SM11W Aroha Smart Connect Smoke Detector User Manual

: May 15, 2024
: AROHA

Table of Contents

SM11W Aroha Smart Connect Smoke Detector
Product Usage Instructions
FAQ
Activate/Deactivate the detector
Test your alarm
LED indicators
Mount the detector
Maintenance and cleaning
Troubleshooting
Two years of warranty
Package contents
Product specifications
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SM11W Aroha Smart Connect Smoke Detector

Product Usage Instructions

Activate/Deactivate the Detector

The detector is deactivated by default and needs to be activated before use.

Power On: Press and hold the test button (centre front of the detector) until the red LED indicator lights up and a beep sounds approximately 10 seconds.
Power Off: Press and hold the test button until the red LED indicator lights up twice and a beep sounds twice approximately 10 seconds.

FAQ

Q: Can I replace the battery in the detector?
A: No, the battery in the detector cannot be replaced. Attempting to replace the battery can render the detector unusable and may cause a fire due to the high-capacity lithium battery.
Q: How often should I test the smoke detector?
A: It is recommended to test the smoke detector at least once a month to ensure proper functionality.
Q: What should I do if there is no sound when testing the alarm?
A: If there is no sound when testing the alarm, refer to the troubleshooting section in the manual for further instructions.

Dear customer,

Thank you for choosing Aroha, a Dutch brand that brings safety to your home.
Scan the QR code or visit www.aroha.nl/manual for the step-bystep instructions to safely install your detector, see the installation videos and read the FAQ.
Please read the manual carefully before operating the detector to ensure safe and proper use.
Feel free to contact us with your problems, concerns and suggestions at contact@aroha.nl.

Visit our online store to see the full collection of smart WiFi and/or interlinked smoke alarms, carbon monoxide (CO) alarms, and a combination of 2-in-1 smoke and carbon monoxide alarms.

WWW.AROHA.NL

Aroha Smart Connect Smoke Detector user manual

Please read the manual carefully to ensure safe, proper use and store it in a safe place for future reference. Scan the QR code or visit www.aroha.nl/manual for step-by-step instructions with video to safely install your detector and consult the FAQ.

Activate/Deactivate the detector

The device is deactivated by default before leaving our factory. Before the detector can be used, it must be activated.
Power on: Press and hold the test button (= centre front of the detector) until the red LED indicator lights up and a beep sounds: this takes at least 10 seconds. After you release the test button the detector is activated and can be used.
Power off: Press and hold the test button (= centre front of the detector) until the red LED indicator lights up twice and a beep sounds twice; this takes at least 10 seconds. After you release the test button the detector is deactivated and cannot be used.

CAUTION

The installation instructions must be followed strictly to avoid unsafe conditions.
Do not paint your detector.
The battery cannot be replaced; do not try to replace the battery as this will render the detector unusable and can cause a fire due to the high-capacity lithium battery.

Test your alarm

Test the detector to ensure proper operation by pressing the test button (= centre front of the detector).
The alarm will sound if the detector is working well. If there is no sound, refer to the “Troubleshooting” section.

CAUTION

DO NOT test your detector using an open flame. This may damage the detector or ignite combustible materials and start a structural fire.
DO NOT stand close to the detector when the alarm is sounding. Exposure at close range may be harmful to your ears.
Test the detector at least once a month.

LED indicators

Normal status: Green LED flashes once every 60 seconds.
Test status: Red LED flashes once every second.
Silence mode: Red LED flashes once every 8 seconds.
Low battery status: Red LED flashes once every 60 seconds and 1 beep every 60 seconds.
Fault status: Red LED flashes once every 40 seconds and 1 beep every 40 seconds.

Silence mode

Silence mode should only be used if the source of the alarm is known and safe.
Press the test button (= centre front of the detector) to set the silence mode.
During silence mode, the red LED light flashes once every 8 seconds.
The detector is automatically reset after 10 minutes.

CAUTION

Before using the silence mode, identify the source of the smoke and be certain a safe condition exists.

Connect the detector to your mobile phone

Step 1: A 2.4 GHz WiFi network is required to connect. If your network broadcasts on both 2.4 and 5 GHz, disable 5 GHz during the pairing process (as per your router manual).
Step 2: Install the Tuya Smart- or Smart Life app on your smartphone by scanning the QR code on the right.
Step 3: Enable Bluetooth via settings on your phone. The app also needs permission to use Bluetooth.
Step 4: Activate pairing mode by pressing the test button 4 times within 1 second. If this is done correctly, the red LED light will flash rapidly. After a few seconds, this will change to a green LED that flashes rapidly for 1 minute.
Within this minute you can link the detector to your app.
Step 5: Click on the “+” in the top right corner of the app home screen. Then choose “Add device”, as you see in Figure 1. The app will now automatically look for devices that are in pairing mode. Follow the steps as described in the app.
If the app itself does not yet have permission to use Bluetooth, click on the notification and follow the steps to allow the app to access Bluetooth as you see in Figure 2.

Frequently Asked Questions

Alarm: If an alarm sounds when you try to activate pairing mode, a test is activated because you did not press fast enough. After the alarm stops, try pressing the test button again 4 times as quickly as possible within 1 second.
Low battery: The first time the detector is connected, the app may incorrectly report that the battery is almost empty. Disconnect the smoke detector and then reconnect it. If the notification is given again by the app, please contact us.

Mount the detector

Determine the correct mounting location

Check Figures 3, 4 and 5 for correct mounting locations. Most EU countries require smoke detectors on all floors and escape routes.
Smoke spreads horizontally after rising to the ceiling, so install the detector in the middle of the ceiling.
If the length of the room or the hall is beyond 10 meters, you need to install multiple alarms.
Make sure your mounting location is within reach of the 2.4 GHz Wi-Fi network.

Do not mount detectors on these locations

Areas with high humidity (e.g. kitchens, bathrooms), insects, dust/dirt, easily polluted and high temperature.
Within 1.5 meters of lamps, next to air outlets (e.g. doors/windows), fans and central heating.
On top of the room with sloping roofs, in the corner of the room or other dead-air spaces.
Places with difficult access, making it difficult to operate the test function.

Mounting instructions

Step 1: Twist the mounting bracket counterclockwise off the detector.
Step 2: Put the bracket on the mounting position and mark the 2 screw holes.
Step 3: Drill two 5mm mounting holes and insert the two plastic anchor plugs with a hammer.
Step 4: Screw the mounting bracket to the ceiling or the wall.
Step 5: Attach the detector to the mounting bracket and turn clockwise to lock the detector.

Maintenance and cleaning

There are a few steps you need to do to keep it working properly:

Test the detector at least once a month.
Do not paint the detector. Paint will seal the vents and interfere with the sensor’s ability to detect smoke.
Never attempt to disassemble the detector to clean the inside. This will damage the detector and possibly render it unusable.
Clean the detector at least once a month to remove dust, dirt or debris. Use a vacuum cleaner with a soft brush and vacuum all sides and covers of the detector.

Troubleshooting

The detector does not sound when testing: Check whether the smoke detector is activated.
The detector beeps every 60 seconds and a red LED flashes: The battery is low; the detector needs to be replaced. Contact us at contact@aroha.nl to replace it if the warranty is still in place.
The detector beeps every 40 seconds: Clean the smoke detector, by using a vacuum cleaner with a soft brush and vacuum all sides and covers of the smoke detector. If the issue continues, the detector is malfunctioning. Contact us on contact@aroha.nl to replace it if the warranty is still in place.
False alarms triggered intermittently or when residents are cooking, taking showers, etc.:
Check whether there is any danger from smoke and/or fire nearby. Once the danger has been ruled out, press the test button to set the silent mode. To prevent future false alarms, clean and maintain the smoke detector as directed. Also consider installing the smoke detector in a different location if it gives a false alarm due to water vapour, for example.

Two years of warranty

During the specified warranty period of 2 years after purchase, we will repair or replace any defective detector that is returned. This warranty shall not apply to the detector if it has been damaged, modified, neglected, abused or altered after the date of purchase or if it fails to operate due to improper maintenance, and the unit will not be replaced or repaired. Please contact us at contact@aroha.nl regarding the warranty. The manufacturer shall have no liability for any personal injury, property damage or any special, incidental, contingent or consequential damage of any kind resulting from gas leakage, smoke, fire or explosion.