MUNBYN ITPP941 Direct Thermal Shipping Label Printer User Manual
- June 17, 2024
- MUNBYN
Table of Contents
MUNBYN ITPP941 Direct Thermal Shipping Label Printer
Product Information
Specifications
- Product: MUNBYN Printer
- Models: ITPP941, ITPP130, P44S
Product Usage Instructions
MUNBYN Printer ITPP941/ITPP130/P44S
Blinking Red
If the printer’s LED indicator is blinking red, it indicates an issue with
the printer.
To troubleshoot this problem, follow these steps:
- Clean the printer head. Refer to the cleaning instructions provided by MUNBYN.
- Check the density settings. Adjust the density settings by referring to the density setting instructions provided by MUNBYN.
Labels not dark or too dark
If the printed labels are not dark enough or too dark, it may be due to a
dirty print head or incorrect density settings.
Follow these steps to resolve the issue:
- Clean the printer head using the instructions provided by MUNBYN.
- Adjust the density settings based on the provided instructions.
Rollo Printer
There are white spots in my print
If there are white spots in your print, it is likely that the printer head
is dirty.
Follow these steps to clean the printer head:
- Turn off the Rollo printer and allow it to cool down.
- Use alcohol pads (70% Isopropyl Alcohol) to wipe the printer head clean. You can find these pads in pharmacies, grocery stores,or online.
- Allow 2-3 minutes for the components to dry, then turn the Rollo printer back on.
My labels are not dark enough
If your labels are not dark enough, it may be due to a low-quality source
file. To test the printer’s health and quality, print the Sample label
provided by Rollo. If the print result does not improve, you will need to
adjust your printer settings.
Barcode not printing clearly
If your barcode is not printing clearly, it may be due to the quality of
the source file. Ensure that the source file is created in the ideal quality
for clear barcode printing.
FAQ (Frequently Asked Questions)
-
Q: How can I contact MUNBYN support?
A: You can contact MUNBYN support via phone, email, or remote desktop assistance.
Here are the contact details:- Email: support@munbyn.com
- Phone: +1 650 206 2250 (8:00 – 17:00 PT)
- WhatsApp: +86 178 1788 1067 (working day – 24 hours)
-
Q: Are the label papers environmentally friendly?
A: Yes, the label papers used in MUNBYN printers do not contain harmful chemicals like BPA and BPS. They are made of environmentally friendly degradable materials.
MUNBYN has served more than 35,000 customers worldwide with reliable products and professional support of our technical team. If you have any issues, please contact our engineers directly to get a prompt solution within 2 hour. MUNBYN support is available via phone, email, and remote desktop assistance.
- Email: support@munbyn.com
- Tel：+1 650 206 2250 8:00 – 17:00 (PT)
- WhatsApp: +86 178 1788 1067 (working day – 24 hours)
Note: Environmentally friendly materials: The label paper does not contain BPA, BPS and other harmful chemicals, and is made of environmentally friendly degradable materials.
MUNBYN Printer ITPP941/ITPP130/P44S
Blinking Red？
This is because the printer does not calibrate the label paper, please do the
following steps to calibrate the label paper
- Please cancel all printing sequences in the your PC.
- Load no less than 4 consecutive labels of paper into the printer.
- After the paper is stable, press and hold FEED (red/green light) until you hear a beep
The printer will learn the size of the paper at this time, and the top of the printer will light up in green when it stops. After the process is complete, the printer returns to normal.
Labels not dark or too dark？
This is because the print head is dirty, or the density is set incorrectly.
- Clean printer head, https://munbyn.biz/clean
- Setting of density, https://munbyn.biz/941dsv
Rollo Printer
There are white spots in my print
It is likely that the printer head has gotten dirty.
- Please turn Rollo off and allow it to cool down
- Use the provided alcohol pads to wipe the printer head clean. Any 70% Isopropyl Alcohol pad would work. These are commonly available in pharmacies and grocery stores, as well as on Amazon. The image below shows the highlighted areas that could cause this fade / dead zone.
- Allow 2-3 minutes for the components to dry, then turn Rollo back on.
My labels are not dark enough
The most common reason for low-quality prints has to do with a low-quality
source file. To test whether your Rollo printer is in good health, print the
Sample label. This label is provided at standard quality and should print
clearly. If there’s no difference or improvement with the print result, you
will need adjust your printer settings.
Barcode not printing clearly
If your barcode is not printing clearly, the source file wasn’t created in the
ideal quality. Try this sample label which was generated at the correct
quality to test it: Sample Label If there’s no difference or improvement with
the print result, you will need adjust your printer settings.
I’m printing blank labels
The most common reason is that your labels are loaded upside down. Please make
sure that your labels are properly loaded. The label that you peel off should
be facing the ceiling when it comes out of Rollo. See the image below:
Jadens Printer
How to print different size and shape labels?
We recommend printing with the mobile app – Jadens Printer because it prints
the best. You can download ‘Jadens Printer’ from google play or apple store.
If you don’t know how to use the app, please refer to the app instructions.
App instructions: https://munbyn.biz/jadens
-
You need to confirm the size of the printed labels you are using.
-
Open the label or image in the app
-
Crop out the part you want to print completely
(Note: I recommend keeping 2mm margins) -
Set the same size as the printed label.
Blinking Red？
-
If flashing red is every 2 seconds:
No label is loaded, it will be red. Ensure that the labels are loaded correctly. Wrong paper size. Please run automatic label identification. -
If flashing red is 2 times per second:
The printer cover is not closed well. Check that the printer cover is completely closed.
Automatic Label Identification
- Turn on the power, wait for 5 seconds, until the printer is initialized.
- Press and hold the top feeder button for 5 seconds until you hear one beep, then let go, the label will move back and forth and stop at the correct tear-off point. After this, you can start printing your labels.
- Demo video: https://youtu.be/tL2iWS8rzXw
How to set up Density and Speed?
-
For Windows ((Click this link to watch a video on how to set Speed and Density on Windows) To make the label more clear, you can follow these steps：
Go to “setting” – >”device”- >“printer & scanner”- >find the printer “Label Printer” Click “manage” – > “Printing preference” – >“Page Setup” – >adjust the Density and Speed as the picture shows -> then click “OK” -
For Mac (Click this link to watch a video on how to set speed and density on Mac)
Open your PDF file – click the printer icon in the top left corner – ”Printer…”
Click the select key on the right
“Layout”- “Printer Features” Adjust the Darkness you want（For Mac, suggest
setting it at 4-6.）, the higher density value means higher darkness, then
click Print.
NELKO Printer
Print blank
There is only one side for thermal paper to print, load the paper correctly,
print side faced upside.
Label not dark/clear
-
Print head is not clean.
Solution: Power off the printer,wait till the print head cools down.Clean the print head with alcohol using a soft towel or cotton swab.Do not use water or other liquids. -
Density setting.
Solution: Nelko-density
White spot/ White Line /Printing missing
It happens when there is too much dust on the printer head. Try clean the
printer head using soft cloth with alcohol, waif for evaporation, then print
again. Be careful, do not scratch printer head which is fragile. It’s
important to keep printer head around clean.
IDPRT and POLONO Printer
Skip label (output black label)?
Cause: The printer is uncalibrated.
Solution: Calibrate the printer.
Method 1 : Tools— “Automatic label learning”.
Method 2: Press and hold the feed button (top button) until the blue
light goes out twice and then release.
Labels too light or too dark？
Cause: the barcode does not meet the specifications. There is not enough
blank space around the barcode
Solution: Adjust the concentration or print speed properly. Leave at
least 3.2 mm (1/8 inch) between the barcode on the label and other printed
areas and the edge of the label.
Jiose Printer
Blinking Red？
This is because the printer does not calibrate the label paper, please do the
following steps to calibrate the label paper
- Please cancel all printing sequences in the your PC.
- Load no less than 4 consecutive labels of paper into the printer.
- After the paper is stable, press and hold FEED (red/green light) until you hear a beep
The printer will learn the size of the paper at this time, and the top of the printer will light up in green when it stops. After the process is complete, the printer returns to normal.
Labels not dark or too dark？
This is because the print head is dirty, or the density is set incorrectly.
- Clean printer head, https://munbyn.biz/clean
- Setting of density, https://munbyn.biz/941dsv
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>