Micsig SigOFIT Fiber Isolated Oscilloscope Probe User Manual
- May 15, 2024
- Micsig
Table of Contents
- Preface
- General Safety Summary
- Maintenance Safety Summary
- Compliance Information
- Introduction
- Probe description
- Precaution requirements
- Safety requirements
- Installation
- Technical Specifications
- Ordering Information
- After Sales Service / Service Support
- Warranty
- Contact Information
- Customer Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Micsig SigOFIT Fiber Isolated Oscilloscope Probe
Preface
The information provided in this document is provided “as is” and is subject to change without notice in future editions. Further, to the fullest extent permissible pursuant to applicable law, Micsig disclaims all warranties, express or implied, with respect to this manual and any information contained herein, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Micsig shall not be liable for errors or for incidental or consequential damages arising out of the furnishing, use or application of this document or any information contained herein.
If a separate written agreement has been entered into between Micsig and the User that contains warranty provisions covering the contents of this document and the warranty provisions conflict with those provisions, the warranty provisions in the separate agreement shall prevail.
General Safety Summary
Please read the following safety precautions carefully to avoid personal
injury and to prevent damage to this product or any equipment connected to
this product.
To avoid possible hazards, be sure to use this product in accordance with the
regulations.
Products are only available to personnel with relevant technical training.
To avoid fire or personal injury
Connect and disconnect properly
Do not connect or disconnect sensor tip cables, test leads, or accessories
while they are connected to a voltage source. Use only test leads and
accessories supplied with the product, or indicated by Micsig to be suitable
for the product.
Use only insulated voltage probes, test leads, and adapters supplied with the
product, or indicated by Tektronix to be suitable for the product.
Observe all terminal ratings.
To avoid fire or shock hazard, observe all rating and markings on the product.
Consult the product manual for further ratings information before making
connections to the product. Do not apply a potential lowest that exceeds the
maximum rating.
Do not operate without covers.
Do not operate this product with covers or panels removed, or with the case
open. Hazardous voltage exposure is possible.
Do not operate with suspected failures.
If you suspect that there is damage to this product, have it inspected by
qualified service personnel.
Disable the product if it is damaged. Contact Micsig’s designated service
personnel to conduct the inspection.
Avoid exposed circuitry.
Do not touch exposed connections and components when power is present.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry.
Clean with a dry cloth only.
Terms in this manual.
The following terms may appear in this manual:
Warning: Warning statements identify conditions or practices that could
result in injury or loss of life.
CAUTION: Caution statements identify conditions or practices that could
result in damage to this product or other property.
Maintenance Safety Summary
Only qualified maintenance personnel with the relevant qualifications may
perform maintenance operations. Please read the “Maintenance Safety Summary”
and “General Safety Summary” before performing any maintenance operations.
Do not make repairs alone : Do not make internal repairs or adjustments
to this product unless there is someone on site who can provide first aid and
resuscitation measures.
Disconnect the power supply : To avoid electric shock, disconnect the
power supply of the equipment first, and then disconnect the power cord from
the main power supply.
Caution when servicing with electricity : Dangerous voltages or currents
may be present in this product. Disconnect the power and test leads before
removing the protective panel and performing soldering or component
replacement.
To avoid electric shock, do not touch the exposed connectors.
Compliance Information
This section lists the Safety and Environmental standards with which the instrument complies. This product is intended for use by professionals and trained personnel only; it is not designed for use in households or by children.
Equipment type
Test and measuring equipment.
Pollution level description
A measure of the contaminants that could occur in the environment around and
within a product. Typically, the internal environment inside a product is
considered to be the same as the external. Products should be used only in the
environment for which they are rated.
- Pollution Degree 1. No pollution or only dry, nonconductive pollution occurs. Products in this category are generally encapsulated, hermetically sealed, or located in clean rooms.
- pollution Degree 2. Normally only dry, nonconductive pollution occurs. Occasionally a temporary conductivity that is caused by condensation must be expected. This location is a typical office/home environment. Temporary condensation occurs only when the product is out of service.
- Pollution Degree 3. Conductive pollution, or dry, nonconductive pollution that becomes conductive due to condensation. These are sheltered locations where neither temperature nor humidity is controlled. The area is protected from direct sunshine, rain, or direct wind.
- Pollution Degree 4. Pollution that generates persistent conductivity through conductive dust, rain, or snow. Typical outdoor locations.
Pollution degree rating
Pollution degree 2.
Overvoltage category descriptions
The overvoltage category is classified according to IEC60664 standard and is divided into four classes CAT I, CAT II, CAT III and CAT IV.
-
* Category I. Circuits not directly connected to a mains supply.
- Category II. Circuits directly connected to the building wiring at utilization points (socket outlets and similar points).
- Category III. In the building wiring and distribution system.
- Category IV. At the source of the electrical supply to the building.
Overvoltage category
Overvoltage category II
Environmental Notes
This section provides information about the environmental impact of the product.
Product end-of-life handling
When recycling instruments or components, observe the following guidelines:
Equipment Recycling : Production of this equipment required the extraction and use of natural resources. The equipment may contain substances that could be harmful to the environment or human health if improperly handled at the product’s end of life. To avoid release of such substances into the environment and to reduce the use of natural resources, we encourage you to recycle this product in an appropriate system that will ensure that most of the materials are reused or recycled appropriately.
This symbol indicates that the product complies with the relevant requirements of the EU Directives 2012/96/EC and 2006/66/EC on Waste Electrical and Electronic Equipment (WEEE) and Batteries.
Introduction
The Micsig SigOFITTM optical-fiber isolated probe offers a galvanically isolated measurement solution for accurately resolving high bandwidth, high voltage differential signals in the presence of large common mode voltages with the excellent common mode rejection capability within its bandwidth range.
Key Features:
- Exclusive SigOFIT ™ optical isolation technology, common mode voltage up to 85kVpk.
- Differential voltages range 100mV-5000Vpk (attenuating tip dependent)
- CMRR up to 128dB at 100MHz and up to 108dB at 1GHz
- 1% accuracy at DC Gain
- Fast response, measurement when power-on, calibration in 1 second, delivers accurate signal output in real time
Applications:
- Power device evaluation, current parallel measurement, EMI and ESD troubleshooting
- Motor drive design, power converter design, electronic ballast design
- Design and analysis of GaN, SiC, IGBT half/full bridge devices
- Tests of inverters, UPS and switching power supplies
- Safety isolation test for high voltage, high bandwidth applications
- Wide voltage, wide band test applications
- Floating measurements
Probe description
Optical-Electrical Converter
The Optical-Electrical Converter (O-E Converter herein after) can restore the optical signal transmitted by the Electrical-Optical converter (E-O Converter herein after) to an electrical signal and input to the oscilloscope. The buttons on the O-E converter are to control the probe and the LEDs indicate the operating status of the probe.
Button panel of MOIP01P, MOIP02P, MOIP03P
Button panel of MOIP05P, MOIP08P, MOIP10P
Optical-Electrical Converter (O-E Converter)
Button Description:
Button: Cali. (on MOIP01P, MOIP02P, MOIP03P only) Short press to start
Auto calibration, calibration time is usually less than 1 second, no need to
wait. During calibration, no need to disconnect the test connection. LED will
flash during calibration, the buzzer sounds one time indicates a successful
calibration, three times indicates a failed calibration, press Cali. button
again if failed.
Button : “△” & “▽” (on MOIP01P, MOIP02P, MOIP03P) Manually adjust the
Zero point (normally no adjustment is required).
Button : Gain (on MOIP05P, MOIP08P, MOIP10P only) Short press “Gain” to
switch between 0dB and 20dB. The attenuation factor of the attenuator is not
fixed, the corresponding attenuation factor needs to be set according to the
indicator light.
Over-voltage Alert
When Gain (Power) button flashes rapidly and hearing a rapid “DiDiDiDi…” buzzer sound, it means the input voltage is out of range, please select a suitable attenuating tip.
Over-heating Warning:
When hearing a “DiDi” sound every 2 seconds, it means the temperature of the Optical-Electrical (O-E) converter is overheated, please check whether the dissipation port is blocked.
Electrical-Optical Converter
The Electrical-Optical (E-O) converter converts the electrical signal from
device under test into an optical signal and transmits it via optic fiber to
the Optical-Electrical (O-E) converter.
The E-O converter of SigOFIT probe is powered over fiber, no additional power
supply required.
Electrical-Optical Converter
E-O converter attenuating tips
Attenuating tip options on E-O converter end:
Photo | Description | Model name |
---|---|---|
Attenuation ratio of 10:1 | OP10 | |
Attenuation ratio of 20:1 | OP20 | |
Attenuation ratio of 50:1 | OP50 | |
Attenuation ratio of 100:1 | OP100 | |
Attenuation ratio of 200:1 | OP200 | |
Attenuation ratio of 500:1 | OP500 | |
Attenuation ratio of 1000:1 | OP1000 | |
Attenuation ratio of 2000:1 | OP2000 | |
Attenuation ratio of 5000:1 | OP5000 |
Install the attenuating tip
As shown in the figure below, screw the attenuating tip into the E-O converter
end till firmly tightened.
How to choose an attenuator:
Caution: Please select proper attenuator for the measurement to avoid damage
to the Electrical-Optical converter or degradation of performance due to over-
voltage. Please select the attenuating tip with the lowest attenuation ratio
allowed by the tested signal range.
The attenuator should be selected based on the peak voltage (or rms
voltage) of the signal under test. Please refer to the technical
specifications to select the appropriate attenuator.
Precaution requirements
Measurement System Precautions
SigOFIT probe contains high quality components and should be handled with care to avoid damage or degradation of performance due to improper handling. Please consider the following precautions when handling fiber optic cable and electrical-to-optical converter end connections:
- DO NOT excessively bend fiber-optic cable. Avoid tight radius (<8cm) bends, crushing, crimping, twisting, pulling or otherwise stressing cables.
- DO NOT block the heat dissipation port on the Optical-Electrical converter (or O-E Converter), otherwise the probe may be overheated and damaged.
- Do not put heavy objects on the fiber cable, such as running over with a chair.
- When disassembling and moving the probe, please hold the converter body by hand, do not lift or drag the cable.
- Fiber cable bending radius should not be less than 8 cm.
- Accidental drop of the E-O or the O-E converter may result in damage to internal optical components.
- Please check damage to the fiber cable, (as shown below) please stop use when there is damage to the flexible braided cable or the soft rubber sheath.
- When not in use, store the SigOFIT probe in its factory fitted carrying case.
Environmental requirements
Features | Status | Environmental requirements |
---|---|---|
Temperature | Working | Optical-Electrical converter: 0° C ~ +40° C |
Electrical-Optical converter: 0° C ~ +40° C
Non-working| Optical-Electrical converter: -20° C ~ +70° C
Electrical-Optical converter: -20° C ~ +70° C
Humidity| Working| Optical-Electrical converter: 5% to 85% RH (relative
humidity) below +30° C, non- condensing
Electrical-Optical converter: 5% to 85% RH (relative humidity) below +40° C;
5% to 45% RH at +40° C ~ +50° C, non-condensing
Non-working| Optical-Electrical converter: 5% to 85% RH below +40° C; 5% to
45% RH at +40° C ~ +85° C, non-condensing
Electrical-Optical converter: 5% to 85% RH below +40° C; 5% to 45% RH at +40°
C ~ +85° C, non-condensing
Altitude| Working|
3000 meters
Non-working|
12,000 meters
Safety requirements
The high common-mode voltage range of SigOFIT optically isolated probe can be applied to measurements where high-frequency and high-voltage common-mode signals are present. Please read and understand all precautions when measuring with this product.
Warning : Electric shocks may occur when using this measurement system.
The system is used to isolate the personnel from dangerous input voltages
(common voltage); the plastic housing of the Electrical-Optical converter and
the shielding of the attenuator do not provide safe isolation.
Keep a safe distance from the Electrical-Optical converter and the attenuator
when the measurement system is connected to an energized circuit as
recommended in this manual. When making measurements on energized circuits, do
not touch radio frequency burn hazard area.
Safe distance from electro-optical converters and attenuators when measuring high-voltage common-mode signals:
Common model voltage
|
10kV or below
|
10 kV ~ 44 kV
|
44 kV ~ 85 kV
---|---|---|---
Safe distance
|
1.8m
|
1.3m
|
1m
Warning: Do not disassemble the electrical-optical converter or the
optical-electrical converter. They contain a laser source which may result in
laser exposure.
Warning : To avoid the risk of electric shock, do not connect the
measurement system directly to an energized circuit. Always disconnect the
test circuit before installing or removing the attenuating tip from the test
circuit. The plastic housing the converter and the shielded end of the
attenuator do not provide isolation.
Warning : To avoid the risk of electric shock or RF burn when the circuit
under test is energized, do not touch the electrical-optical converter and its
attenuator while testing. Always maintain a distance of 1 meter or more from
the electrical-optical converter during the test. Be sure to review the
instrument’s maximum ratings and derating curves for more information on RF
burn areas.
Warning : To avoid possible damage to the device, do not connect the
probe of the electrical-optical converter connection to a high impedance part
of the circuit. Additional capacitance may cause damage to the circuit. Please
connect the probe connected to the electrical-optical converter to the low
impedance part of the circuit. Note: Touching the electrical-optical converter
or attenuator while measuring high frequency common mode signals will increase
capacitive coupling and may reduce the common mode loading of the test
circuit.
Warning : To prevent arc flash caused by different potentials, do not
place the electrical-optical converter end attenuator in a circuit with
different voltages.
Installation
Operation Steps
-
Connect the optical-electrical converter to the oscilloscope;
-
Set the oscilloscope input impedance to 50 Ω, set the corresponding attenuation ratio and delay time;
-
Connect the attenuating tip to the electrical-optical converter;
-
Power the SigOFIT probe by connecting USB-C cable to O-E Converter using standard charger (localized), the E-O Converter will be powered on automatically, vice versa, when the O-E converter powered off, the EO converter will be powered off simultaneously.
-
Solder the MCX connector to the test board.
Notice:
-
When testing Vgs signal, the signal pin (in the middle) of the MCX female connector must be connected to the
G-end of the MOSFET; -
Solder the MCX connector directly to the test point, try NOT to use extension lead, it may bring unsatisfactory
test results. -
For easy soldering, suggest to cut three of the four ground pins around the base (Figure below), just keep one.
-
Plug the attenuating tip to the MCX female socket;
-
Power ON the test board;
-
Adjust the oscilloscope settings and proceed normal test;
-
Press Cali. button to get better results before get final readings.
Auto calibration and manual Zero
The SigOFIT probe has auto-calibration function that automatically corrects
the gain accuracy. Always press Cali.
button to get better results before get final test readings. No need to
disconnect the test during calibration. Auto calibration can be completed in 1
second.
The “△” and “▽” buttons on the MOIP01P, MOIP02P, and MOIP03P can be used to
manually adjust the Zero point, and generally no adjustment is required;
The MOIP05P, MOIP08P, and MOIP10P can be automatically calibrated right after
power on, no need extra manual calibration.
Technical Specifications
All technical specifications are typical values unless otherwise indicated.
Technical specifications are valid when:
- Probe is calibrated at 23°C ±5°C ambient temperature
- Probe is powered by normal power supply
- The temperature, altitude, and humidity of the environment in which the probe is located cannot exceed the limits of the stated environmental requirements.
Electrical Characteristics
Model & Ordering Name| **MOIP01P| ****MOIP02P| ****MOIP03P|
****MOIP05P| ****MOIP08P| ****MOIP10P
---|---|---|---|---|---|---
Bandwidth| 100MHz| 200MHz| 350MHz| 500MHz| 800MHz| 1GHz
Rise time| ≤3.5ns| ≤1.75n| ≤1ns| ≤700ps| ≤438ps| ≤350ps
** CMRR| DC: 180dB
100MHz: 128dB
| DC: 180dB
200MHz: 122dB
| DC: 180dB
350MHz: 118dB
| DC: 180dB
500MHz: 114dB
| DC: 180dB
800MHz: 110dB
| DC: 180dB
1GHz: 108dB
Output Voltage Range| ±2.5V| ±2.5V| ±1.25V| ±500mV| ±500mV| ±500mV
Noise| <1.46mVrms| <450μVrms
SMA Input Impedance|
1MΩ || 10pF
Propagation delay| 15.42ns (2m fiber length)| 16ns (2m fiber length)
Power supply|
USB Type-C, DC: 5V
DC Gain accuracy|
1%
Common mode
voltage range
|
85kVpk
Fiber cable length|
2m (Customizable)
Temperature|
0°C to 40°C (operating), -20°C to +70°C (non-operating)
Humidity|
5% to 85% RH (non-condensing), 75% RH above 30°C, 45% RH above 40°C
Altitude|
3000 m (operating), 12,000 m (non-operating)
Usage|
Indoor Use Only
Package size|
371132.5 cm
Package GW|
2.2KG
Attenuating tips
SigOFIT model| Atten. Tip model| Attenuation ratio| Voltage range| Non-
destructive voltage (Max.)| Input impedance
---|---|---|---|---|---
MOIP01P & MOIP02P| OP10-2| 10:1| ±25V| 1500Vpp| 10MΩ || 2.5pF
OP20-2| 20:1| ±50V| 1500Vpp| 9.47MΩ || 2pF
OP500-2| 500:1| ±1250V| 2500Vpp| 12.28MΩ || 1pF
OP1000-2| 1000:1| ±2500V| 3000Vpp| 12.28MΩ || 1pF
MOIP03P| OP20-3| 20:1| ±25V| 1500Vpp| 9.47MΩ || 2pF
OP50-3| 50:1| ±62.5V| 1500Vpp| 9.47MΩ || 2pF
OP1000-3| 1000:1| ±1250V| 3000Vpp| 12.28MΩ || 1pF
OP2000-3| 2000:1| ±2500V| 4800Vpp| 30MΩ || 1pF
MOIP05P| OP20-5| 20:1 @0dB| ±10V| 1500Vpp| 9.47MΩ || 2pF
2:1 @20dB| ±1V
OP50-5| 50:1 @0dB| ±25V| 1500Vpp| 9.47MΩ || 2pF
5:1 @20dB| ±2.5
OP1000-5| 1000:1 @0dB| ±500V| 2500Vpp| 12.28MΩ || 1pF
100:1 @20dB| ±50V
OP2000-5| 2000:1 @0dB| ±1000V| 3000Vpp| 12.28MΩ || 1pF
200:1 @20dB| ±100V
OP5000-5| 5000:1 @0dB| ±2500V| 4800Vpp| 30MΩ || 1pF
500:1 @20dB| ±250V
MOIP08P & MOIP10P| OP20-1G| 20:1 @0dB| ±10V| 1500Vpp| 9.47MΩ || 2pF
2:1 @20dB| ±1V
OP50-1G| 50:1 @0dB| ±25V| 1500Vpp| 9.47MΩ || 2pF
5:1 @20dB| ±2.5V
OP1000-1G| 1000:1 @0dB| ±500V| 2500Vpp| 12.28MΩ || 1pF
100:1 @20dB| ±50V
OP2000-1G| 2000:1 @0dB| ±1000V| 3000Vpp| 12.28MΩ || 1pF
200:1 @20dB| ±100V
OP5000-1G| 5000:1 @0dB| ±2500V| 4800Vpp| 30MΩ || 1pF
500:1 @20dB| ±250V
Mechanical characteristic
Characteristics|
Parameters
---|---
Optical- Electrical converter size|
9.84.52.1 cm
Electrical-optical converter size|
1142.3 cm
Fiber cable length
(Optical-electrical converter to electrical-optical converter)
|
2 m
Amplitude and frequency characteristics curve
▲Amplitude-frequency characteristics of different SigOFIT probes
Attenuating tip CMRR
▲ Common mode rejection capabilities of different attenuators (0dB) at various frequencies.
Maintenance Service
This section provides information on the maintenance of the SigOFIT probe.
Troubleshooting
The LED light indicate working states of the SigOFIT probe, if the Green light is not ON, possible problems that you might encounter when taking measurements. Use the tables as a quick troubleshooting reference before contacting Micsig for service.
Failure phenomenon|
Possible causes and solutions
---|---
Signal amplitude does not match as expected|
- The input signal may out of the oscilloscope display range
- Ensure that the input signal is within the range
DC measurement error exists|
- Whether the oscilloscope or the probe itself has zero drift, please zero the equipment before measurement
- Check if the oscilloscope is on AC coupling
- Adjust the time base of the oscilloscope to more than 1ms
- DC measurement should observe the average value on the oscilloscope
Big noise, unable to accurately measure weak signal|
- Select the probe with lower attenuation to connect the E-O converter
- Ensure the oscilloscope attenuation ratio is consistent with the SigOFIT probe
- Set the oscilloscope vertical scale to a smaller value
- Pay attention to the noise floor of the oscilloscope and the probe itself
No signal is captured and the waveform is a straight line at the zero point|
- Check oscilloscope coupling settings
- Check whether the probe is powered on
Maintenance
Do not expose the probe to harsh weather conditions, the probe is not waterproof.
Note: The probe is not waterproof and to prevent damage to the probe, do
not expose it to sprays, liquids or solvents. Avoid wetting the inside when
performing exterior cleaning of the probe.
Do not wipe the probe with chemical cleaners.
Clean the outer surface of the probe with a dry, non-linting soft cloth or a
soft bristle brush.
When not in use, store the SigOFIT probe in the suitcase provided by Micsig.
Ordering Information
Models
MOIP01P Micsig SigOFIT 100MHz, Optical-fiber Isolated Probe, 2-meter
cable
MOIP02P Micsig SigOFIT 200MHz, Optical-fiber Isolated Probe, 2-meter
cable
MOIP03P Micsig SigOFIT 350MHz, Optical-fiber Isolated Probe, 2-meter
cable
MOIP05P Micsig SigOFIT 500MHz, Optical-fiber Isolated Probe, 2-meter
cable
MOIP08P Micsig SigOFIT 800MHz, Optical-fiber Isolated Probe, 2-meter
cable
MOIP10P Micsig SigOFIT 1GHz, Optical-fiber Isolated Probe, 2-meter
cable
Standard Accessories
MCX connector (2.54mm) 5 Connecting SigOFIT and the circuit under test
MCX connector (5.08mm) 5 Connecting SigOFIT and the circuit under test
MCX coaxial cable 1 Connecting SigOFIT and the circuit under test
Carrying Case 1 Case with EVA foam
Probe Mount 1 Bipod mount to support probe head
USB-C to USB-C cord 1 To power the Optical-Electrical Converter
25W USB charger 1 To power the Optical-Electrical Converter
Attenuating tip(s) Configured as per specific order
Quick user guide 1
Calibration Certificate 1
Packing list 1
Optional Accessories
OP10-x | Attenuating tip of 10X |
---|---|
OP20-x | Attenuating tip of 20X |
OP50-x | Attenuating tip of 50X |
OP100-x | Attenuating tip of 100X |
OP200-x | Attenuating tip of 200X |
OP500-x | Attenuating tip of 500X |
OP1000-x | Attenuating tip of 1000X |
OP2000-x | Attenuating tip of 2000X |
OP5000-x | Attenuating tip of 5000X |
Remarks:
OPXX- is attenuator tip, XX means attenuation ratio, means bandwidth.
i.e, OP10-2 is an attenuator tip with 10X, bandwidth of 200MHz.
Refer to following list to choose applicable attenuator tip:
Model No. | Standard Tip(s) | Optional Tip(s) |
---|---|---|
MOIP01P | OP10-2 | OP20-2 OP500-2 OP1000-2 |
- More on request
MOIP02P
MOIP03P| OP20-5 OP1000-5| OP50-5 OP2000-5
- More on request
MOIP05P| OP50-5 OP2000-5| OP10-5 OP1000-5 OP5000-5
- More on request
MOIP08P| OP50-1G OP2000-1G| OP10-1G OP1000-1G OP5000-1G
- More on request
MOIP10P
Supported Oscilloscopes
All oscilloscope with standard BNC interface and 50Ω impedance.
After Sales Service / Service Support
Optical-fiber Isolated Probe main body warranty for 1 year (extendable with
extra charge).
The SigOFIT probe contains high-quality components and should be treated with
care, Damage to the fiber optic cable is NOT covered by the warranty.
Standard accessories are NOT covered in main body warranty.
Micsig provides one-on-one exclusive technical support service.
During the warranty period, Micsig will be responsible for providing free
maintenance for any malfunctions caused by quality issues within the normal
use of the product that have not been disassembled or repaired.
The warranty will be invalid in the following cases, but repair services can
be provided, free of labor costs, and only parts fees will be charged:
a. Any damage to accessories caused by improper use, maintenance, or
storage by consumers.
b. Damage caused by force majeure factors, such as natural disasters.
Micsig will refuse to provide repair services or provide paid repair services
in the following situations:
a. Unauthorized dismantling, such as changing wires, dismantling internal
components, etc.
b. No sales voucher or the content of the sales voucher does not match
the product.
-
* Micsig reserves the right of final interpretation for the content hereinabove;
- It is subject to update without prior notice;
- Please contact local distributor for any inquiry or send us email directly.
Warranty
Micsig warrants that this product will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment. If any
such product proves defective in materials or workmanship during this warranty
period, Micsig, at its option, either will repair the defective product
without charge for parts and labor, or will provide a replacement in exchange
for the defective product. Parts, modules and replacement products used by
Micsig for warranty work may be new or reconditioned to like new performance.
All replaced parts, modules and products become the property of Micsig.
Standard accessories are NOT covered in main body warranty.
The optical fiber bending radius of the optical isolation probe must not be
less than 8cm , otherwise it will lead
to fiber breakage. Damage to the fiber cable is NOT covered by the
warranty.
The warranty will be void in the following cases, but repair services are
provided free of labor charges and only parts are charged:
a. Damage to any accessory caused by improper use, maintenance, or
storage by the consumer.
b. Damage caused by force majeure factors, such as natural disasters,
etc.
Micsig will refuse to provide repair service or provide repair service for a
fee in the following cases:
a. Unable to provide product packaging or anti-counterfeit labels on
product packaging.
b. The content of the security label is altered, or blurred and
unrecognizable.
c. Disassembled by any person not authorized by Micsig. (e.g., changing
wires, disassembling internal components, etc.)
d. No sales voucher or sales voucher content does not match the product.
Contact Information
Shenzhen Micsig Technology Co., Ltd.
Tel: +86-(0)755-88600880
Email: sales@micsig.com
Address: 1F, Building A, Huafeng International Robot Industrial Park,
Hangcheng Avenue, Baoan District, Shenzhen, Guangdong, China, 518126
Customer Support
Shenzhen Micsig Technology Co., Ltd.
Add: 1 F, Bldg A, Huafeng International Robot Industrial Park, Hangcheng Rd,
Bao’an District, Shenzhen, Guangdong, China
TEL: +86-(0)755-88600880 Email: sales@micsig.com Web:
www.micsig.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>