FORNO WQP12-6502 24 Inch Pozzo Dishwasher User Manual

June 1, 2024
FORNO

Dishwasher

Use & Care Manual

MODEL: WQP12-6502

(FDWBI8067-24S)

Customer Care

Thank you for purchasing a FORNO product. Please read the entire instruction manual before operating your new appliance for the first time. Whether you are an occasional user or an expert, it will be beneficial to familiarize yourself with the safety practices, features, operation and care recommendations of your appliance.

Both the model and serial number are listed inside the product. For warranty purposes and establish warranty period, you will also need the serial number, the date of purchase & a copy of your proof of purchase.
Record this information below for future reference.

SERVICE INFORMATION

Model Number


Serial Number


Date of Purchase


Purchase Address & Phone


Use these number in any correspondence or service calls concerning your product.

If you received a damaged product, immediately contact FORNO.

Save time and money. Before you call for service, check the Troubleshooting Guide. It lists the causes of minor operating problems that you can correct yourself.

SERVICE IN CANADA & UNITED STATES

Keep the instruction manual handy to answer your questions. You can also find all the information you need online at www.forno.ca.

If you don’t understand something or need more assistance, please visit our website or email: mysupport@forno.ca

If there is a problem, please contact FORNO customer service. Please note that troubleshooting with a customer service representative will be needed before being able to send a service provider. All warranty work needs to be authorized by FORNO customer service. All our authorized service providers are carefully selected and rigorously trained by us.

Warranty

What this limited warranty covers:
The Warranty coverage provided by Forno Appliances in this statement applies exclusively to the original Forno appliance (“Product”) sold to the consumer (“Purchaser”) by an authorized Forno dealer/distributor/retailer, purchased and installed in the United States or Canada, and which has always remained within the original country of purchase (the United States or Canada). Warranty coverage is activated on the date of the Product’s original retail purchase and has a duration of two (2) years.

Warranty coverage is non-transferable. In the event of replacement of parts or of the entire product, the replacement Product (or parts) shall assume the remaining original Warranty activated with the original retail purchase document. This Warranty shall not be extended with respect to such replacement. Forno Appliances will repair or replace any component/part which fails or proves defective due to materials and/or workmanship within 2 years of the date of the original retail purchase and under conditions of ordinary residential, non-commercial use. Repair or replacement will be free of charge, including labor at standard rates and shipping expenses. Purchaser is responsible for making the Product reasonably accessible for service. Repair service must be performed by a Forno Authorized Service company during normal working hours.

IMPORTANT
Retain proof of original purchase to establish warranty period. Forno’s liability on any claim of any kind, with respect to the goods and/or services provided, shall in no event exceed the value of the goods or service or part there of which has given rise to the claim.

30-Day Cosmetic Warranty
The Purchaser must inspect the product at the time of delivery. Forno warrants that the Product is free from manufacturing defects in materials and workmanship for a period of thirty (30) days from date of the original retail purchase of the Product.
This coverage includes:
– Paint blemishes
– Chips
– Macroscopic finish defects

Cosmetic warranty does NOT cover:

issues resulting from incorrect transport, handling and/or installation (e.g.: dents, broken, warped or deformed structures or components, cracked or otherwise damaged glass components);
slight color variations on painted/enameled components;
differences caused by natural or artificial lighting, location or other analogous factors;
stains/corrosion/discoloration caused by external substances and/or environmental factors;
labor costs, display, floor, B-stock, out- of-box, “as is” appliances and demo units.

How to receive service
To receive warranty services, the Purchaser must contact the Forno Support department in order to determine the problem and the required service procedures. Troubleshooting with a customer service representative will be necessary before moving forward with the service. Model number, serial number and date of original retail purchase will be requested.

Warranty Exclusions: What Is Not Covered

Use of the Product in any non-residential, commercial application.
Use of the Product for anything other than its intended purpose.
Repair services provided by anyone other than a Forno Authorized Service agency.
Damages or repair services to correct services provided by unauthorized parties or the use of unauthorized parts.
Installation not in accordance with local/state/city/county fire codes, electrical codes, gas codes, plumbing codes, building codes, laws or regulations.
Defects or damage due to improper storage of the Product.
Defects, damage or missing parts on products sold out of the original factory packaging or from displays.
Service calls or repairs to correct an incorrect installation of the Product and/or related accessories.
Replacement of parts/service calls to connect, convert or otherwise repair the electrical wiring and/or gas line in order to properly use the product.
Replacement of parts/service calls to provide instructions and information on the use of the Product.
Replacement of parts/service calls to correct issues arising from the product being used in a manner other than what is normal and customary for residential use.
Replacement of parts/service calls due to wear and tear of components such as seals, knobs, pan supports, shelving, cutlery baskets, buttons, touch displays, scratched or broken ceramic-glass tops.
Replacement of parts/service calls for lack of/improper maintenance, including but not limited to: build up of residues, stains, scratches, discoloration, corrosion.
Defects and damages arising from accidents, alteration, misuse, abuse or improper installation.
Defects and damages arising from Product transport, logistics and handling. Inspection of the product must be made at time of delivery. Following receipt and inspection, the selling dealer/delivery company must be notified of any issues arising from handling, transport and logistics.
Defects and damages arising from external forces beyond the control of Forno Appliances, including but not limited to wind, rain, sand, fires, floods, mudslides, freezing temperatures, excessive moisture or extended exposure to humidity, power surges, lightning, structural failures surrounding the appliance and other acts of God.
Products whose serial number has been altered/damaged/tampered with. In no case shall Forno be held liable or responsible for damage to surrounding property, including furniture, cabinetry, flooring, panels, and other structures surrounding the Product. Forno is neither liable nor responsible for the Product if it is located in a remote area or an area where certified trained technicians are not reasonably available. Purchaser must bear any transportation and delivery costs of the Product to the nearest Authorized Service Center or the additional travel expenses of a certified trained technician

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON FORNO. FORNO SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, TIME AWAY FROM WORK, MEALS, LOSS OF FOOD OR BEVERAGES, TRAVELING OR HOTEL EXPENSES, EXPENSES TO RENT OR PURCHASE APPLIANCES, REMODELING/CONSTRUCTION EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE UNDENIABLY CAUSED EXCLUSIVELY BY FORNO OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF FORNO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST FORNO BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY FORNO AND CAUSING THE ALLEGED DAMAGE.WITHOUT PREJUDICE TO THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT SOLD BY FORNO THAT IS NOT A DIRECT RESULT OF NEGLIGENCE ON THE PART OF FORNO THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NON- TRANSFERABLE, AND STATES YOUR EXCLUSIVE REMEDY.

Important safety instruction

WARNING: This product can expose you to chemicals including [Lead, Lead and lead compounds, Bisphenol A], which is [are] known to the State of California to cause cancer and birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov.

WARNING   For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, and to prevent property damage, personal injury.

Proper installation

Please install your dishwasher properly follow the installation guide.

  • Water supply temperature should be 120°F or 149°F.
  • Dispose of the discarded appliance and packing material properly.
  • The dishwasher must be grounded, or it can result in a risk of electric shock.
  • If there is any damage of the Dishwasher, please contact to your Dealer, not to attempt to repair or replace any part by yourself.
Basic precaution before use
  • Read all instructions before using the dishwasher.

  • The manual does not cover every possible condition and situation that may occur.

  • Use the dishwasher only for intended function as described in this manual.

  • When loading items to be washed :
    – Loadsharp items and knives so that they are not likely to damage the door seal and tub.
    – Loadsharp items and knives with the handles up to reduce the risk of cut- type injury.

  • Do not wash plastic items unless marked dishwasher safe or the equivalent, if not marked, check with manufacture for recommendation, items that are not dishwasher safe may melt and create a potential fire hazard.

  • If the dishwasher drains into a food disposer, make sure disposer is completely empty before running dishwasher.

  • Do not tamper with control.

  • Do not operate your dishwasher unless all enclosure panels are in the properly place.

  • Do not touch the heating element during or immediately after use, especially if the sanitize option has been selected.

  • Do not let children abuse, sit or stand on door or racks of a dishwasher.

  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. If the hot water system has not been used for such a period, before using dishwasher, turn on all hot water faucets and let water flow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is flammable. Do not smoke or use an open flame during this time.

  • Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

  • Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children.

  • Keep young children and infants away from dishwasher when it is operating.

  • Do not use the dishwasher if it has a damaged power line or plug, and do not plug the dishwasher into a damaged outlet, failure to observe these instructions may result in electrical shock.

  • Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.

Features of your new dishwasher
Specification
Capacity 14 place settings
Dimension 606 x 650 x 857 mm (Wx D x H)
Weight unpacked  94lb (42.3kg)
Power Supply 120V, 60Hz
Rated power usage Wash motor 50W  Heater 840W
Water Feed Pressure 20 ~ 120 psi (138~828kPa)

[1] Top Spray Arm                [7] Rinse Aid Dispenser
[2] Cup Shelf                        [8] Detergent Dispenser
[3] Upper Spray Arm            [9] Tub Gasket
[4] Lower Spray Arm            [10] Top Rack
[5] Bottom Rack                  [11] Adjustable Upper Rack
[6] Heating Element            [12] Silverware Basket

Features

Filter System
Your dishwasher has a multiple Filter System. In the System there are four filter-meshes. It can separate soiled water and clean water in different chambers. The multiple filter system helps your dishwasher to get better performance with less water and less energy.

Smart Wash System
Your dishwasher has Smart Wash System. When a partial load of lightly soiled dishes is placed in the unit, a wash cycle similar to a short wash will automatically be performed. When a full load of heavily soiled dishes is placed in the unit, a heavy wash cycle will automatically be performed. it can determine the type of cycle required to clean the dishes and will clean more efficiently every time.

Adjustable Upper Rack
The Upper Rack can be raised or lowered to accommodate loading taller dishes in either rack. The Upper Rack clearance height H1 goes from 8” to 10”. The Bottom Rack clearance height H2 is 11″ to 13″.

How your dishwasher cleans

Your dishwasher cleans by spraying a mixture of hot water and detergent through the spray arms against soiled surfaces.

The dishwasher fills with water covering the filter area. Water is then pumped through the multiple filter and spray arms. Separated soil particles go down the drain as the water is pumped out and replaced with clean water.

The number of water fills will vary with the cycle being used.

Getting Started
  1. Load dishwasher (See preparing and loading dishes. 
  2. Add detergent (See Fill detergent to the dispenser). 
  3. Add rinse aid, if needed (See Fill rinse to dispenser). 
  4. Close door to latch.
  5. Select desired CYCLE (See Cycle Chart).The indicator light above the pad will glow when selected.
  6. Select desired OPTIONS (See Energy Options). The indicator light above the pad will glow when selected.
  7. Run hot water faucet nearest dishwasher until water is hot. Turn water off.
  8. To start, press Start/Cancel(See Start/Cancel)pad. 

Your dishwasher has the front control panel.
Your selections will only be activated when the door is firmly closed.

NOTE

The dishwasher is programmed to remember your last cycle so you do not have to reset each time. To start the dishwasher using the same cycle and options selected on the previous wash, just press the Start/Cancel pad.

Wash Cycle Selections
Cycle times are approximate and will vary with options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature and if it is not hot enough, the timer will be delayed for automatic water heating in the main wash of all cycles. This happens even when HI-TEMPWASH is selected an even higher temperature will be guaranteed to handle heavier soil loads.

Control panel

FORNO WQP12-6502 24 Inch Pozzo Dishwasher - b1

Wash Cycle Selections

[1] Pots & PANS
This cycle is for hard-to-clean, heavily soiled dishes, pots, pans and dishes.

[2] Normal wash
This cycle is for regularly soiled dinner dishes or silverware.

[3] China crystal
This cycle is for lightly soiled china and crystal.

[4] Quick wash
This cycle is for lightly soiled and pre-rinsed dishes and silverware.

[5] Rinse only
This cycle is for pre-rinsing dishes or glasses.
This is only a rinse that keeps food from drying on your dishes and reduces odor buildup in your dishwasher until you are ready to wash a full load. Do not use detergent.

[6] ENERGY SAVER
For light soiled or pre-rinsed dishes and silverware.

Functions

[7] Air exchange
Select the “Air exchange function, the dishwasher will exchange the air every 6 hours to keep the air in the dishwasher fresh.

[8] Steam wash
For use with heavily soiled items, this STEAM option adds 30 minutes to the cycle time.
The option is available with the cycles of “POTS & PANS” and “Normal wash”.

[9] Child lock
You can lock all controls to prevent children from accidently changing the dishwasher cycle or starting the dishwasher.
Press the “Steam wash” and the “Vortex wash” simultaneity to select or cancel the function. After the function is selected and the corresponding indicator light will turn on.

[10] Votex wash
Use this option when you want to wash pots and pans, durable serving bowls, and other large, very dirty, hard to clean dishes.
To use use Vortex wash, place the dishes face down in the lower rack directly above the vortex wash arm in the back left comer.

[11] Heated Dry
When the” Heated Dry” function is selected, the heater will work during the drying process.

[12] Sanitize
To sanitize your dishes and glassware, select the Sanitize option. When the “Sanitize” function is selected, the temperature of water will be maintained at 70 °C (158°F) max.
Note: It is possible that 70 °C (158°F) may not be reached, if the temperature of the incoming hot water dose not reach the suggested temperature.

[13] Hi Temp Wash
When the “Hi Temp wash” function is selected, the temperature of water will be maintained at 60 °C (140°F) max.

Operating dishwasher

[16] Start/Cancel
This information covers several different models.
Your dishwasher may not have all the cycles and options described.
This built-in dishwasher’s function control and cycle selections will be void when dishwasher door is firmly closed. When setting up the dishwasher, please keep the dishwasher door open and select the wash cycle and options desired. The indicator light above the pad will turn on. To start, press the Start/Cancel key once and close the door firmly within 4 seconds after you select start. The indicator light will flickering and the wash cycle will begin after the door is closed. To cancel wash cycle once the dishwasher is running, carefully open the door slowly to access the controls and avoid water spill. Long press Start/Cancel for 8 second, the dishwasher will start a 60 second draining process to prevent water and moister trap inside the dishwasher. The dishwasher will be power off automatically when draining process is completed. You may then open the unit and/or start a new cycle.
When opening the door, use caution as there is a possibility of injury from hot steam coming out from the unit. If the door is opened while the dishwasher is running, a safety switch will stop the cycle.
You may add more dishes before the main wash starts.

[14] Delay
To delay the start of a selected cycle, press Delay Start pad until the desired delay time shows in the LED display screen, it allows you to automatically start your dishwasher for 1 to 24 hours delay.
To cancel the Delay Start option and begin the cycle, before the delay period is over press the Start/Cancel pad.

[15] Display window
To display the remained hours and minutes of the running cycle, delay hours and error codes etc.

[17] Rinse aid indicator light
Turns on when the dishwasher needs to add Rinse aid.

[18] Sanitized indicator light
If a cycle with the sanitize function is finished, the sanitized indicator light turns on.
If you open the door, it will turn off after 30 seconds.

[18] Clean indicator light
Turns on after a cycle finished.
If you open the door, it will turn off after 30 seconds.

Cycle progress indicator

Located on ride side of the front of the dishwasher, these lights indicate how far along is the current wash cycle while the dishwasher is running.

[1] WASH| When the dishwasher is in a wash or rinse portion of a cycle, the Wash lights are illuminated.
---|---
[2] DRY| When the dishwasher is in a drying portion of a cycle, the Wash and Dry lights are illuminated.
[3] CLEAN| After the dishwasher has completed all portions of a cycle, all indicator lights are illuminated.
If you open the door when the Cleaning lights are illuminated, all the portion lights will turn off after 30 seconds.

Status Window

01-24
If the Delay Start option is selected, the number of delay start hours shows in the Status Window. If the dishwasher is working and the wash cycle time is more than a hour, number of hours and minutes left shows alternately in the Status Window.

CL
Flashes once the program has been entered and the Start/Cancel key is pressed. It also flashes if the door is opened during a wash cycle. Close the dishwasher door to begin or continue a wash cycle.

MINUTES
Number of minutes left in a cycle (0-59 or 1H-2H). It shows hours and minutes alternately.

NOTE

The time remaining could suddenly increase or drop several minutes. This means the Smart Sensor has checked the soil level and determined if additional water fills are needed or if water fills can be deleted.

Error indication

In certain situations which are critical to the machines function and safe operation, the control shall shut down and indicate an error code Er (SeeError Codes on page 18).
If Er codes are displayed, contact the dealer or servicer. They will be able to provide assistance in trouble shooting the problem and or locate an authorized service technician if needed.

Cycle Chart

Program

| Description of Cycle|

Water (L)

| Cycle time (min)
---|---|---|---

POTS & PANS

| Pre Wash|

26.2

|

138

Pre Wash
Wash(55°C)
Rinse
Rinse
Rinse
Rinse(65~69°C)
Drying

NORMAL WASH

| Pre Wash|

11.4~22.5

|

102~120

Auto(40~52°C)
Rinse(58~69°C)
Drying

CHINA CRYSTAL

| Pre Wash|

22.5

|

114

Pre Wash
Wash(50°C)
Rinse
Rinse
Rinse(62°C)
Drying

QUICK WASH

| Pre Wash(40°C)|

15.1

|

60

Wash(55°C)
Rinse(55°C)
Rinse(58~69°C)
Drying

RINSE ONLY

| Rinse Only|

7.7

|

20

ENERGY SAVER

| Pre Wash|

18.8

|

134

Pre Wash
Wash(45°C)
Rinse
Rinse(58°C)
Drying

Adjustable Upper Rack

The upper rack height can be easily adjusted to accommodate loading taller dishes in either rack.
To accommodate taller dishes in the bottom rack, there are 2 positions available:

1. Lift the rack for upper position

The upper rack in the upper position

2. Up press the handle to lower the rack

The upper rack in the lower position

Note :
Height should be adjusted without dishes in the racks.

Upper rack

Lower rack

Dish Preparation

Scrape away large pieces of food, bones, pits, toothpicks, etc. The continuous filtered wash system will remove the remaining food particles. Burned-on foods should be loosened before loading. Empty liquids from glasses and cups.
Foods such as mustard, mayonnaise, vinegar, lemon juice and tomato based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once it is best to rinse off these food soils.
If the dishwasher drains into a food disposer, be sure disposer is completely empty before starting dishwasher.

Loading the Top Rack

You can place the items in the top rack randomly or in an orderly fashion.
The image below shows how to load the top rack for 14 place settings:

  1. Large spoons
  2. Knives
  3. Small forks
  4. Spoons
  5. Large forks
  6. Forks
  7. Small spoons
Loading the Upper Rack

The upper rack is designed for cups, glasses, small plates, bowls and plastic items marked safe etc.
For best results, place the bowls, cups, glasses, sauce pans with soiled surface facing down or toward the center. Tilt slightly for better drainage.

Make sure the loaded dishes do not interfere with the rotation of the middle spray arm, which is located at the bottom of the upper rack. (Check this by rotating the middle spray arm by hand.)

Loading the Bottom Rack

The bottom rack is designed to load plates, soup bowls, plates, saucers and cookware. The adjustable rack space will allow you to load maximum 13 inch items.

Large items should be placed along the edge so they do not interfere with the middle spray arm rotation, and make sure they not prevent the detergent dispenser from opening.
Large items should be turned so that the inside faces downward, and make sure these items do not interfere with the lower spray arm rotation.

The fold-downtines in the bottom rack make it easy to load those extra large and hard-to-fit items. The tines may be left up for normal use or folded down for more flexible loading. Fold down for more space to load large pots or pans.

Upper Rack   8 place settings           Upper Rack   12 place settings

         FORNO WQP12-6502 24 Inch Pozzo Dishwasher -
d5
Upper Rack   14 place settings          Bottom Rack   8 place settings

         FORNO WQP12-6502 24 Inch Pozzo Dishwasher -
d7
Bottom Rack   12 place settings        Bottom Rack   14 place settings

Preparing and loading dishes
Loading the Silverware Basket

The silverware basket could be divided into three separate modules that can be used in both upper and lower racks

  1. Spoons
  2. Knives
  3. Salad forks
  4. Forks
  5. Large spoons
  6. Large forks

FORNO WQP12-6502 24 Inch Pozzo Dishwasher - e2

WARNING!
Do not let any item extend through bottom.

Be sure nothing protrudes though bottom of the basket or rack to block the lower spray arm.

Adding A Dish

To add or remove items after wash cycle starts:
1 Open door slightly and wait a few seconds until wash action stops before completely opening.
2 Add the item.
3 Close door firmly to latch and cycle will automatically resume.

CAUTION
TO AVOID BURN INJURY : Slightly open door and wait until spray arms and wash action stop. Hot water may splash out of dishwasher. Failure to do so may result in injury.

Filling the rinse aid dispenser

Rinse aid greatly improves drying and reduces water spots and filming. Without rinse aid your dishes and dishwasher interior will have excessive moisture. The Heated Dry option will not perform as well without rinse aid. The rinse aid dispenser, located next to the Detergent cup, automatically releases a measured amount of rinse aid during the last rinse.
If spotting and poor drying is a problem, increase the amount of rinse aid dispensed by rotating the dial to a higher number. The dial is located under the dispenser cap.
If the rinse aid is low, the Rinse Aid light is illuminated at the beginning and end of the cycle indicating that it is time to refill.

Your dishwasher is designed to use a liquid rinse aid. The use of rinse greatly improves drying performance after the final rinse. Do not use a solid or bar-type rinse aid. Under normal conditions, the rinse aid will last approximately one month, try to keep it full, but do not over fill.

1. Open the door, turn the dispenser cap to left and lift it out.

2. Add rinse agent until the indicator point to max

3. You can adjust the amount of the rinse aid released during the rinse operation, the greater number indicates the larger amount of rinse aid released.

  1. Dispenser Cap
  2. Less
  3. More

4. Replace the dispenser cap

Filling the detergent dispenser
  1. Push the dispenser cover latch downwards and open it

  2. open cup

2. Add the detergent to the main wash compartment

3. Close the dispenser cover

The amount of the detergent needed depends on the cycle and soil level of dishes, refer to the table below and adjust the recommended amount as necessary for your load.

Cycle| Soft Water
(0-3 Grains)| Medium Hard Water
(4-8 Grains)| Hard Water
(9-12 Grains)| Very Hard Water*
(Over 12 Grains)
---|---|---|---|---
Auto wash, Pots&wash, Normal wash| 2 Teaspoons
(MainWash Cup – ¼ Full)| 5 Teaspoons
(MainWash Cup – fill to line above “Regular”)| 8 Teaspoons
(MainWash Cup Completely Full)| Each Cup – Completely Full
(WaterSoftener Recommended)
Quick wash, China crystal| 2 Teaspoons
(Main Wash Cup – ¼ Full)| 5 Teaspoons
(MainWash Cup fill to line above “Regular”)| 8 Teaspoons
(MainWash Cup completely full)| Main Wash Cup – Completely Full
(WaterSoftener Recommended)
Rinse| No Detergent| No Detergent| No Detergent| No Detergent (Water Softener Recommended)

Cleaning the exterior door and panel

1. Stainless steel panel

Clean the stainless steel door and handle regularly to remove the debris with cleaning soft cloth.
Do not use appliance wax, polish, bleach or products containing chlorine to clean the stainless steel door.

2. Control panel

Clean the control panel with a lightly dampened cloth, clean it gently.

Clean the Stainless Steel Inner Door and Tub

The tub is made of Stainless Steel, it will not rust or
corrode if the dishwasher should be scratched or dented.

Clean the spots on the steel inner door and tub with a damp nonabrasive cloth.

Clean the Cylinder Filter

The Cylinder Filter is designed to collect some big items such as broken glass, bones and pits. The Cylinder Filter needs to be cleaned to maximize wash performance.
Remove the bottom rack, rotate the cylinder filter as shown, lift it out, empty and clean it by holding it under running water and replace.

WARNING

Burn Hazard

Allow heating element to cool before cleaning the interior.
Failure to do so can result in burns.

Clean the Fine Filter

Take out the Cylinder Filter and remove the Fine Filter from the dishwasher tub bottom. To remove the Fine Filter you must first remove the bottom spray arm as shown below.
Flush the Fine Filter by holding it under running water and replace.

FORNO WQP12-6502 24 Inch Pozzo Dishwasher - g3 FORNO WQP12-6502 24 Inch Pozzo Dishwasher - g4

Clean the door gasket

Clean the door gasket with a damp cloth to remove food particles regularly.

Inside

The inside of the dishwasher is self-cleaning with normal use. If needed, clean the tub gasket with a damp cloth and use a brush similar to the ones shown below to clean the opening in the end of the gasket.

Air gap

If there is an air gap installed with your dishwasher, make sure it is clean so the dishwasher will drain properly.
Air gap is not part of your dishwasher.
Before you clean the air gap, turn off the dishwasher firstly and lift off the cover
Remove the plastic cap and clean with a toothpick.

Protect against freezing

Your dishwasher should be protected from freezing properly if it was left in an unheated place Have a qualified person do the following:
To Disconnect Service:

  1. Turn off electrical power to the dishwasher at the supply source by moving fuses or tripping circuit breaker.
  2. Turn off the water supply
  3. Place a pan under the inlet valve. Disconnect water line from inlet valve and drain into pan.
  4. Disconnect drain line from pump and drain water into pan.

To Restore Service :

  1. Reconnect the water, drain and electrical power supply.

  2. Turn on water and electrical power supply.

  3. Fill both detergent cups and run dishwasher through
    a Heated-Washcycle.

  4. Check connections to make sure they do not leak.

Troubleshooting
before calling for service

Problem

| Possible cause|

Solution

---|---|---
Dishwasher won’t start| Door may not be closed properly| Shut the door completely make sure it is latched
Power supply or power line is not connected| Check and connect the power supply
Delay Start option has been selected| Refer to Delay Start section in this manual to rese
Child Lock activated (selected models)| Deactivate the child lock, refer to child lock section in this manual
Dishwasher beeps at the end of the cycle| It indicates the wash cycle finished, the dishwasher will beep  |
Rinse Aid light on| The rinse aid level is low| Add rinse aid
Dishwasher operates too long| The dishwasher is connected to cold water| Check the dishwasher, make sure it connected to the hot water supply
The cycle time will vary due to the soil| When heavy soil is detected, the auto, normal, pots&pan cycle will automatically increase the cycle time
The sanitize option is selected| When sanitize option is selected, the cycle time will be increase to meet the sanitized temperature request
Dishes are not clean enough| Water pressure is temporarily low| Use you dishwasher when the water pressure is normal
The inlet water is low| Make sure the dishwasher is connected to the hot water supply

Try not use your dishwasher when hot water is being used elsewhere in the house

Dishes are loaded too close together improper use of detergent| Load the dishes again as the manual introduced

Add detergent depending on the water hardness and the cycle you chose. Use fresh detergent.

The selected cycle is not suitable for food soil condition| Choose another cycle for longer washing time
Spay arms is blocked by some items| Make sure the spay arm is rotated fluently
Dishes not drying enough| Detergent dispenser is empty| Fill rinse aid dispenser or increase the amount of rinse aid.
Improper loading of dishes| Load the dishes again as the manual introduction
The cycle you chose did not included the drying.| Choose the proper cycle with drying
Spots and filming on dishes| Water hardness is too high | For extremely hard water install a water softener
Improper loading of dishes| Load the dishes again as the manual indicates
Old or damp powder rinse aid is used| Use fresh rinse aid
Rinse dispenser empty| Add rinse aid to the dispenser
Etching| Using too much detergent| Use less detergent if you have soft water
The inlet water temperature exceeds 150 °F| Lower the inlet water temperature
Detergent left in dispenser cup| Detergent may be too old| Use fresh detergent
Spray arm is blocked| Load the dishes, making sure the spray arms are not blocked.
Detergent dispenser will not shut| Improper operation of the detergent cover| Add the detergent and rinse aid as indicated by the manual
Water remains in the dishwasher| Previous cycle has not finished or has been interrupted| Select the proper cycle as introduced by the manual
Dishwasher does not drain properly| Drain is clogged| Check the air gap if you have

Make sure the disposer is empty if the dishwasher is connected to the disposer

Drain hose is kinked| Make sure the drain hose is properly connected fo the sink
Suds in the tub| Improper detergent is used| Make sure to use only the automatic dishwasher detergent
Dishwasher leaks| Excessive suds caused by using the improper detergent| Make sure to use only the automatic dishwasher detergent
Dishwasher is not level| Leveling the dishwasher (seethe installation manual)
Black or gray marks on dishes| Aluminum utensils have rubbed against dishes| Chose a higher cycle

Make sure the inlet water is no less than 120°F

Stained tub interior| Coffee and tea soil| Using a spot cleaner to remove the soil
Reddish stain| Some tomato food will cause this, use of the rinse only cycle right after loading this will decrease the staining
Noises| Detergent cup opening\Drain pump sound| This is normal
A hard object has entered the wash module. When the object is ground up, the sound should stop.| If the noise persists after a complete cycle, call for service.
Dishwasher won’t fill| Water valve is turn off| Check if the water valve is tum on
Door latch may not be properly seated| Make sure the door is closed

Error Codes

When some malfunctions come on, the appliance will display error codes to warn you:

Codes Meanings Possible Causes
E1 Longer inlet time. Faucets is not opened, or water intake is restricted,

or water pressure is too low.
E4| Overflow.| Some element of dishwasher leaks.
Ed| Communication exception or issue.| The display board can’t receive or the main board can’t send a signal for over 20 seconds.

WARNING

  • If overflow occurs, turn off the main water supply before calling a service.
  • If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.

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