TOTO 0GU4292 Touchless Soap Dispenser Owner’s Manual

TOTO 0GU4292 Touchless Soap Dispenser

Product Information

Specifications

• Brand: TOTO
• Model: TES20X
• Power Source: Electric

Product Usage Instructions

Warnings

• No person other than a service engineer should disassemble, repair or modify the dispenser.
• Avoid using the dispenser in humid locations where condensation may collect.
• Avoid striking or kicking the dispenser to prevent damage.
• Do not use the dispenser in freezing temperatures.
• Avoid contact between the power cord and hot water supply line.
• Avoid placing objects within the detection range of the infrared sensor.
• Use only TOTO approved liquid soap to avoid warranty invalidation.
• Ensure the electrical outlet is positioned away from water sources.

IoT Enabled Version Notes

• Install the product vertically.
• Do not operate the product with covers removed.
• Avoid installing batteries in the IoT communication card to prevent malfunction.

Before Installation

• Read installation instructions carefully.
• Check for all required parts.
• Ensure space for IoT communication card attachment without
  interference (20mm thickness).

FAQs

Warranty Registration and Inquiry

For product warranty registration, TOTO U.S.A. Inc. recommends online registration on their website. For warranty-related questions, contact TOTO U.S.A. Inc., Customer Service Department at 1155 Southern Road, Morrow, GA 30260 or call 888-295-8134 or 678-466-1300 for international inquiries.

Installation and Owner’s Manual Manual de instalación y del propietario Manuel d’installation et guide d’utilisation Manual do Proprietário e de Instalação Touchless Soap Dispenser Dispensador de jabón sin contacto Distributeur de savon sans contact Dispensador de sabão sem contato
Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends online warranty registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 888-295-8134 or 678-466-1300 when calling from outside of U.S.A.

THANK YOU FOR CHOOSING TOTO

The mission of TOTO is to provide the world with healthy, hygienic and more comfortable lifestyles. We design every product with the balance of form and function as a guiding principle. Congratulations on your choice.
WARNINGS
Please read and adhere to the following notes. Failure to do so could result in personal injury and/or property damage.
No person other than a service engineer should disassemble, repair or modify this dispenser, unless it is specifically described in this manual. Failure to do so may result in electric shock or product malfunction.
Do not use this dispenser in a humid location where condensation may collect on the surface, especially in a sauna or steam room.
Do not strike or kick the dispenser or controller box, as this may damage the unit or cause a leak. Do not use this dispenser if the room temperature drops below freezing. Make sure the power cord does not come in contact with the hot water supply line. Avoid placing any objects within the detection range of the infrared sensor. Use only TOTO approved liquid soap to avoid invalidation of warranty. Make sure the electrical outlet is in a position where it will not get wet during use.
If your product is the IoT enabled version, please adhere to these additional notes. Install the product in the correct vertical orientation. Do not use or operate the product with its covers removed. Do not Install batteries in the IoT communication card. Risk of product malfunction.
BEFORE INSTALLATION
Read these instructions carefully to ensure proper installation. TOTO reserves the right to update product design without notice. Check to make sure you have the parts indicated on the following page. If your product is the IoT enabled version, please make sure there is enough space for the
IoT communication card to attach to controller without interference. The thickness of the IoT communication card is 13/16″ (20mm).
Srpeaqcueirem(21e03nm/t1m6)”
3

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INCLUDED PARTS

COMPONENT BREAKDOWN

Standard

KIT OPTION
Kit Model #
TES201AB#$$ TES202AB#$$ TES203AB#$$ TES204AB#$$ TES205AB#$$ TES201AD#$$ TES202AD#$$ TES203AD#$$ TES204AD#$$ TES205AD#$$ TES201AA#$$ TES202AA#$$ TES203AA#$$ TES204AA#$$ TES205AA#$$ TES201AE#$$ TES202AE#$$ TES203AE#$$ TES204AE#$$ TES205AE#$$ TES201AF#$$ TES202AF#$$ TES203AF#$$ TES204AF#$$ TES205AF#$$ TES201AG#$$ TES202AG#$$ TES203AG#$$ TES204AG#$$ TES205AG#$$

Spout
Model # TLK07001G#$$ TLK07001G#$$ TLK07001G#$$ TLK07001G#$$ TLK07001G#$$ TLK07003G#$$ TLK07003G#$$ TLK07003G#$$ TLK07003G#$$ TLK07003G#$$ TLK03001G#$$ TLK03001G#$$ TLK03001G#$$ TLK03001G#$$ TLK03001G#$$ TLK08001G#$$ TLK08001G#$$ TLK08001G#$$ TLK08001G#$$ TLK08001G#$$ TLK08002G#$$ TLK08002G#$$ TLK08002G#$$ TLK08002G#$$ TLK08002G#$$ TLK08003G#$$ TLK08003G#$$ TLK08003G#$$ TLK08003G#$$ TLK08003G#$$

COMPONENTS

Controller & Tank

Sub-Tank

Qty

Model #

Qty

Model #

Qty

1 TLK01101UA

1

2 TLK01102UA

1

3 TLK01103UA

1

2 TLK01106UA

1 TLK01401U

1

3 TLK01107UA

1 TLK01401U

1

1 TLK01101UA

1

2 TLK01102UA

1

3 TLK01103UA

1

2 TLK01106UA

1 TLK01401U

1

3 TLK01107UA

1 TLK01401U

1

1 TLK01101UA

1

2 TLK01102UA

1

3 TLK01103UA

1

2 TLK01106UA

1 TLK01401U

1

3 TLK01107UA

1 TLK01401U

1

1 TLK01101UA

1

2 TLK01102UA

1

3 TLK01103UA

1

2 TLK01106UA

1 TLK01401U

1

3 TLK01107UA

1 TLK01401U

1

1 TLK01101UA

1

2 TLK01102UA

1

3 TLK01103UA

1

2 TLK01106UA

1 TLK01401U

1

3 TLK01107UA

1 TLK01401U

1

1 TLK01101UA

1

2 TLK01102UA

1

3 TLK01103UA

1

2 TLK01106UA

1 TLK01401U

1

3 TLK01107UA

1 TLK01401U

1

IoT

KIT OPTION Kit Model # TES201Axiy#$$

Spout Model #
TLK0***G#$$

TES202Axiy#$$

TLK0***G#$$

TES203Axiy#$$

TLK0***G#$$

TES204Axiy#$$

TLK0***G#$$

TES205Axiy#$$

TLK0***G#$$

x indicates spout model ‘A’, ‘B’, ‘D’, ‘E’, ‘F’ or ‘G’. A: TLK03001G#$$ B: TLK07001G#$$ D: TLK07003G#$$ E: TLK08001G#$$ F: TLK08002G#$$ G: TLK08003G#$$

COMPONENTS

Controller & Tank IoT Communication Card

Sub-Tank

Qty

Model #

Qty

Model #

Qty

Model #

Qty

1 TLK01101UiA

1

THP3395 or THP3566

1

2 TLK01102UiA

1

THP3395 or THP3566

1

3 TLK01103UiA

1

THP3395 or THP3566

1

2 TLK01106UiA

1

THP3395 or THP3566

1 TLK01401U

1

3 TLK01107UiA

1

THP3395 or THP3566

1 TLK01401U

1

y indicates IoT communication card model ‘2’ or ‘4’. 2: THP3395 4: THP3566

4

INCLUDED PARTS (Continued)
Spout Assembly

ENGLISH

TLK07001G Hex key (Size: 1.5 mm)

TLK07003G Hex key (Size: 1.5 mm)

TLK03001G

TLK08001G

TLK08002G
Controller

TLK08003G

Screw ( 5.1 mm x 32 mm)

Mounting bracket

Anchoring plate

Countersunk tapping screw ( 4 mm x 10 mm)

Supply port cap

0.8 gallon (3L) Tank
Bracket set (for 3L tank only)

Bracket

Screw ( 5.1 mm x 32 mm)
Decorative screw

Hose 6′ 6-3/4″ (2 m) (Single type: 1, Double type: 2,
Triple type: 3)
Hose clamp (Single type: 2, Double type: 4,
Triple type: 6)

Supply port cap

0.26 gallon (1L) Tank (Special order)

Hose 7-1/16″ (180 mm)

Hose clamp: 2

Bracket

Bundling band

Round-head screw ( 5.1 mm x 32 mm)

5

INCLUDED PARTS (Continued)

Controller & Tank

TLK01101UA, TLK01101UiA

TLK01102UA, TLK01102UiA

TLK01103UA, TLK01103UiA

TLK01106UA, TLK01106UiA

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TLK01107UA, TLK01107UiA

Note:Outer cover of TLK0110xUiA has opening on its right side. Opening

Sub-Tank Unit (TLK01401U)
Soap Intake

Hose Unit (TLK01403U)
Connecting hose 16′ 4-7/8″ (5 m)

Special Order

Sub-Tank Connecting hose 16′ 4-7/8″ (5 m)

I-shaped nipple

IoT Communication Card

Y-shaped nipple Hose clamps (6)

Hose clamps (1)
6

QR Code Sticker

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INSTALLATION

INSTALLATION PROCEDURE – Positioning

Positioning the Dispenser
1. Make sure to leave at least 4-3/4″ (120 mm) of space between the soap dispenser and the faucet to prevent accidental activation.
2. Leave 3-1/8″ (80 mm) of space maximum from the inside edge of the sink to the spout installation hole to ensure that any residual soap drips from the dispenser spout into the sink bowl.

(1) Space between the dispenser and the faucet to be 4-3/4″ (120 mm) minimum
Hole for installing the dispenser [1″ ­ 1-1/8″ (25­28 mm) in diameter] (2) The distance from the soap dispenser to the edge of the sink to be 3-1/8″ (80 mm) maximum
Touchless Soap Dispenser

Faucet Sink

Positioning the Tank
Less than 59” (1500 mm)

Less than 55” (1400 mm) (Height of controller: 14” (350 mm))

(Unit: Inch (mm))

Less than 31-1/2” (800 mm)

Controller Tank

Spouts

Install the tank within 31-1/2″ (800 mm) the upper face of the counter. It also should not exceed the height of the upper end of the controller. It cannot be installed on the counter or on the lower level. If it is installed beyond this range, the following troubles may occur. Less water spouts and the soap does not foam.
The length of the hose connected to the spout is 6′ (1.8 m). Install the controller so that the hose can be connected to the controller.

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INSTALLATION PROCEDURE – Spout

1. Insert the dispenser into the installation holes in the counter (or the sink).

Dispenser

2. Secure the dispenser with washer and hex nut.
Caution Make sure that the cords and tubes do not get crimped.

Washer Sensor cord
Liquid soap hose (clear)

Packing

Dispenser Packing

Packing Sensor cord
Hex nut
Air hose (blue)

Washer Hex nut
Air hose (blue) Liquid soap hose(clear)

INSTALLATION PROCEDURE – Controller

Marking of the positions of the screw holes for the anchoring plate. Decide the anchoring position of the controller and mark the positions of screw holes on the wall by referring to the dimensional drawing.

[ 0.8 gallon (3L) Tank Type ] Reference anchoring screw
(394-3m/4m”) [ 0.26 gallon (1L) Tank Type (special order)] (Unit: Inch (mm))

(21 m7/m8′)’ (153-87m/1m6′)’

2(7-103m/1m6′)’ (39-43m/4m”)

1-7/85(”1-(47497/8mm” mm))

Reference anchoring screw

Installing the controller on a tiled or concrete wall

1-7/8”5((1-44779/8mm”mm))

1. Drill a rough hole at the screw hole position and drive in the curl plug (procure in the field).

• Procure a curl plug that matches the screw ( 5.1 mm x 32 mm).

Anchor

2. Anchor the bottom anchoring plate to the controller with one countersunk tapping screw.

Caution Do not tighten the screws with an electric
screwdriver. These should be tightened manually.
Pay attention not to confuse the top side and the bottom side of the anchoring plate.

Controller (Back side) Anchoring plate

Countersunk tapping screw ( 4 mm x 10 mm)

Anchoring plate

Countersunk tapping screw

( 4 mm x 10 mm)

Top side Bottom side

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INSTALLATION PROCEDURE – Controller (Continued)

3. Position and anchor the bracket with two screws.

Controller

4. Hang the controller on the mounting bracket and anchor the bottom anchoring plate with one screw.

• Sandwich the grounding wire with the mounting bracket and anchor them with screw.

Screws

Installing the controller on a wooden wall or dry wall
Confirm that the wooden wall has a structure that can sustain the weight (4.41lb) of the controller (Triple type). (In the case of dry wall, in order to hold the controller, make sure the plywood base is more than 1/2″ (13 mm) thick.) Anchor the mounting bracket with two screws and anchor the anchoring plate with one screw. Reinforce the wall structure sufficiently as needed.
Caution Install the unit body horizontally. Pay attention not to pinch of the electric cord or
contact it with edges.

Screw

Mounting bracket Anchoring plate

Dimensions
[ 0.8 gallon (3L) Tank Type ]

1” (25 mm)

3-3/4” (94 mm)

1” (25 mm)

[ 0.26 gallon (1L) Tank Type (special order)]

(Unit: Inch (mm))

4-1/2”

3-3/4”

(113.5 mm) (94 mm)

1” (25 mm)

5-7/16” (138 mm) 5-7/8” (149 mm)

5-7/16” (138 mm) 7/8” (22 mm)

5-7/16” (138 mm) 5-7/8” (149 mm)

7/16” (11 mm)

1-5/16” (33 mm)

7/16” (11 mm)

1-7/8” (47 mm)
2-7/8” 2-7/8” (72 mm) (72 mm)

1-3/4” (43.5 mm)

1-7/8” (47 mm)

4-5/8”

2-7/8”

(117 mm) (72 mm)

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INSTALLATION PROCEDURE – Tank
[ 0.8 gallon (3L) Tank Type ] Using the bracket to anchor the tank on the floor. 1. Anchor the tank and the brackets with the
decorative screws that should be tightened by hand. 2. Install the tank on the floor with the screw.

Note If the floor is made of concrete, embed the curl plugs first.

Bracket

Tank 2. Screw 1. Decorative screw

[ 0.26 gallon (1L) Tank Type (special order)] 1. Anchor the bracket with the attached round-head screw.

Wall surface

Two round-head screws ( 5.1 mm x 32 mm)

Bracket

2. Pass the constricted part of the tank between the bracket and insert it the full depth.

2. Insert it the full depth.

Constricted part Bracket

3. Insert the tank in the slit on the bottom

surface of the bracket and pass it through

the two holes.

4. Attaching the bundling band.

• The bundling band serves to prevent the tank from falling off if the tank collides with something. If the tank is installed behind a wall, etc., it is not necessary to attach the bundling band.

Hole
Slit on the bottom of the bracket
4. Bundling band

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INSTALLATION PROCEDURE – Connecting Hoses and Cords

Hose Connections
1. Cut the hoses to an appropriate length that reaches to the connected part. (Between the spouts and the controller) (Between the controller and the tank)
Caution Using a cutter, etc., cut the hoses so that the cut surface becomes vertical.

[ Controller side ] 0.8 gallon (3L) Tank 0.26 gallon (1L) Tank (special order)
Liquid soap hose (clear) Connect it to the tank.

2. Insert the hose fully into the controller and put the hose clamp on the projection of the joint to anchor the hose securely.
Hose

Liquid soap hose (clear) Connect it to the spout. Air hose (blue) Connect it to the spout.

Hose clamp

Projection of joint

Caution Connect the hoses and sensors in the
predetermined pairs. When inserting the hoses, pay attention not
to apply strong force to the joint of the tank.
Pay attention not to bend the hoses.

[ Tank side ]

Connect the hoses and sensors in the predetermined pairs.

• Connect the single type to only. (The sensor does not work in any other position.)
• Connect the double type to and . ( does not work.)
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INSTALLATION PROCEDURE – Connecting Hoses and Cords (Continued)

Connector Connections
Remove the cover of the controller and connect the sensor connector to the float switch connector. Connect the sensor connector and the hose in the prescribed positions.

For single installation Connect in one place.
Connector (white) for sensor only

For double installation

Connect in two places.

Connectors (white) and (yellow) for sensor Connect the hoses

For triple installation

and the sensors in

Connect in three places. Connectors (white), (yellow) and (blue)

predetermined pairs.

for sensor Caution

Socket (Sensors)

All connectors of the sensors connected to the

spout are white. The colors of the connectors arranged in the

Connector (Sensors, white)

controller are white, yellow and blue.

Different colors may be connected.

White Yellow Blue Float switch

Wiring Image

Side face (View of wiring)

Bundling of Float Switch Cord
Using bundling clamps, stow and bundle the cords.
Tank Bundling clamp
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INSTALLATION PROCEDURE – IoT Communication Card

1. Connect the IoT wire harness. Listen for the “click” indicating a secure connection.
NOTE: “CLICK” sound.
TOP

4. Slide the hook of the IoT communication card across the opening and seat it down into the notch.
5. Apply the QR code sticker on the front of the controller cover.

IoT wire harness

2. Guide the wire harness into the opening making sure it does not get pinched or kinked.
3. Slide the hook of the IoT communication card into the opening.

QR code sticker
6. Commit the IoT communication card according to TOTO’s instructions.
For any questions regarding installation or maintenance, please contact: TOTO at 888-295-8134 (For i2 system) Georgia-Pacific at 800-890-0896 or KOLOhelp@gapac.com (For i4 system) TeraCode at 800-305-2310 or tototsupport@teracode.com

INSTALLATION PROCEDURE – FILLING liquid soap

1. Remove cap on the tank.

Open

2. Slowly pour liquid soap into the holding tank. Please keep an eye on the level as you pour the liquid soap in slowly so that it doesn’t become foamy. Please pour the liquid soap through the build-in filter.
3. Firmly close the cap on the tank. Please make sure that the cap is securely in place after filling the tank.
13

Close

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Installation Completion Drawing

L=6′ 6-3/4″ (2000 mm)

L=6′ (1800 mm) L=4′ 7-1/8″ (1400 mm) Bundling of cords

14

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INSTALLATION PROCEDURE – Sub Tank Unit

1. Connect the hose to the sub-tank. * Use the connection hose for connecting the tank and cut to the desired length to fit between the sub-tank and the tank.
Caution Do not have kinks or excessive bends in the
hose. Check that all cap nuts are tight.
If loose, liquid leaks. Check them periodically.

Hose clamp Sub-tank

Connection hose

2. Connect one end of the connection hose to the coupling cap on the side of the tank.
Caution Be sure to tighten the hose connection with the hose clamp to secure it into place.

Check

3. Connect the air deflation hose.
Caution Be sure to tighten the air deflation hose securely with the hose clamp.

Hose clamp Connection hose

Air deflation hose

Check

Hose clamp

Tank

4. Attach the elbow to the front end of the air deflationhose and attach it to the wall with the hose tie and wood screw.

• Do not block the elbow. It is the air bleed point for the system. The soap will not flow properly if the elbow is blocked.
  Be sure to install the elbow between the top of the sub-tank and the counter. When the elbow is installed lower than the sub tank the soap overflows.
  Be sure that the hose tie is in position with the air deflation hose and the elbow.

Elbow Hose tie Air

Air deflation hose

Wood Screw

15

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INSTALLATION PROCEDURE – Sub Tank Unit (Continued)
The total length of the connection hose is 16′ 4-7/8″ (5 m). To ensure sufficient supply performance, do not use a hose that is longer than 16′ 4-7/8″ (5 m). Please install the hose horizontally. (It is OK to place on the floor.)
Install the hose in a straight line. A bent hose will prevent the smooth flow of liquid soap.

Position the tanks on a level surface at even height. Installing the tanks at different levels may result in the following malfunctions:
Soap leakage from the tank that is at a lower level.
Improper detection of the liquid soap level in the tank at the higher level.

Up to two tanks can be connected to one sub-tank. Attach the Y-shaped nipple to sub-tank to divert the connection hoses and connect them to each of the tanks.

Note Hose length max 16′ 4-7/8″ (5 m)

Connection hose

Y-shaped nipple

Connection hose

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Installation Completion Drawing
Elbow

Sub-tank supply

Air deflation hose

Sub-Tank

Tank
Coupling Cap Connection hose

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TESTING

After installation is complete, confirm that the dispenser is working properly using the following method.

Checking after the completion of installation.

After the installation has been compleated, test the product using the following procedure.

1. Shift the mode to the installation checking mode. When your hand is held under the sensor for about 8 sec during the first 10 minutes after the power is turned on, the mode shifts to the “Installation Mode”. During sensing, the liquid soap pump is driven and the liquid soap continues to come out. (30 sec at maximum) The liquid soap stops when your hand leaves the sensor. Use this function for filling an empty flow path with liquid soap.

Sensor

Sensor

Caution If more than 10 minutes pass since the power was turned on, pull out the power plug and insert it
again. When disconnecting and reconnecting the power plug , pull out the power plug and leave it
unplug for longer than 10 sec.

2. Dispense and stop the liquid soap.
The liquid soap comes out when you bring your hand under the sensor.
The liquid soap stops when your hand leaves the sensor.

3. Check the tank and the connection of the liquid soap hose for any liquid soap leaks.

Checking for leaks
Caution If the product is not used for a long period of time after installation, liquid soap remaining in the hose dries and dispenses poorly. Therefore, conduct the trial run with water. After the trial run, leave water accumulated in the tank as is and replace it with liquid soap at the beginning of actual use.
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HOW TO USE

Place Hands Under Dispenser Spout.
When the sensor senses someone’s hands, it dispenses a mousse-like liquid soap.
The dispensing time is approximately 0.5 second.
Dispensing stops when the hand is taken away from the dispenser.
If one’s hands remain in front of the dispenser, the mousse-like liquid soap will again be dispensed after approximately a 3 seconds delay. This process can be repeated up to three times.
In order to prevent misuse, the liquid soap dispenser will stop dispensing after 3 times, but repeated soap dispensing is possible by moving the hands away and placing them in front of the dispenser again.

• This function does not work for the first 10 min. after the power is turned on. (See page 16 “Installation Mode”)

Dispenser Spout

Please do not obstruct the dispenser spout opening.
The soap might fly off in an unexpected direction.

Please do not put foam on the tip of the dispenser. If the sensor is blocked, it could malfunction.
When the tip is blocked , please wipe away the debris using a damp cloth.

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REFILLING THE TANK

Please refill the tank with liquid soap when the internal sensor lamp (red) starts blinking. 1. Remove the cap on the tank.
Sensor parts Sensor

Sensor

Sensor lamp (red)

Open

2. Slowly pour the liquid soap into the holding tank. Please keep an eye on the level as you pour the liquid soap in slowly so that it doesn’t become foamy. Please pour the liquid soap through the built-in filter.

3. Firmly close the cap on the tank. Please make sure that the cap is securely in place after filling the tank.
Filling the Sub-Tank (Only if a sub-tank has been installed.) When a sub-tank has been installed, please fill the liquid soap from the opening in the sub- tank. Note Pour soap slowly to avoid bubbles in the tank. If the soap is very slow to drain into the
tank where excessive bubbling occurs, please clean the filter and cap area.

Close Filter

20

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MODE ADJUSTMENT
Setting the Dispensing Volume of Liquid Soap
The dispensing volume of liquid soap has been adjusted to 0.04 o.z before shipping from the factory. This volume can be changed to 0.06 o.z by pulling out the connector. 1. Remove the controller cover.

2. Remove the connector cord from the hook. 3. Pull out the connector.

Screw Screwdriver Controller cover
Connector

4. Hang the connector on the hook. (To prevent loss)

Connector

Hook

5. Mount the controller cover.
Caution Tighten the screws securely. If water is splashed over the tank, the water can penetrate into the controller and cause damage.
Note If the connector is connected again, the liquid soap dispense volume is reset to 0.04 o.z.

Screw Screwdriver

Pay attention not to pinch the cord.
Controller cover

21

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CARE AND CLEANING

For Light Cleaning
Please use a cloth that has been soaked in water and wipe away any debris adhering to the dispenser or sensor.
For Heavy-Duty Cleaning
After wiping away debris with a cloth containing a suitable amount of a neutral, dishwashing detergent, wipe clean with a damp cloth.

When cleaning around the sensor, please be careful not to scratch the surface of the sensor.

Sensor parts
Sensor Sensor lamp (red)

Sensor surface

Please avoid using cleansers that might scratch the surface of dispenser. These include: Detergents containing acid, chlorine bleach or
alkali. Solvents like paint thinner or benzene. Detergents with coarse granules, polishing
powder or cleanser. Nylon scrubbers, pot scrubbers, brushes, etc.
22

Dispenser spout

ENGLISH

PERIODIC MAINTENANCE – Nozzle
[ For the TLK0700*G model ] Clean the nozzle periodically as the soap cannot flow if the nozzle is clogged.

1. Unplug from the power outlet.
2. Use the hex key included to gently loosen and remove the screw. (Roughly 7 turns of the hex key.)

Nozzle Loosen

Screw

Caution If you clean the nozzle in a sink, make sure to cover the drain to prevent losing the small parts.

Hex key
Make sure to fully insert the hex key before loosening the screw. If the hex key is not properly inserted, the screw socket may be deformed and become unusable.

3. Pull out and remove the nozzle after loosening the screw.
4. Pinch the filter and pull it out from the nozzle.
5. Leave the nozzle and the filter to soak in hot water for a few minutes.
Note This makes it easier to remove any soap that has adhered to the nozzle.

Gently pull upwards at a slant
Remove
Filter

23

MAINTENANCE

PERIODIC MAINTENANCE – Nozzle (Continued)

6. Remove the filter from the hot water, and clean it with a soft brush.
Rinse the filter and dry it with a soft cloth.

Filter

7. Remove the nozzle from hot water. Use a bent paper clip to remove any soap clogging the 4 small holes at the soap inlet.

Toothbrush

Bent paper clip

4 small holes

8. Attach the filter onto the nozzle when cleaning is complete. Use the hex key to secure the nozzle back onto the spout with the screw.
Insert the nozzle into the spout until the screw hole is hidden. Make sure the nozzle is fully secured and does not come off.

How to attach the nozzle

Note Activate the dispense to make sure no leaking occurs.

Caution Always attach the nozzle with the dispensing outlet facing downwards. Otherwise the soap may spill everywhere.
Insert the nozzle until the screw hole is hidden

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PERIODIC MAINTENANCE – Nozzle (Continued)
[ For the TLK0800*G model ] Clean the nozzle periodically as the soap cannot flow if the nozzle is clogged.

1. Unplug from the power outlet.
2. Use a Phillips head screwdriver to loosen and remove the screw. (Turn the screwdriver about 10 turns.)
Caution If you clean the nozzle in a sink, make sure to cover the drain to prevent losing the small parts.

Nozzle

Loosen

Screw

Phillips head screwdriver
Make sure to fully insert the screwdriver tip before loosening the screw. If the Phillips head screwdriver is not properly inserted, the screw head may be deformed.

3. When the screw is completely loose, pull the nozzle out to remove it.
4. Pinch the filter and pull it out from the nozzle.
5. Leave the nozzle and the filter to soak in hot water for a few minutes.
Note This makes it easier to remove any soap that has adhered to the nozzle.

Gently pull upwards at a slant
Remove
Filter

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PERIODIC MAINTENANCE – Nozzle (Continued)

6. Remove the filter from the hot water, and clean it with a soft brush.
Rinse the filter and dry it with a soft cloth.

Filter

7. Remove the nozzle from hot water. Use a bent paper clip to remove any soap clogging the 4 small holes at the soap inlet.

Toothbrush

Bent paper clip

4 small holes

8. Attach the filter onto the nozzle when cleaning is complete. Use the Phillips head screwdriver to secure the nozzle back onto the spout with the screw.

How to attach the nozzle

Note Activate the dispense to make sure no leaking occurs.

Caution Always attach the nozzle with the dispensing outlet facing downwards. Otherwise the soap may spill everywhere.
Insert the nozzle until its end touches the main body of the spout.

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PERIODIC MAINTENANCE – Nozzle (Continued)
1. Pull out the power plug.

2. Turn the nozzle by hand to unlock.

3. Grab the projection on the nozzle with a tool such as long-nose pliers and pull out the nozzle and the filter.

Nozzle

4. Clean (Wash with water) the nozzle and the filter.

Caution

If you wash the nozzle in a wash bowl, block

the drain outlet. This part is small and may be

lost.

Tool

Note After washing them with water, wipe off moisture with a dry soft cloth. If you use hot water for cleaning, dirt is washed off more easily.

Unlock

O-ring

Filter

5. After washing the nozzle and the filter, mount them back again. When mounting the nozzle, turn it by hand so that it locks with the spill hole to the lower side. * The nozzle is made so as not to insert reversely.
Note After the nozzle has been mounted, turn on the liquid soap, and make sure that water does not leak from the outside of the nozzle.

How to mount the nozzle View from below
Spill ports * Be sure to mount the nozzle so that the spill
hole comes to the lower side. Otherwise, liquid soap may leak.

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PERIODIC MAINTENANCE – Inside the Tank

In order to use the product comfortably, clean the inside of the tank using the following procedure.

[ 0.8 gallon (3L) Tank Type ] 1. Remove the cap nut and pull out the float switch and the tank joint from the tank.
Note Store the float switch and the tank joint in a bucket, etc. to avoid dust adhering to it.

Float switch

Cap nut Tank joint

2. Remove the bracket. If the tank is anchored on the floor or the wall, turn the decorative screw by hand and dismount the tank.

Tank Bracket

Decorative screw

3. Wash the tank.

4. Put the tank back in the original position.
5. Put back the float switch and the tank joint. Note Mount the packing between the tank joint and the tank without fail.
6. Mount the tank to the bracket for anchoring.

Float switch

Cap nut Tank joint

Tank
Decorative screw

28

PERIODIC MAINTENANCE – Inside the Tank (Continued)
[ 0.26 gallon (1L) Tank Type (special order)] 1. Remove the bracket from the underside of
the tank.
Bundling band Remove it

2. Remove the cap nut and pull out the float switch and the tank joint.

Cap nut Tank joint

Float switch

ENGLISH

3. Remove the cap of the supply port and the ring.
4. Remove the cover and dismount the tank from the bracket.

Supply port cap Ring

Cover

Tank

Bracket

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PERIODIC MAINTENANCE – Inside the Tank (Continued)
5. Wash the tank.

6. Put the tank back in the original position.
7. Mount the float switch and the tank joint.
8. Mount the cover, the ring and the cap of supply port.
9. Mount the bracket from the bottom of the tank.

Supply port cap Ring

Cap nut Tank joint

Float switch

Cover

Tank

Once a month Check all tube connections for any signs of leakage.
Twice a year Check all fixed connections and tighten as needed.

Bracket

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LONG-TERM NON-USE
If there will be long periods of time where the dispenser will not be used, remove all soap from dispenser using the following method.
1. Remove soap from tank and wash tank out with water. 2. Fill the tank with water and set up the dispenser as usual. 3. Flush the line with water by activating dispenser until no soap comes out from spout.
Refill the tank with water if necessary. 4. Discard any water left in tank and allow tank to dry. 5. Disconnect the power supply until use resumes.

TROUBLESHOOTING

Problem
No soap comes out

Operating

Cause

Soap is low Red LED flashing
Obstruction in front of sensor window

Red LED lighting-up Pump is not working correctly

–

Sensor window is dirty

–

Sensor window is disconnected

–

Power supply is disconnected

–

Tube is disconnected

Solution Fill tank with liquid soap Remove the obstruction
Clean sensor window Connect cable Connect cable Connect tube

Soap won’t stop running

–

Sensor window is dirty

Clean sensor window

It doesn’t dispense

–

Air tube (blue) is disconnected

mousse

–

Soap viscosity is high

Connect air tube Change to TOTO approved liquid soap

Soap comes out unexpectedly

–

Soap will be automatic dispersed after 72 hours of non-usage to prevent clogging.

–

Amount of dispensed soap is small

–

Soap viscosity is high

–

Filter is clogged

Change to TOTO approved liquid soap Clean filter

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Kit Model

SPECIFICATIONS

TES201A Series TES202A Series TES204A Series TES203A Series TES205A Series

Configuration

Power supply
Wattage
Sensor detection range
Ambient Temperature
Humidity
Power Cord Length
Soap volume
Tank Capacity

AC 120 V

4 W

6.5 W

9 W

5-1/8” ­ 7-7/8” (130­200 mm) sensor is self-adjusting

34­104°F (1­40°C)

Max.90% RH

55” (1.4 m)
0.04 o.z (1.2 ml) (at factory setting)
For TES201(2/3)A Series: Approximately 0.8 gallon (3 L) (Usable Capacity) For TES204(5)A Series : Approximately 6.1 gallon (23 L) (Usable Capacity)

Specifications

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MAINTENANCE WARNINGS – IoT Communication Card
Follow these instructions carefully. Failure to do so could result in personal injury, risk of fire, smoke and/or property damage.
– Handle the product with care when performing maintenance. – DO NOT pull, twist or damage the wires or connectors. Risk of product malfunction. – NEVER splash water on the components. This is an electrical device.
DO NOT get the components wet. Risk of product malfunction.
Follow these instructions carefully. Failure to do so could cause incorrect data reporting. – Each IoT communication card has been electronically paired to a specific controller. DO NOT MIX UNPAIRED SIMILAR COMPONENTS EVEN WHEN VISUALLY IDENTICAL. – When performing maintenance, please keep track of paired components. – Make sure paired IoT communication card reconnects to it’s exact corresponding paired controller. – Failure to reconnect corresponding paired components will result in product malfunction.
REGULATORY STATEMENTS – IoT Communication Card
FCC: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Interference Statement Part 15.105 (b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
– Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected. – Consult the dealer or an experienced radio/TV technician for help. To comply with FCC and Industry Canada RF exposure limits for general population / uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 43mm from all persons and must not be operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures.
Industry Canada: This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada, exempts de licence standard RSS (s). Son fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif ne peut pas causer d’interferences. et 2) ce dispositif doit accepter toute interference, y compris les interferences qui peuvent causer un mauvais fonctionnement de (‘appareil.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
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THREE YEAR LIMITED WARRANTY

Warranty applies to select Electronic Flush Valves, Faucets and Soap Dispensers only.
1. TOTO warrants its electronic flush valves, faucets and soap dispensers (“Product”) to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product purchased and installed in North, Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items: a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product. c. Damage or loss resulting from sediments or foreign matter contained in a water system. d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not specified to tolerate. f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and failure to register will not diminish your limited warranty rights.
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134 or 678-466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport the Product to a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

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