JETSON JPIXHB-WHT Pixel Hoverboard User Manual

JETSON JPIXHB-WHT Pixel Hoverboard

Specifications

• Model Numbers: JPIXHB-WHT, JPIXHB-BLU, JPIXHB-PUR, JPIXHB-ORG
• Weight Capacity: Tested carrying 110lbs
• Operating Temperature: 77 degrees
• Maximum Speed: 9mph

Product Overview

The Pixel Hoverboard features:

1. LED Lights
2. Battery Indicator Lights
3. Status Indicator Lights
4. Footpads
5. Wheels
6. Power Button
7. Charging Port
8. Charger

Safety

Warnings

• Berote a see open me prior shall perform the rapper aton dies to spect un by sam contracture That al guards and pads originally supplied by the manufacturer are in the proper place and serviceable condition; That the braking system is functioning properly; That any axle guards, chain guards, or other covers or guards supplied by the manufacturer are in place and in serviceable condition; That tires are in good condition, inflated properly, and have sufficient tread remaining; The area that the product is to be operated should be safe and suitable for safe operation.
• Components shall be maintained and repaired by the manufacturer’s specifications and using only the manufacturer’s authorized replacement parts with installation performed by dealers or other skilled persons.
• Don’t allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels, or drive train, while the
• This product should not be used by children or persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction (IEC 60335-1/A2:2006).
• Unsupervised children should not play with the product (IEC 60335-1/A2:2006).
• Adult supervision is required.
• The rider should not exceed 220 lb.
• Units shall not be operated to perform racing, stunt riding, or other maneuvers, which may cause loss of control or may cause uncontrolled operator/passenger actions or reactions.
• Never use near motor vehicles. back, or neck ailments, or prior surgeries to those areas of the body; and persons with any mental or physical conditions that may make them susceptible to injury or impair their physical dexterity or mental capabilities to recognize, understand, and perform all of the safety instructions and to be able to assume the hazards inherent in unit use.
• Do not ride at night.
• Do not ride after drinking or taking prescription medication.
• Do not carry items when riding.
• Never operate the product barefoot.
• Always wear shoes and keep shoelaces tied.
• Always give way to pedestrians.
• Be alert to things in front and far away from you.
• Do not allow distractions when riding, such as answering the phone or engaging in any other activities.
• The product cannot be ridden by more than one person.
• When you ride the product along with other riders, always keep a safe distance to avoid a collision.
• When turning, be sure to maintain your balance.
• Riding with improperly adjusted brakes is dangerous and can result in serious injury or death.
• The brake may become hot while operating, do not touch the brake with your bare skin.
• Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall. Sudden or excessive application of the brake may result in injury or death.
• If the brake loosens, please adjust with the hexagon wrench, or please get in touch with Jetson Customer Care.
• Replace worn or broken parts immediately.
• The owner shall allow the use and operation of the unit after a demonstration so that such operators can understand and operate all components of the unit before use.
• Do not ride without proper training. Do not ride at high speeds, on uneven terrain, or slopes. Do not perform stunts or turn abruptly.
• Recommended for indoor use.
• Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials, stored indoors when not in use.

MODIFICATIONS

Do not attempt to disassemble, modify, repair, or replace the unit or any components of the unit without instruction from Jetson Customer Care. This will void any warranty and can lead to malfunctions which may cause injury.

ADDITIONAL OPERATION PRECAUTIONS
Do not lift the product off the ground while it is on and the wheels are in motion. This can result in freely spinning wheels, which may cause injury to yourself or others nearby. Do not jump on or off the product, and do not jump while using it. Always keep your feet firmly planted on the footrest while in operation. Always check the battery charge before using.

NOTICE OF COMPLIANCE

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Rules. These limits are designed and tested ide reasonable protection the list harms late evidence devices, and denial in ta latin. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used per the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
  Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.

DISPOSAL OF USED BATTERY

The battery may contain hazardous substances that could endanger the environment and human health. This symbol on the battery and/ or packaging indicates that the used battery shall not be treated as municipal waste. Batteries should be disposed of at an appropriate collection point for recycling. By ensuring the used batteries are disposed of correctly, you will help prevent potential negative consequences for the environment and human health. The recycling of materials will help to conserve natural resources. For more information about recycling used batteries, please get in touch with your local municipality waste disposal service.

WARNING: This product can expose you to chemicals including Cadmium, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

Warranty Coverage

GENERAL LIMITED WARRANTY
Your new Jetson product is warranted against defects in materials and workmanship as indicated on ridejetson.com/warranty for some time from the date of original retail purchase when used by Jetson’s user manuals (refer to ridejetson.com/support). Under this warranty, you will be able to direct your claims to Jetson even in situations where you purchased the Jetson Product from one of our authorized retailers. To read the full terms of our warranty, visit ridejetson.com/warranty.

Specs & Features

• WEIGHT LIMIT: 220 LBS
• PRODUCT WEIGHT: 12.5 LBS
• WHEEL SIZE: 6.4″
• PRODUCT DIMENSIONS: 23.6″ (L) X 7.7″ (W) X 6.8″ (H)
• MAX SPEED: 9 MPH
• MAX RUN TIME: 40 MINUTES*
• BATTERY: 36V, 2.0AH LITHIUM-ION
• MOTOR: 300W**
• CHARGER: UL LISTED, 100-240V
• CHARGING TIME: ABOUT 5 HOURS
• MAX CLIMBING ANGLE: 10°
• RECOMMENDED AGE: 12+
• PRODUCT UL CERTIFICATION: 2272

WHEN TESTED CARRYING 110LBS, AT 77 DEGREES, AT A SPEED OF 9MPH. SEE SECTION 2.6 FOR MORE DETAILS ON CONDITIONS THAT CAN AFFECT RUN TIME.

Product Overview

1. LED LIGHTS
2. BATTERY INDICATOR LIGHTS
3. STATUS INDICATOR LIGHTS
4. FOOTPADS
5. WHEELS
6. POWER BUTTON
7. CHARGING PORT
8. CHARGER

NOTE: IMAGES MAY NOT REFLECT THE EXACT APPEARANCE OF THE ACTUAL PRODUCT.

Online Resources

• Scan for our most updated
• Pixel onboarding materials and support resources.

WARNING:
FAILURE TO COMPLY WITH THE FOLLOWING INSTRUCTIONS MAY RESULT IN INJURY TO THE CHILD OR OTHERS.

• KEEP SMALL PARTS AWAY FROM CHILDREN DURING ASSEMBLY.
• ACCESSORY MUST BE ASSEMBLED AND REMOVED BY AN ADULT.
• FREQUENTLY INSPECT THE PRODUCT FOR DAMAGE.
• ADULTS MUST ASSIST CHILDREN IN THE ASSEMBLY AND INITIAL ADJUSTMENT PROCEDURES OF THE PRODUCT.

Getting Started

Charging the Battery

• ONLY USE THE INCLUDED CHARGER.
• PLUG THE CHARGER INTO THE WALL OUTLET BEFORE PLUGGING INTO THE CHARGING PORT ON THE HOVERBOARD.
• NEVER TURN ON THE HOVERBOARD WHILE IT IS CHARGING.
• CHARGE THE BATTERY UNTIL IT IS FULLY CHARGED— ABOUT 5 HOURS.
• NEVER LEAVE THE HOVERBOARD CHARGING OVERNIGHT OR FOR EXTENDED PERIODS.

CHARGER INDICATOR LIGHT ON THE CHARGER

• CHARGING
• CHARGING COMPLETE

Powering On & Off

• TO POWER ON: PRESS AND HOLD THE POWER BUTTON FOR 1 SECOND.
• TO POWER OFF: PRESS AND HOLD THE POWER BUTTON FOR 3 SECONDS.

Understanding the Battery Indicator Lights

WHEN POWERED ON FOR USE , BATTERY INDICATOR LIGHTS WILL ILLUMINATE TO INDICATE CHARGE PERCENTAGES AS INDICATED IN THE TABLE BELOW.

• WARNING: AS A SAFETY PRECAUTION, THE FRONT OF THE PIXEL WILL AUTOMATICALLY TILT UP AND IT WILL SLOW DOWN WHEN THE BATTERY CHARGE DIPS BELOW 10%.
• IMPORTANT: WHEN THE BATTERY CHARGE DEPLETES TO 0%, THE HOVERBOARD WILL POWER OFF. CHARGE THE HOVERBOARD TO FULL POWER (SEE SECTION 1.1) BEFORE YOUR NEXT RIDE.

Understanding the Status Indicator Lights

How to Recalibrate

• SOMETIMES THE INTERNAL BALANCE MECHANISMS ON A HOVERBOARD NEED TO BE RESET, OR “RECALIBRATED.”
• IMPORTANT: RECALIBRATE YOUR HOVERBOARD STRAIGHT OUT OF THE BOX. THEN, RECALIBRATE AS NECESSARY. SIGNS
• YOUR HOVERBOARD MIGHT NEED RECALIBRATING INCLUDING CONSTANT BEEPING AND/OR SPINNING OF THE WHEELS.

TO RECALIBRATE

1. POWER OFF YOUR HOVERBOARD.
2. PLACE YOUR HOVERBOARD ON A FLAT SURFACE AND LEVEL THE FOOTPADS SO THEY ARE EVENLY ALIGNED AND PARALLEL TO THE GROUND.
3. PRESS AND HOLD THE POWER BUTTON FOR ABOUT 5 SECONDS, AND YOU WILL HEAR THE START OF A MUSICAL TUNE.
4. CONTINUE TO HOLD THE BUTTON UNTIL YOU HEAR THE WORDS “CALIBRATION SUCCESSFUL.”
5. RELEASE THE POWER BUTTON, AND THEN PRESS AND HOLD THE POWER BUTTON FOR 3 SECONDS TO TURN OFF THE HOVERBOARD.
6. PRESS AND HOLD THE POWER BUTTON FOR 1 SECOND TO TURN THE HOVERBOARD BACK ON. RECALIBRATION IS NOW COMPLETE.

IMPORTANT: DO NOT LEAN OR APPLY ANY WEIGHT ON THE HOVERBOARD DURING THE RECALIBRATION PROCESS.
NOTE: IT MAY TAKE A FEW RECALIBRATION ATTEMPTS TO FULLY RESET THE HOVERBOARD’S INTERNAL BALANCE MECHANISMS. STILL WAITING ON LIGHTING FUNCTIONALITY.

Making Moves

STARTING NOTES

• WHEN IT COMES TO RIDING, THERE IS NO TECHNICAL FRONT OR BACK OF THE HOVERBOARD. THE RIDER CAN STEP ON FROM EITHER SIDE.
• THE DIRECTIONS GIVEN IN THIS MANUAL- RIGHT, LEFT, FRONT/FORWARD, AND REAR/BACK ORIENTED AS THE RIDER WOULD SEE THEM WHEN STANDING ON THE HOVERBOARD. THE “RIGHT SIDE” OF THE HOVERBOARD, FOR EXAMPLE, IS THE SIDE WHERE THE RIDER’S RIGHT FOOT WILL BE.

Mounting the Hoverboard
IMPORTANT: NEVER TRY TO MOUNT A HOVERBOARD THAT IS POWERED OFF. THE INTERNAL BALANCE MECHANISMS ONLY
ACTIVATE WHEN THE HOVERBOARD IS POWERED ON.

TO MOUNT THE HOVERBOARD:

1. POWER ON YOUR HOVERBOARD.
2. POSITION IT ON THE GROUND IN FRONT OF YOU AND PLACE ONE FOOT IN THE CENTER OF THE FOOTPAD IN FRONT OF IT.
3. LIFT YOUR OTHER FOOT ONTO THE OTHER FOOTPAD, AND QUICKLY SHIFT YOUR WEIGHT TO THE CENTER OF YOUR BODY.
4. STAND STRAIGHT, KEEPING A SLIGHT BEND IN THE KNEES.

Riding the Hoverboard

IMPORTANT: WHEN THE HOVERBOARD IS TRAVELING NEAR OR AT MAX SPEED, IT WILL START BEEPING CONTINUOUSLY AS A WARNING TO SLOW DOWN.
IMPORTANT : WHEN THE HOVERBOARD IS PUSHED BEYOND ITS INTENDED CAPACITY, THE MOTORS ARE SUSCEPTIBLE TO OVERLOADING. IF APPROACHING MOTOR OVERLOAD, THE HOVERBOARD MAY START BEEPING AS AN ALERT, AND ONE OR BOTH SIDES OF THE HOVERBOARD MAY ENTER PROTECTION MODE AND AUTOMATICALLY POWER OFF.
IN CASES OF OVERLOAD, LET THE MOTOR COOL OFF FOR 30 – 60 MINUTES BEFORE RIDING AGAIN.

TO AVOID OVERLOADING THE MOTOR, REFRAIN FROM RIDING:

• ON HIGH-RESISTANCE SURFACES SUCH AS CARPET OR ROUGH, ROCKY TERRAIN.
• UP STEEP SLOPES.
• WITH A CARRYING WEIGHT EXCEEDING 200 LB.
• OVER BUMPS, STEPS/CURBS, OR UNEVEN GROUND.

Making Turns
THE MORE PRESSURE YOU APPLY TO A FOOTPAD, THE FASTER THE WHEEL ON THAT SIDE WILL ROTATE.

TO TURN RIGHT : APPLY EXTRA PRESSURE TO THE FRONT OF THE LEFT FOOTPAD WITH THE TOES ON YOUR LEFT FOOT.

TO TURN LEFT: APPLY EXTRA PRESSURE TO THE FRONT OF THE RIGHT FOOTPAD WITH YOUR RIGHT FOOT.

Slowing Down & Stopping

• TO SLOW DOWN WHILE RIDING FORWARD, EASE UP ON THE PRESSURE BEING APPLIED TO THE FRONT OF THE FOOTPADS.
• BRING YOUR BODY WEIGHT OVER THE CENTER OF EACH FOOTPAD TO COME TO A STOP.

Dismounting the Hoverboard
ONCE THE BOARD HAS COME TO A STOP, DISMOUNT IT BY STEPPING OFF BEHIND IT ONE FOOT AT A TIME.

IMPORTANT : FOR SAFETY, NEVER DISMOUNT THE HOVERBOARD BY STEPPING OFF IN FRONT OF IT.

Maximizing Speed & Run Time
THE MAXIMUM RUN TIME PER BATTERY CHARGE IS UP TO 40 MINUTES AND THE MAXIMUM ACHIEVABLE SPEED IS 9 MPH.
HOWEVER, MANY FACTORS WILL AFFECT HOW FAR YOU CAN GO PER CHARGE AND HOW FAST YOU CAN RIDE.

• RIDING SURFACE: A SMOOTH, FLAT SURFACE WILL INCREASE SPEED AND RUN TIME.
• WEIGHT: MORE WEIGHT COULD RESULT IN LESS DISTANCE AND SLOWER SPEEDS.
• TEMPERATURE: RIDE, CHARGE, AND STORE THE PIXEL ABOVE 50°F.
• RIDING STYLE: FREQUENT STARTING AND STOPPING WILL REDUCE RUN TIME.

Using the Bluetooth® Speaker
THE PIXEL COMES EQUIPPED WITH A BLUETOOTH• SPEAKER.

STREAMING MUSIC THROUGH YOUR HOVERBOARD

• YOU CAN CONNECT YOUR HANDHELD DEVICE TO THE HOVERBOARD’S BUILT-IN BLUETOOTH® SPEAKER TO STREAM MUSIC
• DURING YOUR RIDE. ONCE THE MUSIC STARTS PLAYING, THE LIGHTS ON YOUR HOVERBOARD WILL AUTOMATICALLY SYNC
• WITH THE MUSIC AND FLASH TO ITS BEAT.

TO CONNECT YOUR HANDHELD DEVICE TO THE PIXEL’S BLUETOOTH® SPEAKER:

1. POWER ON THE HOVERBOARD.
2. IN THE SETTINGS SECTION ON YOUR HANDHELD DEVICE, ENABLE BLUETOOTH AND LOOK FOR “PIXEL” IN THE LIST OF OPTIONS. SELECT IT.
3. PLAY MUSIC THROUGH YOUR FAVORITE APP, AND IT WILL STREAM THROUGH THE HOVERBOARD’S SPEAKERS.

TROUBLESHOOTING CONNECTIVITY ISSUES
IF YOU ARE HAVING TROUBLE CONNECTING WITH THE SPEAKER, TRY:

1. POWERING THE PIXEL OFF AND THEN BACK ON.
2. POWERING YOUR DEVICE OFF AND THEN BACK ON.
3. CLICKING THE SCAN BUTTON TO REFRESH THE LIST OF DETECTED PRODUCTS.

Using the Lights
THERE ARE 5 DIFFERENT LIGHTING EFFECTS THAT YOU CAN CHOOSE FROM.

• TO TOGGLE AMONGST THEM, QUICK-PRESS THE HOVERBOARD POWER BUTTON WHILE THE HOVERBOARD IS POWERED ON.
• THE LIGHTS WILL PULSE IN SYNC WITH THE BEAT OF THE MUSIC THAT YOU HAVE STREAMING FROM THE BLUETOOTH® SPEAKER.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, inc. And any use of such marks by Jetson Electric Bike LLC. is under license. Other trademarks and trade names are those of their respective owners.

Helmet Safety
A HELMET SHOULD BE WORN AT ALL TIMES.

WEAR A HELMET, APPROPRIATE CLOTHING, SHOES, AND SAFETY GEAR. AVOID CLOTHING THAT CAN GET CAUGHT INTO OR UNDER THE WHEELS. CLOSED-TOE, FLAT SHOES ARE RECOMMENDED. WEAR AN ASTM F1492 APPROVED HELMET AND PROTECTIVE GEAR TO PREVENT INJURY IN THE EVENT OF AN ACCIDENT.

Care & Maintenance

HANDLING THE PIXEL

• DO NOT LIFT THE HOVERBOARD OFF OF THE GROUND WHEN IT IS POWERED ON. AS A REMINDER TO PUT THE HOVERBOARD BACK ON A SOLID SURFACE, THE WHEELS WILL DO A QUICK SPIN AND THEN THE HOVERBOARD WILL START BEEPING CONTINUOUSLY. TO STOP THE BEEPING, TURN THE HOVERBOARD OFF BY QUICK-PRESSING THE POWER BUTTON.

CLEANING THE PIXEL

• TO CLEAN THE HOVERBOARD, CAREFULLY WIPE WITH A DAMP CLOTH AND THEN DRY WITH A DRY CLOTH. DO NOT APPLY WATER DIRECTLY TO THE HOVERBOARD, AS THE ELECTRICAL AND ELECTRONIC SYSTEMS MAY GET WET, WHICH COULD LEAD TO A MALFUNCTION THAT PUTS RIDER SAFETY AT RISK.
• IF THE ELECTRIC PARTS OR BATTERY GET WET, DO NOT POWER ON THE HOVERBOARD. CONTACT THE JETSON CARE TEAM
  FOR ASSISTANCE.

BATTERY CARE AND PRECAUTIONS

• KEEP AWAY FROM FIRE AND EXCESSIVE HEAT.
• TIMELY BATTERY CHARGING AFTER EVERY RIDE WILL PROLONG BATTERY LIFE.
• AVOID INTENSE PHYSICAL IMPACT AND/OR SEVERE VIBRATION.
• PROTECT FROM WATER AND MOISTURE.
• DO NOT DISASSEMBLE THE HOVERBOARD OR ITS BATTERY.
• CONTACT THE JETSON CARE TEAM IF THERE ARE ANY ISSUES WITH THE BATTERY.

STORING THE PIXEL

• FULLY CHARGE THE BATTERY BEFORE STORING THE HOVERBOARD FOR EXTENDED PERIODS.
• WHEN IN STORAGE FOR EXTENDED PERIODS, FULLY CHARGE THE BATTERY ONCE A MONTH.
• COVER THE HOVERBOARD TO PROTECT IT AGAINST DUST.
• STORE THE HOVERBOARD INDOORS AND IN A DRY PLACE.

Stay connected. Be sure to follow @ridejetson on social media to learn about fantastic offers, giveaways, and all the latest Jetson news.

Loving your ride?

• Then be sure to leave a review at ridejetson.com/reviews.
• We can’t wait to hear from you!

Questions? Let us help

• ridejetson.com/support
• ridejetson.com/chat

To exercise your product’s warranty or inquire about warranty coverage, contact us directly.
1-888-976-9904

Manufactured in Yueyang, China

• Imported by Jetson Electric Bikes LLC.
• P.O. Box 320149, 775 4th Ave #2,
• Brooklyn, NY 11232
• www.ridejetson.com

Made in China

• Date Code : 03/2024
• Document Edition: v1.2

© 2024, JETSON. ALL RIGHTS RESERVED. Manufactured by JETSON ELECTRIC BIKES LLC. No portion of this document, including shape, copy, graphics, and design, may be reproduced or transmitted in any form or by any means.

FAQ

Frequently Asked Questions

Q: Can I jump on or off the hoverboard while using it?

A: No, jumping on or off the hoverboard while in use is not recommended as it can lead to injury and malfunctions.

Q: How should I dispose of the used battery?

A: The used battery should be disposed of at an appropriate collection point for recycling to prevent negative consequences for the environment and human health. Contact your local municipality waste disposal service for more information.

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