oticon RemoteCare App set up Instructions

June 5, 2024
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oticon RemoteCare App set up

First time use

The first time you use the app you must allow access to some of your phone or tablet’s features. This is required for communication with your hearing care professional.
If you have an Android device, you can get started with this procedure right away. However, if you have an Apple iOS device, you must pair the hearing aid to your phone or tablet before you launch the app (see instructions to the right).

To get started:

  1. On your device, launch the app.
  2. In the startup screen, ensure you allow access as follows:
  • a. For Android: To allow access to the device’s location, and for RemoteCare to take photos, videos, and to record, tap ALLOW every time you are prompted.
  • b. For iPhone/iPad: To allow access to the device’s camera, Bluetooth® connections and microphone, tap OK every time you are prompted.

Pair your hearing aids

The app must be connected to your hearing aids. See instructions below:

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