IMPECCA CM-0770 Microwave Oven User Guide

June 17, 2024
IMPECCA

IMPECCA CM-0770 Microwave

IMPECCA-CM-0770-Microwave-Oven-PRO

Product Information

Specifications

Important Safety Instructions
For household use only. Save these instructions.

Cautions & Warnings

  1. As with most cooking appliances, closely supervise use to reduce the risk of a fire in the oven.
  2. To reduce the risk of fire while cooking, be sure to take the following additional precautions:
    • Do not overcook food. Carefully monitor the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    • Remove wire twist-ties and metal handles from paper or plastic containers/bags before placing them in the oven.
    • If materials inside the oven ignite, keep the oven door closed. Turn the oven off, and unplug the appliance. Disconnect the power cord, and shut off power at the fuse or circuit breaker panel.
    • Do not use the oven cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the oven when not in use.
    • This oven must be grounded with a properly grounded outlet. See the section ELECTRICAL GROUNDING.
    • Install or place this oven in strict accordance with the installation instructions provided.
    • Some products, such as whole eggs, and sealed containers such as glass jars, can explode and should not be heated in the oven.
    • Use this appliance only for its intended uses as described in this manual. Do not use corrosive chemicals or vapors in or near the appliance. This oven is specifically designed to heat, cook, or dry food in a home consumer setting. It is not designed for industrial or laboratory use.
    • As with any appliance, close supervision is necessary when used by children.
    • Do not operate this oven if it has a damaged cord or plug if it is not working properly, or if it has been dropped or damaged.
    • This appliance should only be serviced by qualified service technicians. Contact technical support for information regarding your closest authorized service center for further examination, repair, or adjustment to your appliance.
    • Do not cover or block any openings in the oven.
    • Do not store or use this appliance outdoors. Do not use this oven near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
    • Do not immerse the cord or plug in water.
    • Keep the cord away from heated surfaces.
    • Do not let the cord hang over the edge of a table or counter.
    • When cleaning the oven door and surfaces, use only mild, non-abrasive soaps or detergents applied with a damp sponge or cloth.
    • Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to boil. Visible bubbling or boiling when the container is removed from the microwave is not always present. This can result in scalding liquids suddenly boiling over when the container is disturbed or a spoon or other utensil is inserted into the liquid.
    • Do not overheat the liquid. Stir the liquid both before and halfway through heating it. Do not use straight-sided containers with narrow necks. After heating, allow the container to stand in the microwave oven for a short time before removing the container. Use extreme care when inserting a spoon or other utensil into the container.

Product Usage Instructions

Installation
Follow the installation instructions provided in the manual to properly install or place the oven.

Grounding
Ensure that the oven is grounded with a properly grounded outlet. Refer to the ELECTRICAL GROUNDING section for more information.

Supervision
Always closely supervise the use of the oven, especially when cooking, to reduce the risk of fire.

Food Preparation
When placing paper, plastic, or other combustible materials inside the oven for cooking, carefully monitor the appliance to prevent overcooking and potential fire hazards. Remove wire twist-ties and metal handles from paper or plastic containers/bags before placing them in the oven.

Emergency Situations
In case of fire or ignition inside the oven, keep the oven door closed. Turn off the oven, unplug it from the power source, and disconnect the power cord. If necessary, shut off power at the fuse or circuit breaker panel.

Storage
Do not use the oven cavity for storage purposes. Remove any paper products, cooking utensils, or food from the oven when not in use.

Intended Use
Use this appliance only for its intended uses as described in the manual. Do not use corrosive chemicals or vapors in or near the appliance. This oven is designed for heating, cooking, or drying food in a home-consumer setting and is not suitable for industrial or laboratory use.

Child Safety
Always provide close supervision when children are using the oven.

Maintenance and Service
If the oven has a damaged cord or plug, is not working properly, or has been dropped or damaged, do not operate it. Contact qualified service technicians for further examination, repair, or adjustment to the appliance.

Cleaning
When cleaning the oven door and surfaces, use mild, non-abrasive soaps or detergents applied with a damp sponge or cloth.

Liquid Heating
Take precautions when heating liquids such as water, coffee, or tea. Stir the liquid before and halfway through heating to prevent overheating. Avoid using straight-sided containers with narrow necks. After heating, allow the container to stand in the microwave oven for a short time before removing it. Use extreme care when inserting a spoon or other utensil into the container to avoid scalding liquids suddenly boiling over.

FAQ

  • Q: Can I use the microwave oven for industrial or laboratory purposes?
    A: No, this microwave oven is specifically designed for heating, cooking, or drying food in a home consumer setting and is not suitable for industrial or laboratory use.

  • Q: What should I do if there is a fire inside the oven?
    A: In case of fire or ignition inside the oven, keep the oven door closed. Turn off the oven, unplug it from the power source, and disconnect the power cord. If necessary, shut off power at the fuse or circuit breaker panel.

  • Q: How should I clean the oven?
    A: When cleaning the oven door and surfaces, use mild, non-abrasive soaps or detergents applied with a damp sponge or cloth.

IMPORTANT SAFETY INSTRUCTIONS

PLEASE SAVE THESE INSTRUCTIONS. YOU MAY NEED THEM IN THE FUTURE.
WARNING: BEWARE OF EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
To reduce the risk of burns, electric shock, fire, injury to persons (yourself or others) or exposure to excessive microwave energy when using your appliance, follow basic safety precautions, including the following: Do not attempt to operate this oven with the door open; this can result in harmful exposure to microwave energy. Do not override or tamper with the internal safety protections. Do not place any object between the oven front face and the door or allow dirt or other residues to accumulate on the sealing surfaces.

Do not operate the oven if it is damaged. It is important that the oven door closes properly and that there is no damage to the:

  • DOOR (bent)
  • HINGES AND LATCHES (broken or loosened)
  • DOOR SEALS AND SEALING SURFACE

The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS

CAUTIONS & WARNINGS

Carefully review all of these specifications and warnings BEFORE operating your microwave oven. Failure to do so may cause damage, injury, or bodily harm including permanent disability and/or death.

  1. As with most cooking appliances, closely supervise use to reduce the risk of a fire in the oven.
  2. To reduce the risk of fire while cooking, be sure to take the following additional precautions:
  3. Do not overcook food. Carefully monitor the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
  4. Remove wire twist-ties and metal handles from paper or plastic containers/bags before placing them in the oven.
  5. If materials inside the oven ignite, keep the oven door closed. Turn the oven off, and unplug the appliance. Disconnect the power cord, shut off power at the fuse or circuit breaker panel.
  6. Do not use the oven cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the oven when not in use.
  7. This oven must be grounded with a properly grounded outlet. See the section “ELECTRICAL GROUNDING”.
  8. Install or place this oven in strict accordance with the installation instructions provided.
  9. Some products, such as whole eggs, and sealed containers such as glass jars, can explode and should not be heated in the oven.
  10. Use this appliance only for its intended uses as described in this manual. Do not use corrosive chemicals or vapors in or near the appliance. This oven is specifically designed to heat or cook or dry food in a home consumer setting. It is not designed for industrial or laboratory use.
  11. As with any appliance, close supervision is necessary when used by children.
  12. Do not operate this oven if it has a damaged cord or plug if it is not working properly, or if it has been dropped or damaged.
  13. This appliance should only be serviced by qualified service technicians. Contact technical support for information regarding your closest authorized service center for further examination, repair, or adjustment to your appliance.
  14. Do not cover or block any openings on the oven.
  15. Do not store or use this appliance outdoors. Do not use this oven near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
  16. Do not immerse cord or plug in water.
  17. Keep cord away from heated surfaces.
  18. Do not let cord hang over edge of a table or counter.
  19. When cleaning the oven door and surfaces, use only mild, non-abrasive soaps or detergents applied with a damp sponge or cloth.
  20. Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to boil. Visible bubbling or boiling when the container is removed from the microwave is not always present. This can result in scalding liquids suddenly boiling over when the container is disturbed or a spoon or other utensil is inserted into the liquid.
  21. Do not overheat the liquid. Stir the liquid both before and halfway through heating it. Do not use straight-sided containers with narrow necks. After heating, allow the container to stand in the microwave oven for a short time before removing the container. Use extreme care when inserting a spoon or other utensil into the container.

IMPORTANT: ELECTRICAL GROUNDING

DANGER: ELECTRICAL SHOCK HAZARD

  • Touching the internal components of this oven can cause serious personal injury or even death.

  • Do not disassemble this appliance.
    WARNING: ELECTRIC SHOCK HAZARD

  • Improper use of the grounding plug can result in electric shock. Do not plug the oven into an outlet unless the outlet is properly installed and grounded.

THREE-PRONGED (GROUNDING) PLUG
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a grounding-wire cord with the third, round grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-pronged grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance.

  1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.

  2. Longer cord sets or extension cords are available and may be used if done so with great care.

  3. If a long cord set or extension cord is used:

    • The marked electrical rating of the cord set or extension marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
    • The extension cord must be a grounding-type 3-wire cord; and
    • The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over accidentally.
  4. RADIO INTERFERENCE
    Operation of the microwave oven may cause interference to your radio, TV or similar equipment. When there is interference, it may be reduced or eliminated by taking the following measures:

    • Clean the door and sealing surface of the oven.
    • Reorient the receiving antenna of radio or television.
    • Relocate the microwave oven concerning the receiver.
    • Move the microwave oven away from the receiver.
    • Plug the microwave oven into a different outlet so that the microwave oven and receiver are on different branch circuits.

INSTALLING YOUR MICROWAVE OVEN

Before installation and operation:

  • Remove all packing materials and accessories.
  • Examine the oven for any damage such as dents or a broken door. If the unit is damaged, do not install. Contact technical support or the place of purchase.
  • Remove any protective film found on the microwave oven cabinet surface.
    Warning: Do not remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron.

INSTALLATION GUIDELINES

  1. Select a level and stable surface that provides enough open space for the intake and/or outlet vents. Blocking the intake and/or outlet openings can damage the oven. Do not place the oven where heat, moisture, or high humidity are generated.
    • A minimum clearance of 3 inches (7.5cm) is required between the oven and the adjacent walls. One side must be open for proper ventilation and heat dispersal.
    • Leave a minimum clearance of 12 inches (30cm) above the oven.
    • Place the oven as far away from radios and TVs as possible.
  2. Plug your oven into a standard household outlet. Be sure the voltage and the frequency is the same as the voltage and frequency on the rating label.
    • Be sure that the power supply cord is undamaged and does not run under the microwave oven or over any hot or sharp surfaces.
    • The socket must be readily accessible so that it can be easily unplugged in an emergency.

TURNTABLE INSTALLATION

  • Your microwave should come with the Turntable Spindle already installed. The glass tray must rest perfectly centered on top of the wheels of the spindle to operate properly.
  • Do not operate the oven without glass tray and spindle in their proper positions.

GETTING TO KNOW YOUR MICROWAVE OVEN

IMPECCA-CM-0770-Microwave-Oven- \(1\)

  1. Door Lock: Ensure that the microwave oven door is securely closed for proper operation.
  2. Viewing Window: This window allows users to monitor the cooking status.
  3. Rotating Ring: The glass turntable sits on wheels that support and balance it during rotation.
  4. Rotating Axis: The glass turntable is placed on this axis, which is driven by the motor underneath, enabling rotation.
  5. Turntable: Place the rotating ring first, then fit the turntable onto the rotating axis, ensuring it is properly aligned. The turntable’s rotation helps cook food evenly.
  6. Control Panel: Please refer to the detailed instructions below. Note that the control panel may be subject to change without prior notice.
  7. Waveguide Cover: This cover is located inside the microwave oven, next to the control panel wall. Never attempt to remove the waveguide cover.
    Detailed Control Panel Instructions: Refer to the accompanying manual for specific control panel details and functions, as the control panel features may change without prior notice.

OPERATION OF CONTROL PANEL

IMPECCA-CM-0770-Microwave-Oven- \(2\)

  1. CLOCK SETTING
    • The maximum setting duration is 30 minutes.
    • At the end of the set time, a ringtone will sound, and the knob will return to the “0” position.
  2. MICROWAVE FUNCTION**
    No.| MICROWAVE POWER| MICROWAVE OUTPUT RATIO**
    ---|---|---
    1| Low| 17% power output
    2| Defrost| 37% power output
    3| M.Low| 40% power output
    4| Med| 66% power output
    5| M.High| 85% power output
    6| High| 100% power output

Use the table below for food defrosting time estimates.

No. Weight (oz) Defrost time
1 9oz About 4 minutes
2 18oz About 8 minutes
3 27oz About 12 minutes

OPERATION

  1. Connect the Power Cord
    • Before connecting the cord, ensure the timer is set to the “0” position.
    • Avoid blocking the ventilation.
  2. Load Food and Close the Door
    • Place food in a suitable container.
    • Do not operate the microwave oven without food, as it can damage the appliance.
  3. Select Microwave Power Level
    • Choose your desired microwave power level.
  4. Start Cooking
    • Once the desired time is set, cooking begins.
    • You can pause cooking by opening the door and then resume by closing it.
  5. End of Cooking
    • When the cooking time elapses, the microwave oven will produce a bell ring, and the interior lamp will automatically turn off.
    • If you remove food before the timer expires, reset the timer to “0” to prevent the microwave oven from running empty.
  6. Safety Precautions
    • It’s advisable to wear gloves when removing hot food from the oven and avoid touching the heating element on the top of the cavity.

Additional Cooking Tips:

  • For quick heating, limit cooking time to 2 to 3 minutes and exercise caution not to exceed 5 minutes. Regularly monitor the food’s cooking progress and adjust according to your taste preferences. Avoid overcooking.
  • When reheating items like porridge or congee, stir them evenly first and then cover them with plastic film (leaving a corner for ventilation) or a perforated lid.
  • During defrosting, open the door at the midway point to turn the food, ensuring more even defrosting.

UTENSILS AND MATERIALS GUIDE

Microwaves are attracted to and absorbed by fat, sugar, and water molecules in the food, causing them to move, producing friction and heat which cooks the food.

  1. Do not heat oil or fat for deep-frying. It is difficult to control the temperature of oil in a microwave oven.
  2. Pierce foods with heavy skins such as potatoes, whole squash, apples, and chestnuts before cooking.
  3. The contents of feeding bottles and baby jars should be stirred or shaken and the temperature should be checked before serving to avoid severe burns.

When microwave cooking, the amount, size and shape, starting temperature, composition, and density of the food affect cooking results. Cookware and dinnerware must fit on the turntable. Always use oven mitts or pot holders when handling because any dish may become hot from heat transferred from the food. Do not use cookware and dinnerware with gold or silver trim.

TESTING COOKWARE, UTENSILS, AND DINNERWARE FOR MICROWAVE USE
There may be certain non-metallic utensils, cookware, and dinnerware that are not safe to use for microwaving. If in doubt, you can test the utensil in question by following the procedure below.

  1. Put cookware, utensils, or dinnerware in a microwave oven with 1 cup (250 ml) of water beside it.

  2. Cook at 100% cooking power for 1 minute.
    Note: When performing the test, do not exceed 1 minute cooking time.

  3. Do not use cookware, utensils, or dinnerware if it becomes hot and the water stays cool.

RECOMMENDED MATERIALS

  • Microwave browning dish — Use to brown the exterior of small items such as steaks, chops, or pancakes. Follow the directions provided with your browning dish.
  • Microwaveable plastic wrap — Use to retain steam. Leave a small opening for some steam to escape and avoid placing it directly on the food.
  • Paper towels and napkins — Use for short-term heating and covering; these absorb excess moisture and prevent spattering. Do not use recycled paper towels, which may contain metal and could ignite.
  • Glass and glass-ceramic bowls and dishes — Use for heating or cooking.
  • Paper plates and cups — Use for short-term heating at low temperatures. Do not use recycled paper, which may contain metal and could ignite.
  • Wax paper — Use as a cover to prevent spattering.

LIMITED USE
Aluminum foil and some metal can be used in the microwave oven. If not used properly, arcing (a blue flash of light) can occur and cause damage to the microwave oven.

  • Aluminum foil — Use narrow strips of foil to prevent overcooking of exposed areas. Using too much foil can damage your oven, so be careful. You should keep a distance of 1 inch (2.54cm) between aluminum foil and cavity.
  • Ceramic, porcelain, and stoneware— Use these if they are labeled “Microwave Safe.” If they are not labeled, test them to make sure they can be used safely.
  • Plastic — Use only if labeled “Microwave Safe.” Other plastics can melt.
  • Thermometers — Use only those labeled “Microwave Safe.” and follow all directions. Check the food in several places. Conventional thermometers may be used on microwave food once the food has been removed from the oven.

NOT RECOMMENDED

  • Glass jars and bottles — Regular glass is too thin to be used in a microwave. It can shatter and cause damage and injury.
  • Paper bags — These are a fire hazard, except for popcorn bags that are designed for microwave use.
  • Styrofoam plates and cups — These can melt and leave an unhealthy residue on food.
  • Plastic storage and food containers — Containers such as margarine tubs can melt in the microwave.
  • Metal utensils — These can damage your oven. Remove all metal before cooking.
  • Metal cookware and bakeware, gold, silver, pewter, non-approved meat thermometers, skewers, twist ties, foil liners such as sandwich wrappers, staples and objects with gold or silver trim or a metallic glaze should not be used in the microwave oven.

COOKING TECHNIQUES

Your microwave makes cooking easier than conventional cooking, provided you keep these considerations in mind:

STIRRING
Stir foods such as casseroles and vegetables while cooking to distribute heat evenly. Food at the outside of the dish absorbs more energy and heats more quickly, so stir from the outside to the center. The oven will turn off when you open the door to stir your food.

ARRANGEMENT
Arrange unevenly shaped foods, such as chicken pieces or chops, with the thicker, meatier parts toward the outside of the turntable where they receive more microwave energy. To prevent overcooking, place delicate areas, such as asparagus tips, toward the center of the turntable.

SHIELDING
Shield food with narrow strips of aluminum foil to prevent overcooking. Areas that need shielding include poultry wing tips, the ends of poultry legs, and corners of square baking dishes. Use only small amounts of aluminum foil. Larger amounts can damage your oven.

TURNING
Turn foods over midway through cooking to expose all parts to microwave energy. This is especially important with large foods such as roasts.

STANDING
Foods cooked in the microwave build up internal heat and continue to cook for a few minutes after the heating stops. Let foods stand to complete cooking, especially foods such as cakes and whole vegetables. Roasts need this time to complete cooking in the center without overcooking the outer areas. All liquids, such as soup or hot chocolate, should be shaken or stirred when cooking is complete. Let liquids stand a moment before serving. When heating baby food, stir well at removal and test the temperature before serving.

ADDING MOISTURE
Microwave energy is attracted to water molecules. Food that is uneven in moisture content should be covered or allowed to stand so that the heat disperses evenly. Add a small amount of water to dry food to help it cook.

CLEANING AND CARE

  • Turn off the oven and remove the power plug from the wall socket before cleaning.
    Keep the inside of the oven clean. When food splatters or spilled liquids adhere to oven walls, wipe with a damp cloth. Mild detergent may be used if the oven gets very dirty. Avoid the use of spray and other harsh cleaners as they may stain, streak, or dull the door surface.

  • The outside surfaces should be cleaned with a damp cloth. To prevent damage to the operating parts inside the oven, water should not be allowed to seep into the ventilation openings.

  • Wipe the window on both sides with a damp cloth to remove any spills or spatters.

  • Do not allow the control panel to become wet. Clean with a soft, damp cloth. When cleaning the control panel, leave the oven door open to prevent the oven from accidentally turning on.

  • If steam accumulates inside or around the outside of the oven door, wipe with a soft cloth. This may occur when the microwave oven is operated under high humidity conditions. In such a case, it is normal.

  • It is occasionally necessary to remove the glass tray for cleaning. Wash the tray in warm sudsy water or a dishwasher.

  • The turntable and oven floor should be cleaned regularly to avoid excessive noise. Simply wipe the bottom surface of the oven with mild detergent. The turntable may be washed in mild sudsy water or dishwasher. When removing the turntable from the cavity floor for cleaning, be sure to replace it in the proper position.

  • Remove odors from your oven by combining a cup of water with the juice and peel of one lemon in a deep microwaveable bowl, and microwave for 5 minutes. Wipe thoroughly and dry with a soft cloth.

  • When it becomes necessary to replace the oven light, please consult a dealer to have it replaced.

  • The oven should be cleaned regularly and any food deposits removed. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.

  • Please do not dispose of this appliance in a domestic garbage receptacle; it should be disposed of at the particular disposal center provided by the municipalities.

TROUBLESHOOTING TIPS

Problem Possible Cause Possible Remedy
Oven will not start •        Electrical cord for oven is not plugged in.

•        Oven door is open.

•        Wrong procedure or sequence entered.

| •        Be sure that unit is plugged into the outlet.

•        Close the oven door and retry.

•        Check instructions to be sure that procedure is correct.

Arcing or sparking| •        Materials to be avoided in microwave oven were used.

•        The oven is operated when empty.

•        Spilled food remains in the cavity.

| •        Use microwave-safe cookware only.

•        Do not operate with oven empty.

•        Clean cavity with wet towel.

Unevenly cooked foods| •        Materials to be avoided in microwave oven were used.

•        Food is not defrosted completely.

•        Cooking time, power level is not suitable.

•        Food is not turned or stirred.

| •        Use microwave-safe cookware only.

•        Completely defrost food.

•        Use correct cooking time and/or power level.

•        Turn or stir food.

Overcooked foods| •        Cooking time, power level is not suitable.| • Use correct cooking time and/or power level.
Undercooked foods| •        Materials to be avoided in microwave oven were used.

•        Food is not defrosted completely.

•        Oven ventilation ports are restricted.

•        Cooking time, power level is not suitable.

| •        Use microwave-safe cookware only.

•        Completely defrost food.

•        Check to see that oven ventilation ports are not restricted.

•        Use correct cooking time and/or power level.

Improper defrosting| •        Materials to be avoided in microwave oven were used.

•        Cooking time, power level is not suitable.

•        Food is not turned or stirred.

| •        Use microwave-safe cookware only.

•        Use correct cooking time and/or power level.

•        Turn or stir food.

TECHNICAL SPECIFICATIONS

Power Consumption: 120V~60Hz
Output: 700W
Net Weight: Approx. 24.25lb.
Outside Dimensions(WxDxH): 17.75 x 10.15 x 13.15 in.
Oven Cavity Dimensions(WxDxH): 11.69 x 11.65 x 8.19 in.
Package Dimensions (WxDxH): 19.92×15.2×12.91 in.
Cooking Uniformity: Turntable System
Turntable Diamerter Size: 10.15 in

CORRECT DISPOSAL OF THIS PRODUCT
This symbol on the product or in its packing indicates that this product may not be a as household waste. Instead, it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by the inappropriate waste handling of this product. For more detailed information about the recycling of this product, please contact your local council, your household waste disposal service, or the shop where you purchased the product.

CUSTOMER SUPPORT
Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may include an updated version of this user’s manual. www.impecca.com

If you wish to contact us by phone, please be sure to have your model number and serial number ready and call us between 9:00 am and 6:00 pm ET, at +1 866-954-4440.
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SIX MONTH LIMITED WARRANTY

Impecca® warrants this product against defects in material and workmanship to the original purchaser as specified below. Please register your product online within fourteen (14) days of purchase.

  • PARTS – if the product is determined to have a manufacturing defect, within six (6) months from the date of the original purchase, Impecca® will repair or replace the product parts at no charge (for parts) to consumers in the U.S.A. and Canada.
  • LABOR – if the product is determined to have a manufacturing defect, within thirty (30) Days from the date of the original purchase, Impecca® will repair or replace the product at no charge to consumers in the U.S.A. and Canada. After thirty (30) Days, it will be the responsibility of the consumer.

Shipping costs to and from our warranty service center are the sole responsibility of the consumer. To obtain warranty service by an authorized Impecca® service center, please email us at: service@impecca.com to obtain a Repair and Maintenance Authorization (RMA) number and to locate the Warranty Service Center nearest you. Once authorized, you must mail the product to the authorized Impecca® service center in its original product packaging materials or equivalent, to prevent damage while in transit.
Further, should Impecca® determine that the product is outside of the Warranty terms, Impecca® will return the product to the sender at the sender’s expense without being repaired or replaced unless authorized by the consumer to service the out-of-warranty product at the consumer’s expense. All handling or restocking charges for returns and/or replacements shall be nonrefundable.

Impecca® specifically excludes from this warranty any non-electric/mechanical attachments, accessories, and disposable parts including, but not limited to, outside case, connecting cables, batteries, and AC adapters. Impecca® reserves the right to repair or replace defective products with the same, equivalent, or newer models. We reserve the right to either repair or replace the product at our discretion. Replacement may be either new or refurbished and while every endeavor will be made to ensure it is the same model, if the same model is not available, it will be replaced with a model of equal or higher specification. Normal “Wear and Tear” is not covered by this, or any other, warranty. Further, Impecca® hereby reserves the right to determine “Wear and Tear” on any products. Tampering or opening the product casing or shell will void this warranty in its entirety.

In addition, this warranty does not apply if the product has been damaged by accident, abuse, misuse, or misapplication; has been altered or modified without the written permission of Impecca®; has been serviced by a nonauthorized repair center of Impecca®; has not been properly maintained or operated according to the operation manual; has been used for commercial, non- household purposes; has been cosmetically damaged; was not imported by Impecca®; was not manufactured according to the specification of the United States market; was damaged due to improper installation or neglect by the consumer; was damaged due to improper packaging in shipment to the Warranty Service Center; was damaged due to natural disasters; or if the serial number for the product has been removed or defaced.

ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO SIX (6) MONTHS PARTS AND THIRTY (30) DAYS LABOR FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT. THESE WARRANTIES AND REMEDIES ARE THE SOLE AND EXCLUSIVE WARRANTIES AND REMEDIES IN CONNECTION WITH THE SALE AND USE OF THE PRODUCT. NO OTHER WARRANTIES, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, ARE GIVEN. IMPECCA® IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE, WHETHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, DIRECT OR OTHERWISE, OR WHETHER KNOWN OR SHOULD HAVE BEEN KNOWN TO IMPECCA®, INCLUDING LOST PROFITS, GOODWILL, AND PROPERTY AND PERSONAL INJURY RESULTING FROM ANY BREACH OF WARRANTY, THE INABILITY TO USE THE PRODUCT OR UNDER ANY LEGAL THEORY IN CONTRACT OR TORT. IMPECCA LIABILITY IS LIMITED TO THE ACTUAL PURCHASE PRICE PAID TO THE RETAIL SELLER OF THE DEFECTIVE PRODUCT.
No Impecca® dealer, agent, or employee is authorized to make any modification, extension, change, or amendment to this warranty without the written consent and authorization from Impecca®. Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages or do not allow a limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

Important: Be Sure to Register Your Product at WWW.IMPECCA.COM within 14 Days
Impecca® USA:  PA 18711
www.impecca.com
service@impecca.com
*Do not send any returns to this address, as they may be lost and this will delay your repair and service process.

www.impecca.com

References

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