PELCO Sarix Professional 4 Camera Instruction Manual

a Motorola Salutions Company
Sarix® Professional 4
Operations Manual

Document number: C6724M
Publication date: 02/24

Introduction

Before you access the web interface, make sure all the procedures described in the camera installation guide have been completed.
Note: Features and options are disabled if they are not supported by the camera.

System Requirements

The web interface can be accessed from any Windows, Mac, or mobile device using one of the following browsers:

• Microsoft Edge
• Mozilla Firefox
• Google Chrome™

Note: The web interface may work with older or unsupported browsers, but this has not been tested.

Accessing Camera Settings

Use the Motorola Camera Configuration Tool (CCT) https://www.pelco.com /camera-configuration-tool/ or the camera web user interface to access camera settings.
Note:  Smart Analytics configuration requires the CCT.

Accessing the Camera Web Interface

After the camera has been installed, use the camera’s IP address to access the web interface. The IP address can be found in the Motorola Camera Configuration Tool (CCT) — Click the Network tab to see the details of the selected cameras.
After you identify the IP address, complete the following procedure to access the web interface:
Note: The web browser must be configured to accept cookies or the camera web interface will not function correctly.

1. On a computer with access to the same network as the camera, enter the camera’s IP address into a web browser in the format http://
   For example: http://192.168.1.40/

2. You will automatically be prompted to enter your username and password to access the camera.
   You will be asked to create a user with administrator privileges before the device will be operational. For more information, see Adding a User.

Creating the Initial User

Cameras do not have a default username and password and will be in a factory default state.
Caution: You must create a user with administrator privileges before the camera is operational.
If the camera is in the factory default state, you will be redirected to the New User page to create an administrator user:

1. Enter a new User Name or keep the default administrator name.
2. Enter a new Password for the user. It is recommended to use a secure and complex password.
3. Confirm the new password.
4. For the first user, Administrator must be selected in the Security Group drop-down menu.
5. Click Apply. After creating the user, you will be asked to login.

Logging In
You will automatically be prompted to enter your username and password to access the camera.

• If the camera is in the factory default state, you will be asked to create a user with administrator privileges before the camera will be operational. Use these credentials when logging in.

Note: Pelco recommends that you add a password after your first login. For more information, see Modifying Users and Passwords.
Logging Out
To log out of the camera, at the upper right corner of the window, click Logout.
Note:  After 15 minutes of inactivity, the Web UI will automatically log the user out.

Using the Live View

After you log in, the first page you see is the Live View. The Live View contains an image panel that displays the live video stream.
Use the tabs at the top of the window to navigate through the web interface. Click the Live View tab at any time to return to this page.
Saving a Still Image
To use this feature, the following settings are required for the camera:

• There is an SD card inserted in the camera. For more information, see the camera’s installation guide.
• The camera’s onboard storage settings are enabled on the Storage Management page. For more information, see Configuring Storage Management.
• The camera’s video format must be set to MJPEG in the Video Configurations page. For more information, see Compression and Image Rate.

After all the requirements have been met, you can click Save Still to SD Card and the image that is displayed in the Live View page is automatically saved to the SD card. To download the snapshot, see Compression and Image Rate.

Configuring the System Settings

Use the System tab to configuring General Settings, Firmware, Storage Management, and Diagnostics.
Configuring General Settings
The General Settings page allows you to set the camera’s identity.

1. Click the System tab, and then click the General Settings button.

2. In the Name field, give the camera a meaningful name.

3. In the Location field, describe the camera’s location.

4. Select any of the Overlay Settings checkboxes to display and stamp that information on the camera’s video stream. The options are:
   ● Display Date—Selecting the Display Date checkbox also enables the Date Format dropdown menu. From the list, choose the date format.
   ● Display Time
   ● Display GMT Offset
   ● Display Name
   ● Display Location

5. In the Time Settings area, select how the camera keeps time.
   ●  To manually set the camera’s date and time, enter the time zone on this page.
   ●  Select the Automatically adjust clock for Daylight Savings Time checkbox, if required.
   ●  To auto-synchronize the camera’s date and time with an NTP server, configure the NTP server on the Network and Security tab, Network page. See the section titled Configuring the
   Network Settings.
   Caution: The time setting must always be current. To ensure that the time is always current you should do one of the following:
   – Set up NTP on the DHCP server, if your VMS supports this feature.
   – Use a valid public NTP server.
   – Manually set the correct time in the Time Settings fields.

6. Click Apply to save the settings.

Managing the Camera Firmware

The Firmware page provides the current firmware version. From this page, you can also manually upgrade the firmware, reboot the device, and restore to the factory defaults.

• To manually upgrade the camera firmware:

1. Download the latest version of the firmware .bin file from the Pelco website (www.pelco.com/training-support/).
2. Click the System tab, and then click the Firmware button.
3. Click Choose File, and then browse to and locate the downloaded firmware file.
4. Click Upgrade. Wait until the camera upgrade is complete.

• To download a bug report, in the Download Bug Report area, click Download.
• To reboot the camera, in the Reboot Device area, click Reboot.
• To restore the camera to factory defaults, but preserve Network settings, in the Restore to Factory
• Defaults area, select the Soft Reset checkbox.
• To restore the camera to factory defaults, in the Restore to Factory Defaults area, click Restore.

Configuring Storage Management

On the Storage Management page, you can enable the camera’s onboard storage feature and download recorded video directly from the camera.
To access the Storage Management page, click the System tab, and then click the Storage  Management button.
Current information about the camera is presented in the Device Information section at the top of the page. It includes Status, Total Capacity, Current Usage, and Remaining Capacity.
You can perform two actions in the Device Information area:

• To format the SD card, click Format Card.
• Click to select or deselect Enable Profile G to enable video overlay on severe SD card failure.
  When enabled, this feature shows an overlay on the video stream when the card cannot record video. The functionality of enabling ONVIF Profile G is to allow the connected VMS system to be able to download recorded video from the camera’s onboard storage when there are gaps to fill in the VMS video due to network outages.

Enabling Onboard Storage
To use the camera’s onboard storage feature, you must first insert an SD card into the camera. Refer to the camera’s installation manual for the location of the SD card slot.
The SD card will record from the camera’s highest resolution stream. In most cases, this will be the primary stream.

1. Click the System tab, and then click the Storage Management button.

2. In the Settings and Actions area, click to select the Enable Onboard Storage checkbox.

3. By default, the camera is set to only record to the SD card when it is unable to communicate with the network video management server. If you prefer to have the camera record video to both the network video management server and to the SD card, click to deselect the checkbox for the Record only when server connection is interrupted to disable the setting.

4. Select one of the following recording modes:
   ● Continuous: the camera never stops recording to the SD card.
   ● On Motion : the camera only records when there is motion in the scene.
   If you are configuring a Pelco video analytics camera, the On Motion setting will record either pixel change in the scene or analytics motion events depending on how the camera is configured.
   The recorded video will be divided into files no more than five minutes in length or 100 MB in size.

5. On the Video Configurations page, make sure the format is set to H.264 or H.265 to maximize the SD card recording capacity and performance. See the section titled Compression and Image Rate.

Downloading Recorded Video from the Web Interface
Listed in the Export Recordings section are all the videos that have been recorded to the SD card.
If you are using a CryptR micro card in the camera SD slot for FIPS level 3 encryption, you will not be able to use onboard storage in the SD card slot. For cameras with 2 microSD slots you can only use the slots for either storage or the CryptR micro card, both options cannot be used at the same time.
It is recommended that you download recorded video from the web interface. However, if your bandwidth  is limited, you can choose to download the recorded video directly from the SD card. For more information, see Downloading Recorded Video from the SD Card.

To download recorded video from the web interface, perform the following:

1. Click the System tab, and then click the Storage Management button.

2. In the Export Recordings area, click to select the checkbox beside all the videos you want to download.
   To help you find the video you want, filter the videos by date and time. Click to select the checkbox for Filter, type in the dates in the From and To fields, and then select the From and To time range.

3. Click Download.

The selected video files are automatically downloaded to your browser’s default Downloads folder. If you are prompted by the browser, allow the download to occur.
Note: Do not close your browser window until the download is complete or the file might not download correctly. This is important if you are downloading multiple video files because the files are downloaded one by one.
Downloading Recorded Video from the SD Card
If you do not have enough bandwidth to download recorded video directly from the web interface, you can choose to download the recorded video directly from the SD card.
To download recorded video directly from the SD card:

1. Click the System tab, and then click the Storage Management button.
2. In the Settings area, click to deselect the Enable Onboard Storage checkbox, and then click Apply.
3. Remove the SD card from the camera.
4. Insert the SD card into a card reader.
5. When the Windows AutoPlay dialog box appears, select Open folder to view files.
6. To download all the recorded videos, click Download All; to download specific video, select the video files you want then click Download Selected.
7. When you are prompted, choose a location to save the video files. The files start downloading from the SD card and are saved to the selected location.
8. When you are ready, eject the SD card.
9. Insert the SD card back into the camera then click to select the checkbox for Enable Onboard Storage to begin recording to the SD card again.

Deleting Recorded Video
As the SD card becomes full, the camera automatically starts overwriting the oldest recorded video. You can also choose to manually delete video to make room for new recordings.

1. Click the System tab, and then click the Storage Management button.
2. Delete video by one of the following methods:
   ● To delete individual video files, in the Recordings section, select all of the files you want to delete from the Recordings list, click Delete, and then click OK in the confirmation dialog box.
   ● To delete all of the recorded video files, in the Onboard Storage section, at the right of the information, click Format Card to format the SD card, and then click OK in the confirmation dialog box.

Extended Settings
On the Extended Settings page, you can configure ONVIF Settings.

1. Select the Enable Multi-Packet XML Documents checkbox to enable multi-packet XML documents to reduce metadata size. Only for Video Management systems that support multipacket XML documents.
   Important: you must enable multi-packet XML when connecting to Video Xpert to ensure that bounding boxes align with their targets.

2. Select the Enable Analytics Options Requests check box to enable the Get An alytics Module Options and Get Rule Options Requests.

3. Select the Enable Analytics XML Metadata checkbox to send analytics metadata in the XML metadata stream.

4. Select the Enable Run-Length Encoding of Motion Mask checkbox to enable run-length encoding of the motion mask. Only for Video Management Systems that do not require an unencoded mask.

5. Select the Enable Supplemental Events checkbox to send supplemental events not defined by ONVIF that may be useful to some Video Management Systems.

6. Select the Enable Singleton Analytics Events checkbox to send singleton Analytics events instead of property events.

7. Click Apply to save your changes.

Configuring Diagnostics

The Device Log page allows you to view the camera system logs and the camera access logs.

1. Click the System tab, and then click the Diagnostics button.

2. In the Type drop-down menu, select one of the following:
   ● Access Logs—Logs of users who have logged into the web interface.
   ● System Logs—Logs of camera operations.

3. In the Minimum Log Level drop-down menu, select the minimum level of log message you want to see:
   ● Error —Sent when the camera encounters a serious error. These are the highest level log messages.
   ● Warning—Sent when the camera encounters a minor error such as an invalid username and password.
   ● Info — Status information sent by the camera. These are the lowest level log messages.

4. In the Maximum Number of Logs drop-down menu, select the number of log messages you want displayed.

5. Click Update.
   Note: There is also a Filter field with text that you can enter to search against.
   The logs update to display the filtered information. The most recent log event is always displayed first.

Configuring the Network and Security Settings

Use the Network and Security tab to configure the Network, Security, Users, 802.1X, SNMP, DSCP, and IP Filter settings.

Configuring the Network Settings

On the Network page, you can change how the camera connects to the server network and choose how the camera keeps time.

Note: You can only set the HTTPS port, the RTSP port, and the NTP Server in the camera web interface.

1. Click the Network and Security tab, and then click the Network button.

2. At the top of the page, select how the camera obtains an IP address:
   ● Obtain an IP address automatically: select this option to connect to the network through an automatically assigned IP address.
   The IP address is obtained from a DHCP server. If it cannot obtain an address, the IP address will default to addresses in the 169.254.x.x range.
   ● Use the following IP address: select this option to manually assign a static IP address.
   – IP Address: Enter the IP Address to use.
   – Subnet Mask: Enter the Subnet Mask to use.
   – Default Gateway: Enter the Default Gateway to use.

3. Click to select the checkbox for Disable setting static IP address through ARP/Ping method to disable the ARP/Ping method of setting an IP address.

4. In the IPv6 Settings area, click to select the checkbox for Enable IPv6, and then configure the following settings.
   Note: Enabling IPv6 does not disable IPv4 settings.
   a. Click to select the checkbox for Accept Router Advertisements if using Stateless Address
   Auto-Configuration.
   b.  From the DHCPv6 State drop-down menu, select one of the following:
   ● Auto: DHCPv6 state is determined by router advertisements (RA).
   Note: The Accept Router Advertisements setting must be enabled for this setting to perform as expected.
   ● Stateless: the camera only receives DNS and NTP information from the DHCPv6 server. It does not accept an IP address from the DHCPv6 server.
   ● Stateful: the camera receives IP address, DNS and NTP information from the DHCPv6 server.
   ● Off: the camera does not communicate with the DHCPv6 server.
   c. In the Static IPv6 Addresses field, enter the preferred IPv6 address. Click the add icon (+) to add another address.
   To change the prefix length, enter the preferred IPv6 address using Classless Inter-Domain Routing (CIDR) notation.
   For example, 2001:db8::1/32 would indicate the address prefix is 32-bits long.
   By default, the prefix length is set to /64.
   Note: The configured prefix length might not display correctly in the web interface, but the prefix used by the camera will be the configured length.
   d. In the Default Gateway field, type the default gateway you prefer to use. You can only assign a default gateway if RA is disabled.
   The IPv6 addresses that can be used to access the camera are listed under the Current IPv6 Addresses area.

5. To customize the hostname, enter it in the Network Hostname field.

6. In the DNS Lookup area, select how the camera will obtain a Domain Name System (DNS) server address.
   ● Click to select the checkbox for Obtain DNS server address automatically to automatically find a DNS server.
   ● Click to select the checkbox for Use the following DNS server addresses to manually set DNS server addresses. You can set up to three addresses:
   – In the Preferred DNS server field, type the address of the preferred DNS server.
   – (Optional) In the Alternate DNS server 1 field, type the address of an alternate DNS server. If the preferred server is not available, the camera will attempt to connect to this server.
   – (Optional) In the Alternate DNS server 2 field, type the address of another alternate DNS server. If both the preferred server and the first alternate server are unavailable, the camera will attempt to connect to this server.

7. In the Port Settings area, specify which control ports are used to access the camera. You can enter any port number between 1 and 65534. The default port numbers are:
   ● HTTP Port: 80
   ● HTTPS Port: 443
   ● RTSP Port: 554
   ● RTSP Replay Port: 555
   To limit camera access to secure connections only, click to deselect the checkbox for Enable HTTP connections. HTTP Port access is enabled by default.

8. In the NTP Server area, select the checkbox for how the server is configured—DHCP or Manual. If you select Manual, type the server address in the NTP Server field.

9. In the MTU area, set the Maximum Transmission Unit (MTU) size in bytes. Type a number in the MTU size field that is within the available range displayed on the right. Lower the MTU size if your network connection is slow.

10. In the Ethernet Settings area, click to select an option from the Speed & Duplex drop-down menu. The Auto-negotiation (default) setting is the preferred setting for most cameras, and will negotiate the optimal speed and duplex setting for your network connection.

11. In the Security area, click to select from the drop-down menu the Minimum TLS version that the camera should to encrypt the communication between camera and server, and to block older TLS versions that should not be used.
    ● TLS 1.2 is recommended for increased security.
    ● TLS 1.1 can be selected if it is required for backwards compatibility.
    Note: Some cameras may also have the TLS 1.1 opttions, which can be selected if it is required for backwards compatibility.

12. Click Apply to save the settings.

Enabling SRTP Streaming
SRTP streaming allows the camera to stream via SRTP encryption to Video Management Systems that also support SRTP. To enable SRTP streaming, the camera must have the correct firmware installed.
Note: Using SRTP for third-party integrations may require additional steps. For information on configuring SRTP streaming when using third-party integrations, refer to the manufacturer’s documentation.

Requirements

• SRTP streaming requires an HTTP connection.
  You can enable HTTP connections in your camera’s web interface. For instructions, see Configuring the Network Settings.

• SRTP streaming requires an OpenSSL library connection and does not work with FIPS 140-2  orNXP TPM.
  You can change the encryption engine to use OpenSSL on the Security page in your camera’s web interface. For instructions, see Modifying Security Settings.

• SRTP streaming requires a Unicast and Multicast over UDP connection.

Modifying Security Settings

1. Click the Network and Security tab, and then click the Security button.

2. In the Encryption Engine drop-down list, select the type of encryption to use.
   ● Open SSL is the default option for encryption.
   ● FIPS 140-2 enables FIPS 140-2 level 1 encryption.

3. Click Apply to save the settings.

Note:  FIPS 140-2 Level 1 requires the purchase of a FIPS camera license.
Caution: Changing this setting on your camera will require your camera to reboot and you will lose the video stream for that time. Pelco recommends that you apply this setting during during noncritical operating times.
Configuring the Users
On the Users page, you can add new users, modify existing users, and remove users.

Adding a User

1. Click the Network and Security tab, and then click the Users button.

2. Click Add….

3. On the Add User page, enter a User Name and Password for the new user.

4. In the Security Group drop-down menu, select the access permissions available to this new user.
   ● The User has access to the Live View, but cannot access any of the setup pages.
   ● The Operator has access to the Live View but limited access to the setup features. The user  can access the General Settings page, Imaging page, Video Configurations page, Motion Detection page, Window Blanking page, and the Digital Inputs and Outputs page. The new user can also configure onboard storage settings but cannot delete video recordings or format the SD card.
   ● The Administrator has full access to all the available features in the camera web interface.

5. Click Apply to add the user.

Modifying Users and Passwords

1. Click the Network and Security tab, and then click the Users button.

2. Click to select a user from the User Name (Security Group), and then click Modify.

3. To change the user’s password, enter a new password for the user.

4. To change the user’s security group, select a different group from the Security Group drop-down menu.
   Note: You cannot change the security group for the administrator account.

5. Click Apply to save the settings.

Removing a User
Note: You cannot remove the default Administrator user.

1. Click the Network and Security tab, and then click the Users button.
2. Click to select a user from the User Name (Security Group), and then click Remove.
   Caution:  There is no confirmation dialog box. The user is removed immediately.

Keeping Usernames and Passwords After Firmware Revert
To add a layer of security to protect the camera from theft, you have the option of keeping the camera’s current usernames and passwords after a firmware revert.
Caution: If you have set your camera to use FIPS 140-2 encryption, we recommend that you do not choose to keep usernames and passwords after a firmware revert. The password and username is not stored in a FIPS 140-2 compliant manner and may affect your FIPS 140-2 compliance.
Normally if you restore the camera firmware back to the factory default settings, the camera returns to using the default username and password. When you enable this feature, the camera will continue to use the configured username and passwords, so the camera cannot connect to new servers without the appropriate credentials.
Caution: Forgetting your own username or password after enabling this setting voids your warranty. The primary method of restoring the factory default username and password will be disabled.

1. Click the Network and Security tab, and then click the Users button.
2. At the bottom of the Users page, click to select the checkbox for Do not clear usernames or passwords on firmware revert .
3. After you select the checkbox, the following popup message appears: Please store your administrator password in a safe place. Password recovery is not covered by warranty and loss of password voids your warranty.
4. Click OK if you agree to the feature limitations.

Always keep a copy of your password in a safe place to avoid losing access to your camera.

Configuring 802.1x Port-Based Authentication

If your network switch requires 802.1x port-based authentication, you can set up the appropriate camera credentials so that the video stream is not blocked by the switch. You can configure multiple profiles (Saved 802.1x Configurations); but be aware that you can only enable one profile at a time.
Configuring the 802.1X Port Security

1. Click the Network and Security tab, and then click the 802.1x button.

2. From the EAP Method drop-down menu, select one of the following and complete the related fields:
   ● Select PEAP for username and password authentication.
   – Configuration Name: enter a profile name.
   – EAP Identity: enter the username that will be used to authenticate the camera.
   – Password: enter the password that will be used to authenticate the camera.
   ● Select EAP-TLS for certificate authentication.
   – Configuration Name: Enter a profile name.
   – EAP Identity: Enter the username that will be used to authenticate the camera.
   – TLS Client Certificates: Click Choose File, and then navigate to and select the PEM- encoded certificate file to authenticate the camera.
   – Private Key: Click Choose File, and then navigate to and select the PEM- encoded private key file to authenticate the camera.
   – Private Key Password: If the private key has a password, enter the password here.
   – Uploaded Certificate: The TLS client certificate and private key are uploaded to the camera. The uploaded files are used to generate a unique certificate to authenticate the camera. The unique certificate is displayed in the Uploaded Certificate field.

3. If appropriate, click to select the checkbox for Authenticate Server.

4. Click Save Config to save the authentication profile.
   If this is the first profile added to the camera, it is automatically enabled.
   Saved configurations are listed under Saved 802.1x Configurations.

Switching 802.1X Authentication Profiles
To use a different authentication profile, select the saved configuration then click Enable.
Removing an 802.1X Authentication Profile
To delete one of the authentication profiles, select the saved configuration, and then click Remove.
Returning to the Network Page
To return to the Network and Security tab, Network page, click the Back To Network Setup button at the lower left of the page.
Configuring SNMP
You can use the Simple Network Management Protocol (SNMP) to help manage cameras that are connected to the network. When SNMP is enabled, camera status information can be sent to an SNMP management station.
On the SNMP page, you can configure the camera’s SNMP settings and choose the status information that is sent to the management station page.

1. Click the Network and Security tab, and then click the SNMP button.

2. In the SNMP Configuration area:
   a. Click to select the checkbox for Enable SNMP.
   b. From the Version drop-down menu, select the preferred SNMP version. Be aware that both versions can be configured, but only one can be enabled at a time.

3. If you selected SNMP v2c, you can request camera status information through an SNMP Get request and receive trap notifications from the camera.
   a. In the SNMP v2c Settings area, click to select the checkbox for Enable Traps to enable traps from the camera.
   b. In the Read/Write Community field, enter the read community name for the camera.
   The name is used to authenticate SNMP traffic. Only SNMP management stations with the same read community name will receive a response from the camera.
   c. In the Trap Destination IP field, enter the IP address of the management station where the traps will be sent.

4. If you selected SNMP v2c, in the Available Traps area, select the traps that will be sent:
   ● Temperature Alert: a trap notification will be sent when the camera temperature rises above or falls below the supported threshold. A notification will also be sent when the camera temperature returns to normal.
   ● Camera Tampering: a trap notification will be sent when the camera’s video analytics detects a sudden scene change.
   ● Edge Storage Status: a trap notification will be sent when the status of the SD card changes.

5. If you selected SNMP v3, you can request status information through an SNMPGet request. SNMP v3 does not support traps. SNMP v3 offers greater security by allowing you to set a username and password for the camera. This camera uses SHA-1 type authentication and AES type encryption.
   In the SNMP v3 Settings area, complete the following:
   a. Username: enter the username that the management station must use when sending the SNMPGet request to the camera.
   b. Password: enter the password the management station must use with the chosen username.

6. Click Apply to save the settings.

Configuring the IP Filter
On the IP Filter page, you can control which IP addresses are able to connect to your camera.

1. Click the Network and Security tab, and then click the IP Filter button.

2. In the IP Filter area, click to select the checkbox for Enable IP Filter, to enable IP filtering.

3. Click to select how the camera should filter IP addresses—either by allowing or denying access:
   ● Allow Access : Select this option to only allow access to the specific IP address entries you will make below.
   Caution: If you choose to filter IP access using the Allow Access option, make sure that you configure the correct addresses to be allowed or you might be locked out of your camera.
   ● Deny Access: Select this option to deny access to the specific IP address entries you will make below. This is the default option.

4. Add all the IP Filter Entries to which access with be either allowed or denied:
   a. Click the add icon (+) to add an entry to the IP filter Entries list.
   b. In the IPv4, IPv6 or CIDR range field that appears, enter the IPv4, IPv6 or CIDR range of IP addresses that you would like to filter.
   c. Continue to add more entries to the list until you have added all of the necessary IP addresses to be filtered.
   You can add up to 256 IP Filter Entries.

5. Click Apply to save the settings.
   Note: If you have denied or not allowed access to the IP address you are currently using to connect to your camera, your web interface connection will close after you click Apply.

Managing Certificates
On the Certificates page, administrators can manage certificates. Certificates are used to authenticate devices and encrypt communication over the network.
In the Certificates area, you can view the following information:

• Cert ID: Used to uniquely identify the certificate.
• Subject: The entity a certificate belongs to: a machine, an individual, or an organization.
• Issuer: The entity that verified the information and signed the certificate.
• Algorithm: This contain a hashing algorithm and a digital signature algorithm.
• Expiry Date: The date when the certificate expires.
• Type: The type of certificate, i.e., trusted or not trusted.

Downloading Certificates

1. To download a Certificate, select it from the list.
2. Click the Download button.
   Certificates are downloaded as .pem files.

Removing Certificates

1.  To remove a Certificate, click the Remove button.
2. Click the OK button.

Downloading Certificate Signing Requests

1. To download the Certificate Signing Request (CSR), click the download CSR button and enter the following information:
   ● Common Name: T he primary hostname of the server.
   ● Alternative Name: The alternative values associated with the certificate, e.g., email address, IP addresses, URIs, DNS names.
   ● (Optional) Organization: The name of the organization requesting the certificates.

2. Click the Download button to download the CSR.

Uploading Certificates

1. To upload a certificate, click Upload Cert.
   a. Certificate: click Choose File to upload a certificate.
   b. Private key: click Choose File to upload a private key.
   c. Private key password: enter the private key password.

2. Click the Upload button to upload the Cert.

Uploading CA Certificates

1. Click the Upload button to upload the certificate.

2. To upload a CA certificate, click Upload CA Cert.
   a. CA Certificate: click Choose File to upload a CA certificate.
   b. CA Certificate ID: enter the CA certificate ID.

3. Click the Upload button to upload the CA certificate.

Configuring Imaging

On the Imaging and Display page, you can control the camera’s day/night and exposure settings and view the camera’s live video stream.

Configuring General Imaging Settings
You can set the camera’s zoom and focus through this page.

1. Click the Imaging tab, and then click the General button.

2. For Sarix Pro 4 cameras, you can change the size and location of the Auto Focus Zone by clicking and dragging the orange Auto Focus Zone box on the camera’s field of view.
   Note: Auto Focus zones are visible by default. If the Auto Focus Zone is not visible on the camera’s field of view, make sure the Show Auto Focus Zones checkbox is selected.

3. Use the Zoom slider to adjust the camera’s zoom position.
   ● To zoom out, move the slider towards the left.
   ● To zoom in, move the slider towards the right.

4. To manually focus the camera, use the Focus buttons.
   ● To focus towards zero:
   – Click << to take a large step.
   – Click < to take a small step.
   – Click 0 to focus at zero.
   ● To focus towards infinity:
   – Click >> to take a large step.
   – Click > to take a small step.
   – Click Inf to focus at infinity.
   ● Click Auto Focus to let the camera focus itself.
   Note: After the focus is manually set, it will not change.

5. View the following information below the Focus buttons:
   Current Exposure
   Current Gain
   Current Iris
   Last Known Light Level

6. Use the Image Rotation drop-down menu to rotate the camera image as desired.The default option is None. The image can be rotated by 90 degrees, 180 degrees or 270 degrees. The camera will reboot when applying this setting and some encoding settings will revert to their default settings.
   ● None
   ● 90 degrees
   ● 180 degrees
   ● 270 degree
   Note: Image rotation should not be combined between the camera and VMS image rotation settings. Perform the image rotation either in the camera or in the VMS, but not both.

7. If available, select the check box to enable Temperature Refocus. When enabled, the camera will automatically refocus as temperature fluctuates.
   Note: Auto focus zones are used to automatically focus the camera as temperature fluctuates. Ensure the zone contains sufficient contrast during both the day and night.

8. To set how the camera compensates for the environmental lighting conditions, define the following Day/Night Settings:
   a. Use the Day/Night Mode drop-down menu to set how the video image switches between day and night mode.
   Automatic: When the light level is above the day/night threshold, the video image will be in color. When the light level goes below the day/night threshold, the camera will automatically open the IR cut filter and switch to monochrome mode.
   Color: The video image will always be in color.
   Monochrome: The video image will always be monochrome.
   b. If you selected the Automatic Day/Night Mode:
   ● Use the Day/Night Threshold (gain dB) slider to set the day/night threshold. Move the slider to select the light level when the camera switches between day mode and night mode.The slider is only available when the Day/Night Mode setting is set to Automatic.
   The slider might display one of the following values:
   – Day/Night Threshold (EV): The slider value is in Exposure Values (EV).
   In day mode, the last known light level is displayed under the image panel and is also shown as a blue bar on the Day/Night Threshold slider.
   c. Enable Adaptive IR Compensation: You can enable automatic infrared adjustments through Adaptive IR Compensation.This allows the camera to automatically adjust the video image for saturation caused by IR illumination.
   d. Enable Night Visibility Check: You can manually enable or disable the night visibility check on a camera.The night visibility check, when enabled, performs a periodic test switching between day/night mode to check if there is sufficient light level to switch from night mode to day mode. When disabled, the camera will use a less optimal method to determine if the light level is sufficient to switch to day mode.
   Note: Disabling the night visibility check could delay the camera from transitioning between night and day modes and make the transition time less optimal. For example, the camera stays in night mode 30 minutes longer than it needs to.

9. To adjust the exposure of the image, adjust the Exposure Settings:
   Flicker Control: If your video image flickers because of fluorescent lights around the camera, you can reduce the effects of the light by setting the Flicker Control to the same frequency as your lights. Generally, Europe is 50Hz and North America is 60Hz.
   Note: Resetting this control will stop the video stream for a few seconds.
   ● Exposure: Click to select the appropriate exposure rate from the drop- down menu. Allow the camera to control the exposure by selecting Automatic. In some cases, Automatic is the only option available.
   Note: Increasing the manual exposure time might affect the image rate.
   ● Maximum Exposure: If you selected Automatic as the Exposure Offset, you can limit the automatic exposure setting by selecting a maximum exposure level. The Maximum Exposure drop-down menu is only available when the Exposure setting is set to Automatic.
   By setting a maximum exposure level for low-light situations, you can control the camera’s exposure time to let in the maximum amount of light without creating blurry images.
   ● Priority: If you selected Automatic as the Exposure Offset, you can set Image Rate or Exposure as the priority.
   – When set to Image Rate, the camera will maintain the set image rate as the priority and will not adjust the exposure beyond what can be recorded for the set image rate.
   – When set to Exposure, the camera will maintain the exposure setting as the priority, and will override the set image rate to achieve the best image possible.
   ● Enable Wide Dynamic Range : You can enable automatic color adjustments through Wide Dynamic Range (WDR). This allows the camera to adjust the video image to accommodate scenes where bright light and dark shadow are clearly visible. See the section titled Understanding Backlight Compensation (BLC) and Wide Dynamic Range (WDR).
   ● Backlight Compensation: If your scene has areas of intense light that cause the overall image to be too dark, click to select the checkbox for Backlight Compensation, and then enter a value (either by typing a number, or selecting one using the up and down arrows) that results in a well-exposed image. See the section titled Understanding Backlight Compensation (BLC) and Wide Dynamic Range (WDR).
   ● Maximum Gain: To limit the automatic gain setting, click to select the the appropriate MaximumGain from the drop-down menu.
   By setting the maximum gain level for low-light situations, you can maximize the detail of an image without creating excessive noise in the images.
   ● Iris: You can allow the camera to control the iris by selecting Automatic, or you can manually set it to Open or Closed.

10. If the PTZ camera is installed upside down, you can get an upright image by configuring the “Image mirror settings”:
    ● None: no processing gets applied to the image.
    ● Flipped: the image gets flipped by 180°.

11. Click Apply to save the settings.

Understanding Backlight Compensation (BLC) and Wide Dynamic Range (WDR)
● BLC is a feature that optimizes exposure in the foreground and background of security video. BLC uses a single exposure time for the whole image, and uses auto exposure to ignore very bright regions (or very dark, if set negative). You must choose whether the camera optimizes the foreground or the background.
● WDR enables advanced image processing, and helps draw out detail from both very bright and dark areas in a scene. For example: Use WDR in lobbies or store fronts with natural light streaming in through windows, where you also have dark areas in the same scene. WDR takes multiple exposures of the scene in a single time slice. Two scans are taken of each video frame, one with a short exposure optimized for brighter portions of the scene, the other longer to draw out detail in dark areas. The image processing combines the two images to form one view, incorporating the best detail and clarity across the entire scene.
If you enable both BLC and WDR, the camera will deliver the detail you will see in WDR-only mode, but will ignore optimization on the very brightest (or darkest) portions of the image.

Adjusting White Balance Settings

1. Click the Imaging tab, and then click the White Balance button.

2. Use the Zoom slider to adjust the camera’s zoom position.
   ● To zoom out, move the slider towards the left.
   ● To zoom in, move the slider towards the right.

3. To manually focus the camera, use the Focus buttons.
   ● To focus towards zero:
   – Click << to take a large step.
   – Click < to take a small step.
   – Click 0 to focus at zero.
   ● To focus towards infinity:
   – Click >> to take a large step.
   – Click > to take a small step.
   – Click Inf to focus at infinity.
   ● Click Auto Focus to let the camera focus itself.
   Note: After the focus is manually set, it will not change.

4. View the following information below the Focus buttons:
   ● Current Exposure
   ● Current Gain
   ● Current Iris
   ● Last Known Light Level

5. Adjust the video image as required.
   You can either use a preset configuration, or you can create your own custom configuration. Use the Preset drop-down menu to select the preferred configuration:
   a. Pelco: This preset provides the recommended balance of brightness and color for video surveillance.
   b. Standard: This preset is configured for general day/night changes in an indoor or outdoor scene.
   c. Vivid: This preset provides increased color and brightness for a more saturated image.
   d. Custom: Select this option to manually adjust the following image settings:
   Note: The Contrast setting is disabled if you selected Enable Wide Dynamic Range.
   See the section titled Configuring General Imaging Settings
   ● Saturation: You can adjust the video’s color saturation by entering a percentage number. 0 creates a black and white image, while 100 creates intense color images.
   ● Sharpness: You can adjust the video’s sharpness by entering a percentage number. 0 applies the least amount of sharpening, while 100 applies the most sharpening to make the edges of objects more visible.
   ● Brightness: You can adjust the video’s brightness by entering a percentage number. 0 applies the least amount of contrast, while 100 applies the most contrast between objects in the image.
   ● Contrast: You can adjust the video’s contrast by entering a percentage number. 0 applies the least amount of contrast, while 100 applies the most contrast between objects in the image.
   e. Move the Temporal Filter Strength slider slightly to the left or right to adjust the amount of noise vs. blur in the scene. This reduces image noise by averaging the noise over several frames.
   Note: Start by making small adjustments only because applying excessive changes might degrade the overall image quality.
   If the image looks noisy, move the slider to the right to reduce the amount of noise in the scene and decrease the bandwidth used.
   If the image looks blurry, move the slider to the left to reduce the amount of blur in the scene and increase the bandwidth used.
   By default, the slider is set to the middle, which is 50.

6. Use the White Balance drop-down menu to select how the white balance settings are controlled:
   ● Automatic: The camera will automatically control the white balance.
   ● Custom: Manually set the Red and Blue levels.

7. Click to select the checkbox for Dominant Color Compensation to enable an alternate auto white balance algorithm which should be used when a large area in the field of view contains one color.
   For example, a camera that is overlooking a grass field. For this example, the Dominant Color Compensation white balance mode will improve the white balance to a more neutral color.

8. Click Apply to save the settings.

Using Window Blanking
On the Window Blanking page, you can set window blanks (privacy zones) in the camera’s field of view to block out areas that you do not want to see or record. The camera supports up to 64 window blanks.

Setting a Window Blank

1. Click the Imaging tab, and then click the Window Blanking button.

2. To add a window blank (privacy zone), click Add. A window blank box is added to the video image.

3. To define the window blanking box, perform any of the following:
   a. Drag any side of the box to resize the window blank. Window blank boxes can only be rectangular in shape.
   b. Click inside the box then drag to move the window blank box.

4. To set the window blank as removable:
   a. Click the Enable checkbox in the Removable Blur settings.
   b. Use the Blurriness slider to define the amount of blur in the privacy zones. All Blurriness settings will make the video from that zone completely obscured.

5. Click Apply to save the settings.

Deleting a Window Blank

1. Use one of the following methods to delete a window blank (privacy zone):
   ● In the list of window blanks, click to select the name of the window blank to delete (Privacy Zone [#]), and then click Remove.
   ● Click to select the window blank box to delete, click the X at the top-right corner of the gray box to delete the window blank box, and then click OK in the confirmation dialog box.

2. Click Apply to save the settings.

3. Click OK in the confirmation dialog box.

Configuring A/V Streams
Configure compression and image rate, smart compression, RTSP stream URI, Still Image URI, Audio Configurations, and advanced smart compression on the A/V Streams page.
Compression and Image Rate
On the Compression and Image Rate area, you can change the camera’s compression and image quality settings for sending video over the network. You can change the camera’s compression and image quality settings separately for primary, secondary, and tertiary streams.
To enable easy access and lower bandwidth usage, the web interface only displays video in JPEG format. The settings on this page only affect the video transmitted to the network video management software.
Note: The camera might automatically adjust compression quality in order to abide by the bandwidth cap specified.
Follow these steps for each of the primary, secondary, and tertiary streams to change the compression and image quality settings for each stream.

1. Click the A/V Streams tab, and then click the Video Configurations button.

2. In the Compression and Image Rate area:
   a. In the Format drop-down menu, select the preferred streaming format for displaying the camera video in the network video management software.
   If you are using the Onboard Storage feature, then H.264 or H.265 must be used. For more information, see Enabling Onboard Storage.
   b. In the Max Image Rate field, enter how many images per second you want the camera to stream over the network.
   Note: Adjusting the image rate across the maximum fps boundary will stop the video stream for a few seconds.
   If the camera is operating in High Framerate mode, then the maximum image rate is increased. For more information on the High Framerate mode, see Configuring General Settings.
   c. In the Max Quality drop-down menu, select the desired image quality level.
   Image quality setting of 1 will produce the highest quality video and require the most bandwidth.
   d. In the Max Bitrate field, enter the maximum bandwidth the camera can use.
   e. In the Resolution drop-down menu, select the preferred image resolution.
   f. In the Min Keyframe Interval field, enter the number of frames between each keyframe.

3. Click Apply to save the settings.

Enabling and Configuring Smart Compression
Smart Compression technology operates by separating foreground objects and background areas, then reduces bandwidth by increasing compression to the background areas. In this way, maximum quality is retained for subjects of interest while reducing bandwidth for unchanging backgrounds.
When enabled, the camera will automatically switch to idle scene mode settings when there are no motion events detected. A motion event is when the camera detects pixel motion in the scene. For more information, see the section titled Configuring Motion Detection.
The camera uses pixel change motion to detect foreground objects and therefore uses the standard Motion Detection sensitivity settings of the camera.

1. Click the A/V Streams tab, and then click the Video Configurations button.

2. In the Smart Compression Settings area, click to select the checkbox for Enable to enable Smart Compression.

3. In the Min Image Rate field, enter how many images per second you want the camera to stream when there is no motion in the scene.

4. In the Idle Keyframe interval field, enter the number of frames between each keyframe (between 1 and 254) when there is no motion in the scene.

5. In the Bandwidth Reduction drop-down menu, click to select one of the options:
   ● Low
   ● Medium (recommended)
   ● High
   ● Custom

6. Click Apply to save the settings.

7. If you chose Custom for the Bandwidth Reduction, see the section titled Configuring Smart Compression Advanced Settings.

Viewing the RTSP Stream URI
You can only view the RTSP stream address in the camera web interface. The RTSP Stream URI allows you to watch the camera’s live video stream from any application that supports viewing RTSP streams, including many video players.
Note: You can only generate the RTSP stream address in the camera web interface.

1. Click the A/V Streams tab, and then click the Video Configurations button.

2. View the auto-generated URIs in the RTSP Stream URI area:
   Unicast — Use this URI to view the video stream from one video player at a time.
   Multicast — Use this URI to view the video from more than one video player simultaneously.

3. To view the RTSP stream:
   a. Copy and paste the appropriate URI into your video player. DO NOT open the live video stream yet.
   b. Add your username and password to the beginning of the address in this format: rtsp://:@<generated RTSP Stream URI>/
   For example: rtsp://admin:[email protected]/defaultPrimary?streamType=u
   c. Open the live video stream.

Accessing the Still Image URI
On the A/V Streams tab, Video Configurations page, you can access the last still image frame that the camera recorded.

1. Click the A/V Streams tab, and then click the Video Configurations button.
2. In the Still Image URI area, click the link.
   ● The last recorded frame of video from the camera’s tertiary stream is displayed if the encoding type is set to H.264 or H.265. The last frame comes from the primary stream, maximum resolution, if the encoding is set to MJPEG.
   ● You can save or print the image directly from the browser.

Saving or Restoring Video Configurations
After you have updated all settings on the Video Configurations page, do one of the following:

• Click Apply to save the settings.
• Click Restore Defaults to restore all settings (saved and unsaved) to the default settings.

Setting Audio Configurations
Use the settings on the Audio page to adjust the audio quality of the Video Intercom.
For encoding the audio stream, you can choose from the Opus sound encoder, which produces high- quality sound, or the G.711 protocol sound encoder. Use the Opus encoder if you are using a video management system that supports the Opus protocol. Otherwise use the widely supported G.711 protocol.

1. Click the A/V Streams tab, and then click the Audio Configurations button.

2.  In the Audio Configuration section, in the Encoding field, specify the audio encoder to use:
   ● Opus: High quality audio codec is available if required.
   ● G.711: This default setting is supported on various platforms.

3. In the Device Speaker section, use the Volume slider to adjust the volume on the speaker (from 0 to 100).

4. In the Device Microphone section, use the Line In Gain slider to adjust the gain for any line-level audio input that is connected to the audio input connector on the I/O terminal block.

5. Click Apply to save the settings.

Configuring Smart Compression Advanced Settings
If you enabled Smart Compression on the Video Configuration page (see the section titled Enabling and Configuring Smart Compression), configure the Smart Compression Advanced Settings.

1. Click the A/V Streams tab, and then click the Smart Compression button.

2. In the On Motion section, Background Quality field, enter the compression quality for the background (between the default of 6 and the lowest setting of 20).

3. In the On Idle Scenes section:
   ● Post-motion delay field, enter the delay (in seconds) after motion has ended before the camera drops into idle scene settings (between 5 and 60)
   ● Image Rate field, enter the encoding frame rate (images per second) when there is no motion in the scene.
   ● Quality field, enter the compression quality when there is no motion in the scene (between 6 and 20).
   ● Max Bitrate field, enter the maximum number of kilobytes per second when there is no motion in the scene.
   ● Keyframe Interval field, enter the number of frames between each keyframe when there is no motion in the scene (between 1 and 254 frames).

4. Click Apply to save the settings.

Configuring Events

Use the Events tab to configure Motion, Sabotage, and DIO settings.
Note: Other analytics events that are not available in the camera UI can be configured using CCT.

Configuring Motion Detection

On the Motion Detection page, you can define the green motion detection areas in the camera’s field of view. Motion detection is ignored in areas not highlighted in green.
To help you define motion sensitivity and threshold, motion is highlighted in red in the image panel.
Note: This motion detection setting configures pixel change detection in the camera’s field of view.
If you are configuring a Pelco video analytics camera, you will need to configure the detailed analytics motion detection and other video analytics features through the Client software.

1. Click the Events tab, and then click the Motion button.

2. Define the motion detection area.
   ● The entire field of view is highlighted for motion detection by default. To define the motion detection area, use any of the following tools:
   ● Click Clear All to remove all motion detection areas on the video image.
   ● Click Set All to set the motion detection area to span the entire video image.
   ● To set a specific motion detection area, click Select Area then click and drag anywhere on the video image.
   ● To clear a specific motion detection area, click Clear Area then click and drag over any motion detection area.
   ● Use the Zoom In and Zoom Out buttons to locate specific areas in the video image.

3. In the Sensitivity field, enter a percentage number to define how much each pixel must change before it is considered in motion.
   The higher the sensitivity, the smaller the amount of pixel change is required before motion is detected.

4. In the Threshold field, enter a percentage number to define how many pixels must change before the image is considered to have motion.
   The higher the threshold, the higher the number of pixels must change before the image is  considered to have motion.

5. If the camera is connected to a third-party video management system (VMS), and then click to select the checkbox for Enable Onvif MotionAlarm Event.
   When it is enabled, the camera can send motion alarm information to the VMS according to the appropriate ONVIF protocol.

6. Click Apply to save the settings.

Analytics Configuration
On the Analytics Configuration page, you can enable, suspend, or reset Self Learning Analytics.

1. Click the Events tab, and then click the Analytics Configuration button.
2. Click to select the checkbox for Enable Self Learning to enable self learning analytics.
3. Click to select the checkbox for Suspend Self Learning to temporarily suspend self learning analytics.
4. Click Apply to save the settings.
5. Click Restore Defaults to restore the default settings.

Configuring Digital Inputs and Outputs
On the Digital Inputs and Outputs page, you can set up the external input and output devices that are connected to the camera. This option does not appear for cameras that do not support digital inputs and outputs.

1. Click the Events tab, and then click the DIO button.

2. To configure a digital input:
   a. Enter a name for the digital input in the Name field.
   b. Select the appropriate state from the Circuit State drop-down menu. The options are:
   ● Normally Open
   ● Normally Closed
   c. Click Apply to save the settings.
   After the digital input is connected to the camera, you will see the connection status in the Circuit Current State field. The status is typically Open or Closed.

3. To configure a digital output:
   a. Enter a name for Digital Output 1 or Digital Output 2 (if present) in the Name field.
   b. Select the appropriate state from the Circuit State drop-down menu.
   c. If appropriate, click to select the checkbox for IRCF to Out to allow the camera’s IR Cut Filter to control the external output.
   This feature is typically used when the camera is connected to an external IR illuminator.
   After it is enabled, the IR illuminator is turned on when the camera’s IR Cut Filter is in monochrome mode.
   d. If you did not select IRCF to Out, in the Duration field, enter how long the digital output is active when triggered. You can enter any number between 100 and 86,400,000 milliseconds.
   e. Click Trigger to manually trigger the digital output from the web interface.
   f. Click Apply to save the settings.

Configuring Elevate
Use the Elevate tab to connect a camera to Elevate and view Image Health settings.
Note: To connect a camera to Elevate, you must have an Elevate account. To create an account, visit elevate.pelco.com/register.

Connecting a Camera to Elevate
On the Camera Connection page, users can connect an Elevate-enabled camera to Elevate.
To connect a camera to Elevate, users must create a unique site token in their Pelco Elevate account. To login to Pelco Elevate, visit elevate.pelco.com/login. For instructions on creating a token, see the Pelco Elevate User Guide.

1. Click the Elevate tab, and then click the Go to setup page button.

2. If you are prompted to connect via HTTPS, click Confirm.
   Note: Connecting via HTTPS is required to connect to Elevate.

3. In the Token: field, paste the token from your Pelco Elevate account.

4. Click Connect.

Important: You must set the camera time to successfully connect the camera to Pelco Elevate.
The camera time can be set up manually on the System tab, under General Settings, or be set to automatically sync with the NTP server. Syncing with the NTP server is the preferred method. To auto-synchronize the camera’s date and time with an NTP server, you must configure the NTP server on the Network and Security tab, Network page. See the section titled Configuring the Network Settings.

Viewing Image Health
On the Image Health page, users can view the reference image for day time and night time.
The system uses these reference images to perform Image Health Checks twice a day, based on the timezone selected in the user’s Pelco Elevate account. Ensure that the reference image for day time and night time have the ideal view. If the images shown in the Reference Image area are not a good representation of the camera’s typical view, users can refresh images.
To view Image Health:

1. Click the Elevate tab, and then click the Image Health button.
2. View the reference image for day time and night time in the Reference Image area.

To refresh a Reference Image:

1. Click the Refresh image button found under the image.
2. A pop-up window will appear showing a preview of the updated reference image.
3. If you are satisfied with the preview, click Update.

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