LNCOON D52 GPS Tracker User Manual

LNCOON D52 GPS Tracker

Appearance

Download App

• Search “Lncoon IOT” in App Store or Google Play to download.

• Or Visit Lncoon website: Lncoon.com/download to find quick download link.

Sign up & Log in

Click Sign Up

1. Choose your country or region

2. Enter a valid email address

3. Click ‘ to get a verification code from [email protected]
   (If no email received, please check the trash or spam

4. Set up and confirm Password

5. Check and a gree the t erm s and p olicy

6. Click on Submit

*The App will automatically log in to your account, please remember your account and password for future login.

Add Device

1. Click the ‘ ‘++’ on the top right to add device.
2. Scan or type in the IMEI number on the package or device body.
3. Click ‘ Add Device ’ to
4. Edit basic info about this device, or click on ‘ Save ’ directly to skip this step.
5. You can always come back and edit in the ‘ Detail ’ Page later.

Top up

1. Go to ‘List’, you will see the D 52 you just bind.
2. Click the ‘Top up’ icon, or go to plan.lncoon.com.
3. Type in and check the ICCID is matching the ICCID on the back of the package and confirm to top up.
4. Choose a plan and finish the payment.

Alternate top up page: lncoon.com/plan.

Insert & Power on

• Connect the device to the OBD Il port when the vehicle is ignition off.
• If the device remains inactive, please try to unplug the device, wait until the LED lights are off, and then reconnect the power supply.

Ensure Device Online

1. Go to ‘List’, you will see the D5 2 you just bind.
2. You can tell the status of the device via the color of the icons.
3. When the icons displayed in green or orange or red , it means the device is online.

Device Inactive

• Top up is required before activating. If you have just topped up, please try restarting the device.

Device Offline

• Check if your subscription is expired.
• Check whether the device is well connected to OBD II port or power supply.
• Take the D52 (car) to an open sky to ensure a good network signal

Get Help

• Live chat with us by clicking the service icon .
• Email: [email protected].
• Messenger us on Facebook:
• WhatsApp: +86 188 3978 7338
• Leave a voice message or text us: +1 (530) 564 8658
• Check the FAQ Library on website: Incoon.com/FAQ.

App Instruction

• Bottom Menu

• Console Menu

1. Tapping the icon to check the device.
2. Tapping the button to expand the menu.

Note
If there is no map display, please install Google Maps app.

Real Time Tracking

• Tapping on ‘Tracking’ to enter tracking page.

History Playback

• Click ‘Playback’ to search the historical trips.

Geo Fence

• Click ‘Geo Fence’ to manage your customized fences.

Vehicle Data Fault Code

• You can check vehicle health data here.
• Some data take time to be calculated.
• The OBD-ll pin of some models is not compatible, resulting in the data cannot be read.
• If you encounter an exception, please report it here.

Alert Setting

1. Find your device on the list page, and click on the icon .
2. Go to the ‘Command’ page to set alerts based on different situations.
3. Explore more setting options to design your tracking style.

• These commands can only be affected when devices are online.
• If you are confused about these settings, please feel free to contact us.

FAQ

• Q: There is no device on the map, only a blue dot shows the location of my phone.
• A:Make sure the device is fully charged and powered on;
  • Make sure you have a valid subscription plan;
  • Check the “List” page to make sure the device is online;
  • (The icon in red, orange or green means it is online)
  • Bring the device to an open sky, so that the device can obtain better GPS signals.
• Q: Can’t receive any push notifications after the alarm is triggered
• A: Check whether the “Alert” page has corresponding alarm records.
  • If yes: please click the logout button in the upper right corner of the Profile, and try to log in again.
  • if no: 1. Please check the online status and network status of the device.
  • Please click the button in the upper right corner and make sure =* you don’t filter out any alarms.
  • Please try to check and setup the alert again.
• Q: The device disappeared from the “List” page.
• A: please click the logout button in the upper right corner of the Profile, and trv to los in again.

If you have any other questions, click the icon to get technical support.

CONTACT

• Email: [email protected].
• Website: www.Incoon.com.
• Tracking Platform: Incoon.com/download.

References

• Download App – LNCOON
• FAQ – LNCOON
• Monthly Subscription for GPS Tracker – LNCOON
• Lncoon
• LNCOON
• WhatsApp Group Invite
• Download App – LNCOON
• FAQ – LNCOON
• Monthly Subscription for GPS Tracker – LNCOON
• Lncoon
• Lncoon (@lncoon.gps) • Instagram photos and videos

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