homematic HmIP-eTRV-E Radiator Thermostat Evo Instruction Manual

homematic HmIP-eTRV-E Radiator Thermostat Evo

Product Information

Specifications

• Model: HmIP-eTRV-E-S
• Adapter: Danfoss (RA, RAV, and RAVL)
• Battery: 2 x 1.5V LR6/Mignon/AA
• Thread Size: M4
• Dimensions: M4 x 12 mm

Product Usage Instructions

Installation

1. Remove the existing thermostat from the valve.
2. Ensure the adapter’s pins align with the valve’s notches.
3. Use the M4 nut and screw to secure the adapter in place.
4. Insert 2 AA batteries into the device.

Operation

1. Press the “MANU” button to enter manual mode.
2. Use the controls to adjust the temperature setting.
3. Press “BOOST” for a quick temperature boost.

Battery Replacement

1. Open the battery compartment.
2. Replace the old batteries with new ones.
3. Close the battery compartment securely.

Frequently Asked Questions (FAQ)

Q: What should I do if the device shows error codes?

• A: Refer to the error code guide in the manual. Common solutions include checking battery levels and resetting the device.

Q: How do I restore the device to factory settings?

• A: Follow the instructions provided in the manual for resetting the device to its original factory settings.

Information about this manual

• Read this manual carefully before beginning operation with your Homematic IP components. Keep the manual so you can refer to it at a later date if you need to.
• If you hand over the device to other persons for use, hand over this manual as well.

Symbols used:

Attention!

• This indicates a hazard.

Please note:

• This section contains important additional information.

Hazard information

• Do not open the device. It does not contain any parts that can be maintained by the user. In the event of an error, have the device checked by an expert.
• For safety and licensing reasons (CE), unauthorized change and/or modification of the device is not permitted.
• The device may only be operated in dry and dust-free environment and must be protected from the effects of moisture, vibrations, solar or other methods of heat radiation, cold and mechanical loads.
• The device is not a toy; do not allow children to play with it. Do not leave packaging material lying around. Plastic films/bags, pieces of polystyrene, etc. can be dangerous in the hands of a child.
• We do not assume any liability for damage to property or personal injury caused by improper use or the failure to observe the hazard information. In such cases, any claim under warranty is extinguished! For consequential damages, we assume no liability!
• Please note that the room temperature control via the radiator thermostat is designed for a two-pipe heating system with one feed and return line per radiator.
• Use in single-pipe heating systems can lead to strong deviations in the set temperature due to fluctuations in the flow temperature.
• The device may only be operated within residential buildings.
• Using the device for any purpose other than that described in this operating manual does not fall within the scope of intended use and shall invalidate any warranty or liability.

Function and device overview

• With the Homematic IP Radiator Thermostat you can conveniently regulate the room temperature in your smart home via the Homematic IP smartphone app according to your personal needs.
• Individual temperature profiles can easily be created via the app with up to 3 configurable heating profiles and 13 changes per day. Alternatively, the temperature can be set intuitively directly on the device itself.
• With the additional boost function, cool rooms can be heated within short by opening the heating valve.
• Thanks to the rotatable display and the modern housing design, the radiator thermostat perfectly fits to any home interior.
• The Homematic IP Window and Door Contact offers exact detection of open windows and doors. The heating temperature is automatically reduced to avoid any waste of energy.
• The individual comfort is established again as soon as the window is closed.
• The radiator thermostat fits to all common radiator valves and is easy to mount – without having to drain any water or intervene in the heating system.

Device overview

(see fig. 1):

• (A) Metal nut
• (B) Display
• (C) Battery compartment (cover)
• (D) System button (pairing button, boost and LED)
• (E) Temperature adjustment via slight rotation (to the right or left)

Display overview (see fig. 2):

General system information

• This device is part of the Homematic IP smart home system and works with the Homematic IP radio protocol. All devices of the system can be configured comfortably and individually with the Homematic IP smartphone app.
• Alternatively, you can operate the Homematic IP devices via the Central Control Unit CCU3 or in connection with various partner solutions.
• The available functions provided by the system in combination with other components are described in the Homematic IP User Guide.
• All current technical documents and updates are provided at www.homematic-ip.com.

Start-up

Pairing

• Please read this entire section before starting the pairing procedure.
• You can connect the device either to the Access Point or to the Homematic Central Control Unit CCU3.
• For detailed information about pairing or configuration via a control unit, please refer to the Homematic IP User Guide, available for download in the download area of www.homematic-ip.com.
• First set up your Homematic IP Access Point via the Homematic IP app to enable operation of other Homematic IP devices within your system. For further information, refer to the operating manual of the Access Point.
• To integrate the radiator thermostat into your system and enable it to communicate with other Homematic IP devices, you must add the device to your Homematic IP Access Point first.

To add the device, please proceed as follows:

• Open the Homematic IP app on your smart-phone.
• Select the menu item “Add device”.
• Open the battery compartment (C) by pushing the battery compartment cover (C) down (see fig. 3).
• Remove the insulation strip from the battery compartment of the radiator thermostat. pairing mode remains activated for 3 minutes.
• After removing the insulation strip, the motor re-serves to facilitate subsequent installation. Meanwhile IN and the activity symbol (U) are displayed.
• You can manually start the pairing mode for another 3 minutes by pressing the system button (D) briefly (see fig. 4).
• If the display is off, a short press on the system button is needed to activate the pairing mode. Once the display shows and you press the system button again, the adaptation run starts.
• This behaviour can be ignored at this stage. For further information see 5.3 Adaption run.
• Your device will automatically appear in the Homematic IP app.
• To confirm, enter the last four digits of the device number (SGTIN) in your app or scan the QR code.
• Therefore, see the sticker supplied or attached to the device.
• Please wait until adding is completed.
• If adding was successful, the LED (D) lights up green. The device is now ready for use. If the LED lights up red, please try again.
• In the app, give the device a name and allocate it to a room.
• Slide the battery compartment cover (C) back on from the bottom upwards (see fig. 5).

Mounting

• Please read this entire section before starting to mount the device.
• The Homematic IP Radiator Thermostat is easy to install, and can be done without draining heating water or intervening in the heating system. No special tools are required, nor does the heating have to be switched off.
• The metal nut (A) attached to the radiator thermostat can be used universally and without accessories for all valves with a thrad size of M30 x 1.5 from the most popular manufacturers.
• You can find an overview and further information about compatible manufacturers and valve adapters at www.homematic-ip.com.
• By means of the adapters in the delivery, the device can also be installed on radiator valves of type Danfoss RA, Danfoss RAV and Danfoss RAVL (see “5.2.4 Adapter for Danfoss” on page 50).

Removing the thermostat

In case of visible damage of the existing radiator, valve or heating pipes, please consult a specialist.

Remove the old thermostat dial from your radiator valve:

• Rotate the thermostat dial to the maximum value (1) anti-clockwise (see fig. 6). The thermostat dial then no longer presses against the valve spigot, making it easier to remove.

There are different ways of fixing the position of the ther-mostat dial:

• Union nut: Unscrew the union nut in an anti-clockwise direction (2). The thermostat head can then be removed (3).
• Snap-on fastenings: Thermostat heads that are fastened this way can be detached by turning the fastener/union nut a little bit counter-clockwise. The thermostat head can then be removed.
• Compression fitting: The thermostat dial is held in place by a mounting ring which is held together with a screw. Loosen this screw and remove the thermostat head from the valve.
• Threaded connection with set screw: Loosen the set screw and remove the thermostat head.

Mounting the radiator thermostat

• After removing the old thermostat head, you can mount the new radiator thermostat on the heating valve.
• Place the radiator thermostat with the metal nut (A) on the heating valve (see fig. 7).
• Tighten the metal nut on the heating valve (see fig. 8).
• To make installation easier, you can remove the batteries from the battery compartment (C) and press the button in the battery compartment permanently while turning the metal nut onto the heating valve (see fig. 9).
• By pressing the button, the rotating mechanism of the radiator thermostat is blocked and the desired orientation of the display is easier to achieve.
• If required, you can use one of the supplied adapters for Danfoss valves (see “5.2.4 Adapter for Danfoss” on or the supplied support ring (see “5.2.1 Removing the thermostat” on.

Support ring

• The valves from different manufacturers may have tolerance fluctuations that make the radiator thermostat more loosely seated on the valve.
• In this case, the provided support ring should be placed into the flange before mounting the device (see fig. 10). You can then mount the radiator thermostat again as described above.

Adapter for Danfoss

• One of the provided adapters is required to attach to Danfoss valves. The assignment of the suitable adapter to the relevant valve can be found in the following illustrations.
• Please ensure that you do not trap your fingers between the two halves of the adapter!
• The RA and RAV adapters have been manufactured with pretension in order to provide a better seat. Use a screw-driver during installation if necessary, and bend it open slightly in the vicinity of the screw (see following figures).

Danfoss RA

• The Danfoss valve bodies have elongated notches around their circumference, which also ensure that the adapter is properly seated when it snaps on.
• During installation, please ensure that the pins in-side the adapter are lined up with the notches on the valve.
• Snap the adapter completely onto the valve.
• Attach the adapter using the provided screw and nut.

Danfoss RAV

• The Danfoss valve bodies have elongated notches around their circumference, which also ensure that the adapter is properly seated when it snaps on.
• During installation, please ensure that the pins in-side the adapter are lined up with the notches on the valve.
• Snap the adapter completely onto the valve.
• Attach the adapter using the provided screw and nut.
• Place the spigot extension on the valve pin.

Danfoss RAVL

• The Danfoss valve bodies have elongated notches around their circumference, which also ensure that the adapter is properly seated when it snaps on.
• During installation, please ensure that the pins in-side the adapter are lined up with the notches on the valve.
• Snap the adapter completely onto the valve.
• Place the spigot extension on the valve pin.
• The RAVL adapter does not need to be screwed on.

Adaption run

• Once the batteries have been inserted, the motor reserves. Meanwhile, In and the activity symbol u are displayed.
• If the adapter run has been initiated prior to mounting or if an error message (F1, F2, F3) is displayed, press the system button (D) the motor reverses to the In position. The adaptation run can then be restarted.
• After the radiator thermostat has been mounted successfully, an adaption run has to be performed in order to adapt the device to the valve.

To do this, proceed as follows:

• As soon as is displayed, press the system button (D) to start the adaption run.
• If the display backlight is off, you must press but-ton (D) a second time to start the adaption run.
• Now, the radiator thermostat performs the adapting run and the activity symbol (U) are displayed. During this time, no other operation is possible. After the adapting run has been successful, the display returns back to normal. You can now start operating the radiator ther-mostat.

Operation

• After adding and mounting have been performed, sim-ple operations are available directly on the device.
• Fur-ther information on operation via the Homematic IP app can be found in the Homematic IP user guide at www.homematic-ip.com.
• If the radiator thermostat is in stand-by mode, press the system button (D) once to activate the display before using the device.
• Temperature: Turn the temperature control dial (E) slightly to the right or to the left to change the temperature of the radiator. In automatic mode, the manually set temperature will remain the same until the next point at which the profile changes.
• Afterwards, the defined heating profile will be activated again via the app. During manual operation, the temperature remains activated until the next manual change.
• Boost function: Press the system button (D) briefly to activate the boost function for heating up the radiator quickly and briefly by opening the valve. There will be a pleasant room temperature right away because of the radiated heat.
• Adjusting the display direction: Press the system button (D) and at the same time turn the temperature control dial (E) in the direction you want the display to turn (see fig. 11). The display will rotate by 180°.
• The operating lock of the radiator thermostat can be activated and deactivated via the Homematic IP app. Tap on the menu symbol in the top left of the screen of your app and select the menu item “Device overview”.
• Select your radiator thermostat to switch the operating lock “ON” or “OFF”.

Replacing batteries

• If the symbol for empty batteries C ( LO ) appears in the display or in the app, please replace the used batteries by two new LR6/mignon/AA batteries. You must observe the correct battery polarity.
• Open the battery compartment (C) by pushing the battery compartment cover (C) down (see fig. 3).
• Remove the empty batteries.
• Insert two new 1.5 V LR6/mignon/AA batteries into the battery compartment, making sure that you insert them the right way round (see fig. 12).
• Slide the battery compartment cover (C) back on from the bottom upwards (see fig. 5).
• Once the batteries have been inserted, the radiator thermostat will perform a self test (approx. 2 seconds). This is followed by the initialization ( In and a test display (orange and green light).
• Start the adaption run again by pressing the system button (D).
• Caution! There is a risk of explosion if the battery is not replaced correctly. Replace only with the same or equivalent type. Never recharge non-re-chargeable batteries. Do not throw the batteries into a fire.
• Do not expose batteries to excessive heat. Do not short-circuit batteries. Doing so will present a risk of explosion.
• Caution! Avoid skin and eye contact with leaking batteries! Wear suitable protective gloves when removing leaking batteries and residues from a device! In case of skin contact flush with plenty of water!

Troubleshooting

Weak batteries

• Provided that the voltage value permits it, the radiator thermostat will remain ready for operation also if the battery voltage is low.
• Depending on the particular load, it may be possible to send transmissions again repeatedly, once the batteries have been allowed a brief recovery period.
• If the voltage drops too far during transmission, the empty battery symbol C ( LO ) and the corresponding error code will be displayed on the device (see “8.4 Error codes and flashing sequences” on page 60).
• In this case, replace the empty batteries by two new batteries (see “7 Replacing batteries” on.

Command not confirmed

• If at least one receiver does not confirm a command, the device LED (D) lights up red at the end of the failed transmission process.
• The failed transmission may be caused by radio interference (see “11 General information about radio operation” on).

The failed transmission may also be caused by the following:

• Receiver cannot be reached.
• Receiver is unable to execute the command (load failure, mechanical blockade, etc.).
• Receiver is defective.

Duty cycle

• The duty cycle is a legally regulated limit of the transmission time of devices in the 868 MHz range. The aim of this regulation is to safeguard the operation of all devices working in the 868 MHz range.
• In the 868 MHz frequency range we use, the maximum transmission time of any device is 1% of an hour (i.e. 36 seconds in an hour). Devices must cease transmission when they reach the 1% limit until this time restriction comes to an end. Homematic IP devices are designed and produced with 100% conformity to this regulation. During normal operation, the duty cycle is not usually reached. However, repeated and radiointensive adding processes mean that it may be reached in isolated instances during start-up or initial installation of a system. If the duty cycle is exceeded, this is indicated by one long red lighting of the device LED (D), and may manifest itself in the device temporarily working incorrectly.
• The device starts working correctly again after a short period (max. 1 hour).

Error codes and flashing sequences

Please try again (see sec. Command not confirmed Duty cycle” on.
Short orange flashing (every 10 s)| Pairing mode active| Enter the last four numbers of the device serial number to confirm Pairing” on.
6x long red flashing| Device defective| Have a look at your app for error message or contact your retailer.
---|---|---
Short orange lighting (after green or red confirmation)| Batteries empty| Replace the batteries Replacing batteries.
Battery information ( __  )| Battery voltage low| Replace the batteries of the device Replacing batteries.
Battery information ( ) and —| Valve moved to error position*| Replace the batteries of the device Replacing batterie.
If empty batteries are not replaced, the radiator thermostat moves to a “valve error position
This avoids, that the set temperature in the room cannot be reached any more due to a low battery. A valve error position of 15 % is set in the factory settings.
1x orange and 1 x green lighting (after inserting batteries)| Test display| Once the test display has stopped, you can continue.
Long and short orange flashing (alternating)| Device software update (OTAU)| Wait until the update is completed.

Restore factory settings

The factory settings of the device can be re-stored. If you do this, you will lose all your settings.

To restore the factory settings of the device, proceed as follows:

• Open the battery compartment (C) by pushing the battery compartment cover (C) down (see fig. 3).
• Remove a battery (see fig. 13).
• Press and hold the system button (D) for 4 seconds while inserting the battery again according to the polarity marks. The LED (D) starts flashing orange quickly and the display will show “ ” (seefig. 13).
• Release the system button again.
• Press and hold down the system button again for 4 seconds, until the LED lights up green (see fig. 14).
• Release the system button to finish the procedure.
• The device will perform a restart.

Maintenance and cleaning

• The device does not require you to carry out any maintenance other than replacing the battery when necessary.
• Enlist the help of an expert to carry out any repairs.
• Clean the device using a soft, lint free cloth that is clean and dry. Do not use any detergents containing solvents, as they could corrode the plastic housing and label.

General information about radio operation

• Radio transmission is performed on a non-exclusive transmission path, which means that there is a possibility of interference occurring.
• Interference can also be caused by switching operations, electrical motors or defective electrical devices.
• The range of transmission within buildings can differ greatly from that available in the open air. Besides the transmitting power and the reception characteristics of the receiver, environmental factors such as humidity in the vicinity have an important role to play, as do on-site structural/screening conditions.
• Hereby, eQ-3 AG, Maiburger Str. 29, 26789 Leer/Germany declares that the radio equipment type Homematic IP HmIP-eTRV-E, HmIP-eTRV-E-S, HmIP-eTRV-E-A is in compliance with Directive 2014/53/EU.
• The full text of the EU declaration of con-formity is available at the following internet address: www.homematic-ip.com

Technical specifications

• Device short name: HmIP-eTRV-E

  • HmIP-eTRV-E-S
  • HmIP-eTRV-E-A

• Supply voltage: 2x 1.5 V LR6/mignon/AA

• Current consumption: 500 mA

• Battery life: 2

• Degree of protection: IP20

• Degree of pollution: 2

• Ambient temperature: 0 to 50 °C

• Dimensions (W x H x D): 53 x 55 x 94 mm

• Weight: 190 g (including batteries)

• Radio frequency band: 868.0-868.6 MHz 869.4-869.65 MHz

• Maximum radiated power: 10 dBm

• Receiver category: SRD category 2

• Typ. open area RF range: 230 m

• Duty cycle: < 1 % per h/< 10 % per h

• Construction of the regulation and control unit: independently mounted electronic regulation and control unit
  Method of operation: Type 1

• Connection: M30 x 1.5 mm

Subject to technical changes

Instructions for disposal

• This symbol means that the device and the batteries or accumulators must not be disposed of as household waste, general waste, or in a yellow bin or yellow sack.
• For the protection of health and the environment, you must take the product, all electronic parts included in the scope of delivery, and the batteries to a municipal collection point for old electrical and electronic equipment to ensure their correct disposal.
• Distributors of electrical and electronic equipment or batteries must also take back obsolete equipment or batteries free of charge.
• By disposing of it separately, you are making a valuable contribution to the reuse, recycling and other methods of recovery of old devices and old batteries.
• You must separate any old batteries and accumulators of old electrical and electronic devices from the old device if they are not enclosed by the old device before handing it over to a collection point and to dispose of them separately at the local collection points.
• Please also remember that you, the end user, are responsible for deleting personal data on any old electrical and electronic equipment before disposing of it.

Information about conformity

• The CE sign is a free trading sign addressed exclusively to the authorities and does not include any warranty of any properties.
• For technical support, contact your specialist dealer.
• Kostenloser Download der Homematic IP App! Free download of the Homematic IP app!

Bevollmächtigter des Herstellers:

• Manufacturer’s authorised representative: eQ-3 AG Maiburger Straße 29 26789 Leer / GERMANY www.eQ-3.de

Documentation © 2023 eQ-3 AG, Germany

• All rights reserved. Translation from the original version in German.
• This manual may not be reproduced in any format, either in whole or in part, nor may it be duplicated or edited by electronic, mechanical or chemical means, without the written consent of the publisher.
• Typographical and printing errors cannot be excluded. However, the information contained in this manual is reviewed on a regular basis and any necessary corrections will be implemented in the next edition. We accept no liability for technical or typographical errors or the consequences thereof.
• All trademarks and industrial property rights are acknowledged.
• Printed in Hong Kong
• Changes may be made without prior notice as a result of technical advances.
• 155216 (web) Version 1.4 (09/2023)

References

• Home page | Homematic IP
• Startseite - eQ-3
• Home page | Homematic IP

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