Infinity 2337 Enteral Feeding Pump Instruction Manual
- June 1, 2024
- Infinity
Table of Contents
- Infinity 2337 Enteral Feeding Pump
- Product Usage Instructions
- USING THIS GUIDE
- WHO TO CALL FOR HELP
- YOUR FEEDING PLAN
- INFINITY PUMP & DELIVERY SETS
- Pump Keypad
- PREPARING THE DELIVERY SET FOR USE
- Priming using the Hold to Prime feature
- Priming using the Auto Prime feature
- Manual priming for IV pole use
- PROGRAMMING THE PUMP
- CLEANING
- ALARMS & MESSAGES
- TROUBLESHOOTING
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Infinity 2337 Enteral Feeding Pump
Infinity Enteral Feeding Pump
Specifications:
- Helps follow prescribed feeding schedules
- Promotes mobility
- Manufacturer: Infinity
- Support Hotline: 800.970.2337
Product Usage Instructions
Using this guide:
- Receiving a medical device for yourself or a loved one can be overwhelming. This guide aims to provide an overview of the Infinity Enteral Feeding Pump, ensuring a positive experience.
- While this guide offers valuable information, it is not a substitute for the operator’s manual. Please read the operator’s manual thoroughly before operating the pump for in-depth details.
- If you have any questions or concerns, contact the 24-hour clinical support hotline at 800.970.2337. For after-hours support, dial extension 240.
- Training videos are available to supplement the information in this guide. Scan QR codes with a smartphone or tablet camera or click on orange buttons to access related videos.
- CLICK HERE TO DOWNLOAD OPERATOR’S MANUAL
Who to call for help :
- For medical concerns, contact your medical team or primary care provider. For supplies, reach out to your home care provider well in advance to ensure you have an ample supply of days ahead of needing them. Keep extra supplies and formula on hand for emergencies.
- If your pump alarms or for pump-related questions, contact Moog’s Clinical Support. Note down messages displayed on the screen, silence alarms by pressing the RUN/PAUSE button, and find troubleshooting assistance at moogmedical.com/infinity.
FAQ:
-
Q: How often should I clean the Infinity pump?
A: It is recommended to clean the pump after each use to maintain hygiene and functionality -
Q: Can I adjust the feeding plan on the Infinity pump?
A: Yes, you can customize and adjust the feeding plan based on your prescribed schedule and requirements. Refer to the operator’s manual for detailed instructions.
A GUIDE FOR PATIENTS, FAMILIES, & C AREGIVERS
For over 15 years, Infinity pumps have helped people follow their prescribed
feeding schedules and to be as mobile as possible.
USING THIS GUIDE
- Receiving a medical device for yourself or a loved one can be overwhelming.
- As the manufacturer of the Infinity Enteral Feeding Pump, we want to ensure that your experience with our pump is positive. We want to take away as much of the stress and worry about using an enteral feeding pump as we can so that you or your loved one can focus on being healthy.
- This guide provides you an overview of your new Infinity pump. Remember, this guide is not intended to be a substitute for the operator’s manual. Be sure to read the operator’s manual thoroughly prior to operating the pump as it includes more in-depth details on using the pump.
- Here are some highlights of your Infinity pump: Your Infinity pump is portable, it can operate in any orientation (even upside down), weighs less than one pound, and can be carried in a discrete backpack. It is easy-to-use with a very simple user interface. It is accurate up to ± 5%. Perhaps most importantly, Infinity pumps are designed to be rugged and withstand everyday use, including being washed under running water.
- If you ever have questions or concerns, call our clinical support hotline. This support line is available 24 hours per day, 7 days per week for anyone who needs assistance with any of our pumps.
- 800.970.2337 24 HOUR Clinical & Technical Support For after hours support, dial extension 240
Where training videos are available to supplement the information contained in this guide, you will see a QR code (similar to what is pictured below). You can scan these codes with a smartphone or tablet camera to watch a related video. If you are reading this guide on a computer or phone, clicking the orange buttons will take you to the same video.
Download and view the Infinity operator’s manual by scanning this code or by
clicking the button below.
CLICK HERE TO DOWNLOAD
WHO TO CALL FOR HELP
-
For all medical concerns or questions, call your medical team or primary care provider.
- Medical team phone number
-
For supplies, contact your home care provider. Be sure to contact your home care provider at least days ahead of needing supplies so that you do not run out. Always keep
an extra days of supplies and formula on hand in case of an emergency.- Home care provider phone number
-
- If your pump is alarming or if you have other pump-related questions, contact Moog’s Clinical Support. Be sure to read the message on the screen and write it down. You can silence the alarm by pressing the RUN/PAUSE button. You can also find troubleshooting assistance at moogmedical.com/infinity.
- 800.970.2337
- Moog Clinical Support phone number
- If your pump is alarming or if you have other pump-related questions, contact Moog’s Clinical Support. Be sure to read the message on the screen and write it down. You can silence the alarm by pressing the RUN/PAUSE button. You can also find troubleshooting assistance at moogmedical.com/infinity.
YOUR FEEDING PLAN
INFINITY PUMP & DELIVERY SETS
Pump Keypad
Note: PRIME, CLEAR, (plus) and (minus) buttons only work when the pump is paused
Delivery Sets
Sets are available with an attached 500 mL bag, 1200 mL bag, or safety screw spike for use with pre-filled formula containers.
- Cassette
- Symbol
- Tubing
- Feeding bag
- Funnel / bag opening
- ENFit connector
- Protective cover
PREPARING THE DELIVERY SET FOR USE
- If you are using a delivery set with a bag
- Hold the bag upright so that the funnel opening is horizontal. Slowly pour the formula into the bag. Pouring slowly allows the bag to open and helps the formula flow easily into the bag.
- Close the cap by lining up the four notches on the cap to the opening of the funnel, and twist it one quarter turn to secure the cap.
- If you are using a safety screw spike set with a vented bottle or pre-filled bag
- Remove the protective cover from the tip of the safety screw spike set.
- Remove the protective cover from the tip of the safety screw spike set.
PRIMING THE DELIVERY SET
After preparing the delivery set, but before using the pump, you must prime
the delivery set. Priming the delivery set is the process of removing air from
the tubing before feeding.
There are several different methods for priming the Infinity delivery set.
Select the method recommended by your healthcare provider or the method that
best fits your needs.
Priming Options
- Hold to Prime – page 6
- Auto Prime – page 6
- Manual priming – page 7
- Manual priming – page 7
Priming using the Hold to Prime feature
Hold to Prime can be used to prime the delivery set
if it will be hung on an IV pole. Hold to Prime requires holding your finger
on the button throughout the priming process, allowing you to stop priming
whenever needed.
-
Remove the protective cover from the delivery set, and make sure that the delivery set is not connected to the patient.
-
Press the ON/OFF button for 1.5 seconds to turn the pump on. Seat the cassette in the pump and close the pump door.
-
Press and hold the PRIME button. The alarm will sound once, and the pump will prime the set for as long as the button is pressed. The display will read “TO STOP LET GO.”
-
After air is removed from the downstream tubing, release the PRIME button.
The delivery set is now fully primed. -
Both the pump and delivery set can be hung on an IV pole.
Priming using the Auto Prime feature
Auto Prime can also be used to prime the delivery set if it will be hung on an IV pole. When enabled, auto prime is the easiest priming method as it allows you to prime the set with a touch of a button.
-
Remove the protective cover from the delivery set, and make sure that the delivery set is not connected to the patient.
-
Press the ON/OFF button for 1.5 seconds to turn the pump on. Seat the cassette in the pump and close the pump door.
-
Press and hold the PRIME button for 1.5 seconds. Alarm will sound once, and the pump will begin to prime the set. The display will read “TO STOP PUSH PRIM.”
When auto prime is finished, the pump will stop and an alarm will sound. -
Remove any remaining air in the tubing by pressing and holding the PRIME button again for 1.5 seconds.
After air is removed from the downstream tubing, press the PRIME button again to stop the pump.
The delivery set is now fully primed. -
Both the pump and delivery set can be hung on an IV pole.
Manual priming for IV pole use
Manually priming the delivery set is the fastest way to prepare the set for use. Manual priming can be used when the pump and set will be hung on an IV pole for use.
- Remove the protective cover from the delivery set, and make sure that the delivery set is not connected to the patient.
- Grasp the bag with one hand while holding the delivery set cassette in the other hand.
- Gently pinch the teal colored tubing below the symbol. Hold this position until air is removed from the downstream tubing. Gently squeeze the bag at the same time to assist fluid flow. After air is removed from the downstream tubing, release the symbol. The delivery set is now fully primed.
- Seat the cassette in the pump and close the pump door.
- Both the pump and delivery set can be hung on an IV pole.
Manual priming for backpack use
Using the pump and delivery set with a backpack requires the removal of all
air in the delivery set bag and tubing. This can be achieved using the manual
prime method.
- Remove the protective cover from the delivery set, and make sure that the delivery set is not connected to the patient.
- Turn the bag upside down so that the tubing port is at the top. Grasp the bag with one hand while holding the delivery set cassette in the other hand.
- Gently pinch the teal colored tubing below the “ “ symbol. Hold this position until air is removed from the bag and downstream tubing. Gently squeeze the bag at the same time to assist fluid flow. Tilt the bag as needed to evacuate air from the tubing port. After air is removed from the downstream tubing, release the “ “ symbol. The delivery set is now fully primed.
- Seat the cassette in the pump and close the pump door
- Both the pump and delivery set can be placed into a backpack for use.
PROGRAMMING THE PUMP
After the delivery set is prepared, primed, and either hung on an IV pole or placed into a backpack, follow these basic instructions to program the Infinity pump. For more detailed instructions, refer to the operator’s manual or watch the videos on the moogmedical.com website showing how to program the pump.
STEP
BUTTON PRESSES
-
Turn on the pump: Press and hold the ON/ OFF button for 1.5 seconds to turn the pump on. The display will show the last programmed rate.
-
To program a feeding with rate (how fast your pump runs) and dose (how much is to be fed):
-
Press the RATE/DOSE button to display “RATE” on the screen. Use the + and – buttons to program the rate.
-
Press the RATE/DOSE button to display “DOSE” on the screen. Use the + and – buttons to program the dose.
-
To program a rate-only feeding (without setting a dose):
-
Press the RATE/DOSE button twice to display “DOSE” on the screen, and hold the + button until the display shows “INF”.
-
To program an interval feeding (or intermittent feeding):
-
Press the RATE/DOSE button to display “DOSE” on the screen. Use the + and – buttons to program the dose.
Press the FEED INT button to display
“FEED INTERVAL” on the screen. Program the desired number of hours and minutes using the + and – buttons. -
Start the pump: Press the RUN/PAUSE button to start the pump.
-
When feeding is complete: Press the ON/OFF button for 1.5 seconds to turn the pump off.
-
To clear a single value: Press the CLEAR button to reset the displayed value. To clear all settings: Press and hold the CLEAR button for 3 seconds to reset rate, dose, feed interval, and volume delivered values at the same time.
-
View volume delivered: Press the VOL/TOTAL button once to display volume delivered for the current feeding. Press the button again to display the total cumulative volume delivered since the total volume was last reset.
CLEANING
Notes about cleaning
- WARNING: To avoid electrical shock, never clean pump or Infinity AC Adapter/ Charger with charger plugged into an outlet or pump turned on. WARNING: Make sure the Infinity AC Adapter/Charger is completely dry before plugging into an electrical outlet.
- The pump and delivery set must be dry before use to ensure optimal pump performance.
- If needed, a dry or slightly damp cloth may be used to clean the outside of the power adapter while it is disconnected from a power outlet.
- Avoid using harsh cleaners or disinfectants. They may cause damage to the pump surfaces.
To clean the pump
The Infinity pump may be cleaned by rinsing under a stream of warm water.
Standard dish soap and a non-abrasive sponge or cloth can also be used for
deeper cleaning.
Use a cotton swab to clean the pathways around where the cassette is placed
into the pump (areas shown in orange in the image above).
Note: Refer to the operator’s manual for a list of acceptable and unacceptable
cleaning agents, including cautions and warnings.
ALARMS & MESSAGES
Following is a list of alarms and messages seen on the pump, along with some information on why it was displayed and how to fix the situation.
-
ER01 – ER99
The pump has failed a self-test. Try turning the pump off and then back on. -
NO FLOW IN
The pump detected a blockage in the tubing between the pump and food bag. Check for kinks or blockages. Check for cleanliness around the pump sensors. -
PUSH RUN TO FEED
The pump has been in pause mode for 2 minutes. Program and use the pump, or press the ON/OFF button to turn it off -
LOAD SET
The run button was pressed without a set being properly loaded.
Pause the pump, ensure that a delivery set is properly loaded, close the door, and try again. -
NO FLOW OUT
The pump detected a blockage in the tubing between the pump and patient. Check for kinks or blockages. Check for cleanliness around the pump sensors. -
SHUT DOOR
The pump door was opened while the pump was running. Pause the pump. Check to make sure the door is latched securely. -
NO FOOD
The pump detected air in the tubing. Check if the food bag is empty or if there are air bubbles in the tubing. If necessary, refill the food bag and prime the set to remove air from the tubing. -
LOW BATT
There is 1 hour or less of battery life remaining. Plug in the AC Adapter/Charger to recharge the battery.
Other messages
- The pump will occasionally display other messages such as DOSE DONE, NEXT DOSE, CHEK, etc. These messages are used to provide updates on feeding updates and pump performance. See the “Alarms, Messages, and Indications” chapter of the operator’s manual for detailed information.
- You may also refer to the Troubleshooting section on the following page for additional assistance.
View the Infinity Operator’s Manual for additional information on the various
alarms, messages, and indications that can be seen on the Infinity pump.
CLICK HERE TO DOWNLOAD
TROUBLESHOOTING
NO FOOD Alarm – If re-priming of the pump delivery set is required, it is advisable to disconnect the enteral adapter from the patient’s feeding tube while re-priming.
- NO FLOW IN or NO FLOW OUT Alarm
- NO FLOW IN: Occlusion between delivery set and pump.
- NO FLOW OUT: Occlusion between pump and patient.
Speak live with a Moog Clinical Representative for pump questions and
troubleshooting guidance 24 hours a day, 7 days a week.
Clinical & Customer Support
-
800.970.2337
-
Visit moogmedical.com/infinity for additional information about Infinity enteral feeding pumps.
-
Tel: 801.264.1001 Toll Free: 800.970.2337
-
4314 Zevex Park Lane
-
Salt Lake City, UT 84123 USA
-
Infinity® is a registered trademark of Zevex, Inc. Moog® is a registered trademark of Moog, Inc. ENFit® is a registered trademark of GEDSA. © 2023 Moog, Inc. Moog Medical, 4314 Zevex Park Lane, Salt Lake City, UT 84123 USA. LS-84418-001 Rev. A
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>