waterpik WP-400 Series Cordless Plus Water Flosser Instruction Manual

June 16, 2024
Waterpik

waterpik WP-400 Series Cordless Plus Water Flosser

waterpik-WP-400-Series-Cordless-Plus-Water-Flosser-
PRO

Product Information

Specifications

  • Product Name: Water Flosser
  • Model Numbers: 20031307-1 White, 20031307-2 Black
  • USB Charger Model Numbers: 20024470-36 White, 20024470-4 Black
  • Tips Included (Not all tips included in all models):
    • *Orthodontic Tip –** Braces/General use
    • *Pik PocketTM Tip –** Periodontal pockets/ Furcations
    • *Plaque SeekerTM Tip –** Implants/Crowns/Bridges/ Retainers/General use
    • *Toothbrush Tip –** General use
    • Classic Jet Tip –** General use
    • Tongue Cleaner –** Fresher breath

Product Description
The Water Flosser is a device designed to help with oral hygiene. It comes with various tips that can be used for different purposes, such as cleaning braces, periodontal pockets, implants, crowns, bridges, retainers, and general oral care. The device has a power handle with a tip rotator, power switch, pressure control, and charger inlet. It also has a flip top water inlet and a reservoir for holding lukewarm water. The USB charger and charging cable are included in some product configurations.

Getting Started

Filling the Reservoir

  1. Lift the flip top on the reservoir.
  2. Fill the reservoir with lukewarm water.

Inserting and Removing Tips
To insert a tip, align it with the center of the knob at the top of the Water Flosser handle. Push the tip until the colored ring is flush with the end of the knob, indicating that the tip is correctly locked into place. To remove a tip, press the tip eject button and pull the tip from the handle. Note: Do not press the tip eject button while the unit is running.

Adjusting the Pressure Setting
You can adjust the pressure setting of the Water Flosser by sliding the pressure switch on the handle.

When Finished

  1. Turn the unit OFF (0).
  2. Empty any liquid left in the reservoir.
  3. If desired, remove the reservoir from the power handle by sliding the reservoir release latch to the unlock position (1) and then sliding the reservoir down towards the base of the unit (2).
  4. To replace the reservoir, slide it up towards the top of the unit until it snaps into place.

FAQ

  • Q: Where can I purchase replacement tips/attachments?
    A: Replacement tips/attachments can be purchased online at www.waterpik.com or by phone from Water Pik, Inc. at 1-800-525-2774 (USA).

  • Q: Where can I find more information about tips, accessories, and product usage?
    A: Detailed information about tips, other accessories, and product usage can be found on our website at www.waterpik.com.

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USING.

  • This product is for household use.
  • When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

DANGER: To reduce the risk of electrocution:

  • Do not handle the *USB charger with wet hands.
  • Do not place or drop the *USB charger into water or other liquid.
  • Do not use this product while bathing.
  • Do not place or store this product where it can fall or be pulled into a tub or sink.
  • Do not reach for this product if it has fallen into water. Unplug from electrical outlet immediately.
  • The USB charger is not included in all product configurations.
  • Check the charging cord and *USB charger for damage before the first use and during the life of the product.

WARNING: To reduce the risk of burns, electrocution, fire, or injury to persons:

  • Use this product only as indicated in these instructions or as recommended by your dental professional.
  • Use only the USB charger provided. If a USB charger is not provided, a user supplied USB charger with the following specifications is required to charge this product: USB Type-A, Rated Output: 5.0 VDC, 1.0 A.
  • Do not plug this device into a voltage system that is different from the voltage system specified on the device or charger.
  • Keep the charging cord and *USB charger away from heated surfaces.
  • Do not use the Water Flosser for more than 5 minutes in each two hour period.
  • Do not direct water under the tongue, into the ear, nose or other delicate areas. This product is capable of producing pressures that may cause serious damage in these areas. The potentially deadly amoeba, Naegleria fowleri, may be present in some tap water or unchlorinated well water and may be fatal if directed into the nose or ear.
  • If your physician advised you to receive antibiotic premedication before dental procedures, you should consult your dental professional before using this product or any other oral hygiene aid.
  • Fill reservoir with warm water or other dental professional recommended solutions only.
  • Do not use iodine, saline (salt solution), or water insoluble concentrated essential oils in this product. Use of these can reduce performance and will shorten the life of the product.
  • Only use tips and accessories that are recommended by Water Pik, Inc.
  • If the Pik Pocket™ tip (not included in all models) separates from the shaft for any reason, discard tip and shaft and replace with new Pik Pocket™ tip.
  • Do not drop or insert any foreign object into any opening on the product.
  • Do not use this product outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
  • Remove any oral jewelry prior to use of this product.
  • Do not use if you have an open wound on your tongue or in your mouth.
  •  There are no consumer serviceable parts in this product and it does not require maintenance.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
  • Do not use this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into any liquid. Contact Water Pik, Inc. at 1-800-525-2774 or visit www.waterpik.com.

SYMBOLS

waterpik-WP-400-Series-Cordless-Plus-Water-Flosser-
\(1\)

PRODUCT DESCRIPTION

waterpik-WP-400-Series-Cordless-Plus-Water-Flosser-
\(2\)

  1. Tip rotator
  2. Power switch
  3. Pressure control
  4. Power handle
  5. Charger inlet
  6. Tip
  7. Tip eject button
  8. Flip top water inlet
  9. Reservoir
  10. USB Charger*
  11. USB Charging Cable
  • USB Charging Cable
    • 20031307-1 White
    • 20031307-2 Black
  • **USB Charger***
    • 20024470-36 White
    • 20024470-4 Black

NOT ALL TIPS INCLUDED IN ALL MODELS

TIPS

  • **A. Orthodontic Tip***
    • Braces/General use
  • **B. Pik Pocket™ Tip***
    • Periodontal pockets/Furcations
  • **C. Plaque Seeker™ Tip***
    • Implants/Crowns/Bridges/ Retainers/General use
  • **D. Toothbrush Tip***
    • General use
  • E. Classic Jet Tip**
    • General use
  • F. Tongue Cleaner**
    • Fresher breath

Replacement tips/attachments may be purchased online at www.waterpik.com, or by phone from Water Pik, Inc. at 1-800-525-2774 (USA). To find detailed information about tips, other accessories, and product usage please visit our website at www.waterpik.com.

GETTING STARTED

Charging Unit Prior to First Use
Charge Unit For 24 Hours Prior To First Use. Use only the USB charger provided. If a USB charger is not provided, a user supplied USB charger with the following specifications is required to charge this product: USB Type-A, Rated Output: 5.0 VDC, 1.0 A. Plug the USB charger into a wall outlet and connect the charging cord to the unit. Make sure you slide the switch into the OFF (0) position before charging. The unit will not charge if the switch is in the ON (I) position. See “Cleaning and Troubleshooting Your Waterpik® Water Flosser” for guidance on how to look after your battery. The Waterpik® Water Flosser will stay charged for up to 2 weeks depending on use.

Filling the Reservoir
Lift flip top on reservoir and fill the reservoir with lukewarm water.

Inserting and Removing Tips
Insert tip into the center of the knob at the top of the Water Flosser handle. The colored ring will be flush with the end of the knob if the tip is correctly locked into place. To remove the tip from the handle, press the tip eject button and pull tip from the handle.
CAUTION: Do not press tip eject button while unit is running.

Adjusting the Pressure Setting
You can adjust the pressure setting on your Water Flosser by simply sliding the pressure switch on the handle.

Recommended Technique
Lean low over sink and place the tip in mouth. Aim the tip toward teeth, and turn the unit ON (|). For best results, start with the back teeth and work toward the front teeth. Glide tip along gumline and pause briefly between teeth. Continue until you have cleaned the inside and outside of both the upper and lower teeth. Direct the jet stream at a 90-degree angle to your gumline. Slightly close lips to avoid splashing but allow water to flow freely from mouth into the sink. Keep unit upright during use for best results.

When Finished
Turn the unit OFF (0). Empty any liquid left in the reservoir. If desired, the reservoir may be removed from the power handle by sliding the reservoir release latch to the unlock position(1) and then sliding the reservoir down towards the base of the unit(2). To replace the reservoir on the power handle, simply slide it up towards the top of the unit. The reservoir will snap into place when fully engaged.

NOTE: NOT ALL TIPS INCLUDED WITH ALL MODELS.

TIP USAGE

Pik Pocket™ Tip
The Pik Pocket™ tip is specifically designed to deliver water or anti- bacterial solutions deep into periodontal pockets. To use the Pik Pocket™ tip, set the unit to the lowest pressure setting. Place the soft tip against a tooth at a 45-degree angle and gently place the tip under the gumline, into the pocket.

Tongue Cleaner Tip
Set to lowest pressure setting, place tip in the center/middle of your tongue about half way back. Pull forward with light pressure. Increase pressure as you prefer.

Orthodontic Tip
To use the orthodontic tip, gently glide tip along gumline, pausing briefly to lightly brush area between teeth and all around the orthodontic bracket, before proceeding to the next tooth.

Toothbrush Tip
Place the toothbrush tip in mouth with the brush head on the tooth at the gumline. The toothbrush tip can be used with or without toothpaste. Using a light pressure (bristles should not bend) massage the brush back and forth with very short strokes – much like you would with a manual toothbrush.

Plaque Seeker™ Tip
To use the Plaque Seeker™ tip, place the tip close to the teeth so that the bristles are gently touching the teeth. Gently glide tip along gumline, pausing briefly between teeth to gently brush and allow the water to flow between the teeth.

CLEANING AND TROUBLESHOOTING YOUR WATERPIK® WATER FLOSSER

Using Mouthwash and Other Solutions
Your Waterpik® Water Flosser can be used to deliver mouthwash and antibacterial solutions. After using any special solution, rinse unit to prevent clogging by partially filling reservoir with warm water and running unit with tip pointed into sink until unit is empty.

Cleaning
Never immerse unit in water. Before cleaning, unplug from the electrical outlet. Clean the product when necessary by using a soft cloth and mild non- abrasive cleanser to wipe exterior.
The water reservoir is removable for easy cleaning and is top rack dishwasher safe. It is recommended that the reservoir is removed and cleaned weekly.

Removing Hard Water Deposits / General Cleaning
Hard water deposits may build up in your unit, depending on the mineral content of your water. If left unattended, it can hinder performance.
Cleaning internal parts: add 1 tablespoon of white vinegar to a full reservoir of warm water. Point the handle and tip into sink. Turn unit ON (I) and run until reservoir is empty. Rinse by repeating with a full reservoir of clean warm water. This process should be done every 1 to 3 months to ensure optimal performance.

Battery Care
The unit will not charge if the switch is in the ON (I) position. If you use your Water Flosser once a day or less, it is recommended you charge it overnight, once a week. If you use it twice a day or more, charge the unit more frequently. Do not run the batteries down completely as this may shorten the lifespan of the batteries and will require charging the unit for 24 hours to obtain a full charge. If the Water Flosser is to be stored for an extended period of time (six months or more), be sure to fully charge it prior to storage. The unit contains a Nickel Metal Hydride battery.

BATTERY REMOVAL

Battery Removal
The product contains battery and/or recyclable electronic waste. In order to protect the environment, please do not dispose along with household waste. When battery life ends, please dispose or recycle according to local administrative regulations.
Please contact local waste administrative department for any questions. If you intend to dispose the Nickel Metal Hydride on your own, for example, for WP-400 models, please discharge battery fully before removal and follow below steps to remove battery:

  1. Power off the device, pull the reservoir release latch and take out the reservoir.
  2. Remove four screws.
  3. Remove back handle.
  4. Remove two screws.
  5. Remove tip rotator by prying it off with a flat blade screwdriver.
  6. Remove chassis from Unit.
  7. Flip chassis over to expose battery. Remove two screws.
  8. Cut these two wires and pry battery out of chassis.
    The removed battery should be disposed safely by special recycling center.

WARNING: The battery of this product is not replaceable. Please do not disassemble the product unless you want to dispose it. Otherwise the warranty service will be void.

SERVICE AND MAINTENANCE

Service Maintenance
Waterpik® Water Flossers have no consumer-serviceable electrical items and do not require routine service maintenance. For all parts and accessories go to www.waterpik.com. You may also call our toll-free customer service number at 1-800-525-2774 (USA). Refer to the serial and model numbers in all correspondence. These numbers are located on the bottom of your unit. Still have questions? Go to www.waterpik.com.
Water Pik, Inc. warrants to the original consumer of this new product that it is free from defects in materials and workmanship for 2 years from the date of purchase. Consumer will be required to submit the original purchase receipt as proof of purchase date and if requested, the entire product, to support a warranty claim. Water Pik, Inc. will replace at its discretion the product, which in its opinion is defective, provided the product has not been abused, misused, altered or damaged after purchase, was used according to instructions, and was used only with accessories or consumable parts approved by Water Pik, Inc. This limited warranty excludes accessories or consumable parts such as tips, etc.
This warranty gives you specific legal rights. You may also have other rights that vary, depending on the law in your place of residence.

WATER PIK, INC. DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.

LIMITED TWO YEAR WARRANTY

FOR USA ONLY
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Limitation of Liability
This limited warranty is your sole remedy against Water Pik, Inc. and it shall not be liable for any damages, whether direct, indirect, incidental, special, consequential, exemplary or otherwise, including but not limited to property damage, arising out of any theory of recovery, including statutory, contract or tort.

Arbitration

  • BINDING ARBITRATION AND WAIVER OF RIGHT TO ASSERT MATTERS IN COURT AND RIGHT TO JURY TRIAL
    By purchasing, installing, or using this product you agree that any controversy or claim arising out of or relating to your purchase, use, modification, installation, or removal of this product shall be settled by binding arbitration. The arbitrator’s decision will be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction over the matter. Further, you agree that you will not have the right to litigate any claim arising out of or in relation to your purchase, use, modification, installation, or removal of this product in any court or to have a jury trial on that claim. Arbitration of any matters shall be administered by the American Arbitration Association and conducted by one arbitrator in accordance with the consumer arbitration rules of the American Arbitration Association in effect at the time of filing of the demand. The venue for all such arbitrations shall be Colorado and any such arbitration shall be subject to the Federal Arbitration Act and Colorado law.

  • WAIVER OF RIGHT TO PARTICIPATE IN CLASS ACTIONS OR PURSUE CLAIMS IN A REPRESENTATIVE CAPACITY.
    Further, by purchasing, installing, or using this product you agree that arbitration must be on an individual basis. This means neither you, nor we, may join or consolidate claims in arbitration by or against other purchasers or users of Water Pik, Inc. products or the general public. Additionally, you may not litigate in court or arbitrate any claims as a representative or member of a class or in a purported representative capacity on behalf of the general public, other purchasers or users of this product, other persons or entities similarly situated, or in a private attorney general capacity

Water Pik, Inc., a subsidiary of Church & Dwight Co., Inc.
1730 East Prospect Road
Fort Collins, CO 80553-0001 USA
800-525-2774
www.waterpik.com

Form No. 20031512-F AB
©2022 Water Pik, Inc.

www.waterpik.com

References

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