LNCOON LN-A42 GPS Tracker User Manual

: June 1, 2024
: lncoon

LNCOON LN-A42 GPS Tracker

Specifications

Network LED
Power LED
GPS LED
On/Off Button
Light Sensor
Magnetic cover joint part
Waterproof Mic
Charging Port
Charging Contact
Magnetic Connector

Product Usage Instructions

Download App:

Search for Lncoon in the App Store or Google Play to download the app. You can also visit Lncoon website: Lncoon.com/download to find a quick download link.

Sign up & Login:

Click Sign Up.
Enter your email address.
Click to get a verification code.
You will receive an email from noreply@track9999.com (Check spam if not received).
Set up and confirm Password.
Check and agree to the terms and policy.
Click on Submit.
Login with the email and password.

Add Device:

Click the ‘+’ on the top right to add a device.
Scan or type in the IMEI number on the package or device body.
Click ‘Add Device’ to confirm.
Edit basic info about this device or click on ‘Save’ directly to skip this step.
You can always come back and edit in the ‘Detail’ Page later.

Frequently Asked Questions

Q: What should I do if my device is inactive?

A: Top-up is required before activating. If you have just topped up, please try restarting the device. Contact customer service if needed.

Q: What should I do if my device is offline?

A: Check the LED indicators to find reasons. Also, make sure your subscription is not expired.

Email: support@lncoon.com
Website: www.lncoon.com
Tracking Platform: lncoon.com/download

Appearance

Download App

Search “Lncoon” in App Store or Google Play to download.

Visit Lncoon website: Lncoon.com/download to find

Sign up & Log in

Click Sign Up to

Enter your email address
Click ‘→’ to get verification code
You will receive an email from noreply@track9999.com

(If no email received, please check the trash or spam.) 4. Set up and confirm Password 5. Check and agree the terms and policy 6. Click on Submit 7. Login with the email and password

Add Device

Click the ‘+’ on the top right to add device.
Scan or type in the IMEI number on the package or device body.
Click ‘Add Device’ to confirm.
Edit basic info about this device, or click on ‘Save’ directly to skip this step.
You can always come back and edit in the ‘Detail’ Page later.

Top up

Go to ‘List’, you will see the device you just bind.
Click the ‘Top-up’ icon or go to https://plan.lncoon.com/
Check the IMEI is matching the IMEI on the back of the package and confirm to top up.
Choose a plan and finish the payment.
After the recharge is successful, please restart the device.

Note: If there is no Top-up icon, get more payment
option on https://plan.lncoon.com/
Or https://lncoon.com/plan

Install the Magnetic Base

Align the magnetic base hole with the tamper detector on the back of LL02. Put the base over the device.

Insert the magnetic base from the side with tamper detector.
Push in to make the base parallel to the device, and then push it back to lock in.

Ensure Device Online

Go to ‘List’, you will see the VL04 you just bind.
You can tell the status of the device via the color of the icons.
When the icons displayed in green or orange or red, it means the device is online.

Device Inactive
Top up is required before activating. If you have just topped up, please try restarting the device.
Contact customer service.

Device Offline

Check the LED indicators to find reasons.
Check if your subscription is expired.

Troubleshooting

LED Indicators

LED	Status	Meaning

Red

| Always On| Charging
OFF| No battery or battery

failure

Moderate Flicker(1s on, 3s off)| Fully charged
Flicker Quickly (0.3s on, 0.3s off)| Battery Low
Flicker Slowly(0.1s on; 3s off)| Normally working

Blue

| Flicker Quickly (0.3s on, 0.3s off)| Searching GPS
Flicker Slowly(1s on; 3s off)| GPS connected

successfully

OFF| GPS is on sleep mode or

not active

Green

successfully

OFF| No GSM signal

Describing the LED status when contacting us will help locate the problem.

Get Help

Live chat with us by clicking the service icon
Email: support@lncoon.com
Messenger us on Facebook: m.me/lncoon
WhatsApp: +86 133 6051 3006
Check the FAQ Library on website: lncoon.com/FAQ

App Instruction

Bottom Menu

Console Menu

Tapping the icon to check the device.
Tapping the button to expand the menu.

Real Time Tracking

Tapping on ‘Tracking’ to enter tracking page.

History Playback

Geo Fence

Alert Setting

a. Find your device in the list page, click on the icon.
b. Go to ‘Command’ page to set alerts based on different situations.
c. Explore more setting options to design your own tracking style.
these commands can only be affected when devices are online.
If you are confused about these settings, please feel free to contact us.

FAQ

Q: There is no device on the map, only a blue dot shows the location of my phone.
- A: 1. Make sure the device is fully charged and powered on;
- Make sure you have a valid subscription plan;
- Check the “List” page to make sure the device is online;
  *(The icon in red, orange or green means it is online)
- Bring the device to an open sky, so that the device can obtain better GPS signals.
Q: Can’t receive any push notifications after the alarm is triggered
- A: Check whether the “Alert” page has corresponding alarm records.
- If yes: please click the logout button in the upper right corner of the Profile, and try to log in again.
- if no: 1. Please check the online status and network status of the device.
- Please click the button in the upper right corner and make sure you don’t filter out any alarms.
- Please try to check and setup the alert again.
Q: The device disappeared from the “List” page.
A: please click the logout button in the upper right corner of the Profile, and try to log in again.
*If you have any other questions, click the icon to get technical support.