poly 3725 Eagle Eye Director User Manual

Eagle Eye Director
User Manual

What’s New

The EagleEye Director II camera version 2.2.0 provides the following new feature:
Tracking Presets – You can create and save presets for the different tracking modes. Presets can be saved for speaker tracking, group tracking, and no tracking. Each preset allows you to save camera positions that the camera uses when it frames speakers and groups.
➢ Frame Speaker Presets – Saves presets for speaker tracking. The camera frames the speaker inside the predefined camera views.
➢ Frame Group Presets – Saves presets for group tracking. The camera frames the group inside the predefined camera views.
➢ Tracking Off Preset – Saves a single camera preset for when tracking is disabled.
Security Updates
For information about known and resolved security vulnerabilities, refer to the Polycom Security Center.
Install
For installation information, refer to Polycom EagleEye Director II Administrator Guide.
Software Updates
Software update scenarios can involve two cascaded EagleEye Director II cameras, a primary camera, and a secondary camera, that have different software version numbers. The following table lists the resulting software versions of the cameras after a software update.

camera without the primary camera
2.1.0 + 1| 2.1.0| 2.1.0 – 1| Primary and secondary cameras are 2.1.0 + 1

Hardware and Software Requirements

To use an EagleEye Director II as a USB camera for a computer, and to use Microsoft Surface Hub for Skype for Business and for Microsoft Lync, the following minimum requirements must be met.

Director II App and for the camera web interface.
Windows 8 (32-bit or 64-bit)
Windows 7 (32-bit or 64-bit)
Desktop Client| Office 365
Microsoft Skype for Business 2016/2015
Microsoft Lync 2013 (required for 1080p)
Processor| Quad-core, 2.0 GHz or higher
For Office 365, Lync 2013, and Lync 2010 client requirements, refer to the Microsoft TechNet site.

Release Notes

reduced performance with this port)
USB Driver| Use Windows Update to ensure that you installed the latest USB driver on your computer. The
following Microsoft operating systems are supported.
• Windows 8 or later
• Windows 7

Version History

The following table lists the release history of the Polycom EagleEye Director II camera.
Version History

the following features:
• EagleEye Director II App
• Web Interface
• Cascading for two cameras
• Group Series, Bring Your Own Device, and Automatic connection
modes
• Configurable position of the PIP window

Resolved Issues
The following table lists resolved issues in this release of the Polycom EagleEye Director II camera.

Director II application after the setting is changed with the remote or on the web interface.
Configuration| EN-124147| Polycom EagleEye Director II doesn’t support personal authentication.
Interoperability| EN-122001| Video stops when connected to Logitech Flex.
Peripherals| EN-101725| Polycom Trio 8800 displays EagleEye Director II when connected.
Peripherals| EN-115198| Unable to disable Bluetooth using the web interface.
Video| EN-98256| Video stops working during a call when using Windows 10 version 10.0.16299.
Video| EN-97647| Lip sync happens when cascading two EagleEye Director II cameras through USB (Bring Your Own Camera mode) in Skype for Business calls.

Interoperability

The EagleEye Director II camera interoperates with a variety of software and hardware.
Camera Software Packaged with RealPresence Group Series System Software
The EagleEye Director II camera is interoperable with RealPresence Group Series 300, RealPresence Group Series 310, RealPresence Group Series 500, and RealPresence group series 700 systems. EagleEye Director II software builds are bundled with the RealPresence Group Series software version packages as follows. Note that RealPresence Group Series system versions prior to 6.1.0 support the camera 1. x.x versions only and do not support 2. x.x versions.
Software Packages

EagleEye Director II Software Build| RealPresence Group Series Version
---|---
2.1.0.5| 6.2.0.2
1.1.0.29| 6.1.7
1.1.0.29| 6.1.6.1
1.1.0.23| 6.1.5
1.1.0.23| 6.1.4
1.1.0.18| 6.1.3
1.1.0.18| 6.1.2
1.0.0.22| 6.1.1
1.0.0.16| 6.1.0

Interoperable Product Versions
The EagleEye Director II camera interoperates with the following products and versions.
Product Interoperability

Windows: 4.1.25831
Desktop Client with Microsoft ® Skype for Business and Microsoft  Lync| Office 365
Microsoft Skype for Business 2016/2015
Microsoft Lync 2013 (required for 1080p)
Microsoft ® Surface Hub ® with Polycom  Trio TM (USB mode)| system version: 10.0.15063.1058
Application version: 1.4.7.0

Supported Cameras and Accessories

• EagleEye IV Digital Extender
• Digital Breakout Adapter
• EagleEye IV wide-angle lens
• EagleEye IV 12x cameras
• Privacy cover (used in environments that require enhanced security)
• Iron Ranger 2304 USB 2.0
• Icron Ranger 2311 Icron USB 2.0

For information on setting up these cameras and accessories, refer to the following documents: Polycom EagleEye IV Wide Angle Lens, Setting Up the Polycom EagleEye IV Cameras, Setting Up the Polycom EagleEye IV Camera Privacy Cover, and Setting Up the Polycom EagleEye Digital Extender. For more information on the EagleEye Digital Extender and Digital Breakout Adapter accessories, refer RealPresence Group Series Integrator Reference Guide at Polycom Support.

Limitations

To pair with a Polycom Trio system, the EagleEye Director II camera must be on the same sub otherwise, the system cannot detect the camera.

Get Help
For more information about installing, configuring, and administering Polycom products, refer to Polycom Support.
For information about Polycom partner solutions, see Polycom Global Strategic Partner Solutions.
Copyright and Trademark Information
Copyright 2019, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
6001 America Center Drive
San Jose, CA 95002
USA
Trademarks
Polycom the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.
All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.
Disclaimer
While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy.  Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.
Limitation of Liability
Polycom and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided as is” without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages.
End User License Agreement
BY USING THIS PRODUCT, YOU ARE AGREEING TO THE TERMS OF THE END USER LICENSE AGREEMENT (EULA) AT: http://documents.polycom.com/indexes/licenses. IF YOU DO NOT AGREE TO THE TERMS OF THE EULA, DO NOT USE THE PRODUCT, AND YOU MAY RETURN IT IN THE ORIGINAL PACKAGING TO THE SELLER FROM WHOM YOU PURCHASED THE PRODUCT.
Patent Information
The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.
Open Source Software Used in this Product
This product may contain open-source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source
software code used in this product, contact Polycom by email at OpenSourceVideo@polycom.com.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocumentationFeedback@polycom.com.
Polycom Support
Visit Polycom Support for End User License Agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

References

• documents.polycom.com/indexes/licenses
• support.polycom.com/PolycomService/home/home.htm
• support.polycom.com/PolycomService/support/us/support/documentation/security_center.html
• support.polycom.com/PolycomService/support/us/support/strategic_partner_solutions/index.html
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