WELLS HDHP1230G Heavy Duty Gas Hotplate User Manual

June 1, 2024
WELLS

OPERATION MANUAL
HEAVY DUTY GAS HOTPLATE

WELLS HDHP1230G Heavy Duty Gas Hotplate

MODELS
HDHP1230G/HDSU1230G
HDHP2430G/HDSU2430G
HDHP3630G/HDSU3630G
Includes
INSTALLATION USE & CARE

HDHP1230G Heavy Duty Gas Hotplate

FOR YOUR SAFETY
Do not store gasoline or other flammable liquids in the vicinity of this or any other appliance.
WARNING:
Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.

IMPORTANT:
The purchaser of this equipment must post in a prominent location instructions to be followed in the event the user smells gas. This information shall be obtained by consulting the local gas supplier.
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any questions concerning installation, operation or maintenance of this equipment.

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking equipment manufactured by WELLS MANUFACTURING is warranted against defects in materials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unauthorized personnel. The prices charged by Wells Manufacturing for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the repair of defects without charge by a Wells Manufacturing factory authorized service agency or one of its sub-service agencies.
This service will be provided on customer’s premises for nonportable models. Portable models (a device with a cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for service.
In addition to restrictions contained in this warranty, specific limitations are shown in the Service Policy and Procedure Guide. Wells Manufacturing authorized service agencies are located in principal cities. This warranty is valid in the United States and Canada
and void elsewhere. Please consult your classified telephone directory, your foodservice equipment dealer or contact:

Service Department, Wells Manufacturing
10 Sunnen Dr., St. Louis, MO 63143
phone314-678-6314 or fax 314-781-2714
for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

  1. Resetting of safety thermostats, circuit breakers, over load protectors, and/or fuse replacements are not covered by this warranty unless warranted conditions are the cause.

  2. All problems due to operation at voltages or phase other than specified on equipment nameplates are not covered by this warranty.
    Conversion to correct voltage and/or phase must be the customer’s responsibility.

  3. All problems due to electrical connections not made in accordance with electrical code requirements and wiring diagrams supplied with the equipment are not covered by this warranty.

  4. Replacement of items subject to normal wear, to include such items as knobs, light bulbs; and, normal maintenance functions including adjustments of thermostats, adjustment of micro switches and replacement of fuses and indicating lights are not covered by warranty.

  5. Damage to electrical cords and/or plug due to exposure to excessive heat are not covered by this warranty.

  6. Full use, care, and maintenance instructions supplied with each machine. Noted maintenance and preventative maintenance items, such as servicing and cleaning schedules, are customer responsibility. Those miscellaneous adjustments noted are customer responsibility. Proper attention to preventative maintenance and scheduled maintenance procedures will prolong the life of the appliance.

  7. Travel mileage is limited to sixty (60) miles from an Authorized Service Agency or one of its sub-service agencies.

  8. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.

  9. All genuine Wells replacement parts are warranted for ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only to replacement of the defective part(s). Any use of non-genuine Wells parts completely voids any warranty.

  10. Installation, labor, and job check-outs are not  considered warranty and are thus not covered by this warranty.

  11. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician’s ability to perform service are not covered by warranty. This includes institutional and correctional facilities.

NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

  1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.
  2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.
  3. CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is unpacked, notify the  transportation company or carrier immediately, and file “CONCEALED DAMAGE” claim with them. This  should be done within fifteen (15) days from  the date  the delivery was made to you. Be sure to retain the container for inspection.

Wells Manufacturing cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents to support your claim.

INTRODUCTION

Thank You for purchasing this Wells Manufacturing appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL| STYLE| FUEL| MANIFOLD PRESSURE| Total B.T.U. per HOUR
---|---|---|---|---
HDHP1230G
HDSU1230G| 2 Burners w/Individual Control| Natural Gas| 5.0″ W.C.| 53,000
Propane (LP)| 10″ W.C.| 44,670
HDHP2430G
HDSU2430G| 4 Burners w/Individual Control| Natural Gas| 5.0″ W.C.| 106,000
Propane (LP)| 10″ W.C.| 89,330
HDHP3630G
HDSU3630G| 6 Burners w/ Individual Control| Natural Gas| 5.0″ W.C.| 159,000
Propane (LP)| 10″ W.C.| 134,000

FEATURES & OPERATING CONTROLS

WELLS HDHP1230G Heavy Duty Gas Hotplate - OPERATING
CONTROLS

Fig. 1 Heavy Duty Hot Plate – Features & Operating Controls

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.
This appliance is intended to prepare food for human consumption. No other use is recommended or authorized by the manufacturer or its agents.
This appliance must be installed by a technician qualified and certified or licensed to install gas-fired equipment. A licensed technician must perform the initial start-up and adjustment of the appliance.
Operators of this appliance must be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and follow all included cleaning instructions and schedules to ensure the safety of the food product.
DO NOT submerge appliance or burners in water. This appliance is not jet stream approved. DO NOT direct water jet or steam jet at this appliance, or at any control. DO NOT splash or pour water on, in or over any controls. DO NOT wash counter around this appliance with water jet. Burners which have become wet must be thoroughly dried before use.
Burner and grate surfaces will be very hot when in use. Contact will cause severe injury.
This appliance must be operated with the supplied 4” legs properly installed.
Do not operate this appliance if the smell of gas is present. Turn off all gas supply valves and move to a remote location to call your Authorized Wells Service Agent for service.
The technical content of this manual, including any parts breakdown illustrations and/or adjustment procedures, is intended for use by qualified technical personnel only.
Any procedure which requires the use of tools must be performed by a qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts breakdown illustrations, notices and labels must remain with the appliance if it is sold or moved to another location.

WARNING: FIRE HAZARD
All servicing of the gas supply and combustion components of this appliance must be performed by a technician trained and certified in the maintenance of gas appliances.
Improper servicing of gas equipment can result in fire and explosion.

CAUTION: HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns.

AGENCY LISTING INFORMATION

This appliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplied Installation Instructions and maintained according to the instructions in this manual.
This appliance meets ANSI Z.83.11 specifications for gas-fired food service equipment.
This appliance is Canadian Standards Association design certified for gas operation

INSTALLATION

NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual.

DANGER: HEALTH HAZARD
This appliance must be properly ventilated. Failure to provide and maintain proper ventilation of exhaust gasses can result in severe injury or death.

WARNING: FIRE HAZARD
Do not store gasoline or any other flammable or combustible material near this appliance. The open flame can cause such materials to ignite.
The area where the hotplate is installed must be kept clear of combustibles and flammables.
This includes mops, rags, grease, wrapping paper and electric cords.

WARNING: FIRE HAZARD
Do not store gasoline or any other flammable or combustible material near this appliance. The open flame can cause such materials to ignite.
The area where the hotplate is installed must be kept clear of combustibles and flammables.
This includes mops, rags, grease, wrapping paper and electric cords.

NOTICE: Manufacturer’s warranty on this hotplate is in effect only when the hotplate is installed in accordance with these instructions and local codes and ordinances or, in the absence of local codes, the National Fuel Gas Code, ANSI Z223.1 (current edition).
The manufacturer of this hotplate assumes no liability for any damage or injury resulting from failure to comply with this notice.

UNPACKING & INSPECTION
Carefully remove the appliance from the carton. Remove all protective plastic film, packing materials and accessories from the appliance before connecting performing any installation procedure.
Carefully read all instructions in this manual and the Installation Instruction Sheet packed with the appliance before starting any installation.
Read and understand all labels and diagrams attached to the appliance.
Carefully account for all components and accessories before discarding packing materials. Store all accessories in a convenient place for later use.

COMPONENTS
Cooking Grate (-1230G, 1 ea.; -2430G, 2 ea.;-3630G, 3 ea.)
Front Burner (-1230G, 1 ea.; -2430G, 2 ea.;-3630G, 3 ea.)
Rear Burner (-1230G, 1 ea.; -2430G, 2 ea.;-3630G, 3 ea.)
Adjustable Legs (set of 4)
Drip Tray, 1 ea.

SETUP
This appliance is designed for use in non-combustible locations only. Setup the hotplate only on a firm, level, non-combustible surface.
Verify local codes for requirements. Concrete, tile, terrazzo or metal surfaces are recommended. Metal or tile over combustible material may not meet code for non-combustible surfaces.
Clearances to non-combustible surfaces must be maintained. Maintain 0” from side and rear to non-combustible walls, and 4” from non-combustible counter as established by provided 4” legs.
Maintain adequate clearances for cleaning and proper operation.
The hotplate must be installed in an area with sufficient make-up air for proper combustion, and must be installed such that the flow of combustion and ventilation air will not be obstructed.
For servicing, Wells Mfg. recommends 6” clearance from rear of the appliance to wall.

Install adjustable legs, one on each corner of the appliance, in the holes provided. Verify that the unit sits firmly ON ALL FOUR LEGS.
With the adjustable legs, adjust as required to level the appliance. All four legs must be adjusted to firmly contact the floor in order to prevent tipping.

When used with an exhaust fan, special precautions must be observed to avoid interference with the operation of the hotplate, such as drafts and air starvation.

GAS APPLIANCE CODE COMPLIANCE
The installation of gas piping from the outlet side of the gas meter or service regulator to the hotplate must be performed by a technician qualified and certified or licensed to install gas-fired equipment.
A licensed and qualified technician must perform the initial startup and adjustment of this appliance.
The installation of this gas-fired appliance must conform to local codes, or in the absence of such codes, with the current edition of National Fuel Gas Code ANSI Z223.1.
For use in the State of Massachusetts, this appliance must be installed in compliance with Massachusetts Fuel Gas and Plumbing Code CMR 248.
The installation of this gas-fired appliance must comply with applicable portions of NFPA 96 for ventilation. The current edition of NFPA 96 (Standard for the Installation of Equipment for the Removal of Smoke and Grease Laden Vapors from Commercial Cooking  Equipment) specifies ventilation requirements to ensure the removal of exhaust gasses and products of combustion.
IT IS THE RESPONSIBILITY OF THE INSTALLER TO ENSURE THAT THIS GAS HOTPLATE INSTALLATION CONFORMS TO ALL APPLICABLE CODES AND ORDINANCES.

The venting of this appliance must not be obstructed, nor may such venting interfere with the flow of combustion air required for proper operation of the gas burners.

Additionally:

  1. The gas supply line used to connect the hotplate to the gas supply system must be black iron pipe, or other material as approved by local ordinance for gas piping.
  2. Gas supply piping must be inside 3/4” diameter or greater.
  3. Use pipe sealant made specifically for gas piping on all pipe joints. Apply sealant sparingly to the male threads only. Sealant must be resistant to the action of LP gas.
  4. Verify that all supply piping is clean and free of obstructions, dirt, chips and pipe sealant compound prior to installation.
  5. All pipe joints must be checked for leaks before lighting. Leak checks should be performed with a soap and water solution.
    NEVER CHECK FOR LEAKS WITH AN OPEN FLAME.

DANGER: FIRE AND EXPLOSION HAZARD
NEVER use an open flame to check for gas leaks. Fire and explosion may result.

WARNING: RISK OF INJURY
Installation procedures must be performed by a qualified technician with full knowledge of all applicable gas-fired appliance codes. Failure can result in personal injury and property damage.

IMPORTANT:
All pipe joints must be checked for leaks before lighting. Leak checks should be performed with a soap and water solution.

IMPORTANT:
Information on the  construction and installation of ventilating hoods may be obtained from the current edition of NFPA 96 Standard for the Installation of Equipment for the Removal of Smoke and Grease Laden Vapors from Commercial Cooking Equipment.
Copies of this standard are available from the Nation Fire Protection Assn.:

NFPA
1 Batterymarch Park
P.O. Box 9101
Quincy, MA 02269-9101

DANGER: FIRE AND EXPLOSION HAZARD
NEVER use an open flame to check for gas leaks. Fire and explosion may result.

IMPORTANT:
All pipe joints must be checked for leaks before lighting. Leak checks should be performed with a soap and water solution.

WARNING: FIRE HAZARD
This hotplate is supplied with a gas pressure regulator. Failure to properly install the supplied regulator will result in an extremely hazardous condition.
Flow arrow stamped on body of regulator must point toward the hotplate.
Vent hole must point UP.

IMPORTANT:
Verify fuel gas type. If the available fuel does not match the nameplate specification, exchange the hotplate for the correct type.
IMPORTANT:
The appliance and its individual manual shutoff valve must be disconnected from supply system piping during any pressure testing of that system at pressures in excess of 1/2 p.s.i. (3.5 kPa).
Also, the appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping at test pressures equal to or less than 1/2 p.s.i. (3.5 kPa).

INSTALLING THE HOTPLATE
Refer to the nameplate. Verify the fuel type and pressure, which must match the nameplate specifications. Connecting the hotplate to the wrong fuel type and/or pressure will compromise the safety and/or performance of the appliance.
The hotplate must be placed in its final operational position and leveled front-to-back and side-to-side, with a spirit level, prior to beginning the gas piping installation. Re-check the level of the unit at the conclusion of the gas piping installation.
Each gas hotplate is supplied with a separate gas pressure regulator, which must be installed on the manifold pipe protruding from the rear of the hotplate. Ensure that the regulator is installed such that the flow arrow stamped on the body of the regulator points
toward the hotplate. Failure to properly install the supplied regulator will result in an extremely hazardous condition.
A moisture trap (drip leg) consisting of a tee, 4” nipple pointing down, and cap must be installed upstream of the gas pressure regulator.
A manual gas shut-off valve may be required by local codes and is, in any case, strongly recommended. The shut-off valve must be installed between the gas supply piping and the gas pressure regulator.

It is the responsibility of the gas piping installer to identify the code requirement for a shut-off valve.
Shut-off valves, moisture trap and all associated piping must be supplied by the gas piping installer.

WELLS HDHP1230G Heavy Duty Gas Hotplate - Gas Supply
Piping

SET GAS PRESSURE:
Gas pressure regulator is factory set.
SET PILOT FLAME:
The pilot adjustments are located between the control valves for each set of burners. The right valve controls the front pilot; the left valve controls the rear pilot.
Using a small, flat-blade screwdriver, turn the screw clockwise to decrease the flame size, or counter-clockwise to increase the flame size.
Adjust the pilot flame to 1/4” high. Test for operation: inside and outside sections of the burner must light without undue delay.
Drafty conditions may require a higher flame to allow the pilot to remain lit.
ADJUST BURNER FLAME:
Remove all burner control knobs, then remove the front panel.
Turn an individual burner on. The right knob controls the front burner; the left knob controls the rear burner.
Loosen the locking screw on the shutter.
Turn the shutter to admit more or less air as required. Adjust the air shutter until the flame is mostly blue in color.
Tighten the locking screw when finished. Replace the front panel and all knobs before returning the unit to service.

WELLS HDHP1230G Heavy Duty Gas Hotplate - Adjustments

IMPORTANT:
Adjustments must be performed by a qualified technician only.
IMPORTANT:
This hotplate is shipped from the factory equipped for either: natural gas and adjusted for sea level to 2000 feet elevation; or, propane (LP) gas and adjusted for sea level to 5000 feet elevation.
For operation other than listed above, contact your Authorized Wells Service Agency.

OPERATION

WARNING: FIRE HAZARD
IF YOU SMELL GAS:
¤ DO NOT try to light any appliance.
¤ DO NOT touch any electrical switch
¤ DO NOT use any telephone in your building.

In the event a gas odor is detected, shut down the unit at the main gas shutoff valve and contact your local gas supplier from a neighboring location.
Follow the instructions received from the gas supplier immediately and exactly.

GENERAL OPERATIONAL NOTES
Carefully read the description of the hotplate operation on the specification sheet.
Do NOT use this appliance if it has been submerged in water. Call a qualified technician to examine the appliance and to service or replace any component which has been submerged. Burners which have been allowed to become wet must be thoroughly dried before use.
For initial startup, and any time the gas supply has been shut-off, it may take several minutes to light the pilot while air in the piping and manifolds is purged.
The burner control knobs must be turned by hand only. Never use tools to turn the control knob. If the knob will not turn by hand, do NOT attempt to force or repair it. Contact your Authorized Wells Service Agency for repairs. Forced or improperly repaired valves pose the risk of fire and/or explosion.
Make sure burners, pilot burner and grate assembly are properly installed before attempting to operate.

LIGHTING THE PILOT LIGHT
Before lighting the pilot light, smell all around the appliance area for gas. Be sure to smell near floor level because some gas is heavier than air and will settle to the floor.
For initial startup, and any time the gas supply has been shut-off, it may take several minutes to light the pilot while air in the piping and manifolds is purged.
The pilot light must be lighted by hand:
Turn both control knobs to the full OFF position.
Be sure the gas shut-off valve is ON and the appliance has had time for the air to be purged from the lines.
Light the pilot with a long match or fireplace lighter. Use of a cigarette lighter is NOT recommended.

SHUT DOWN INSTRUCTIONS
Turn all burner knobs to OFF.
Turn all pilots OFF.
Turn the main gas supply OFF.

OPERATION
Inspect the unit for cleanliness before use. Clean as necessary: See Cleaning Instructions, page 11.
Be sure the pilot light is lit before operation. See Lighting the Pilot Light, page 8.
The burner control knobs must be turned by hand only. Never use tools to turn the control knob.
The control used in this gas hotplate provides a continuous range of settings from OFF to ON.
The right knob controls the front burner
The left knob controls the rear burner
Light the burner by turning the control knob to the ON position until fire forms completely around the inner and outer sections of the burner.
Set the control knob to the desired position. The setting can be readjusted at any time.

Cooking Recommendations:
Save energy by turning the temperature control knob OFF any time the hotplate is not in use. Gas burners provide full heat instantly, making it unnecessary to leave the unit on during intermittent use.

WARNING: FIRE HAZARD
NEVER attempt to force or repair a stuck control valve.
Contact your Authorized Wells Service Agency for repairs.
Forced or improperly repaired valves pose the risk of fire and/or explosion.

WARNING: FIRE AND EXPLOSION HAZARD
If the pilot light should be extinguished, turn off the gas shut-off valve and remove the grate and drip pan. Allow the appliance to vent for five minutes before attempting to re-light.

CAUTION: HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns.

CLEANING INSTRUCTIONS

WARNING: FIRE HAZARD
Shut off the gas supply valve before cleaning.

CAUTION: BURN HAZARD
Allow hotplate to cool completely before cleaning.

IMPORTANT: DO NOT spill or pour water into controls,
DO NOT submerge hotplate cabinet in water. Damage to internal components will occur.
Damage to internal components from water damage is NOT covered by warranty.
DO NOT steel wool or metal scouring pads to clean cabinet, drip tray or crumb tray.
Good sanitation is vital to the quality of the final food product. Be sure to clean in all corners and crevices where grease and other cooking debris can accumulate.

PREPARATION
Turn gas shut-off valve OFF before cleaning.
Allow hotplate to cool completely before cleaning.
FREQUENCY
Daily
TOOLS
Bristle Brush
Clean Cloth or Sponge
Mild Detergent
Cleaner Formulated for Stainless Steel
Warm Water

CLEANING
Turn gas shut-off valve OFF before cleaning.
Allow hotplate to cool completely before cleaning.
Remove grate(s) and drip tray by lifting from cabinet.
Note position of front and rear burner assemblies in cabinet. Remove burner assemblies.
Clean food particles from grate drip tray with warm water, mild detergent and a bristle brush. Rinse with clean water. Wipe dry with a soft clean cloth.
Examine burner assemblies. Note position of air shutters before cleaning. Clean food particles from burners with warm water, mild detergent and a bristle brush. Rinse by wiping with a soft cloth dampened with clean water. Wipe exterior surfaces dry with a soft
clean cloth. Allow burners to air dry so that interior passages are completely free of water.
Wipe the outer portions of the hotplate cabinet with a clean soft cloth or sponge dampened with warm water and a mild detergent or cleaner formulated for cleaning stainless steel. DO NOT use steel wool to clean hotplate cabinet. Rinse by wiping hotplate  cabinet with a clean soft cloth or sponge moistened with clean warm water. Dry cabinet by wiping with a clean soft dry cloth.
Examine burners to be sure the air shutters are in their proper position.
Reinstall burner assemblies in cabinet (see fig. 5, page 11):
Burner with short venturi tube is the front burner. The venturi / air shutter slides over the nozzle of the right control valve. The pegs on the bottom of the burner set in corresponding notches at the front of the burner support bracket.
Burner with long venturi tube is the rear burner. The venturi / air shutter slides over the nozzle of the left control valve. The pegs on the bottom of the burner set in corresponding notches at the rear of the burner support bracket.
Turn shut-off valve ON and light pilot light.
Reinstall drip tray and grate.
Procedure is complete.

WELLS HDHP1230G Heavy Duty Gas Hotplate - Hotplate
Assembly

TROUBLESHOOTING

SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
Pilot will not light Gas supply off Check main / unit gas valves
Air in lines Turn pilot valve on. Attempt to light pilot every 15 sec.
Pilot valve not on Turn pilot valve on / adjust
Burners won’t light Gas supply off Check main / unit gas valves
Air in lines Turn gas valve on. Attempt to light pilot every 15 sec.
Pilot valve not lit Turn off gas – allow unit to vent for 5 minutes. Turn gas

back on and light pilot
Front or rear burner won’t light| Control not on| Turn temperature control to ON Set to desired setting when lit
Water in burner| Remove burner and dry thoroughly
Damaged temperature control, Burner or other internal component| Contact Authorized Wells Service Agency for repairs
Burner not hot enough| Temperature control not set| Adjust for desired temperature
Shutter or nozzle out of adjustment| Contact qualified technician for adjustment
Damaged temperature control, burner or other internal component| Contact Authorized Wells Service Agency for repairs

NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.

PARTS & SERVICE

DESCRIPTION PART
LEGS, ADJUSTABLE 4” METAL (SET of 4) 5D-20563
36” PLATE SHELF I7-WL0768

IMPORTANT: Use only factory authorized service parts and replacement filters.
For factory authorized service, or to order factory authorized replacement parts, contact your Wells authorized service agency, or call:
Wells Manufacturing 10 Sunnen Dr.
St. Louis, MO 63143
Service Parts Dept.
phone: 888-356-5362
fax: 314-781-2714
Service Parts Department can supply you with the name and telephone number of the WELLS AUTHORIZED SERVICE AGENCY nearest you.

CUSTOMER SERVICE DATA
please have this information available if calling for service
RESTAURANT ____ LOCATION
INSTALLATION DATE ____ TECHNICIAN
SERVICE COMPANY ____
ADDRESS ____
STATE __ ZIP__
TELEPHONE NUMBER ()-_____

EQUIPMENT MODEL NO.
EQUIPMENT SERIAL NO.

FUEL (check one) NATURAL GAS PROPANE / LP

EXPLODED VIEW & PARTS LIST

WELLS HDHP1230G Heavy Duty Gas Hotplate - EXPLODED VIEW & PARTS
LIST

WELLS BLOOMFIELD, LLC
10 Sunnen Dr., St. Louis, MO 63143
telephone: 314-678-6314
fax: 314-781-2714
www.wellsbloomfield.com

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals