LNCOON LL301 GPS Tracker User Manual

: June 1, 2024
: lncoon

Table of Contents

LNCOON LL301 GPS Tracker
Product Usage Instructions
FAQ
Appearance
Download App
Sign up & Log in
Add Device
Top up
Install the device
Ensure Device Online
App Instruction
Real Time Tracking
History Playback
Geo Fence
Alert Setting
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

LNCOON LL301 GPS Tracker

Specifications:

Transmitter: GSM
Power: USB port
Alerts: Tamper alert triggered by anti-tamper button
Installation: Strong magnet for attachment to ferromagnetic materials

Product Usage Instructions

Download App

To download the app, follow these steps:

Search for “Lncoon” in the App Store or Google Play.
Visit Lncoon website at Lncoon.com/download to find a quick download link.

Sign up & Log in

To sign up and log in to your account, do the following:

Enter your email address and get a verification code.
Set up and confirm your password, agree to terms, and policy.
Login with your email and password.

Add Device

To add a device to your account:

Scan or type in the IMEI number found on the package or device body.
Edit basic info about the device and save.

Top Up

To top up your device:

Check the IMEI number on the package matches, choose a plan, and finish the payment.
After successful recharge, restart the device.

Install the Device

To install the device:

Use the strong magnet to attach it to any ferromagnetic material.
Alternatively, use 3M tapes to attach the bracket to the target object and then place the device on it.

Ensure Device Online

To ensure your device is online:

Check the status of the device via the color of the icons (green, orange, or red).
If inactive, top up is required before activating. If offline, check if subscription is expired.

FAQ

Q: How do I get technical support?

A: Click on the technical support icon or visit https://lncoon.com/plan for more payment options.

Q: How can I contact customer service?

A: You can live chat, email, message on Facebook, or WhatsApp at +86 133 6051 3006.

Q: Where can I find more information?

A: Check the FAQ Library on the website at lncoon.com/FAQ for more details.

Email: support@lncoon.com
Website: www.lncoon.com
Tracking Platform: lncoon.com/download

Appearance

Download App

Search “Lncoon” in App Store or Google Play to download.

Visit Lncoon website: Lncoon.com/download to find

Sign up & Log in

Click Sign Up to

Enter your email address
Click ‘→’ to get verification code
You will receive an email from noreply@track9999.com

(If no email received, please check the trash or spam.) 4. Set up and confirm Password 5. Check and agree the terms and policy 6. Click on Submit 7. Login with the email and password

Add Device

Click the ‘+’ on the top right to add device.
Scan or type in the IMEI number on the package or device body.
Click ‘Add Device’ to confirm.
Edit basic info about this device, or click on ‘Save’ directly to skip this step.
You can always come back and edit in the ‘Detail’ Page later.

Top up

Go to ‘List’, you will see the device you just bind.
Click the ‘Top-up’ icon or go to https://plan.lncoon.com/
Check the IMEI is matching the IMEI on the back of the package and confirm to top up.
Choose a plan and finish the payment.
After the recharge is successful, please restart the device.

Note: If there is no Top-up icon, get more payment option on https://plan.lncoon.com/ Or https://lncoon.com/plan

Install the device

The device has a strong magnet built inside. It can attach to any ferromagnetic material. The magnet makes the installation easy.
Or you can stick the 3M tapes on one side of the device bracket, and attach the bracket to the target object, then put the device on the bracket.

Ensure Device Online

Go to ‘List’, you will see the VL04 you just bind.
You can tell the status of the device via the color of the icons.
When the icons displayed in green or orange or red, it means the device is online.

Device Inactive
Top up is required before activating. If you have just topped up, please try restarting the device.
Contact customer service.

Device Offline

Check if your subscription is expired.
click the icon to get technical support.

Get Help

Live chat with us by clicking the service icon
Email: support@lncoon.com
Messenger us on Facebook: m.me/lncoon
WhatsApp: +86 133 6051 3006
Check the FAQ Library on website: lncoon.com/FAQ

App Instruction

Bottom Menu

Console Menu

Tapping the icon to check the device.
Tapping the button to expand the menu.

Real Time Tracking

Tapping on ‘Tracking’ to enter tracking page.

History Playback

Geo Fence

Alert Setting

a. Find your device in the list page, click on the icon.
b. Go to ‘Command’ page to set alerts based on different situations.
c. Explore more setting options to design your own tracking style.
these commands can only be affected when devices are online.
If you are confused about these settings, please feel free to contact us.

FAQ

Q: There is no device on the map, only a blue dot shows the location of my phone.
- A: 1. Make sure the device is fully charged and powered on;
- Make sure you have a valid subscription plan;
- Check the “List” page to make sure the device is online;
  *(The icon in red, orange or green means it is online)
- Bring the device to an open sky, so that the device can obtain better GPS signals.
Q: Can’t receive any push notifications after the alarm is triggered
- A: Check whether the “Alert” page has corresponding alarm records.
- If yes: please click the logout button in the upper right corner of the Profile, and try to log in again.
- if no: 1. Please check the online status and network status of the device.
  Please click the button in the upper right corner and make sure you don’t filter out any alarms.
- Please try to check and setup the alert again.
Q: The device disappeared from the “List” page.
A: please click the logout button in the upper right corner of the Profile, and try to log in again.
*If you have any other questions, click the icon to get technical support.