Whirlpool WDT730PAHV Fingerprint Resistant Black Stainless Top Instruction Manual

October 27, 2023
Whirlpool

Whirlpool WDT730PAHV Fingerprint Resistant Black Stainless Top Instruction Manual
Whirlpool WDT730PAHV Fingerprint Resistant Black Stainless
Top

Dishwasher Safety

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

DANGER: You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING: You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

  • Read all instructions before using the dishwasher.
  • Use the dishwasher only for its intended function.
  • Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
  • When loading items to be washed:
    1. Locate sharp items so that they are not likely to damage the door seal; and
    2. Load sharp knives with the handles up to reduce the risk of cut-type injuries.
  • Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
  • Do not touch the heating element during or immediately after use.
  • Do not operate the dishwasher unless all enclosure panels are properly in place.
  • Do not tamper with controls.
  • Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
  • To reduce the risk of injury, do not allow children to play in or on the dishwasher.
  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
  • Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

  • For a grounded, cord-connected dishwasher:
    The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
    WARNING: Improper connection of the equipment grounding conductor can result in a risk of electric shock.
    Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

  • For a permanently connected dishwasher:
    The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

SAVE THESE INSTRUCTIONS

WARNING

Tip Over Hazard

Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.

State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

What’s New in Your Dishwasher

Energy

Congratulations on purchasing your water- and energy-efficient dishwasher! This dishwasher cleans by spraying the dishes with water and pauses to allow the detergent to soak into and release the soils on the dishes. The cycles are longer due to the soak and pauses for exceptional cleaning.
Your dishwasher contains an optical water sensor. The optical water sensor is used to determine the optimum water and energy consumption for great cleaning performance. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. The first cycle using the sensor will run longer to calibrate the optical sensor.

Performance

Rinse Aid
Using rinse aid will optimize your drying and wash performance.
This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. Energy-efficient dishwashers use less water and energy, so they depend on the water “sheeting” action of rinse aid for total optimal performance.
Performance

Detergent
The United States and Canada have passed regulations limiting the amount of phosphorus (phosphates) in the household dishwasher detergents. Major manufacturers have reformulated their dishwasher detergent for this change in detergents as another step in eco-conscious awareness. With these changes, we recommend quality tablets and packs for convenience and improved performance.
Performance

Filtration System
Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and energy conservation while providing optimal cleaning performance. Maintenance of your filters regularly will sustain peak cleaning performance. We suggest you clean both your upper and lower filters and rinse under running water at least once a month.
Performance

Parts and Features

Parts and Features
Parts and Features

Quick Steps

  1. Remove bulk food and load dishwasher
    Scrape off excess food into garbage or food disposer.
    Quick Steps
    Load dishes so that water spray will reach every surface.
    Quick Steps

  2. Add detergent and rinse aid.
    Quick Steps

  3. Select a cycle and options.
    Quick Steps

  4. Start dishwasher.
    To start and resume a cycle, press START/RESUME and close the door within 4 seconds. If the door is not closed within 4 seconds, the Start/Resume LED will flash, and the cycle will not start.

  5. Unload dishwasher and clean the filter.
    See “Recommended Time Interval to Clean Your Filter” in the “Filtration System” section for the recommended cleaning schedule.
    Quick Steps

Dishwasher Use

STEP 1

Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks, and other hard items from the dishes. Remove labels from containers before washing.
Dishwasher Use

  • Check that nothing blocks the upper or lower spray arm.
    Items in rack can block the spray arms.
    Dishwasher Use

  • Check that when the dishwasher door is closed, and no items are blocking the detergent dispenser.

  • Tough soiled items should be loaded with soiled surfaces facing down and inward to the spray. This will improve cleaning and drying results. Angle dirtiest dish surface downward, allowing space for water to flow up through rack and between dishes.

  • Avoid overlapping items like bowls or plates that may trap food.

  • Place plastics, small plates, and glasses in the upper rack.

  • Wash only plastic items marked “dishwasher safe.”

  • To avoid thumping/clattering noises during operation, load dishes so they do not touch one another. Make sure lightweight load items are secured in the racks.

  • When loading silverware, always place sharp items pointing down. Mix items in each section of the basket with some pointing up and some down to avoid nesting. Spray cannot reach nested items.

  • Use slots in the covers and suggested loading patterns to keep your silverware separated for optimum wash.
    Dishwasher Use

STEP 2

Add Detergent

Premeasured Detergents

High-quality premeasured tablets and packs are recommended for improved performance.

Quality tablets and packs have been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film.
They are suitable for all hardness and soil levels. Also, by using a rinse aid, you can minimize repeat buildup of white film (not all packs and tablets contain rinse aid). Always place premeasured detergents in main compartment and slide lid closed.

NOTE: Follow instructions on the package when using other dishwasher detergent types.

  • Use automatic dishwasher detergent only. Add detergent just before starting a cycle.
  • Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool dry place.

To close lid

Place selected detergent in the dispenser. Place finger, as shown, and slide lid closed.
Press firmly until it clicks.
Dishwasher Use

To open lid

Push OPEN, as shown, and the lid will slide open.
Dishwasher Use

Powders and Gels

Water Hardness| Soil Level| **Prewash Compartment*| Main Wash Compartment
---|---|---|---
Soft (0-4 grains per U.S. gallon)| Light| None| “Soft” fill line
Normal| None| “Soft” fill line
Heavy| Full| “Soft” fill line
Medium (5-9 grains per U.S. gallon)| Light| None| “Soft” fill line
Normal| Full| Full

Heavy| Full| Full
Hard (10-14 grains per U.S. gallon)| Light| Full| Full
Normal| Full| Full
Heavy| Full| Full

*The prewash compartment is on top of the sliding door of the dispenser.
**A full main wash compartment contains 2 Tbsp (30 mL).

IMPORTANT: Extremely hard water mineral deposits (15 grains per U.S. gallon or more) can cause damage to your dishwasher and make it difficult to achieve good results. A water softener is recommended to avoid damage and achieve good results.

NOTE: Follow instructions on the package when using other dishwasher detergent types.

STEP 3

Rinse Aid
Dishwasher Use

IMPORTANT: Your dishwasher is designed to use rinse aid. The use of rinse aid greatly improves drying by allowing water to drain from the dishes after the final rinse. Rinse aid also keeps water from forming droplets that can dry as spots or streaks.

Filling the dispenser
The dispenser holds 5 oz (150 mL) of rinse aid. Under most conditions, this will last 1 to 3 months.

NOTE: Indicator reads correct fill level when door is completely opened.

  1. To add rinse aid, open the rinse dispenser lid by gently pushing in the center of the lid with your thumb and pulling up on the edge.

  2. Pour rinse aid into the opening until the dispenser is full. Do not overfill.

  3. Clean up any spilled rinse aid.
    Spilled rinse aid can create excessive suds.

  4. Close the dispenser by pushing down gently on the lid.
    Dishwasher Use

Rinse Aid Setting
Your rinse aid dispenser is adjustable. For most water conditions, the factory setting will give good results. If you have hard water and notice calcium buildup on your dishware, you may want to try a higher setting. If you notice foam in your dishwasher, use a lower setting.

To adjust the setting:
Turn the arrow adjuster to a higher number to increase the amount of rinse aid.
Dishwasher Use

STEP 4

Select a Cycle
Efficient dishwashers run longer to save water and energy, just as driving a car slower saves gas. Cycle times may increase or decrease, depending on selections. Estimated cycle times after calibration are listed in the “Cycle and Option Descriptions” chart in the following section. Select the desired cycle by pressing the Cycles keypad. Each time you press the Cycles keypad, it will advance to the next available cycle.
Dishwasher Use

Select Options
See the “Cycle and Option Descriptions” chart in the following section.
You can customize the cycles by selecting the options desired and pressing the Start/Resume keypad.
Dishwasher Use

STEP 5

Start or Resume a Cycle

  • If needed, run hot water at the sink nearest your dishwasher until the water is hot. Turn off water.

  • For best dishwashing results, water should be 120ºF (49ºC) as it enters the dishwasher.

  • Select the wash cycle and options desired.
    To repeat the same cycle and options used previously, press the START/RESUME keypad twice. Within 4 seconds of pressing Start/Resume, you must firmly push the door closed. If the door is not closed within 4 seconds, the Start/Resume LED will flash and the cycle will not start.

  • You can add an item at the beginning of the cycle. Open the door slowly and add the item. Press the START/RESUME keypad and close the door firmly within 4 seconds. If the door has been open more than 4 seconds, the LED will flash and the dishwasher will not resume unless you press Start/Resume again.

IMPORTANT: If the door has been opened after starting a cycle (even during the Delay option), Start/Resume must be pressed again.

Cycle and Option Descriptions

Cycle and Option Descriptions

Estimated cycle times may increase or decrease, depending on water temperature, soil conditions, dish load size, and options selected.
You can customize your cycle by selecting an option.

See option selections. If you change your mind, press the option again to turn off the option or select a different option. You can change an option any time before the selected option begins. At each stage of the wash cycle, you may hear noises that you are not used to hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle. This is normal and will provide optimal cleaning performance.

CYCLE SELECTIONS

IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat, and water as needed.

| CYCLES| ESTIMATED WASH TIME W/O OPTIONS| WATER USAGE GALLONS (LITERS)
---|---|---|---
| This cycle senses the load size, soil amount, and toughness of soil to adjust the cycle for improved cleaning, using only the amount of water and energy needed. The Sensor cycle is automatically selected if you first press the Start/Resume button. Includes a heated drying option.*| 2:10 to 3:15| 3.38 to 7.4 (12.8 to 28.0)
| Use for hard-to-clean, heavily soiled pots, pans, casseroles, and regular tableware. Includes a heated drying option.| 2:45 to 3:25| 7.4 (28.0)
| This cycle is recommended for daily, regular, or typical use to completely wash and dry a full load of normally soiled dishes. This dishwasher’s government energy certifications were based on the Normal cycle with only the Heat Dry option selected.| 2:00 to 3:10| 2.4 to 7.4 (9.09 to 28.0)
| For fast results, the 1 Hr Wash will clean dishes using slightly more water and energy. For improved drying, select the Heat Dry option.
NOTE:** Some detergents are not recommended for short wash cycles, please refer to your detergent packaging for more information.| 0:55 to 1:05| 7.87 (29.8)
| This cycle quietly soaks dishes with an extended prewash which eliminates the need to presoak dishes, saving personal time and effort. For optimal cleaning results during the Soak & Clean cycle, add prewash detergent. Use this cycle for loads with heavy amounts of dried-on or hard to clean baked-on food.Includes a heated drying option.| 6:45 to 7:25| 7.4 (28.0)

*The government energy certifications are not based on this cycle. See the Normal cycle description for the government energy certification cycle. Using the Sensor cycle may increase your energy usage.
**No other washing and drying temperature options were selected, and the dishwasher was not subjected to truncated testing.
Rinse aid was not used, and there was no detergent used in the prewash.

OPTION SELECTIONS

 | OPTIONS| CAN BE SELECTED WITH| WHAT IT DOES| ADDED TIME TO CYCLE| ADDED WATER GALLONS (LITERS)
---|---|---|---|---|---
| Delay displays how many hours before the cycle will begin.
To delay the start:

  1. Select a wash cycle and options.
  2. Press DELAY. Each time you press Delay, it will display the next available delay time.
  3. Press START/RESUME to begin the delay countdown.

NOTE: If the door is opened, such as to add a dish, the Start/Resume button must be pressed to resume the delay countdown.

| Available with any cycle| Delays start of a cycle up to 24 hours.| NA| NA
**| Sanitizes dishes and glassware in accordance with NSF International NSF/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments. Only sanitizing cycles have been designed to meet the requirements of the NSF/ANSI 184 performance standard for soil removal and for sanitization efficacy. There is no intention, either directly or indirectly, that all cycles on a NSF/ANSI 184 certified dishwasher meet the NSF/ANSI 184 performance standard for soil removal and for sanitization efficacy.
The Sani Rinse indicator glows at the end of the cycle if the Sani Rinse option was successfully completed. If the indicator does not activate, it is probably due to the cycle being interrupted.|
Sensor Heavy Normal| Raises the main wash temperate to 135°F (57°C) and the final rinse temperature to (156°F (69°C).| 0:05 to 1:06| 0 to 3.9
(0 to 14.6)
| Dries dishes with heat. This option, with the use of rinse aid, will provide better drying results. Plastic items are less likely to deform when loaded in the top rack. Use Heat Dry for optimum drying performance. For air dry, Heat Dry LEDs are off.|
Sensor Heavy Normal 1 Hr Wash Soak & Clean| Uses a heating element to speed drying times.
Heat Dry option defaults to On when any cycle is selected, except for 1 Hr Wash.| NA| NA
Button| Raises the main wash temperature to improve cleaning for loads containing tough, baked-on food.|
Sensor Heavy Normal Soak & Clean**| Raises the main wash temperate to 135°F (57°C).| 0:05 to 0:13| 0 to 3.9
(0 to 14.6)

| Use the Control Lock option to avoid unintended use of dishwasher between cycles or cycle and option changes during a cycle.

To turn on Control Lock, press and hold CONTROL LOCK for 3 seconds. Control Lock light will stay on for a short time, indicating that it is activated. When the Control Lock indicator is lit, all buttons are disabled. If you press any button while your dishwasher is locked, the light flashes three times. The dishwasher door can still be opened/ closed while the controls are locked.

To turn off Control Lock, press and hold CONTROL LOCK for 3 seconds. Control Lock light turns off.

CONTROLS AND CYCLE STATUS

Control Purpose Comments

Button| To start or resume a wash cycle.| If the door is opened during a cycle or the power is interrupted, the Start/Resume LED flashes. The cycle will not resume until Start/Resume is pressed and the door is closed.
NOTE: Push door firmly closed within 4 seconds of pressing Start/Resume or the dishwasher will not start. If door is not closed within 4 seconds, the Start/Resume LED will flash when the door is closed.
To cancel a wash cycle.| Press and hold CANCEL/DRAIN for 3 seconds. Close the door firmly. The dishwasher starts a 2-minute drain (if needed). Let dishwasher drain completely.
CONTROLS| To inform you that the dishes have been sanitized.| If you select the Sani Rinse option, when the cycle is finished, the Sanitized indicator on the control panel glows. If your dishwasher did not properly sanitize your dishes, the Sanitized indicator flashes at the end of the cycle. This can happen if the cycle is interrupted or if water could not be heated to required temperature.
The indicator goes off when you open and close door or press Cancel/Drain.

Dishwasher Features

Silverware Basket

Splittable Silverware Basket
The splittable silverware basket can be separated and placed in various locations in the lower rack. Load flatware and utensils into both sections or just one, depending on your load.
Dishwasher Features

To split the basket:

Hold the basket firmly along the sides. Unlock the baskets.

Silverware basket lids:

Use silverware basket lids to provide optimal spacing and best cleaning performance.
Dishwasher Features

Mix silverware types to keep them separated. Load knives down, forks up, and alternate spoons, for best cleaning results.

NOTE: If your silverware does not fit into the designated slots, push tabs inward on either end and lift lid off of the silverware baskets.

Cup Shelves

Fold down the extra shelf on the top rack to hold additional cups, stemware, or long items such as utensils and spatulas. For best results on cups, stagger the spacing so that the cups on the shelf are not directly above the cups below.
Dishwasher Features

EZ-2-Lift™ Top Rack Adjuster

You can raise or lower the top rack to fit tall items in either the top or bottom rack. Adjusters are located on each side of the top rack.
Dishwasher Features

To raise the rack:

Press both rack adjuster thumb levers and lift the rack until it is in the up position and level.

To lower the rack:

Press both rack adjuster thumb levers and slide the rack to its down position and level.

NOTE: The top rack must be level.

Removable Top Rack

The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.

IMPORTANT: Remove dishes prior to removing the top rack from the dishwasher.

To remove the rack:

  1. To gain access to the track stops, pull the upper rack forward about halfway out of the tub.

  2. Press on the edge of the ridged area on the track stop while tipping the track stop toward the center of the dishwasher.
    This action releases a small retaining tab that locks the track stop to the track (see Track stop – left).
    NOTE: It is helpful to use two hands. Take special note of the orientation of the track stops.
    Dishwasher Features

  3. With the retaining tab released, pull the track stop straight toward the opposite track to remove it.

  4. After removing both track stops, gently pull the top rack out of the tracks by rolling it toward you.

  5. Replace the track stops by coming up from under the track and slipping the lower tab of the track stop into the lower slot of the track (see Track stop – right) and rotate the track stop into place. Then press on the edge of the ridged area while pushing the track stop straight toward the track. This action locks the retaining tab back into place.
    Dishwasher Features

  6. Test the track stop by pulling it toward the opposite track to ensure that it is locked in place.

To replace the rack:

  1. Gently pull the tracks forward in the dishwasher until they stop. Remove track stops. See steps 1 through 3 above.
  2. Place the back wheels on each side of the rack into the track and roll the rack into the tracks, but do not push the rack all the way into the tub.
  3. Insert front rack wheels on each side of the rack into the track.
  4. Slide the rack into the dishwasher.
  5. Replace the track stops. See steps 5 and 6 above.
    IMPORTANT: Be sure that the track stops are locked in place and cannot be easily removed. They keep the rack from coming out of the track.

Filtration System

Your dishwasher has the latest technology in dishwasher filtration. This filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning.

The filter system consists of two parts, an upper filter assembly and a lower filter.
Filtration System

IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher without filters properly installed. Be sure lower filter is securely in place and upper filter assembly is locked into place. If upper assembly turns freely, it is not locked into place.

The filters may need to be cleaned when:

  • Visible objects or soils are on the upper filter assembly.
  • Dishes feel gritty to the touch.

It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency.

RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTERS

Number of Loads Per Week| **If you only scrape before loading*| If you scrape and rinse before loading| If you wash before loading**
8–12| Every 2 months| Every 4 months| Once per year
4–7| Every 4 months| Once per year| Once per year
1–3| Twice per year| Once per year| Once per year

*We recommend this practice because it will conserve the water and energy that you would have used to prepare your dishes. This will also save you time and effort.

Very Hard Water

If you have hard water (above 15 grains), clean your filter at least once per month. Buildup of white residue on your dishwasher indicates hard water. For tips on removing spots and stains, see the “Troubleshooting” section.

Filter Removal Instructions

  1. Turn the upper filter assembly a quarter turn counterclockwise and lift out.
    Filtration System

  2. Separate the upper filter assembly by gently pulling apart.

  3. Clean the filters as shown.

Cleaning Instructions

IMPORTANT: Do not use wire brushes, scouring pads, etc., as they may damage the filters.

Rinse filter under running water until most soils are removed.
If you have hard-to-remove soils or calcium deposits from hard water, a soft brush may be required.
Filtration System

Filter Reinstallation Instructions

  1. Noting the previous illustrations, place the lower filter under the locating tabs in the bottom of the dishwasher, so the round opening for the upper filter assembly lines up with the round opening in the bottom of the tub.

  2. Insert the upper filter assembly into the circular opening in the lower filter.
    Filtration System

  3. Slowly rotate the filter clockwise until it drops into place.
    Continue to rotate until the filter is locked into place. If the filter is not fully seated (still turns freely), continue to turn the filter clockwise until it drops and locks into place.
    NOTE: The upper filter assembly arrow does not have to align with the arrow in the lower filter as long as the filter is locked.

IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher without the filters properly installed. Be sure the lower filter is securely in place and the upper filter assembly is locked into place. If the upper filter assembly turns freely, it is not locked into place.

Dishwasher Care

Cleaning the Exterior

Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, it has a coating that is resistant to fingerprints. Avoid using abrasive cleaning products on the exterior of the dishwasher.

Cleaning and Maintaining the Interior

Many detergents may leave white spots or a white residue on dishware and on the interior of the dishwasher. Over time this residue can become unsightly and could affect dishwasher performance. Use of a dishwasher cleaning product such as affresh® Dishwasher Cleaner can help to remove the residue.
Monthly use of affresh® Dishwasher Cleaner is recommended to help maintain the dishwasher.

To Use:

  1. If cleaning without dishes, place one tablet in the detergent dispenser. Do not add detergent (If significant buildup is noticeable, a second tablet can be placed in the bottom of the dishwasher.)
  2. If cleaning with dishes, place one tablet in the bottom of the dishwasher. Place detergent in the dispenser.
  3. Run a Normal wash cycle.

Another method to remove white residue is to use a vinegar rinse.
However, vinegar is an acid and using it too often could damage your dishwasher.

Place (do not pour) 2 cups (500 mL) white vinegar in a glass or dishwasher- safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent.
Vinegar will mix with the wash water.

NOTE: Whirlpool recommends the use of high-quality, premeasured detergent tablets or packs and the use of rinse aid for dishwasher cleaning and daily care.

If you have a drain air gap, check and clean it if the dishwasher isn’t draining well.
Dishwasher Care

To Reduce Risk of Property Damage During Vacation or Extended Time Without Use

  • When you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher.
  • Make sure the water supply lines are protected against freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home.
  • Damage from freezing is not covered by the warranty.
  • When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual or visit producthelp.whirlpool.com. In Canada, visit www.whirlpool.ca.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7

Please include a daytime phone number in the correspondence.

PROBLEM SOLUTION
DISHWASHER DOES NOT RUN NOTE: It is normal for the dishwasher

to repeatedly pause several times during a cycle.If the Start/Resume light is blinking, press START/RESUME and close the door within 4 seconds. Be sure the door is closed and latched.

  • Check that there is no interference between large casserole dishes and the wash system at the back of the dishwasher.
  • Check to see if any items are protruding through the bottom or back of the rack. Also check to see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure door is closed and latched.

Press START/RESUME or CANCEL/DRAIN, or open and close the door before selecting your cycle/ option. Controls must be awakened after a period of inactivity.Be sure the Control Lock feature is not on. If the control lock indicator is lit, press and hold SANI RINSE for 3 seconds. The Control Lock LED will turn off and you can then operate the controls.Be sure you have selected a cycle. See “Cycle and Option Descriptions” section.Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.If lights other than Start/Resume blink and the unit will not run, you will need to call for service. If the numeric display shows a code “F2E2,” you will need to call for service.

DETERGENT REMAINS IN THE DISPENSER OR TABLET IS ON BOTTOM OF TUB| Check for dishware, such as cookie sheets, cutting boards, or large containers, etc., that may be blocking the detergent dispenser from opening properly.Be sure your detergent is fresh and lump-free.Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to resume the cycle by closing the door and pressing Start/Resume.
CYCLE RUNS TOO LONG| NOTES:

  • To use less water and reduce energy consumption, you will encounter cycles that typically run for up to 3 hours.
  • A water heater setting of 120°F (49°C) is best. The dishwasher will delay longer while heating cooler water.
  • Some options will add time to the cycle. See the “Cycle and Option Descriptions” section. The Heat Dry option adds approximately 45 minutes.

Try the 1 Hr Wash cycle.Run the hot water at a faucet close to the dishwasher before starting the cycle.

DISHWASHER NOT DRYING| NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous surface which tends to collect water droplets. Towel drying may be necessary.Use of rinse aid along with the Heat Dry option is needed for proper drying.Proper loading of items can affect drying. (See specific loading instructions within this guide.)Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading.

  • Unload the bottom rack first.
  • Locate these items on the more slanted side of the rack for improved results.

WILL NOT FILL| Be sure the water to the dishwasher is turned on.Check that the overfill protection float is free from obstructions. See the “Parts and Features” section.Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate properly or may not fill with water. See “Blinking Lights” in the “Troubleshooting” section.
WATER REMAINS IN THE TUB/WILL NOT DRAIN| Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the cycle by pressing Start/Resume and closing the door within 4 seconds.If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from the disposer inlet.Check for kinks in the drain hose.Check for food obstructions in the drain or disposer. Check your house fuse or circuit breaker.
HARD WATER (WHITE RESIDUE ON DISHWASHER INTERIOR OR GLASSWARE)| NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more. If a water softener is not installed, the following steps may help:Use a commercial cleaner designed for dishwashers once per month.Clean the upper and lower filters at least once per month. See “Cleaning Instructions” in the “Filtration System” section.Always use a rinse aid.Always use a high-quality, fresh detergent.Use a detergent booster/water softener additive designed for dishwashers.
ODORS| NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full load is ready to run.Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright glass measuring cup in the lower rack. Run a Normal cycle with the Heat Dry option turned off. Do not use detergent.The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the “Troubleshooting” section.
NOISY| Surging sounds can occur periodically throughout the cycle while the dishwasher is draining. Normal water valve hissing may be heard periodically.A normal snap sound may be heard when the detergent dispenser opens during the cycle and when the door is opened at the end of the cycle.Improper installation will affect noise levels. Be sure the filters are properly installed.A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms. Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN ON DISHES| Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing performance. See the “Dishwasher Use” section.Check filter to ensure it is properly installed. Clean it if needed. See “Cleaning Instructions” in the “Filtration System” section for details.Select the proper cycle and option for the type of soils. The Heavy cycle with the Hi Temp Wash option can be used for tougher loads.Be sure the incoming water temperature is at least 120°F (49°C).Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and hard water conditions.Scrape food from dishes prior to loading (do not prerinse).
DISHES DIRTY/SUDS IN DISHWASHER/CYCLE NOT COMPLETE| If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly or may not fill with water.Suds can come from:

  • Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry detergent, or hand soap.
  • Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
  • Using an excessive amount of dishwasher detergent.
  • Inadequate rinsing off detergent from dishes washed by hand before loading them into the dishwasher.

Call for service.
If no water was present in the machine at any time during a heated wash cycle, the cycle will end and the Clean indicator will not come on. See “Will Not Fill” in the “Troubleshooting” section.

DID NOT SANITIZE| If the Sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse or the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).
DAMAGE TO DISHWARE| Improper loading can cause dishes to become chipped or damaged. (See specific loading instructions within this guide.)
BLINKING LIGHTS| Blinking indicators will occur when the cycle is paused or when the cycle has been interrupted by opening the door. If the Start/Resume light is blinking, press the START/RESUME keypad and close the door within 4 seconds.See “Start or Resume a Cycle” in the “Dishwasher Use” section.If the Clean light or any other lights are blinking and the dishwasher will not run, call for service.
CLOUDY OR SPOTTED DISHWARE (AND HARD WATER SOLUTION)| Add or adjust the amount of liquid rinse aid for better drying and to reduce spotting. See the “Add Rinse Aid” section.Use the correct amount of detergent.Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See “Hard Water (White Residue on Dishwasher Interior or Glassware)” in the “Troubleshooting” section. If it does not come clear, it is due to etching (see below).Be sure the incoming water temperature is set at 120°F (49°C). Try using the Hi Temp Wash and Sani Rinse options.To remove spotting, run a vinegar rinse through the dishwasher.

  • Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a Normal cycle with the Heat Dry option turned off. No detergent is needed.

ETCHING (PERMANENT CLOUDINESS)| This is an erosion of the surface of the glassware and can be caused by a combination of water that is too hot, using too much detergent with soft water, or pre-washing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching, adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating options only when incoming water temperature is below 120°F (49°C).
LEAKING WATER| Be sure dishwasher has been installed properly and is level.
Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent if sudsing continues.
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.
TUB IS DISCOLORED| High iron content in the water can discolor the tub.
Tomato-based foods can discolor the tub or dishware. Large amounts of tomato- based foods should be removed from the dishes before loading.
A citrus-based cleaner can be used to clean.

WHIRLPOOL® MAJOR APPLIANCE LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer eXperience Center:

  • Name, address, and telephone number
  • Model number and serial number
  • A clear, detailed description of the problem
  • Proof of purchase, including dealer or retailer name and address

IF YOU NEED SERVICE:

  1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
  2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased or, at its sole discretion, replace the product.
In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Whirlpool designated service company.
This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

  1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, or installation instructions.
  2. In-home instruction on how to use your product.
  3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring, fuses, or water inlet hoses).
  4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).
  5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
  6. Conversion of products from natural gas or propane gas.
  7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Whirlpool.
  8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
  9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes, unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
  10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including, but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
  11. Food or medicine loss due to product failure.
  12. Pickup or delivery. This product is intended for in-home repair.
  13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
  14. Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels, flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal, or replacement of the product.
  15. Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

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References

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