SCHLAGE CT5000 Standalone Offline Controller Instruction Manual

SCHLAGE CT5000 Standalone Offline Controller

MODEL

• CT5000
  • Offline controller user guide: Instructions for Adaptable Series offline controller

Overview

• The Schlage CT5000 is an offline access controller in the AD-Series product line.
• The CT5000 is intended for use on one (1) single opening.
• May be used with up to two (2) credential reader interfaces that use Wiegand and/or Clock & Data outputs.
• Externally powered using a UL 294 power supply for UL installations and a ULC S318/
• ULCS319 listed Class 2 power supply for cUL installations (not included) capable of sourcing at least 500 mA @ 12 or 24 VDC (example: Schlage models PS902, PS904, PS906).
• Capable of storing credentials for up to 5000 users.
• Maintains an audit trail of up to 5000 events. Intended for indoor use only. Ambient temperature range -35C to +66C (-31F to +151F).
• The CT5000 is configured using the Handheld Device (HHD). See Handheld Device (HHD) on for more information.
• Any installation involving an opening that is considered an emergency exit or a fire-rated opening must conform to all local and national safety and building codes.
• Access equipment manufactured and/or sold by Allegion is not rated for, or intended for use in life safety installations. UL listed panic hardware must be used to allow emergency exit from the protected area.
• Before installing the CT5000 controller, read all documentation for all products in the installation.

Before installing the CT5000, read all documentation for all products in the installation.

1. Determine the location of each component in the access control system. The CT5000 must be installed indoors.
2. To operate at optimum efficiency, cable runs should be kept as short as possible.
3. Consult the National Electrical Code (NEC) and local electrical codes for information regarding wire run lengths and minimum required wire gauge. Install the UL-listed readers) as specified in the control unit installation instructions. The CT5000 may not control or configure the reader’s beeper or LED settings. Consult the reader’s user guide for more information on configuring the reader’s beeper or LED patterns.
4. Install the UL-listed electrified locking hardware. See the manufacturer’s installation guide that came with the hardware. For installation instructions and information for Schlage electrified locks, visit the Schlage website at www.allegion.com/us (see Support>Schlage Electronics>Electronic Locks Technical Library).
5. Install the CT5000. A U.S. single gang electrical box (not included) is required for the remote USB connection. See the Remote USB connection.
6. Install a UL294 or ULCS318/ULCS319 listed power supply (example: Schlage PS900 Series) for the CT5000 and the readers. The power supply must be compatible with all components and must have the capacity to power the C5000 and the readers. (The CT5000 requires a power supply capable of sourcing at least 500 mA @ 12 or 24 VDC.) If preferred, separate UL294 or ULCS318/ULC S319 listed power sources for the C5000 and the readers is an acceptable alternative.
7. Make sure power is properly connected to all components in the system.
8. After power is applied, remove the mylar strip from the coin cell battery.
9. Make all wiring connections.
10. Configure and program the CT5000. See CT5000 manual programming on.
11. Test the operation of the CT5000 with the electrified locking hardware. See Test on. Save this user guide for future reference.

Compatible credential reader output formats:

• Wiegand and Clock & Data formats are compatible with the CT5000.
• Keypad formats compatible with the CT5000 are ASCIl with leading parity, 4-bit, 8-bit and 26-bit Wiegand.
  • ( Note: Manual programming and card plus pin are not supported in 26-bit Wiegand.)

Mount the CT5000
Follow these steps to permanently attach the CT5000 enclosure to its desired location.

1. Drill four holes, %2″ diameter drill bit, 134″ (44 mm) deep, located to match the mounting holes as shown.
2. If the location does not adequately support the C15000, mounting anchors should be used (not included).
3. Mount the C5000 using appropriate #8 mounting hardware (not included). CT5000 wiring connections

Wiring the CT5000 to access control peripherals

• The CT5000 will interface with two (2) UL-listed credential readers and supports three (3) output relays – strike, auxiliary and alarm and four (4) optional inputs – reader 1 tamper, reader 2 tamper, request to exit and door position switch.
• Request to enter is not supported on the CT5000.
• Use cable entry/exit connectors that comply with local electrical codes (i.e. conduit, etc.)
• Drill hole(s) in the CT5000 enclosure to accommodate the size and number of entry/exit connectors to be used (refer to diagram).
• To avoid damage to electronics inside the enclosure when drilling, use light pressure so that the bit does not penetrate very far when it breaks through the enclosure, or remove electronics from the enclosure before drilling.

Specifications

CT5000 cable/ wire specifications

• Wiring methods should be following the National Electric Code (ANSI/ NFPA70), local electric codes and the authorities having jurisdiction.
• Cabling and wire must be UL-listed and recognized wire suitable for the application. Use only stranded, multi-conductor wire without splices.
• Refer to Cable/Wire Table 1 – Typical Installation for wire specifications for a typical configuration.
• Refer to Cable/Wire Table 2 for wire specifications for other wiring configurations.

Cable/wire Table 1 -Typical Installation

Application| Part number| AWG| Description| Length of wire run
---|---|---|---|---
DC| | 18| 2|
Door position switch| Belden 8760| 18| 2 conductor shielded| 500 feet (152.5 meters)
Request to exit| Belden 8760| 18
Strike relay output| Belden 8760| 18
Auxiliary relay output| Belden 8760| 18
Alarm relay output| Belden 8760| 18
Credential reader

tamper

| Belden 8760| 18*
Credential reader 1| Alpha 1296C| 22| 6 conductor

shielded

Alpha 1298C| 22| 8 conductor

shielded

Credential reader 2| Alpha 1296C| 22| 6 conductor

shielded

Alpha 1298C| 22| 8 conductor

shielded

Typical application. See Cable/wire table 2 for load/power wire runs.

Cable/ wire table 2

Total length of one wire run

| Load current@ 12 VDC| Load current @ 24 VDC
---|---|---
1/4A| 1/2 A| 3/4A| 1A| 1/4A| 1/2 A| 3/4A| 1A
| | | | | | | |
200 feet (61 meters)| 16| 14| 12| 12| 20| 18| 16| 14
300 feet (91.5 meters)| 16| 12| 12| 10| 18| 16| 14| 12
400 feet (122 meters)| 14| 12| 10| | 18| 14| 12| 12
500 feet (152.5 meters)| 14| 10| 10| | 16| 14| 12| 10
| | | | | | | |

Power

• The J7 input power connection is mandatory. An external, UL294 or ULCS318/ULCS319 listed power supply capable of sourcing at least 500 mA @ 12 or 24 VDC must be provided.

RS-485

• J10 RS-485 connection is reserved for future expansion.

Tamper input

• SW1 lid tamper switch monitors the state of the CT5000 enclosure lid and generates a tamper trouble signal when the lid is open. When terminals J2-1 and J2-2 are shorted, a tamper audit is recorded.

Switch inputs

• Request to exit and door position switches are designed to be dry contact switches tied to the ground when the switch is closed.
• Reader 1 tamper and reader 2 tamper are designed to be dry contact switches tied to the ground when the switch is closed, OR a signal level input for 5V logic. Any voltage greater than 5V may cause damage to either the CT5000 or the reader(s).
• C500 GheD termina the electrified locking hardware input cables to the appropriate ® The switch input may be changed from the default condition using the Schlage Utility Software (SUS) on the HHD.

RTX

| ****

J13-4

| Request to exit| When the switch opens or closes, the CT5000 will change the state of the strike relay.| Switch closed (GND) = Request to exit
GND| J13-5| Ground| Electrical ground (common) for the CT5000.|
DPS| J13-6| Door position switch| By default, the CTS000 assumes there is no DPS connected. To install DPS, a Handheld Device (HHD) with Schlage Utility Software (sold separately) is necessary to change the configuration of the system to indicate that a DPS is installed. When DPS is installed and enabled, the CT5000 will trigger an alarm if configured in this manner with the HHD.| Switch open = door closed
GND| J13-7| Ground| Electrical ground (common) for the CT5000.|
TAMP1| J13-8| Reader1 tamper| When a signal level input is used, connect the wire to TAMP1 OR When a dry contact switch is used, connect one wire to TAMP1 and the other to pin 7 (GND).| Signal low or switch closed (GND) = reader 1 tamper
GND| J13-9| Ground| Electrical ground (common) for the CT5000.|
TAMP2| J13-10| Reader 2 tamper| When a signal level input is used, connect the wire to TAMP2 OR When a dry contact switch is used, connect one wire to TAMP2 and the other to pin 9 (GND).| Signal low or switch closed (GND) = reader 2 tamper

Relay outputs

• The three (3) relay outputs consist of strike, auxiliary and alarm outputs.
• These are Form C-type relay outputs with normally open, common and normally closed contacts.
• The factory default configuration of the strike relay is as follows: When the strike relay is de-energized, the opening is assumed to be secure.
• When the strike relay is energized, the opening is assumed to be insecure.
• Accordingly, the appropriate side of the relay contact (normally open/normally closed) must be used to ensure that when the relay is de-energized the opening is locked, and when the relay is energized the opening is unlocked.
• The aux and alarm relays are de-energized by default.
• The strike, auxiliary and alarm relay outputs can be individually configured by the SUS on the HHD. Refer to Wiring Diagrams on.

J6-3 J6-4 J6-5

J6-6

| | The strike relay is up to a 6 amp resistive load at 24 voe, 6 amp at 120 VAe, or 3 amp at 240 VAe.
STR_C| Strike common
STR_NC| Strike normally closed
AUX_NO| Auxiliary normally open| The aux relay is capable of switching up to a 2 amp resistive load at 24 voe or 0.5 amp at 120 VAe.
AUX_C| Auxiliary common
AUX_NC| Auxiliary normally closed
ALR_NO| J6-7| Alarm normally open| The alarm relay is capable of switching up to a 2 amp resistive load at 24 voe or 0.5 amp at 120 VAe.
Note: The eT5000 alarm operates only when a DPS is installed and the eT5000 is properly configured with the HHD. By default, the eT5000 assumes there is no DPS connected. To install DPS, a Handheld Device (HHD) with Schlage Utility Software (sold separately) is necessary to change the configuration of the system to indicate that a DPS is installed.
ALR_C| J6-8| Alarm common
ALR_NC| J6-9| Alarm normally closed

• A transient suppressor must be installed with every electrical device switched through a relay output contact.
• Refer to the Relay output suppression diagram below. Follow the UL-listed electrified lock/ load manufacturer’s recommendation for suppression of magnetic/inductive loads.
• Use a properly rated transient voltage suppression (TVS) diode (or silicon avalanche diode).
• Install the suppressor within 18 inches (46 cm) of the switched electrical load.
• Relay outputs must utilize a dedicated shielded cable to prevent transient contamination of other CT5000 signal wiring. Do not run relay output wires in the same cable or conduit as any other CT5000 wiring.
• Connect the shield of the relay output cables to the appropriate earth ground terminal of the electrified lock/load or auxiliary load power supply. The shield should NOT be connected at the CT5000.

Credential readers

An input device with either Wiegand (Data1/Data0) or Magnetic (Clock and Data) bit stream can be used with the CT5000. The CT5000 provides two (2) separate credential reader interfaces for control of one (1) opening.

The following readers are UL 294 listed for use with the CT5000:

• Essex Electronics model KTP-162
• Mercury Security models MR-5 and MR-20, and XceedID models XF-1050, XF-1100, XF-1500, XF-1550 and XF-2100

The following readers are ULC319 listed for use with the CT5000:

• Xceed D models PR10, SM10, MT11, MT11-485, MT15, MT15-485, MTK15 and MTK15-485.
• Connect the shield of the reader 1 cable to the CT5000 J17-3 terminal (GND). Connect the shield of the reader 2 cables to the CT5000 18-3 terminal (GND). Do not connect the cable shield to the credential reader.
• Reader input ports are designed for 5V logic. Any voltage greater than 5V may cause damage to either the CT5000 or the reader(s).
• The CT5000 does not provide power to the reader(s). Power must be provided to the reader(s) separately by a UL-listed power supply. Refer to the Wiring Diagram example.
• The CT5000 may not provide complete control of the reader’s beeper or LEDs. Please consult the reader’s manufacturer for instructions on reader configuration.
• Make sure your reader is configured with the LEDs and beeper OFF for best compatibility.

| Reader1 terminal| Reader2 terminal| Description
---|---|---|---
CLKID1| J17- 1| J18-1| The credential reader in line is pulled to GND through a 12V transient suppressor and a 2 mega-ohm resistor. Wiegand or magnetic format is automatically detected.
DATAID0| J17-2| J18-2
GND| J17-3| J18-3| The signal ground of the CT5000 must be tied to the signal ground at the reader.
BEEPER| J17-4| J18-4| Beeper signal line connection to the reader. This is an “open collector” style output and has a 12V transient suppressor to GND. The output is switched to GND through a 100-ohm resistor to activate the beeper on the reader.
Note: Most readers beep independently, and beeper performance depends on the specific reader model.
GRN| J17 – 5| J18-5| Green LED signal line connection to the reader. This is an “open collector” style output and has a 12V transient suppressor to GND. The output is switched to GND through a 100-ohm resistor to activate the green LED on the reader.
RED| J17-6| J18-6| Red LED signal line connection to the reader. This is an “Open Collector” style output and has a 12V transient suppressor to GND. The output is switched to GND through a 100-ohm resistor to activate the red LED on the reader.

Power failure modes

• The CT5000 strike relay can be configured to fail safe (fail unlocked) or fail secure (fail locked) using SUS on the HHD. The default state of the strike relay is fail secure or “normally closed (secure)” on the HHD.
• Auxiliary and alarm relays can also be configured.
• Please use the chart below as a recommended wiring guideline with various types of electronic locking hardware.
• To maximize security, a valid credential must be presented before any configuration change to the strike relay can take effect.
• For failed security, UL listed panic hardware must be used to allow an emergency exit from the protected area.
• UL-listed electronic locking devices may need a UL-listed access control or burglar power supply with battery backup for the CT5000 to control their power failure mode (example: Schlage models PS902, PS904, PS906).
• The battery backup time must be the same or greater than the CT5000 battery backup time.

Locking hardware| Failure state| Strike relay

wiring

| SUS strike relay

configuration

| Battery backup for

locking hardware?

---|---|---|---|---
hardware| | | |
Fail-safe| NC-C| Normally closed| No
Fail secure locking

hardware

| Fail secure| NO-C| Normally closed| No
Fail-safe| NC-C| Normally open| Yes

Remote USB connection

Programming may be performed locally at the CT5000, or remotely up to 15 cable feet away using the furnished cable, panel mount cable and wall plate (shown below). A remote USB connection will allow the Handheld Device (HHD) to communicate with the C5000 without removing the CT5000 enclosure lid.

Programming may be remotely performed up to 125 cable feet away using a USB extender kit, part number 23745565 (sold separately). Follow these steps to install the 15-foot USB cable, panel mount USB cable, and USB wall plate (see diagram below):

1. Route the 15-foot USB cable through the hole in the CT5000 enclosure (see CT5000 wiring connections for more detail). Verify proper USB mating end is run into the CT5000. DO NOT connect the USB cable to the CT5000 USB port (J5) yet.
2. Route the 15-foot USB cable from the C5000 to where a U.S. single gang electrical box (not included) will be installed. Install the single gang box at this location.
3. Connect the panel mount USB cable to the USB wall plate using the included hardware. Route the 15-foot USB cable through the single gang electrical box and connect it to the panel mount USB cable.
4. Attach the USB wall plate to the single gang electrical box using the included hardware.
5. Connect the USB cable to the CT5000.
6. The CT5000 can now be configured and programmed with the HHD through the USB wall plate.
7. The lid must be taken off of the CT5000 enclosure to couple an HHD to the CT5000 for the first time.

Handheld Device HHD)
The Handheld Device is used for programming and setup only. The HHD is used to configure the CT5000. This includes transferring data files between the access control software and the CT5000. Refer to the SUS user guide for more information about the HHD.

To connect the HHD to the CT5000:

• If a remote USB connection is being used, begin at step 3.
  1. Loosen the 6 screws and remove the CT5000 lid. The POWER LED should blink green when the lid is off.
  2. Verify power is connected to the CT5000.
  3. Log in to the SUS software. See the SUS User Guide at www.allegion.com/us (see Support>Schlage Electronics> Electronic Locks Technical Library).
• Make sure the HHD connection type is set to “USB Connection”.
  1. Connect the HHD to the J5 USB port, or the USB wall plate if a remote USB connection is used. The CT5000’s USB LED will blink green.
  2. The CT5000 communicates with the HHD when the USB LED blinks green and the HHD display indicates “new lock”, “no door data available” or the name of the door file.
  3. The SUS is now ready to view the CT5000 settings. 5. To Edit Settings or Update Firmware on the CT5000, the SUS software and the CT5000 must be coupled. To couple the CT5000 and the HHD:
• On the CT5000, press and hold the SCHLAGE button while pressing the LINK button three (3) times within 5 seconds.
• The USB LED will blink red and green. On the SUS, select the option “Couple HHD to Device”. SUS will report when the coupling is successful.
• Successful coupling will be indicated on the C5000 with a blinking green USB LED.

Construction Access Mode

Construction access mode is used to allow access before the CT5000 controller has been programmed and for testing purposes.

• Enabled by default.
• The CT5000 controller will remain in construction access mode until the mode is cancelled as described below.
• No audits are captured while the CT5000 controller is in construction access mode.

CT5000 controller with readers

1. Remove the CT5000 lid.
2. Press and hold the Schlage button.
3. Present a credential to the reader within 5 seconds of pressing the Schlage button.
4. The DEBUG LED and the reader’s LED will blink green five (5) times.
5. This credential becomes the master construction credential.
6. If the credential is not presented within 5 seconds, timeout will occur. Repeat steps 2-5 above.

To program construction access mode user credentials:
The master construction credential must be programmed before programming construction access mode user credentials.

1. Present the master construction credential to the reader.
2. The DEBUG LED and the reader’s LED will light green for 20 seconds.
3. Present the credential to be programmed within 20 seconds.
4. The DEBUG LED and the reader’s LED will blink green five (5) times.

Cancel construction access mode

• Do one of the following:
  • Program the lock with the HHD. See the SUS User Guide for more information.
  • Reset the lock to factory settings. See Reset to factory defaults for information.
  • When construction mode is cancelled, the master construction credential and all other credentials added using the master construction credential will no longer function.

TIPS

• Use the same master construction credential for all the controllers in the facility.
• If you present the first card with a new controller to create the master construction credential and the card is not accepted, the controller has either been programmed or already has a master construction credential.
• If the master construction credential cannot be located, or to put the controller back into construction access mode, reset the controller to factory settings. See Reset To Factory Defaults below for more information.

Reset to factory defaults
All information in the CT5000 will be deleted and reset to factory defaults!

1. Remove the CT5000 lid.
2. Press and hold both the SCHLAGE and LINK buttons for approximately three (3) seconds.
3. When the POWER/TAMPER LED turns off, release the buttons.
4. After a 15-second delay, the CT5000 DEBUG LED and the reader’s LED will blink Replace the ise cond, and the reader will beep for one second.
5. Replace the lid.

CT5000 manual programming

• Manual programming applies only to a CT5000 installed with a keypad credential reader.
• Keypad credential readers with ASCIl with leading parity, 4-bit and 8-bit formats allow manual programming.
• When adding a card credential, the 3-6 digit code (PIN) entered prior to presenting the card becomes the
• Credential Reference Number. This number can be used to delete a card without physically having the card. Keep a log of all issued Credential Reference Numbers and codes for future reference.

TIPS

• The default programming code is 97531 and “*”.
• The default normal use code is 13579 and “#”.

Credential types

card
Normal use| Unlocks the lock (activates main relay), for| PIN (3 – 6 digits) OR card
Normal use +PIN the time of the relock delay.| PIN (3 – 6 digits) AND card
Toggle| Changes the state of the CT5000 controller from locked to unlocked, or vice versa, unless in a Freeze state.| PIN (3 – 6 digits) OR card
Toggle +PIN| PIN (3 – 6 digits) AND card
Freeze| Freezes the lock in the current state. CT5000 controller remains frozen until Freeze credential is presented again.| PIN (3 – 6 digits) OR card
Freeze +PIN| PIN (3 – 6 digits) AND card
Pass-Through| Unlocks a lock momentarily, regardless of state. Overrides a CT5000 controller in a Freeze state.| PIN (3 – 6 digits) OR card
Pass-through +PIN| PIN (3 – 6 digits) AND card
Aux only Used to activate the auxiliary relay, for the time of the relock delay.| PIN (3 – 6 digits) OR card
Aux toggle Changes the state of the auxiliary relay from locked to unlocked, or vice versa, unless in a Freeze state.| PIN (3 – 6 digits) OR card
Main+ aux is Used to activate the main and auxiliary normal-use relays together for the time of the relock delay.| PIN (3 – 6 digits) OR card
Main + aux pass Unlocks both the main and auxiliary relays regardless of state, for the time of the relock delay.| PIN (3 – 6 digits) OR card
Main+ aux Changes the state of both the main and toggle auxiliary relays from locked to unlocked, or vice versa, unless in a Freeze state.| PIN (3 – 6 digits) OR card

Programming legend

Manual programming commands

• Keep a log of programmed credentials and users, with functions and PINs.
• Commands are confirmed by five blinks of the green DEBUG LED and the reader’s green LED will blink.
• The reader’s red LED will blink to indicate an incorrect entry. To interpret blink patterns, refer to.

Manual programming error codes

• Error codes are indicated at the reader by a blinking red LED. The number of red blinks indicates the error code.
• The CT5000 may not provide complete control of the reader’s beeper or LEDs. Please consult the reader’s manufacturer for instructions on reader configuration.

digits. User code length cannot exceed 6 digits.
3| Memory full, too many codes. Delete some codes.
4| Master code cannot be deleted, only changed.
5| Master code entries do not match. Master code not changed.
6| Invalid command. Invalid function code entered.
7| Code not found.
8| The code is too short. Master code length must be five (5) digits. User code minimum length is three (3) digits.
9| Not a unique code.
10| Manual programming is not allowed.

Using the CT5000 controller

• After credentials have been programmed, present credentials to operate the C5000 controller as follows:

• The default PIN length is six digits. The “#” key must be used as an ENTER key for PINs with fewer than six digits. PIN length can be manually configured (refer to Change PIN Length).

Reader LED reference

• The CT5000 supports independent reader LED and beeper operation.
• The credential reader being used may or may not allow independent control of the reader’s LEDs.
• Please consult the credential reader’s manufacturer for instruction on reader configuration.
• The table below represents the operation of most available credential readers.
• LED feedback during manual programming may differ depending on the reader configuration used.

Reader condition Reader LED

Access                                                        2 red blinks
Access denied, user outside time zone 4 red blinks
Factory default reset                                  No LED indicator while clearing memory, then a one­

second solid green and one beep when complete

Waiting for PIN (Card + PIN) ** 5 alternating red and green blinks
Low battery indicator, coin cell battery  1 green and 3 red blinks before valid access
Momentary unsecured access                 Solid green while unlocked
Reader condition| Reader LED**
---|---
Toggle| Solid green while
Toggle secure (relocking)| Solid red
Access denied, frozen secured or

holiday restricted secured

| 12 red blinks

CT5000 coin cell battery

• When installing the CT5000, after power is applied, remove the mylar strip from the coin cell battery.
• When the coin cell battery is low, the CT5000 will provide a delay after acceptance of a valid credential, and the POWER/TAMPER LED (LED7) will blink rapidly.
• The reader’s LED will indicate low battery with one green blink and three red blinks before allowing access.
• Replace the CT5000’s coin cell battery with Panasonic CR-2025 only. Use of another battery may present a risk of fire or explosion.
• CAUTION! Risk of fire, explosion, and burns. Do not recharge, disassemble, heat above 100°C or incinerate.

Test

• Test the CT5000 with power applied

1. The POWER/TAMPER LED will blink green when the CT5000 lid is removed and will light solid green when the lid tamper switch is pressed.
2. Most readers are designed to function independently of the C5000. If the reader’s LED and beeper performance is irregular or unexpected, refer to the instructions that came with the reader.

• Schlage button test
  • Performing the Schlage button test will not result in the loss of any CT5000 settings or programming changes.
  1. While holding the SCHLAGE button, press and release the RESET button.
  2. All relays, onboard LEDs, reader LEDs and reader beepers will be active while the SCHLAGE button is pressed.
• CT5000 in construction mode

1. After programming a Construction Credential (refer to), present a valid Construction Credential to the reader.
2. The CT5000 Strike relay will activate for the length of the default relock delay. The Auxiliary relay will not activate.

CT5000 and door file test

1. Present a valid credential to the reader.
2. The CT5000’s STRIKE relay and STRIKE LED will activate for the relock delay, and the reader’s green LED will blink. A valid credential will not activate the AUX relay unless the door file has given the credential authorization to do so.
3. If the credential is not accepted, the reader’s red LED will blink twice. The audit file is capable of indicating the status for Anti-Tamper Switch Activated, and Door Propped Open or Door Forced Open.
4. For the Door Propped Open or Door Forced Open, the Door Position Switch must be configured using the HHD.

Troubleshooting

diagram CT5000 x magnetic lock_. The PWR/TAMPER LED should flash green when the CT5000 is powered and the lid is removed. Confirm the J8 jumper is in LINE position.
The credential the reader is not operating properly| The CT5000 STRIKE Relay/LED is not activated when a card or keypad credential is presented| Confirm that the four (4) connections required for basic operation readers are properly connected: Power, Ground, CLK/D1 and DATA/DO. Confirm that CLK/D1 and DATA/DO wiring is not reversed. Consult the reader’s user guide and confirm that the reader has specified power.
| The reader’s beeper and/or LED is not functioning as expected| The CT5000 does not configure and may not control the reader’s beeper or LED settings. Consult the reader’s user guide for more information on configuring the reader’s beeper or LED patterns.
HHD is not communicating with the CT5000| No USB LED HHD display reads “No Device Connected”| Make sure the USB connector is properly connected. The USB LED will blink green. Set the HHD connection type to “USB”. See Handheld Device (HHD).
Unable to| HHD display reads| Check that the HHD is properly coupled to the
configure| “Your HHD is not| CT5000. See Handheld Device (HHD).
settings with| authenticated to|
HHD| perform this action”|

Important things to know before calling technical service:

• The CT5000 may not provide complete control of the reader’s beeper or LEDs. Please consult the reader’s manufacturer for instructions on reader configuration.
• The two reader inputs on the CT5000 are independent. Both have the same access control rights.
• AUX relay action is assigned by the door programming. A credential must have AUX relay rights before the CT5000 will activate the AUX relay. The AUX relay will activate only when the CT5000 is in normal operating mode.
• When the CT5000 is operating in construction mode, only the strike relay will activate for access.

CT5000 LED Reference

Power/Tamper (LED7)

| Solid GREEN| Cover on
Slow GREEN flashing| Cover off
Fast GREEN flashing| Coin Cell battery voltage critical
USB (LED2)| Alternating RED/GREEN| SUS coupling
Slow GREEN flashing| USB connected
DEBUG (LEDi}| GREEN for 1 second| Factory Default Reset completed successfully
5 Quick GREEN flashes| Master construction credential programmed successfully/ user construction credential programmed successfully/ 20-sec timeout
Solid GREEN {20 seconds-max)| Waiting for user construction credential, after master presented
Sequenced Operations

Factory Default Reset| Press and hold BOTH SCHLAGE and LINK buttons for 3 secs.
Coupling| Press and hold the SCHLAGE button, and press the LINK button 3 times within 5 seconds. The coupling window is enabled for 30 seconds.
Construction-Mode Programming| To program a master construction credential*: Press and hold the SCHLAGE button, then present a valid credential to the reader within 5 seconds. If the credential is not presented within 5 seconds, a time-out will occur.

• Note: CTS000 must be in a factory default state to program the master construction credential.

To program each user construction credential: Present the master construction credential to the reader. The DEBUG LED will light green. Present the credential to be programmed to the reader within 20 seconds or a time-out will occur.
Test| While holding the SCHLAGE button, press and release the RESET button. All relays, onboard LEDs, reader LEDs, and reader beepers will remain active while the SCHLAGE button is pressed.

FCC

FCC/C statements
Allegion Agency statements
Compliance Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Warning
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC interference statement
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Industry Canada statements
This equipment has been tested and found to comply to Industry Canada ICES-003. CAN ICES-3(B)/NMB-3(B)

Customer Service

• 1-877-671-7011
• www.allegion.com/us.
• © Allegion 2018
• Printed in U.S.A.
• P516-104 Rev. 05/18-e

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