COMPAQ Remote Control for CQW32HD Smart TV User Manual

June 11, 2024
COMPAQ

COMPAQ Remote Control for CQW32HD Smart TV

Remote Control

Remote Control

*Functionality of the keys, may vary as per the product.
*Note: Picture may not match exactly with the original product.

Using Remote Control

The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.
To replace batteries, open the battery cover, replace batteries (1.5 V AAA) matching the and ends to the label inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
Make sure to point the remote control toward the remote control sensor on the TV.

Make sure to point the remote control toward the remote control sensor on the TV.

 (POWER) Turns the TV on or off.
TV/RAD Selects Radio, TV and DTV programme.
(RAD function not supported in this model.)
(SEARCH) Search for content such as TV programmes, movies and other videos, or perform a web search by entering text in the search bar. (Depending on model)
SUBTITLE Recalls your preferred subtitle in digital mode.

( Q. Settings) Accesses the Quick Settings.
(INPUT) Changes the input source.
Number buttons Enters numbers.
Accesses the [QUICK HELP].
LIST Accesses the saved programmes list.
• • •, • • •/ (MORE ACTIONS) Displays more remote control functions.
(Depending on model)
QUICK ACCESS”, QUICK ACCESS Edits QUICK ACCESS. (Depending on model)
QUICK ACCESS is a feature that allows you to enter a specified app or Live TV directly by pressing and holding the number buttons.
Adjusts the volume level.
AD, ADI
Audio descriptions function will be enabled. (function not supported in this model)
FAV Accesses your favorite programme list.
GUIDE Shows programme guide.
(MUTE) Mutes all sounds.
(MUTE) Accesses the [Accessibility] menu.
Scrolls through the saved programmes.
Streaming Service buttons Connects to the Video Streaming Service. (Depending on model)
(HOME) Accesses Home menu.
(HOME) Shows the previous history
BACK Returns to the previous level.
EXIT Clears on-screen displays and returns to TV viewing.
Navigation buttons (up/downleft/right) Scrolls through menus or options.
(OK) Selects menus or options and confirms your input.
TEXT, T.OPT (Teletext buttons) These buttons are used for teletext. (function not supported in this model)
Q.MENU/ Accesses the Quick menus. (Depending on model)
REC, REC!
Starts to record and displays record menu.
(Control buttons) Controls media contents.
These access special functions in some menus.

**To use the button, press and hold for more than 1 second.

Safety Notice

Important Precautions

Installation

  • The LED TV should be installed near an AC power outlet that can be easily plugged and unplugged.
  • Place the LED TV on a smooth, flat surface to avoid the LED TV from falling and causing injury,ordamagingtheTV.
  • If you intend to install a TV wall mount, we recommended that you use an authorized LED TV wall mount. For details, please contact our LED Service Center.
  • The diameterand length of the screen will vary depending on the wall mount model.
    Failure to use the corn>ct screws may cause the TV to fall or led to internal damage.

Moving

  • Disconnect all cables before moving the LEDTV. -Large LED TVs need 2 or more people to move safely. Avoid applying pressun> to the LED panel when moving the LED TV. Avoid shaking the TV or exposing rt to excessive vibrations.
  • When moving the LED TV to a new location or to carry out repairs, package the TV using the original box and packaging materials.

Ventilation

  • Do not cover the ventilation holes or insert any objects in to the case.
  • Keep a space for ventilation around the LED TV.

Children

  • Do not let children climb the LED TV.
  • Place small objects outofthereach a/children in order to avoid swallowing

Optional

items Keep optional accessories or any devices that emrt electromagnetic radiations away from the TV in order to avoid image destruction. ln case of the following problems …

  • The AC power cord is damaged.
  • The AC power out let is not suitable.
  • The LED TV is damaged due to a drop or impact.
  • Any liquid or solid object falls into the case through an outlet. Turn off the LED

TV & immediately unplug the AC power cord. Ask the LED Service Center to dispatch qualified service personnel to investigate.

Usage restrictions
Don’t install/use the LED TV in the following places, environments, or conditions, otherwise the LED TV may malfunction & cause a fire, electric shock, damage, or personal injury.
Places
Outdoors(a direct sunlight),by these a, in a ship or other vessel, in side a certain medical institution,atanunstablelocation,nexttowater,orinaplaceexposedtorain,moisture.lf the LED TV is placed in the dressing room of a public bath or spa, it may be damaged by the sulfide in the air.
Environment
Hot, damp, or dusty places, places where insects may enter, places that may be exposed to mechanical shock; next to flammable objects (such as candles). The LED TV should not be exposed to dripping or splashing water, and do not place any items containing liquid such as flower vases on top of the LED TV. Don’t place the LED TV in a damp or dusty place, or in a room with steam or fumes (near a stove or humidifier) to avoid fire, electric shock, or deformation. Do not boil water, heat, cook noodles, or use mosquito coils near the LED TV.
Conditions
Don’t use the LED TV when your hands are wet, when the case is open or with accessories that aren’t authorized by  them manufacturer. ln the case of alighting storm, disconnect the LED TV from the AC power cord and AC outlet. Do not install the LED TV in an open-air location. Failure to follow these conditions may result in personal injury your damage ,or cause objects to strike the LED TV.

Damage to LED TV screen
Do not throw any objects towards the LED TV, other wise the scn>en may be broken due to the impact and cause serious injury. In case of damage to the surface of the LED TV, do not touch the LED TV before the AC power cord has been unplugged, otherwise electric shock may occur.
Operating conditions:
Operating temperature: 0°C-45°C Humidity: 20%-80% Storage temperature: 15°C-40°C Relative humidity: <80%

Precautions

  • Watch TV in appropriate lightning conditions Watching TV in insufficient light or for long period scan damage your eye sight.
  • The screen will get hot when the TV is working. This is normal.

Using and cleaning the screen/case of the LED TV
Before cleaning the LED TV, ensure that the AC power cord is disconnected from the AC power out let , in order to avoid determination of the casing material or corroding the screen coating, please observe the following precautions.

  • Wipe with a soft cloth to remove any dust on the surface of the screen case. lf there is still dust, wipe with a soft cloth that has been moistened with a mild detergent.
  • Do not spray water or dete11Jent directly onto the LED TV, it may drip to the base of the screen or external parts, causing malfunction.
  • Do not use scrub pads, alkaline/add cleaners, scouring powder, or volatile liquids, such as alcohol, volatile oils, thinners, insecticides. The use of the above materials or prolonged contact with rubber or vinyl products may cause damage to the screen surface & casing materials. It is recommended that you regularly clean the vents to ensure proper ventilation.
  • When adjusting the angle of the LED TV, slow~ move the LED TV to prevent it from moving or slipping from the base.

E- waste management

**RoHS compliance & E- waste management

**

Dedication of Confinity with the requirements of thee-waste (management) Rules, 2016.
Company products are in conformity with the requirements of the reduction of hazardous substances of the E-waste Rules 2016.
The content of hazamous substance wrth the exemption of the applications listed in SCHEDULE II of the E-waste Rules:
(l) lead (Pb) -not over 0.1% by weight;
(2) Cadmium (Cd) -not over 0.01% by weight;
(3) Mercury (Hg)-notover0.1%by weight;
(4) Hexavalent Chromium (Cr6+) -not over 0.1% by weight;
(5) Polybrominated Biphenyls (PBBs) -not over 0.1% by weight;
(6) Polyvrominated Diphenyl ethers (PBDEs) -not over 0.1% by weight;

For the purpose of recycling tofacilrtate effective utilization of resources, please return this product to a nearby authorized Collection Center, registered Dismantler or Recyder, or LED Service Center when disposing of this product.
What the Wheelie Bin symbol means: The symbol says don ‘t dispose your e-waste into the municipal waste collection bins. That’s because these wastes are hazardous in nature and need to be recycled in a special way.

How to dispose this product
Carry it to any of then eares authorized-waste collection centre instructions of handling the product during and after rtsuse and Do’ sand Don’ts with respect to handling the products:

Do’s:
a. Always look for information on the catalogue with your product for end-of-life equipment handling.
b. Ensure that only Authorized Recyders repair and handle your electronic products.
c. Always call Authorized E-waste Recyclers to Dispose products that have reached end-of-life.
d. Always drop your used electronic products, batteries or any accessories when they reach the end of their life at your nearest Authorized
E-waste Collection Center / Collection Point.
e. Wherever possible or as instructed, separate the packaging material according to responsible waste disposal options and sorting for recycling.
Don’t’s:
a. Do not dismantle your electronic Products on your own.
b. Do not throw electronics in bins having “Do not Dispose” sign.
c. Do not give e-waste to informal and unorganized sectors like Local Scrap Dealer/ Rag Pickers.

Bluetooth

You can play external Bluetooth audio device like Bluetooth headphone, Bluetooth speaker.
Before connecting Bluetooth enable your Bluetooth device.
Step 1: Go to setting by pressing setting key in remote.
Step2: Select Sound Out “Bluetooth’:
Step3: Click on Device List .
Step-4: Select search for connectable devices & press OK.
Steps: select your BT device & press OK.

Note-A short audio or video delay may be seen, depending upon your Bluetooth device/devices.
Audio may be delayed after power off Bluetooth device, depending upon your Bluetooth device/devices.

Installation Guide

Installing the Stand

(f) CAUTION

  • Be sure to disconnect the A/C power cord before installing a stand or Wall Mount brackets.
  • The LED display is very fragile, and must be protected at all times when installing the base stand. Be sure that no hard or sharp object, or anything that could scratch or damage the LED display, comes into contact with it. DO NOT exert pressure on the front of the TV at any time because the screen could crack.

Follow the illustrations and instructions below to complete the installation steps:

  1. Carefully place your TV facedown on a soft, flat surface to prevent damage to the TV or scratching to the screen.
  2. Remove the 2 stands from the accessory bag and then insert the stands into the bottom slots of the TV.
  3. Secure the BASE STAND to the TV with the 4 screws in accessory tightly.

NOTE
Pictures are only for reference, actual product may vary in appearance.

TV Connectivity

The original TV connectivity interface may vary from the given unit in the box from model to model.
TV image shown may not match with then product inside the box.

  1. SPEAKER

  2. LED INDICATOR
    When the unit is on, the indicator will be off.
    When it is on standby status, the indicator is RED.

  3. REMOTE CONTROL SENSOR
    To receive the infra-red signals from remote control handset.

  4. VOLUME DOWN BUTTON
    To decrease the sound volume level.

  5. VOLUME UP BUTTON
    To increase the sound volume level.

  6. POWER BUTTON
    Switch On/Off the TV when at standby mode.

  7. PROGRAM UP BUTTON
    To select the next higher programme number.

  8. PROGRAM DOWN BUTTON
    To select the next lower programme number.

  9. EARPHONE OUT (Earphone Output Port)

  10. HDMI IN (HDMI Signal Input Port)
    HDMI 2 is also use for Sound output function

  11. USB IN (USB Input Port)

  12. TERMINAL ANTENNA (75 OHM) TV
    Signal Input Port.

  13. HDMI IN (HDMI Signal Input Port)

  14. USB IN (USB Input Port

  15. AV IN (AV Input Port)

  16. OPTICAL OUT ( Optical Output Port)

  17. RJ45 IN (RJ45 Input Port)

  18. SOURCE To Select Input Source.

  19. MENU To Open Menu Settings.

Accessories

  • Accessory items may vary depending upon model.

Basic functions & Specifications

Basic functions

| Power On (Press)
Power Off (Press and Hold) 1
Menu Control (Press) 2
Menu Selection (Press and Hold) 3
---|---

  1. All running apps will close, and any recording in progress will stop.
  2. You can access and adjust the menu by pressing the button when TV is on.
  3. You can use the function when you access menu control.

Adjusting the menu
When the TV is turned on, press the button one time. You can adjust the Menu items using the

| Changes the input source.
---|---
| Adjusts the volume level.
| Scrolls through the saved programmes.

Specs

Basic Specs| Screen Size Screen Resolution Refresh Rate| 80cm

HD 1366×768 60Hz

---|---|---
Hardware Specs| CPU

Internal Memory

Flash memory GPU

| Al Quad-CoreASS 1.SGB

8GB

Mali G31 MP2 (700MHz)

**Ports**| RF –

AVIN HDMI USB

LAN –

| IN| xl
xl
x3
x2
xl
xl
xl
OPTICAL            ] EARPHONE    OUT
Power| Voltage| 100-240V~ S0/60Hz
Power Consumption| SSW
WiFi| | 802.11a/b/g/n/ac + BTS.O+ HS

*Design and specifications are subject to change without prior notice.

Troubleshooting

  1. No image display and no sound is produced
    ● Make sure the AC power cord is securely plugged in to the wall outlet and the Make sure the wall outlet is working & Check if there is a problem in the wall outlet by connecting other
    ● Try pressing the POWER button on the TV to make sure the problem is not the If the TV turns on, refer to “The remote control does not work” below.
    ● Check cable connections (remove and reconnect all cables connected to the TV and external devices).
    ● Set your external devices’ (Cable/Set top Box, DVD/ Blu-ray etc) video outputs to match the connections to the TV For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
    ● Make sure your connected devices are powered
    ● Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote.

  2. Cannot control the TV with remote control
    ● Check the remote control sensor on the product and try
    ● Check if there is any obstacle between the product and the remote
    ● Check if the batteries are drained out (leakage, spring rusty).
    ● Check for IR interference from other devices like CCFL, Tube light,
    ● Use of sub-standard batteries in TV remote may lead to leakage and permanent damage to Remove batteries from remote if not using it for long time.
    ● Clean the transmission window located on the top of the remot

  3. TV turns off suddenly
    ● Check the power control The power supply may be interrupted.
    TV will turn off automatically after 10/20/30/60/90/120/180/240mins when sleep timer is
    Check for electrical supply interruption (Switch, Fuse, MCB, etc).
    Check if too many electrical devices plugged into a multiple electrical outlet
    ● causing sparks (Recommended to use standard power socket).
    ● Check if there is no signal from external device (STB/DVD/Blu -rayplayer).

  4. TV Cleaning
    ●  While cleaning the TV screen, unplug the power and wipe it with a soft cloth.
    ● Applying excessive force may cause scratches or discoloration.
    ●  Do not spray water or cleaner directly on to the TV screen.
    ●  Make sure to spray just enough of water or cleaner on to a dry cloth to wipe the screen.
    ●  Make sure to wipe off excess water or cleaner by the cloth.

  5. Factory Reset
    ● Follow the below path for TV Setting reset.
    ● Press Setting All setting Support Reset to Initial Settings .Press Ok

www.compaq.com.in

 +91 78760 88088
[email protected] 
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