WELLS RW16HD Built in Drawer Warmers With Thermostat Control Owner’s Manual

WELLS BLOOMFIELD, LLC
10 Sunnen Dr., St. Louis, MO 63143
telephone:314-678-6314
fax:314-781-2714
www.wellsbloomfield.com
OWNERS MANUAL

RW16HD Built in Drawer Warmers With Thermostat Control

BUILT-IN DRAWER
WARMERS
with THERMOSTATIC
CONTROL
MODELS RW16HD
RW26HD RW36HD
RW176HD RWN16
RWN26 RWN36
Includes
INSTALLATION
USE & CARE
EXPLODED VIEW
PARTS LIST
WIRING DIAGRAM

IMPORTANT : DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any questions concerning installation, operation or maintenance of this equipment.

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in materials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unauthorized personnel. The prices charged by Wells Bloomfield for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the repair of defects without charge by a Wells Bloomfield factory authorized service agency or one of its sub-service agencies. This service will be provided on customer’s premises for nonportable models.
Portable models (a device with a cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for service. In addition to restrictions contained in this warranty, specific limitations are
shown in the Service Policy and Procedure Guide. Wells Bloomfield authorized service agencies are located in principal cities. This warranty is valid in the United States and Canada and void  elsewhere.
Please consult your classified telephone directory, your foodservice equipment dealer or contact:

Wells Bloomfield, LLC
10 Sunnen Dr., St. Louis MO 63143 USA
phone 314-678-6314 or fax 314-781-2714
for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over  load protectors, and/or fuse replacements are not covered by this warranty unless warranted conditions  are the cause.

2. All problems due to operation at voltages or phase  other than specified on equipment nameplates are not covered by this warranty.
   Conversion to correct voltage and/or phase must be  the customer’s responsibility.

3. All problems due to electrical connections not made in accordance with electrical code requirements and wiring diagrams supplied with the equipment are not covered by this warranty.

4. Replacement of items subject to normal wear, to  include such items as knobs, light bulbs; and, normal maintenance functions including adjustments of  thermostats, adjustment of micro switches and  replacement of fuses and indicating lights are not covered by warranty.

5. Damage to electrical cords and/or plug due to exposure to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied with each machine. Noted maintenance and preventative maintenance items, such as servicing and  cleaning schedules, are customer responsibility. Those miscellaneous adjustments noted are customer  responsibility. Proper attention to preventative maintenance and scheduled maintenance procedures will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an Authorized Service Agency or one of its sub-service agencies.

8. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only to replacement of the defective part(s).
   Any use of non-genuine Wells parts completely voids any warranty.

10. Installation, labor, and job check-outs are not  considered warranty and are thus not covered by this warranty.

11. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician’s ability to perform service are not covered by warranty. This  includes institutional and correctional facilities.

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE : For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
   Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is  unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and file “CONCEALED DAMAGE” claim with them. This  should be done within fifteen (15) days from the date  the delivery was made to you. Be sure to retain the container for inspection.
   Wells Bloomfield cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents to support your claim.

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

FEATURES & OPERATING CONTROLS

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.
This appliance is intended to prepare food for human consumption.
No other use is recommended or authorized by the manufacturer or its agents.
Operators of this appliance must be familiar with the appliance use, limitations and associated restrictions. Operating instructions must be read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and follow all included cleaning instructions and schedules to ensure the safety of the food product.
Disconnect this appliance from electrical power before performing any maintenance or servicing.
DO NOT submerge this appliance in water. This appliance is not jet stream approved. Do not direct water jet or steam jet at this appliance, or at any control panel or wiring. Do not splash or pour water on, in or over any controls, control panel or wiring. Do not wash floor around this appliance with water or steam jet.
Exposed surfaces of this appliance can be hot to the touch and may cause burns.
Heating element will be very hot when in use. Contact may cause serious burns.
The technical content of this manual, including any wiring diagrams, schematics, parts breakdown illustrations and/or adjustment procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts breakdown illustrations, notices and labels must remain with the appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this appliance has American sizes on all hardware.

WARNING: SHOCK HAZARD

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician.
DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

CAUTION:
RISK OF DAMAGE

DO NOT connect or energize this appliance until all installation instructions are read and followed. Damage to the appliance will result if these instructions are not followed.

CAUTION: HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns.

AGENCY LISTING INFORMATION

This appliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplied Installation Instructions and maintained according to the instructions in this manual.
IMPORTANT:
RW- models are NOT NSF approved for potentially hazardous foods.
This appliance is Listed under UL File E6070 for 120V, 208V and 240V.

INSTALLATION

NOTE : DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation.
Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual.

WARNING: RISK OF INJURY
Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical and plumbing codes. Failure can result in personal injury and property damage.

WARNING: SHOCK HAZARD

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician.
DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

UNPACKING & INSPECTION
Carefully remove the appliance from the carton. Remove all protective plastic film, packing materials and accessories from the Appliance before connecting electrical power or otherwise performing any installation procedure.
Carefully read all instructions in this manual and the Installation Instruction Sheet packed with the appliance before starting any installation.
Read and understand all labels and diagrams attached to the appliance.
Carefully account for all components and accessories before discarding packing materials. Store all accessories in a convenient place for later use.

COMPONENTS

• 1 – 3 ea. DRAWERS (qty. depends on model)
• 1 – 3 ea. HUMITROL RACKS (if ordered with unit)

FABRICATION

Refer to INSTALLATION INSTRUCTIONS for cutout dimensions ansupport fabrication information.

1. Layout front panel cutout dimensions. Cut hole in counter front panel.
2. Position supplied mounting flange in hole to determine hole location. Drill hole using #34 drill.
3. Attach flange to front panel using the provided #6 screws.
4. Fabricate rails and rear support as shown in instructions.

INSTALLATION

Refer to electrical specifications on page 1. Circuit must meet or exceed the amperage and wattage requirements listed.

1. For ease of installation, remove drawer from unit.
2. Slide unit through front panel opening until rear of unit rests on the rear support.
3. Remove TEMPERATURE CONTROL KNOB and CONTROL PANEL.
4. Install provided #8-32 speednuts on mounting flange. Secure mounting flange to the front panel and secure unit to mounting flange using the provided #8-32 flathead screws.
5. Connect power leads (including ground lead). Wiring or conduit must be secured to the warmer with a suitable strain relief (provided by electrical installer).
6. Reinstall CONTROL PANEL and TEMPERATURE CONTROL KNOB.
   7. Reinstall drawer(s) in unit:
   a. Check the roller catch inside the cabinet. The spring-loaded  roller arm must be extended.
   b. With the front of the drawer assembly tipped downward, engage the roller on the drawer with the cabinet drawer slide.
   c. Raise the drawer to the horizontal position until the drawer- mounted slide engages the dual roller assembly on the cabinet.
   d. Slide the drawer in until the catch engages. The drawer should remain tightly closed.
   e. Slide the drawer out. The drawer stop should prevent the drawer from coming all of the way out.
   f. Install drawer insert pans.

Avoid storing flammable or combustible materials in, on or near the appliance.

WARNING : SHOCK HAZARD

All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician.
DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock.

CAUTION : RISK OF DAMAGE

DO NOT connect or energize this appliance until all installation instructions are read and followed. Damage to the appliance will result if these instructions are not followed.
IMPORTANT: Contact a licensed electrician to install and connect electrical power to the  appliance.
IMPORTANT: Damage due to being connected to the wrong voltage or phase is NOT covered by warranty.

OPERATION

CAUTION: HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns.

NOTE:
The chart below is intended as a guide ONLY. Your own experience with this appliance, type of foods and method of operation will enable you to determine the temperature control and air vent settings best suited to your operation.

HEATING OPTIONS

1. Moist heat with Humidor Rack:
   a. MOIST operation prevents food from drying out as heat is applied to the warming chamber.
   b. To set for MOIST operation, remove the Humitrol Rack from bottom of drawer insert pan and carefully pour approximately
   2quarts of water (½” depth) into the pan. Reinstall rack.
   c. When the drawer is closed, the Humitrol Rack allows water vapor to rise through the stored product in the drawer. The Humitrol Rack also decreases the sloshing effect of the water in the pan when the drawer is opened.
   d. Place the food directly on the rack. The rack is designed to support the food off of the steam vents, where water droplets may form.
   e. Check the water level in the pan periodically, and add water when necessary.
   f. Set the front air vent between fully closed and half-open.
   Actual setting will depend upon the type and amount of product  stored in the drawer, the temperature setting, and the  frequency with which the drawer is opened.

2. Moist heat with pans:
   a. This Wells warmer is designed to accommodate any combination of standard- size, steam table pans.
   b. Place a small amount of water in drawer pan. Place the steam table pans in the drawer pan.
   c. Check the water level in the pan periodically, and add water when necessary.

3. Dry heat:
   a. For some applications, you may want to store previously  prepared foods in a dry-heat environment. To do so, place the  food directly into the empty (i.e. no water) drawer pan.

OPERATING CHART FOR DRAWER WARMERS

  PRODUCT   TYPE| RECOMMENDED STORAGE TEMP.| TYPE OF HEAT| CONTROL SETTING| AIR VENT SETTING
---|---|---|---|---
Hard Rolls| 160-185ºF| Dry| 8-Jul| Full Open
Soft Rolls| 150-175ºF| Moist| 7-Jun|  Open – ½
Vegetables| 175-185ºF| Moist| 8-Jul| Open – ½
Meats| 165-185ºF| Dry| 8-Jun| Full Open
Fish| 165-185ºF| Moist| 8-Jun| Closed
Casseroles| 150-175ºF| Dry| 7-Jun| Full Open
Pies, Desserts| 160-185ºF| Dry| 7-Jun| Full Open
Taco Shells| 150-170ºF|  Dry  < do not put water| 6-Apr| Full Open
Corn Chips| 150-170ºF|  Dry<in the pan| 6-Apr| Full Open

OPERATION

1. Determine the type of food to be warmed.
2. Refer to the chart on page 6 to determine the type of heat required.
3. Set the air vent control for the type of heat, and rotate the thermostat knob to the temperature setting desired.
4. Allow warmer to pre-heat for approximately 30 minutes before use.

DO’S and DON’TS

1. DO Always use a drawer pan.
   DO NOT Place food directly into the warmer cavity.

2. DO Check water level in moist-operation warmer frequently during use.
   DO Use a Humitrol Rack or Insets to hold food for moist operation.

3. DO Use warm water to add to the pan during moist operation.
   DO NOT Put ice into a warmer pan. Ice in the pan will cause condensation on the inside of the warmer cavity.

CAUTION: HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns.
CAUTION : SHOCK HAZARD

DO NOT splash or pour water onto control panel or wiring.
IMPORTANT: DO NOT place food directly into the warmer cavity.
Always use a drawer pan.
IMPORTANT:
DO NOT put ice into a warmer pan. Ice in the pan will cause condensation on the inside of the warmer cavity.
Damage caused by this type of condensation is NOT covered by warranty.

CLEANING INSTRUCTIONS

CAUTION: SHOCK HAZARD
Disconnect appliance from electric power before cleaning.

CAUTION: HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns. Allow appliance to cool before cleaning.

PRECAUTIONS:

Turn control knob to OFF.
Allow drawers to cool before proceeding.
Remove drawer pans and Humitrol racks.
FREQUENCY: Minimum -Daily
TOOLS: Warm water and mild detergent Clean cloth or sponge

1. Remove drawers from warmer:
   a. Pull warmer drawer out until fully extended.
   b. Slide finger along left and right slide rail until you reach the latches (located at the front end of the cabinet-mounted rails)
   Press down on both left and right latch.
   c. Pull drawer away from warmer.

2. Clean drawers, drawer pans, Humitrol Racks and/or insets with warm water and mild detergent.
   Rinse all components thoroughly with clear water.
   Dry all components prior to reinstalling them in warmer.

3. Sweep crumbs and other debris from warmer cavity.

4. Clean the outside of the unit by wiping with a clean cloth or sponge, warm water and mild detergent. Dry with a clean cloth, then wipe with a polish formulated for stainless steel.

5. It is important to keep the slide rails clear and free from debris. Periodic cleaning of the slide rails and other adjoining parts is necessary to assure smooth drawer operation.

6. Check drawer rollers. Be sure they roll freely and that the slide  rails are free from debris.

7. Be sure cabinet-mounted drawer catch roller is “up”, then r -install drawers.

TROUBLESHOOTING SUGGESTIONS

appropriate receptacle
Circuit breaker off or tripped| Reset circuit breaker
Internal damage| Contact an Authorized Wells Service Agency for repairs.
No heat (one drawer)| Temperature control not set| Set for desired temperature.
Internal damage| Contact an Authorized Wells Service Agency for repairs.
Food dries out| Humidity control (air vent) not set| OPEN air vent for dry operation. CLOSE air vent for moist operation.
Water in pan evaporated or low| Add water to pan.
Food gets soggy| Food contacting water| Use a Humitrol Rack
Water level too high| Water should be no more than 1/2″ deep
Humidity control (air vent) not set| OPEN air vent for dry operation. CLOSE air vent for moist operation.
Drawer falls open| Catch roller not extended before closing drawer| Be sure catch roller is extended before installing drawer.
Drawer catch damaged| Contact an Authorized Wells Service Agency for repairs.
Drawer falls out when opened| Drawer stop dirty| Clean and lubricate drawer stop
Drawer stop damaged| Contact an Authorized Wells Service Agency for repairs.

CAUTION : SHOCK HAZARD
Disconnect appliance from electric power before cleaning.
CAUTION : HOT SURFACE
Exposed surfaces can be hot to the touch and may cause burns. Allow appliance to cool before servicing.

ADJUSTMENTS AND LUBRICATION

PRECAUTIONS: Turn control knob to OFF. Unplug warmer Allow drawers to cool before proceeding.
Remove drawer pans and Humitrol racks
FREQUENCY: Minimum – monthly. Every 2 weeks recommended.
TOOLS: Screwdrivers, Phillips (+) and flat blade (-).
Nut drivers, 3/8” and 7/16”.
Food-grade lubricant.

1. Check slides on cabinet and drawers for cleanliness.

2. Check all rollers on cabinet and drawers for cleanliness and tightness. Lubricate.

3. Check cabinet drawer stops for operation. Stops must “snap” down positively. Clean and adjust as required.

4. Check cabinet heating element fasteners for tightness.

5. Check all cabinet drawer catches for tightness and operation.
   Lubricate. Be certain roller is “out” before attempting to install drawer.

6. Check thermostat thermobulb and capillary tube for condition.
   Thermobulb must be securely mounted in the appropriate holder.
   Arrange repairs for damaged thermobulb or capillary tube.

7. Check drawer faceplate and handle fasteners for tightness.

8. Check drawer catch clip for tightness.

9. For drawers equipped with gaskets, examine condition of gasket.
   Arrange repairs for torn or damaged gaskets.

10. Reinstall drawers and check for proper operation.
    Procedure is complete.

EXPLODED VIEW: RW16HD—RW36HD, RWN16—RWN36, RW176HD

Model: RW16HD – RW36HD, RWN16 – RWN36, RW176HD
Built-In Drawer Warmer
Cabinet & Electrical 120V/208/240/480V
PL042

PARTS LIST: RW16HD – RW36HD, RWN16—RWN36, RW176HD

BUILT-IN DRAWER WARMER| RW16/26/36H
D| A a . lications
RW176 H D| RW N 16/26/36
---|---|---|---
Fig No| Description
1| RACK HUMITROL RWS| WS-20624| DD-300659| WS-20624
2| PAN INSERT DRAWER RWHD| C8-46840| C8-49252
3| DRAWER ASY KIT RWHD| WS-67096| DD-506374| WS-69244
4| SLIDE VENT ASSY RWN| C8-49251| C8-35726| C8-49251
5| SCREW 8-32X3/8PH RD| 2C-35530
6| WASHER 2 1/4″ DRWR BACK| 2C-35565
7| SCREW 8-32X5/16 PH TR HD| 2C-35487
8| NUT 8-32 HEX MS SS| 2C-35455
9| CATCH IVES MACH| 2C-30471
10| BEARING ROLLER TRACK| 2P-30483
11| WASHER FLAT SS 1/4X 1 1/4| 2C-41791
12| PANEL BACK DRWR RW| C8-44291
13| RIVET POP 1/8X.265 SS| 2C-49395
14| HANDLER W DRAWER| C8-32112| I C8-49248
15| KNOB SQR ROLL WARMER VENT| WS-51796
16| SHIELD BULB RWS| C8-35683
17| BRKT ELEM MTG RW| C8-35677
18| ELEM 120V| 2N-30519UL| DD-300449| 2N-49255UL
ELEM 208/220/240V (CE)| 2N-30482UL| 2N-300951 UL| 2N-49475UL
19| CLIP RETAINER PILOT LIGHT| 20-43271
20| BOX OUTLET RW RW350| C8-307569|
21| LIGHT SIGNAL GLO DOT| 2J-35687
22| THERMO CTRL RW W/O AUX| WS-58936
23| PANEL CONTROL RW RW324| C8-31801| C8-Z12394
PANEL CONTROL LOWER| C8-33565|
24| KNOB CONTROL ASSY WARM| 2R-30372
25| FLANGE ATTACH ASSY| C8-40447|
26| THERMOMETER RW 21N DIAL| 2T-44475
27| KIT REPAIR DWR STOP| WS-65923| | WS-65923
–| PIN COTTER S/S 1/16 X 3/8| 2C-40019| | 2C-40019
–| STOP ASSY DRAWER| C9-45447| | C9-45447
| SPRING DRAWER RT| 2P-45448| | 2P-45448
| SPRING DRAWER LT| 2P-45449| | 2P-45449
| WASHER FLAT .235 X .5 X .48| 2C-45610| | 2C-45610
–| SPRING DRAWER STOP RT| 2P-307827| | 2P-307827
–| SPRING DRAWER STOP LT| 2P-307828| | 2P-307828
28| PANEL FRONT DRW RW| C8-43191| | C8-49249

WIRING DIAGRAM

NOTES

PARTS & SERVICE

IMPORTANT: Use only factory authorized service parts and replacement filters.
For factory authorized service, or to order factory authorized replacement parts, contact your Wells authorized service agency, or call:
Wells Bloomfield, LLC 10 Sunnen Dr.,
St. Louis MO 63143 USA Service Dept.
phone: 314-678-6314
fax: 314-781-2714
Service Parts Department can supply you with the name and telephone number of the WELLS AUTHORIZED SERVICE AGENCY nearest you.

CUSTOMER SERVICE DATA
please have this information available if calling for service

RESTAURANT ____ LOCATION
INSTALLATION DATE ____ TECHNICIAN
SERVICE COMPANY ____
ADDRESS ____ STATE __ ZIP__
TELEPHONE NUMBER ()-_
EQUIPMENT MODEL NO. ___
EQUIPMENT SERIAL NO. ___
VOLTAGE: (check one) 120 208 240

Wells Bloomfield proudly supports CFESA
Commercial Food Equipment Service Association
**SERVICE TRAINING- QUALITY SERVICE

CUSTOMER SATISFACTION
**

WELLS BLOOMFIELD, LLC
10 Sunnen Dr., St. Louis, MO 63143
telephone:314-678-6314
fax:314-781-2714
www.wellsbloomfield.com

Documents / Resources

| WELLS RW16HD Built in Drawer Warmers With Thermostat Control [pdf] Owner's Manual
RW16HD Built in Drawer Warmers With Thermostat Control, RW16HD, Built in Drawer Warmers With Thermostat Control, Drawer Warmers With Thermostat Control, Warmers With Thermostat Control, Thermostat Control, Control
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