poly V52 Studio Premium USB Video Bar User Guide

poly V52 Studio Premium USB Video Bar

Product Information

Specifications

• Product Name: Poly Studio V52
• Manufacturer: HP
• Data Privacy: Complies with applicable data privacy and protection laws
• Open Source Software: Contains open source software

Product Usage Instructions

Before You Begin
This Privacy Guide provides information on implementing Privacy by Design for Poly Studio V52. It includes details on configurable privacy options and how personal data is processed.

Related Poly and Partner Resources
Poly is now part of HP. Information about Poly products is transitioning to the HP Support site. Visit the HP Support site for product information.

Purposes of Processing Personal Data

Category: Device Administration

How Administrators Are Informed of Any Security Anomalies
(Including Data Breaches)

Security Anomaly Type: System crash

Where to Check:

• Device LEDs indicate reboot process.
• Error appears in the system log file.

Recommended Frequency to Check: Check log file just after reboot.

If the device is configured to send data to Lens Cloud Provisioning or Poly Clariti Manager, refer to the respective documentation for identifying security anomalies.

Frequently Asked Questions (FAQ)

• Q: How long will HP provide open source software for the Poly Studio V52?
  A: HP will provide open source software up to three (3) years after the distribution date of the product or software.

• Q: Where can I find more information on the Privacy Policy for HP products?
  A: Please refer to the HP Privacy Statement for detailed information on the privacy policy.

SUMMARY
This guide provides users and administrators with information about how the named product collects, shares, and uses data.

Legal information

• Copyright and license
  © 2024, HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set
  forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

• Trademark credits
  All third-party trademarks are the property of their respective owners.

• Privacy policy
  HP complies with applicable data privacy and protection laws and regulations. HP products and services process customer data in a manner consistent with the HP Privacy Policy. Please refer to HP Privacy Statement.

• Open source software used in this product
  This product contains open source software. You may receive the open source software from HP up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to HP of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact HP by email at ipgoopensourceinfo@hp.com .

Before You Begin

• This Privacy Guide provides information regarding the implementation of Privacy by Design for Poly Studio V52.
• This guide contains details about configurable privacy options and how personal data is processed.

Related Poly and Partner Resources

• Poly is now a part of HP. The joining of Poly and HP paves the way for us to create the hybrid work experiences of the future. Information about Poly products is now transitioning from the Poly Support site to the HP Support site.
• Visit the following sites for information related to this product.
• HP Support is the entry point to online product, service, and solution support information. Find product-specific information such as Troubleshooting information, Setup & User Guides, Product Specifications, Warranty & Repair information, support videos, and knowledge base articles on the product page. You can also download software for desktop and mobile platforms from Software & Drivers and access additional services from the Account & Registration page.
• The Poly Documentation Library provides support documentation for active products, services, and solutions. The documentation displays in responsive HTML5 format so that you can easily access and view installation, configuration, or administration content from any online device.
• The HP Community provides additional tips and solutions from other HP product users.
• The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified communications providers deliver high-value business solutions that meet critical customer needs, making it easy for you to communicate face-to-face using the applications and devices you use every day.
• Poly Services help your business succeed and get the most out of your investment through the benefits of collaboration. Enhance collaboration for your employees by accessing Poly service solutions, including Support Services, Managed Services, Professional Services, and Training Services.
• With Poly+ you get exclusive premium features, insights and management tools necessary to keep employee devices up, running, and ready for action.
• Poly Lens enables better collaboration for every user in every workspace. It is designed to spotlight the health and efficiency of your spaces and devices by providing actionable insights and simplifying device management. You can also download current software for your products directly from the Poly Lens portal.

Purposes of Processing Personal Data

• Device name
• Device IP address
• Device MAC address
• Device Serial number

|

• Configure device access
• Troubleshooting device issues
• View device information

|

• Poly Lens Cloud provisioning (if configured)
• Poly Clariti Manager (if configured)

How Administrators Are Informed of Any Security Anomalies (Including Data

Breaches)

• If the device is configured to send data to Lens Cloud Provisioning, refer to the Lens Documentation for information on how to identify security anomalies.
• If the device is configured to send data to Poly Clariti Manager, see the Poly Clariti Manager Privacy Guide for information on how to identify security anomalies.

Privacy-Related Options

Retrieve Log Files
You can use the web interface to download log files to a location on your computer Wake the system before retrieving log files.
NOTE: The date and time of the system log entries for Poly Studio V52 devices are shown in GMT.

1. Access the web interface by opening a web browser and entering the IP address of the Poly Studio V52 system using the format https://IPaddress (for example, https://10.11.12.13), and go to Diagnostics > Logs.
2. Select Download system logs. A dialog window opens for you to specify how you want to open or save the .tgz file.

Register the System with the Poly Lens Provisioning Service
Provision your system with Poly Lens to easily configure and manage your systems.
For information on how to provision your system with Poly Lens, see the Poly Lens Help Documentation.

1. In the system web interface, go to Servers > Provisioning Server.
2. Select Enable Provisioning.
3. In the Authentication Type field, select Basic.
4. Optional: If your system didn’t detect a provisioning server, complete the following fields (contact your network administrator for help):
   Setting| Description
   ---|---
   Server Address| Address of the system running the provisioning service.
   User Name| User ID for registering with the provisioning service.
   Password| Password for registering with the provisioning service.
5. Select Save.
6. Verify that Registration Status changes from Pending to Registered. It might take a minute or two for the status to change.

De-register the System from the Poly Lens Provisioning Service
Delete your device from the Poly Lens inventory to de-register it. . For more information see the Poly Lens Help Documentation.

Factory Restore the Studio V52

• A factory restore reset the system to its factory settings.
• The system doesn’t save the following data with a factory restore:
  • Current software version
  • Logs
  • User-installed PKI certificates

1. Disconnect the power supply to turn off the system.
2. On the side of the system, insert a straightened paper clip through the factory restore pinhole.
3. While pressing the factory restore pinhole button, connect the power adapter to power on the system.
4. Continue pressing the factory pinhole reset button until the Studio V52 LED flashes.

How Data Subject Rights Are Supported

The following information shows how data subject rights are supported.
If the device is configured to send data to Poly Lens Cloud provisioning or Poly Clariti Manager, refer to the corresponding documentation for information on how to support these rights.

Right to Access

• A data subject has the right to view and/or obtain a copy of all of their own personal data.
• For details about how to access personal data sent to Poly Clariti Manager, see the User Data Collection section of the Poly Clariti Manager Administrator Guide.
• Personal data about specific participants in conferences can be viewed or downloaded via the CDR.
• To see details of the usage data sent to Poly, see the Security and Privacy White Paper for Poly Studio V52.

Right to Be Informed

• What personal data is collected?
  See Purposes of Processing Personal Data on page 2.

• How is personal data used?
  See Purposes of Processing Personal Data on page 2.

• How long is personal data kept?
  All data saved to the system is retained until manually deleted by the administrator.

• Is personal data shared with any third parties and if so, who?
  If personal data is made available when working with Poly support, this data may be shared with Poly’s engineering team (which may include third parties and contractors).

• How can a data subject be notified of a data breach?
  Data Subjects have a right to be notified when their data has been processed without authorization. Please contact your system administrator for the most appropriate method to receive this information.

Right to Erasure

• Any customer personal data made available when working with Poly support will be erased by requesting erasure through your Poly support representative.
• For details on how to erase customer personal data from the system, see How Personal Data Is Deleted on page 8.

Right to Data Portability
A data subject has the right to receive a copy of all personal data in a commonly-used, machine-readable format. Log and audit files can be downloaded in plain text format.

Right to Rectification

• A data subject has the right to make corrections to inaccurate or incomplete personal data.
• Personal data specific to device configuration can be edited or updated by the device administrator.
• Poly does not manipulate data made available during the support process, so any rectification of inaccuracies of personal data must be performed by the customer directly.

Right to Object to Processing
Not applicable.

Right to Restrict Processing
Not applicable.

How Personal Data Is Deleted

device by performing a factory reset.
If the device is configured to send data to Poly Lens Cloud provisioning or Poly Clariti Manager, refer to the corresponding Privacy section in the Admin documentation for steps to delete.| Simple delete.

Getting help

• Poly is now a part of HP. The joining of Poly and HP paves the way for us to create the hybrid work experiences of the future. Information about Poly products has transitioned from the Poly Support site to the HP Support site.
• The Poly Documentation Library is continuing to host the installation, configuration/administration, and user guides for Poly products in HTML and PDF format. In addition, the Poly Documentation Library provides Poly customers with information about the transition of Poly content from Poly Support to HP Support.
• The HP Community provides additional tips and solutions from other HP product users.

HP Inc. addresses

• HP US
  • HP Inc.
  • 1501 Page Mill Road
  • Palo Alto 94304, U.S.A.
  • 650-857-1501
• HP Germany
  • HP Deutschland GmbH
  • HP HQ-TRE
  • 71025 Boeblingen, Germany
• HP UK
  • HP Inc UK Ltd
  • Regulatory Enquiries, Earley West 300 Thames Valley Park Drive Reading, RG6 1PT
  • United Kingdom

Document information

• Model ID: Poly Studio V52 (models: P033, P033NR)
• Document part number: P01292-001
• Last update: April 2024
• Email us at documentation.feedback@hp.com with queries or suggestions related to this document.

References

• Poly Documentation Library
• Poly Documentation Library
• Poly Documentation Library
• Home - HP Support Community
• Poly Lens Help
• support.hp.com/us-en/poly
• Online privacy statement | HP® Official Site
• Poly Conferencing Solutions by Industry | HP® Official Site
• Poly | Headset & Video Software & Services | HP® Official Site
• Poly Lens Device Management | HP® Official Site
• Poly | Headset & Video Software & Services | HP® Official Site

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