geeni GN-WP004-199 PetConnect Treat Cam User Guide

: May 15, 2024
: Geeni

Table of Contents

Thank you
FCC Notice
START GUIDE
VOICE CONTROL GUIDE
CUSTOMER SUPPORT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

geeni GN-WP004-199 PetConnect Treat Cam

Thank you

Thank you for purchasing your GEENI smart home product.

Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi, and control multiple devices from the touch of your fingertips.

FCC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

Support:

If you encounter any issues, please contact us at support.mygeeni.com for help.
(888) 232-3143 Toll-free
To explore our full selection of products, visit us at: www.mygeeni.com
© 2023 Merkury Innovations • 45 Broadway 3rd FL, New York NY 10006.
The illustrated product and specifications may differ slightly from those supplied.
Geeni is a registered trademark of Merkury Innovations LLC. iPhone, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Google Play, and related marks and logos are trademarks of Google LLC. iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license. Amazon, Alexa and all related logos are trademarks of Amazon. com, Inc. or its affiliates. All other trademarks and trade names are those of their respective owners.

START GUIDE

What’s in the Box

Smart Pet Feeder
USB Power Cable
Power Adapter
User Manual

Get Ready

Know your Wi-Fi network and password
Make sure your mobile device is running iOS® 9 or higher or Android™ 5.0 or higher

iOS 9

Android 5.0

Make sure you’re connecting to a 2.4GHz Wi-Fi network. (Geeni can’t connect to 5GHz networks)
2.4GHz
Make sure you’re connecting to a 2.4GHz Wi-Fi network. (Geeni can’t connect to 5GHz networks)

Download & Register

STEP 1

Download the Geeni App from App Store or Google Play
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Register an account on your Geeni App.
1. Enter your mobile phone number or email address.
2. Enter the verification code and create a password.
3. Log in to the App.

Prepare & Plug In

STEP 2

Plug In
Connect the USB cord to the power adapter and insert into the bottom of the Smart Treat Dispenser. Press and hold the Reset button (around 6 – 7 seconds) to reset to pairing mode so the Geeni app can detect it.

Connect (QR & Easy Mode)

STEP 3

Add device: QR Code Mode

1. Be sure to reset camera by pressing the reset button for 3-4 seconds.

2. In the Geeni app, on the top corner of the Devices screen, click `**+**` Choose “Smart Pet Camera” Choose “QR Code” in the top corner.
3. Click Next and enter your Wi-Fi details.  

4. Scan the QR code with the camera. When you hear the camera beep, select ‘I heard the beep’ and it will add your camera.
5. The indicator light will turn solid blue when device was connected successfully!

NOTE: Geeni can’t connect to 5GHz networks.

Connect (Easy Mode)

Add device: Easy Mode

1. In the Geeni app, on the top corner of the Devices screen, click `**+**` Choose “Smart Pet Camera.”  

2. Choose “Easy Mode” on the top corner. Make sure the light on the camera is blinking blue, indicating the device is ready to connect, then press Next Step.
3. Enter your Wi-Fi network and password.  

4. The Geeni app will attempt to connect. This may take a few moments. When the blinking light turns solid blue, connection was successful!

NOTE: Geeni can’t connect to 5GHz networks.
*If the connection fails, try to connect using QR Mode.

Adding Treats

Adding Treats
Use front groove and handle to open top cover. Pour in desired dry treats*, tanks holds up to 600 ml. To place top cover, press downward into food tank.
**Lift Up to Open

*NOTE: The feeder is suitable for round treats under 0.5 inches in size. Device should be keep in a dry environment.
Press Down to Close
**

Main Screen

Device Name: Press the “ “ icon to change your device’s name.
Feed Now:
Schedule Meals: Power device On/Off from anywhere without being at home.
Screenshot: Take pictures from your live video feed.
Talk: 2-way voice intercom allows you to interact with your pet.
Record: Record snippets from your live video feed.
Photo Album: View your saved photos/ videos taken.

Feeding History

Monitor your pet’s treat intake with easy access to their feeding history.

Schedule

Edit existing schedules here or add a new automation by tapping “Add.”

Name:
Change the name of each individual meal’s alarm.
Name it Breakfast for morning meals or “Mid-day Snack.”

Feeding Histroy & Voice Recording

Record

Store snippets of your video’s live feed. Utilize the on-screen controls to modify video quality, 2-way audio, and watch in full screen.
Muted/Unmuted Contol video’s audio feedback.
Fullscreen HD 1296p or SD 480 video quality

Record

Record personalized voice messages to attract your pet to eat. Your message will be played every time your feeder dispenses treats.

Questions. Troubleshooting. Notices

Frequently Asked Questions

What do I do if food is not being dispensed?
Check if food dispenser is being blocked and clear if so.
What are some of the reasons my Smart Treat Dispenser wouldn’t be functioning after powering on?
The power cord might be damaged and require replacement, your power adapter could be loose and not properly plugged into your outlet.
What do I do if the feeder will not power on while connected to a power source?
Contact customer service for support.
Is there a safety concern of your pet chewing the anti-biting power cable?
The power supply adopts 5V low voltage and 0.6A low current to ensure the safety of your pets. Note: Using a damaged power adapter will be a hazard to your pet and should be replaced.
Can I share with family and friends?
Yes. In the Geeni app, press the Profile button and click on the “Device Sharing” button, and you will be able to give or revoke sharing permissions.
In order to share, the other user should already have downloaded the Geeni app and registered a new account.
Can I group multiple GEENI devices together?
Yes, you can group multiple devices of the same type together, by room, location, or however else you want. The same devices can be in multiple groups. (For example, create a group for “Bedroom” and another group for “Entire House”, and your Bedroom lights can be included in both groups). From your main device list, click on one of the devices you want to group. Press the “•••” button on the top right for advanced settings, and click Create Group. You’ll then be able to choose which devices you’d like to group together and will be able to rename them.
How Many Devices Can I Control?
Geeni can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit of how many devices can be connected to one router.
My GEENI device has a funny name. How do I rename it?
From your main device list, click on one of the devices you want to rename, press the “•••” button on the top right for advanced settings, and click Modify Device Name (or Modify Group Name, if applicable). You’ll then be able to choose a more familiar name.
The device appears offline or unreachable, what should I do?
Make sure your Wi-Fi router is online and in range. Make sure you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings.
What’s the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.

Troubleshooting

Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.

Reset the device

To reset the device, press and hold the reset button for 6-7 seconds.

System Requirements

Mobile device running iOS® 9 or higher or Android™ 5.0 or higher
Existing Wi-Fi Network

Technical Specifications

Max Capacity: 0.6 L Field of View: 126°
Camera: up to 3MP 1296p (2304 x 1296) at 20 frames/sec. H.265 encoding
Night vision range: 16.40 Ft
Storage: microSD 128 GB (not included)
Power Adapter: AC 110 – 220V
Dimension: 5.7in x 5.7in x 8.8in
Wi-Fi: IEEE 802.11n, 2.4GHz
(not compatible with 5GHz Wi-Fi networks)

Warning

Smart Treat Dispenser accessories are not edible.
Use Treat Dispenser in a dry indoor environment only.
Place on a flat surface; no tilting.
Keep food tank dry and sealed.
Place power adapter out of reach of pets.
Do not try to disassemble Treat Dispenser yourself.

VOICE CONTROL GUIDE

Thank you for purchasing your GEENI smart home product. Make sure your devices are already set up using the Geeni app, then follow these steps.

Name and Control Each Device by Voice

Contents

Voice Control Guide
Google Assistant: 14
Amazon Alexa: 16
To control your GEENI smart devices just say “OK Google,“ or “Hey Google,“ and ask. Make sure your devices are already set up using the Geeni app.

*Things you can say:**

*Some commands require compatible devices.

Open the Google Home app and go to Home Control in the menu.
Tap the “+“ button.
Choose “Geeni“ from the list of Home Control partners.
Authorize your account with Google Assistant using the username and password from your Geeni app.

Now your Google Home app and GEENI devices are linked! You’re now able to say “Hey Google“ and control your GEENI devices.

At any time, go into the “Home Control“ section of the Google Home app to set nicknames and rooms for your devices. You can rename your devices in the Geeni app, and Google Assistant will refer to them by the same name.
So if you rename a smart bulb to “Living Room“ or a nickname like “Blossom,“ then Google Assistant will use that same name later on. You can always give it a nickname using the Google Home app as well. You can also assign bulbs to a specific room, like “Bedroom“ or “Kitchen.“

Google Assistant will be able to control devices by room.

To control your GEENI devices, just ask Alexa. Make sure your devices are already set up using the Geeni app.

*Things you can say:**

*Some commands require compatible devices.

Open the Alexa app and go to Skills in the menu
Search for Geeni then tap Enable.
Authorize your account with Smart Home Skills using the username and password from your Geeni app.
Choose “Discover Devices.“ After a few seconds your GEENI devices will be displayed under Smart Home in the Alexa app

You can rename your devices in the Geeni app, and Alexa will refer to them by the same name.
So if you rename a smart bulb to “Living Room“ or a nickname like “Blossom,“ then Alexa will use that same name later on.
Alternatively, you can create an Alexa group, like “Bedroom“ or “Downstairs,“ and add the device to the group.
Alexa will recognize the group name in the Alexa app, or the device name in the Geeni app.
More information is available at: http://tinyurl.com/alexa-smart-home- groups

Can’t connect? Need help?
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DO NOT RETURN THIS PROUCT TO THE STORE