oticon Opn STM Empower Your Patients Support Your Success User Guide

June 4, 2024
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oticon Opn STM Empower Your Patients Support Your Success

Product Information

Specifications

  • Combines features of Oticon ON and Oticon RemoteCare apps
  • Enhanced functionality based on user and professional input
  • Improves user experience and aids in the acceptance
  • Compatible with Apple devices and Android devices
  • Includes features for noise reduction and speech clarity
  • Personalization options for user control
  • HearingFitnessTM feature for new patient adjustment
  • Integrated RemoteCare for remote fine-tuning

Product Usage Instructions

  • To begin using Oticon Companion, download the app from the App Store (for Apple devices) or Google Play Store (for Android devices).
  • Follow the on-screen instructions in the app to pair your hearing aids with your smartphone or tablet.
  • Explore the various personalization options in the app to adjust settings for speech clarity, comfort in noise, and overall user experience.
  • Utilize the HearingFitnessTM feature to help you through the adjustment period by encouraging regular usage and optimizing fittings.

Additional Features

  • Explore all the features available in the app, including intuitive controls, noise reduction, and support for patient satisfaction.

Support

  • If you need assistance or have questions, use the in-app help and support section for guidance.

FAQ

  • Q: Which devices are compatible with the Oticon Companion?
  • A: Oticon Companion is compatible with Apple devices (iPhone, iPad, iPod touch) and Android devices.
  • Q: How can I access the HearingFitnessTM feature?
  • A: The HearingFitnessTM feature can be accessed through the app to assist new patients in their adjustment period.
  • Q: Is RemoteCare available for all Oticon hearing aids?
  • A: RemoteCare is available for Oticon Real Instruments on firmware 1.1.0 or later.

Empower your patients

Support your success
Oticon Companion combines the best of the Oticon ON and Oticon RemoteCare apps, plus new features and functionality based on input from users and hearing care professionals. It’s an all-in-one solution that improves the user experience, helps ease acceptance, and inspires your patients to get the most out of their hearing aid experience.

  • Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
  • Android, Google Play, and the Google Play logo are trademarks of Google LLC.

More intuitive, discreet control

What’s in it for your patients

  • New interface with improved usability on iPhone®, Android™ and Apple Watch®*
  • Intuitive hearing aid control

What’s in it for you

  • Reducing stigma and easing acceptance
  • More opportunities for patient satisfaction

Greater support in noise

What’s in it for your patients

  • Toggle on SpeechBooster** to enhance speech and reduce background noise

What’s in it for you

  • Giving your patients more options for speech clarity and comfort in noise

More personalization options

What’s in it for your patients:

  • Remember volume control***
  • New Sound equalizer to easily fine-tune microphone sound***
  • New Streaming equalizer interface

What’s in it for you

  • Set programs for your patients based on lifestyle and usage
  • Helping your patients feel more in control

Simple in-app help and support

What’s in it for your patients

  • Step-by-step proactive troubleshooting proposals
  • News and notifications
  • Automatic firmware updates keep things running smoothly
  • Battery time remaining† as well as percentage
  • “Find my hearing aids”

What’s in it for you

  • Saves you time with fewer return visits for small fixes
  • Reduces usage downtime

Updated HearingFitness™ feature***

What’s in it for your patients

  • Intuitive goal-setting tool helps new patients through their adjustment period by encouraging usage

What’s in it for you

  • Streamline appointments
  • Wear-time data helps you to customize and optimize fittings

Integrated RemoteCare

What’s in it for your patients

  • Everything in one app
  • Follow-up appointments and fine-tuning from the comfort of their home or other real-life listening situations

What’s in it for you

  • All the benefits of telehealth that have been shown to improve patient satisfaction
  • Gain efficiency and convenience

For Apple Watch Series 4 or later running watchOS® 8 or later.

  • Only available for Oticon Real™, Oticon More™, Oticon Own™ with 2.4GHz, Oticon Play PX, Oticon Opn S™, Oticon Opn Play™, Oticon Xceed, Oticon Xceed Play.
  • Only available for Oticon Real Instruments on firmware 1.1.0 or later.
  • Time remaining option is only available for rechargeable Polaris R™ and Polaris™ instruments with the latest firmware.

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