ATEN UC232C USB-C to RS-232 Adapter User Manual

UC232C
USB-C to RS-232 Adapter
User Manual

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-003 (B) / NMB-003 (B)
RoHS
This product is RoHS compliant.

Online Registration
Be sure to register your product at our online support center:

Telephone Support
For telephone support, call this number:

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Package Contents

Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer.
1 UC232C USB-C to RS-232 Adapter
1 user instructions

About this Manual

This user manual is provided to help you get the most from the UC232C unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the USB-C to RS-232 Adapter. Its purpose, features, declaration, and panel components are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.
Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
• This product may be updated with features and functions added, improved or removed since the release of this manual. For an up-to-date user manual, visit http://www.aten.com/global/en/

Conventions

This manual uses the following conventions:

Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1| Numbered lists represent procedures with sequential steps.
♦| Bullet lists provide information, but do not involve sequential steps.

| Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start > Run means to open the Start menu, and then select Run.
****| Indicates critical information.

Introduction

Overview
The UC232C is a USB-C to RS-232 adapter that enables legacy serial device connectivity for laptops / PCs without a COM / DB-9 serial port. Supporting both Windows and Mac platforms with data transfer rates up to 921.6 Kbps for rapid performance, it serves as a convenient connectivity solution for industrial automation systems, scientific instrument, point of sale systems, and any specialized industrial and consumer applications.
Features

• Supports RS-232 serial interface
• Excellent anti-electromagnetic interference (anti-EMI) capability for stable transmission performance
• Full compliance with USB specifications
• Supports up to 921.6 Kbps data transfer rates
• OS Compatibility: Windows, Mac, and Linux
• Works with legacy serial devices

System Requirements

• USB Host Controller installed on the system

Operating Systems
Supported operating systems are shown in the table below.

Hardware Overview

Hardware Setup

1. **** Please review the safety information regarding the placement of this device in Safety Instructions, page 5.
2. To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded.

Connecting the Unit
Follow the steps below to connect the UC232C unit.

1. Connect the USB-C connector to the computer and allow the driver to install.
   Note: If you are using a computer that doesn’t have the driver installed for the device, scan the product page QR code on the QSG or go to our official website to download and install the UC232C driver before suing the UC232C.

2. Connect the RS-232 connector to a serial device.

3. Power on the serial device.

Appendix

Safety Instructions
General

• This product is for indoor use only.
• Read all of these instructions. Save them for future reference.
• Follow all warnings and instructions marked on the device.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
• Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• To prevent damage to your installation it is important that all devices are properly grounded.
• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
• Position system cables and power cables carefully; Be sure that nothing rests on any cables.
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
• Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
• If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
  • The power cord or plug has become damaged or frayed.
  • Liquid has been spilled into the device.
  • The device has been exposed to rain or water.
  • The device has been dropped, or the cabinet has been damaged.
  • The device exhibits a distinct change in performance, indicating a need for service.
  • The device does not operate normally when the operating instructions are followed.
• Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
• Avoid circuit overloads. Before connecting equipment to a circuit, know the power supply’s limit and never exceed it. Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one doesn’t already exist. Circuit overloads can cause a fire and destroy equipment.

Technical Support
International

• For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
• For telephone support, see Telephone Support, page iv:

North America

http://www.aten-usa.com/support
Telephone Support| 1-888-999-ATEN ext 4988
1-949-428-1111

When you contact us, please have the following information ready beforehand:

• Product model number, serial number, and date of purchase
• Your computer configuration, including operating system, revision level, expansion cards, and software
• Any error messages displayed at the time the error occurred
• The sequence of operations that led up to the error
• Any other information you feel may be of help

Specifications

Dimensions
(L x W x H)| 6.59 x 3.40 x 1.60 cm
(2.59 x 1.34 x 0.63 in)

ATEN Standard Warranty Policy
Limited Hardware Warranty
ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. For UPS products, the device warranty is two [2] years but battery is one [1] year. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

© Copyright 2023 ATEN® International Co., Ltd.
Released: 2023-10-04

References

• eService System
• USA Location information - USA.com
• ATEN - Simply Better Connections | ATEN U.S.A.
• Downloads | ATEN Corporate Headquarters
• ATEN - Simply Better Connections | ATEN Corporate Headquarters
• ATEN Product Warranty | ATEN Corporate Headquarters
• A+ Warranty | ATEN Corporate Headquarters
• LCD KVM Switches / Consoles | ATEN Corporate Headquarters

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