3nStar PTE0120 Point of Sale System User Manual

May 15, 2024
3nStar

3nStar-PTE0120-Point-of-Sale-System-logo

3nStar PTE0120 Point of Sale System

Product Information

Specifications:

  • Model: PTE0120
  • Product Name: Point of Sale System J6412
  • Screen Size: 15 inches LED
  • Touch Screen: Yes
  • Mainboard: Included
  • I/O Ports: Multiple

Product Usage Instructions

Safety Precautions:

  1. Select a flat and vibration-free table for the terminal.
  2. Avoid direct sunlight, water, and dust exposure.
  3. Keep away from strong electromagnetic fields.
  4. Avoid blocking air vents to prevent fire or electric shock.
  5. Use a separate power supply in areas of poor power quality.
  6. Ensure proper grounding and voltage matching.
  7. Avoid sharing sockets with high-power appliances.
  8. Clean with a dry cloth, avoid wet or chemical cleaning.
  9. In case of terminal failure, cut off power immediately and do not attempt repair.

Initial Installation:

  1. Unbox and verify all products for damage.
  2. If any hardware is damaged, report to the shipping company.
  3. Check if all spare parts are included.

Dual Screen Settings:
Refer to the user manual for detailed instructions on setting up dual screens for the Point of Sale System J6412.

Appendix: Names of toxic and harmful substances or elements and their contents:
Refer to the user manual for information on toxic substances used in the product.

FAQ (Frequently Asked Questions)

  1. Q: What should I do if the terminal fails to power on?
    A: Check the power source, ensure proper grounding, and consult the user manual for troubleshooting steps.

  2. Q: Can I use cleaning chemicals on the terminal?
    A: No, please clean the terminal with a dry cloth only. Avoid using wet rags or chemicals to prevent damage.

Safety Precautions

  1. Select a flat and vibration-free table to place the terminal
  2. The location of the terminal should be chosen to avoid direct sunlight, and exposure to water and dust
  3. Please keep terminal away from strong electromagnetic fields.
  4. To prevent fire or electric shock, please avoid blocking or covering air vents from terminal.
  5. In areas of poor power quality or storage, this terminal should be equipped with a separate power supply to power it.
  6. The product uses a standard wall outlet with earthling poles and cannot be arbitrarily changed. Confirm if the voltage nameplates of the drives match.
  7. Make sure the ground prong of the power plug is in a power outlet or power strip grounding jack, and make sure that the grounding jack is thoroughly grounded. If poorly grounded or ungrounded, the result will be either an electric shock, a fire, or damage to the equipment.
  8. The terminal is best to not start with other high-power appliances that frequently share the same socket outlet. The terminal should be located away from the cash register, in a close accessible way to swap.
  9. This equipment should be connected to a variety of cables in case of power failure to ensure that the conduct takes the screws tighten well to be able to plug or unplug the cables.
  10. Clean the terminal, please do not use a wet rag to wipe the body or chemicals such as: gasoline, thinners, etc.
  11. When the terminal fails, immediately cut off power. Do not attempt to open or repair terminal, as well as to not let it be promptly used by others.

WARNING: For the non-compliance with the above issues, as well as non- qualified service personnel or the use of non-designated by the Company to provide and repair parts for maintenance of all the consequences, the Company does not assume any responsibility.

Initial Installation

Unpacking
Immediately after unboxing the terminal, please verify if all products are none damaged. If product contains damaged hardware, please make sure to report the issue to the shipping company. Once reported the shipping company will immediately report the claim to the manufacturer. After unpacking, check if spare parts are complete.

Preparing for Installation
Examine the case for cleanliness, signs, marking, and if labeling is correct. Check the working environment because the cash register is a precision instrument and should be checked before using the surrounding environment so that it meets the technical specifications of the cash register. If inconsistent with the specifications, please do not use the cash registers.

The main technical specifications

  • Power supply voltage: 220VAC~ ± 15%
  • Power: 80W ± 15%
  • Frequency: 50—60Hz
  • Temperature Operating: 0 ℃ ~ 40 ℃
  • Storage: -20 ℃ ~ +55 ℃
  • Relative humidity: 20% ~ 93% (40 ℃)

Preparing for use

  • When placing the machine, please make note of the cable line to ensure that the wires are fluent.
  • Open the machine host power switch (note: we must ensure that there is a good power supply ground).
  • System installation (cash registers at the factory with only the DOS operating system and customers using a genuine Windows operating system before installation).
  • To perform some general sales operations, check monitors, printers, cash drawers and other peripherals to ensure that they’re working properly.

Touch POS Appearance

PTE0120 POS

  1. 15-inch main display (resistance touch display)
  2. Power button
  3. 9.7-inch custom display
  4. MSR

Product Description

15-inch LED display parameter

Item Specification Unit
Screen Diagonal 15 Inch
Active Area 304.128(H)×228.096(V) Mm
Pixel Pitch 0.099(H)×0.297(V) mm
Resolution 1024(H)×768(V)
Pixel Arrangement R.G.B. Vertical stripe
Display Mode Normally Black
LED life 50000 Hour
White Luminance 350(Typ) Nit
Contrast Ratio 1000:1(Typ)/700:1(Min)
Response Time 30 ms
Operating Voltage 3.3V V
Surface Treatment Hard-Coating(3H)
Outline Dimension 326.5(H)×253.5(V)×9.7(D)Typ. Mm
Input signal LVDS
Support Color 16.7M
Items Symbol Min.
--- --- ---
**** Supply Voltage **** VDD **** -0.5
**** Operating  Temperature **** TOP **** -20

Note
Storage
Temperature|
TST| **** -20| 70| ℃| **** Note

15-inch touch screen parameter

**** Size **** 326mm x 252mm
**** Visual Area **** 304mm x 228mm(4:3)
**** Resolution **** 1024 x 768
**** Refresh rate **** 60Hz
**** Dot pitch **** 0.297mm x 0.297mm
**** Resolution **** 4096 x 4096
**** color **** 16M
**** Response time **** 16ms

Motherboard parameter

**Item** **Specification**

PCB

| Form Factor| Special
Dimensions| 190*140mm
Layer| 6 Layers
Color| Green
Processor| Processor| Intel Celeron J6412  2.0GHz Burst To 2.6GHz
(Elkhart Lake)
Socket| FCBGA1493
TDP| 10W
Heat dissipation| No FAN
Chips| PCH| N/A
CPU_PWM| MP2940+MP2941
Super I/O| IT8786E-I/EX
LVDS| CH7511B
COM| 75232
LAN| compatible      with      RTL8111H-VB-CG    and RTL8111H-CG,Colay RTL8106E
Audio| ALC897-VA2, NS4251, 3W4Ω
Memory| SlotType| DDR4 SO-DIMM
Slot Number| 1
| Memory Type| DDR4 2400MHz
---|---|---
Max Memory| 16GB
|
Graphics| Controller| Intel® HD Graphics|
VGA| 1DB15,1Header
EDP/LVDS| 1,LVDS,Colay EDP
Multi Display| 2
* LAN| Connector| 1RJ45
PXE/RPL Boot Rom| YES
Wake Up On LAN| YES
**
USB| USB2.0| 5
USB3.0| 4
Other| BUZZER| 1
CMOS Battery| 1
COM1| ****| | Pin| Signal|
1| GND
2| RX
3| TX
4| RI
5| GND
6| RX
7| TX
8| RI

Main board & I/O Port

3nStar-PTE0120-Point-of-Sale-System-\(3\)

NUM Label Components
1 JSPK Speaker
2 JMIC MIC
3 SATA SATA SSD
4 SATA-PWR 4 pin Hard disk power-supply port
5 CLR_COMS Clean COMS setting
6 JUSB USB2.0
7 JUSB USB2.0
8 JCOM2 COM2 port
9 JCOM3 COM3 port
10 F-PANEL Turn on/off ,Hard disk indicator light
11 INVTER Display backlight port
12 PANEL_PWR Setting display supply voltage
13 LVDS Connect LVDS display
--- --- ---
14 WIFI/BT Connect to WI-FI or Bluetooth
15 MINI SATA Mini hard disk port
16 JUSB USB 2.0 port
17 JUSB USB 2.0 port
18 SO-DIMM Memory port
19 JUSB USB 2.0 port
20 CPU-FAN CPU fans port
21 VGA VGA port(inside)
22 DC OUT 12V power output
23 VGA VGA port
24 DC IN 12V power input
25 RJ12 Cash drawer port(12V or 24V can be selected by jumper ,Support OPOS)
26 USB USB 3.0 port
27 USB USB 3.0 port
28 LAN Network port
29 RJ45(COM) COM1 port

Dual screen settings

  • Open the folder in turn ,Install VGA driver. Then reboot the computer.

3nStar-PTE0120-Point-of-Sale-System-\(5\)

  • In the Desktop, Click the right mouse button, in turn , select ”Graphics Options”-“Output To”-“Extended Desktop”-“Built-in Display +Monitor”

3nStar-PTE0120-Point-of-Sale-System-\(6\)

3nStar-PTE0120-Point-of-Sale-System-\(7\)

Warm Tips:
3nStar does not provide any data restoration and the backup service. 3nStar is not responsible for damage or loss of data, programs, or storage media. Please make sure you are in time to backup any information or programs that you consider valuable. Thank you for your cooperation!

Appendix: Names of toxic and harmful substances or elements and their

contents

**** Part Hazardous substance
**** Pb **** Hg
External device **** ×
Cable part ×
Switching power supply ×
Mainboard and PCBA ×
Memory ×
HDD/SSD ×
FAN ×
Plastic part
Aluminium alloy ×

○: Said the content of toxic and harmful substances in all homogeneous materials in the parts are specified in the SJ/T 113632006 limited the following requirements.
× : Said the content of toxic and harmful substances in at least one of the homogeneous materials beyond the limitation of SJ/T11363 – 2006 provisions; on the table in the “X” components, due to technical reasons at present can not achieve the replacement, follow-up will gradually improve.
Note: the peripheral component contains the keyboard, display, printer, cash drawer, adapter, customer display, laser gun or scanner
Website: www.3nstar.com

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