ALOGIC CH2 Dual 4K Universal Compact Docking Station User Guide

Dual 4K Universal Compact Docking Station – CH2
HDMI EDITION
Qujick start Guide
 

Package Contents

1x USB-C 3.2 Gen 2 (10G}
1x USB-A 3.2 Gen 2 (106,8C 1.2 and Apple
Charging Support)
1x Fuil Size SD Card Stot (SD 4.0, UHS-II}
1x RJ45 Ethernet 1Gbps
 input| 1x Integrated USB-C cable (adapter included for
USB-A computers)
1x USB-C power input; supports USB Power Delivery
(USB PD) power sources up to 10OW
Power| Dock can be powered from the host computer or by connecting USB-C Power Delivery (USB PD) power adapter
(not included). The dock can accept up to 100W of power from a suitable USB PO power adapter to power the dock
and charge the computer.USB-C ports on the dock are not available for use when no power adapter is connected to the dock due to power
constraints.
Max Resolution| Up to 2 x 4K UHD (2x 3840×2160 60Hz maximum)
Audio Support| Supports HDMI audio output
Devicer Compatibility| Windows, MacOS, ChromeOS Computers
Compliance| FCC,CE
Warranty| 2 Year

Warning

• This device is designed for indoors use only.
• Do not deliberately damage the device or expose it to damp, direct sunlight, or high temperature conditions.
• Disassembling or failing to properly use and care for your device will void the warranty on the product.
• ALOGIC bears no responsibility for damage to the device or incidental damages arising from improper use or lack of care and is not liable for repair/replacement of the device or other damages in these circumstances.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules, Operation is subject to the fallowing two conditions

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Declaraci6n de Cumplimiento FCC
Responsible Party – U.S. Contact InformationA
LOGIC USA LLC
3730 Parish Ave
Fremont CA 94536 USA
EU Declaration of Conformity
Hereby, ALOGIC Corporation declares that this product is in compliance with Directive 2014/S3/EU. The full text of the EU declaration of conformity is available at the follawing
internet address by clicking on the Compliance Documentation link: www.alogic.co
Congratulations on purchasing this quality ALOGIC product.
The ALOGIC DUCH2 docking station allows you to connect two external monitors, USB devices and wired network while charging your laptop over a single cable.

Instructions

(Refer to the images on the previous pages)
Installing the Drivers
The dock uses DisplayLink technology to provide universal support for a wide range of computers and operating systems. The latest DisplayLink software should be installed following these steps:

• Download the DisplayLink driver for your operating system from www.displaylink.com/dovmloads
• Run the installer once downloaded and follow the prompts
• Restart your machine

Connecting a Power Adapter (Optional)
The dock can operate using power from the computer USB port that it is connected to or from an external USE Power Delivery (PD) power adapter (not included). When a USB PD power adapter is connected to the USB-C PD input the dock will accept up to 100W of power; securing 22W to power the dock and making any remaining power available to charge the computer.
The USB PD power adapter chosen for use with the dock should be rated at least as high as the Wattage of the laptop’s original charger plus 22W. Using a 100W PO power adapter with the dock is recommended and will provide adequate power to charge most laptops.

Note
that the computer must support USB PD charging for passthrough charging to work and USB PD charging will only work when the dock is connected to a USB-C port on the computer. USB PD charging does not work with USB-A ports {such as when the USB-A adapter is used with the dock).
Some high performance laptops require more power than the 78W maximum that this dock can provide; the original laptop charger for these computers should be connected directly to the laptop. There is no risk of damage to the laptop if separate USB PD power adapters are connected to the dock and the computer at the same time.

Connecting the Dock to the Laptop
Connect the USB cable attached to the dock to your computer. It is recommended that the dock be connected to a USB-C port if the computer has one however a USB-A adapter is provided to  connect the dock to older computers that do not have USB-C ports
. The dock will be detected and configured by your computer automaticaily when connected. This process will take a few seconds the first time you plug the device into your laptop. You may receive a notification that it has been installed and is ready for use.
Not every USB-C port on notebook computers supports charging. If your computer doesn’t start charging when a power supply is connected to the device and the device is connected to your computer, try a different USB-C port on your machine or consult the computer’s manual to determine which ports accept power from USB PD power sources.

Connecting Devices to the Dock
Once the device has been recognised and set up by your computer It Is ready for use and you can connect other devices as desired. Connect externa! devices such as
monitors, USB devices, and an Ethernet network cable to the dock, as necessary, Refer to Page 5 of these instructions for an outline of the available ports and their functions,
USB ports on computers provide limited power. When the dock is operating without an external power adapter connected the USB-C port on the front of the
dock is disabled due to power constraints.

Resolution Support Table
Port Maximum Resolution This dock provides universal support for the following maximum resolutions on all computers

Troubleshooting

• Check that the HDMI cable is connected securely between the monitor and dock and the dock is securely connected to the compute.
• Check that the external monitor is turned on and set to the correct input
• Ensure latest Displayt Link drivers have been installed from www.displaylink.com/downloads
• Check that your computer Is detecting the external display and is set to show video on It
• ifthe computer doesn’t detect the external monitor or output video after checking the above, restart your computer and attempt again

Video drops out intermittently|

• Check that the HDMI cable is connected securely between the display and device
• Check that the device is securely connected to the computer
• Cheek that the HDMI cable being used to connect to the display is of good quality and isn’t damaged

Computer doesn’t start charging when the device is connected|

• Ensure that the dock is connected to a USB-C port on the computer — USB-A ports do not support USB PD charging
• Ensure that the power supply is connected at the wall and turned on, and the USB-C cable supplying power is securely connected to the dock
• Verify that the USB-C port on the computer supports charging from a USB PD power source

ALOGIC recommend the use of ALOGIC cables to ensure reliable, trouble free operation for your computer and peripherals.

Designed in Australia. Manufactured in Thailand

Documents / Resources

| ALOGIC CH2 Dual 4K Universal Compact Docking Station [pdf] User Guide
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