Kogan KASHFH20WGA SmarterHome Portable Electric Fireplace Heater User Guide

Kogan KASHFH20WGA SmarterHome Portable Electric Fireplace Heater

Product Information

Specifications

• Product Name: Kogan SmarterHome Portable Electric Fireplace Heater
• Model Number: KASHFH20WGA
• Power Output: 2000W
• Fuel Effect: Log

Product Usage Instructions

Safety & Warnings
When using this appliance, basic precautions should be followed to reduce the risk of fire, electric shock, and injury. Please read and follow the instructions provided.

Components

1. Heater
2. Feet (2 screws for each foot)
3. Front glass panel
4. Screwdriver

Installation

Feet Attachment

1. Attach the feet to the base of the heater with 2 screws for each foot.
2. Tighten the screws with a screwdriver to secure the feet.

Glass Panel Attachment

1. Place the front glass panel over the front of the heater.
2. Align the hooks at each side of the glass panel with the slots on each side of the heater body.
3. Slide down the glass panel in place.
4. Insert and tighten the front glass panel screw to secure it.

Wall Mounting

WARNING:
It is recommended to hire a licensed trade professional for wall mounting.

1. This heater comes with a mounting kit for wall installation.
2. Mount the heater to a wall at a minimum height of 300mm.
3. Ensure the wall bracket is fitted horizontally and the cable is routed to the bottom right of the heater.
4. A height of 600mm from the bottom of the heater to the floor is recommended for optimum viewing.
5. Ensure the top of the heater is at least 1000mm from the ceiling or other objects to allow proper heat ventilation.
6. Mark the locations for the 5 screw holes following the provided dimensions.
7. Drill pilot holes with a 6mm drill bit.
8. Attach the wall brackets using the supplied wall anchors and screws.
9. Lift the heater and engage the rear slots of the heater with the wall bracket, ensuring it is sitting centrally.
10. Bring the heater level with the wall.
11. Mark the two bottom screw holes.
12. Remove the heater and drill holes using a 6mm drill bit.
13. Insert the supplied wall anchors into the drilled holes.
14. Refit the heater to the wall fixing bracket and secure it in place using the provided screws.
15. Place the front glass panel over the front of the heater, aligning the hooks with the slots on each side of the heater body.
16. Slide down the glass panel in place.
17. Insert and tighten the front glass panel screw to secure it.

Overview
The control panel is located at the top right side of the heater. The master switch must be switched on first for all operations. The control panel includes the following:

• Heating power indicator
• Wi-Fi indicator
• Power buttons (Low power, High power)
• Dimmer button
• Remote control
• Master power switch

Connect to the SmarterHome App

1. If you already have a SmarterHome account, proceed to the next step. Otherwise, create a new account.
2. The system will automatically recognize your country. If needed, you can manually select your country from the drop-down box.
3. Enter your email address and tap “Get Verification Code” to continue.
4. A 6-digit code will be sent to the submitted email address. Enter this code before the one-minute timer expires.
5. Proceed to the next page and complete your SmarterHome profile.

FAQ

• Q: Can I mount the heater on my own?
  A: It is recommended to hire a licensed trade professional for wall mounting to ensure proper installation and safety.

• Q: How do I control the heater?
  A: The control panel located on the top right side of the heater allows you to adjust the power settings and use the dimmer button. Additionally, you can use the SmarterHome app for remote control.

• Q: How much power does the heater consume?
  A: The heater has two power settings: Low power (1000W) and High power (2000W).

SAFETY & WARNINGS

When using this appliance, basic precautions should be followed to reduce the risk of fire, electric shock and injury to a person, including the following:

• Read all instructions before installing and operating this appliance. Retain this user guide for future reference.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• If the power cord is damaged, cease use immediately and contact help.Kogan.com for support. It must be replaced by Kogan.com, its service agent or similarly qualified persons to avoid a hazard.
• Do not use this heater if it has been dropped.
• Do not use it if there are visible signs of damage to the heater.
• WARNING: To reduce the risk of fire, keep textiles, curtains, or any other flammable material at a minimum distance of 1 m from the air outlet.
• This heater must be used on an AC supply only and the voltage marked on the heater must correspond to the supply voltage.
• Do not switch the appliance on until it is properly installed as described in this user guide.
• The heater must not be located directly below an electrical outlet.
• Do not leave the appliance switched on when leaving your home or going to sleep.
• Do not leave it unattended when plugged into the main supply.
• This heater is not intended for use by children. Never leave unsupervised children where the heater is left switched ON (I) or unguarded.
• Only use the appliance for domestic purposes and in the way indicated in these instructions.
• Warning: To avoid overheating, do not cover or obstruct the heater in any way.
• Do not use this heater in the immediate surroundings of a bath, a shower, or a swimming pool.
• Ensure the power cord is kept away from any sources of heat.
• Keep the appliance at least 100cm from walls and any other combustible materials.
• Do not use the appliance outdoors.
• Do not use this appliance with wet hands.
• Never move the appliance by pulling the cord.
• Before cleaning the appliance, ensure it is unplugged from the power and that it is completely cool.
• Do not clean the appliance with abrasive or harsh chemicals.
• Do not use any accessories that are not supplied by Kogan.com.
• Never route the main cable beneath the carpet.
• Do not use aerosols near the heater.
• Never use the heater to dry clothes or other similar items.
• To avoid a hazard due to inadvertent resetting of the thermal cut cut-out, this appliance must not used with an external switching device, such as a timer or connected to a circuit that is regularly switched on and off by the utility.
• This heater must not be used with an extension lead.
• Do not use this heater with a programmer, timer or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
• Children should be supervised to ensure that they do not play with the appliance.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience or knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
• Children shall not do cleaning and user maintenance without supervision.
• Children of less than 3 years should be kept away unless continuously supervised.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance if it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
• Warning: This heater is not equipped with a device to control the room temperature. Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own unless constant supervision is provided.
• Caution: Some parts of this product can become very hot and cause burns. Particular attention must be given where children and vulnerable people are present.
• This heater (where used with the stand) must be placed on a hard, level, heat-resistant surface or attached to a wall.
• Please retain all packaging until you have checked and counted all the parts and the contents of the fixing pack against the component list.
• The fixing pack contains small items that should be kept away from young children.

COMPONENTS

• Heater
• Wall brackets, screws and wall anchors.
• Feet x2
• Screws for feet x4
• Remote control
• User guide

INSTALLATION

Attaching the Feet

1. Before using the heater, the feet must be fitted to the heater (unless wall mounting).
2. Remove the heater and the feet from the carton. The feet and mounting screws are contained in the satchel along with this user guide.
3. Remove the front glass panel from the heater.
4. Place the heater on the floor with the bottom facing up. Take care of the power switch while the heater is upside down.
5. There are four feet of mounting holes at the bottom of the heater. The plastic feet have a location post, ensure these posts are aligned and positioned in the corresponding holes at the base of the heater, then turn feet to align with the 2 screw mounting holes.
6. Attach the feet to the base of the heater with 2 screws for each foot and tighten with a screwdriver to secure.
7. Place the front glass panel over the front of the heater aligning the hooks at each side of the glass panel with the slots on each side of the heater body. Then slide down the glass panel in place.
8. Insert and tighten the front glass panel screw to secure the front glass panel to the heater.

Wall Mounting

WARNING:
If you aren’t confident with wall-mouthing the heater yourself, consult a licensed trade professional.

1. This heater comes with a mounting kit to mount the heater to a wall.
2. This appliance is designed to be permanently fixed to a wall at a minimum height of 300mm. The wall bracket must be fitted horizontally and the cable routed to the bottom right of the heater.
3. A height of 600mm from the bottom of the heater to the floor is recommended for optimum viewing.
4. Ensure the top of the heater is at least 1000mm from the ceiling or other objects to allow proper heat ventilation.
5. Following the dimensions below, mark the locations for the 5 screw holes. Drill pilot holes with a 6mm drill bit.
6. Attach the wall brackets using the supplied wall anchors and screws.
7. Carefully lift the heater up, ensuring that the rear slots engage the wall bracket and sit centrally.
8. Gently bring the heater level with the wall.
9. Mark the two bottom screw holes.
10. Remove the heater ensuring that the bottom fixing bracket is rotated up.
11. Drill the hole using a 6mm brill bit and insert the supplied wall anchors.
12. Refit the heater to the wall fixing bracket and rotate the bottom fixing bracket down again and use the screws provided to permanently secure the heater in place.
13. Place the front glass panel over the front of the heater aligning the hooks at each side of the glass panel with the slots at each side of the heater body. Then slide down the glass panel in place. Note: Two people will be required for this operation.
14. Insert and tighten the front glass panel screw to secure the front glass panel to the heater.

OVERVIEW

Control Panel
The control panel is located at the top right side of the heater. Note: The master switch must be switched on first for all operations.

Remote

CONNECT TO SMARTERHOME APP

Install App
Download the “Kogan SmarterHome” app from the Play Store (Android) or App Store (iOS).

To register:

1. If you already have a SmarterHome account, select ‘Log In’. To register a new account, select ‘Sign Up’.
2. The system will automatically recognise your country. If needed, you can manually select your country from the drop-down box. Enter your email address and tap “Get Verification Code’ to continue.
3. A 6-digit code will be sent to the submitted email address. Enter this code before the one-minute timer expires.
4. Continue to the next page and complete your SmarterHome profile.

Set device in pairing mode

• When the device is first turned on, it may automatically enter pairing mode (WI-FI indicator. will be flashing rapidly).
• If not automatically in pairing mode when powered on, you can manually set the device by pressing and holding the low power (1000W) button for 5 seconds until the Wi-Fi indicator begins rapidly flashing blue.

Add device through the network

1. Once registered, tap “Add Device” on the app’s home page, or the “+” in the upper right corner, to add a new device through the network.

2. Select the product type from the list of options in the app (Heating & Cooling → Kogan Smart Fireplace).

3. Enter your Wi-Fi details. Your SmarterHome™ device and the app must be connected to the same Wi-Fi network during setup.
   Notes:

   • The device and the app have to use the same Wi-Fi network.
   • The device is only compatible with 2.4 GHz networks.
   • Depending on the product, Steps 3 and 4 may be in the opposite order.

4. Ensure that the device is in pairing mode, with the Wi-Fi indicator flashing rapidly, and tap “Confirm indicator rapidly blink”

5. The device will commence the pairing process and connect to the app. Ensure your Wi-Fi router, mobile phone, and the SmarterHome™ device are kept close until the connection is complete.

6. After successfully being added, you will have the option to rename the device and assign it to a location. It will now be listed on the app’s home page. Tap the device listing to enter its control page.
   Note:
   Once connected, you can select Create + corner (or from the Scene tab) to group connected SmarterHome products and automate their functions.

Having trouble connecting?
The prior steps detail the process for the “EZ Mode” connection. If that does not work for your connection, we suggest trying it again, and if still no success, attempting the following method for AP Mode connection.

Set device in AP pairing mode
Set the device in pairing mode by pressing and holding the low power (1000W) button for 5 seconds until the Wi-Fi indicator begins slowly flashing blue.

Using AP Mode to add a device

1. Follow the previous steps to select your product type (Heating & Cooling → Kogan Smart Fireplace).

2. Adjust your connection method by tapping on the mode type in the top-right corner of the screen. Select the set-up type.

3. Ensure that the device is in pairing mode, with the Wi-Fi indicator flashing slowly. and tap the indicator slowly to blink
   Note:

   • The device and the app have to use the same Wi-Fi network.
   • The device is only compatible with 2.4 GHz networks.
   • Depending on the product, Steps 3 and 4 may be in the opposite order.

4. Enter your Wi-Fi details. Your SmarterHome device and the app must be connected to the same Wi-Fi network during setup.

5. Follow the in-app prompts to continue the AP Mode connection, which will pair your mobile phone to the device’s Wi-Fi hotspot to ensure a connection. This may be named “SL-KoganSmart”, “SmartLife-XXXX”, or another similar name.
   Note:
   If the Wi-Fi hotspot does not appear on your phone in the list of available networks, your device may not be set in AP Pairing Mode correctly. Try repeating the steps outlined above to ensure your device is ready for connection.

6. The device will commence the pairing process and connect to the app. Ensure your Wi-Fi router, mobile phone, and SmarterHome device are kept closed until the connection is complete.

7. After successfully being added, you will have the option to rename the device and assign it to a location. It will now be listed on the app’s home page. Tap the device listing to enter its control page.

Note:
Once connected, you can select Create Scene from the “+” in the upper right corner (or from the Scene tab) to group connected SmarterHome™ products and automate their functions.

OPERATION

Controls
Once the heater has been connected to the SmarterHomeTM App, the smartphone will take control and communicate with the control box. If your home network is not working, it is still possible to operate the heater via the control panel on the heater or with the remote control.

App Interface

Setting Temperature
This setting is only applicable for the temperature in standard heating mode, not for the temperature in the timer mode. The default set temperature is 30°C.

1. Tap “Switch” to turn the heater and flame effect on.
2. Tape the “+” or “-” buttons to set the desired temperature (range 15 – 30°C).

Changing Power Mode

• Tape the “Heating” key to select between 1000W (low), 2000W (high) or OFF (No heating).
• The App and heating indicator will show the heating status.

Note:
The heater only starts working when the set temperature is higher than the room temperature.

Setting Flame Brightness
Tap “Settings –> Brightness” to set the desired flame brightness. The default flame brightness is max level. There are 5 flame brightness levels available.

Setting Timer

1. Tap “Settings → Schedule” to set a new timer.
2. Click the “Add” key to set the switch-on time first, then select switch “ON”, set the desired temperature and set the desired heating level, finally click “Save” to finish the setting of the switch-on time.
3. Click the “Add Schedule” key to set the switch-off time first, then select switch “OFF” and click “Save” to finish the setting of the switch-off time.
4. Repeat the “Add Schedule” operations to set more timers.
5. Slide the timer settings leftwards to delete unwanted timers.

Viewing Timer Setting
Tap “Settings → Schedule” to view the current timer settings.

Safety Cut-out
This heater is fitted with a safety cut-out which will operate if the heater overheats (e.g. Due to blocked air vents). For safety reasons, the heater will not automatically reset. To reset the heater, disconnect the heater from the mains supply for at least 15 minutes. Reconnect the supply to the mains and switch on the heater.

Control Panel Operation

Remote Control Operation

Notes:

• The heater should be powered on using the master switch before it can be operated by remote control.
• The heater only starts working if the set temperature is higher than the room temperature.
• The remote control requires 2x AAA size batteries (Not included).
• There might be a slight delay for the receiver to respond to the transmitter. Do not press the buttons more than once within 2 seconds for the correct operation.

1. Press the button once on the remote control, this turns the heater and the flame effect ON/OFF.
2. Press the 1000W button once for the low heat settings; press twice to switch off the heat setting.
3. The heating pilot light will appear green to indicate that the function is ON.
4. Press the 2000W button once for the high heat settings; press twice to switch off the heat setting.
5. The heating pilot light will appear red to indicate that the function is ON.
6. Press the DIMMER button to toggle between 5 different flame brightness levels.

SPECIFICATIONS

• Supply 220-240V~ 50Hz
• Rated power 2000W
• Lighting LEDs

Need more information

• We hope that this user guide has given you the assistance needed for a simple set-up.
• For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com.

References

• Kogan Help Centre

Read User Manual Online (PDF format)

Download This Manual (PDF format)

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