lncoon D51 GPS Tracker User Manual

: June 9, 2024
: lncoon

Table of Contents

Appearance
Download App
Sign up & Log in
Add Device
Insert & Power on
History Playback
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

D51 GPS Tracker
(User Manual)

Appearance

Download App

Search “Lncoon” in App Store or Google Play to download.
Visit Lncoon website: Lncoon.com/download to find quick download link.
*Android Backup Link: Dropbox

Sign up & Log in

Click Sign Up

Choose your country or region
Enter a valid email address
Click ‘→’ to get a verification code from noreply@track9999.com

(If no email received, please check the trash or spam.) 4. Set up and confirm Password 5. Check and agree the terms and policy 6. Click on Submit
*The App will automatically log in to your account, please remember your account and password for future login.

Add Device

Click the ‘+’ on the top right to add device.
Scan or type in the IMEI number on the package or device body.
Click ‘Add Device’ to confirm.
Edit basic info about this device, or click on ‘Save’ directly to skip this step.
You can always come back and edit in the ‘Detail’ Page later.

Top up

Go to ‘List’, you will see the device you just bind.
Click the ‘Top-up’ icon, or go to plan.lncoon.com
Type in and check the ICCID is matching the ICCID on the back of the package and confirm to top up.
Choose a plan and finish the payment.
*Alternate top-up page: lncoon.com/plan

Insert & Power on

Connect the device to the cigarette lighter when the vehicle is ignition on.

Ensure Device Online

Go to ‘List’, you will see the D51 you just bind.
You can tell the status of the device via the color of the icons.
When the icons displayed in green or orange or red, it means the device is online.

Device Inactive

Top up is required before activating. If you have just topped up, please try restarting the device.

Device Offline

Check whether the device is well connected to the power supply.
Check if your subscription is expired.

Get Help

Live chat with us by clicking the service icon
Email: support@lncoon.com
Messenger us on Facebook: m.me/lncoon
WhatsApp: +86 188 3978 7338
Leave a voice message or text us: +1 530-564-8658
Check the FAQ Library on website: lncoon.com/FAQ

App Instruction

Bottom Menu
Console Menu
1. Tapping the icon to check the device.
2. Tapping the button to expand the menu.

Note: If there is no map display, please install Google Maps app.
Real Time Tracking

Tapping on ‘Tracking’ to enter tracking page.

History Playback

Click ‘Playback’ to search the historical trips.

Geo Fence

Click ‘Geo Fence’ to manage your customized fences.

Alert Setting

Find your device in the list page, click on the icon.
Go to ‘Command’ page to set alerts based on different situations.
Explore more setting options to design your own tracking style.

These commands can only be affected when devices are online.
If you are confused about these settings, please feel free to contact us.

FAQ

Q: There is no device on the map, only a blue dot shows the location of my phone.****

– A: 1. Make sure the device is fully charged and powered on;
– 2. Make sure you have a valid subscription plan;
– 3. Check the “List” page to make sure the device is online;
– *(The icon in red, orange or green means it is online)
– 4. Bring the device to an open sky, so that the device can obtain better GPS signals.

Q: Can’t receive any push notifications after the alarm is triggered****

– A: Check whether the “Alert” page has corresponding alarm records.
– If yes: please click the logout button in the upper right corner of the Profile, and try to log in again.
– if no: 1. Please check the online status and network status of the device.
– 2. Please click the button in the upper right corner and make sure you don’t filter out any alarms.
– 3. Please try to check and setup the alert again.

Q: The device disappeared from the “List” page.****

– A: please click the logout button in the upper right corner of the Profile, and try to log in again.

*If you have any other questions, click the icon to get technical support.

Email: support@lncoon.com
Website: www.lncoon.com
Tracking Platform: lncoon.com/download

https://lncoon.com/download-app