TOTO CST Series Toilet Elongated Bowl Installation Guide

October 27, 2023
TOTO

CST Series Toilet Elongated Bowl
Installation Guide
CST474CEF(G)/CST474CUF(G)/CST764S(G)
CST774S(G)/CST794SF/CST794EF
TOTO CST Series Toilet Elongated
Bowl

THANKS FOR CHOOSING TOTO!

The mission of TOTO is to provide the world with healthy, hygienic, and more comfortable lifestyles. We design every product with the balance of form and function as a guiding principle. Congratulations on your choice.

COMMON TOOLS NEEDED

• 10″ Adjustable Wrench
• Carpenter’s Level
• Tape Measure
• Flat Screwdriver
• Putty Knife
• Drill| • Bowl Wax Ring
• Closet Flange Mounting Bolts
• Water Supply Line
– 5/16 ” drill bit for concrete/tile
-11/64 ” drill bit for wood floor
---|---

INCLUDED PARTS

Check to make sure you have all these parts from the package:

China Bowl with Lid

|

Tank

| In the Uni-Fit Rough-In box:
---|---|---

Tank Lid

|

Tank to Bowl Gasket

|

PVC outlet Connection

a. Bolts (metal) – 2
b. Washers(rubber)-2
c. Washers (metal)- 4
d. Nuts (metal) -4

|

Top Bolt Mount Set (for a seat)

|

Cover Plate
(Not for CST794SF/CST794EF)
(2 pieces)

|

Anchor (4 pieces)

|

T-Bolt Washer (2 pieces)

|

T-Bolt Nut (2 pieces)

Toilet Mounting Bolt (T-Bolt) (2 pieces)

|

Mounting Screw with Washer (4 pieces)

CARE AND CLEANING

WARNING!
DO NOT USE IN-TANK BOWL CLEANERS.
The use of high concentrations of chlorine or chlorine-related products can seriously damage fittings in the tank. This damage can cause leakage and property damage. TOTO® shall not be responsible or liable for any tank fitting failure or damage caused by the use of in-tank bowl cleaners.

BEFORE INSTALLATION

  • Read these instructions thoroughly before beginning work.
  • Please leave instructions for customers. These instructions contain maintenance and warranty information.
  • If necessary, remove the existing toilet.

IMPORTANT!
Due to the powerful performance of our Cyclone, G-Max, E-Max, and Power Gravity flushing systems, they are not specified for back-to-back installations. The only means of installing these toilets in a back-to-back situation is when the toilet drain connections incorporate a WYE fitting. Please contact your builder or contractor prior to this installation.

TOTO CST Series Toilet Elongated Bowl - Fig 15

In order for your new TOTO toilet to fit correctly, check the dimensions below:

  1. The distance between the finished wall to the center of the toilet outlet, rough-in “RI”:TOTO CST Series Toilet Elongated Bowl - Fig 16

Please make sure that you have the correct outlet connection part:

“RI” Outlet Connection Part No.
12″ TSUO1 W.12R / TSUO3W.12R
(Supplied)
10″ TSUO1 W.1 OR / TSUO3W.1 OR
(Optional – Must be purchased separately)
14″ TSUO1 W.14R / TSUO3W.14R
(Optional – Must be purchased separately)
12″ TSUO2W.12 (Supplied for CST794SF/CST794EF)

Removing Existing Toilet (if necessary)

  1. Turn off the water supply
  2. Flush the toilet, and remove any remaining water from the tank and bowl.
  3. Disconnect the water connector.
  4. Remove the tank and bowl.
  5. Remove the old wax seal and mounting bolts.

INSTALLATION PROCEDURE

Install Mounting Bolts

  1. Clean any debris out of the closet flange, then install the mounting bolts into the slots of the flange. The bolt should be inserted into the slot with its head down and threaded shank pointed upward (ill. 1).TOTO CST Series Toilet Elongated Bowl - Fig 20 Install Outlet Connection
  2. Drill four 11/64″ holes on the floor at the location shown in the Unifit RoughIn installation instructions found in the Rough-In box (see Illustration 2). (5/16″ holes are for concrete/ tile floor anchors).TOTO CST Series Toilet Elongated Bowl - Fig 21
  3. Turn the PVC outlet connection upside down. Firmly press a new wax seal onto the circular recess around the outlet opening. Turn the outlet connection upright and lower it into position over the closet flange. With the unit properly aligned, press down firmly to set the wax seal (see Illustration 3).TOTO CST Series Toilet Elongated Bowl - Fig 22 CAUTION: Do not move the outlet connection after the wax seal is set.
  4. Insert the washers and thread nuts onto the mounting bolts and hand-tighten them (see Illustration 4). Then tighten bolts an additional½ turn. Secure the back side of the outlet connection to the floor using the 4 screws and washers. Insert the T-bolts into the slots with the head down and threaded shank pointed upward.TOTO CST Series Toilet Elongated Bowl - Fig 23 NOTE: Do not remove the white tie-wrap from the rubber sleeve. Level the PVC outlet. Do not use excessive force.

Tank to Bowl Mounting

  1. Make sure the large tank-to-bowl gasket is mounting over the flush valve outlet on the underside of the tank.
  2. Make sure the ball cock nut and flush valve nut are tightened properly.
  3. Pick up the tank and carefully guide the flush valve outlet into the bowl inlet on the bowl inlet in bowl tank shelf.
  4. Place washers on mounting bolts. Support the tank and align mounting bolts through ½” holes in the tank base and bowl mount shelf.
    Thread on the nuts end, hand tightens before releasing the tank. Tighten nuts evenly until the tank sets snug on the bowl.TOTO CST Series Toilet Elongated
Bowl - Fig 24

NOTE: Do not grab the overflow tube for handling the tank.
Installing Toilet

  1. Lift the toilet and gently lower it into position over the closet flange. Make sure that the spigot outlet of the toilet slips into the rubber sleeve and that T-bolts fit through the openings in the base of the toilet.
  2. Insert washer and thread nuts on to bolts and hand tighten.
  3. Tighten bolts an additional ½ turn.
  4. Install cover plates.TOTO CST Series Toilet Elongated Bowl - Fig 25 WARNING: DO NOT over-tighten the nuts, damage to china or plastic parts may result.

Connecting Water Line

  1. The supply stop should be installed per the supply stop instruction at the location shown in the Before Installation section.

  2. Flush the water line briefly to ensure the removal of debris. Connect the flexible supply hose to the supply stop.
    CAUTION: Hand-tighten only.

  3. Open the supply stop, checking for leakage. Slightly re-tighten if necessary. The water supply pressure should be 20 to 80 psi static.TOTO CST Series Toilet Elongated Bowl - Fig 26

Operation
NOTE: No ballcock/ fill valve adjustments are needed. The water will automatically stop at proper level.

  1. Flush the toilet several times. Check the flapper valve for proper operation. Make sure that chain is not tangled and flapper arm is in its proper position.

  2. Install the toilet tank lid onto the toilet tank top.

  3. Install the toilet seat onto the toilet bowl(see Illustration 7). (Top Mount Bolt Set is included with the bowl). Insert the rubber bushing nuts into the bowl seat holes.
    NOTE: Remove the existing seat if necessary.

  4. Place the seat on the bowl and rotate the hinge unit into place while holding seat down on the bowl. Fasten and tighten the bolt from the top with a screwdriver. Replace the bolt cap and the lower lid (if necessary).TOTO CST Series Toilet Elongated Bowl - Fig 27

MAINTENANCE INSTRUCTIONS

Fill Valve Replacement Procedure

  1. Shut off the water supply to the toilet.

  2. Flush the toilet and remove the remaining water from the tank with a sponge.

  3. Remove the water supply connection at the fill valve.

  4. Remove the old fill valve and use a damp sponge to clean the hole in the tank.

  5. Place new fill valve inside tank hole.

  6. Thread the mounting nut onto the fill valve shank and tighten the nut.
    NOTE: Do not over-tighten. Be sure to install the fill valve in a position that does not interfere with the trip lever operation.

  7. Connect the water supply to fill the valve shank and hand-tighten only.
    NOTE: Do not overtighten. These are plastic parts. Never use pipe dope on any water supply connection.

  8. Attach the refill tube to fill the valve nipple and clip another end of the refill tube to the overflow pipe.

  9. Turn the water supply ON and check for leaks outside the tank.
    NOTE: As water fills the tank, water is also directed into the overflow tube via the refill tube. This additional flow of water is critical to refilling your toilet bowl. Once the water stops filling the tank, some residual drops of water may drip from the fill valve. This is NORMAL as these drops will subside.

Water Level Adjustment
Depending on the manufacturing plant, you may have one of the following fill valves:

TOTO CST Series Toilet Elongated Bowl - Fig 28

For Type A and C Fill Valve:
Refer to the water level (WL) setting marked on the inner wall of the tank. Allow the water to fill the tank. Turn the adjustment screw clockwise in the (+) direction to increase the water level height (see Illustration 1 ). Turn the adjustment screw counter-clockwise in the (-) direction to decrease the water level height. Flush the toilet to verify the correct water level. Adjust as necessary.TOTO CST Series Toilet Elongated Bowl - Fig
29 For Type B Fill Valve:
There are no water level adjustments. The fill valve has been preset at the factory.
*Servicing the Flush Valve (ST453 Model Tank Only)**

  1. Turn off the water supply and flush the toilet.
    Remove the remaining water from the tank with a sponge.

  2. Remove the tank lid and place it upside down on a clean surface.

  3. Pull the dip on top of the trip lever gearbox as shown.

  4. Pull the gearbox away and set it on the side as shown. (see III. 1 & III. 2)

  5. Rotate and pull up on the flush tower to remove it (see III. 3).

  6. Remove the grey rubber seal gasket and rinse under running water to clean (see III. 4).

  7. Place the gasket back on the flush tower.

  8. Align and place the flush tower into the housing and gently press to snap and lock in place.

  9. Replace the trip lever gearbox and push down on the lever to lock it in place.

  10. Carefully install the tank lid back on the tank.

  11. Flush the toilet several times making sure the trip lever operates normally.

  12. Check the water level in the tank and inspect for signs of any leakage.

Replacing the Drain Valve

TOTO CST Series Toilet Elongated Bowl - Fig 35

  1. Shut off the water supply.

  2. Flush the toilet to remove the water inside the tank.

  3. Remove the tank lid and place it somewhere safe.
    NOTE: Before removing anything from the tank, note the placement of the drain valve, chain, and refill tube.

  4. Unhook the refill tube from the overflow tube of the drain valve.

  5. Unhook the chain from the trip lever.

  6. Uninstall the tank (refer to the toilet installation manual).

  7. Remove the drain valve body from the tank.

  8. Replace the drain valve in the same position as the former drain valve.

  9. Hand-tighten the mounting nut of the drain valve and use a wrench to tighten another 3/4 turn.

  10. Reinstall the tank onto the bowl and place the chain and refill tube the same way as it was for the former drain valve.

  11. Turn the water supply back.

  12. Check for any leakage after the tank has been filled.

CEFIONTECT® MAINTENANCE INSTRUCTIONS

WHAT IS CEFIONTECT®?
CEFIONTECT® is TOTO’s super-smooth permanent glaze that prevents debris from sticking to surfaces. Products with the letter “G” in the number have the CEFIONTECT® glaze. This glaze, along with regular cleaning, will help keep your TOTO product in pristine condition.TOTO CST Series Toilet Elongated
Bowl - Icon 2

NOTE:
For best results to keep your Toto product with CEFIONTECT® clean:

  • Lavatory: Use a mild dish detergent with a clean, soft cloth.
  • Toilet: Use a gel-based cleaner with a soft bristled-plastic brush.
  • Don’t use cleaners, polishing powders, or detergents that have gritty or coarse particles.
  • Don’t use bleach, chemical thinners, or products that have acid or alkaline detergents listed as ingredients.
  • Don’t use metal scrub brushes or steel wool.

Following these instructions will ensure that your TOTO product with the CEFIONTECT® glaze will always stay intact, keeping your product like new for years to come!

WARRANTY

  1. TOTO warrants its vitreous china products (“Product”) to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of one (1) year from the date of purchase. This limited warranty is extended only to the ORIGINAL PUR-CHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Products purchased and installed in North, Central, and South America.

  2. TOTO’s obligations under this warranty are limited to repair, replacement, or another appropriate adjustment, at TOTO’s option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used, and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return, and/ or reinstallation of the Product.

  3. This warranty does not apply to the following items:
    a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
    b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product.
    c. Damage or loss resulting from sediments or foreign matter contained in a water system.
    d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair, or modification of the Product.
    (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
    e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not specified to tolerate.
    f. Damage or loss resulting from normal and customary wear and tears, such as gloss reduction, scratching or fading over time due to use, cleaning practices or water or atmospheric conditions.
    g. Tank flushing mechanisms of plastic or rubber moving parts.
    h. Toilet seats of plastic, wood or metal.

  4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and failure to register will not dimin-ish your limited warranty rights.

  5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.

  6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (678) 466-1300 or (888) 295-8134, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport the Product to a service facility.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR THE LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramine in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of highly concentrated chlorine or chlorine-related products can seriously damage the fittings. This damage can cause leakage and serious property damage. For more information, please call TOTO at (888) 295-8134.

ROUGH-IN DIMENSIONS

* Check for the correct dimension
NOTE: Compensate accordingly for any baseboard blocks.

TOTO CST Series Toilet Elongated Bowl - Fig 36 NOTE: The water supply rough-in is significantly wider than the standard 5″ rough-in. Consult your builder or contractor.

Model A B C D
CST 47 4CEF(G) 28-3/8″ 16-1/8″ 30″ 17-1/4″
CST474CUF(G) 28-3/8″ 16-1/8″ 30″ 16″
CST794EF 28″ 16-1/8″ 32-1/2″ 19-3/8″
CST794SF 28″ 16-1/8″ 32-1/2° 19-3/8″

REPLACEMENT PARTS

Model Flapper Fill Valve Flush Valve Trip Lever
ST453U 9BU094 TSU99A.X THU456R-A THU485#CP
ST453UR 9BU094 TSU99A.X THU491  THU492#CP
ST454E THU500S TSU99A.X THU445.10F-A THU068#XX
ST454ER THU500S TSU99A.X THU445.10F-A THU279#CP
ST794E THU500S TSU99A.X THU444.10D-A THU194#CP
ST794ER THU500S TSU99A.X THU444.10D-A THU194#CP
ST794S THU500S TSU99A.X THU443.10B-A THU194#CP
ST794SR THU500S TSU99A.X THU443.10B-A THU194#CP

TOTO CST Series Toilet Elongated Bowl - Fig 37

Model| Drain Valve| Seal Gasket| Fill Valve| Trip Lever
---|---|---|---|---
ST454E*| THU824-A| THU407|  TSU99A.X| THU808#CP-A
ST454ER| THU824-A| THU407|  TSU99A.X| THU279#CP
ST794E| THU444.10D-A| THU407|  TSU99A.X| THU164#CP
ST794ER| THU444.10D-A| THU407|  TSU99A.X| THU164#CP

Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends online warranty registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295-8134 or (678) 466-1300 when calling from outside of the U.S.A.

TOTO® U.S.A., Inc. 1155 Southern Road,
Morrow, Georgia 30260
Tel: 888-295-8134
Fax: 800-699-4889
www.totousa.com
0GU011Z-8
Rev Date: 6/21

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