TOTO MS863 Carolina 8-in Side Mount Polished Chrome Handle Instruction Manual

May 15, 2024
TOTO

TOTO Logo Installation Manual
MS604/MS634/MS814/MS853
MS854/MS856/MS863/MS864
CST604/CST634

  • with different options.

THANKS FOR CHOOSING TOTO!

The mission of TOTO is to provide the world with healthy, hygienic and more comfortable lifestyles. We design every product with the balance of form and function as a guiding principle. Congratulations on your choice.

COMMON TOOLS NEEDED

•  10” pipe wrench
•  Carpenter’s Level
•  Tape Measure
•  Pliers| •  Screwdriver
•  Putty Knife
•  Hacksaw
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MATERIALS REQUIRED:

• Flexible Supply Tube / Connector
• Supply Stop Valve| •  Mounting (T) Bolts & Nuts (2pc)
•  Wax Ring / Seal
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INCLUDED PARTS

Check to make sure you have all these parts from the package:

China bowl| Toilet Seat Set| a. Caps (plastic) – 2 ”
b. Base (plastic) – 2
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CARE AND CLEANING

WARNING!
DO NOT USE IN-TANK BOWL CLEANERS.
The use of high concentration of chlorine or chlorine-related products can seriously damage fittings in the tank. This damage can cause leakage and property damage.
TOTO shall not be responsible or liable for any tank fitting failure or damage caused by the use of in-tank bowl cleaners.

BEFORE INSTALLATION

  • Read these instructions thoroughly before beginning work. Please leave instructions for customers.
  • These instruction contain maintenance and warranty information.
  • If necessary, remove the existing toilet.

IMPORTANT!
Due to the powerful performance of our Cyclone, G-Max, E-Max and Power Gravity flushing systems, they are not specified for back-to-back installations. The only means of installing these toilets in a back-to-back situation is when the toilet drain connections  incorporate a WYE fitting. Please contact your builder or contractor prior to this installation. TOTO
Carolina 8-in Side Mount Polished Chrome Handle - BEFORE
INSTALLATIONIn order for your new TOTO toilet to fit correctly, check the dimensions below:TOTO
Carolina 8-in Side Mount Polished Chrome Handle - BEFORE INSTALLATION
2

INSTALLATION PROCEDURE

  1. Clean any debris out of the closet flange, then install the mounting bolts into the slots of the flange (see Illustration 1). The bolt should be inserted into the slot with its head down and threaded shank pointed upward.TOTO Carolina 8-in Side Mount Polished Chrome Handle - INSTALLATION PROCEDURE 1

  2. Carefully tum the toilet upside down on some padding. Firmly press a new wax seal (not supplied) onto the circular recess around the outlet opening. Tum the toilet upright and gently lower it into position over closet flange & bolts. With the toilet properly aligned, press down firmly on both sides of toilet rim to seat wax seal.
    CAUTION: Do not move toilet after the wax seal is set.

  3. Insert the cap base, washer and thread nuts onto the bolts and hand tighten. Then tighten the bolts an additional 1 turn. Install the bolt caps. (see Ill. 2).TOTO Carolina 8-in Side Mount Polished Chrome Handle - INSTALLATION PROCEDURE 2 NOTE: check that cap does not fit properly, check that cap base has the correct side up indicated by THIS END UP (THIS PART UP). Or check for interference of the mounting bolt with the cap. Carefully cut the bolt length to allow the cap to fit.
    WARNING! Do not over-tighten the nuts. Damage to china or plastic parts may result.

  4. Flush water through the flexible supply (not supplied) prior to connection at ballcock/fill valve. Run water into a bucket or similar catch basin until all debris/minerals have cleared the flexible supply, to ensure that the fill valve does not become contaminated. Connect the flexible supply to the ballcock/fill valve shank using a flexible chrome-copper tube connector or equivalent (see Ill. 3).TOTO Carolina 8-in Side Mount Polished Chrome Handle - INSTALLATION PROCEDURE 3 CAUTION: Do not over-tighten the nut at the fill valve.
    Open the supply stop, checking for leakage. Slightly re-tighten if necessary. The water supply pressure should be 20 to 80 psi static.(Trim Plate, Nipple, Valve & Flexible Supply – not supplied.)

  5. NOTE: No ballcock / fill valve adjustments are needed. The water will automatically stop at proper level.
    Flush the toilet several times. Check drain valve for proper operation.
    Make sure that chain is not tangled and drain valve is in it’s proper position.

  6. Install the toilet tank lid onto the toilet tank top.

  7. Install the toilet seat onto the toilet bowl (see Ill. 4). (Top Mount Bolt Set is included with the bowl). Insert the rubber bushing nuts into the bowl seat holes.TOTO Carolina 8-in Side Mount Polished Chrome Handle - INSTALLATION PROCEDURE 4 NOTE: Remove the existing seat if necessary.
    Place the seat on the bowl and rotate the hinge unit into place while holding seat down on the bowl. Fasten and tighten the bolt from the top with a screwdriver. Replace the bolt cap and the lower lid (if necessary).

MAINTENANCE INSTRUCTIONS

Replacing the Fill Valve

  1. Shut off the water supply to the toilet.

  2. Flush toilet and remove remaining water from tank with a sponge.

  3. Remove the water supply connection at the fill valve.

  4. Remove old fill valve and use damp sponge to clean hole in tank.

  5. Place new fill valve inside tank hole.

  6. Thread mounting nut onto fill valve shank and tighten the nut.
    NOTE: Do not over-tighten. Be sure to install fill valve in a position that does not interfere with the trip lever operation.

  7. Connect water supply to fill valve shank and hand-tighten only.
    NOTE: Do not overtighten. These are plastic parts. Never use pipe dope on any water supply connection.

  8. Attach refill tube to fill valve nipple and clip other end of refill tube to the overflow pipe.

  9. Turn water supply ON and check for leaks outside the tank.
    NOTE: As water fills the tank, water is also directed into the overflow tube via the refill tube. This additional flow of water is critical to refilling your toilet’s bowl.
    Once the water stops filling the tank, some residual drops of water may drip from the fill valve. This is NORMAL as these drops will subside.

Water Level Adjustment
Depending on the manufacturing plant, you may have one of the following fill valves:TOTO Carolina 8-in Side Mount Polished Chrome Handle - Water Level
Adjustment

For Type A and Type C Fill Valve:
Refer to the water level (WL) setting marked on the inner wall of the tank. Allow the water to fill the tank. Turn the adjustment screw clockwise in the (+) direction to increase the water level height (see Illustration 1). Turn the adjustment screw counter-clockwise in the (-) direction to decrease the water level height. Flush the toilet to verify the correct water level. Adjust as necessary.
For Type B Fill Valve:
There are no water level adjustments. The fill valve has been preset at the factory.

Replacing the Flush Valve
(CST604CUF & CST814CUF Models)

  1. Turn off water supply and flush the toilet. Remove the remaining water from tank with a sponge.
  2. Remove the tank lid and place it upside down on a clean surface.
  3. Pull the clip on top of trip lever gear box as shown. (see Ill.1)TOTO Carolina 8-in Side Mount Polished Chrome Handle - MAINTENANCE INSTRUCTIONS
  4. Pull gear box away and set on the side as shown. (see Ill. 2).
  5. Rotate and pull up on the flush tower to remove it. (see Ill. 3).
  6. Remove the grey rubber seal gasket and rinse under running water to clean. (see Ill. 4).
  7. Place the gasket back on the flush tower.
  8. Align and place the flush tower into housing and gently press to snap and to lock into place.
  9. Replace the trip lever gear box and push down on lever to lock it in place.
  10. Carefully install the tank lid back on the tank.
  11. Flush the toilet several times making sure the trip lever operates normally.
  12. Check the water level in the tank and leak.

Replacing the Drain Valve

  1. Shut off the water supply.

  2. Flush the toilet to remove the water inside the tank.

  3. Remove the tank lid and place somewhere safe.
    NOTE: Before removing anything from the tank, note the placement of the drain valve, chain and refill tube.

  4. Unhook the refill tube from the overflow tube of the drain valve.

  5. Unlock the flush tower unit by turning counter-clockwise with the chain hook still attached to the trip lever (ill.1).TOTO Carolina 8-in Side Mount Polished Chrome Handle - MAINTENANCE INSTRUCTIONS 5

  6. Unhook the chain from the trip lever and remove the flush tower unit (ill. 2).

  7. Unscrew the screws from the drain valve body.
    IMPORTANT: Make sure not to tum more than seven full turns as the black mounting block can fall into the water channel.

  8. Remove the drain valve body from the tank (ill. 3).

  9. Replace the drain valve in the same position as the former drain valve.

  10. Tighten the screws, applying light torque on each screw before final torque on all the screws.

  11. Install the flush tower unit onto the drain valve body and turn clockwise to lock the part.

  12. Hook the chain back to its original location, and the refill tube.

  13. Turn the water supply back on and check for any leak after the tank has been filled.

CEFIONTECT® CLEANING INSTRUCTIONS

WHAT IS CEFIONTECT®?
CEFIONTECT® is TOTO’s super-smooth permanent glaze that prevents debris from sticking to surfaces. Products with the letter “G” in the number have the CEFIONTECT® glaze. This glaze, along with regular cleaning, will help keep your TOTO product in pristine condition. NOTE:
For best results to keep your TOTO product with CEFIONTECT® clean:

  • Lavatory: Use a mild dish detergent with a clean, soft cloth.
  • Toilet: Use a gel based cleaner with a soft bristled-plastic brush.
  • Don’t use cleaners, polishing powders or detergents that have gritty or coarse particles.
  • Don’t use bleach, chemical thinners or products that have acid or alkaline detergents listed as ingredients.
  • Don’t use metal scrub brushes or steel wool.

Following these instructions will ensure that your TOTO product with the CEFIONTECT® glaze will always stay intact, keeping your product like new for years to come!TOTO Carolina 8-in Side Mount Polished Chrome Handle -
CEFIONTECT® CLEANING INSTRUCTIONS 3

WARRANTY

  1. TOTO warrants its vitreous china products (“Product”) to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to the ORIGINAL PUR- CHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product purchased and installed in North, Central and South America.

  2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/ or reinstallation of the Product.

  3. This warranty does not apply to the following items:
    a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
    b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negli- gence, or improper care, cleaning, or maintenance of the Product.
    c. Damage or loss resulting from sediments or foreign matter contained in a water system.
    d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
    e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not specified to tolerate.
    f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning practices or water or atmospheric conditions.
    g. Tank flushing mechanisms of plastic or rubber moving parts.
    h. Toilet seats of plastic, wood or metal.

  4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and failure to register will not diminish your limited warranty rights.

  5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.

  6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a etter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 678-466-1300 or 888-295-8134, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport the Product to a service facility.

WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage. For more information please call 888-295-8134.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CON- SEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends online warranty registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 888-295-8134 or 678-466-1300 when calling from outside of U.S.A.

TOTO Logo TOTO® U.S.A., Inc. 1155 Southern Road, Morrow, Georgia 30260
Tel: 888-295-8134 Fax: 800-699-4889
www.totousa.com
0GU013Z-16
Rev Date: 03/23 0GU013Z-16

Documents / Resources

| TOTO MS863 Carolina 8-in Side Mount Polished Chrome Handle [pdf] Instruction Manual
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References

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