HiBOOST 2100 Mobile Cell Phone Signal Booster Installation Guide

HiBOOST 2100 Mobile Cell Phone Signal Booster

Package Contents

• Signal Booster

• Outside Antenna

• 1X32.8ft SMAM-NM Outdoor Cable 1X16.4ft SMAF-SMAM Outdoor Cable

• Indoor Whip Antenna

• Power Supply

• Accessories for main parts Sidekick 01 are all provided

• waterproof tape to protect connections

• Through-Window-Cable
  SMA-Male to SMA-Female No drilled hole

Notes for LCD Display

Booster Light Patterns

Bands contained in the Gauges

Getting Started

Step 1 Connect the Power Supply to the Booster

Step 2 Connect the Booster with the App
Register an ID first and log in.
Add the booster to the device list

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Step 3 Find the cell tower & Determine the outdoor antenna’s position

Find the band you are using

For Android

Download NetWork Cell Info Lite in the Google store and open it.
It can be seen from the example picture that the frequency band is band 13.
(According to the form before, you need to pay attention to Gauge LTE700) Then click MAP. You can see your phone connecting to a tower, and you can try aiming your outdoor antenna at it. But sometimes this is not accurate. You could also move to Step 3.2 to find the tower
Note: Please take screenshots at this stage.

For ios

(1)Dial 3001#12345#
(2)Follow the instructions, take the screenshots as required.

Find the cell tower

1. Enter cellmapper.net

2. Choose your own carrier and band here.

3. Then enter the coordinate of where you are trying to install the signal booster, and press Enter key.
   (In fact when you open Cell mapper, the map on the right will automatically locate your area if you’ve given the site permission to access your location. If you found tower sites not even displayed on the map, it might because the app intercepts the locations for security reasons.)

4. After the map jumps to the location, you can scroll the mouse pulley and zoom it out, then you will see the tower near the location. It would be better to take a screenshot of this page to guide the following installing steps. Should you have any questions, please contact our tech support.
   Note: If you need help finding the tower, please contact our tech support and provide your carrier, band and screenshots taken in the last steps.

Determine the outdoor antenna’ s position

The outdoor antenna is usually placed at one of the 4 ends of the roof.
Please choose the position according to the tower’ s location. Make sure there are no barriers between the antenna and the tower.

Step 4 Connect the outdoor antenna with the booster

Note: At this stage, don’ t connect the indoor antenna to the booster.

Step 5 Adjust and fix the Outdoor Antenna

Have your outdoor antenna pointed to the cell tower you found before and observe the reading on the app. Adjust the outdoor antenna accordingly.
Notes:

1. The output power should be the higher the better.
2. The full output power for Sidekick is 10dBm. And the full gain is 62dB.

Step 6 Connect the indoor antenna with the booster

Step 7 Adjust the indoor antenna

Place the signal booster on a table and make sure the booster is within the coverage area.

Make sure that the gain reaches about 60dB. If not, please increase the vertical and horizontal distance between the two antennas or add some barriers.

Step 8 Signal quality test

You could do the following:

1. First make sure the signal gauge value is unchanged from that during the outdoor antenna installation.
2. Do speed tests with the booster on and off, and make a comparison.
3. Check if the number of signal bars increases.
4. Make a phone call or send messages and check if the voice and streaming are better.

4 Regular Problems and 1 normal status

If the booster is working normally, no further adjustment is required

OVERLOAD

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| >=8dBm| Alarm light flashing and Power light solid red| Outdoor signal is too strong| Have your outdoor antenna pointed slightly away from the cell tower
CELL800| <60dB| >=8dBm
PCS1900| <60dB| >=8dBm
AWS2100| <60dB| >=8dBm
LOOP BACK

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| <8dBm| Alarm light flashing and Power light solid red(strong loop back) or green(slight loop back)| Inadequate separation of the indoor and outdoor antennas|

1. Increase vertical and horizontal distance.
2. Add barriers(e.g. walls) Please try these solutions until the gain reaches or is over 60dB.

CELL800| <60dB| <8dBm
PCS1900| <60dB| <8dBm
AWS2100| <60dB| <8dBm
POOR SIGNAL

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| >=60dB| -/NEGATIVE| Alarm light OFF and power light solid green| Input signal is too weak|

1. Try adjusting the outdoor antenna to the best direction
2. Try adjusting the outdoor antenna to another cell tower
3. Try increasing the height of the outdoor antenna and make sure there are no barriers between the tower and the outdoor antenna Please try these solutions until the output power reaches or is over -5dBm.

CELL800| >=60dB| -/NEGATIVE
PCS1900| >=60dB| -/NEGATIVE
AWS2100| >=60dB| -/NEGATIVE
Normal but No Boosted Signal

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| >=60dB| >=-5dBm| Alarm light OFF and power light solid green|

1. The band is not supported
2. The Signal is from other Carriers

| Check the band you are using again. If it stays at band66, get into the ‘detail’/ ‘Setting’ of gagues on Signal Supervisor and switch off RF switch of AWS2100, then adjust the outdoor antenna again. It would be better if there are two persons and one can stay near the indoor antenna to check if the signal is boosted.
CELL800| >=60dB| >=-5dBm
PCS1900| >=60dB| >=-5dBm
AWS2100| >=60dB| >=-5dBm
NORMAL

| DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| >=60dB| >=-5dBm| Alarm light OFF and power light solid green| |
CELL800| >=60dB| >=-5dBm
PCS1900| >=60dB| >=-5dBm
AWS2100| >=60dB| >=-5dBm

Note:

Some customers have some misunderstandings about boosters, and we would like to clarify it here: If you can’t even get a stable 1 bar outside the house or on the roof, then we suggest you return it as it won’t work in areas with very weak signal, the same is true of all boosters on the market.

Technical Specifications

cellular standard
Max. Gain| 62 dB| 65 dB
Max. output power| DL 10 dBm| DL 12 dBm
MGC (Step Attenuation )| ≥ 25 dB / 1 dB step
I/O Port| SMA-Female
Impedance| 50 ohm
Environment Conditions| IP40
Dimensions| 7.651.3 in / 19212633mm
Weight| ≤ 1.68 lbs / 0.76 kg
Power Supply| Input AC100~240 V, 50/60 Hz, Output DC 12 V / 3 A

For more information

Download Signal Supervisor or enter our website.

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a. You can download the specific user manual.
b. You can reach our technical support for help.

Customer Support

3150 Premier Drive,Suite 130,
Irving, TX 75063
972-870-5666
[email protected]
www.hiboost.com

References

• Cellular Tower and Signal Map
• Signal Booster, Mobile Cell Phone Signal Booster, Cellular Phone Signal Amplifier-HiBoost Official Store

Read User Manual Online (PDF format)

Download This Manual (PDF format)

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