RTI Mako Probes Update Mako Firmware with Ocean Next User Guide
- June 1, 2024
- RTI
Table of Contents
RTI Mako Probes Update Mako Firmware with Ocean Next
Product Information
RTI Mako System
- Manufacturer: RTI Group
- Model: Mako
- Compatible Software: Ocean Next
Specifications
- Firmware Update Method: Ocean Next software
- Website:RTI Ocean Next for Mako
- Contact: support@rtigroup.com
Product Usage Instructions
Updating Mako Firmware with Ocean Next
- Visit the RTI website to download the latest Mako FW package.
- Save the downloaded .zip file to your desktop.
- Start Ocean Next (v4.x onwards) software.
- Connect your Mako Base Unit to your computer via USB cable.
- Select “Update Mako firmware” in the Ocean Next software.
- In the pop-up window, click “OK”.
- Choose the .zip file you saved earlier with the format MakoFW_0.0.x.
- Select “Continue” to transfer the firmware package to the Mako Base Unit.
- The updates will begin automatically.
- If updating multiple Probes/Modules, connect them to the Base Unit one at a time.
- Click “Close” to complete the workflow.
FAQs
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Q: How can I contact the RTI Support team for further assistance?
A: You can contact the RTI Support team at support@rtigroup.com or by phone at +46 (0) 31 746 36 00. -
Q: What should I do if I have multiple Probes/Modules but only one USB cable?
A: You can update each Probe/Module individually by connecting them to the Base Unit, one at a time.
Overview
Firmware (FW) updates are required from time to time to ensure the best performance of your Mako system. With Mako, all firmware updates can be performed using Ocean Next software.
3 Key Steps
There are 3 key steps to updating your Mako firmware:
- Download the latest Mako FW package from RTI website: rtigroup.com/software-and-documentation/oceannext-for-mako/
- Save the “.zip” file to your local PC.
- Transfer the files to the Mako Base Unit.
- Update your system.
To update all your Mako Probes and Modules, connect them to the Base Unit during the upgrade process.
Download the latest Mako FW package from RTI website
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Visit RTI web page: rtigroup.com/software-and-documentation/oceannext-for-mako/
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Download the latest “.zip” file and save to your desktop.
Updating Mako Firmware with Ocean Next -
Start Ocean Next (v4.x onwards).
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Connect your Mako Base Unit via USB Cable.
Note – Firmware updates are only allowed over USB connection. Firmware updates cannot be performed via Bluetooth connection. -
From the left-hand menu bar, navigate to “Account”.
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Select the “Tools” option.
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Select “Update Mako firmware”:
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A new pop-up window with information appears:
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Click “OK”.
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In the next dialogue, choose the “.zip” file that you saved to desktop in part. File name format MakoFW_0.0.x.
Transfer the files to Mako Base Unit -
11. To send the FW package to Mako Base Unit, select “Continue”.
You can click “More” to see further details about FW versions for each Mako component.
-
The firmware package uploads to the Mako Base Unit. Update your Mako System.
Note – once you have transferred the FW package to Mako Base Unit, you can then update Mako Base Unit, and any connected Mako Probes / Modules. -
Updates will begin automatically.
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A new dialog window appears, showing the updates that are available for the Base Unit, and any connected Probes / Modules.
Note – Mako Base Unit will restart during update process.
-
If you have multiple Probes/Modules and only 1 cable available, you can update each Probe/Module individually by connecting them to the Base Unit, 1 at a time.
Select “Close” to complete the workflow.
If you have any further questions, please contact our RTI Support team on support@rtigroup.com.
RTI Group Headquarters
Flöjelbergsgatan 8C
SE-431 37 Mölndal, SWEDEN
Phone: +46 (0) 31 746 36 00
sales@rtigroup.com
www.rtigroup.com
RTI Group North America
33 Jacksonville Road, Bldg. 1
Towaco, NJ 07082, USA
Phone: +1 800-222-7537
sales.us@rtigroup.com
www.rtigroup.com
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