Yealink W56P IP Dect Phone User Guide

Yealink W56P IP Dect Phone

Packaging Contents

The following items are included in your W56P package:

Note: Yealink W56P IP DECT Phone consists of one Base for W52P/W56P and one W56H Handset.

The following items are included in your W56H package:

Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.

The following item is an optional accessory:

Note: You need to purchase it separately if required.

Assembling the PhoneAssembling the DECT Phone

1.  Connect the network and power for the base station in one of the following ways, as shown below:

   •  AC Power Option
   •  PoE (Power over Ethernet) Option
     Note : If inline power (PoE) is provided, you do not need to connect the power adapter. Make sure the hub/switch is PoE-compliant. The base station should be used with Yealink’s original power adapter (5V/600mA) only. The use of the third-party power adapter may cause the damage to the base station.

2.  Insert the battery into the handset, as shown below:

3.  Connect the charger cradle and charge the handset, as shown below:
   Note: The handset should be used with Yealink original power adapter (5V/600mA) only. The use of the third-party power adapter may cause the damage to the handset. The charging status of the handset is indicated on the top right-hand corner of the LCD screen.

4.  (Optional) Mount the charger cradle on the wall, as shown below:

5.  Attach the Belt Clip, as shown below:

Getting Started

Shortcuts
This helps you get quick access to features by pressing the shortcut keys directly without scrolling through the menu. You can press the following predefined shortcut keys to access some frequently used features when the handset is idle:

1. Press the left soft key to access the call history.
2. Press the right soft key to check the line status.
3. to place an internal call.
4. to decrease the ringer volume. to increase the ringer volume.
5. to access the directory.

Entering and Editing Data

• Press one or more times to switch among different input modes or enter “#”.
• Press to select the special characters or enter “*”.
• Press a digit key one or more times to enter the desired character or digit.
• Press the Del soft key to delete entered characters.
• Press the Save soft key to accept the change or to cancel.

Handset Registration

You can register up to 5 handsets to one base station. Each handset can be registered to 4 different base stations.
When the handset LCD screen prompts “Press base paging 2s then press Reg.”, long press on the base station till the registration LED flashes. There are two methods to register a new handset:

Easy Registration:

1. Press the Reg soft key on the handset to register quickly.

Normal Registration:

1.  Press the OK soft key on the handset, and then select Register Handset.
2.  Select the desired base and then press the OK soft key. The handset begins searching the base.
3.  Press the OK soft key after searching a base successfully.
4.  Enter the base PIN (default: 0000), and then press the Done soft key to complete registration.

You can also press the OK key to enter the main menu, and then select Settings-> Registration->Register Handset and repeat steps 2-4 to register multiple base stations.

Note: After the success of registration, the handset LCD screen prompts “Handset Subscribed” and “Base NO. (last 4 characters of connected Base’s MAC address)” . If the handset LCD screen prompts “Searching for Base”, please check if your base station is powered on.

Network Settings

You can configure the base station to obtain network settings in one of the following ways:
DHCP: By default, the base station attempts to contact a DHCP server in your network to obtain the valid network settings, e.g., IP address, subnet mask, gateway address and DNS address.
Static: If the base station cannot contact a DHCP server for any reason, you need to configure the IP address, subnet mask, gateway address, primary DNS address and secondary DNS address for the base station manually.

To configure the network parameters for the base station manually:

1.  Press the OK key to enter the main menu, and then select Settings->System Settings->Network (default PIN: 0000)->Basic.
2.  Select the desired IP address mode from the IP Mode field.
3. Press to select the corresponding IP address mode.
4.  Make the desired changes.
5.  Press the Save soft key to accept the change.

Note: The IP DECT phone supports either or both IPv4 and IPv6 addresses modes, but IPv6 is disabled by default. Wrong network settings may result in inaccessibility of your DECT phone and may have an impact on the network performance. For more information on these parameters, contact your system administrator.

Basic Operations

Turning Handset On/Off
To turn the handset on, do one of the following:

• Press , then the LCD screen lights up.
• Place the handset in the charger cradle. The handset will be turned on automatically.

To turn the handset off:

• Long press to turn the handset off.

Locking/Unlocking Keypad

• Long press when the handset is idle to switch the silent mode to On.
• Long press again to switch the silent mode to Off.

Handset Settings

Handset Name
To rename the handset:

1.  Press the OK key to enter the main menu, and then select Settings->Handset Name.
2.  Edit the value in the Rename field.
3.  Press the Save soft key to accept the change.

Volume Adjustment

• Press when the handset is idle or ringing to adjust the ringer volume
• Press uring a call to adjust the receiver volume of speakerphone/earpiece /earphone.

Ring Tones

• Press the Save soft key to accept the change.

Local Directory

To add a contact:

1. Press the OK key to enter the main menu, and then select Directory.
2. Enter the desired value in the Name, Number and Mobile field respectively.
3. Press the Options soft key, and then select New Contact.
4. Press the Save soft key to accept the change.

To edit a contact:

1. Press the OK key to enter the main menu, and then select Directory.
2. Press or to select the desired ring tone.
3. Press or to highlight the desired entry.
4. Press the O ptions soft key, and then select Edit.
5. Edit the value in the Name, Number and Mobile field respectively.
6. Press the Save soft key to accept the change.

To delete a contact:

1. Press the OK key to enter the main menu, and then select Directory.
2. Press the Options soft key, and then select Delete to delete the selected entry.

To assign a speed dial number:

1. Press or to highlight the desired entry.
2. Press or to highlight the Intercom Call option or the desired line.
3. Press the OK key to enter the main menu, and then select Settings->Audio->Ring

Tones- >Melodies.

1. Press the OK key to enter the main menu, and then select Settings->Telephony-> Speed Dial.
2. Press or to highlight the desired digit key, and then press the Assign soft key.
3. Press or to highlight the desired entry, and then press the OK soft key.

If both the office number and mobile number are stored, press or to highlight the desired number, and then press the OK soft key again.

Placing Calls

• To place a call from the local directory:

To place a call from the call history:

1. Press the History soft key when the handset is idle, and then select the desired call history list.
   To place a call directly:
   To place a call using the speed dial key:
   Long press the speed dial key to call the preset number directly.
   Press when the handset is idle.
   Enter the desired number when the handset is idle.

2. Press or to highlight the desired entry, and then press or to dial out using the default line.

To place a call from the redial list:

1. Press when the handset is idle.
2. Press or to highlight the desired entry, and then press or . If multiple numbers for the contact are stored, press or highlight the desired number, and then press or again to dial out using the default line.
3. Press or highlight the desired entry, and then press or dial out using the default line.

Basic Call Features

1. Press to enter the pre-dialing screen.
   Enter the desired number using the keypad.
   If there are multiple lines assigned to your handset as outgoing lines, press the Line soft key to select the desired line. If you do not select a line, the handset uses the
   default outgoing line to dial out.

2. Press, or dial out

Answering Calls

To answer a call, do one of the following:

• Press the Accept soft key.
• Ending Calls
• Press .
• Press .
• Press .

Call Hold and Resume

To place a call on hold:

• To resume a call, do one of the following:
• Press the Options soft key during a call, and then select Hold.
• If there are two calls on hold, press the Resume soft key to resume the current call.
• Press the Swap soft key to swap between calls.
• Blind Transfer

Call Transfer
You can transfer a call in the following ways:

1. Press the Options soft key during a call, and then select Transfer.

Call Mute

1. Press again to un-mute the call. Press during a call to mute the call.
2.  Enter the number you want to transfer the call to.
3.  Press the Transfer soft key.

Semi-Attended Transfer

1.  Press the Options soft key during a call, and then select Transfer.
2. Enter the number you want to transfer the call to.
3. Press to dial out.
4. Press the Transfer soft key when you hear the ring-back tone.

Attended Transfer

1.  Press the Options soft key during a call, and then select Transfer.
2.  Enter the number you want to transfer the call to.
3. Press to dial out.
4. Press the Transfer soft key after the call is answered.

Call Forward
To enable the call forward feature on a specific line:

1. Press the OK key to enter the main menu, and then select Call Features->Call Forward.
2. Press or to highlight the desired line, and then press the OK soft key.
3.  Press or to highlight the desired forwarding type, and then press the OK soft key. Always—-Incoming calls are forwarded immediately. Busy—-Incoming calls are forwarded when the line is busy. No Answer—-Incoming calls are forwarded if not answered after a period of time.
4.  Select Enabled from the Status field.
5.  Enter the number you want to forward the incoming calls to in the Target field. For No Answer Forward, press or to select the desired ring time to wait before forwarding in the After Ring Time field.
6.  Press the Save soft key to accept the change.

About us

Founded in 2001, Yealink, a leading provider of VoIP Phone and IP communication solutions, has been focusing on VoIP products characterized by reliable quality, easy deployment and affordable price for more than a decade. Today, customers from over 140 countries rely on Yealink as the backbone of global collaboration to extend the value of network communications.

More about Yealink
Since 2001, Yealink has continued to develop state-of-the-art, hi-tech VoIP communication terminals that include IP video phones, IP phones and USB phones. With a worldwide market in more than 140 countries, the company has also established a first-class international service network. Our priorities are quality, functionality, ease of use, customer support and competitive pricing. To provide new solutions for the future in this fast-evolving sector, Yealink’s large, talented and highly-experienced VoIP R&D team is totally committed to the pursuit of excellence. To date, we have passed more than 80 interoperability tests and meet certification requirements set by leading VoIP systems and platforms. Yealink works in close partnership with T-Mobile, Telefonica, Portugal Telecom and other leading telecommunication service providers.

References

• Yealink | UC & C Terminal, Video Collaboration, Conference Phone, IP Phone, Headsets & Video Conferencing

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