Veken SHC5V205 12 Inch High Pressure Rain Shower Head User Guide
- June 17, 2024
- Veken
Table of Contents
Rain Shower Head with Handheld Head
WHAT’S IN THE PACKAGE?
Pre-connected accessories for easy installation.
SPARE PARTS
**** Spare parts are only for leaks at connections.
Do not use in installations if no leaks occur.
Spare washers are used for water leaks at connections due to missing washers.
Use only one per connection.
Only use Teflon tape on the threads of the shower pipe if there is a leak.
Do not use it on any other connections.
CUSTOMER SUPPORT
Tell: 1-888-281-8150
Email: [email protected]
30 DAYS FREE RETURN&REPLACEMENT
2 YEARS product warranty
HOW TO SWITCH MODES AND SETTINGS?
A-Rain shower mode
B-Dual mode: according to which mode you need to have a larger water
output, adjust the knob to the water supply pipe appropriately.
C-Hand-held mode Rotate the small handle extended from the handheld panel
left and right to switch the handheld spray settings.
Pro tip:
Simplify switching between the dual mode and rain shower mode by following
this handy trick.
Set the three-way control button to the dual mode and leave it there.
To switch between the modes, simply use the pause water controller.
Be sure to turn off the water when not in use.
INSTALLATION
To protect the surface from scratches, wrap a cloth around the product during installation.
-
Twist the old shower head counterclockwise to remove it.
Clean the threads of the shower pipe.
-
Attach the 3-way diverter to the shower pipe.
-
Use one hand to securely hold the interface, while using the other hand to adjust the angle of the main body, ensuring that the control knob faces downwards.
-
Screw the rain shower head on the other end of the 3-way diverter. Check the washer before connecting.
-
Connect the pause water control piece (with the hose) to the hand shower. (Turn the fitting clockwise to connect.)
-
Check for leaks by opening the water valve slightly
The connections may be loose due to transportation. If there is water leakage, please tighten the joints clockwise.
TO INSTALL THE WALL BRACKET
- Clean and dry the location where you want to install the bracket.
- Remove the protective film on the back of the wall bracket.
- Stick the wall bracket on the place cleaned in step 1 with the flat surface facing upwards.
TROUBLESHOOTING
| PROBLEM | CAUSE | SOLUTION |
|---|
1. There is water leakage at the interface between the 3-way diverter and the
water supply pipe
| 1.
The connector was not tightened with a wrench.
2. It could be due to residual Teflon tape on the threads or incorrect usage
of Teflon tape.
3. The threads of the water supply pipe may be corroded or worn, resulting in
an ineffective seal.| 1. Tighten clockwise with a wrench.
2. Remove the Teflon tape from the threads.
3. Wrap the teflon tape tightly around the shower pipe 8-10 times going
clockwise. Then use your fingers to press down the tape clockwise until you
see threads. Wrap the threads toward the inside of the pipe.
2. Water leakage occurred at the pre-connection.
| 1. The connection has become loose during
transportation.
2. The washer is missing.| 1. Tighten the leaking connector
clockwise.
2. If
step 1 cannot stop the leakage, please unscrew the joint counterclockwise and
check if the washer is present. If the washer is not there, put in the spare
washer.
3. The water leak occurred at the interface connected to the shower
head.
| 1. No washer was installed, or over-tightening caused the washer to be
deformed.
2. Too much teflon tape is wrapped around the joint.
3. The connector is either not tightened, not screwed in correctly, or not
properly aligned.| 1. Unscrew the leaky joint and check if the washer is put
in correctly.
2. Remove any teflon tape wrapped around the threads.
3. Align the interface and tighten the connector clockwise.
4. The water output of the rain shower decreases after a period of use.| 1.
The filter screen at the joining of the washer is blocked
2. Limescale is clogging the drain holes.| 1. Unscrew the joining of the
rain shower, take out the washer, and rinse it with clean water.
2. After reinstalling the rain shower, turn on the water and gently squeeze
the clogged water hole until the water comes out normally.
3. If the above methods do not solve the issue, please soak the shower head
according to the cleaning instructions.
If the above methods cannot solve the problem, please contact customer service for return and replacement.
CLEANING INSTRUCTION
Clean the flexible nozzle by rubbing it with your fingers or a soft
toothbrush, or soak it in a 50/50 white vinegar/water solution for thorough
cleaning. We recommend a thorough cleaning every 6 months to extend the
service life of the product.
Do not use harsh chemicals, strong cleaners or abrasives. This may damage
parts or finishes and void your warranty.
WARRANTY INFORMATION
TWO-YEAR NON-TRANSFERABLE LIMITED WARRANTY
To provide customers with quality shopping and user experience, we guarantee
to replace or issue a refund or provide acceptable solutions for any defective
products (as customers prefer) from the date of purchase to 2 years.
Proof of purchase must be provided (Amazon order number or receipt) when
claiming to our customer support center.
The warranty is not transferable. We only provide warranty services to buyers
who purchased from our Amazon store and possess the purchase proof, and not to
any other purchaser or subsequent owner.
The price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the
same product so please confirm the seller by checking the order details before
contacting us.
What is Covered
- Received defective products (proof needed);
- Received with missing parts;
- Defective item under proper use.
What is Not Covered
- Purchased from non-Amazon channel or other physical stores;
- Gift without proof of purchase;
- Tampering/abnormal use/accidental damage or commercial use;
- Replacements and parts;
- Installation fee/ labor fee.
Making A Claim
If you have any problems when using our products, you can reach out to us
using any of these methods (Mon-Fri, 9am-5pm CST):
Toll free: 1-888-281-8150
Email: [email protected]
30 Days Free Return & Replacement
2-Year Product Warranty
Gifted parts, replacements, consumable products are not covered by the 2-year
warranty.
Manufacturers’ warranties may not apply in all cases, depending on factors
such as use of the product, where the product was purchased, or who you
purchased the product from. Please review the warranty carefully, and contact
the manufacturer if you have any questions.
Manufacturer: XIAMEN JASLEN SANITARY WARE CO.,LTD.
Address: NO.11 GUANGMING ROAD,XINGLIN JIMEI
DISTRICT,XIAMEN,361022,P.R.CHINA