Signage-Display-fig-16.png)**

Advance

| Display Mode| Auto| Change the Menu orientation.    The Menu can be displayed in either LANDSCAPE, PORTRAIT or PORTRAIT FLIP mode.
Screen Protection| Off| Turn on / off image burn-in protection. Set image burn-in protection interval. Range 0 – 100 minutes.
IR Control| On| Enable/disable the remote control for Menu.  Note : When disabled, the remote control function can be enabled again from the control panel on the display or through the DynaScan “Display Manager” application.
Power Off Mode| Standby| Standby: Background processes are still running, and remote control in normal operation. Sleep: When placed in sleep mode, background processes and remote control are not running.The display is at a minimum powerstate which helps conserve power when the device is not in use. IR/ Keypad working normally. Only [Keypad] on the display or [Power Button] on the remote control can wake up the display.
Volume| 100| Set volume. Range 100 – 0.
AC Back Status| Power On| Choose to use the AC back status function.  Power On : Display booting up when the power back after an outage.  Standby : Display keeps soft-off status when the power back after an outage.  Memory : Display will back to the last state when the power back after an outage.
Reset Default Setting| Off| Restore all settings to default.  Note : It does not modify CURRENT DATE, CURRENT TIME, DATE OF WEEK, TIME ZONE, POWER ON TIME and POWER OFF TIME.
| OSD Password| Off| Turn On:
---|---|---|---
Protection| | Create Password > Confirm Password >
| | Password Protection On
| | Turn Off:
| | Enter Password > Password Protection Off
Export & Import| | Export or Import OSD setting
Settings|
Reset OSD| hide| Enter Password > Enter New Password >
Password| | Confirm New Password > Success
| OSD Password Protection| Off| Turn On: Create Password > Confirm Password > Password Protection On Turn Off: Enter Password > Password Protection Off
---|---|---|---
Export & Import Settings| | Export or Import OSD setting
Reset OSD Password| hide

| Enter Password > Enter New Password > Confirm New Password > Success

6. Information 1

Information 1

| Model| DW551DR4-1| The display’s model.
SN| | The display’s serial number.
Resolution| | Input resolution
MCB Version| | The MCB version.
FW Version| | The F/W version.
Fan Status| | Good: Fan under normal working conditions NG: A malfunction of the fan system.
Thermal Kit Temp.| | The Extension Thermal Kit (ETK203) is for ambient temperature monitoring.

Some functions may not be available for all models.

Specifications

PANEL

| LCD Panel Size| 54.64 inches
Native Resolution| 1920 x 1080
Brightness| 1000 cd/m² (Typ.) / 3000 cd/m² (Typ.)
Contrast Ratio| 3,000:1
Response Time| 8 ms (Typ.)
Viewing Angle| 178°/ 178°
Life Time| 100,000 hrs (Typ.)
Panel Surface| AR 1.5%, 2H

POWER

| Power Supply| Internal
Rated Voltage| 100 – 240V, 50 / 60Hz
Power On Mode| 380W
Power Saving Mode| < 1W

MECHANICAL SPECS

| Bezel Width (T/B/L/R)| 29.5/29.5/29.5/29.5 mm
Cabinet Color| Black
Monitor Dimension (LxHxD)| 1272.8 x 743.3 x 62.7 mm
Monitor Weight| 43 kg
Orientation| Landscape / Portrait
USER INTERFACE| OSD Language| English

ENVIRONMENT

| Operation Temperature| 0°C ~ 45°C
Storage Temperature| -20°C ~ 60°C
Humidity| 10%~80% RH Non-Condensing

I/O Ports

| HDMI| IN 2
RS-232| IN 1
Audio| OUT 1
USB port| IN 2
RJ-45| IN 1
Extension Connector (Mini USB)| IN 1 (ESK only)
External temp. sensor| IN *1 (ETK only)
Fuse| | 5A

Design and specifications are subject to change without notice.

Input Mode

Active Resolution| ****

Refresh Rate

---|---
H Pixels| V Lines
640| 480| 60 Hz
720| 480| 60 Hz
800| 600| 60 Hz
960| 600| 60 Hz
1024| 768| 60 Hz
1280| 720| 60 Hz
1280| 768| 60 Hz
1280| 960| 60 Hz
1280| 1024| 60 Hz
1366| 768| 60 Hz
1400| 1050| 60 Hz
1440| 900| 60 Hz
1600| 1200| 60 Hz
1680| 1050| 60 Hz
1920| 720| 60 Hz
1920| 1080| 60 Hz

Pin Assignments

RS-232 Input

Troubleshooting

No image is displayed.

| Check whether the cable is completely plugged in.
Check whether the main switch is in the ON position, and the power cord is completely plugged in.
Check whether the image source’s resolution is set as the supported format (refer to section “Input Mode”, p.26). Check whether the cable is damaged or bent excessively.
Nothing happens when switching the main switch on.|  Unplug the power cord from the socket and plug it in again after a few seconds to reset the Signage.
Note: Unplugging the power cord will not change the settings.
Image is unstable.| Check whether the cable is completely plugged in.
The remote control does not work.| Check whether there are batteries in the remote control. Check the batteries for freshness, polarity, etc.
Check whether the remote is in the operation range. Bright light may interfere with the remote control.  Please avoid using the remote control near special fluorescent lights or neon lights.
Auto on/off does not work or does not function properly.| Check whether the TIMER setting in the menu is set to “OFF”.
Check whether the “Power On Time” and “Power Off Time” settings are set correctly.
Cannot control the display remotely via RS-232.| Check whether the RS-232 cable is connected properly.

If you are still having trouble with your DynaScan DS² Professional LCD, contact your dealer or DynaScan directly for more assistance.

About DSM365

DSM365 is an internal operating system as Android, which can install applications via USB flash drive storage, SD card or the Internet.
How to Switch to DSM365

• Press the MENU button on either the rear panel control or remote control to show the OSD.
• Use the navigation arrows to select and adjust the Input Source. [Input Source → Main → DSM365]

|
---|---
ITEM| DESCRIPTION
---|---
❶| APPS| Show the Installed APPS.

www.dynascandisplay.com  
Copyright © DynaScan Technology, Inc. All Rights Reserved.
DW551DR4-1

Documents / Resources

| DynaScan DW551DR4-1 55 Inch Dual Side Digital Signage Display [pdf] User Manual
FBP206, 2AKWYFBP206, DW551DR4-1, 55 Inch Dual Side Digital Signage Display, DW551DR4-1 55 Inch Dual Side Digital Signage Display, Digital Signage Display
---|---

References

• DynaScan – Indoor and Outdoor High Brightness LCDs

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>