Veken SHC5V205 12 Inch High Pressure Rain Shower Head User Guide

June 17, 2024
Veken

Rain Shower Head with Handheld HeadVeken SHC5V205 12 Inch High Pressure
Rain Shower Head

WHAT’S IN THE PACKAGE?

Veken SHC5V205 12 Inch High Pressure Rain Shower Head - WHAT'S IN THE
PACKAGE 1

Pre-connected accessories for easy installation.Veken SHC5V205 12 Inch
High Pressure Rain Shower Head - WHAT'S IN THE PACKAGE 2

SPARE PARTS

**** Spare parts are only for leaks at connections.
Do not use in installations if no leaks occur.
Spare washers are used for water leaks at connections due to missing washers.
Use only one per connection.
Only use Teflon tape on the threads of the shower pipe if there is a leak.
Do not use it on any other connections.

CUSTOMER SUPPORT

Tell: 1-888-281-8150
Email: support@aborderproducts.com
30 DAYS FREE RETURN&REPLACEMENT
2 YEARS product warranty

HOW TO SWITCH MODES AND SETTINGS?

Veken SHC5V205 12 Inch High Pressure Rain Shower Head - HOW TO SWITCH MODES
AND SETTINGS 1 A-Rain shower mode
B-Dual mode: according to which mode you need to have a larger water output, adjust the knob to the water supply pipe appropriately.
C-Hand-held mode Rotate the small handle extended from the handheld panel left and right to switch the handheld spray settings.Veken SHC5V205 12 Inch
High Pressure Rain Shower Head - HOW TO SWITCH MODES AND SETTINGS
3Pro tip: Simplify switching between the dual mode and rain shower mode by following this handy trick.
Set the three-way control button to the dual mode and leave it there.
To switch between the modes, simply use the pause water controller.
Be sure to turn off the water when not in use.Veken SHC5V205 12 Inch High
Pressure Rain Shower Head - HOW TO SWITCH MODES AND SETTINGS
4

INSTALLATION

To protect the surface from scratches, wrap a cloth around the product during installation.

  1. Twist the old shower head counterclockwise to remove it.
    Clean the threads of the shower pipe.Veken SHC5V205 12 Inch High Pressure
Rain Shower Head - INSTALLATION 1

  2. Attach the 3-way diverter to the shower pipe.

  3. Use one hand to securely hold the interface, while using the other hand to adjust the angle of the main body, ensuring that the control knob faces downwards.Veken SHC5V205 12 Inch High Pressure Rain Shower Head - INSTALLATION 3

  4. Screw the rain shower head on the other end of the 3-way diverter. Check the washer before connecting. Veken SHC5V205 12 Inch High Pressure Rain Shower Head - INSTALLATION 4

  5. Connect the pause water control piece (with the hose) to the hand shower. (Turn the fitting clockwise to connect.)Veken SHC5V205 12 Inch High Pressure Rain Shower Head - INSTALLATION 5

  6. Check for leaks by opening the water valve slightlyVeken SHC5V205 12 Inch High Pressure Rain Shower Head - INSTALLATION 6 The connections may be loose due to transportation. If there is water leakage, please tighten the joints clockwise.

TO INSTALL THE WALL BRACKET

  1. Clean and dry the location where you want to install the bracket.
  2. Remove the protective film on the back of the wall bracket.
  3. Stick the wall bracket on the place cleaned in step 1 with the flat surface facing upwards.

TROUBLESHOOTING

PROBLEM CAUSE SOLUTION

1. There is water leakage at the interface between the 3-way diverter and the water supply pipeVeken SHC5V205 12 Inch High Pressure Rain Shower Head -
TROUBLESHOOTING 1| 1. The connector was not tightened with a wrench.
2. It could be due to residual Teflon tape on the threads or incorrect usage of Teflon tape.
3. The threads of the water supply pipe may be corroded or worn, resulting in an ineffective seal.| 1. Tighten clockwise with a wrench.
2. Remove the Teflon tape from the threads.
3. Wrap the teflon tape tightly around the shower pipe 8-10 times going clockwise. Then use your fingers to press down the tape clockwise until you see threads. Wrap the threads toward the inside of the pipe.
2. Water leakage occurred at the pre-connection.Veken SHC5V205 12 Inch High
Pressure Rain Shower Head - TROUBLESHOOTING 3| 1. The connection has become loose during transportation.
2. The washer is missing.| 1. Tighten the leaking connector clockwise.Veken SHC5V205 12 Inch High Pressure Rain Shower Head -
TROUBLESHOOTING 42. If step 1 cannot stop the leakage, please unscrew the joint counterclockwise and check if the washer is present. If the washer is not there, put in the spare washer.

3. The water leak occurred at the interface connected to the shower head.Veken SHC5V205 12 Inch High Pressure Rain Shower Head - TROUBLESHOOTING
5

| 1. No washer was installed, or over-tightening caused the washer to be deformed.
2. Too much teflon tape is wrapped around the joint.
3. The connector is either not tightened, not screwed in correctly, or not properly aligned.| 1. Unscrew the leaky joint and check if the washer is put in correctly.
2. Remove any teflon tape wrapped around the threads.
3. Align the interface and tighten the connector clockwise.
4. The water output of the rain shower decreases after a period of use.| 1. The filter screen at the joining of the washer is blocked
2. Limescale is clogging the drain holes.| 1. Unscrew the joining of the rain shower, take out the washer, and rinse it with clean water.
2. After reinstalling the rain shower, turn on the water and gently squeeze the clogged water hole until the water comes out normally.
3. If the above methods do not solve the issue, please soak the shower head according to the cleaning instructions.

If the above methods cannot solve the problem, please contact customer service for return and replacement.

CLEANING INSTRUCTION

Clean the flexible nozzle by rubbing it with your fingers or a soft toothbrush, or soak it in a 50/50 white vinegar/water solution for thorough cleaning. We recommend a thorough cleaning every 6 months to extend the service life of the product.
Do not use harsh chemicals, strong cleaners or abrasives. This may damage parts or finishes and void your warranty.

WARRANTY INFORMATION

TWO-YEAR NON-TRANSFERABLE LIMITED WARRANTY
To provide customers with quality shopping and user experience, we guarantee to replace or issue a refund or provide acceptable solutions for any defective products (as customers prefer) from the date of purchase to 2 years.
Proof of purchase must be provided (Amazon order number or receipt) when claiming to our customer support center.
The warranty is not transferable. We only provide warranty services to buyers who purchased from our Amazon store and possess the purchase proof, and not to any other purchaser or subsequent owner.
The price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product so please confirm the seller by checking the order details before contacting us.

What is Covered

  1. Received defective products (proof needed);
  2. Received with missing parts;
  3. Defective item under proper use.

What is Not Covered

  1. Purchased from non-Amazon channel or other physical stores;
  2. Gift without proof of purchase;
  3. Tampering/abnormal use/accidental damage or commercial use;
  4. Replacements and parts;
  5. Installation fee/ labor fee.

Making A Claim
If you have any problems when using our products, you can reach out to us using any of these methods (Mon-Fri, 9am-5pm CST):
Toll free: 1-888-281-8150
Email: support@aborderproducts.com
30 Days Free Return & Replacement
2-Year Product Warranty
Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
Manufacturer: XIAMEN JASLEN SANITARY WARE CO.,LTD.
Address: NO.11 GUANGMING ROAD,XINGLIN JIMEI DISTRICT,XIAMEN,361022,P.R.CHINA

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