SuperWorkstation
740GP-TNRT

740GP-TNRT SuperWorkstation

USER’S MANUAL
Revision 1.0

The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document and makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to- date version of this manual, please see our website at www.supermicro.com.

Super Micro Computer, Inc. (“Supermicro”) reserves the right to make changes to the product described in this manual at any time and without notice. This product, including software and documentation, is the property of Supermicro and/ or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.
IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER MICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro’s total liability for all claims will not exceed the price paid for the hardware product. FCC Statement: This equipment has been tested and found to comply with the limits for a Class A or Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in the industrial environment for Class A devices or in residential environment for Class B devices. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”.
WARNING: This product can expose you to chemicals including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment,
nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage. Accordingly, Supermicro disclaims any and all liability, and should buyers use or sell such products for use in such ultra- hazardous applications, it does so entirely at its own risk. Furthermore, the buyer agrees to fully indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and proceedings of any kind arising out of or related to such ultra-hazardous use or sale.

Manual Revision 1.0
Release Date: May 19, 2021
Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this document. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

Preface

About this Manual
This manual is written for professional system integrators and PC technicians. It provides information for the installation and use of the server. Installation and maintenance should be performed by experienced technicians only.
Please refer to the 740GP-TNRT server specifications page on our website for updates on supported memory, processors, and operating systems (http://www.supermicro.com).

Notes
For your system to work properly, please follow the links below to download all necessary drivers/utilities and the user’s manual for your server.

• Supermicro product manuals: http://www.supermicro.com/support/manuals/
• Product drivers and utilities: https://www.supermicro.com/wdl/
• Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm
  If you have any questions, please contact our support team at: [email protected]

This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.

Secure Data Deletion
A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/Lot9_Secure_Data_Deletion_Utility/

Warnings
Special attention should be given to the following symbols used in this manual.
Warning! Indicates important information given to prevent equipment/property damage or personal injury.
Warning! Indicates high voltage may be encountered when performing a procedure.

Chapter 1 Introduction

1.1 Overview
This chapter provides a brief outline of the functions and features of the SuperWorkstation 740GP-TNRT. It is based on the X12DPG-QT6 motherboard and the CSE-747BTS-R2K20BP chassis. The following provides an overview of the specifications and capabilities.

System Overview

Chassis| CSE-747BTS-R2K20BP
Motherboard| X12DPG-QT6
Processor Support| 3rd Gen Intel® Xeon® Scalable processors
Memory| Sixteen DIMM slots, up to 4TB ECC LRDIMM, DDR4-3200 MHz
Drive Support| Four NVMe/SATA hot-swap 3.5″/2.5″ drive bays (NVMe from CPU1)
Four SATA hot-swap 3.5″ drive bays
Expansion Slots| Six PCIe 4.0 x16 slots
One PCIe 4.0 x8 slot
I/O Ports| Front:
Two USB 3.0 Type-A ports
One line-out port
One microphone port
Rear:
One COM port
One dedicated BMC LAN port
Three Type-A ports
One Type-C port
Two 10G LAN ports
One VGA
System Cooling| Six heavy-duty fans
Power| Redundant 2200W Titanium level (96%)
Form Factor| Tower (4U Rackable)

A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the 740GP-TNRT have been certified as compliant with UL or CSA: 747-22, 747-R22X12.

1.2 System Features
The following views of the system display the main features. Refer to Appendix B for additional specifications.
Front View

Logical Storage Drive Numbers

Item| Description
HDD0~HDD3| NVMe/SATA Hybrid
HDD4~HDD7| SATA

• SAS3 support available with additional parts; see optional parts list

Drive Carrier Indicators
Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare. For VROC configurations, refer to the VROC appendix in this manual.

Drive Carrier LED Indicators

| Color| Blinking Pattern Behavior for Device
---|---|---
Activity LED| Blue
Blue
Off| Solid On Blinking N/A| Idle NVMe drive installed NVMe/SATA I/O activity Idle SATA drive
Status LED| Red
Red
Red| Solid On Blinking at 1 Hz
Blinking with two blinks and one stop at 1 Hz| Failure of drive with RSTe support Rebuild drive with RSTe support
Hot spare for a drive with RSTe support
Red| On for five seconds, then off| Power on for drive with RSTe support
Red| Blinking at 4 Hz| Identify drive with RSTe support

Control Panel

Control Panel Features

Feature| Description
Power Button| The main power switch is used to apply or remove power from the power supply to the server.
Turning off system power with this button removes the main power but maintains standby
power. To perform many maintenance tasks, you must unplug system before servicing.
Reset Button| The reset button is used to reboot the system.
HDD LED| Indicates hard drive activity on the hard drive when flashing.
NIC LED| Indicates network activity on LAN when flashing.
Information LED| Alerts operator of several states. See table below for details.
Power Fail| Indicates a power failure to the system’s power supply units.
USB 3.0| Two USB 3.0 ports.
Line Out| Line out port.
Mic| Mic port.
Information LED

Color, Status| Description
Red, continuously| An overheat condition has occurred.
Red, blinking at 1Hz| Fan failure, check for an inoperative fan.
Red, blinking at 0.25Hz| Power failure, check for a non-operational power supply.
Blue, solid| UID has been activated locally to locate the server in a rack environment.
Blue, blinking| UID has been activated using BMC to locate the server in a rack environment.

Rear View

System Features: Rear

Feature| Description
Power Supplies| Two redundant power supply modules, PWS1 on the left, PWS2 on the right
COM| Serial port
BMC| RJ45 Dedicated BMC LAN port
USB| Four USB 3.0 ports
LAN| Two LAN ports
VGA| Video port
UID LED| UID switch and rear UID LED
Rear System Fans| Two system fans
Expansion Slot Locations

Item| Description
Slot2| PCIe 4.0 x16 slot from CPU1 (GPU priority)
Slot4| PCIe 4.0 x16 slot from CPU1 (GPU priority)
Slot6| PCIe 4.0 x16 slot from CPU2 (GPU priority)
Slot8| PCIe 4.0 x16 slot from CPU2 (GPU priority)
Slot9| PCIe 4.0 x16 slot from CPU1 (Storage or Networking)
Slot10| PCIe 4.0 x16 slot from CPU2 (Storage or Networking)
Slot11| PCIe 4.0 x8 slot from CPU2 (Storage or Networking)

LED Indicators

LAN 1/2 Link LED (Left)

Color| Definition
Green| 10Gbps
Yellow/Amber| 1Gbps
BMC LAN LED

Color| Definition
OFF| 10Mbps
Green| 100Mbps
Amber| 1Gbps

Power Supply Indicator

Power Supply Indicator

Power Supply Condition| LED Color and State
No AC Power to Power Supply| Off
PSU standby with AC/DC Input.| Amber, solid
Output On and Okay| Green, solid

Top View

System Features: Top

Feature| Description
Power Supply| Dual redundant modules
Processors| Dual Intel Xeon Scalable Processors
DIMM Slots| Sixteen dual in-line memory module (DIMMs) slots
System Fans| Four fans used to provide cooling for the system
M.2 Slots| Two M.2 slots
PCIe Slot| Four double-width full-length GPU cards
PCIe Slot| One PCIe Gen4 Slot for Networking AOC
PCIe Slot| One PCIe Gen4 slot for storage AOC
PCIe Slot| Low-profile PCIe slot

This section covers the locations of the system electrical components.
Main Components

1.4 Motherboard Layout
Below is a layout of the X12DPG-QT6 motherboard with the jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual.

Quick Reference

Header, FAN6: CPU2 Fan Header)
JF1| Dedicated BMC LAN Port
JIPMB1| Front Control Panel Header
JL1| 4-pin BMC External I2 C Header
JNCSI1| Chassis Intrusion Header
JNVI2C| NC-SI (Network Controller Sideband Interface) Connector
JNVI2C| NVMe I 2 C Header
JPI 2 C1| Power System Management Bus (SMB) I2 C Header
JPWR1| 24-pin ATX Power Connector
JPWR2, JPWR3, JPWR4| 8-pin Power Connectors
JPWR5| 4-pin Power Connector
JSD1, JSD2| SATA DOM Power Connectors 1/2
JSEN1| Inlet Sensor Header
JSPDIF_IN1| Sony/Philips Digital Interface Audio Input Header
JSTBY1| Standby Power Header
JTPM1| Trusted Platform Module/Port 80 Header
JUIDB1| Unit Identifier (UID) Button
LAN1, LAN2| Ethernet LAN (RJ45) Port 1 and Port 2
M.2_HC1, M.2_HC2| PCIe 4.0 x4 M.2 Slots (with support of M-Key 2242, 2260, 2280, and 22110)
P1_NVME0/1, P1_NVME2/3| PCIe 4.0 x4 SlimSAS Ports with support of four NVMe connections (0/1, 2/3)
I-SATA0~3, I-SATA4~7| Intel PCH SATA 3.0 Ports (with RAID 0, 1, 5, 10)
S-SATA4, S-SATA5| Powered SATA Connectors (with power pins built-in) used for SuperDOM devices
S-SGPIO2| Serial Link General Purpose I/O Connection Header (for S-SATA4/5 SuperDOM support)
SLOT2, SLOT4, SLOT9| PCIe 4.0 x16 Slots supported by CPU1
SLOT6, SLOT8, SLOT10| PCIe 4.0 x16 Slots supported by CPU2
Connector| Description
---|---
SLOT11| PCIe 4.0 x8 Slot supported by CPU2
SP1| Internal Speaker/Buzzer
USB0/1 (2.0)| Front Accessible USB Header with two USB 2.0 connections
USB2/3, USB4/5 (3.0)| Rear I/O USB 3.0 Ports
USB6/7 (3.0)| Front Accessible USB Header with two USB 3.0 connections
USB8 (3.0)| Internal USB 3.0 Type-A Header
VGA1| Front VGA Header
VGA2| Rear VGA Port on the I/O back panel
VROC (JRK1)| Intel VROC Key Header for NVMe RAID support
LED| Description| State: Status
---|---|---
LED1| Unit Identifier (UID) LED| Solid Blue: Unit Identified
LEDBMC| BMC Heartbeat LED| Blinking Green: BMC Normal
M2_1_LED1, M2_2_LED1| M.2 LEDs| Blinking Green: Device Working

System Block Diagram
This is a general block diagram and may not exactly represent the features on your motherboard. See the System Specifications appendix for the actual specifications of your motherboard.

Chapter 2 Server Installation

2.1 Overview
This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.  Caution: Electrostatic Discharge (ESD) can damage electronic components. To prevent such damage to PCBs (printed circuit boards), it is important to use a grounded wrist strap, handle all PCBs by their edges and keep them in anti-static bags when not in use.

2.2 Unpacking the System
Inspect the box in which the system was shipped, and note if it was damaged. If any equipment appears damaged, file a claim with the carrier. Decide on a suitable location for the rack unit that will hold the server. It should be situated in a clean, dust-free area that is well-ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are generated. It will also require a grounded AC power outlet nearby. Be sure to read the precautions and considerations noted in Appendix A.
2.3 Preparing for Setup
The box in which the system was shipped should include the rackmount hardware needed to install it into the rack. Please read this section in its entirety before you begin the installation.

Choosing a Setup Location

• The system should be situated in a clean, dust-free area that is well-ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are generated.
• Leave enough clearance in front of the rack so that you can open the front door completely (~25 inches) and approximately 30 inches of clearance in the back of the rack to allow sufficient space for airflow and access when servicing.
• This product should be installed only in a Restricted Access Location (dedicated equipment rooms, service closets, etc.).
• This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units.

Rack Precautions

• Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.
• In single rack installations, stabilizers should be attached to the rack. In multiple rack installations, the racks should be coupled together.
• Always make sure the rack is stable before extending a server or other component from the rack.
• You should extend only one server or component at a time – extending two or more simultaneously may cause the rack to become unstable.

Server Precautions

• Review the electrical and general safety precautions in Appendix A.
• Determine the placement of each component in the rack before you install the rails.
• Install the heaviest server components at the bottom of the rack first and then work your way up.
• Use a regulating uninterruptible power supply (UPS) to protect the server from power surges and voltage spikes and to keep your system operating in case of a power failure.
• Allow any drives and power supply modules to cool before touching them.
• When not servicing, always keep the front door of the rack and all covers/panels on the servers closed to maintain proper cooling.

Rack Mounting Considerations
Ambient Operating Temperature
If installed in a closed or multi-unit rack assembly, the ambient operating temperature of the rack environment may be greater than the room’s ambient temperature. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer’s maximum rated ambient temperature (TMRA).

Airflow
Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised.
Mechanical Loading
Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
Circuit Overloading
Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Ground
A reliable ground must be maintained at all times. To ensure this, the rack itself should be grounded. Particular attention should be given to power supply connections other than the direct connections to the branch circuit (i.e. the use of power strips, etc.).

**** To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
• Slide rail mounted equipment is not to be used as a shelf or a work space.

2.4 Preparing the Chassis for Rack Mounting
The chassis top tower cover and feet must be removed before rack installation.
Removing the Top Tower Cover

1. Locate the blue cover lock at the rear of the cover.
2. Slide the lock to the right and push the cover forward.
3. Lift the top cover off the chassis.

Removing the Chassis Feet

1. Lay the chassis on its side.
2. Remove the screws holding the chassis feet in place.
3. Each foot has a foot lock tab at the center. Use a flat-head screwdriver to gently lift the foot lock upward. Slide the foot toward the rear of the chassis.

2.5 Installing the Rails
This section provides a guideline for installing the rails to the chassis and to the rack with the optional rack mount kit.

Identifying the Sections of the Rack Rails
The chassis package includes two optional rack rail assemblies in the rack mounting kit. Each assembly consists of two sections: An inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself.

Installing the Inner Rails to the Chassis

1. Attach the handles to the front of the chassis with three screws each.
2. Identify the left and right inner rails. They are labeled on the rails and in the figure below.
3. Align each rail with the screw holes along the side of the chassis.
4. Screw the rails securely to the side of the chassis.

Installing the Outer Rails to the Rack
Installing the Outer Rails

1. Attach the rear rail to the middle rail.
2.  Adjust both to the proper distance so that the rails fit snugly into the rack.
3.  Secure the rear rail with two M5 screws at the rear of the rack.
4. Repeat steps 1-3 for the left outer rail.

Warning: Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing. Failure to Stabilize the rack can cause the rack to tip over.
**** When initially installing the system to a rack, test that the rail locking tabs engage to prevent the system from being overextended. Have a rack lift in place as a precaution in case the test fails.

2.6 Installing the Chassis into the Rack

With rails attached to both the chassis and the rack, install the system into the rack.

1. Confirm that the chassis includes the inner rails and the outer rails.
2. Align the inner chassis rails with the front of the outer rack rails.
3. Slide the inner rails into the outer rails, keeping the pressure even on both sides (you may have to depress the locking tabs when inserting). When the chassis has been pushed completely into the rack, you should hear the locking tabs “click” into the locked position.

Note: The figure is for illustrative purposes only. Always install servers to the bottom of a rack first.

Chapter 3 Maintenance and Component Installation

This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given.
Installation or replacement of most components requires that power first be removed from the system. Please follow the procedures given in each section.

3.1 Removing Power

Use the following procedure to ensure that power has been removed from the system. This step is necessary when removing or installing non-hot-swap components or when replacing a non-redundant power supply.

1. Use the operating system to power down the system.
2. After the system has completely shut down, disconnect the AC power cord(s) from the power strip or outlet. (If your system has more than one power supply, remove the AC power cords from all power supply modules.)
3. Disconnect the power cord(s) from the power supply module(s).

3.2 Accessing the System
The CSE-747BTS-R2K20BP chassis features a removable top cover, which allows easy access to the inside of the chassis.
Removing the Top Cover

1. Press the two release buttons and slide the cover toward the rear.
2. Lift the top cover up.

Check that all ventilation openings on the top cover and the top of the chassis are clear and unobstructed.
Caution: Except for short periods of time, do not operate the server without the cover in place.
The chassis cover must be in place to allow for proper airflow and to prevent overheating.

Removing the Side Cover

1. Remove power from the system as described in Section 3.1.
2. Lift the handle at the side of the tower.
3. Lift the cover from the chassis.

Opening the Front Cover
The front cover houses up to eight hot-swappable hard drives. The cover can be locked to prevent unauthorized access. The key to this lock is shipped with the system.

1. Unlock the front cover using the key shipped with the system.
2. Gently pull the cover open.

3.3 Processor and Heatsink Installation

The processor (CPU) and processor carrier should be assembled together first to form the processor carrier assembly. This will be attached to the heatsink to form the processor heatsink module (PHM) before being installed onto the CPU socket.
Notes:

• Use ESD protection.
• Unplug the AC power cord from all power supplies after shutting down the system.
• Check that the plastic protective cover is on the CPU socket and none of the socket pins are bent. If they are, contact your retailer.
• When handling the processor, avoid touching or placing direct pressure on the LGA lands (gold contacts). Improper installation or socket misalignment can cause serious damage to the processor or CPU socket, which may require manufacturer repairs.
• Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed.
• Refer to the Supermicro website for updates on processor support.
• All graphics in this manual are for illustration only. Your components may look different.

The 3rd Gen Intel Xeon Scalable Processor

1. The 3rd Gen Intel Xeon Scalable Processor

2. The Processor Carrier
   

3. Heatsink

Note: Exercise extreme care when handling the heatsink. Pay attention to the edges of heatsink fins which can be sharp! To avoid damaging the heatsink, please do not apply excessive force on the fins when handling the heatsink.

Overview of the CPU Socket
The CPU socket is protected by a plastic protective cover.

Overview of the Processor Carrier Assembly
The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier.

1. The 3rd Gen Intel Xeon Scalable ProcessorProcessor Carrier
   

2. Processor Carrier
   

3. Processor Carrier Assembly

Overview of the Processor Carrier Assembly
The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier.

Overview of the Processor Heatsink Module
The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and a 3rd Gen Intel Xeon Scalable processor.

Creating the Processor Carrier Assembly
The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier.
To create the processor carrier assembly, please follow the steps below:

1. Hold the processor with the LGA lands (with Gold CPU contacts) facing down. Locate the small, gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown in the graphics below. Please note that the triangle indicates Pin 1 location.
   

2. First, turn over the processor carrier and locate Pin 1 on the CPU and Pin 1 on the carrier. Then, turn the processor over with the processor reverse side (gold contacts)
   facing up and locating CPU keys on the processor. Finally, locate the CPU keys and four latches on the carrier as shown below.
   

3. Locate the lever on the CPU socket and press the lever down as shown below.
   

4. Using Pin 1 as a guide, carefully align the CPU keys (A & B) on the processor against the CPU keys on the carrier (a & b) as shown in the drawing below.

5. Once they are properly aligned, carefully place one end of the processor into the latch marked 1 on the carrier, and place the other end of the processor into the latch marked 2.
   

6. After the processor is placed inside the carrier, examine the four sides of the processor, making sure that the processor is properly seated on the carrier.
   

Creating the Processor Heatsink Module (PHM)

After creating the processor carrier assembly, please follow the instructions below to mount the processor carrier into the heatsink to form the processor heatsink module (PHM).
Note: If this is a new heatsink, the thermal grease has been pre-applied on the underside. Otherwise, apply the proper amount of thermal grease.

1. Turn the heatsink over with the thermal grease, which is on the reverse side of the heatsink, facing up. Pay attention to the two triangle cutouts (A, B) located at the diagonal corners of the heatsink as shown in the drawing below.

2. Hold the processor carrier assembly top side (with thermal grease) facing up, and locate the triangle on the CPU and the triangle on the carrier. (Triangle indicates Pin 1.)

3. Using Pin 1 as a guide, turn the processor carrier assembly over with the gold contacts facing up. Locate Pin 1 (A) on the processor and Pin 1 (a) on the processor carrier
   assembly “a”.

4. Align the corner marked “a” on the processor carrier assembly against the triangle cutout “A” on the heatsink, and align the corners marked “b”, “c”, and “d” on the processor assembly against the corners marked “B”, “C”, “D” on the heatsinks

5. Once they are properly aligned, place the corner marked “a” on the processor carrier assembly into the corner of the heatsink marked “A”. Repeat the same step to place the corners marked “b”, “c”, “d” on the processor carrier assembly into the corners of the heatsink marked “B”, “C”, “D” making sure that all plastic clips are properly attached to the heatsink.
   

Preparing the CPU Socket for Installation
This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket by following the instructions given in the drawings below.

Preparing to Install the Processor Heatsink Module (PHM) into the CPU Socket

After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. To ensure the proper installation, please follow the procedures below:

1. Locate four threaded fasteners (a, b, c, d) on the CPU socket.
2. Locate four PEEK nuts (A, B. C. D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown in the graphics below.
3. Check the rotating wires (1, 2, 3, 4) to make sure that they are at unlatched positions as shown in the drawing below before installing the PHM into the CPU socket.
   

Installing the Processor Heatsink Module (PHM)

1. Align PEEK nut “A”, which is next to the triangle (Pin 1) on the heatsink, against threaded fastener “a” on the CPU socket. Then align PEEK nuts “B”, “C”, “D” on the
   heatsink against threaded fasteners “b”, “c”, and “d” on the CPU socket, making sure that all PEEK nuts on the heatsink are properly aligned with the correspondent threaded fasteners on the CPU socket.

2. Once they are aligned, gently place the Processor Heatsink Module (PHM) on top of the CPU socket, making sure that each PEEK nut is properly attached to its corresponding threaded fastener.
   

3. Press all four rotating wires outwards and make sure that the heatsink is securely latched unto the CPU socket.

4. With a T30-bit screwdriver, tighten all PEEK nuts in the sequence of “A”, “B”, “C”, and “D” with even pressure. To avoid damaging the processor or socket, do not use a force greater than 12 lbf-in when tightening the screws.

5. Examine all corners heatsink to ensure that the PHM is firmly attached to the CPU socket.

6. Install the cooling fan with the holder assembly onto the heatsink fin array, and ensure that it I fully engaged with the bracket.

7. Tighten the locking screw on the top of the fan holder to secure it to the heatsink.
   

8. Plug in the fan connector to the motherboard 4-pin fan header.
   

Removing the Processor Heatsink Module from the CPU Socket
Before removing the processor heatsink module (PHM) from the motherboard, unplug the AC power cord from all power supplies after shutting down the system. Then follow the steps below:

1. Use a T30-bit screwdriver to loosen the four peek nuts on the heatsink in the sequence of #A, #B, #C, and #D.
2. Once the peek nuts are loosened from the CPU socket, press the rotating wires inwards to unlatch the PHM from the socket as shown in the drawings below.
3. Gently lift the PHM upwards to remove it from the CPU socket.

Removing the Processor Carrier Assembly from the Processor Heatsink Module (PHM)
To remove the processor carrier assembly from the PHM, please follow the steps below:

1. Detach four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) in the drawings below.
2. When all plastic clips are detached from the heatsink, remove the processor carrier assembly from the heatsink

Removing the Processor from the Processor Carrier Assembly
Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below.

1. Unlock the lever from its locking position and push the lever upwards to disengage the processor from the processor carrier as shown in the right drawing below.
   

2. Once the processor is loosened from the carrier, carefully remove the processor from the processor carrier.
   Note: To avoid damaging the processor and its pins, please handle the processor with care.

3.4 Memory Support and Installation

Note: Check the Supermicro website for recommended memory modules.
Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage.

Memory Support
The X12DPG-QT6 supports up to 4 TB of 3DS LRDIMM/LRDIMM/3DS RDIMM/RDIMM DDR4 (288-pin) ECC memory with speeds of 3200/2933/2666 MHz in 16 memory slots and up to 4 TB of Intel Optane PMem 200 Series with speeds of up to 3200 MHz. (See the notes below.)
Note 1 : Intel Optane PMem 200 Series is supported by the 3rd Gen Intel® Xeon® Scalable processors only.
Note 2: P1-DIMMB1/P2-DIMMB1 memory slots are reserved for Intel Optane PMem 200 Series only.
Note 3: Memory speed support depends on the processors used in the system.

Memory Support for the 3rd Gen Intel Xeon Scalable Processors

Memory Support for the 3rd Gen Intel® Xeon® Scalable processors

Type| Ranks Per DIMM &
Data Width| DIMM Capacity (GB)| Speed (MT/s); Voltage (V);
Slot Per Channel (SPC) and DIMM Per Channel (DPC)
1DPC (1-DIMM
Per Channel)| 2DPC (2-DIMM Per
Channel)
8Gb| 16Gb| 1.2 V| 1.2 V
RDIMM| SRx8| 8GB| 16GB| 3200| 2933*
SRx4| 16GB| 32GB
DRx8| 16GB| 32GB
DRx4| 32GB| 64GB
RDIMM•3DS| (4RJEIR)X4| 2H-64GB
4H-128GB| 2H-128GB
4H-256GB
LRDIMM| DRx4| 64GB| 128GB| 3200| 3200
LRDIMM-3DS| (4FU8R)x4| 4H-128GB| 2H-128GB
4H-256GB| 3200| 3200

Memory Population Table for the 3rd Gen Intel® Xeon® Scalable Processors

Memory Population for the X12 DP Motherboard, 16 DIMM Slots

CPUs/DIMMs| Memory Population Sequence
1 CPU & 1 DIMM| A1
1 CPU & 2 DIMMs| A1, E1
1 CPU & 3 DIMMs| A1, C1, E1
1 CPU & 4 DIMMs| A1, C1, E1, G1
1 CPU & 5 DIMMs| A1, B1, C1, E1, G1
1 CPU & 6 DIMM| A1, B1, C1, E1, F1, G1
1 CPU & 7 DIMMs| A1, B1, C1, D1, E1, F1, G1
1 CPU & 8 DIMMs| A1, B1, C1, D1, E1, F1, G1, H1
2 CPUs & 2 DIMMs| CPU1: A1
CPU2: A1
2 CPUs & 4 DIMMs| CPU1: A1, E1
CPU2: A1, E1
2 CPUs & 6 DIMMs| CPU1: A1, C1, E1, F1
CPU2: A1, E1
2 CPUs & 8 DIMMs| CPU1: A1, C1, E1, F1
CPU2: A1, C1, E1, F1
2 CPUs & 10 DIMMs| CPU1: A1, B1, C1. E1, F1, G1
CPU2: A1, C1, E1, F1
2 CPUs & 12 DIMMs| CPU1: A1, B1, C1. E1, F1, G1
CPU2: A1, B1, C1. E1, F1, G1
2 CPUs & 14 DIMMs| CPU1: A1, B1, C1. D1, E1, F1, G1, H1
CPU2: A1, B1, C1. E1, F1, G1
2 CPUs & 16 DIMMs| CPU1: A1, B1, C1. D1, E1, F1, G1, H1
CPU2: A1, B1, C1. D1, E1, F1, G1, H1

*Unbalanced, not recommended.

Intel Optane PMem 200 Series Memory Population Table
Note: Only 83xx/63xx/53xx/4315 processors support PMem 200 Series.

16-DIMM Motherboard PMem Population within 1 CPU socket

DDR4+Pmem| Mode| AD Interleave| P1-DIMMFI| 131-DIMME1| P1-DIMMHI| P1-DIMMGI| P1-DIMMCI| P1-DIMMDI| 121-DIMMA1| P1-DIMMB1
4+4| AD
MM| One – x4| PMem| DDR4| PMem| DDR4| DDR4| PMem| DDR4| PMem
One – x4| DDR4| PMem| DDR4| PMem| PMem| DDR4| PMem| DDR4
6+1| AD| One – x1| DDR4| DDR4| –| DDR4| DDR4| PMem| DDR4| DDR4
–| DDR4| DDR4| DDR4| DDR4| DDR4| DDR4| PMem
DDR4| DDR4| PMem| DDR4| DDR4| –| DDR4| DDR4
PMem| DDR4| DDR4| DDR4| DDR4| DDR4| DDR4| –
DDR4| DDR4| DDR4| –| PMem| DDR4| DDR4| DDR4
DDR4| –| DDR4| DDR4| DDR4| DDR4| PMem| DDR4
DDR4| DDR4| DDR4| PMem| –| DDR4| DDR4| DDR4
DDR4| PMem| DDR4| DDR4| DDR4| DDR4| –| DDR4
Legend (for the table above)

DDR4 Type and Capacity
DDR4| See Validation Matrix (DDR4 DIMMs validated with DCPMM)
Capacity
PMem| Any Capacity (Uniformly for all channels for a given configuration)

• Mode definitions: AD = App Direct Mode, MM = Memory Mode.
• No mixing of PMem and NVDIMMs within the platform.
• For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD. (NM = Near Memory; FM = Far Memory).
• Matrix targets configs for optimized PMem to DRAM cache ratio in MM mode.
• For each individual population, different PMem rearrangements among channels are permitted so long as the configuration doesn’t break X12 DP Memory population rules.
• Ensure the same DDR4 DIMM type and capacity are used for each DDR4 + PMem population.
• If the system detects an unvalidated configuration, then the system issues a BIOS warning. The CLI functionality is limited in non-POR configurations, and select commands will not be supported.

Validation Matrix (DDR4 DIMMS w/PMem 200 Series)

DIMM Type| | Ranks Per DIMM
& Data Width
(Stack)| DIMM Capacity (GB)
DRAM Density
8Gb| 16Gb
RDIMM
(up to 3200)| I 1 Rx8 I| N/A| N/A
1Rx4| 16GB| 32GB
1Rx8| 16GB| 32GB
1Rx4| 32GB| 64GB
RDIMM 3DS
(up to 3200)| 4Rx4 (2H)| N/A| 128GB
8Rx4 (4H)| NA| 256GB
LRDIMM (up to 3200)| 4Rx4| 64GB| 128GB
LRDIMM 3DS
(up to 3200)| 4Rx4 (2H)| N/A| N/A
8Rx4 (4H)| 126GB| 256GB

3.5 Motherboard Battery

The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard.

Replacing the Battery
Begin by removing power from the system.

1. Push aside the small clamp that covers the edge of the battery. When the battery is released, lift it out of the holder.
2. To insert a new battery, slide one edge under the lip of the holder with the positive (+) side facing up. Then push the other side down until the clamp snaps over it.
   Note: Handle used batteries carefully. Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly.

Warning: There is a danger of explosion if the onboard battery is installed upside down (which reverses its polarities). This battery must be replaced only with the same or an equivalent type recommended by the manufacturer (CR2032).

3.6 Chassis Components

Hard Drives
A total of eight SATA drives may be housed in the CSE-747BTS-R2K20BP chassis. The drive IDs are preconfigured as 0 through 7 in order from bottom to top (or from left to right if rackmounted).
The drives are mounted in drive carriers to simplify their installation and removal from the chassis. (Both procedures may be done without removing power from the system.)

Removing a Hot-Swap Drive Carrier

1. Open the front bezel then push the release button located beside the drive LEDs.
2. Swing the handle fully out and then use it to pull the unit straight out.
   Note: Your operating system must have RAID support to enable the hot-swap capability of the SATA drives.

Mounting a Drive in a Drive Carrier
The SATA drive carriers help to promote proper airflow for the system. For this reason, even carriers without SATA drives must remain in the chassis.

1. To add a new drive, install it into the carrier with the printed circuit board side facing down so that the mounting holes align with those in the carrier.
2. Secure the drive to the carrier with the screws provided, then push the carrier completely into the drive bay. You should hear a click when the drive is fully inserted.
   This indicates that the carrier has been fully seated and connected to the midplane, which automatically makes the power and logic connections to the hard drive.

Removing a Drive from a Drive Carrier

1. Remove the screws that secure the hard drive to the carrier and separate the hard drive from the carrier.
2. Replace the carrier back into the drive bay.
   Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website at http://www.supermicro.com/products/nfo/storage.cfm

SATA Backplane
The SATA drives plug into a drive backplane. A data cable for each drive and two LED cables need to be connected from the motherboard to the appropriate connectors on the backplane.
Note that you cannot cascade the SATA backplane.

Installing Components in the 5.25″ Drive Bays
The 740GP-TNRT has two 5.25″ drive bays. Components such as an extra DVD-ROM drive can be installed into these 5.25″ drive bays.

Removing the Empty Drive Bay

1. First power down the system.
2. Remove the top/left chassis cover to access the drive components.
3. With the cover off, remove the screws that secure the drive carrier to the chassis (one side only) then push the entire empty drive carrier out from the back.

Adding a DVD-ROM Drive

1. Remove the guide plates (one on each side) from the empty drive carrier and screw them into both sides of the DVD-ROM drive using the holes provided.
2. Slide the DVD-ROM into the bay and secure it to the chassis with the drive carrier screws you first removed.
3. Attach the power and data cables to the drive.
4. Replace the top/left chassis cover and restore power to the system.

3.7 CPU Air Shroud

The air shroud is used to d to prevent the processors from overheat and concentrate airflow to maximize fan efficiency. The air shroud does not require screws to set up.

Installing the CPU Air Shroud

1. Lay the chassis on a flat, stable surface and remove the chassis cover.
2. If necessary, move any cables that interfere with the air shroud placement.
3. Place the air shroud in the chassis. The air shroud fits just behind the three fans in the fan rack. Slide the air shroud into the grooves just behind the fan rack.
4. Reroute any cables that were moved and replace the chassis cover.

3.8 System Cooling
Heavy-duty fans provide cooling for the chassis. Four fans are located in the mid-section of the chassis, two fans are located in the rear, and two optional fans can be mounted on the external rear of the chassis, required for passive GPUs.
The internal fans come pre-installed on the chassis. Each fan is hot-swappable and can be replaced without removing any connections.

System Fan Failure
Fan speed is controlled by system temperature through BMC. If a fan fails, the remaining fans will ramp up to full speed. Replace any failed fan at your earliest convenience with the same type and model (the system can continue to run with a failed fan).

Replacing System Fans
The chassis contains two types of system fans: mid-system fans and rear-system fans.
Replacing Mid-System Fans (FAN-0114L4 and FAN-0138L4)

1. Determine which fan has failed. Because the fans are hot-swappable, the system does not need to be powered down.

2. Press the fan release tab and lift the failed fan from the chassis. Mid fans must be pulled straight out of the chassis. Part numbers: top two fans are FAN-0114L4 and
   the bottom two are FAN-0138L4.

3. Place the new fan into the vacant space in the housing while making sure the arrows on the top of the fan (indicating air direction) point in the same direction as the arrows on the other fans. As soon as the fan is connected, it will begin working.

Replacing the Rear System Fan (FAN-0082L4)

1. Determine which fan has failed.
2. Press the rear fan release tab.
3. Pull the fan away from the chassis by pulling out the top first.
4. Place the new fan in the chassis, inserting the bottom of the fan first. Push the fan fully into the housing until the fan clicks into place. Power up the system and check that the fan is working properly before replacing the chassis cover.

Power Supply
The SuperWorkstation 740GP-TNRT includes two 1+1 2200W redundant power supplies. These power supplies are auto-switching capable. This enables it to automatically sense and operate at a 100V to 240V input voltage. An amber light will be illuminated on the power supply when the power is off. An illuminated green light indicates that the power supply is operating.

Replacing the Power Supply

1. Push the release button on the back of the failed power module.
2. Pull the power module out using the handle provided.
3. Replace the failed power module with the same model.
4. Push the new power module into the power bay until you hear a click.

3.9 Cable Routing Diagram

Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner. Proper cable routing is important in maintaining proper airflow through the system.

Chapter 4 Motherboard Connections

This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1. More detail can be found in the Motherboard Manual Please review the Safety Precautions in Appendix A before installing or removing components.

4.1 Power Connections
Two power connections supply the motherboard and several more supply for onboard devices.

ATX Power Supply Connector
The 24-pin power supply connector (JPWR1) meets the ATX SSI EPS 12V specification. You must also connect the 8-pin 12V DC power connectors (JPWR2/JPWR3/JPWR4) and the 4-pin 12V DC power connector (JPWR5) to the power supply to provide adequate power to your system.
Important: To provide adequate power supply to the motherboard, be sure to connect the 24-pin ATX PWR, 8-pin PWR, and 4-pin PWR  connectors to the power supply. Failure to do so may void the manufacturer warranty on your power supply and motherboard.

ATX Power 24-pin Connector Pin Definitions

Pin#| Definition| Pin#| Definition
13| +3.3V| 1| +3.3V
14| NC| 2| +3.3V
15| Ground| 3| Ground
16| PS_ON| 4| +5V
17| Ground| 5| Ground
18| Ground| 6| +5V
19| Ground| 7| Ground
20| Res (NC)| 8| PWR_OK
21| +5V| 9| 5VSB
22| +5V| 10| +12V
23| +5V| 11| +12V
24| Ground| 12| +3.3V
12V 8-pin Power
Pin Definitions

Pin#| Definition
4-Jan| Ground
8-May| +12V

Required Connection

12V 4-pin Power
Pin Definitions

Pin#| Definition
1| Ground
2| Ground
3| +12V
4| +12V

4.2 Headers and Connectors

Fan Headers
There are ten 4-pin fan headers (FAN1 – FAN6, FANA – FAND) on the motherboard. All these 4-pin fan headers are backward compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the BMC 2.0 interface. Refer to the table below for pin definitions.

Fan Header
Pin Definitions

Pin#| Definition
1| Ground
2| 2.5A/+12V
3| Tachometer
4| PWM_Control

Internal Speaker/Buzzer
The Internal Speaker/Buzzer (SP1) is used to provide audible indications for various beep codes. Refer to the table below for pin definitions.

Internal Buzzer Pin Definitions

Pin#| Definition|
1| Pos (+)| Beep In
2| Neg (-)| Alarm Speaker

S-SGPIO Header
The S-SGPIO (Serial General Purpose Input/Output) header (S-SGPIO2) is used to communicate with the enclosure management chip on the backplane. Refer to the table below for pin definitions.

S-SGPIO Header Pin Definitions

Pin#| Definition| Pin#| Definition
1| NC| 2| NC
3| Ground| 4| Data
5| Load| 6| Ground
7| Clock| 8| NC

NC = No Connection

Audio Front Panel Header
A 10-pin audio header (AUDIO_FP) located on the motherboard allows you to use the onboard sound chip (ALC888S) for audio function. Connect an audio cable to this header to use this feature. Refer to the table below for pin definitions.

Audio Header Pin Definitions

Pin#| Definition| Pin#| Definition
1| Microphone_Left| 2| Audio_Ground
3| Microphone_Right| 4| Audio_Detect
5| Line_2_Right| 6| Ground
7| Jack_Detect| 8| Key
9| Line_2_Left| 10| Ground

TPM/Port 80 Header
The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 header is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Refer to the layout below for the location of the TPM header. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf.

Trusted Platform Module Header Pin Definitions

Pin#| Definition| Pin#| Definition
1| +3.3V| 2| SPI_CS#
3| RESET#| 4| SPI_MISO
5| SPI_CLK| 6| GND
7| SPI_MOSI| 8| NC
9| +3.3V Stdby| 10| SPI_IRQ#

Standby Power
The Standby Power header is located at JSTBY1 on the motherboard. You must have a card with a Standby Power connector and a cable to use this feature. Refer to the table below for pin definitions.

Standby Power Pin Definitions

Pin#| Definition
1| +5V Standby
2| Ground
3| No Connection

VROC RAID Key Header
A VROC RAID Key header is located at JRK1 on the motherboard. Install a VROC RAID Key on JRK1 for NVMe RAID support as shown in the illustration below. Please refer to the layout below for the location of JRK1.

Disk-On-Module Power Connector
The Disk-On-Module (DOM) power connectors at JSD1 and JSD2 provide 5V power to a solid-state DOM storage device connected to one of the SATA ports. Refer to the table below for pin definitions.

DOM Power Pin Definitions

Pin#| Definition
1| 5V
2| Ground
3| Ground

Power SMB (I2C) Header
The Power System Management Bus (I ² C) connector (JPI² C1) monitors the power supply, fan, and system temperatures. Refer to the table below for pin definitions.

Power SMB Header Pin Definitions

Pin#| Definition
1| Clock
2| Data
3| PMBUS_Alert
4| Ground
5| +3.3V

4-pin BMC External I2C Header
A System Management Bus header for BMC 2.0 is located at JIPMB1. Connect the appropriate cable here to use the IPMB I² C connection on your system. Refer to the table below for pin definitions.

External I² C Header Pin Definitions

Pin#| Definition
1| Data
2| Ground
3| Clock
4| No Connection

Chassis Intrusion
A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to inform you when the chassis is opened. Refer to the table below for pin definitions.

Chassis Intrusion Pin Definitions

Pin#| Definition
1| Intrusion Input
2| Ground

NVMe SMBus Headers
NVMe SMBus (I²C) header (JNVI²C), used for PCIe SMBus clock and data connections, provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI- proprietary NVMe add-on card and a proper cable installed. Refer to the table below for pin definitions.

NVMe SMBus Header Pin Definitions

Pin#| Definition
1| Data
2| Ground
3| Clock
4| VCCIO

PCIe 4.0 M.2 Slots
The X12DPG-QT6 motherboard has two PCIe 4.0 M.2 slots. M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. The M.2 slots on the motherboard support PCIe 4.0 x4 M.2 NVMe SSDs in 2242, 2260, 2280, and 22110 form factors.

Inlet Sensor Header
This header (JSEN1) allows BMC to monitor thermal inlet temperature. A special module is required. Please contact Supermicro at www.supermicro.com to purchase the module for this header. Refer to the table below for pin definitions.

Inlet Sensor Header Pin Definitions

Pin#| Definition
1| SMBDAT
2| Ground
3| SMBCLK
4| 3.3V STBY

SlimSAS NVMe Connectors
Two SlimSAS NVMe connectors provide four NVMe connections (P1NVME0/1, P1 NVME2/3). Use these NVMe connections to attach high-speed PCIe storage devices.
Note: When installing an NVMe device on a motherboard, please be sure to connect the first NVMe port (P1_NVME0/1) first for your system to work properly.

NCSI Connector
The NCSI header (JNCSI1) is used to connect a Network Interface Card (NIC) to the motherboard which will allow the onboard BMC (Baseboard Controller) to communicate with a network.
I-SATA 3.0 and S-SATA 3.0 Ports
The X12DPG-QT6 has eight I-SATA 3.0 ports (I-SATA0~3, I-SATA4~7) and two S-SATA ports (S-SATA4, S-SATA5) on the motherboard. These SATA ports are supported by the Intel® C621A chipset. S-SATA4 and S-SATA5 can be used with Supermicro SuperDOMs which are orange SATA DOM connectors with power pins built in and do not require external power cables. S-SATA4 and S-SATA-5 are compatible with regular SATA HDDs or SATA DOMs that need external power cables.
SPDIF_IN Header
The Sony/Philips Digital Interface (JSPDIF_IN1) header is used for digital audio. Place a cap on each header for audio support. A cable is needed to use the connection.

SPDIF_In Pin Definitions

Pin#| Definition
1| S/PDIF_In
2| Ground

4.3 Input/Output Ports
Rear I/O Ports
See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard.

Rear I/O Ports

| Description| #| Description

1| COM Port 1| 6| USB5 (3.0)
2| Dedicated BMC LAN| 7| LAN1
3| USB2 (3.0)| 8| LAN2
4| USB3 (3.0)| 9| VGA Port
5| USB4 (3.0)| 10| UID Switch

4.4 Jumpers
Explanation of Jumpers
To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2. Refer to the motherboard layout page for jumper locations.
Note: On two-pin jumpers, “Closed” means the jumper is on and “Open” means the jumper is off the pins.

CMOS Clear
JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS.

To Clear CMOS

1. First power down the system and unplug the power cord(s).
2. Remove the cover of the chassis to access the motherboard and remove the battery from the motherboard.
3. Short the CMOS pads with a metal object such as a small screwdriver for at least four seconds.
4. Remove the screwdriver (or shorting device).
5. Replace the cover, reconnect the power cord(s), and power on the system.

Note 1 : Clearing CMOS will also clear all passwords.
Note 2: Do not use the PW_ON connector to clear CMOS.

LAN Port Enable/Disable
Jumper JPTG1 allows the user to enable the onboard LAN ports (LAN1 and LAN2). The default setting is pins 1-2 to enable the connections. Refer to the table below for jumper settings.

LAN Enable/Disable Jumper Settings

Jumper Setting| Definition
Pins 1-2| Enable
Pins 2-3| Disable

ME Recovery
JPME2 is used for ME Firmware Recovery mode, which will limit system resources for essential function use only without putting restrictions on power use. In the single operation mode, online upgrades will be available via Recovery mode. Refer to the table below for jumper settings.

ME Recovery Jumper Settings

Jumper Setting| Definition
Pins 1-2| Normal (Default)
Pins 2-3| ME Recovery

HD Audio Enable
JHD_AC1 allows you to enable or disable the onboard high-definition audio support. Refer to the table below for jumper settings

HD Audio Enable/Disable Jumper Settings

Jumper Setting| Definition
Open| Enabled (Default)
Short| Disabled

Onboard Audio Enable
JPAC1 allows you to enable or disable the onboard audio support. The default position is on pins 1-2 to enable onboard audio connections. Refer to the table below for jumper settings.

Audio Enable/Disable Jumper Settings

Jumper Setting| Definition
Pins 1-2| Enabled (Default)
Pins 2-3| Disabled

Watchdog
Watchdog (JWD1) is a system monitor that can reboot the system when a software application hangs. Close pins 1-2 to reset the system if an application hangs. Close pins 2-3 to generate a non-maskable interrupt (NMI) signal for the application that hangs. Refer to the table below for jumper settings. For this function to work properly, please also enable the Watchdog setting in the BIOS.

Watchdog Jumper Settings

Jumper Setting| Definition
Pins 1-2| Reset
Pins 2-3| NMI
Open| Disabled

I²C Bus for VRM
JVRM1 and JVRM2 allow the BMC or the PCH to access CPU and memory VRM controllers. Refer to the table below for jumper settings.

VRM Jumper Settings

Jumper Setting| Definition
Pins 1-2| BMC (Default)
Pins 2-3| PCH

4.5 LED Indicators

LAN LEDs
Two LAN ports (LAN1 and LAN2) are located on the rear I/O panel of the motherboard. Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection. Refer to the tables below for more information.

LAN1/2 Activity LED (Right) LED State

Color| Status| Definition
Green| Flashing| Active
LAN1/2 Link LED (Left) LED State

LED Color| Definition
Green| 10Gbps (X12DPi-NT only)
Yellow/Amber| 1Gbps

BMC LAN LEDs
In addition to LAN1 and LAN2, a BMC LAN is also located on the rear I/O panel. The amber LED on the right indicates activity, while the green LED on the left indicates the speed of the connection. Refer to the table below for more information.

BMC LAN LEDs

| Color/State| Definition
| Green: Solid| 100 Mbps
Link (left)| Amber: Solid| 1Gbps
Activity (Right)| Amber: Blinking| Active

Unit ID LED
A rear UID LED indicator (LED1) is located next to the UID switch on the motherboard. This UID indicator provides easy identification of a system unit that may need service.

UID LED  LED Indicator

LED Color| Definition
Blue: On| Unit Identified

M.2 LEDs
Two M.2 LEDs are located at M2_1_LED1 and M2_2_LED1 on the motherboard. When the M.2 LED is blinking, M.2 functions normally. Refer to the table below for more information.

M.2 LED State

LED Color| LED Color
Green: Blinking| Green: Blinking

BMC Heartbeat LED
A BMC Heartbeat LED is located at LEDBMC on the motherboard. When LEDBMC is blinking, the BMC is functioning normally. Refer to the table below for more information.

BMC Heartbeat LED Indicator

LED Color| Definition
Green:
Blinking| BMC Normal

Chapter 5 Software

After the hardware has been installed, you can install the Operating System (OS), configure RAID settings, and install the drivers.

5.1 Microsoft Windows OS Installation

If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals.

Installing the OS

1. Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using an external USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console.

2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on “Download the Latest Drivers and Utilities”, select the proper
   driver, and copy it to a USB flash drive.

3. Boot from a bootable device with Windows OS installation. You can see a bootable device list by pressing F11 during the system startup.
   

4. During Windows Setup, continue to the dialog where you select the drives on which install Windows. If the disk you want to use is not listed, click on “Load driver” link at bottom left corner.
   To load the driver, browse the USB flash drive for the proper driver files.
   • For RAID, choose the SATA/sSATA RAID driver indicated then choose the storage drive on which you want to install it.
   • For non-RAID, choose the SATA/sSATA AHCI driver indicated then choose the storage drive on which you want to install it.

5. Once all devices are specified, continue with the installation.

6. After the Windows OS installation has completed, the system will automatically reboot multiple times.

5.2 Driver Installation
The Supermicro website contains drivers and utilities for your system at https://www.supermicro.com/wdl. Some of these must be installed, such as the chipset driver.
After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD. (You may also use a utility to extract the ISO file if preferred.)
Another option is to go to the Supermicro website at http://www.supermicro.com/products/. Find the product page for your motherboard, and “Download the Latest Drivers and Utilities”. Insert the flash drive or disk and the screenshot shown below should appear.

Note: Click the icons showing handwriting on paper to view the readme files for each item. Click the computer icons to the right of these items to install each item (from top to the bottom) one at a time. After installing each item, you must reboot the system before moving on to the next item on the list. The bottom icon with a CD on it allows you to view the entire contents.

5.3 SuperDoctor® 5
The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, and fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP). SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs. With SuperDoctor 5 Management Server (SSM Server), you can remotely control power on/off and reset chassis intrusion for multiple systems with SuperDoctor 5 or BMC. SuperDoctor 5 Management Server monitors HTTP, FTP, and SMTP services to optimize the efficiency of your operation.
SuperDoctor® Manual and Resources

5.4 BMC
The X12DPG-QT provides remote access, monitoring and management through the baseboard management controller (BMC) and other management controllers distributed among different system modules. There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at:
https://www.supermicro.com/en/solutions/management-software/bmc-resources

BMC ADMIN User Password
For security, each system is assigned a unique default BMC password for the ADMIN user.
This can be found on a sticker on the chassis and a sticker on the motherboard. The sticker also displays the BMC MAC address.

See Chapter 1 for the locations of the labels.

Chapter 6 Optional Components

This chapter describes optional system components and installation procedures.

6.1 Optional Parts List

Optional Parts List

Description| Part Number| Quantity
Passive GPU Kit| MCP-320-74702-0N-KIT| 1
Passive GPU Extender| MCP-120-74703-0N|
GPU Dummy Assembly| MCP-240-00096-0N|
HDD Converter| MCP-220-93801-0B|
Storage Control Card and Cable(s)| AOC-S3008L-L8i
CBL-SAST-1275-100
AOC-S3108L-H8iR
CBL-SAST-1275-100
AOC-S3108L-H8iR-16DD CBL-SAST-1275-100| 1
2
1
2
Super Cap for LSI 3108| BTR-TFM8G-LSICVM02 BKT-BBU-BRACKET-05| 1
NVMe Kit| AOC-SLG4-4E4T-O
CBL-SAST-1275-85
MCP-220-00150-0B| 1
2
1
Intel VROC RAID Key| AOC-VROCINTMOD
AOC-VROCSTNMOD
AOC-VROCPREMOD| 1
1
2
4
Mounting Rails| MCP-290-00059-0B| 1
Front Bezel| MCP-210-74703-0B| 1
TPM Security Module| AOM-TPM-9670V-S-O| 1

6.2 Passive GPU Support
These optional parts provide passive GPU support.

Part Number MCP-320-74702-0N-KIT
MCP-240-00096-ON MCP-120-74703-ON MCP-320-74702-0N-KIT| X11 GPU Kit for passive GPU/Coprocessor support
SC747B GPU / Add-on Card Dummy Assembly (2 Slots)-Single Pack
GPU long offset extender for A100 and MI100
X11 GPU Kit for passive GPU/Coprocessor support| 0
4
1| GPU x4
MCP-240-00096-ON| SC747B GPU / Add-on Card Dummy Assembly (2 Slots)-Single Pack| 1| GPU x3
MCP-120-74703-ON MCP-320-74702-0N-KIT
MCP-240-00096-ON
MCP-120-74703-ON MCP-320-74702-0N-KIT| GPU long offset extender for A100 and MI100
X11 GPU Kit for passive GPU/Coprocessor support
SC747B GPU / Add-on Card Dummy Assembly (2 Slots)- Single Pack
GPU long offset extender for A100 and MI100
X11 GPU Kit for passive GPU/Coprocessor support| 3
1
1
2
1| GPU x2
MCP-240-00096-ON| SC747B GPU / Add-on Card Dummy Assembly (2 Slots)-Single Pack| 3| GPU x1
MCP-120-74703-ON| GPU long offset extender for A100 and MI100| 1
Storage Control Card

Item| Part Number| Cable| HDD Configuration
Storage Control Card| AOC-S3008L-L8i
AOC-S3108L-H8iR-16DD
AOC-S3108L-H8iR| CBL-SAST-1275-100 x2| SAS3 HDD x3
Storage Add-on Card| AOC-SLG4-4E4T| CBL-SAST-1276-85 x2| NVMe x8

6.4 Intel Virtual RAID on CPU (VROC)
Intel ® Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCI-E root complex.

• A single processor supports up to 12 NVMe SSDs and up to 6 RAID arrays.
• A dual processor system supports up to 24 NVMe SSDs and 12 RAID arrays.
  Strip sizes are 4K, 8K, 16K, 32K, 64K, 128K.

Requirements and Restrictions

• Intel VROC is only available when the system is configured for UEFI boot mode.

• To enable the mdadm command and support for RSTe, install the patch from

• Linux: https://downloadcenter.intel.com/download/28158/Intel-Virtual-RAID-on-CPU-Intel-VROC-and-Intel-Rapid-Storage-Technology-enterprise-Intel-RSTe-Driver-for-Linux-

• Windows: https://downloadcenter.intel.com/download/28108/Intel-Virtual-RAID-onCPU-Intel-VROC-and-Intel-Rapid-Storage-Technology-enterprise-Intel-RSTe-Driver-forWindows-

• To enable Intel VROC, a hardware key must be inserted on the motherboard and the appropriate processor’s Virtual Management Devices must be enabled in the BIOS
  setup.

• It is possible to enable Intel VROC without a hardware key installed, but only RAID0 will be enabled.

• Intel VROC is not compatible with secure boot. This feature must be disabled.

• When creating bootable OS RAID1 devices, you must have both devices on the same CPU, and a VMD on that CPU.

• Spanning drives when creating RAID devices is not recommended to due to performance issues, even though it is supported.

Supported SSDs and Operating Sytems
To see the latest support information: https://www.intel.com/content/www/us/en/support/articles/000030310/memory- and-storage/ssd-software.html

Additional Information
Additional information is available on the product page for the Supermicro add-on card and the linked manuals.
www.supermicro.com/products/accessories/addon/AOC- VROCxxxMOD.cfm

Hardware Key
The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly. The key must be plugged into the Supermicro motherboard (connector JRK1). The key options are:

Intel®  VROC Keys

VROC Package| Description| Part Number| Intel MM Number
Standard| RAID 0, 1, 10
Supports 3rd party SSDs| AOC-VROCSTNMOD| 951605
Premium| RAID 0, 1, 5, 10
Supports 3rd party SSDs| AOC-VROCPREMOD| 951606
Intel SSD only| RAID 0, 1, 5, 10
Supports Intel SSDs only| AOC-VROCINTMOD| 956822

Status Indications
An LED indicator on the drive carrier shows the RAID status of the drive.

Drive Carrier Status LED Indicator

Status| State (red)
Normal function| Off
Locating| 4 Hz blink
Fault| Solid on
Rebuilding| 1 Hz Blink

IBPI SFF 8489 Defined Status LED States

Hot Swap Drives
Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other manufacturers. Under vSphere ESXi, several steps are necessary to avoid potential stability issues. See the information at link [1] below.

Hot-unplug

1. Prevent devices from being re-detected during rescan: esxcli storage core claiming auto claim –enabled=false
2. Unmount the VMFS volumes on the device. Check [2] for details.
3. Detach the device. Check [3] for details.
4. Physically remove the device.

Hot-plug

• Physically install the device.
  ESXi will automatically discover NVMe SSDs, but a manual scan may be required in some cases.

Related Information Links
[1] https://kb.vmware.com/s/article/2151404
[2] https://docs.vmware.com/en/VMware- vSphere/6.5/com.vmware.vsphere.storage.doc/
GUID-1B56EF97-F60E-4F21-82A7-8F2A7294604D.html
[3] https://docs.vmware.com/en/VMware- vSphere/6.5/com.vmware.vsphere.storage.doc/
GUID-F2E75F67-740B-4406-9F0C-A2D99A698F2A.html

6.5 TPM Security Module
SPI capable TPM 2.0 (or 1.2) with Infineon 9670 controller, Horizontal form factor The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf.

Chapter 7 Troubleshooting and Support

7.1 Information Resources
Website
A great deal of information is available on the Supermicro website, supermicro.com.

• Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.
• The Support option offers downloads (manuals, BIOS/BMC, drivers, etc.), FAQs, RMA, warranty, and other service extensions.

Direct Links for the 740GP-TNRT System
Web SYS-740GP-TNRT specifications page
X12DPG-QT6 motherboard page for links to the Quick Reference Guide, User Manual,
validated storage drives, etc.
BPN-SAS3-116A-N2 Backplane Manual
Direct Links for General Support and Information
Frequently Asked Questions
Add-on card descriptions
TPM User Guide
General Memory Configuration Guide: X12

Direct Links (continued)
BMC User Guide
SuperDoctor5 Large Deployment Guide
For validated memory, use our Product Resources page.
Product Matrices page for links to tables summarizing specs for systems, motherboards, power supplies, riser cards, add-on cards, etc.
Security Center for recent security notices
Supermicro Phone and Addresses
7.2 BMC Interface
The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring, and management. There are several BIOS settings related to the BMC. For general documentation and information on the BMC, please visit our website at: www.supermicro.com/manuals/other/BMC_Users_Guide_X12_H12.pdf.

7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures or Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non-hot-swap hardware components.

No Power

1. As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes.

2. Check that the BMC heartbeat LED on the motherboard is on.
   

3. Make sure that the power connector is connected to your power supply.

4. Make sure that no short circuits exist between the motherboard and chassis.

5. Disconnect all cables from the motherboard, including those for the keyboard and mouse.

6. Remove all add-on cards.

7. Install a CPU, a heatsink, and connect the internal speaker (if applicable), and the power LED to the motherboard. Make sure that the heatsink is fully seated.

8. Use the correct type of onboard CMOS battery as recommended by the manufacturer. Check to verify that it still supplies —3VDC. If it does not, replace it with a new one. Warning: To avoid possible explosion, do not install the battery upside down.

9. Verify that all jumpers are set to their default positions.

10. Check that the power supplies’ input voltage operate at 100-120v or 180-240v.

11. Turn the power switch on and off to test the system.

No Video

1. If the power is on but you have no video, remove all the add-on cards and cables.
2. As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes.

System Boot Failure
If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned on, check the following:
Turn on the system with only one DIMM module installed. If the system boots, check for bad DIMM modules or slots by following the Memory Errors Troubleshooting procedure below.
Memory Errors

1. Make sure that the DIMM modules are properly and fully installed.
2. Confirm that you are using the correct memory. Also, it is recommended that you use the same memory type and speed for all DIMMs in the system. See Section 3.3 for memory details.
3. Check for bad DIMM modules or slots by swapping modules between slots and noting the results.
4. Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1. Make sure that you are using a high-quality power supply. A poor-quality power supply may cause the system to lose the CMOS setup information.

2. The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC.
   If it does not, replace it with a new one.

3. If the above steps do not fix the setup configuration problem, contact your vendor for repairs.

When the System Becomes Unstable
If the system becomes unstable during or after OS installation, check the following:

1. CPU/BIOS support: Make sure that your CPU is supported and that you have the latest BIOS installed in your system.

2. Memory support: Make sure that the memory modules are supported by testing the modules
   using memtest86 or a similar utility.
   Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates.

3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

4. System cooling: Check the system cooling to make sure that all heatsink fans and CPU/ system fans, etc., work properly. Check the hardware monitoring settings in the BMC to make sure that the CPU and system temperatures are within the normal range. Also, check the front panel Overheat LED and make sure that it is not on.

5. Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Please refer to our website for more information on the minimum power requirements.

6. Proper software support: Make sure that the correct drivers are used.

If the system becomes unstable before or during OS installation, check the following:

1. Source of installation: Make sure that the devices used for installation are working properly, including boot devices such as CD.
2. Cable connection: Check to make sure that all cables are connected and working properly.
3. Using the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with a CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures.
4. Identifying bad components by isolating them: If necessary, remove a component in question from the chassis, and test it in isolation to make sure that it works properly. Replace a bad component with a good one.
5.  Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify the problem.
6. To find out if a component is good, swap this component with a new one to see if the system will work properly. If so, then the old component is bad. You can also install the component in question in another system. If the new system works, the component is good and the old system has problems.

7.4 BIOS Error Beep (POST) Codes
During the POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur.
Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen.
Fatal errors are those which will not allow the system to continue the boot-up procedure. If a fatal error occurs, you should consult with your system manufacturer for possible repairs. These fatal errors are usually communicated through a series of audible beeps. The table below lists some common errors and their corresponding beep codes encountered by users.

BIOS Error Beep (POST) Codes

Beep Code| Error Message| Description
1 short| Refresh| Circuits have been reset (Ready to power up)
5 short, 1 long| Memory error| No memory detected in system
5 long, 2 short| Display memory read/write error| Video adapter missing or with faulty memory
1 long continuous| System OH| System overheat condition

Additional BIOS POST Codes
The AMI BIOS supplies additional checkpoint codes, which are documented online at http://www.supermicro.com/support/manuals/ (“AMI BIOS POST Codes User’s Guide”).
When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h.
If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20).
For information on AMI updates, please refer to http://www.ami.com/products/.

7.5 Crash Dump Using the BMC Dashboard
In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/other/BMC_Users_Guide_X12_H12.pdf.
Check Error Log

1. Access the BMC web interface.
2. Click the Server Health tab, then Event Log to verify an IERR error.

In the event of an IERR, the BMC executes a crash dump. You must download the crash dump and save it.

7.6 UEFI BIOS Recovery
Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you do update the BIOS, do not shut down or reset the system while the BIOS is updating to avoid possible boot failure.

Overview
The Unified Extensible Firmware Interface (UEFI) provides a software-based interface between the operating system and the platform firmware in the pre- boot environment. The UEFI specification supports an architecture-independent mechanism that will allow the UEFI OS loader stored in an add-on card to boot the system. The UEFI offers clean, hands-off management to a computer during system boot.

Recovering the UEFI BIOS Image
A UEFI BIOS flash chip consists of a recovery BIOS block and the main BIOS block (the main BIOS image). The recovery block contains critical BIOS codes, including memory detection and recovery codes for the user to flash a healthy BIOS image if the original main BIOS image is corrupted. When the system power is turned on, the recovery block codes execute first. Once this process is complete, the main BIOS code will continue with system initialization and the remaining POST (Power-On Self-Test) routines.
Note 1: Follow the BIOS recovery instructions below for BIOS recovery when the main BIOS block crashes.
Note 2: When the BIOS recovery block crashes, you will need to follow the procedures to make a Returned Merchandise Authorization (RMA) request. Also, you may use the
Supermicro Update Manager (SUM) Out-of-Band (https://www.supermicro.com.tw/products/nfo/SMS_SUM.cfm) to reflash the BIOS.

Recovering the Main BIOS Block with a USB Device
This feature allows the user to recover the main BIOS image using a USB- attached device without additional utilities used. A USB flash device such as a USB Flash Drive, or a USB CD/DVD ROM/RW device can be used for this purpose. However, a USB Hard Disk drive cannot be used for BIOS recovery at this time.
The file system supported by the recovery block is FAT (including FAT12, FAT16, and FAT32) which is installed on a bootable or non-bootable USB- attached device. However, the BIOS might need several minutes to locate the SUPER.ROM file if the media size becomes too large due to the huge volumes of folders and files stored in the device.
To perform UEFI BIOS recovery using a USB-attached device, follow the instructions below.

1. Using a different machine, copy the “Super. ROM” binary image file into the Root “\” directory of a USB device or a writable CD/DVD.
   Note 1: If you cannot locate the “Super. ROM” file in your drive disk, visit our website at
   www.supermicro.com to download the BIOS package. Extract the BIOS binary image into
   a USB flash device and rename it “Super. ROM” for BIOS recovery use.
   Note 2: Before recovering the main BIOS image, confirm that the “Super.ROM” binary image file you download is the same version or a close version meant for your motherboard.

2. Insert the USB device that contains the new BIOS image (“Super.ROM”) into your USB drive and reset the system when the following screen appears.

3. After locating the healthy BIOS binary image, the system will enter the BIOS Recovery menu as shown below.
   Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.

4. When the screen as shown above displays, use the arrow keys to select the item “Proceed with flash update” and press the key. You will see the BIOS recovery progress as shown in the screen below.
   Note: Do not interrupt the BIOS flashing process until it has completed.

5. After the BIOS recovery process is complete, press any key to reboot the system.

6.  Using a different system, extract the BIOS package into a USB flash drive.

7. Press continuously during system boot to enter the BIOS Setup utility. From the top of the toolbar, select Boot to enter the submenu. From the submenu list, select Boot Option

   1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI

   Shell]. Press to save the settings and exit the BIOS Setup utility.

8. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter flash. nsh BIOSname.### at the prompt to start the BIOS update process.
   Note: Do not interrupt this process until the BIOS flashing is complete.

9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug
   the AC power cable in the power supply again to power on the system.

10. Press continuously to enter the BIOS Setup utility.

11. Press to load the default settings.

12. After loading the default settings, press to save the settings and exit the BIOS Setup utility.

7.7 CMOS Clear
JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS.
To Clear CMOS

1. First power down the system completely.
2. Remove the cover of the chassis to access the motherboard.
3. Remove the onboard battery from the motherboard.
4. Short the CMOS pads with a metal object such as a small screwdriver for at least four seconds.
5. Remove the screwdriver or shorting device.
6. Replace the cover, reconnect the power cords, and power on the system.
   Notes: Clearing CMOS will also clear all passwords.
   Do not use the PW_ON connector to clear CMOS.
   JBT1 contact pads

7.8 BMC Reset
The BMC can be reset using the UID button.

• Reset – Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is ~250 ms. Then the BMC starts to boot.
• Restore factory default configuration – Hold the button for twelve seconds. The LED blinks at 4Hz while the defaults are configured.
  Note: All BMC settings including username and password will be removed except the FRU and network settings.
  Firmware update – When the BMC firmware is being updated, the UID LED blinks at 10Hz.

BMC Reset Options

Event| UID LED| BMC Heartbeat LED
Reset| Blue, Blinks at 2Hz| Green, solid
Restore
Defaults| Blue, Blinks at 4Hz| Off
Update| Blue, Blinks at 10Hz|

7.9 Where to Get Replacement Components
If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized
Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com. Click the “Where to Buy” tab.

7.10 Reporting an Issue

Technical Support Procedures
Before contacting Technical Support, please take the following steps. If your system was purchased through a distributor or reseller, please contact them for troubleshooting services. They have the best knowledge of your specific system configuration.

1. Please review the Troubleshooting Procedures in this manual and Frequently Asked Questions on our website before contacting Technical Support.

2. BIOS upgrades can be downloaded from our website.
   Note: Not all BIOS can be flashed depending on the modifications to the boot block code.

3. If you still cannot resolve the problem, include the following information when contacting us for technical support:
   • System, motherboard, and chassis model numbers and PCB revision number
   • BIOS release date/version (this can be seen on the initial display when your system first boots up)
   • System configuration

An example of a Technical Support form is posted on our website. Distributors: For immediate assistance, please have your account number ready when contacting our technical support department by email.

Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand- carried. Shipping and handling charges will be applied for all orders that must be mailed when service is complete.
For faster service, RMA authorizations may be requested online (http://www.supermicro.com/support/rma/).

Whenever possible, repack the chassis in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the chassis securely, using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping.
This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse, or improper maintenance of products.
During the warranty period, contact your distributor first for any product problems.

Vendor Support Filing System
For issues related to Intel, use the Intel IPS filing system:
https://www.intel.com/content/www/us/en/design/support/ips/training/welcome.html
For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative.

7.11 Feedback
Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at [email protected] to provide feedback on our manuals.

7.12 Contacting Supermicro

Headquarters
Address:
Tel:
Fax:
Email:
Website:| Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA  95131 U.S.A.
+1 408-503-8000
+1 408-503-8008
[email protected] (General Information)
[email protected] (Technical Support)
www.supermicro.com
---|---
Europe
Address:
Tel:
Fax:
Email:
Website:| Super Micro Computer B.V.
Het Sterrenbeeld 28, 5215 ML
‘s-Hertogenbosch, The Netherlands
+31 (0) 73-6400390
+31 (0) 73-6416525
[email protected] (General Information)
[email protected] (Technical Support)
[email protected] (Customer Support)
www.supermicro.nl
Asia-Pacific
Address:
Tel:
Fax:
Email:
Website:| Super Micro Computer, Inc.
3F, No. 150, Jian 1st Rd.
Zhonghe Dist., New Taipei City 235
Taiwan (R.O.C)
+886-(2) 8226-3990
+886-(2) 8226-3992
[email protected]
www.supermicro.com.tw

Appendix A
Standardized Warning Statements for AC
Systems

About Standardized Warning Statements
The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro’s Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
Read this appendix in its entirety before installing or configuring components in the Supermicro chassis.
These warnings may also be found on our website at http://www.supermicro.com/about/policies/safety_information.cfm.

Warning Definition

Warning! This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

Copyright © 2021 by Super Micro Computer, Inc.
All rights reserved.
Printed in the United States of America

Documents / Resources

| SUPERMICRO 740GP-TNRT SuperWorkstation [pdf] User Manual
740GP-TNRT SuperWorkstation, 740GP-TNRT, SuperWorkstation
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References

• Supermicro Data Center Server, Blade, Data Storage, AI System
• Storage Servers Solutions For Enterprise Architectures | Supermicro
• www.supermicro.com - /wdl/
• Products - AMI
• dtsc.ca.gov/
• dtsc.ca.gov/hazardouswaste/perchlorate
• P65Warnings.ca.gov
• AOC-VROCxxxMOD | Add-on Cards | Accessories | Products - Super Micro Computer, Inc.
• ANDPRO.RU - интернет магазин компьютерной и офисной техники с выгодными ценами и доставкой
• vSphere Storage
• VMware Knowledge Base
• Supermicro Data Center Server, Blade, Data Storage, AI System
• End User License Agreement
• Supermicro Intelligent Management (IPMI) | Supermicro Server Management Utilities | Supermicro
• www.supermicro.com - /wdl/

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