A41 LNCOON App User Manual

A41 Personal GPS Tracker

(User Manual)

Email: support@lncoon.com

Website: www.lncoon.com

Tracking Platform: lncoon.com/download

@Lncoon @lncoon.gps        WhatsApp Community

Appearance

1. LED Indicator

2. Lanyard Hole

3. Type-C Charging Port

4. Power Button

5. Speaker

6. SOS Button

Download App

• Search “Lncoon IOT” in App Store or Google Play to download.

• Or visit Lncoon website: Lncoon.com/download to find quick download link.

Sign up & Log in

• Click Sign Up
  ①Choose your country or region
  ②Enter a valid email address
  ③Click ‘→’ to get a verification code from noreply@lncoon.com
• (If no email received, please check the trash or spam.)
  ④Set up and confirm Password
  ⑤Check and agree the terms and policy
  ⑥Click on Submit
  *The App will automatically log in to your account, please remember your account and password for future login.

Add Device

1. Add Device
2. Scan Barcode
3. Find the IMEI barcode on package or device

1. Click the ‘+’ on the top right to add device.

2. Scan or type in the IMEI number on the package or device body.

3. Click ‘ Add Device ‘ to confirm.

4. Edit basic info about this device, or click on ‘ Save ‘ directly to skip this step.

5. You can always come back and edit in the ‘ Detail ‘ Page later.

1. Edit

Top up

1. Go to ‘List’, you will see the A41 you just bind.

2. Click the ‘Top-up’ icon, or go to plan.lncoon.com

3. Type in and check the ICCID is matching the ICCID on the back of the package and confirm to top up.

4. Choose a plan and finish the payment.

*Alternate top-up page: lncoon.com/plan

Charge & Power on

• Charge the device for 2-3 hours.
• Power on/off: long press the power button for 3secs.
• When turning on, you will hear two beeps, and the LED will turn into white.
• When turning off, you will hear one beep, and the LED will go off.

Ensure Device Online

1. Go to ‘List’, you will see the A41 you just bind.
2. You can tell the status of the device via the color of the icons.

Status Indicator

Working

Error     

Device Inactive

• Top up is required before activating. If you have just topped up, please try restarting the device.

Device Offline

• Check whether the battery is running out.
• Check the LED color blinking on the device. Refer to LED Indicators.
• Take the tracker to an open sky to ensure a good network signal

Device Expired

• Check and renew your subscription plan.

Test SOS Button

• Upload GPS location manually:
  Short press 4 times. And the device will beep once.

• Trigger SOS Alert:
  Long press for 3 seconds. And the device will beep twice.

LED Indicator

LED

| Status| Meaning|

Solution

---|---|---|---
Green| Blinking every 0.1sec| Searching for network signals| Top up.

Restart the device.

Bring the device to open sky

On for 0.1sec

Off for 1sec

| Network connected
Blue| Blinking every 0.3sec| Searching for GPS signals| Bring the device to open sky
On for 5sec and then off | GPS working properly

Get Help

• Live chat with us by clicking the service icon
• Submit a technical ticket: Ticket
• Email: support@lncoon.com
• Messenger us on Facebook: m.me/lncoon
• WhatsApp: +86 188 3978 7338
• Leave a voice message or text us: +1 530-564-8658
• Check the FAQ Library on website: lncoon.com/FAQ

App Instruction

• Bottom Menu

Map Page     Device List     Alerts Report      Account Setting

• Console Menu

1. Tapping the icon to check the device.
2. Tapping the button to expand the menu.

1. Device Status
2. Last Location
3. Console Menu

Note:

If there is no map display, please install Google Maps app.

Real Time Tracking

• Tapping on ‘Tracking’ to enter tracking page.

1. Map Type
2. Show Traffic
3. Street View
4. Show the Address
5. Share Location
6. Device Status
7. Locate A41

History Playback

• Click ‘Playback’ to search the historical trips.

Play & Pause

Speed up

Hide / Show the line

Choose another period

1. Calendar Report

Geo Fence

1. Add Fence

• Click ‘Geo Fence’ to manage your customized fences.

1. Search Landmark
2. Set Radius
3. Rename Fence
4. Alert Trigger Option
5. Confirm Create Fence

FAQ

There is no device on the map, only a blue dot shows the location of my phone.

1. Make sure the device is fully charged and powered on ;
2. Make sure you have a valid subscription plan ;
3. Check the “ List ” page to make sure the device is online ;
*(The icon in red, orange or green means it is online)
4. Bring the device to an open sky, so that the device can obtain better GPS signals.

Can’t receive any push notifications after the alarm is triggered

Check whether the “ Alert ” page has corresponding alarm records.
– If yes: please click the logout button in the upper right corner of the Profile, and try to log in again.
– if no: 1. Please check the online status and network status of the device.
2. Please click the button in the upper right corner and make sure you don’t filter out any alarms.
3. Please try to check and setup the alert again.

The device disappeared from the “List” page.

please click the logout button in the upper right corner of the Profile, and try to log in again.

*If you have any other questions, click the icon to get technical support.

References

• sales-system-custom
• Download App – LNCOON
• FAQ – LNCOON
• Monthly Subscription for GPS Tracker – LNCOON
• Lncoon
• LNCOON
• WhatsApp Group Invite
• Download App – LNCOON
• FAQ – LNCOON
• Monthly Subscription for GPS Tracker – LNCOON
• Lncoon
• Lncoon (@lncoon.gps) • Instagram photos and videos

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