HiBOOST Smartlink Series Cell Phone Booster Installation Guide

: June 4, 2024
: HiBOOST

Table of Contents

Package Contents
Getting Started
For more information
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Installation Guide
Smartlink Series
10k Smartlink

Package Contents

Getting Started

Step 1 Connect the Power Supply and the whip antenna to the Booster

Step 2 Download the Signal Supervisor App, register ID, and booster.

https://h5.signalsupervisor.com/#/appDownload

Register an ID first and log in. Add the booster to the device list.

Step 3 Find the cell tower & Determine the outdoor antenna’s position
3.1 Find the b and you are using For Android

Download NetWork Cell Info Lite in the Google store and open it. It can be seen that the frequency band is band 13 from the example picture. Then click MAP. You can see your phone connecting to a tower, and you can try aiming your outdoor antenna at it. But sometimes this is not accurate. You could also follow Step 3.2 to find the tower.
Note: Please take screenshots at this stage.

For ios

Dial 3001#12345#
Follow the instructions, take the screenshots as requested

3.2 Find the cell tower

Enter cellmapper.net
Choose your own carrier and band here.
Then enter the coordinate of where you are trying to install the signal booster, and press Enter key.
(In fact when you open Cellmapper, the map on the right will automatically locate your area if you’ve given the site permission to access your location. If you found tower sites that were not even showing up on the map, it may because the app offsets the locations for security reasons.)
The map on your right will jump to the location, then you can scroll the mouse pulley, zoom it out, you will see the tower near the location. And better to take a screenshot of this page for guiding the following installing steps. If you have any questions, please contact our tech support.
Note: If you need help finding the tower, please contact our tech support and provide your carrier, band and screenshots taken in the last steps.

3.3 Determine the outdoor antenna’s position
The outdoor antenna is usually placed at one of the 4 ends of the roof. Please choose the position according to the tower’s location. Make sure there are no barriers between the antenna and the tower.
Step 4 Connect the outdoor antenna with the booster
Note At this stage, don’t connect the indoor antenna to the booster.

Step 5 Adjust and fix the Outdoor Antenna

Have your outdoor antenna pointed to the cell tower you found before and watch the readings on the app. Adjust the outdoor antenna.

Notes:

The output power should be the higher the better.
The full output power for 10k Smartlink is 12dBm. And the full gain is 65dB.

Step 6 Connect the indoor antenna with the booster

Step 7 Adjust the indoor antenna

Have your indoor antenna pointed to the area you would like to cover with signal.
Notes:

It would be best if you could make the two antennas face opposite directions.
Make sure that the gain reaches 65dB. If not, please adjust the direction of the indoor antenna/increase the vertical and horizontal distance between the two antennas/add some barriers.

Step 8 Signal quality test

You could do the following:

Do speed tests with the booster on and off, and make a comparison.
Check if the number of signal bars increases.
Make a phone call or send messages and check if the voice and streaming are better.

Step 9 Fix the Inside Antenna and the Booster

Fix the indoor antenna with the provided expansion bolt and hook.

Fix the booster with the provided expansion bolt and hook.

4 Regular Problems and 1 normal status

| (UL)Gain| (DL)Gain| D. ( L)Output
Power| LED Light
Indicator| Reason| Method
---|---|---|---|---|---|---
Overload| <65dB| <65dB| >=12dBm| Alarm light blinking green or red| Outdoor
Signal Too Strong| Have your outdoor antenna pointed slightly off the cell tower
Loop Back| <65dB| <65dB| <12dBm| ISO light blinking green or red| Separation of the Two Antennas Not Good Enough| 1. Increase vertical and horizontal distance.
2. Make them face in different directions.
3. Add barriers
Poor Input
Signal| =65dB| =65dB| | Alarm and ISO lights both solid
green| Outdoor
Signal Too Weak| Try adjusting the outdoor antenna or using another cell tower
Normal but No Boosted Signal| =65dB| =65dB| Positive| Alarm
and ISO lights both solid green| The Signal is from Other Bands or Carriers| Try adjusting the outdoor antenna again. It would be better if there are two persons and one can stay near the indoor antenna to check if the signal is boosted.
Normal| =65dB| =65dB| Positive| | |

Bands contained in the Gauges

Gauge	Band	Uplink	Downlink
LTE700	12/17	698-716MHz	728-746MHz
13	776-787MHz	746-757MHz
CELL800	5	824-849MHz	869-894MHz
PCS1900	25/2	1850-1915MHz	1930-1995MHz
AWS2100	4	1710-1755MHz	2110-2155MHz

Note:
Some customers have some misunderstandings about boosters, and we would like to clarify it here. If you can’t even get a stable 1 bar outside the house or on the roof, then we suggest you return it as it won’t work in areas with very weak signal, the same is true of all boosters on the market.

Booster Light Patterns

LED STATUS INDICATORS

Technical Specifications

Model No.	4K Smart Link	10K Smart Link	15K Smart Link
Working Bands	Band 12/17/Band 13/Band 5/Band 25/2/Band 4
UL Frequency Range	698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755
DL Frequency Range	728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155
Maximum Gain	60 dB	65 dB	I 72 dB
Maximum Output Power	UL 24 dBm, DL 10 dBm	UL 24 dBm, DL 12 dBm
I/O Port	N-Female &SMA-Female
Weight	> 4.0 lb / 1.8 kg	> 5.0 lb / 2.2 kg
Dimensions	4.7in x 7.8in x1.4in / 120mm x 198mm x 34mm	8.6in x 6.5in x 2in /

218mm x 165mm x 50mm
MGC(Step Attenuation)| >25 dB /1 dB Step
Impedance| 50 ohm
Environment Condition| IP40
Power Supply| Input AC 100-240V, 50/60Hz, Output DC 12 V/3 A