Whirlpool 7MWTW1950EW Top Loading Washer User Manual

Whirlpool 7MWTW1950EW Top Loading Washer

Product Information

Specifications

• Model: 7MWTW1950EW, 7MWTW1955EW
• Frequency: 60 Hz
• Voltage: 110-127 V~
• Amperage: 6 A
• Load Capacity: 19 kg
• Height: 110 cm
• Width: 69 cm
• Depth: 67 cm
• Water Pressure (Maximum/Minimum): 690 kPa / 35 kPa

Product Usage Instructions

Safety
Before using the top-loading washer, please read all the instructions provided in this manual.

WARNING: Do not install or store this washer
outdoors. Do not force the controls. Do not repair or change any parts of the washer. Keep these instructions for future reference.

Cleaning with Less Water
The top-loading washer is a traditional style washer with an agitator and low water level. To achieve the best performance, it is recommended to place the clothes in loose piles evenly around the wash plate. Use a high-efficiency (HE) detergent for optimal results.

Improved Cleaning
Common sounds to expect during operation are listed below:

1. The motor turns on briefly (short hum) while the washer rinses and moves the load.
2. The motor turns on briefly (short hum) to move the basket while the washer fills up.

Knob and Wash Cycles
Use the knob to select the wash cycles. Detailed descriptions of the cycles are provided:

• Drain/Spin: This cycle drains and spins the load.
• Wash Stages: The wash stages show the progress of a cycle. You may hear sounds or pauses at each stage of the process, different from traditional washers.

Cycle Details

jeans.
White Fabrics with Deep Dirt| Hot/Warm| High| For white clothes with deep dirt stains.
Towels| Hot/Warm| Low| For mixed fabrics with medium dirt.
Quilts| Hot/Warm| Low| For washing quilts and starting the wash stage with a high
water level.
No Load Clean Washer| Hot/Warm| High| Use this cycle every 30 washes to keep the interior of the
washer fresh and clean. This cycle thoroughly cleans the interior
and should not be interrupted.
Rinse and Spin Only| N/A| High| Combines a high-speed rinse and spin for loads that require an
additional rinse or need to be spun.
Soak| Hot/Warm| No Spin| For soaking washable garments before washing.
Drain and Spin| N/A| High| Uses a spin cycle to shorten drying times for special care
items that are usually hand-washed.
Delicate Fabrics| Hot/Warm| High| Use this cycle to wash lightly soiled garments with care,
according to the garment care label.

FAQ

Can the settings be adjusted?
Yes, the settings can be adjusted as desired, but only while the washer is not running.

What should I do if the washer is making unusual sounds?
If the washer is making unusual sounds, ensure that the load is properly balanced and that there are no objects or obstructions interfering with the washer’s operation. If the problem persists, refer to the troubleshooting section of the user manual or contact customer support.

Washer Safety

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

A DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.

A WARNING
You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING : To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

• Read all instructions before using the washer.

• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, and other flammable, or explosive substances as they give off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such
  a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

• This appliance is not designed to be used by people (including children) with reduced physical, sensorial and/or mental capabilities or with lack of experience and knowledge, except for those who have received instruction or supervision as referred to the use of the appliance by a person who is responsible of their safety.

• Do not allow children to play on or in the washer. Close supervision of children is necessary when washer is used near children.

• Before the washer is removed from service or discarded, remove the door or lid.

• Do not reach into the washer if the drum, tub, or agitator is moving.

• Do not install or store the washer where it will be exposed to the weather.

• Do not tamper with controls.

• Do not repair or replace any part of the washer or attempt any maintenance unless specifically recommended in this manual or in published user-repair instructions that you understand and have skills to carry out.

• See “Electrical Requirements” located in the Installation Instructions for grounding instructions.

• If the power cord is damaged, it must be replaced by the manufacturer, or its service agent, or by qualified personnel to avoid danger.

• The new hoses supplied with the appliance must be used, old hoses should not be reused to avoid danger.

• Do not clean your washing machine with flammable substances or liquids.

Technical Specifications

Whirlpool Washers

• Models
  • 7MWTW1950EW
  • 7MWTW1955EW
• Frequency
  • 60 Hz
• Supply Voltage
  • 110-127 V~
• Current Consumption
  • 6 A
• Maximum Capacity
  • (dry linen) 19 kg
• Height
  • 110 cm
• Width
  • 69 cm
• Depth
  • 67 cm
• Maximum supply water pressure allowed
  • 690 kPa
• Minimum supply water pressure allowed
  • 35 kPa

Exporter
Whirlpool Corporation Benton Harbor, Michigan U.S.A.

Importer
WHIRLPOOL MEXICO S. DE R.L. DE C.V. Antigua Carretera a Roma Km 9, Col. El Milagro, Apodaca, Nuevo León, Mexico C.P. 66634 Tel.: 81-83-29-21-00

What’s New Under the Lid?

Cleaning with Less Water

The most striking difference in your new washer is the low-water wash system. The washer automatically adjusts the water level to the load size. No water- level selector is needed.

For best performance, evenly load items in loose heaps around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT:

• You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.
• The lid must be closed before the wash cycle can start. If filling stops with the lid open, close the lid and press Inicio/Pausa (Start/Pause).

Automatic Load Size Sensing
Once you start the cycle, the washer will fill to the water level. When the washer is done filling, it will start to agitate after it determines the correct level for the load. The washer will then fill to the appropriate water level based on the load size. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent
It is recommended that you use High-Efficiency detergents with this washer. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular, non-HE detergent. HE detergents are made to produce the right amount of suds for the best performance. If you are not using HE detergent, use the Llenado Profundo (Deep Fill) option for best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use, and do not go over the Max line. See “Using Laundry Product Dispensers” for more information.

It is recommended to use High Efficiency (HE) detergent.

Improved Cleaning
Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and pauses different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. Sometimes, you may hear nothing as the washer determines the correct water level for the load and allows the load to soak.

Control Panel and Features

Not all features and options are available on all models. Appearance may vary.

1. LLENADO PROFUNDO (DEEP FILL)
   This option adds more water to the cycle, providing a deeper fill.

2. TEMPERATURA (TEMPERATURE)
   Temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment- label instructions, use the warmest wash water safe for your fabric.

   • On some models and cycles, warm and hot water may be cooler than your previous washer.
   • Even in a cold- and cool-water wash, some warm water may be added to the washer to maintain a minimum temperature.

3. WASH CYCLE KNOB
   Use the Wash Cycle knob to select cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.

4. NIVEL DE SUCIEDAD (SOIL LEVEL)
   Select the setting most suitable for your load. For heavily soiled and sturdy fabrics, select Muy Sucio (Heavy) for more wash time. For lightly soiled and delicate fabrics, select Ligero (light) or Extra Ligero (extra light) for less wash time. A lighter soil-level setting will help reduce tangling and wrinkling.

5. ENJUAGUE ADICIONAL(EXTRA RINSE)
   This option can be used to automatically add a second rinse to most cycles.

6. INICIO/PAUSA (START/PAUSE) BUTTON
   Press to start the selected cycle; press again to pause the cycle and unlock the lid.
   NOTE : Hold the Inicio/Pausa (Start/Pause) button for 3 seconds to cancel the wash cycle.

7. PROGRESS INDICATOR LIGHTS
   Etapas de Lavado

The progress indicator lights show the status of a cycle. At each stage of the process, you may notice sounds or pauses different from traditional washers.

Llenando (Sensing Fill)
When the Inicio/Pausa (Start/Pause) button is pressed, the washer will fill to an initial water level and begin sensing to determine the load size. The washer will then continue filling to the appropriate water level based on load size and proceed to Wash. If the lid is opened or the Inicio/Pausa (Start/Pause) button is pressed, the cycle will pause. Closing the lid and/or pressing the Inicio/Pausa (Start/Pause) button will resume the cycle. If the cycle remains paused with the lid open for 10 minutes, the washer will pump out the water.

Lavado (Wash)
You will hear the agitator moving the load. The motor sounds may change at different stages in the cycle. Wash time is determined by the selected soil level.

Enjuague (Rinse)
You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling.

Drenado/Exprimido (Drain/Spin)
The washer spins the load at increasing speeds for proper water removal based on the selected cycle.

Listo (Done)
Once the cycle is complete, this light will come on. For best results, promptly remove the load.

Tapa (Lid Lock)
The lid-lock feature allows for higher spin speeds. When lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened. To open the lid after it has been locked, press Inicio/Pausa (Start/Pause). The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press Inicio/Pausa (Start/Pause) while the lid is closed to resume the cycle.

NOTE : Holding the Inicio/Pausa (Start/Pause) button will cancel the cycle and cause the washer to drain. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

Cycle Guide

For the best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best performance are shown in Bold. Not all cycles and options are available on each cycle. Not all settings and options are available on each cycle.

Items to wash:| Cycle:| *Temperature:| Spin Speed:| Cycle Details:
---|---|---|---|---
Sturdy fabrics, colorfast items, towels, jeans| Jeans| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| High| Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.
Heavily soiled white fabrics| Ropa Blanca (Whites)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| High| Provides maximum wash action for heavily soiled garments The washer will fill in stages, providing maximum care and cleaning power for garments. If desired, add liquid chlorine bleach, non- chlorine bleach or Oxi products to the liquid bleach dispenser for maximum dirt and stain removal.
Cottons, linens, towels, and mixed garment loads| Toallas (Towels)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| Low| Use this cycle for medium soiled cottons and mixed fabric loads.
Large items such as sleeping bags, small comforters, jackets| Edredones (Bulky Items)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| Low| Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the load before the wash portion of the cycle begins. Do not tightly pack basket.
No clothes in washer| Limpieza Lavadora con affresh® (Clean Washer with affresh®)| Caliente (Hot)** Tibia (Warm) Semifría (Cool) Fría (Cold)| High| Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during this cycle. Use only with an empty wash tub.

Swimsuits and items requiring rinsing without detergent| Enjuagar y Exprimir (Rinse and

Spin)

| Cold (Fría) rinse Only| High| Combines a rinse and high-speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.
Heavily soiled fabrics| Remojar (Soak)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| No spin| Use this cycle to soak small spots of set-in stains on fabrics. The washer will use intermittent agitation and soaking. At the end of the cycle, water will drain but washer will not spin.
Hand-washed items or

dripping-wet items

| Drenar y exprimir (Drain & Spin)| N/A| High| This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.
Fabrics requiring washing only| Sólo Lavar (Wash Only)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| No Spin| Use this cycle when only the wash cycle is required. The washer will fill in stages, then begin the wash cycle. Once the wash cycle is complete, the washer will show that it’s ready. Water will not drain for 12 hours if the lid remains closed. If the lid is open, water will drain after 10 minutes.
Small loads, cottons, polyester, perm press| Lavado Rápido (Quick Wash)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| High| Use this cycle to wash small, lightly soiled loads of 2-3 items that are needed in a hurry.
Machine-wash silks, hand-washed fabrics| Ropa Delicada (Delicates)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| High| Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing.
Bright or darkly colored cottons, linens, casual and mixed loads| Ropa de Color (Colors)| Caliente (Hot) Tibia (Warm) Semifría (Cool) Fría (Cold)| High| Cold water with an additional wash action gently lifts stains while caring for fabrics. Settings may be adjusted as desired, but must use only cold water settings.

USING YOUR WASHER

**WARNING

**

Fire Hazard

• Never place items in the washer that are dampened
• with gasoline or other flammable fluids.
• No washer can completely remove oil.
• including cooking, bit has ever had any type of oil on
• Doing so can result in death, explosion, or fire.

Electrical Shock Hazard

• Plug into a grounded 3-prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Fal, or el tical those instructions can result in death

1. Sort and prepare your laundry

   • Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.

   • Sort items by recommended cycle, water temperature, and colorfastness.

   • Separate heavily soiled items from lightly soiled.

   • Separate delicate items from sturdy fabrics.

   • Do not dry items if stains remain after washing, because heat can set stains into fabric.

   • Treat stains promptly.

   • Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

   • Mend rips and tears to avoid further damage to items during washing.
     Helpful Tips:

   • When washing water-proof or water-resistant items, load evenly.

   • Use mesh garment bags to help avoid tangling when washing delicate or small items.

   • Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
     NOTE : Always read and follow fabric care label instructions to avoid damage to your items

2. Add laundry products Open the Lid. Add a measured amount of HE detergent or single-dose laundry packet into the basket. If using Oxi-type boosters, color-safe bleach, or fabric-softener crystals, add to the bottom of the washer basket before adding clothes.
   IMPORTANT : It is recommended that you use High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” If you are not using HE detergent, use the Llenado Profundo (Deep Fill) option for best performance. NOTE : Follow the manufacturer’s instructions to determine the amount of laundry products to use.

3. Load laundry into the washer
   Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different-sized items to reduce tangling.
   IMPORTANT : Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser
   Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color- safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

5. Add fabric softener to dispenser
   Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed filling, press the Inicio/Pausa (Start/Pause) button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the Inicio/ Pausa (Start/Pause) button again to start the washer.

6. Select cycle Turn cycle knob to choose your wash cycle. For more information, see “Cycle Guide.”

7. Select soil level Once you select a cycle, select the soil level by turning theNivel de Suciedad (Soil Level) knob to the desired setting.

8. Select Temperature Once you select a cycle, select the desired wash temperature by turning the Temperatura (Temperature) knob to the appropriate setting based on your load. All rinses are cold. Always read and follow fabric-care label instructions to avoid damage to your garments.

9. Select cycle options, if desired If you would like to add an Enjuague Adicional (Extra Rinse) to most cycles or use the Llenado Profuno (Deep Fill) option, turn the appropriate knob to Sí (On).

10. Press INICIO/PAUSA (START/ PAUSE) to begin the wash cycle
    Close the Lid. Press the Inicio/Pausa (Start/Pause) button to start the wash cycle. When the cycle has finished, the Listo (Done) indicator will light. Promptly remove garments after the cycle has completed to avoid odor, reduce wrinkling, and prevent rusting of metal hooks, zippers, and snaps.

Unlocking the Lid to Add Garments
If you need to open the lid to add 1 or 2 missed garments:
Press Inicio/Pausa (Start/Pause). The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Add garments, close the lid, and press Inicio/Pausa (Start/Pause)
again to restart the cycle  If the lid is left open for more than 10 minutes, the water will pump out automatically.

WASHER MAINTENANCE

WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE : This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE
Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold-water washes) because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This washer maintenance procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions provided above and use this recommended monthly cleaning procedure: Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of the washer. Use this cycle with affresh Washer Cleaner or liquid chlorine bleach as described below.

Begin Procedure

1. 1. Affresh Washer Cleaner Cycle Procedure (Recommended for Best Performance):

2. Open the washer lid and remove any clothing or items.

3. Place an afresh Washer Cleaner tablet in the bottom of the washer basket.

4. Do not place an afresh Washer Cleaner tablet in the detergent dispenser.

5. Do not add any detergent or other chemicals to the washer when following this procedure.

6. Close the washer lid.

7. Select the cycle recommended for cleaning the inside of the washer.

8. Press the Inicio/Pausa (Start/Pause) button to begin the cycle.
   NOTE : For best results, do not interrupt cycle. If cycle must be interrupted, press Inicio/Pausa (Start/Pause) once. After the cycle has stopped, run a Enjuagar y Exprimir (Rinse & Spin) cycle to rinse cleaner from the washer.

9. WASHER CARE (cont.)
   Chlorine Bleach Procedure (Alternative):

10. Open the washer lid and remove any clothing or items.

11. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.
    NOTE : Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

12. Close the washer lid.

13. Do not add any detergent or other chemical to the washer when following this procedure.

14. Select the cycle recommended for cleaning the inside of the washer.

15. Press the Inicio/Pausa (Start/Pause) button to start the cycle.
    NOTE : For best results, do not interrupt cycle. If cycle must be interrupted, press Inicio/Pausa (Start/Pause) once. After the cycle has stopped, run a Enjuagar y Exprimir (Rinse & Spin) cycle to rinse bleach from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.
2. During this cycle, there will be some agitation and spinning to increase the removal of soils. After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers
After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT : To avoid damaging the washer’s finish, do not use abrasive products.

NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to water-pressure surge.

WINTER STORAGE CARE
IMPORTANT : To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, and freezing can damage the washer. If storing or moving during freezing weather, winterize your washer.
To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 quart (1 L) of R.V.-type antifreeze in basket and run washer on Enjuagar y Exprimir (Rinse & Spin) cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If washer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.
3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

WARNING
Electrical Shock Hazard

• Plug into a grounded 3 prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and connect washer.
2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through Edredones (Bulky Items) cycle to clean washer and remove antifreeze if used. Use half the manufacturer’s recommended amount of HE detergent for a medium-size load.

ENVIRONMENTAL INFORMATION

Packaging
In its new projects, Whirlpool used recyclable and easily separated material in its packaging, making it possible for consumers to dispose of plastic bags, expanded polystyrene pieces and cardboard consciously, preferably sending them to recyclers.

Product
This product was built with materials that can be recycled and/or reused. Therefore, when disposing of this product, look for companies specialized in disassembling them correctly.

Disposal
When disposing of this product at the end of its useful life, we require that you fully consult the local legislation in force in your region so that disposal is carried out in full compliance with existing regulations. You should not dispose of the product with general household waste. For more information, contact your local authority or the store where you purchased the product.

TROUBLESHOOTING

First, try the solutions suggested here or consult the warranty sheet in the washer for assistance and to possibly avoid a service call.

Vibration or Off-Balance
Check the following for proper installation or

see “Using Your Washer” section.

| Feet may not be in contact with the floor.| Front and rear feet must be in firm contact with floor, and washer must be level to operate properly.
Washer may not be level.| Check floor for flexing or sagging. If flooring is uneven, a

3/4″ (19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in Installation Instructions.
Load could be unbalanced.| Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer.
Do not tightly pack. Avoid washing single items.
Use the Edredones (Bulky Items) cycle for oversized,

non-absorbent items such as comforters or poly-filled jackets. See “Cycle Guide”.

See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.
Noises
Clicking or metallic noises| Objects caught in washer drain system.| Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket.
Gurgling or humming| Washer may be draining water.| It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles.
Water Leaks
Check the following for proper installation:| Washer not level.| Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.
Fill hoses not attached tightly.| Tighten fill hose connection.
Fill hose washers.| Make sure all four fill hose flat washers are properly seated.
Drain hose connection.| Pull drain hose from washer cabinet and properly secure it to drain pipe or laundry tub.
Check household plumbing for leaks or clogged sink or drain.| Water can back up out of a clogged sink or drain pipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets).
Washer not loaded as recommended.| Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.

A WARNING
Electrical Shock Hazard

• Plug into a grounded 3 prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

First try the solutions suggested here or consult the warranty sheet in the washer for assistance and to possibly avoid a service call.

Washer Not Performing As Expected
Not enough water in washer.| Load not completely covered in water.| This is normal operation for a low-water washer. The load will not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. Use the Edredones (Bulky Items) cycle or the Llenado Profundo (Deep Fill) option for higher water fill. See “What’s New under the Lid” and “Cycle Guide” to match your load with the best cycle.

I MPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.

Run Limpieza Lavadora con affresh® (Clean Washer with affresh®) to optimize the water level and wash performance due to soil build-up in washer basket.
Washer won’t run or fill, washer stops working, or wash light remains on (indicating that the

washer was unable to fill appropriately)

| Check for proper water supply.| Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Check proper electrical supply.| Plug power cord into an earthed outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Normal washer operation.| Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be tightly packed| Remove several items, rearrange load evenly around the washplate. Close lid and press Inicio/Pausa (Start/Pause).
Add only 1 or 2 additional items after washer has started.
Washer not draining/spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes)| Small items may have been caught in pump or between basket and tub, which can slow draining.| Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed.| Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load, select Drenar y Exprimir (Drain & Spin). Load may need to be rearranged to allow even distribution of the load in the basket.
If you experience| Possible causes| Solution
---|---|---
Washer Not Performing As Expected (cont.)
Washer not draining/spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes) (cont.)| The washer may be tightly packed or unbalanced.| Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drenar y

Exprimir (Drain & Spin) cycle to remove excess water. See “Using Your Washer” for loading recommendations.

Check plumbing for correct drain hose installation. Drain hose extends into standpipe further than

4.5″ (114 mm).

| Check drain hose for proper installation. Use drain hose form and securely attach to drain pipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96″ (2.4 m) above the floor. Remove any clogs from drain hose.
Too much detergent causing suds to slow or stop draining and spinning.| Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select Drenar y Exprimir (Drain & Spin). Do not add detergent.
Dry spots on load after cycle| High speed spins extract more moisture than your previous washer.| The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.
Added extra garments to the load after the sensing/fill phase.| Add only one or two additional garments after washer has started.
Incorrect or wrong wash or rinse temperatures| Check for proper water supply.| Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled wash temperatures.| This washer uses cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes.
Load not rinsed| Check for proper water supply.| Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too much HE detergent.| The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.
Washer not loaded as recommended.| The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two additional garments after washer has started.
Use the Edredones (Bulky Items) cycle or the Llenado Profundo (Deep Fill) option for higher water fill. See “Cycle Guide” to match your load with the best cycle.
Sand, pet hair, lint, etc. on load after washing| Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing.| Add 2 Rinses to the selected cycle and/or use Edredones (Bulky Items) cycle.
Load is tangling| Washer not loaded as recommended.| See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. Use the Edredones (Bulky Items) cycle or the Llenado Profundo (Deep Fill) option for higher water fill. See the “Cycle Guide” to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
If you experience| Possible Causes| Solution
---|---|---
Washer Not Performing As Expected (cont.)
Load is tangling| Washer not loaded as recommended.| Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
Not cleaning or removing stains| Added more water to washer.| Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water.

Added water lifts the laundry off the washplate, resulting in less effective cleaning.

Washer not loaded as recommended.| Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only.
Add only one or two additional garments after washer has started.
Adding detergent on top of load.| Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items.
Not using HE detergent or using too much HE detergent.| The suds from regular detergent can keep washer from operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions based on load size and soil level.
Not using correct cycle for fabric type.| Use a higher soil level cycle option and warmer wash temp to improve cleaning.
Use the Edredones (Bulky Items) cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle.
Not using dispensers.| Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Not washing like colors together.| Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Incorrect dispenser operation| Clogged dispenser.| Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.
Fabric damage| Sharp items were in pockets during wash cycle.| Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled.| Tie all strings and straps before starting wash load.
Items may have been damaged before washing.| Mend rips and broken threads in seams before washing.
Fabric damage can occur if load is tightly packed.| Load garments in loose heaps evenly around the basket wall. Load with dry items only.
Use cycle designed for the fabrics being washed.
Use the Edredones (Bulky Items) cycle or the Llenado Profundo (Deep Fill) Option for higher fill. See “What’s New under the Lid” and “Cycle Guide” to match your load with the best cycle.
Add only one or two additional garments after washer has started.
Liquid chlorine bleach may have been added incorrectly.| Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
If you experience| Possible Causes| Solution
---|---|---
Washer Not Performing As Expected (cont.)
Fabric damage| Liquid chlorine bleach may have been added incorrectly.| Do not place load items on top of bleach dispenser when loading and unloading washer.
Garment care instructions may not have been followed.| Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide” to match your load with the best cycle.
Odors| Monthly maintenance not done as recommended.| See “Washer Care” in “Washer Maintenance”.
Unload washer as soon as cycle is complete.
Using too much detergent.| Be sure to measure correctly. Always follow the manufacturer’s directions.
See “Washer Care” section.
Lid Locked light is flashing| The lid is not closed.| Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused using the Inicio/Pausa (Start/Pause) button.| The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.
Single-dose laundry packet not dissolving| Adding laundry packet incorrectly.| Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispenser. Follow the manufacturer’s instructions to avoid damage to your garments.
Washer pumps out water before finishing cycle| Lid is left open for more than 10 minutes.| Make sure lid is closed before starting a cycle and/or during prewash (soak).

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