FoMaKo 20X IP Streaming Camera User Manual

June 17, 2024
FoMaKo

NDI/HDMI/USB IP PTZ CAMERA
UserManual (V1.0)
Focus Your Streaming
www.fomako.net

20X IP Streaming Camera

FoMaKo 20X IP Streaming Camera

E-mail: [email protected]
Website: www.fomako.net
Phone: 0086-18565635753
Address: 10F NiuLanQian Building,Minzhi, longhua, shenzhen, China, 518000
Please feel free to contact us if you have any questions.
Please Note: Only NDi version cameras have NDi function, other version cameras don’t have NDi function.

FoMaKo IP Streaming Camera Quick Start

Dear Friend,
Thanks for ordering FoMaKo cameras. To setup your streaming system easier, please read this quick start instruction first.
Video Out Methods:

  1. HDMI video output:
    – HDMI port to HDMI TV/monitor, to preview video and change camera setting by press “menu” on remote control
    – HDMI port to HDMI video switch’mixer
    – Use HDMI to USB video capture card converting HDMI signal to USB signal, then, you can use this camera as normal USB camera

  2. LAN Video output: Before using “LAN Video Out” . we should add the camera to your network.

  3. USB Video out, you can use the camera as an USB webcam
    (This camera comes with newest firmware with DHCP enable, network settings is much easier than other cameras.)

How to find outcamera’s IP:FoMaKo 20X IP Streaming Camera -
parts Please keep your camera connect to the router, only router can assign IP address for the camera.
If router can’t assign IP address for camera successfully, camera will keep default IP address: 192.168.5.163
Method One:(By tool)
Step 1: Download FoMaKo Camera IP Scanner tool and run it:
Visit our official support site: www.tomako.net, search “TO1” and download,
Step 2: Click “search”, you can see camera’s IP
(Please note: This tool can only run from Windows OS, and computer must be connected to the same router which camera connected to.)
Method Two:(By HDMI)
Step 1: Camera HDMI port ->HDMI Cable->TV/monitor-> Camera’s video come out on your screen
Step 2: Go to camera’s menu by press “menu” button on remote control -> Network-> IP Addr. you can see camera’s IP address which assigned by your router. Please check the picture, this camera’s IP is 192.168.0.100, you can also change camera’s IP address from here.
Method Three:(By USB)
Step!: Camera USB port-> USB cable-> Computer USB port
Step2: Run computer’s Camera App (any camera software is ok), it will recognize FoMaKo camera,
Step3: Go to camera’s menu by press “menu” button on remote control -> Network-> IP Addr. you can see camera’s IP address which assigned by your router.FoMaKo 20X IP Streaming Camera - parts1 Turn off “DHCP”
You can turn off DHCP from camera’ menu or from camera’s webpage
(Important: turn off DHCP, the camera will keep currently IP address, otherwise when camera reboot, the IP address will be changed.)
If you want to move camera to another network, you’d better turn on DHCP first,then router will assign new IP address for camera.
Login Camera’s Webpage
Now, you can login camera’s webpage by camera’s IP address: 192.168.0.100.
we recommend to use Google Chrome.
username: admin
password: adminFoMaKo 20X IP Streaming Camera -
parts2 Add Camera to IP PTZ Controller:
Some information you need:
IP Visca port: 5678
Sony Visca port: 52381
Onvif Port: 2000
User Name: admin
Password: admin
We recommend to use Sony Visca or IP Visca control protocol, the two protocols are more steady and work better.
Let’s use FoMaKo KC608 Pro IP controller for example:
FoMaKo KC608 Pro controllers are optimized for FoMaKo cameras, it is very easy to let them work together.

  1. Add the controller to the same LAN as camera, the router will assign an IP address for IP controller
  2. Press “search” button on controller, it will show camera’s IP address
  3. Choose “VISCA Over IP” and press “Enter”
  4. Add to Shortcut Keys, you can assign 7 cameras to shortcut keys CAMI~CAM7
  5. Press CAM1~CAM7 to control the camera

FoMaKo 20X IP Streaming Camera - parts3 How To Enable AI Tracking
F1; Turn off auto tracking
F2: Turn on auto tracking
F3: Switch auto tracking modes
F4: Switch auto tracking to follow a different person (Note: The Al tracking is signal person tracking, you’d better don’t block the track target)
If you need more supports, please contact us at: [email protected], normally, we can reply you within 12hours.
FoMaKo Supports Team

Attentions

Improper operations may damage the product structure and result in mechanical failure.
Please note the following tips:FoMaKo 20X IP Streaming Camera -
parts5 Do not move the camera by grabbing the head.
Move the camera by holding the bottom with one or both hands.
Please do not rotate the lens and holder manually no matter the camera is power on or off; otherwise it may damage the camera structure and result in failure of camera self-check and unable to start the camera.FoMaKo 20X IP
Streaming Camera - parts6This manual introduces functions, installations and operations for this PTZ camera in details. Please read this manual carefully before installation and use.

  1. Cautions
    1.1 Avoid damage to product caused by heavy pressure, strong vibration or immersion during transportation, storage and installation.
    1.2 Housing of this product is made of organic materials. Do not expose it to any liquid, gas or solids which may corrode the shell.
    1.3 Do not expose the product to rain or moisture.
    1.4 To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried out by qualified technicians.
    1.5 Do not use the product beyond the specified temperature, humidity or power supply specifications.
    1.6 Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the image:
    1.7 This product contains no parts which can be maintained by users themselves. Any damage caused by dismantling the product by user without permission is not covered by warranty.

  2. Electrical Safety
    Installation and use of this product must strictly comply with local electrical safety standards.
    The power supply of the product is +12V, the max electrical current is 2A .

  3. Install
    3.1 Do not rotate the camera head violently, otherwise it may cause mechanical failure;
    3.2 This product should be placed on a stable desktop or other horizontal surface. Do not install the product obliquely, otherwise it may display inclined image;
    3.3 Ensure there are no obstacles within rotation range of the holder.
    3.4 Do not power on before completely installation.

  4. Magnetic Interference
    Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may cause radio interference in household application. Appropriate measure is required.

Camera Installation

1.1 Camera IntroductionFoMaKo 20X IP Streaming Camera -
parts8

1. Camera Lens
2. Receiving Light
3. Hole for Installation Fixation
4. Screw Hole for Tripod
5. USB 3.0| 6. HDMI
7. Audio In Jacket
8. RS485 Input
9. LAN(POE&NDI optional) Port
10. DC12V Input Power Supply Socket
11. Power Switch
---|---

1.2 Interfaces and ConnectionFoMaKo 20X IP Streaming Camera -
parts9

  1. After power on and self-checking, the camera will automatically return to the preset 0 position if it’s pre-set.
  2. The default address for the IR remote control is 1#.

If restore the menu to factory defaults, the remote control address will restore to 1#.

Product Overview

2.1 DimensionFoMaKo 20X IP Streaming Camera -
parts10 2.2 Accessory
Please check below standard and optional accessories when unpacking the box.

Standard Accessory Optional Accessory
Power adapter Wall Mount
IR Remote Control Ceiling Mount
USB3.0 Cable
operating manual

2.3 Main Features
This series camera has perfect functions, superior performance and rich video output interfaces; Featuring with advanced ISP processing algorithms, offering vivid and high resolution video with a strong sense of depth and fantastic color rendition. It supports H.264/H.265 encoding which makes motion video more fluent and clear under low bandwidth conditions.

  • Full HD Resolution: 1/2.8 inch high quality CMOS sensor. Resolution is up to 1920×1080 with frame rateup to 60fps.
  • Leading Auto Focus Technology: Fast, accurate and stable auto focusing technology.
  • Low Noise and High SNR: Super high SNR image is achieved with low noise CMOS. Advanced 2D/3D noise reduction technology further reduces the noise while ensuring high image clarity.
  • Multiple Video Output Interfaces: HDMI, LAN, USB3.0; LAN (POE&NDI function is optional, please consult the dealer for specific models).
  • Multiple Audio/Video Compression Standards: Support H.264/H.265 video compression, up to 1920×1080 resolution 60fps; support AAC, MP3 and G.711A audio compression. 16000, 32000, 44100, 48000 sampling frequency, the G.711A encoding supports only 8000 sampling frequencies.
  • Built-in Gravity Sensor: Support PTZ auto-flip function and easy installation.
  • Multiple Network Protocol: Support ONVIF, GB28181, RTSP, RTMP,VISCA OVER IP, IP VISCA, RTMPS, SRT, NDI protocols; Support RTMP push mode, easy to be connected to streaming server (Wowza, FMS); Support RTP multicast mode; Support network full command VISCA control protocol.
  • Control Interface: RS485 control camera.
  • Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols; Support automatic identification protocols.
  • Quiet Pan / Tilt Movement: With high accuracy step driving motor, camera can pan / tilt extremely quiet and smooth.
  • Sleep function with low power: Support sleep/wake up function with low power consumption, less than 400mw.
  • Multiple Presets: Up to 255 presets (10 presets via remote control).
  • IR Remote Control: Users can use IR remote control to control the camera, can also do menu settings by HDMI and USB Connection to display device.(LAN connection can’t use menu setting by IR Remote Contol)
  • Multiple Application: Online-education, Lecture Capture, Webcasting, Video conferencing, Tele-medicine, Unified Communication, Emergency command and control systems, etc.
  • AI humanoid tracking: built-in high-speed processor and the use of exclusive advanced image processing and analysis algorithms, users can choose real-time tracking and regional tracking according to the use of the environment, you can click the person object box through the web page to switch tracking objects.

2.4 Technical Parameter

Model 20X

Camera Parameter
Optical Zoom| 20X f=5.05-91.49mm
Sensor| 1/2.8 inch high quality HD CMOS sensor
Effective Pixels| 16: 9, 2.07 megapixel
 | HDMI
Video Format| 1080P60/50/30/25/59.94/29.97; 720P60/50/59.94/29.97;
USB3.0:
 | H264/MJPG:
 | 19201080P60/30/25/20/15/10/5fps;
 | 1280
720P30/25/20/15/10/5fps;
960540P30/25/20/15/10/5fps;
800
600P30/25/20/15/10/5fps;
800448P30/25/20/15/10/5fps;
720
576P30/25/20/15/10/5fps;
720480P30/25/20/15/10/5fps;
640
480P30/25/20/15/10/5fps;
640360P30/25/20/15/10/5fps;
352
288P30/25/20/15/10/5fps;
320240P30/25/20/15/10/5fps; YUY2:
1920
1080P30/25/20/15/10/5fps;
1280720P30/25/20/15/10/5fps;
1024
576P30/25/20/15/10/5fps;
800600P30/25/20/15/10/5fps;
800
448P30/25/20/15/10/5fps;
640480P30/25/20/15/10/5fps;
640
360P30/25/20/15/10/5fps;
480270P30/25/20/15/10/5fps;
320
180P30/25/20/15/10/5fps; NV12:
19201080P30/25/20/15/10/5fps;
1024
720P30/25/20/15/10/5fps;
1024576P30/25/20/15/10/5fps;
800
600P30/25/20/15/10/5fps;
800448P30/25/20/15/10/5fps;
640
480P30/25/20/15/10/5fps;
640360P30/25/20/15/10/5fps;
480
270P30/25/20/15/10/5fps;
320*180P30/25/20/15/10/5fps;
---|---
View Angle| 3.5°(N)60°(W)
AV| F1.8 – F2.9
Digital Zoom| 10X
Minimum Illumination| 0.5 Lux (F1.8, AGC ON)
DNR| 2D & 3D DNR
White Balance| Auto/Manual/One- push/3000K/3500K/4000K/4500K/5000K/5500K/6000K/6500K/7000K
Focus Mode| Auto/Manual/One Push Focus
Exposure Mode| Auto/Manual/Shutter Priority, Aperture Priority, Brightness Priority
Iris| Auto/Manual
Electronic Shutter| Auto/Manual
BLC| ON/OFF
WDR| OFF/ Dynamic level adjustment
Video Adjustment| Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR| ≥50dB
Input/Output Interface
Video Interfaces| HDMI、LAN(POE&NDI optional)、USB3.0、A-IN、RS485、DC12V Power Supply、 Power Switch
Video Output| HDMI, LAN,USB3.0
Video Stream| Dual stream output
Video Bitrate| 64Kbps~40960Kbps
Video Compression Format| LAN:H.264、H.265

USB 3.0:MJPG、H264、H.265、YUY2、NV12

Audio Input Interface| Double track 3.5mm linear input
Audio Output Interface| HDMI, USB 3.0, LAN
Audio Compression Format| AAC/MP3/G.711A
Audio Bitrate| 32Kbps, 48Kbps, 64Kbps, 96Kbps, 128Kbps
Network Interface| 100M Ethernet port(10/100BASE-TX)
Control Interface| RS485
Control Protocol| VISCA/Pelco-D/Pelco-P, Baud Rate: 115200/38400/9600/4800/2400bps
---|---
Power Interface| HEC3800 outlet (DC12V)
Power Supply| Input AC110V-AC220V; Output DC12V/2.0A
Input Voltage| DC12V±10%
Input Current| Maximum: 1A
Power Consumption| Maximum: 12W
Network Protocols| TCP/IP, RTSP, RTMP, VISCA OVER IP, IP VISCA, RTMPS, SRT, NDI, ONVIF, GB/T28181;
Support Network VISCA control protocol;
Support remote upgrade, reboot and reset
PTZ Parameter
Pan/Tilt Rotation| ±170°, -90°~+90°
Pan Control Speed| 0.1°/s~100°/s
Tilt Control Speed| 0.1°/s~45°/s
Preset Speed| Pan: 60°/sec, Tilt: 30°/sec
Preset Accuracy| ±0.1°
Preset Number| 255 presets (10 presets via remote control)
Other Parameter
Stored Temperature| -10℃~+70℃
Stored Humidity| 20%~90%
Working

Temperature

| -10℃~+50℃
Working Humidity| 20%~80%
Dimension| 253.5mm×144mm×169mm
Weight| 1.46KG
Accessory
Package| Power Supply, RS232 Control Cable, IR Remote Control, User Manual
Optional Accessories| Ceiling / wall Mount (Extra Cost)

Remote Control

3.1 Keys Introduction for IR Remote Control
After camera starts normally, it receives and executes the infrared command, press the button of the remote control, the remote control receiving indicator light flashes green, release the button, the indicator light stops flashing. You can use the infrared remote control to perform operations such as preset position setting, positioning, leveling, and tilting.

  1. In this manual, “press the key” means a click rather than a long-press, and a special note will be given if a long- press for more than one second is required.
  2. When a key-combination is required, do it in sequence. For example,“ 【】+【#】+【F1】”means press “【】”first and then press“【#】” and last press“【F1】”.

1. Standby Key
The camera enters standby mode if long press 3s on standby key;
Long press 3s again on the standby key, the camera will self-check again and return to HOME position (If preset 0 position is set, the camera will return to preset 0 position without operation within 12s).
2. Camera SelectionFoMaKo 20X IP Streaming Camera -
parts11 Select the camera address to control.
3. Focus ControlFoMaKo 20X IP Streaming Camera -
parts12 Auto: auto focus mode
Manual: manual focus mode
Focus + (near): Press【FOCUS +】 key (Valid only in manual focus mode)
Focus – (far): Press 【FOCUS -】 key (Valid only in manual focus mode)
Press and hold the keys, the action of focus will keep continue and stop as soon as the key is released.
4. ZoomControlFoMaKo 20X IP Streaming Camera -
parts13 ZOOM +: press【ZOOM ︿】key to zoom in
ZOOM – : press【ZOOM ﹀】key to zoom out
Press and hold the keys, the action of focus will keep continue and stop as soon as the key is released.
5. Set and Clear PresetsFoMaKo 20X IP Streaming Camera -
parts14 Set Preset: press 【PRESET】 button, and then press the number key 0-9 to set preset positions.
Note: 10 presets via remote control.
Call Preset : Press a number key 0-9 directly to call a preset position.
Note: If the number key is not preset, it is invalid.
Clear Preset: press 【CLEAR】 button, and then press the number key 0-9 to clear preset positions.
Note : press the【#】 key three times continually to clear all presets.
6. Auto Tracking ButtonsFoMaKo 20X IP Streaming Camera -
parts15 F1: Turn off auto tracking
F2: Turn on auto tracking
F3: Switch auto tracking modes
F4: Switch auto tracking to follow a different person
7. Pan/Tilt ControlFoMaKo 20X IP Streaming Camera -
parts16

Up: press Down: press
Left: press Right: press

Back to middle position: press“【HOME】”
Press and hold the up/down/left/right key, the pan/tilt movements will keep running, from slow to fast, until it runs to the endpoint; stop as soon as the key is released.
8. Menu Setting 【MENU】: Open / close the OSD menu
【HOME】: Camera lens back to the middle position;
Confirm button; Enter next menu
【↑】【↓】:Choose item
【←】【→】:Modify values
【BLC】:Turn on or off the back light compensation
9. Camera Remote Control AddressSetting】+【#】+【F1】:Camera Address No.1
】+【#】+【F2】:Camera Address No. 2
】+【#】+【F3】:Camera Address No. 3
】+【#】+【F4】:Camera Address No. 4
10. P/T/Z /Preset Speed SettingFoMaKo 20X IP Streaming Camera -
parts19 P/T Speed + :Remote Control Pan/Tilt Speed +
P/T Speed – :Remote Control Pan/Tilt Speed –
Zoom Speed + :Remote Control Zoom Speed +
Zoom Speed – :Remote Control Zoom Speed –
Preset Speed + :Remote Control Preset Speed +
Preset Speed – :Remote Control Preset Speed –
Preset Zoom Speed + :Remote Control Preset Zoom Speed +
Preset Zoom Speed – :Remote Control Preset Zoom Speed –
L/R Set: Control the forward and reverse rotation of P/T
9. Key CombinationFoMaKo 20X IP Streaming Camera -
parts20

  1. 【#】+【#】+【#】: Clear all presets
  2. 【*】+【#】+【6】: Restore factory defaults
  3. 【*】+【#】+【3】: Menu set to Chinese
  4. 【*】+【#】+【4】: Menu set to English
  5. 【*】+【#】+【7】: Show Camera’s current IP address
  6. 【*】+【#】+【9】: Flip switch
  7. 【*】+【#】+Auto: Enter aging mode
  8. 【#】+【*】+Auto: Exit aging mode
  9. 【*】+【#】+Manual: Restore the default user name, password, and enable DHCP
  10. 【#】+【#】+【0】: Switch the video format to 1080P60
  11. 【#】+【#】+【1】: Switch the video format to 1080P50
  12. 【#】+【#】+【2】: Switch the video format to 1080I60
  13. 【#】+【#】+【3】:Switch the video format to 1080I50
  14. 【#】+【#】+【4】: Switch the video format to 720P60
  15. 【#】+【#】+【5】:Switch the video format to 720P50
  16. 【#】+【#】+【6】:Switch the video format to 1080P30
  17. 【#】+【#】+【7】: Switch the video format to 1080P25
  18. 【#】+【#】+【8】::Switch the video format to 1080P59
  19. 【#】+【#】+【9】::Switch the video format to 1080I59

Note: If the address of former remote control is not address 1 but another one from 2, 3, 4, the corresponding camera address will restore to address 1 when all parameters are restored to factory default. User should change the remote control address to address 1.
3.2 Menu Introduction
Note: The modification valid only if exit the menu before save and power off.
1) Menu Control
【MENU】: Enter / exit the OSD menu or return to the previous menu
【HOME】: Enter next menu
【↑】【↓】:Choose item
【←】【→】:Modify values
2) English MenuFoMaKo 20X IP Streaming Camera -
parts21

Network Configuration

4.1 Network Connection
When you powered on the camera for the first time, please press “* # Manual” one by one on the remote control to restore the camera, it will be more easier to do the following settings.FoMaKo 20X IP Streaming Camera -
parts22If you have more than one camera, please restore the cameras one by one:
Power on Cam1, restore Cam1, power offCam1;
Power on Cam2, restore Cam2, power offCam2;
Power on Cam3, restore Cam3, power offCam3;
…….
Now, Please follow the steps to add the camera to your network:
Step 1: Power on the camera
Step 2: Camera HDMI port ->HDMI Cable->TV/monitor-> Camera’s video come out on your screen
Step 3: Camera LAN port -> Network Cable- > Router/switch (which your PC connected to)
Step 4: Go to camera’s menu by press “menu” button on remote control -> Network-> IP Addr. you can see camera’s IP address which assigned by your router. Please check the picture, this camera’s IP is 192.168.0.100 (Camea’s LCD screen will show the IP address too)
Step 5 : Turn “DHCP” to “OFF” , “whether to reset”: YES,
Press “Home” button to confirm the settings on remote control, the camera will reboot.
(Important: turn offDHCP, the camera will keep currently IP address, or when camera reboot, the IP address will be changed.)FoMaKo 20X IP Streaming
Camera - parts23 4.2 Web Login
Input the Camera’s IP address(example IP: 192.168.0.100) in the browser (Google Chrome recommend) and click Enter button to enter into Web Client login page. User can login as administrator and normal user. If login as administrator (Default User name/Password: admin), users can preview, playback, and set configuration in the Web Client; If login in as normal user (Default User name/Password: user1 or user2), users can only preview, playback and logout, no option for configuration.
Language Selection: click Chinese/English in the upper right corner of the login page to select the language type of the web interface.FoMaKo 20X IP
Streaming Camera - parts24 4.3 Streaming
1. Video Stream Capture
1)Configurations -> Video Configure-> Video EncodeFoMaKo 20X IP Streaming
Camera - parts25Configure the parameters according to the network environment. Note: stream name live/av0 (live/ XXX)
For example:
Camera’s example IP is 192.168.0.100. The way to obtain the RTSP video stream is as below
rtsp://192.168.0.100:554/live/av0(av0 main stream)
rtsp://192.168.0.100:554/live/av1(av1 sub stream)
Camera’s example IP is 192.168.0.100. the way to obtain RTMP video stream is as below
rtmp://192.168.0.100:1935/live/av0(av0 main stream)
rtmp://192.168.0.100:1935/live/av1(av1 sub stream)
2)Configurations > Network Configure> SRT![FoMaKo 20X IP Streaming Camera

  • parts26](https://manuals.plus/wp-content/uploads/2024/02/FoMaKo-20X-IP- Streaming-Camera-parts26.jpg)Configure the parameters according to the network environment; Camera’s example IP is 192.168.0.100, and the way to obtain the SRT video stream is as follows: srt://192.168.0.100:9000
    2. Push Video Stream
    Configurations -> Video Configure-> Stream PublishFoMaKo 20X IP Streaming
Camera - parts27Push RTMP stream to public network server, the stream camera IP must be on the public network, otherwise it will fail to connect to server.
    Host address: server address, which can be either a domain name or an IP address
    Host port: server default port number
    Stream name: live/test (live/ XXX)
    Username and password: the username and password set by the server, or leave it empty
    Access url:rtmp://host domain name: host port/live/xxx
    Or (rtmp: //host IP address: host port/live/xxx)
    3. NDI Configuration (for NDI camera only)
    Configurations -> Video Configure-> NDIFoMaKo 20X IP Streaming Camera -
parts28Click the NDI enable switch and restart the camera to use the NDI function.
    4.4 Software Upgrading

    1. Log in to the web page and manage camera settings. The default page is preview interface, where users cam PTZ control, record video, preset camera positions and etc.
    2. Configurations -> System Configure-> UpdateFoMaKo 20X IP Streaming Camera - parts29
    3. Click “browse” to select .mrg update file, then click upgrade button to finish software upgrading.
    4. Camera reboot after completion of firmware update. It prompts with “successful upgrade”.
      Log in to check the firmware version to make sure software upgrade successful.
      Then click “restore factory default”, reboot and restore parameters to factory default ( user name: admin; password admin).

Serial Port Communication and Control

The camera could be controlled through RS232/RS485/RS422 interface; RS232 serial parameter are as follows: Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.
After power on, the camera first goes left, then back to the middle position. Self-test is finished after the zoom moved to the farthest and then back to the nearest position. If the camera saved 0 preset before, it will be back to that position after initialization. At this point, the user can control the camera by the serial commands.
5.1 VISCA Protocol Return Command

Ack/Completion Message

 | Command Packet| Note
ACK| z0 41 FF| Returned when the command is accepted.
Completion| z0 51 FF| Returned when the command has been executed.

z = camera address + 8

Error Messages

 | Command Packet| Note
Syntax Error| z0 60 02 FF| Returned when the command format is different or when a command with illegal command parameters is accepted
Command Executable Not| z0 61 41 FF| Returned when a command cannot be executed due to current conditions. For example, when commands controlling the focus manually are received during auto focus.

5.2 VISCA Protocol Control Command

Command Function Command Packet Note
AddressSet Broadcast 88 30 0p FF p:Address setting
IF_Clear Broadcast 88 01 00 01 FF I/F Clear
CAM_Power On 8x 01 04 00 02 FF Power ON/OFF
Off 8x 01 04 00 03 FF



CAM_Zoom

| Stop| 8x 01 04 07 00 FF|
Tele(Standard)| 8x 01 04 07 02 FF
Wide(Standard)| 8x 01 04 07 03 FF
Tele(Variable)| 8x 01 04 07 2p FF| p = 0(low) – F(high)
Wide(Variable)| 8x 01 04 07 3p FF
Direct| 8x 01 04 47 0p 0q 0r 0s FF| pqrs: Zoom Position







CAM _Focus

| Stop| 8x 01 04 08 00 FF|
Far(Standard)| 8x 01 04 08 02 FF
Near(Standard)| 8x 01 04 08 03 FF
Far(Variable)| 8x 01 04 08 2p FF| p = 0(low) – F(high)
Near (Variable)| 8x 01 04 08 3p FF
Direct| 8x 01 04 48 0p 0q 0r 0s FF| pqrs: Focus Position
Auto Focus| 8x 01 04 38 02 FF|
Manual Focus| 8x 01 04 38 03 FF|
One Push mode| 8x 01 04 38 04 FF|
CAM _Zoom Focus| Direct| 8x 01 04 47 0p 0q 0r 0s 0t 0u 0v 0w FF| pqrs: Zoom Position tuvw: Focus Position
 | High| 8x 01 04 58 01 FF|
CAM_AFSensitivity| Normal| 8x 01 04 58 02 FF| Focus sensitivity Setting
---|---|---|---
Low| 8x 01 04 58 03 FF



CAM_AFZone

| Front| 8x 01 04 AA 00 FF| ****


Focus Region Setting

Beting| 8x 01 04 AA 01 FF
Meeting| 8x 01 04 AA 02 FF
Education| 8x 01 04 AA 03 FF
Moving| 8x 01 04 AA 04 FF
Middle| 8x 01 04 AA 05 FF


CAM_WB

| One Push mode| 8x 01 04 35 03 FF|
One Push Trigger| 8x 01 04 10 05 FF| One Push WB Trigger(Enabled during One Push WB mode)
CAM_WB Mode| 8x 01 04 35 pq FF| pq = 00–0B WBMode


CAM_AWBSensitivity

| Low| 8x 01 04 A9 00 FF| ****

WB Sensitivity Setting

Normal| 8x 01 04 A9 01 FF
High| 8x 01 04 A9 02 FF



CAM _RGain

| Reset| 8x 01 04 03 00 FF| ****

Manual Control of R Gain

Up| 8x 01 04 03 02 FF
Down| 8x 01 04 03 03 FF
Direct| 8x 01 04 43 00 00 0p 0q FF| pq: R Gain
CAM_ Bgain| Reset| 8x 01 04 04 00 FF| Manual Control of B Gain
Command| Function| Command Packet| Note
 | Up| 8x 01 04 04 02 FF|
 | Down| 8x 01 04 04 03 FF|
 | Direct| 8x 01 04 44 00 00 0p 0q FF| pq: B Gain
CAM_AE| Full Auto| 8x 01 04 39 00 FF| Automatic Exposure mode
 | Manual| 8x 01 04 39 03 FF| Manual Control mode
 | Shutter priority| 8x 01 04 39 0A FF| Shutter Priority Automatic Exposure mode
 | Iris priority| 8x 01 04 39 0B FF| Iris Priority Automatic Exposure mode
 | Bright| 8x 01 04 39 0D FF| Bright mode
CAM_Shutter| Reset| 8x 01 04 0A 00 FF| Shutter Setting
 | Up| 8x 01 04 0A 02 FF|
 | Down| 8x 01 04 0A 03 FF|
 | Direct| 8x 01 04 4A 00 00 0p 0q FF| pq: Shutter Position
CAM_Iris| Reset| 8x 01 04 0B 00 FF| Iris Setting
 | Up| 8x 01 04 0B 02 FF|
 | Down| 8x 01 04 0B 03 FF|
 | Direct| 8x 01 04 4B 00 00 0p 0q FF| pq: Iris Position
CAM_Gain Limit| Reset| 8x 01 04 0C 00 FF| Gain Limit Setting
 | Up| 8x 01 04 0C 02 FF|
 | Down| 8x 01 04 0C 03 FF|
 | Gain Limit| 8x 01 04 2C 0p FF| p: Gain Positon
CAM_Bright| Reset| 8x 01 04 0D 00 FF| Bright Setting
 | Up| 8x 01 04 0D 02 FF|
 | Down| 8x 01 04 0D 03 FF|
 | Direct| 8x 01 04 4D 00 00 0p 0q FF| pq: Bright Positon
CAM_ExpComp| On| 8x 01 04 3E 02 FF| Exposure Compensation ON/OFF
 | Off| 8x 01 04 3E 03 FF|
 | Reset| 8x 01 04 0E 00 FF| Exposure Compensation Amount Setting
 | Up| 8x 01 04 0E 02 FF|
 | Down| 8x 01 04 0E 03 FF|
 | Direct| 8x 01 04 4E 00 00 0p 0q FF| pq: ExpComp Position
CAM_Back Light| On| 8x 01 04 33 02 FF| Back Light Compensation
---|---|---|---
 | Off| 8x 01 04 33 03 FF|
CAM_WDRStrength| Reset| 8x 01 04 21 00 FF| WDR Level Setting
 | Up| 8x 01 04 21 02 FF|
 | Down| 8x 01 04 21 03 FF|
 | Direct| 8x 01 04 51 00 00 00 0p FF| p: WDR Level Positon
CAM_NR| 2D| 8x 01 04 53 0p FF| P=0-7 0:OFF
 | 3D| 8x 01 04 54 0p FF| P=0-8 0:OFF
CAM_Gamma| | 8x 01 04 5B 0p FF| p = 0 – 4
0:Default 1:
0.45 2:0.50 3:0.55
4:0.63
CAM_Low-Light Mode| ON| 8x 01 04 2D 01 FF| Low-Light Mode Setting
 | OFF| 8x 01 04 2D 00 FF|
CAM_Flicker| OFF| 8x 01 04 23 00 FF| OFF
 | 50HZ| 8x 01 04 23 01 FF| 50HZ
 | 60HZ| 8x 01 04 23 02 FF| 60HZ
CAM_Aperture| Reset| 8x 01 04 02 00 FF| Aperture Control
 | Up| 8x 01 04 02 02 FF|
 | Down| 8x 01 04 02 03 FF|
 | Direct| 8x 01 04 42 00 00 0p 0q FF| pq: Aperture Gain
Command| Function| Command Packet| Note
CAM_PictureEffect| B&W-Mode| 8x 01 04 63 04 FF| PictureEffect Setting
 | OFF| 8x 01 04 63 00 FF|
CAM_Memory| Reset| 8x 01 04 3F 00 pq FF| pq: Memory Number(=0 to 254) Corresponds to 0 to 9 on the Remote Commander
 | Set| 8x 01 04 3F 01 pq FF|
 | Recall| 8x 01 04 3F 02 pq FF|
CAM_LR_Reverse| On| 8x 01 04 61 02 FF| Image Flip Horizontal ON/OFF
 | Off| 8x 01 04 61 03 FF|
CAM_PictureFlip| On| 8x 01 04 66 02 FF| Image Flip Vertical ON/OFF
 | Off| 8x 01 04 66 03 FF|
CAM_ColorSaturation| Direct| 8x 01 04 49 00 00 00 0p FF| P=0-E
0:60%
1:70%
2:80%
3:90%
4:100%
5:110% 6:120%  7:130%  8:140%
9:150% 10:160% 11:160% 12:180%
13:190%
14:200%
CAM_IDWrite|  | 8x 01 04 22 0p 0q 0r 0s FF| pqrs: Camera ID (=0000 to FFFF)
Preset Lock| ON| 8x 01 03 02 FF| Preset Lock ON/OFF
 | OFF| 8x 01 03 03 FF|
Pan Tilt Speed| Set Pan Tilt Speed| 8x 01 02 0p FF| P:1-10
SYS_Menu| ON| 8x 01 04 06 06 02 FF| Turn on the menu screen
 | OFF| 8x 01 04 06 06 03 FF| Turn off the menu screen
IR_Receive| ON| 8x 01 06 08 02 FF| IR(remote commander)receive On/Off
 | OFF| 8x 01 06 08 03 FF|
IR_ReceiveReturn| On| 8x 01 7D 01 03 00 00 FF| IR(remote commander)receive message via the VISCA communication ON/OFF
 | Off| 8x 01 7D 01 13 00 00 FF|
CAM_SettingReset| Reset| 8x 01 04 A0 10 FF| Reset Factory Setting
CAM_Brightness| Direct| 8x 01 04 A1 00 00 0p 0q FF| pq: Brightness Position
CAM_Contrast| Direct| 8x 01 04 A2 00 00 0p 0q FF| pq: Contrast Position
CAM_Flip| OFF| 8x 01 04 A4 00 FF| Single Command For Video Flip
 | Flip-H| 8x 01 04 A4 01 FF|
---|---|---|---
 | Flip-V| 8x 01 04 A4 02 FF|
 | Flip-HV| 8x 01 04 A4 03 FF|
CAM_VideoSystem| Set camera video system| 8x 01 06 35 00 0p FF| P: Video format 0:1080P60;
1:1080P50;
4:720P60;
5:720P50;
6:1080P30;
7:1080P25;
A:1080P59.94;
C:720P59.94;
D:1080P29.97;
Pan_tiltDrive| Up| 8x 01 06 01 VV WW 03 01 FF| VV: Pan speed 0x01 (low speed) to 0x18 (high speed)
WW: Tilt speed 0x01 (low speed) to 0x14 (high speed)
YYYY: Pan Position ZZZZ: Tilt Position
 | Down| 8x 01 06 01 VV WW 03 02 FF|
 | Left| 8x 01 06 01 VV WW 01 03 FF|
 | Right| 8x 01 06 01 VV WW 02 03 FF|
 | Upleft| 8x 01 06 01 VV WW 01 01 FF|
 | Upright| 8x 01 06 01 VV WW 02 01 FF|
 | DownLeft| 8x 01 06 01 VV WW 01 02 FF|
 | DownRight| 8x 01 06 01 VV WW 02 02 FF|
 | Stop| 8x 01 06 01 VV WW 03 03 FF|
 | AbsolutePosition| 8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF|
 | RelativePosition| 8x 01 06 03 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF|
 | Home| 8x 01 06 04 FF|
 | Reset| 8x 01 06 05 FF|
Pan-tiltLimitSet| Set| 8x 01 06 07 00 0W 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF| W:1 UpRight 0:DownLeft YYYY: Pan Limit Position(TBD) ZZZZ: Tilt Limit Position(TBD)
| Clear| 8x 01 06 07 01 0W 07 0F 0F 0F 07 0F 0F 0F FF|

5.3 VISCA Protocol Inquiry Command

Command Command Packet Return Packet Note
CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF On
y0 50 03 FF Off(Standby)
CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position
CAM_FocusAFModeInq 8x 09 04 38 FF y0 50 02 FF Auto Focus
y0 50 03 FF Manual Focus
y0 50 04 FF One Push mode
CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position
CAM_AFSensitivityInq 8x 09 04 58 FF y0 50 01 FF High
y0 50 02 FF Normal
y0 50 03 FF Low
CAM_AFZoneInq 8x 09 04 AA FF y0 50 00 FF Front
y0 50 01 FF Beting
y0 50 02 FF Meeting
y0 50 03 FF Education
y0 50 04 FF Moving
y0 50 05 FF Middle
CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto
y0 50 01 FF 3000K
y0 50 02 FF 4000K
    y0 50 03 FF One Push Mode
--- --- --- ---
y0 50 04 FF 5000K
y0 50 05 FF Manual
y0 50 06 FF 6500K
y0 50 07 FF 3500K
y0 50 08 FF 4500K
y0 50 09 FF 5500K
y0 50 0A FF 6000K
y0 50 0B FF 7000K
CAM_AWBSensitivityInq 8x 09 04 A9 FF y0 50 00 FF Low
y0 50 01 FF Normal
y0 50 02 FF High
CAM_RGainInq 8x 09 04 43 FF y0 50 0B FF pq: R Gain
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain
CAM_AEModeInq 8x 09 04 39 FF y0 50 00 FF Full Auto
y0 50 03 FF Manual
y0 50 0A FF Shutter priority
y0 50 0B FF Iris priority
y0 50 0D FF Bright
CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position
CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris Position
CAM_Gain LimitInq 8x 09 04 2C FF y0 50 0p FF p: Gain Positon
CAM_ BrightPosiInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq: Bright Position
CAM_ExpCompModeInq 8x 09 04 3E FF y0 50 02 FF On
y0 50 03 FF Off
CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position
CAM_BacklightModeInq 8x 09 04 33 FF y0 50 02 FF On
y0 50 03 FF Off
CAM_WDRStrengthInq 8x 09 04 51 FF y0 50 0p FF p: WDR Strength
CAM_NRLevel(2D) Inq 8x 09 04 53 FF y0 50 0p FF P: 2DNRLevel
CAM_NRLevel(3D) Inq 8x 09 04 54 FF y0 50 0p FF P:3D NRLevel
CAM_FlickerModeInq 8x 09 04 55 FF y0 50 0p FF p: Flicker Settings(0: OFF,

1: 50Hz, 2:60Hz)
CAM_ApertureInq| 8x 09 04 42 FF| y0 50 00 00 0p 0q FF| pq: Aperture Gain
CAM_PictureEffectModeInq| 8x 09 04 63 FF| y0 50 00 FF| Off
y0 50 04 FF| B&W
CAM_MemoryInq| 8x 09 04 3F FF| y0 50 0p FF| p: Memory number last operated.
Pan Tilt SpeedInq| 8x 09 01 01 FF| y0 50 0p FF| P:1-10
SYS_MenuModeInq| 8x 09 06 06 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_LR_ReverseInq| 8x 09 04 61 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_PictureFlipInq| 8x 09 04 66 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_ColorSaturationInq| 8x 09 04 49 FF| y0 50 00 00 00 0p FF| p: Color Gain setting 0h (60%) to Eh (130%)
CAM_IDInq| 8x 09 04 22 FF| y0 50 0p FF| p: Gamma ID
IR_ReceiveInq| 8x 09 06 08 FF| y0 50 02 FF| On
 |  | y0 50 03 FF| Off
IR_ReceiveReturn|  | y0 07 7D 01 04 00 FF| Power ON/OFF
 |  | y0 07 7D 01 04 07 FF| Zoom tele/wide
 |  | y0 07 7D 01 04 38 FF| AF ON/OFF
 |  | y0 07 7D 01 04 33 FF| Camera _Backlight
 |  | y0 07 7D 01 04 3F FF| Camera _Memery
 |  | y0 07 7D 01 06 01 FF| Pan_titleDriver
CAM_BrightnessInq| 8x 09 04 A1 FF| y0 50 00 00 0p 0q FF| pq: Brightness Position
CAM_ContrastInq| 8x 09 04 A2 FF| y0 50 00 00 0p 0q FF| pq: Contrast Position
CAM_FlipInq| 8x 09 04 A4 FF| y0 50 00 FF| Off
 |  | y0 50 01 FF| Flip-H
 |  | y0 50 02 FF| Flip-V
 |  | y0 50 03 FF| Flip-HV
CAM_GammaInq| 8x 09 04 5B FF| y0 50 0p FF| p: Gamma setting
CAM_Low-LightModeInq| 8x 09 04 2D FF| y0 50 00 FF| OFF
 |  | y0 50 01 FF| ON
CAM_VersionInq| 8x 09 00 02 FF| y0 50 ab cd mn pq rs tu vw FF| ab cd : vender ID ( 0220 ) mn pq : model ID
rs tu : ARM Version vw : reserve
VideoSystemInq| 8x 09 06 23 FF| y0 50 0p FF| P: Video format 0:1080P60;
1:1080P50;
4:720P60;
5:720P50;
6:1080P30;
7:1080P25;
A:1080P59.94;
C:720P59.94;
D:1080P29.97;
---|---|---|---
Pan-tiltMaxSpeedInq| 8x 09 06 11 FF| y0 50 ww zz FF| ww: Pan Max Speed zz: Tilt Max Speed
Pan-tiltPosInq| 8x 09 06 12 FF| y0 50 0w 0w 0w 0w 0z 0z 0z 0z FF| wwww: Pan Position zzzz: Tilt Position

Note: [X] in the above table indicates the camera address to be operated,【y】=【x + 8】.
5.4 Pelco-D Protocol Command List

Function| Byte1| Byte2| Byte3| Byte4| Byte5| Byte6| Byte7
---|---|---|---|---|---|---|---
Up| 0xFF| Address| 0x00| 0x08| Pan Speed| Tilt Speed| SUM
Down| 0xFF| Address| 0x00| 0x10| Pan Speed| Tilt Speed| SUM
Left| 0xFF| Address| 0x00| 0x04| Pan Speed| Tilt Speed| SUM
Right| 0xFF| Address| 0x00| 0x02| Pan Speed| Tilt Speed| SUM
Upleft| 0xFF| Address| 0x00| 0x0C| Pan Speed| Tilt Speed| SUM
Upright| 0xFF| Address| 0x00| 0x0A| Pan Speed| Tilt Speed| SUM
DownLeft| 0xFF| Address| 0x00| 0x14| Pan Speed| Tilt Speed| SUM
DownRight| 0xFF| Address| 0x00| 0x12| Pan Speed| Tilt Speed| SUM
Zoom In| 0xFF| Address| 0x00| 0x20| 0x00| 0x00| SUM
Zoom Out| 0xFF| Address| 0x00| 0x40| 0x00| 0x00| SUM
Focus Far| 0xFF| Address| 0x00| 0x80| 0x00| 0x00| SUM
Focus Near| 0xFF| Address| 0x01| 0x00| 0x00| 0x00| SUM
Stop| 0xFF| Address| 0x00| 0x00| 0x00| 0x00| SUM
Set Preset| 0xFF| Address| 0x00| 0x03| 0x00| Preset ID| SUM
Clear Preset| 0xFF| Address| 0x00| 0x05| 0x00| Preset ID| SUM
Call Preset| 0xFF| Address| 0x00| 0x07| 0x00| Preset ID| SUM
Query Pan Position| 0xFF| Address| 0x00| 0x51| 0x00| 0x00| SUM
Query Pan Position Response| 0xFF| Address| 0x00| 0x59| Value High Byte| Value Low Byte| SUM
Query Tilt Position| 0xFF| Address| 0x00| 0x53| 0x00| 0x00| SUM
Query Tilt Position Response| 0xFF| Address| 0x00| 0x5B| Value High Byte| Value Low Byte| SUM
Query Zoom Position| 0xFF| Address| 0x00| 0x55| 0x00| 0x00| SUM
Query Zoom Position Response| 0xFF| Address| 0x00| 0x5D| Value High Byte| Value Low Byte| SUM

5.5 Pelco-P Protocol Command List

Function| Byte 1| Byte 2| Byte 3| Byte 4| Byte 5| Byte 6| Byte 7| Byte 8
---|---|---|---|---|---|---|---|---
Up| 0xA0| Address| 0x00| 0x08| Pan Speed| Tilt Speed| 0xAF| XOR
Down| 0xA0| Address| 0x00| 0x10| Pan Speed| Tilt Speed| 0xAF| XOR
Left| 0xA0| Address| 0x00| 0x04| Pan Speed| Tilt Speed| 0xAF| XOR
Right| 0xA0| Address| 0x00| 0x02| Pan Speed| Tilt Speed| 0xAF| XOR
Upleft| 0xA0| Address| 0x00| 0x0C| Pan Speed| Tilt Speed| 0xAF| XOR
Upright| 0xA0| Address| 0x00| 0x0A| Pan Speed| Tilt Speed| 0xAF| XOR
---|---|---|---|---|---|---|---|---
DownLeft| 0xA0| Address| 0x00| 0x14| Pan Speed| Tilt Speed| 0xAF| XOR
DownRight| 0xA0| Address| 0x00| 0x12| Pan Speed| Tilt Speed| 0xAF| XOR
Zoom In| 0xA0| Address| 0x00| 0x20| 0x00| 0x00| 0xAF| XOR
Zoom Out| 0xA0| Address| 0x00| 0x40| 0x00| 0x00| 0xAF| XOR
Stop| 0xA0| Address| 0x00| 0x00| 0x00| 0x00| 0xAF| XOR
Focus Far| 0xA0| Address| 0x01| 0x00| 0x00| 0x00| 0xAF| XOR
Focus Near| 0xA0| Address| 0x02| 0x00| 0x00| 0x00| 0xAF| XOR
Set Preset| 0xA0| Address| 0x00| 0x03| 0x00| Preset ID| 0xAF| XOR
Clear Preset| 0xA0| Address| 0x00| 0x05| 0x00| Preset ID| 0xAF| XOR
Call Preset| 0xA0| Address| 0x00| 0x07| 0x00| Preset ID| 0xAF| XOR
Query Pan Position| 0xA0| Address| 0x00| 0x51| 0x00| 0x00| 0xAF| XOR
Query Pan Position Response| 0xA0| Address| 0x00| 0x59| Value High Byte| Value Low Byte| 0xAF| XOR
Query Tilt Position| 0xA0| Address| 0x00| 0x53| 0x00| 0x00| 0xAF| XOR
Query Tilt Position Response| 0xA0| Address| 0x00| 0x5B| Value High Byte| Value Low Byte| 0xAF| XOR
Query Zoom Position| 0xA0| Address| 0x00| 0x55| 0x00| 0x00| 0xAF| XOR
Query Zoom Position Response| 0xA0| Address| 0x00| 0x5D| Value High Byte| Value Low Byte| 0xAF| XOR

Maintenance and Troubleshooting

6.1 Camera Maintenance

  1. Please power off the camera and disconnect the power adapter and socket, if it’s not used for a long run.
  2. Use soft cloth or tissue to clean the camera cover.
  3. Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the video quality.

6.2 Troubleshooting

  1. No video output
    a. Check whether the camera power supply is connected, the voltage is normal, the power indicator is lit.
    b. Whether the machine could do self-check after restarted.
    c. Check whether the bottom of the DIP switch is the normal operating mode (see Table 2.2 and Table 2.3)
    d. Check whether the video output cable or video display is normal

  2. No image sometimes
    a. Check whether the video output cable or video display is normal

  3. Video dithering when zoom-in or zoom-out
    a. Check whether the camera installation position is solid
    b. Whether there is shaking machine or objects around the camera

  4. Remote control not works
    a. Remote control address is set to 1 (if the machine is set back to the factory defaults, remote control addresses
    need to be back to 1 too)
    b. Check whether the battery is installed on the remote controller or low.
    c. Check the menu whether is closed, camera control through remote controller is only available after exiting the menu. If video output from LAN, menu will not be displayed, menu will automatically exists 30s later, and then it can be controlled by remote controller.

  5. Serial port not works
    a. Check whether the camera serial device protocol, baud rate, address is consistent
    b. Check whether the control cable is connected properly
    c. Check whether the camera working mode is the normal operating mode

  6. Web pages cannot log in
    a. Check if the camera outputs video normally by connecting directly to the screen.
    b. Check whether the network cable is connected properly (Ethernet port yellow light flashes to indicate normal network cable connection)
    c. Check camera’s currently IP Address
    d. Check if camera and PC are connected to the same router/

  7. How to use the camera as USB camera for skype/zoom
    Method One: Use camera’s USB port
    Method Two: Use HDMI to USB video capture card

  8. Can’t transmit audio
    Please login the camera’s webpage -> Configuration-> Audio configure -> Enable then Reboot the camera.
    you can also do something audio settings here.![FoMaKo 20X IP Streaming Camera

Example: Streaming to Facebook

Step 1:
First of all, please make sure the camera’s IP address is assigned by router, and input your PC’s DNS, if you don’t your pc’s DNS, you can also use Google NDS:
8.8.8.8
8.8.4.4FoMaKo 20X IP Streaming Camera - parts31 Step 2:
Create an event on Facebook and get the following info from Facebook.FoMaKo
20X IP Streaming Camera - parts32Facebook will give you two parameters, “stream key” and “server URL”
Step 3:
Fill these two parameters into the “host address” and “stream name” of the camera, and change the port to 443FoMaKo 20X IP Streaming Camera -
parts33

Example: Streaming to Youtube

Streaming to Youtube is similar as streaming to Facebook.
Port Type: RTMP
Host Port: 1935
Host Address = Youtube “Stream URL”
Stream Name = Youtube “Stream Key”FoMaKo 20X IP Streaming Camera -
parts34

Example: Streaming to Vmix

  1. Click “Add Input”FoMaKo 20X IP Streaming Camera - parts35
  2. Stream/SRT -> Choose VLCFoMaKo 20X IP Streaming Camera - parts36
  3. Input camera’s RTSP URL:
    rtsp://192.168.0.100:554/live/av0
    Please change the IP address to your camera’s ip address.FoMaKo 20X IP
Streaming Camera - parts37Then,press “OK”, it will stream to Vmix successfully.
    And it is similar method to stream to other live streaming software.

Copyright Statement

All the contents in this manual and its copyright are owned by the company. No one is allowed to imitate, copy, or translate this manual without the company’s permission. This manual contains no guarantee, standpoint expression or other implies in any form. Product specification and information in this manual is for reference only and subject to change without notice. All rights reserved. No reproducing is allowed without acknowledgement.

References

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