StarTech ICUSB232PROC USB CTM to RS232 Serial DB9 Adapter Cable with COM Retention User Guide

June 17, 2024
StarTech

StarTech ICUSB232PROC USB CTM to RS232 Serial DB9 Adapter Cable with COM

Retention

Specifications

  • Product Model: ICUSB232PROC
  • Connector Type: USB-C to DB9M RS232
  • COM Retention: Yes
  • Supported Operating Systems: Windows, macOS

Frequently Asked Questions (FAQ)

  1. Q: What is COM retention?
    A: COM retention is a feature of the USB to serial adapter that retains the COM port settings even when the adapter is connected to a different USB port on the same computer.

  2. Q: Where can I find the latest drivers and software for this product?
    A: You can visit www.startech.com/downloads for the latest drivers and software.

  3. Q: Is technical support available for this product?
    A: Yes, StarTech.com provides lifetime technical support. Visit www.startech.com/support for assistance.

  4. Q: What is the warranty information for this product?
    A: Please refer to the warranty information provided by StarTech.com.

Product diagram

RS-232 DB9 male pinout

Package contents

  • 1 x serial adapter cable
  • 1 x quick-start guide

Requirements

  • USB Type-C™ port

Requirements are subject to change. For the latest requirements, please visit www.StarTech.com/ICUSB232PROC.

About COM retention

The USB to serial adapter features COM retention (also known as COM port retention). With COM retention, the COM port settings that are assigned the first time that the adapter is connected to a computer are retained, regardless of the USB port that the adapter cable is connected to. When you disconnect the serial adapter cable and plug it into a different USB port on the same computer, you don’t need to reconfigure the serial port.

Install the adapter cable

Windows

  1. In a web browser, navigate to www.StarTech.com/ICUSB232PROC.
  2. Click the Support tab.
  3. Under Driver(s), download the [Prolific_PL2303] Windows USB Serial Adapter.zip file.
  4. Right-click the folder that you downloaded and click Extract All.
  5. Right-click the Setup.exe file and click Run as Administrator.
  6. Follow the on-screen instructions to complete the installation.
  7. When prompted, restart your computer.
  8. Connect the serial adapter cable to a USB port.

macOS

  1. In a web browser, navigate to www.StarTech.com/ICUSB232PROC.
  2. Click the Support tab.
  3. Under Driver(s), download the [Prolific_PL2303] Mac USB Serial Adapter.zip file.
  4. Right-click the folder that you downloaded and click Extract All.
  5. Double-click the folder for the version of macOS that you’re running.
  6. Run the installer application and follow the on-screen instructions to complete the installation.
  7. When prompted, restart your computer.
  8. Connect the serial adapter cable to a USB port.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum. This manual may refer to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgment elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.

CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to providing industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of online tools, documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads

Warranty Information
This product is backed by a two-year warranty. In addition, StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

References

Read User Manual Online (PDF format)

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