Veken SHF3 2-Pack Replacement Filter for Handheld Shower Head Instruction Manual
- June 1, 2024
- Veken
Table of Contents
Veken SHF3 2-Pack Replacement Filter for Handheld Shower Head
The warranty is not transferable. We only provide warranty services to buyers who purchased from our Amazon store and possess the purchase proof, and not to any other purchaser or subsequent owner. The price matching policy is not applicable. No price difference refund. Sellers are the responsible party. Amazon allows different sellers to sell the same product so please confirm the seller by checking the order details before contacting us.
If you encounter any issues while using our products, you can contact us through the following method:
- Email: [email protected]
- 30 Days Free Return & Replacement
- 2-Year Product Warranty
Gifted parts, replacements, and consumable products are not covered by the 2-year warranty. Manufacturer’s warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
Tips for Using the Filter Function
It is recommended to replace the filter cartridge every 2-3 months, depending on your water quality.
- Note: Initially, there may be black particles in the water due to the activated carbon filter. Run the shower head for 3 minutes to clear them and restore normal water flow.
- Please remember to keep the blue end facing up when replacing the filter as it is designed with special layers for the best filtration.
Manufacturer: XIAMEN RAINSHOWER CO., LTD
Address: FLOOR 5#, NO.1 BUILDING HULI INDUSTRIAL PARK MEIXI STREET, TONG’AN
DISTRICT, XIAMEN, FUJIAN, P.R. CHINA
FAQ
- How can I make a warranty claim?
- Claims can be made by contacting customer support at [email protected]. The product is covered by a 30-day free return & replacement policy and a 2-year product warranty.
How often should the filter be replaced?
It is recommended to replace the filter cartridge every 2-3 months, depending on your water quality.
What should be noted when replacing the filter?
The blue end of the filter should be facing up when being replaced.
What is covered under the two-year warranty?
Defective products, products with missing parts, and defective items under proper use are covered, provided proof of purchase is presented.
What is not covered by the warranty?
The warranty does not cover items purchased from non-Amazon channels or physical stores, gifts without proof of purchase, tampering, accidental damage, or commercial use, among others.
Specifications
| Feature | Detail |
|---|---|
| Warranty Period | 2 Years |
| Filter Replacement Frequency | Every 2-3 Months |
| Manufacturer Contact |
[email protected]
Manufacturer| XIAMEN RAINSHOWER CO., LTD
Address| FLOOR 5#, NO.1 BUILDING HULI INDUSTRIAL PARK MEIXI STREET, TONG’AN
DISTRICT, XIAMEN, FUJIAN, P.R. CHINA
FILTER REPLACEMENT
-
Hold the face of the shower head in place and turn the handle clockwise.
-
Pour out the old filter in the handle and replace it with a new one.
Note that the blue end of the filter is facing up!
-
Rotate the handle counterclockwise to connect with the shower head.
WARRANTY INFORMATION
- TWO-YEAR NON-TRANSFERABLE LIMITED WARRANTY
- To provide customers with quality shopping and user experience, we guarantee to replace or issue a refund orprovide acceptable solutions for any defective products (as customers prefer) from the date of purchase to 2 years.
- Proof of purchase must be provided (Amazon order number or receipt) when claiming to our customer support centre.
- The warranty is not transferable. We only provide warranty services to buyers who purchased from our Amazon store and possess the purchase proof, and not to any other purchaser or subsequent owner.
- The price matching policy is not applicable. No price difference refund.
- Sellers are the responsible party. Amazon allows different sellers to sell the same product so please confirm the seller by checking the order details before contacting us.
MAKING A CLAIM
- lf you encounter any issues while using our products, you can contact us through the following method:
- Email: [email protected]. 30 Days Free Return & Replacement 2-Year Product Warranty
- Gifted parts, replacements, and consumable products are not covered by the 2-year warranty.
- Manufacturers’ warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
WHAT IS COVERED
- Received defective products (proof needed);
- Received with missing parts;
- Defective item under proper use.
WHAT IS NOT COVERED
- Purchased from non-Amazon channel or other physical stores;
- Gift without proof of purchase;
- Tampering/abnormal use/accidental damage or commercial use;
- Replacements and parts;
- Installation fee/ labor fee.
Tips for Using the Filter Function
It is recommended to replace the filter cartridge every 2-3 months, depending on your water quality.
- Note: Initially, there may be black particles in the water due to the activated carbon filter. Run the shower head for 3 minutes to clear them and restore normal water flow.
- Please remember to keep the blue end facing up when replacing the filter as it is designed with special layers for the best filtration.
CONTACT
- Manufacturer: XIAMEN RAINSHOWER CO.LTD
- Address: FLOOR 5#, NO.1 BUILDING HULI INDUSTRIAL PARK MEIXI
- STREET, TONGANDISTRICT,XIAMEN,FUJIAN, P.R.CHINA