PELCO WLMT-1001 Sarix Multi Pro Camera Instruction Manual
- June 9, 2024
- PELCO
Table of Contents
- PELCO WLMT-1001 Sarix Multi Pro Camera
- Product Information
- Camera Module
- Mounting Adapters
- Dome Covers
- Product Usage Instructions
- Surface Mount Installation
- In-Ceiling Mount Installation
- Cable Connections
- Focusing the Camera
- Cleaning
- Factory Default Settings
- Limited Warranty and Technical Support
- Sarix® Multi Pro Camera Installation Manual
- Overview
- Surface Mount Adapter
- Pendant Mount Adapter
- In-Ceiling Mount Adapter
- In-Ceiling Dome Cover
- Pendant Wall Mount
- Preparing the Installation
- Accessing the Live Video Stream.
- Pendant Mount Installation
- Surface Mount Installation
- Connecting Cables
- In-Ceiling Mount Installation
- Aiming the Sarix Multi Pro Camera
- For More Information
- Cable Connections
- Resetting to Factory Default Settings
- Cleaning
- Limited Warranty and Technical Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PELCO WLMT-1001 Sarix Multi Pro Camera
Product Information
Overview
The Sarix Multi Pro Camera is a high-performance network camera designed for
use in various mounting applications such as pendant, surface, and in-ceiling
mounts. The camera package includes a camera module, surface mount adapter,
pendant mount adapter, in-ceiling mount adapter, outdoor dome cover, in-
ceiling dome cover, pendant wall mount, pendant NPT mount, and required
installation tools and materials.
Camera Module
The camera module is the main component of the Sarix Multi Pro Camera. It has a back view and top view with various connections for power, audio, I/O, and auxiliary power. It also has an IR illuminator ring for low-light conditions.
Mounting Adapters
The Sarix Multi Pro Camera comes with three types of mounting adapters: surface mount adapter, pendant mount adapter, and in-ceiling mount adapter. These adapters allow for easy installation of the camera in different mounting applications.
Dome Covers
The camera package includes two types of dome covers: outdoor dome cover and in-ceiling dome cover. These covers protect the camera module from outdoor elements and provide a sleek look for indoor installations.
Product Usage Instructions
Preparing the Installation
Before installing the Sarix Multi Pro Camera, read the manual carefully and provide it to the owner of the equipment for future reference. Review the required tools and materials for the specific mounting application.
Pendant Mount Installation
To install the camera using a pendant mount, follow these steps:
- Review the required tools and materials.
- Install the pendant mount adapter.
- Connect the cables for power, audio, I/O, and auxiliary power.
- Configure microSD card storage (optional).
- Initialize a camera username and password.
- Assign an IP address.
- Access the live video stream.
- Install the Sarix Multi Pro Camera base to the pendant mount.
- Aim the camera module.
- Install the pendant mount dome cover.
Surface Mount Installation
To install the camera using a surface mount, follow these steps:
- Review the required tools and materials.
- Install the surface mount adapter.
- Connect the cables for power, audio, I/O, and auxiliary power.
- Configure microSD card storage (optional).
- Initialize a camera username and password.
- Assign an IP address.
- Access the live video stream.
- Install the Sarix Multi Pro Camera base to the surface mount.
- Aim the camera module.
- Install the surface mount dome cover.
In-Ceiling Mount Installation
To install the camera using an in-ceiling mount, follow these steps:
- Review the required tools and materials.
- Prepare the camera for in-ceiling installation.
- Cut the mounting hole for the in-ceiling mount adapter (optional).
- Attach the conduit cable entry cover for plenum installations (optional).
- Install the in-ceiling mount adapter.
- Connect the cables for power, audio, I/O, and auxiliary power.
- Configure microSD card storage (optional).
- Initialize a camera username and password.
- Assign an IP address.
- Access the live video stream.
- Install the Sarix Multi Pro Camera base to the in-ceiling mount.
- Aim the camera module.
- Install the in-ceiling mount dome cover.
Cable Connections
The Sarix Multi Pro Camera has various connections for power, audio, I/O, and auxiliary power. Follow the manual for proper wiring instructions and connection status LED indicator troubleshooting.
Focusing the Camera
Follow the manual instructions for focusing the camera module.
Cleaning
Clean the dome bubble and body of the camera module using the recommended cleaning solution and procedure in the manual.
Factory Default Settings
Follow the manual instructions for resetting the camera to factory default settings.
Limited Warranty and Technical Support
The Sarix Multi Pro Camera comes with a limited warranty and technical support. Refer to the manual for more information.
Sarix® Multi Pro Camera Installation Manual
Document number: C6715M Publication date: 01/24/22
Sarix® Multi Pro Camera Installation Manual
Important Safety Information This manual provides installation and operation
information and precautions for the use of this device. Incorrect installation
could cause an unexpected fault. Before installing this equipment read this
manual carefully. Please provide this manual to the owner of the equipment for
future reference.
This Warning symbol indicates the presence of dangerous voltage within and
outside the product enclosure that may result in a risk of electric shock,
serious injury or death to persons if proper precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause
minor or moderate injury to persons, damage to property or damage to the
product itself if proper precautions are not followed.
Failure to observe the following instructions may result in severe injury or
death.
l Installation must be performed by qualified personnel only, and must conform
to all local codes. l This product is intended to be supplied by a UL Listed
Power Unit marked “Class 2” or “LPS” or
“Limited Power Source” with output rated:
l With IR LEDs: 24 V AC ± 10%, 74 VA minimum, or 24 V DC ± 10%, 52 W minimum,
PD9501GR/AC-NA-MSI, or PoE190-BT HPoE 802.BT single port injector 90W.
l Without IR LEDs: 24 V AC ± 10%, 37 VA minimum, or 24 V DC ± 10%, 26 W
minimum, or 25.5 W PoE+, IEEE, 802.3at Type 2, PD-9001GR/AT/AC-MSI, PoE Plus
(POE430-AT, POE1236-AT, or POE2436-AT).
l Any external power supply connected to this product may only be connected to
another Pelco product of the same model series. External power connections
must be properly insulated.
l Do not connect directly to mains power for any reason.
Failure to observe the following instructions may result in injury to persons
or damage to the device.
l Do not install near any heat sources such as radiators, heat registers,
stoves, or other sources of heat.
l Do not subject the device cables to excessive stress, heavy loads or
pinching. l Do not open or disassemble the device. There are no user
serviceable parts. l Refer all device servicing to qualified personnel.
Servicing may be required when the device has
been damaged (such as from a liquid spill or fallen objects), has been exposed
to rain or moisture, does not operate normally, or has been dropped. l Do not
use strong or abrasive detergents when cleaning the device body. l Use only
accessories recommended by Pelco. Regulatory Notices This device complies with
part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. This Class B digital apparatus complies with
Canadian ICES-003. This device complies with EN 60529 IP66 and IP67 rating
(surface mount and pendant mount models).
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Sarix® Multi Pro Camera Installation Manual
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
l Reorient or relocate the receiving antenna. l Increase the separation
between the equipment and the receiver. l Connect the equipment into an outlet
on a circuit different from that to which the receiver is
connected. l Consult the dealer or an experienced radio/TV technician for
help. Changes or modifications made to this equipment not expressly approved
by Pelco Corporation or parties authorized by Pelco Corporation could void the
user’s authority to operate this equipment. To meet the requirements of the EN
50121-4 Railway Applications Standard, use an external power supply or POE
injector that is also compliant with EN 50121-4. Please contact Pelco for
assistance regarding supporting equipment.
Disposal and Recycling Information When this product has reached the end of
its useful life, please dispose of it according to your local environmental
laws and guidelines. Risk of fire, explosion, and burns. Do not disassemble,
crush, heat above 100 °C (212 °F), or incinerate. European Union:
This symbol means that according to local laws and regulations your product
should be disposed of separately from household waste. When this product
reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate
collection and recycling of your product at the time of disposal will help
conserve natural resources and ensure that it is recycled in a manner that
protects human health and the environment.
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Sarix® Multi Pro Camera Installation Manual
Overview
Camera Module
Camera Back View
1. Lanyard anchor The safety lanyard attaches to the anchor to prevent the
camera from falling during installation.
2. IR ring cable connector Accepts IR cable connection to power and control
the IR illuminator ring.
3. Audio, I/O, Aux power connector
Accepts connection of the audio, I/O, and Aux power pigtail connector.
4. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image
data transmission occurs over this connection. Also receives power when it is
connected to a network that provides Power over Ethernet.
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Sarix® Multi Pro Camera Installation Manual Camera Top View
1. Serial number tag Device information, product serial number and part
number label.
2. Camera heads The multiple camera heads that can be moved, aimed and
focused to monitor different scenes.
Note: There may be three or four camera heads depending on your camera model.
3. Pan lock latch Provides a locking mechanism for the image pan adjustment.
4. Firmware revert button Resets the Sarix Multi Pro camera. For more
information, see Resetting to Factory Default Settings.
5. Camera mounting screws Captive screws to fix the camera to the mounting
adapter.
6. Tilt lock thumb screw Provides a locking mechanism for the image tilt
adjustment.
7. microSD card slot Accepts a microSD card for onboard storage.
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Sarix® Multi Pro Camera Installation Manual
Surface Mount Adapter
1. Lanyard to camera Connects to the lanyard anchor on the camera base.
2. Cable entry hole (rear) An entry hole for the cables required for camera
operation.
3. Cable entry hole (side) An entry hole for the cables required for camera
operation.
4. Mounting holes Mounting points for the mount adapter.
5. Lanyard to dome cover Connects to the lanyard anchor on the dome cover.
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Sarix® Multi Pro Camera Installation Manual
Pendant Mount Adapter
1. Alignment tab An alignment tab is used to align with the lanyard clip on
the dome cover.
2. Lanyard to dome cover Connects to the lanyard anchor on the dome cover.
3. Cable entry hole An entry hole for the cables required for camera
operation.
4. Lanyard anchor The safety lanyard attaches to the anchor to prevent the
adapter from falling during installation.
5. Lanyard to camera Connects to the lanyard anchor on the camera base.
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Sarix® Multi Pro Camera Installation Manual
In-Ceiling Mount Adapter
1. Lanyard to camera Connects to the lanyard anchor on the camera base.
2. Clamps Spring loaded locking mechanisms that secure the camera to the
mounting surface.
3. Cable entry hole and conduit cable entry cover An entry hole for the
cables required for camera operation.
4. Lanyard to dome cover Connects to the lanyard anchor on the dome cover.
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Sarix® Multi Pro Camera Installation Manual
Outdoor Dome Cover
1. Tamper resistant screws Star-shaped captive screws to fix the dome cover
to the base. Note: There are 6 captive screws on the dome cover. Only 4 screws
are shown in the figure above.
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Sarix® Multi Pro Camera Installation Manual
In-Ceiling Dome Cover
1. Tamper resistant screws Star-shaped captive screws to fix the dome cover
to the base.
2. Dome cover notch Notch used to align the dome cover with the mounting
adapter clip notch when installing the dome cover.
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Sarix® Multi Pro Camera Installation Manual
Pendant Wall Mount
1. Pendant wall mount Camera mount for walls and other mounting surfaces.
2. Lanyard Connects to the lanyard anchor on the mounting adapter.
3. Tamper resistant screws Star-shaped captive screws to fix the mounting
adapter to the pendant wall mount. Note: There are 3 captive screws on the
pendant mount. Only 2 screws are shown in the figure above.
14. NPT pipe entry hole A 3/4″ NPT threaded hole for NPT pipe conduits.
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Sarix® Multi Pro Camera Installation Manual
Pendant NPT Mount
Note: The NPT pipe and NPT-female to NPT-female adapter are not supplied by
Pelco and should be sourced separately. However, if you are using the NPT
adapter (NPTA-1001), the lock nut is included. 1. NPT-female to NPT-female
adapter Adapter used for mounting NPT adapter (NPTA-1001) to an NPT pipe. 2.
Lock nut Locking nut for securing the pendant NPT mount on the NPT pipe. 3.
Tamper resistant screws Star-shaped captive screws to fix the mounting adapter
to the pendant NPT mount.
Note: There are 3 captive screws on the NPT mount. Only 2 screws are shown in
the figure above.
4. Lanyard Connects to the lanyard anchor on the mounting adapter.
5. NPT adapter Used to mount the dome camera to NPT pipes.
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Sarix® Multi Pro Camera Installation Manual
Preparing the Installation
Pre-Deployment In-Box Configuration
The camera comes equipped with an RJ45 configuration cable pre-installed for
users that want to configure camera settings before installing the camera. The
RJ45 connector on the configuration cable is accessible through the small flap
on the side of the camera box for easy configuration before unpacking the
camera. We recommend that you do not exceed 3 hours of leaving your camera
connected during in-box configuration with ambient temperatures between 20 °C
25 °C (68 °F 77 °F).
1. Locate and open the flap on the side of the camera packaging. 2. Connect a
network cable to the RJ45 plug on the configuration cable. The network cable
must
provide PoE. IEEE 802.3af Class 3, to power the camera during configuration.
3. Connect to the camera using a video management system, the Camera
Configuration Tool, or the
camera’s web browser interface to configure the camera’s settings. For more
information about connecting to the camera, see Assigning an IP Address, and
Accessing the Live Video Stream.
4. Once you have finished making configuration changes, unplug the network
cable.
Warning: Be careful when handling the camera after configuring it inside the
packaging. The camera may be hot when handling it or removing from the
packaging immediately after in-box configuration.
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Sarix® Multi Pro Camera Installation Manual
Pendant Mount Installation
Required Tools and Materials
The following tools are required to complete the installation but are not
included in the package: If you will be installing the NPT adapter
(NPTA-1001), you will need:
l 1-1/2″ NPT female to female adapter l NPT pipe
Camera Package Contents
The Sarix Multi Pro camera has a variety of different mounting, dome cover,
camera and accessory options. The components for each Sarix Multi Pro camera
will arrive in a camera package, a dome cover package, a mounting adapter
package, a mount package (for pendant mount cameras), and a metal ceiling
panel package (for in-ceiling cameras). Ensure the camera package contains the
following:
l Pelco Sarix Multi Pro Camera module. A 3- or 4-sensor camera module with 3
MP, 5 MP, or 4K (8 MP) resolution per sensor.
l Audio, external power, and I/O pigtail cable connector l RJ45 CAT5E plugs
(x2) l RJ45 connector waterproof gland Ensure the Pendant mount adapter
package contains the following: l Pendant mount adapter (IMD1-PMT) l
Installation instructions sheet If you are installing the camera with the
pendant wall mount, ensure the package includes the following: l Pendant wall
mount (WLMT-1001) l Mounting template sticker If you are installing the camera
with the NPT mount, ensure the package includes the following: l NPT mount
(NPTA-1001) l Lock nut l Thread sealing tape Ensure the dome cover package
contains the following: l Clear or smoked dome bubble and cover (IMD1-INCLD1
or IMD1-SPLD0) If you are installing the camera with the optional IR
illuminator, ensure the package includes the following: l IR illuminator ring
(IMD1-IR)
Pendant Mount Installation Steps
Complete the following sections to install the device.
(Optional) Installing the Pendant Wall Mount Use the procedure below to
install the pendant wall mount (WLMT-1001) for use with the Sarix Multi Pro
pendant mount adapter (IMD1-PMT).
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Sarix® Multi Pro Camera Installation Manual
The dome camera must be mounted as instructed below or problems with moisture
may arise and will not be covered by the dome camera warranty. 1. Determine
where the cables will enter the pendant wall mount. l If the cables will be
pulled from inside the mounting surface, use the cable entry hole at the rear
of the pendant wall mount. l If the cables will be coming out of an external
conduit pipe, use the 3/4″ NPT pipe entry hole on
the bottom of the pendant wall mount. 2. Use the provided mounting template to
drill four mounting holes into the mounting surface.
l If you are using the rear cable entry hole, also drill the cable entry hole
into the mounting surface.
3. Pull the required cables through the preferred cable entry hole on the
pendant wall mount. l If you are using the pipe entry hole, pull the cables
through the pipe conduit then the wall mount. Next, apply thread seal tape to
the pipe conduit and screw it into the pipe entry hole.
4. Fasten the pendant wall mount to the mounting surface.
5. Tighten the wall mount screws to secure the wall mount to the wall. 6.
Connect the safety lanyard from the mount to the anchor on the pendant
adapter.
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Sarix® Multi Pro Camera Installation Manual
7. Pull the cables through the pendant wall mount.
(Optional) Installing the NPT Mount Adapter
The dome camera must be mounted as instructed below or problems with moisture
may arise and will not be covered by the dome camera warranty.
If you are installing the Sarix Multi Pro camera with an NPT adapter
(NPTA-1001), the dome camera must be mounted on a 1-1/2″ NPT female threaded
wall or ceiling mounting bracket. The mounting bracket is not included in the
camera package.
Note: The NPT pipe and NPT-female to NPT-female adapter are not supplied by
Pelco and should be sourced separately. However, if you are using the NPT
adapter (NPTA-1001), the lock nut is included.
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Sarix® Multi Pro Camera Installation Manual 1. Wrap the thread of the NPT
adapter with the supplied thread-sealing tape to create a water tight seal
around the camera connection. There should be three to five turns around the
entire threaded surface. When applying the thread-sealing tape, wrap the tape
clockwise.
This will ensure the tape does not unravel when installing the mating parts
together. Tip: Always apply thread-sealing tape to threaded mounts to help
prevent the threads from binding.
2. Loosely thread the lock nut onto the NPT adapter, then secure the NPT
adapter into the wall or ceiling mounting bracket.
3. Connect the safety lanyard from the mount to the anchor on the pendant adapter.
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Sarix® Multi Pro Camera Installation Manual
4. Pull the cables through the mounting bracket and adapter.
Installing the Pendant Mounting Adapter
Use the following procedure to mount the pendant adapter (IMD1-PMT) into a
pendant wall mount (WLMT1001) or NPT mount (NPTA-1001).
1. Connect the pendant adapter to the mount. In one smooth motion, raise the
adapter into the mount (a) and then turn clockwise to lock the adapter in
place (b).
2. Use a screwdriver to tighten the 3 setscrews at the top of the mount to secure the pendant adapter to the mount (c).
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Sarix® Multi Pro Camera Installation Manual
Connecting Cables Refer to the diagrams in the Overview section for the
location of the different connectors. To connect the cables required for
proper operation, complete the following:
1. Feed the network cable through the gland cap and cable gland. Crimp the
RJ-45 cable connector (supplied) to the end of your network cable.
The network cable connection can also be used to supply power to the camera
using Power over Ethernet (PoE). If using PoE, connect a PoE compliant
injector or switch to the Ethernet network cable with the output rated:
l With IR Ring: 60W PoE mid-span injector (PD-9501GR/AC-NA-MSI and include
POE190-BT). Alternatively, connect to a Cisco® UPoE capable switch, supporting
60W over 4 pairs. Note that the Cisco switch must be configured with the Force
Four Pair option enabled.
l Without IR Ring: Power over Ethernet (PoE) Plus, PD-9001GR/AT/AC-MSI, IEEE
802.3at Class 4 — Connect a PoE Plus compliant injector or switch (e.g.
POE430-AT, POE1236-AT, or POE2436-AT).
Note: When on UPoE and without an IR ring, the Sarix Multi Pro will continue
to request 60W power on startup, as the IR ring is a hot-pluggable add-on
accessory. If the IR ring accessory will never be used, the recommendation is
to limit the available power to PoE plus equivalent on the Cisco switch
settings.
2. Connect the following optional connections to the supplied pigtail I/O
connector. See Connecting to Power, Audio, and External Devices for more
information on the different connections.
a. If external input or output devices are part of the installation (for
example: door contacts, relays, etc.), wire those devices to the pigtail
connector.
b. If an external microphone or speaker is required, connect the devices to
the pigtail connector.
c. If external power is required, connect an external “Class 2” or “LPS” or
“Limited Power Source” to the pigtail connector with output rated:
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Sarix® Multi Pro Camera Installation Manual
l With IR Ring: 24 VAC ± 10%, 74 VA minimum, or 24 VDC ± 10%, 52 W minimum. l
Without IR Ring: 24 VAC ± 10%, 37 VA minimum, or 24 VDC ± 10%, 26 W minimum.
3. Connect the safety lanyard from the mounting adapter to the lanyard anchor on the camera base.
4. Tighten the cable glands around the cables.
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Sarix® Multi Pro Camera Installation Manual 5. Remove the connector covers
from the external power/audio/digital I/O connector and the optional IR
illuminator connector.
6. Connect the network cable to the Ethernet port (a) and the external
power/audio/digital I/O cable to its connector (b). Secure the connections by
turning them clockwise (c). Note: If installing the optional ferrite bead
accessory, clamp it around the aux power cable after connecting the cable.
The Link LED will turn on once a network link has been established. 7. Check
that the Connection Status LED indicator indicates the correct state. For more
information,
see Connection Status LED Indicator.
(Optional) Configuring microSD Card Storage To use the camera’s SD card
storage feature, you must insert a microSD card into the card slot.
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Sarix® Multi Pro Camera Installation Manual
It is recommended that the microSD card have a write speed of class 10 or
better. If the microSD card does not meet the recommended write speed, the
recording performance may suffer and result in the loss of frames or footage.
1. Insert a microSD card into the camera. Insertion of the microSD card is
spring loaded. Do not force the microSD card into the camera or you may damage
the card and the camera.
2. Access the camera’s web interface to enable the onboard storage feature.
For more information, see the Pelco Sarix Multi Pro Camera Operations Manual.
Initializing a Camera Username and Password Important: You must create a user
with administrator privileges before the camera is operational. If the camera
is in the factory default state, you will be redirected to the New User page
to create an administrator user:
1. Enter a new User Name or keep the default administrator name. 2. Enter a
new Password for the user. It is recommended to use a secure and complex
password. 3. Confirm the new password. 4. For the first user, Administrator
must be selected in the Security Group drop-down menu. 5. Click Apply. After
creating the user, you will be asked to login.
Tip: If you are connecting your Pelco camera to a 3rd party VMS, you will need
to set up the first user through the camera’s Web Interface or Camera
Configuration Tool before you connect to the 3rd party VMS.
Assigning an IP Address The device automatically obtains an IP address when it
is connected to a network.
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Sarix® Multi Pro Camera Installation Manual
Note: If the device cannot obtain an IP address from a DHCP server, it will
use Zero Configuration Networking (Zeroconf) to choose an IP address. When set
using Zeroconf, the IP address is in the 169.254.0.0/16 subnet. The IP address
settings can be changed using one of the following methods: l Device’s web
browser interface: http://
Accessing the Live Video Stream Live video stream can be viewed using one of
the following methods:
l Web browser interface: http://< camera IP address>/. l Network Video
Management software application (for example, the Pelco VideoXpert software).
Installing the Sarix Multi Pro Camera Base to a Pendant Mount After the cable
connections have been made, mount the Sarix Multi Pro camera base into the
pendant mount adapter.
1. (Recommended) Attach a safety lanyard from the pendant mount adapter to
the lanyard anchor on the camera base to prevent the camera from falling. See
Connecting Cables.
2. Push the camera base into the pendant adapter so that the quick install
fasteners in the camera base align with the screw holes in the pendant
adapter.
3. Use a screwdriver to turn the 3 setscrews clockwise by 90° and secure the camera to the pendant mount adapter.
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Sarix® Multi Pro Camera Installation Manual Aiming the Sarix Multi Pro Camera
Reference the camera’s live stream as you aim the camera.
1. To aim the camera, adjust each of the available camera heads as required:
a. Unlock the rail release tab to move the camera head from side to side. Lock
the rail release tab when the camera head is in the desired position. b.
Rotate the azimuth control ring to set the image in the correct rotation.
c. Loosen the tilt lock screws to tilt each camera head up and down. Tighten
the tilt lock screws when the camera is tilted in the correct angle.
2. In the camera web browser interface, adjust the camera’s Image and Display
settings to achieve the desired image parameters and position.
(Optional) Installing the IR Illuminator Ring
Note: The optional IR illuminator ring (IMD1-IR) is compatible with the
pendant and surface mount installations of the Sarix Multi Pro camera. The
hot-pluggable IR illuminator ring must be mounted in an outdoor dome cover
(IMD1-SPLD1 or IMD1-SPLD0).
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Sarix® Multi Pro Camera Installation Manual
After the camera has been mounted into the mounting adapter, install the IR
illuminator ring with the Sarix Multi Pro camera base:
1. Mount the IR illuminator ring into the dome cover (IMD1-SPLD1 or
IMD1-SPLD0): a. Insert the IR ring into the dome cover so that the orange
arrow on the IR ring aligns with the orange tab on the dome cover.
b. Use a screwdriver to secure the IR ring to the dome cover by tightening the
6 setscrews.
2. (Recommended) Attach a safety lanyard from the mounted camera to the
lanyard anchor on the dome cover to prevent the cover from falling. See
Installing the Pendant Mount Dome Cover.
3. Push the IR ring cable onto IR connector on the camera base and turn the
connector clockwise to
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Sarix® Multi Pro Camera Installation Manual secure the connection.
Installing the Pendant Mount Dome Cover
Note: Be careful not to scratch or touch the dome bubble. The resulting marks
or fingerprints may affect the overall image quality. Keep the protective
covers on the outside of the dome bubble until the installation is complete.
1. (Recommended) Attach a safety lanyard from the pendant mount adapter to
the lanyard anchor on the dome cover to prevent the dome cover from falling.
2. Align the notches on the dome cover with the release tab on the pendant mount adapter. The dome cover should be flush against the pendant mount adapter.
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Sarix® Multi Pro Camera Installation Manual 3. Tighten the setscrews to secure the dome cover in place.
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Sarix® Multi Pro Camera Installation Manual
Surface Mount Installation
Camera Package Contents
The Sarix Multi Pro camera has a variety of different mounting, dome cover,
camera and accessory options. The components for each Sarix Multi Pro camera
will arrive in a camera package, a dome cover package, a mounting adapter
package, a mount package (for pendant mount cameras), and a metal ceiling
panel package (for in-ceiling cameras). Ensure the camera package contains the
following:
l Pelco Sarix Multi Pro Camera module. A 3- or 4-sensor camera module with 3
MP, 5 MP, or 4K (8 MP) resolution per sensor.
l Audio, external power, and I/O pigtail cable connector l RJ45 CAT5E plugs
(x2) l RJ45 connector waterproof gland Ensure the Surface mount adapter
package contains the following: l Surface mount adapter (IMD1-SMT) l
Installation instructions sheet l Mounting template sticker Ensure the dome
cover package contains the following: l Clear or smoked dome bubble and cover
(IMD1-INCLD1 or IMD1-SPLD0) If you are installing the camera with the optional
IR illuminator, ensure the package includes the following: l IR illuminator
ring (IMD1-IR)
Surface Mount Installation Steps
Complete the following sections to install the device.
Installing the Surface Mount Adapter Follow this procedure to route camera
cables and install the surface mount adapter (IMD1-SMT) to the mounting
surface.
1. Determine where the cables will enter the camera. The surface mount
adapter has two cable entry holes: one on the side and one on the bottom of
the mounting adapter.
l Use the supplied closure plug to fill the unused cable entry hole. l When
installing outdoors, wrap the threads of the closure plug with plumber’s tape
to create a
watertight seal.
Note: Only use vandal-resistant conduits to route cables into the mounting
adapter. Vandalresistant conduits will protect the cables and compliment the
camera’s vandal-resistant design.
Note: When installing the Sarix Multi Pro surface mount camera outdoors,
ensure the conduit and its fitting are designed for outdoor use and have a
suitable IP rating. Always apply silicone sealant to seal the cable entry hole
and prevent excessive moisture from entering the camera.
2. If you are using the rear cable entry hole:
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Sarix® Multi Pro Camera Installation Manual a. Use the supplied mounting
template to determine the cable entry location. Drill a hole in the mounting
surface and route the conduit and cables through the hole. Install the conduit
and its fitting as instructed by the manufacturer.
b. Drill 4 mounting holes as marked on the mounting template. c. Pull the
cables through the rear cable entry hole on the surface mount adapter. d. Use
a screwdriver to secure the mounting adapter to the mounting surface with the
4 mounting
screws.
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e. Secure the conduit to the surface mount adapter with the lock nut.
Note: If installing outdoors, apply silicone sealant around the edge of the
surface mount adapter that is connected to the mounting surface.
3. If you are using the side cable entry hole:
Note: If you are installing the camera outdoors on a vertical surface, the
side cable entry hole and conduit connector must face downwards to prevent
excessive moisture from entering the camera.
a. Use the supplied mounting template to determine the cable entry location.
Run the cables and conduit to the side opening as marked on the mounting
template. Install the conduit and its fitting as instructed by the
manufacturer.
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Sarix® Multi Pro Camera Installation Manual
b. Drill 4 mounting holes as marked on the mounting template. c. Pull the
cables through the side cable entry hole on the surface mount adapter. d. Use
a screwdriver to secure the mounting adapter to the mounting surface with the
4 mounting
screws.
e. Secure the conduit to the surface mount adapter with the conduit clamp.
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Sarix® Multi Pro Camera Installation Manual
Note: If installing outdoors, apply silicone sealant around the edge of the
surface mount adapter that is connected to the mounting surface.
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Sarix® Multi Pro Camera Installation Manual
Connecting Cables
Refer to the diagrams in the Overview section for the location of the
different connectors. To connect the cables required for proper operation,
complete the following:
1. Feed the network cable through the gland cap and cable gland. Crimp the
RJ-45 cable connector (supplied) to the end of your network cable.
The network cable connection can also be used to supply power to the camera
using Power over Ethernet (PoE). If using PoE, connect a PoE compliant
injector or switch to the Ethernet network cable with the output rated:
l With IR Ring: 60W PoE mid-span injector (PD-9501GR/AC-NA-MSI and include
POE190-BT). Alternatively, connect to a Cisco® UPoE capable switch, supporting
60W over 4 pairs. Note that the Cisco switch must be configured with the Force
Four Pair option enabled.
l Without IR Ring: Power over Ethernet (PoE) Plus, PD-9001GR/AT/AC-MSI, IEEE
802.3at Class 4 — Connect a PoE Plus compliant injector or switch (e.g.
POE430-AT, POE1236-AT, or POE2436-AT).
Note: When on UPoE and without an IR ring, the Sarix Multi Pro will continue
to request 60W power on startup, as the IR ring is a hot-pluggable add-on
accessory. If the IR ring accessory will never be used, the recommendation is
to limit the available power to PoE plus equivalent on the Cisco switch
settings.
2. Connect the following optional connections to the supplied pigtail I/O
connector. See Connecting to Power, Audio, and External Devices for more
information on the different connections.
a. If external input or output devices are part of the installation (for
example: door contacts, relays, etc.), wire those devices to the pigtail
connector.
b. If an external microphone or speaker is required, connect the devices to
the pigtail connector.
c. If external power is required, connect an external “Class 2” or “LPS” or
“Limited Power Source” to the pigtail connector with output rated:
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l With IR Ring: 24 VAC ± 10%, 74 VA minimum, or 24 VDC ± 10%, 52 W minimum. l
Without IR Ring: 24 VAC ± 10%, 37 VA minimum, or 24 VDC ± 10%, 26 W minimum.
3. Connect the safety lanyard from the mounting adapter to the lanyard anchor on the camera base.
4. Tighten the cable glands around the cables.
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Sarix® Multi Pro Camera Installation Manual 5. Remove the connector covers
from the external power/audio/digital I/O connector and the optional IR
illuminator connector.
6. Connect the network cable to the Ethernet port (a) and the external
power/audio/digital I/O cable to its connector (b). Secure the connections by
turning them clockwise (c). Note: If installing the optional ferrite bead
accessory, clamp it around the aux power cable after connecting the cable.
The Link LED will turn on once a network link has been established. 7. Check
that the Connection Status LED indicator indicates the correct state. For more
information,
see Connection Status LED Indicator.
(Optional) Configuring microSD Card Storage To use the camera’s SD card
storage feature, you must insert a microSD card into the card slot.
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It is recommended that the microSD card have a write speed of class 10 or
better. If the microSD card does not meet the recommended write speed, the
recording performance may suffer and result in the loss of frames or footage.
1. Insert a microSD card into the camera. Insertion of the microSD card is
spring loaded. Do not force the microSD card into the camera or you may damage
the card and the camera.
2. Access the camera’s web interface to enable the onboard storage feature.
For more information, see the Pelco Sarix Multi Pro Camera Operations Manual.
Initializing a Camera Username and Password Important: You must create a user
with administrator privileges before the camera is operational. If the camera
is in the factory default state, you will be redirected to the New User page
to create an administrator user:
1. Enter a new User Name or keep the default administrator name. 2. Enter a
new Password for the user. It is recommended to use a secure and complex
password. 3. Confirm the new password. 4. For the first user, Administrator
must be selected in the Security Group drop-down menu. 5. Click Apply. After
creating the user, you will be asked to login.
Tip: If you are connecting your Pelco camera to a 3rd party VMS, you will need
to set up the first user through the camera’s Web Interface or Camera
Configuration Tool before you connect to the 3rd party VMS.
Assigning an IP Address The device automatically obtains an IP address when it
is connected to a network.
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Note: If the device cannot obtain an IP address from a DHCP server, it will
use Zero Configuration Networking (Zeroconf) to choose an IP address. When set
using Zeroconf, the IP address is in the 169.254.0.0/16 subnet. The IP address
settings can be changed using one of the following methods: l Device’s web
browser interface: http://
Accessing the Live Video Stream Live video stream can be viewed using one of
the following methods:
l Web browser interface: http://< camera IP address>/. l Network Video
Management software application (for example, the Pelco VideoXpert software).
Installing the Sarix Multi Pro Camera Base to a Surface Mount After the cable
connections have been made, mount the Sarix Multi Pro camera base into the
surface mount adapter.
1. (Recommended) Attach a safety lanyard from the surface mount adapter to
the lanyard anchor on the camera base to prevent the camera from falling. See
Connecting Cables.
2. Push the camera base into the surface mount adapter so that the 3
setscrews in the camera base align with the screw holes in the surface mount
adapter.
3. Use a screwdriver to turn the 3 setscrews clockwise by 90° and secure the camera to the surface mount adapter.
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Sarix® Multi Pro Camera Installation Manual Aiming the Sarix Multi Pro Camera
Reference the camera’s live stream as you aim the camera.
1. To aim the camera, adjust each of the available camera heads as required:
a. Unlock the rail release tab to move the camera head from side to side. Lock
the rail release tab when the camera head is in the desired position. b.
Rotate the azimuth control ring to set the image in the correct rotation.
c. Loosen the tilt lock screws to tilt each camera head up and down. Tighten
the tilt lock screws when the camera is tilted in the correct angle.
2. In the camera web browser interface, adjust the camera’s Image and Display
settings to achieve the desired image parameters and position.
(Optional) Installing the IR Illuminator Ring
Note: The optional IR illuminator ring (IMD1-IR) is compatible with the
pendant and surface mount installations of the Sarix Multi Pro camera. The
hot-pluggable IR illuminator ring must be mounted in an outdoor dome cover
(IMD1-SPLD1 or IMD1-SPLD0).
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After the camera has been mounted into the mounting adapter, install the IR
illuminator ring with the Sarix Multi Pro camera base:
1. Mount the IR illuminator ring into the dome cover (IMD1-SPLD1 or
IMD1-SPLD0): a. Insert the IR ring into the dome cover so that the orange
arrow on the IR ring aligns with the orange tab on the dome cover.
b. Use a screwdriver to secure the IR ring to the dome cover by tightening the
6 setscrews.
2. (Recommended) Attach a safety lanyard from the mounted camera to the
lanyard anchor on the dome cover to prevent the cover from falling. See
Installing the Surface Mount Dome Cover.
3. Push the IR ring cable onto IR connector on the camera base and turn the
connector clockwise to
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Sarix® Multi Pro Camera Installation Manual secure the connection.
Installing the Surface Mount Dome Cover
Note: Be careful not to scratch or touch the dome bubble. The resulting marks
or fingerprints may affect the overall image quality. Keep the protective
covers on the outside of the dome bubble until the installation is complete.
1. (Recommended) Attach a safety lanyard from the surface mount adapter to
the lanyard anchor on the dome cover to prevent the dome cover from falling.
2. Align the inverted tab on the dome cover with the tab on the surface mount adapter. The dome cover should be flush against the surface mount adapter.
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Sarix® Multi Pro Camera Installation Manual 3. Tighten the setscrews to secure the dome cover in place.
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In-Ceiling Mount Installation
Camera Package Contents
The Sarix Multi Pro camera has a variety of different mounting, dome cover,
camera and accessory options. The components for each Sarix Multi Pro camera
will arrive in a camera package, a dome cover package, a mounting adapter
package, a mount package (for pendant mount cameras), and a metal ceiling
panel package (for in-ceiling cameras). Ensure the camera package contains the
following:
l Pelco Sarix Multi Pro Camera module. A 3- or 4-sensor camera module with 3
MP, 5 MP, or 4K (8 MP) resolution per sensor.
l Audio, external power, and I/O pigtail cable connector l RJ45 CAT5E plugs
(x2) l RJ45 connector waterproof gland Ensure the In-Ceiling mount adapter
package contains the following: l In-ceiling mount adapter (IMD1-INC) l Cable
entry cover l Installation instructions sheet l Mounting template sticker
Ensure the dome cover package contains the following: l Clear or smoked dome
bubble and cover (IMD1-INCLD1 or IMD1-INCLD0) If you are installing the in-
ceiling camera with the metal ceiling panel, ensure the package includes the
following: l Metal ceiling panel (CLPNL-1001)
In-Ceiling Mount Installation Steps
Complete the following sections to install the device.
Preparing the Camera for In-Ceiling Installation Before starting the
installation, prepare the in-ceiling adapter for installation:
1. If you are planning to use onboard storage, insert a microSD card into the
SD card slot on the Sarix Multi Pro camera. For more information, see
(Optional) Configuring microSD Card Storage.
2. Use a screwdriver to push each of the clamps into their top positions and
ensure their springs are fully compressed. In one smooth motion, push each
clamp up (a), clockwise (b), up again (c), and
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Sarix® Multi Pro Camera Installation Manual then counter-clockwise (d).
(Optional) Cutting the Mounting Hole for the In-Ceiling Mount Adapter
This procedure is not required if you are planning to install the camera with
a metal ceiling panel (CLPNL1001).
1. Use the mounting template to cut a hole in the mounting surface.
2. Remove the mounting template and pull the required cables through the
mounting hole. If you are using a conduit pipe to route the cables, see
(Optional) Attaching the Conduit Cable Entry Cover for Plenum Installations.
(Optional) Attaching the Conduit Cable Entry Cover for Plenum Installations If
you are installing the Sarix Multi Pro camera into a plenum space, use a
conduit pipe and the cable entry cover to route the cables through the in-
ceiling adapter.
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Sarix® Multi Pro Camera Installation Manual
1. Route the required cables through a conduit pipe at the installation
location. 2. Attach a conduit connector to the cable entry cover. Install the
conduit and its fitting as instructed by
the manufacturer. Make sure the conduit is securely fastened to the cable
entry cover.
3. Pull the required cables through the conduit and cable entry cover, then through the cable entry hole in the in-ceiling adapter (a). Fasten the cable entry cover over the cable entry hole in the in-ceiling adapter using the provided setscrews (b).
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Sarix® Multi Pro Camera Installation Manual
Installing the In-Ceiling Mounting Adapter
Use the following procedure to mount the in-ceiling adapter into a plenum
space or the metal ceiling panel (CLPNL-1001).
1. After routing the cables through the in-ceiling adapter, push the adapter
into the hole in the mounting surface.
2. Use a screwdriver to lower each of the clamps from their top positions and secure the adapter to the mounting surface. In one smooth motion, move each clamp clockwise (a), and then down to its
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Sarix® Multi Pro Camera Installation Manual secure position (b).
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Connecting Cables Refer to the diagrams in the Overview section for the
location of the different connectors. To connect the cables required for
proper operation, complete the following:
1. Crimp the RJ-45 cable connector (supplied) to the end of your network
cable. The network cable connection can also be used to supply power to the
camera using Power over Ethernet (PoE). If using PoE, connect a PoE compliant
injector or switch to the Ethernet network cable with the output rated: l 25.5
W PoE+, IEEE802.3at Type 2 PoE+.
2. Connect the following optional connections to the supplied pigtail I/O
connector. See Connecting to Power, Audio, and External Devices for more
information on the different connections. a. If external input or output
devices are part of the installation (for example: door contacts, relays,
etc.), wire those devices to the pigtail connector. b. If an external
microphone or speaker is required, connect the devices to the pigtail
connector. c. If external power is required, connect an external “Class 2” or
“LPS” or “Limited Power Source” to the pigtail connector with output rated: l
24 VAC ± 10%, 37 VA minimum, or 24 VDC ± 10%, 26 W minimum.
3. Connect the safety lanyard from the mounting adapter to the lanyard anchor on the camera base.
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4. Tighten the cable glands around the cables.
5. Remove the connector covers from the external power/audio/digital I/O
connector and the optional IR illuminator connector.
6. Connect the network cable to the Ethernet port (a) and the external
power/audio/digital I/O cable to its connector (b). Secure the connections by
turning them clockwise (c).
Note: If installing the optional ferrite bead accessory, clamp it around the
aux power cable after connecting the cable.
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The Link LED will turn on once a network link has been established. 7. Check
that the Connection Status LED indicator indicates the correct state. For more
information,
see Connection Status LED Indicator. (Optional) Configuring microSD Card
Storage To use the camera’s SD card storage feature, you must insert a microSD
card into the card slot. It is recommended that the microSD card have a write
speed of class 10 or better. If the microSD card does not meet the recommended
write speed, the recording performance may suffer and result in the loss of
frames or footage.
1. Insert a microSD card into the camera. Insertion of the microSD card is
spring loaded. Do not force the microSD card into the camera or you may damage
the card and the camera.
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2. Access the camera’s web interface to enable the onboard storage feature.
For more information, see the Pelco Sarix Multi Pro Camera Operations Manual.
Initializing a Camera Username and Password Important: You must create a user
with administrator privileges before the camera is operational. If the camera
is in the factory default state, you will be redirected to the New User page
to create an administrator user:
1. Enter a new User Name or keep the default administrator name. 2. Enter a
new Password for the user. It is recommended to use a secure and complex
password. 3. Confirm the new password. 4. For the first user, Administrator
must be selected in the Security Group drop-down menu. 5. Click Apply. After
creating the user, you will be asked to login.
Tip: If you are connecting your Pelco camera to a 3rd party VMS, you will need
to set up the first user through the camera’s Web Interface or Camera
Configuration Tool before you connect to the 3rd party VMS.
Assigning an IP Address The device automatically obtains an IP address when it
is connected to a network.
Note: If the device cannot obtain an IP address from a DHCP server, it will
use Zero Configuration Networking (Zeroconf) to choose an IP address. When set
using Zeroconf, the IP address is in the 169.254.0.0/16 subnet. The IP address
settings can be changed using one of the following methods: l Device’s web
browser interface: http://
Accessing the Live Video Stream Live video stream can be viewed using one of
the following methods:
l Web browser interface: http://< camera IP address>/. l Network Video
Management software application (for example, the Pelco VideoXpert software).
Installing the Sarix Multi Pro Camera Base to an In-Ceiling Mount After the
cable connections have been made, mount the Sarix Multi Pro camera base into
the in-ceiling mount adapter.
1. (Recommended) Attach a safety lanyard from the in-ceiling mount adapter to
the lanyard anchor on the camera base to prevent the camera from falling. See
Connecting Cables.
2. Push the camera module into the in-ceiling mounting adapter so that the 3
setscrews pass through the 3 slots (a). In one smooth motion, push the camera
module up through the 3 slots (a), twist clockwise (b), and push up again so
the 3 setscrews are positioned at the 3 screw holes (c).
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3. Use a screwdriver to turn the 3 setscrews clockwise by 90° and secure the camera into the inceiling mount adapter (d).
Aiming the Sarix Multi Pro Camera
Reference the camera’s live stream as you aim the camera.
1. To aim the camera, adjust each of the available camera heads as required:
a. Unlock the rail release tab to move the camera head from side to side. Lock
the rail release tab when the camera head is in the desired position.
b. Rotate the azimuth control ring to set the image in the correct rotation.
c. Loosen the tilt lock screws to tilt each camera head up and down. Tighten the tilt lock screws
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Sarix® Multi Pro Camera Installation Manual when the camera is tilted in the correct angle.
2. In the camera web browser interface, adjust the camera’s Image and Display
settings to achieve the desired image parameters and position.
Installing the In-Ceiling Mount Dome Cover Note: Be careful not to scratch or
touch the dome bubble. The resulting marks or fingerprints may affect the
overall image quality. Keep the protective covers on the outside of the dome
bubble until the installation is complete.
1. (Recommended) Attach a safety lanyard from the in-ceiling mount adapter to
the lanyard anchor on the dome cover to prevent the cover from falling.
2. Align the notches on the dome cover with the release tab on the in-ceiling
mount adapter. The dome cover should be flush against the mounting surface.
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3. Tighten the setscrews to secure the dome cover in place.
For More Information
Additional information about setting up and using the device is available in the following guide: l Pelco Sarix Multi Pro Camera Operations Manual available on the Pelco website: www.pelco.com.
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Cable Connections
Connecting to Power, Audio, and External Devices
If PoE is not available, the camera may be powered through the auxiliary power
cable using either 24 V DC or 24 V AC. The power consumption information is
listed in the product specifications. To power the camera, connect the two
power wires to the brown and blue auxiliary power wires. The connection can be
made with either polarity.
This product is intended to be supplied by a UL Listed Power Unit marked
“Class 2” or “LPS” or “Limited Power Source” with output rated: With IR LEDs:
24 V AC ± 10%, 74 VA minimum, or 24 V DC ± 10%, 52 W minimum. Without IR LEDs:
24 V AC ± 10%, 37 VA minimum, or 24 V DC ± 10%, 26 W minimum. For more
information on using PoE to power the camera, see Connecting Cables.
Pigtail Connector and Wires Power supplies, audio devices, and external
devices are connected to the camera through the power, audio, and I/O pigtail.
The following diagram and table shows the I/O, audio, and power pigtail
connector and wires:
Wire 1
2
3 4 5 6 7 8
Color Blue
Brown
White Yellow Green Purple Gray Red
Description
AUX1 Power, accepts either polarity AUX2 Power, accepts either polarity Audio
IN Audio GND Audio OUT Relay OUT Relay GND Relay IN
Wiring Audio, I/O, and AUX Power The connections for the I/O, audio, and power wires is shown in the following diagram:
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1. Brown — AUX1 Auxiliary Power wire, accepts either polarity 2. Blue — AUX2
Auxiliary Power wire, accepts either polarity 3. White — Audio Input (line
level)
An external power amplifier should be used when connecting speakers and
microphones, as shown in the diagram.
4. Yellow — Audio Ground return 5. Green — Audio Output (line level) 6.
Purple — Relay Output: When active, Output is internally connected with the
Ground. Circuit is
open when inactive. Maximum load is 25 V DC, 100 mA. 7. Gray — Relay Ground
return 8. Red — Relay Input: To activate, connect the Input to the Ground
wire. To deactivate, leave it
disconnected or apply between 3-15 V. l * — Relay l ** — Switch l M —
Microphone l S — Speaker l AUX1 — Brown Auxiliary Power wire l AUX2 — Blue
Auxiliary Power wire
Focusing the Sarix Multi Pro Camera
Ensure this procedure is performed after the dome cover is installed so you
can accommodate for the focus shift caused by the dome bubble.
Ensure you adjust the focus for each of the camera heads included with your
Sarix Multi Pro camera.
In the camera web browser interface, use the camera’s Image and Display
settings to focus the camera.
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1. Click Auto Focus to focus the lens. 2. Use the focus near and far buttons to manually adjust the focus.
Connection Status LED Indicator
Once connected to the network, the green Connection Status LED indicator will
display the progress in connecting to the Network Video Management software.
The following table describes what the LED indicator shows:
Connection State Connection Status LED Indicator
Description
Obtaining IP Address Discoverable
Upgrading Firmware
Connected
One short flash every second
Attempting to obtain an IP address.
Two short flashes Obtained an IP address but not connected to the
every second
Network Video Management software.
Two short flashes and one long flash every second
Updating the firmware.
On
Connected to the Network Video Management software. The
default connected setting can be changed to Off using the
camera’s web user interface. For more information see the Pelco Sarix Multi Pro Operations Guide.
Troubleshooting Network Connections and LED Behavior
For any of the below LED behaviors, ensure that the camera is getting power
and is using a good network cable before trying another solution.
LED Behavior
Suggested Solution
Green LED is off and amber is on
Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera’s web interface will not produce the desired result.
Both LEDs are off and the camera is not connected or streaming video
Check the General setup page in the camera’s web interface to ensure the LEDs
are not disabled.
If the LEDs are not disabled, perform a factory reset of the camera using the
physical firmware revert button. Resetting through the camera’s web interface
will not produce the desired result.
Both LEDs are blinking several times at the same time, then pause and repeat the blinking
Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera’s web interface will not produce the desired result.
A different LED blinking pattern than those described above
Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera’s web interface will not produce the desired result.
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Resetting to Factory Default Settings
If the device no longer functions as expected, you can choose to reset the
device to its factory default settings. Use the firmware revert button to
reset the device. The firmware revert button is shown in the following
diagram:
Note: Be careful not to scratch the dome bubble.
1. Ensure the camera is powered on. 2. Remove the dome cover. 3. Using a
straightened paperclip or similar tool, gently press and hold the firmware
revert button (*) for
two seconds. 4. Re-install the dome cover.
Do not apply excessive force. Inserting the tool too far may damage the
camera.
Setting the IP Address Using the ARP/Ping Method
Complete the following steps to configure the camera to use a specific IP
address: The ARP/Ping Method will not work if the Disable setting static IP
address through ARP/Ping method checkbox is selected in the camera’s web
browser interface. For more information, see the Pelco Sarix Multi Pro Camera.
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1. Locate and make note of the MAC Address (MAC) listed on the Serial Number
Tag for reference. 2. Open a Command Prompt window and enter the following
commands:
a. arp -s
b. ping -l 123 -t
3. Reboot the camera. 4. Close the Command Prompt window when you see the
following message:
Reply from
Cleaning
Dome Bubble
If the video image becomes blurry or smudged in areas, it may be because the
dome bubble requires cleaning. To clean the dome bubble:
l Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.
l Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
Important: Failure to use the recommended cleaning materials may result in a
damaged or scratched dome bubble. A damaged dome bubble may negatively impact
image quality and cause unwanted IR light reflecting into the lens.
Body
l Use a dry or lightly dampened cloth to clean the camera body. l Do not use
strong or abrasive detergents.
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Limited Warranty and Technical Support
Pelco warranty terms for this product are provided at pelco.com. Warranty service and technical support can be obtained by contacting Pelco Technical Support: pelco.com.
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Pelco, Inc. 625 W. Alluvial Ave., Fresno, California 93711 United States
800-289-9100 Tel
800-289-9150 Fax +1
559-292-1981 International Tel +1
559-348-1120 International Fax
www.pelco.com Pelco, the Pelco logo, and other
trademarks associated with Pelco products referred to in this publication are
trademarks of Pelco, Inc. or its affiliates. ONVIF and the ONVIF logo are
trademarks of ONVIF Inc. All other product names and services are the property
of their respective companies. Product specifications and availability are
subject to change without notice. © Copyright 2022, Pelco, Inc. All rights
reserved.
References
- Contact Sales - Avigilon
- All Brands Limited Warranty & Product Policies
- CCTV Camera System & Video Security Solutions | Pelco
- CCTV Camera System & Video Security Solutions | Pelco
- CCTV Camera System & Video Security Solutions | Pelco