AIRZONE HUB-5G Support Pack Thermostats Flexa 3.0 Cloud Instruction Manual

AIRZONE HUB-5G Support Pack Thermostats Flexa 3.0 Cloud

Environmental policy

• Never dispose of this equipment with household waste. Electrical and electronic products contain substances that can be harmful to the environment if not properly handled. The crossed-out waste bin symbol indicates separate collection of electrical devices, which must be separated from other urban waste. For correct environmental management, at the end of its useful life the equipment should be taken to the collection centers provided for this purpose.
• The parts that make it up can be recycled. Therefore, please respect the regulations in force regarding environmental protection.
• If you replace the equipment, the original equipment must be returned to your dealer or deposited at a specialized collection center.
• Violations are subject to the penalties and measures stipulated in environmental protection law.

Introduction

DESCRIPTION AND CHARACTERISTICS
The Webserver HUB and/or Aidoo Pro allow a Building Management System (BMS) to control all variables of the Airzone systems. They use an open standard protocol based on ASHRAE Standard 135 and are  compatible with:

• BACnet (ANSI /ASHRAE-135)
• BACnet/IP (ISO16484-5)

The following variables can be controlled and monitored through the Webserver HUB and Aidoo:

• On/off control of each zone.
• Room temperature and humidity of each zone.
• Imposition of the set-point temperature for each zone.
• Operation mode status and control.
• Fan speed status and control.
• Presence contact and window contact status of each zone.
• Radiant stage status of each zone and air and radiant demand of the system.

BACnet protocol

BACnet is a communication protocol that defines a series of services used to connect devices in a building. A BMS (Building Management System) central control device is responsible for monitoring and controlling all installed BACnet devices, in this case the HVAC control system, using Webserver Hub or Aidoo Pro. Each device can be identified with the “Device Id” field, a whole number that can be configured through Airtools BLE or the integration itself. It includes the Who-Is, I-am, Who-Has and I-Have services, used for object and device detection. Other services such as Read-Property and Write- Property are used to read or write data. Information on the HVAC control system is modeled on different control and monitoring objects cataloged in the BACnet standard according to their application: Binary Input, Binary Output…

Airzone systems

Each system has a different object map, according to the number of zones and their configuration. The objects are classified according to the type list indicated above (Analog Input, etc.) and are numbered sequentially from number 1 so that the BMS can address the object you want to read or write. For example: Binary Input 1, Analog value 3, Binary Ouput 15…. From version 4.01, Webserver HUBs can control up to 32 different Airzone zone systems of the following types: Flexa C6/C8, Acuazone, VAF, DZK. The object numbers are sequential in Airzone BACnet integration. Therefore, when there are several systems, they are listed in order from 1 to 32 (according to the number of systems detected) and they are listed consecutively one after another with the corresponding object count at any given time.

Aidoo
Aidoo Pro has two BACnet object maps for controlling the unit:

• Airzone BACnet map (only available from version 10.03): Shares the same Airzone systems and allows basic control of the unit, taking into account which Aidoo corresponds to zone 1.
• Aidoo BACnet Map: Allows complete control of the unit as well as unit parameter information.

BACNET MS/TP

The BACnet MS/TP protocol uses RS485, a bus communications standard also known as EIA-485, as its physical medium. The BACnet MS/TP parameters offered follow the following configuration:

BACNET IP
This is a BACnet variant used for communications over UDP/IP networks, which is connected through port 47808 (0xBAC0). The port can be modified according to the needs of the system.

Connection

WEBSERVER HUB/5G
The module is DIN rail or surface mounted. The location and assembly of this module must comply with current electronic regulations.

Note : To remove the module on DIN rail, pull the tab downwards to release it.

BACnet MS/TP
Connect the BACnet MS/TP communication cable to the BACnet interface. See the BACnet MS/ TP Settings section.

BACnet IP
Connect your router to the Webserver via the Ethernet cable. Its presence will be detected automatically and the parameters will be configured to make BACnet work. See the BACnet IP Settings section.

AIDOO PRO

BACnet MS/TP
Check that only the communication cables (green-blue) are connected to each terminal on the respective buses. Fix the cables following the color code.

BACnet IP
Connect the Aidoo device to your router. Its presence will be detected automatically and the parameters will be configured to make BACnet work. See the BACnet IP Settings section.

Configuration

You can perform the setup either through your Blueface thermostat or through the Airzone Cloud application. If your thermostat is a Blueface Zero, you will need to configure it using Airzone Cloud.
Note : To determine if your thermostat is a Blueface Zero, check if the bottom menu on the main screen has three or four options.

CONFIGURATION VIA AIRZONE CLOUD
Access the Airzone Cloud app and perform the configuration by following the steps below as appropriate.

1. Log in to the Airzone Cloud app, and from the main screen, access the menu and select Airtools.

2. Start advanced configuration via Bluetooth.

3. Select your device from the list.
   Note : If your unit is not listed, confirm that the Bluetooth function on your iOS or Android device is enabled and that Aidoo is turned on and working properly.

4. Select “Integration”.
   BACnet MS/TP
   Note : Applies to Webserver HUB and Aidoo Pro.

5. Configure the integration port output.

6. Select the appropriate communication protocol:

7. BACnet MS/TP Airzone.

8. BACnet MS/TP Aidoo. In this case, set the BACnet ID.
   Note : Only available for Aidoo Pro.

BACnet IP

Note : Applies to Webserver HUB and Aidoo Pro.

• Select «BACnet IP Airzone», set the BACnet ID and, if necessary, modify the BACnet port.
  Note : For proper identification on the BACnet/IP network and the correct functioning of the device, it may be necessary to modify the device ID (default 1000). This property can only be modified through the BACnet platform.

CONFIGURATION WITH BLUEFACE
Flexa 3.0 / Innobus Pro6, Acuazone / Innobus Pro32 and 2 Pipes / 2 Wires Systems From the main screen, press the icon, select the Information parameter and press on the Webserver menu.

Keep in mind: For proper operation, Airzone systems must be powered up before the indoor unit.

Status Menu

The status menu , gives information about the MAC and PIN of the device, as well as the connection status:

Settings Menu

For the correct identification at the BACnet/IP network and the correct functioning of the Webserver HUB, it may be necessary the modification of the following configuration parameters:

• IP Address (configured by default as DHCP)
• Subnet Mask
• Gateway

Device ID
For the correct identification at the BACnet/IP network and the correct functioning of the Webserver HUB, it may be necessary the modification of the device ID (1000 by default). That property can only be modified through the BACnet platform.

VAF and ZBS Systems

From the main screen, press and hold the icon until the “Enter pattern” screen is displayed. Enter the sequence below to access the configuration menu, select the System settings and then select the BACnet setting.

Keep in mind : For proper operation, Airzone systems must be powered up before the indoor unit.

Status Menu

The status menu , gives information about the MAC and PIN of the device, as well as the connection status:

• The internet connection is correct.
• There is no internet connection, check the connection between the BACnet interface and the  router and the status of the router.

Settings Menu

For the correct identification at the BACnet/IP network and the correct functioning of the Webserver HUB, it may be necessary the modification of the following configuration parameters:

• IP Address (by default 192.168.0.100)
• Subnet Mask (by default 255.255.255.0)
• Gateway (by default 192.168.0.1)

Note : The gateway is set as DHCP by default.

Device ID and Port

For the correct identification at the BACnet/IP network and the correct functioning of the Webserver HUB, it may be necessary the modification of the following configuration parameters:

• Device ID (by default 1000).
• Port (by default 47808).

Objects

COMPATIBLE OBJECT TYPE
The control and monitoring objects of compatible Airzone and Aidoo Pro systems are mapped to the standard object types defined by BACnet.

Object type|  | Compatible with Airzone| Airzone management point| Compatible with Aidoo| Airzone Aidoo management point
---|---|---|---|---|---
Accumulator| 23|  |  |  |
Analog-Input| 0| √| Room temperature and humidity measured in the zones| √| Room temperature and humidity
Analog-Output| 1|  |  |  |
Analog-Value| 2| √| Zone set-point temperature| √| Set-point temperature
Averaging| 18|  |  |  |
Binary-Input| 3|  |  | √| Communication with IU
Binary-Output| 4| √| Alarms (window and presence contact)| √| Auxiliary heat
Binary-Value| 5| √| Radiant stage and air and radiant demands| √| Switching on and off
Calendar| 6| √| Zone on and off|  |
Command| 7|  |  |  |
Device| 8|  |  |  |
Event-Enrollment| 9| √|  |  |
File| 10|  |  |  |
Group| 11|  |  |  |
Life-Safety-Point| 21|  |  |  |
Life-Safety-Zone| 22|  |  |  |
Loop| 12|  |  |  |
Multistate-Input| 113|  |  |  |
Multistate-Output| 14| √| Operation mode (configuration)| √| Operation mode (configuration)
Multistate-Value| 19| √| Fancoil speed (configuration)| √| Fancoil speed (configuration)
Notification-Class| 15|  |  |  |
Program| 16|  |  |  |
Schedule| 17|  |  |  |
Trend-Log| 20|  |  |  |

LIST OF OBJECTS
The availability of the communication objects depends on the configuration of the Airzone system or Aidoo device, on the number of system zones and on the type of system. The availability of the Airzone system or the Aidoo Pro communication object is indicated in the “out of service” parameter of each communication object whether it is available or unavailable within the system. The communication object will only have correct/valid values when “out of service” is FALSE.

Airzone BACnet MS/TP and Airzone BACnet IP maps EN
Suitable for systems containing Webserver HUB and/or Aidoo Pro.

BACnet Aidoo MS/TP map

Suitable for systems containing only Aidoo Pro.

Detailed description of objects

COMMON TO ALL OBJECTS
When the Webserver/Aidoo Pro are communicating normally with the indoor unit, the Building Management System (BMS) will have access to the objects of the indoor unit. If communication between the Webserver and the Airzone system or the Aidoo Pro and the indoor unit is not successful, or if the request for information related to the communication object is not found within the Airzone system or the Aidoo Pro device, the object property “out of service” is activated.

WEBSERVER HUB

• Alarm inputs Z#
  This object represents the status of the window and presence inputs available for the Airzone system; it indicates whether this input is activated or deactivated. This object is read only (L).

• Radiant stage Z#
  This object indicates whether the radiant stage is activated or deactivated in each zone. This object is read only (L).

• Air/ Radiant demand

  • This object indicates whether there is cooling/heating demand in both the air and radiant stage. This object is read only (L).
    Important : The following combinations will not generate air demand:

  • Airzone-xxx communication gateway (AZX6QADAPTxxx) in Flexa 3.0, Innobus Pro6, Acuazone and Innobus Pro32 system main control boards.

  • Airzone control gateway-Electromechanical unit (AZX6ELECTROMEC) in Flexa 3.0, Innobus Pro6, Acuazone and Innobus Pro32 system main control boards.

  • Airzone wired/wireless infrared individual zone module (AZDI6MCIFR [C/R]) in Acuazone and Innobus Pro32 systems configured as a zoned or mixed system.

  • Airzone wired/wireless individual zone module xxx (AZDI6MCxxx [C/R]) in Acuazone and Innobus Pro32 systems configured as a zoned or mixed system.
    Important : The following combinations will not generate radiant demand:

  • Airzone wired/wireless electrical heating zone module (AZDI6MZSRE [C/R]) in Acuazone and Innobus Pro32 systems.

On/Off Z#
The Webserver HUB will communicate the status of each specific zone. Through the BACnet platform, any zone can be configured as on/off. These are read and write (L/E) objects.

Ambient temperature Z#
The BACnet platform can obtain the room temperature of any zone. This object is read only (L).

Humidity Z#
The BACnet platform can obtain the current humidity in each zone. These objects are read only (L).

Set Point Z#
Each thermostat can be configured for a set-point temperature; these values are communicated to the BACnet platform and can be modified from there. These are read and write (L/E) objects.

Permitted values may be limited depending on the Eco-Adapt selected in the Airzone system:

Operation mode Z#

The Webserver HUB will communicate the operation mode of the system or of each zone (depending on the connected system), represented by a number. These are read and write (L/E) objects. The modes are as follows:

• Stop (not available for VAF and ZBS systems)
• 1: Auto (VAF and ZBS systems only)
• 2: Cooling
• 3: Heating
• 4: Dry
• 5: Emergency heating (VAF and ZBS systems only)
• 6: Ventilation (not available for VAF and ZBS systems)

Important : The operation mode ZS object will change the operation mode in all of the zones of the system.
In systems with a VRF heat pump, all indoor units must operate in compatible operation modes. The operation mode of an Airzone system connected to a secondary indoor unit may be restricted or limited by an operation mode selected in an Airzone system connected to the primary indoor unit. If in the same VRF system, an Airzone unit is connected to a secondary indoor unit and another indoor unit is configured as primary (with or without a connected Airzone system), the following occurs:

• When the primary indoor unit is operating in fan mode, the Airzone system will send the current mode (cooling, heating or dry) to the BACnet gateway, if there is a cooling or heating demand.
• If there is no cooling or heating demand, the Airzone system will communicate STOP to the Webserver HUB.

User mode

VAF and ZBS systems only
The Webserver HUB will communicate the user mode of the system, represented by a number. These are read and write (L/E) objects. The modes are as follows:

• Stop
• Comfort
• Unoccupied
• Night time
• Eco
• Vacation

Fancoil speed
This parameter refers to the fan speed of the fancoil unit. The Webserver HUB will communicate the speed of the system or of each zone (depending on the connected system), represented by a number. These are read and write (L/E) objects. The following speeds can be selected:

• Automatic
• Speed 1
• Speed 2
• Speed 3

Important : The Fancoil Speed ZS object will modify the speed in all the zones that have the speed parameter.

AIDOO PRO

On/Off
Aidoo Pro will communicate the status of each specific zone. Through the BACnet platform, any zone can be configured as on/off. These are read/ write objects.

IU communication
If the indoor unit loses communication, Aidoo Pro will communicate this to BACnet. This object is read only.

IU errors
If the indoor unit generates an error, Aidoo Pro will communicate this to the BACnet platform. This object is read only.

Digital input
Aidoo Pro will communicate the digital input status. This object is read only.

Auxiliary heat
Aidoo Pro will communicate the auxiliary heat status. This object is read only.

Set-point temperature
The indoor unit setpoint temperature and its value are communicated to the BACnet system, which can modify them. This parameter is read and write.

Room temperature
The BACnet platform can obtain the room temperature of any zone. This object is read only.

Operation mode
Aidoo Pro will communicate the operation mode of the system or of each zone (depending on the connected system), represented by a number.

These are read/write objects. The modes are as follows:

• Auto
• Cooling
• Heating
• Ventilation
• Dry

Speed
This parameter refers to the fan speed of the unit. Aidoo Pro will communicate the speed of the system or of each zone (depending on the connected system), represented by a number. These are read/write objects.

Slats
Aidoo Pro will communicate the position of the slats, represented by a number. These are read/write objects. The position ranges from 1 to 9, 10 being Swing mode.

Errors
If the indoor unit generates an error, Aidoo Pro will communicate this to the BACnet platform. This object is read only.

Troubleshooting

THE AIRZONE SYSTEM DOES NOT DETECT THE WEBSERVER HUB

Check the following points:

1. The D9 LED (microcontroller activity) is blinking.
2. The D7 and D8 LEDs are blinking alternately.
3. Correct connection between the Webserver HUB and the Airzone system main control board.

THE WEBSERVER HUB DOES NOT CONNECT (I)

Check the following points:

1. Check that the LEDs are blinking and that the LEDs on the Ethernet cable connector are active or check Wi-Fi connectivity.

2. Check that the Ethernet cable is properly connected.
   THE WEBSERVER HUB DOES NOT CONNECT (II)
   Check the following possible causes:

3. Using Ethernet (LAN)

   • Check the status of the Webserver HUB LEDs. If they all blink at the same time, it means that the IP selected for the Webserver HUB Interface is already being used by another device. Go to settings (see settings menu section) and change the IP address parameter.

   • Check that the IP address established for the PC is correct.

   • Check the Ethernet cable connection:

   • Check whether it is connected through the port: direct cable.

   • Check communication with the Webserver HUB for use in BACnet® by testing operation directly from the PC: use a crossover cable.

   • Check that the PC’s LAN communication port is activated.

   • If you are using the network switch, check that it is turned on.

   • PING the BACnet gateway from the PC to check the Ethernet link (see below).
     [How to PING the BACnet gateway].

   • a. From the PC desktop, select “Start”, “Programs”, “Accessories”, and “Command Prompt”. The dialog box shown below will open.

   • b. Using the PC keyboard, enter the IP address of the BACnet gateway in [1]. Example. When the gateway used in the BACnet® IP address is “150.35.20.62”, type “ping 150.35.20.62” and press the Enter key.

4. If you can see the information displayed in [2], the LAN connection has been established. Start the test operation program and try to connect again. If you see the information shown in [3], the LAN connection is not being established for some reason. Check the PC settings, etc. again.

HOW TO SET THE PC’S IP ADDRESS

1. Take a note of the current IP address of the PC. Be sure to take a note of the current IP address because this address must be restored after performing the test operation.
2. Start the test operation of the PC. (The screens shown below correspond to Windows 10, and the actual screens may vary depending on the operating system used.)
3. In the Control Panel, double-click on the “Network Connections” icon. Click on the local connection area and right click to choose “Properties”. Dialog box 1 will open. For operating systems higher than Windows XP, click on “Start” and type “ncpa.cpl” into the search bar to access the network connections window. Right-click on “Local Area Connection” and select “Properties”.
4. Select “Internet Protocol (TCP/IP)” [1] and click on “Properties” [2]. Dialog box 2 will be shown. This dialog box shows the current IP address of the test operation PC [3], the subnet mask [4] and the default gateway address [5]. Take a note of this information in the table below.
5. Change the IP address of the PC. Use one of the following IP addresses depending on the status of the interface used in BACnet®.
   • If the IP address of the interface to be used in BACnet® has the same factory value, use the following data:
   • Port: 47808
   • IP address: DHCP
   • Subnet mask: 255.255.255.0
   • Gateway IP: 192.168.0.1
   • If the IP address of the interface to be used in BACnet® has a different factory value, use the following data:
   • Type the above data in the IP address [3], subnet mask [4] and default gateway [5] fields in dialog box 2 of step 1-c, then press “OK” [6]. Dialog box 1 will be shown again. Click on “OK” or “Cancel” [7].
   • Restart the PC when prompted. (In some versions of Windows it will not be necessary to restart; do so only when prompted by the system.)
6. After having performed the test, restore the original IP address. (Be sure to change the IP address of the test operation PC and restore the original).
   • Restore the IP address of the test operation PC to the original address recorded in step 1-c, as requested in step 2.

References

• Airzone | Leaders in HVAC control solutions

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